11
DC3V (AA X4)
220mW (normal, playing)
MP3 (
320kbp
16
s) /MP3 VBX
SD card (< 512M)
Maintenance
Help
Specifications
Limited Warranty
TOTO U.S.A., INC. THREE YEAR LIMITED WARRANTY
Item
Content
Rated power
Rated power consumption
Memory
Play mode
Sound
simulation
(Privacy Plus)
Sound generation
Sound duration
Approx. 25 seconds per use
Sound synthesizer (water flowing sound)
Dry batteries
1) TOTO warrants its NEOREST 550 (“Product”) to be free from defects in materials and workmanship during normal use when properly
installed and serviced, for a period of three (3) years from date of purchase. This limited warranty is extended only to the ORIGINAL
PURCHASER of the Product and is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the
Product. This warranty applies only to TOTO Product purchased and installed in United States, Canada and Mexico.
2) TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO’s option, of the Product or
parts found to be defective in normal use, provided that such Product was properly installed, used and serviced in accordance with
instructions. TOTO reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO will
not charge for labor or parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return
and/or reinstallation of the Product.
3) This warranty does not apply to the following items:
a.Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b.Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or maintenance of
the Product.
c.Damage or loss resulting from sediments or foreign matter contained in a water system.
d.Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous environment, or improper
removal, repair or modification of the Product. This includes locations where the water pressure is above local codes or standards. (NOTE:
Product model codes allow a maximum of 80 PSI. Check local codes or standards for requirements).
e.Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which the Product is not
specified to tolerate.
f .Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to use,
cleaning practices or water or atmospheric conditions.
4)If the Danger Label which has been placed over the seams on the back of the Product’s top unit is broken or otherwise not intact, this limited
warranty is void.
5)In order for this limited warranty to be valid, TOTO must receive the completed attached warranty registration card and your proof of purchase
within 30 days of the original purchase date.
6)If the Product is used commercially or is installed outside of North America, TOTO warrants the Product to be free from defects in materials
and workmanship during normal use for one (1) year from the date of installation of the Product, and all other terms of this warranty shall be
applicable except the duration of the warranty.
7)THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
PROVINCE TO PROVINCE.
8)To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service facility together with
proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor or products service contractor, or write
directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295?8134. If, because of the size of the Product or nature of
the defect, the Product cannot be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original
sales receipt) shall constitute delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or pay to transport
the Product to a service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines in the treatment
of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine related products can seriously damage the fittings. This damage can cause leakage
and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE
ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL
PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO
INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED
ABOVE. IN NO EVENT WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
Maintenance
Troubleshooting
Before calling for repairs, check the following:
Clean the Sound Experience
Use a soft dry cloth to wipe off dirt or dust on the Sound Experience
When you suspect there is a problem, check the following:
Problem
No music,
no sound
Volume gets
weaker
Can not find a song
on experience.
Can not skip
or use other
functions
Echo
No sound
from speaker
Are the batteries dead?
Are the batteries almost dead?
(The volume can only be “3” maximum.)
Is the volume too low?
Is the volume too low?
Increase the volume.
Increase the volume.
Is the music file formated correctly? Is the SD card
formated correct?
Is the speaker contaminated?
Is the display light turned off?
Clean any dirt from the speaker.
Download the music files in
correct format. Use a correctly
formated SD card.
[ If an SD card is used ]
Is the SD card installed correctly?
Install the SD card correctly.
[ If an SD card is used ]
Have the batteries been correctly installed? ( )
Have you installed the batteries and the remote
control correctly?
Install them correctly the
right way.
Install them correctly in the
right way.
Replace the batteries.
Replace the batteries.
Inspection
Solution See
Do not use excessive force when wiping the Sound Experience
Do not use toilet paper for to clean the Sound Experience.
Do not exert excessive force on the display and speaker.
(This may damage the product.)
(Sound quality may become poor when lint gets into the
speaker.)
(This may cause damage to them.)
This may damage the Sound Experience.
Do not disassemble
Do not disassemble the Sound Experience for repairs or modification.
Caution
Push to return the Sound
Experience to ready mode.
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9
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6
4
9
6
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