www.townsteel.com
-18-
Q&A
1.
How to replace batteries?
A: 4 AA alkaline batteries locate on the inside of the door lock. Take off inside escutcheon and battery cover to replace batteries.
2.
Does the lock have audit trail?
A: No
3.
Does the lock have Alarm System Terminal?
A: Yes. It is terminal 2. Labeled as R2 on PCB cover. A PHR-2 connector with 1’ long wire is included in the package.
4.
Does the lock have Remote Button Access Terminal?
A: Yes. It is terminal 1. Labeled as R1 on PCB cover. A PHR-2 connector with 1’ long wire is included in the package.
5.
What is the product warranty?
A: one year limited.
6.
What’s the Technical Support Contact?
A: From 7:00AM-3:30PM, Mon-Fri, Pacific Time
Toll Free: (877) 858-0888 Email:
