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Toshiba X870-BT2G23, User Manual

The Toshiba X870-BT2G23 User Manual is an essential companion for maximizing the features and capabilities of this advanced product. With a simple click, users can download the comprehensive manual for free from our website, ensuring a seamless and effortless experience with their Toshiba X870-BT2G23.

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Utilities

TOSHIBA Recovery Media Creator

TOSHIBA Recovery Media Creator

The TOSHIBA Recovery Media Creator utility enables you to 
create recovery media that can be used to return your system to its 
out-of-box state, if necessary. For detailed information on using the 
utility to create recovery media, see 

“Creating recovery media” on 

page 66

.

TOSHIBA Application Installer

The TOSHIBA Application Installer allows you to reinstall the 
drivers and applications that were originally bundled with your 
computer.

To reinstall drivers and applications:

1

Click the 

Start 

button and, in the Search field, type 

TOSHIBA 

Application Installer. 

In the list that appears above, click on 

your selection.

The TOSHIBA Application Installer

 

window appears.

2

Click 

Next

.

(Sample Image) TOSHIBA Application Installer screen

Summary of Contents for X870-BT2G23

Page 1: ...ba s Web site at support toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 142 in this guide X870Series User sGuide ...

Page 2: ...T THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data...

Page 3: ...adiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Page 4: ...m DSSS radio technology and is compliant to TheIEEE802 11StandardonWirelessLANs RevisionA B G asdefined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth and Wireless LAN devices operate within the same radio frequency range...

Page 5: ...like for example mobile phones Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless LAN is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interp...

Page 6: ...t to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device L utilisation de ce dispositif est soumis aux deux conditions suivantes 1 il ne doit pas produire de brouillage et 2 l utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique re...

Page 7: ...n Union WEEE Waste from Electrical and Electronic Equipment Directive Information The European Union WEEE Waste from Electrical and Electronic Equipment Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse This Directive requires producers o...

Page 8: ...h telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Using this Equipment in Japan In Japan the frequency bandwidth of 2 400 MHz to 2 483 5 MHz for second generation low power data communication systems such as this equipment overl...

Page 9: ...quipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 Fax 03 3457 4868 The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio sta...

Page 10: ...blic aucun enregistrement n est nécessaire pour une distance de moins de 300m Pour une distance supérieure à 300m un enregistrement auprès de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte...

Page 11: ...device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this...

Page 12: ... Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please contact TOSHIBA computer product support on Web site http www t...

Page 13: ...sentatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g air...

Page 14: ... limitations Broadband performance and results may vary due to environment factors and other variables IMPORTANT NOTICE FOR ALL USERS OR DISTRIBUTORS WiMAX connectivity requires a WiMAX enabled device and subscription to a WiMAX broadband service WiMAX connectivity may require you to purchase additional software or hardware at extra cost Availability of WiMAX is limited check with your service pro...

Page 15: ...idated by Intel i you will be solely responsible for ensuring the regulatory compliance of the products ii Intel will bear no liability under any theory of liability for any issues associated with the modified products including without limitation claims under the warranty and or issues arising from regulatory non compliance and iii Intel will not provide or be required to assist in providing supp...

Page 16: ...vices included with this equipment or the substitution or attachment of connecting cables and equipment other than specified by TOSHIBA The correction of interference caused by such unauthorized modification substitution or attachment will be the responsibility of the user The total radiated energy from all the antennas connected to the Wireless WAN adapter the Bluetooth module and the Wireless LA...

Page 17: ...may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device L utilisation de ce dispositif est autorisée seulement aux conditions suivantes 1 il ne doit pas produire de brouillage et 2 l utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu même si ce brouillage est susceptible...

Page 18: ...interference with and or damage this device Optical Disc Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the User s Guide carefully and keep it for your future reference Never attempt to disassemble adjust or repair an optical disc drive You could damage the drive You would also be exposed to laser light ...

Page 19: ...ulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR...

Page 20: ...ndows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Secure Digital and SD are trademarks of SD Card Association Wi Fi is a registered trademark of the Wi Fi Alliance WiMAX is a trademark of the WiMAX Forum All other brand and product names are trademarks or registered trademarks of their respective companies Licenses This ...

Page 21: ...icient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit us toshiba com green Reuse Donation Recycling Functional computers can be donated to a local c...

Page 22: ...rvice options 32 Chapter 1 Getting Started 33 Selecting a place to work 33 Setting up a work environment 33 Keeping yourself comfortable 34 Computer user comfort recommendations 34 Good Working Posture 34 Using the notebook with an external keyboard mouse or monitor 35 Typing style 36 Taking breaks and varying tasks 36 Mobile computing tips 37 Transporting the notebook 37 ...

Page 23: ...hecking total memory 54 Recovering the Internal Storage Drive 54 Recovering to out of box state recommended recovery method 56 Recovering of factory default software with user s data 58 Recovering without changing the internal storage drive partitions 61 Recovering to a custom size partition 64 Creating recovery media 66 Restoring from recovery media 68 Erasing the Internal Storage Drive 70 Checki...

Page 24: ...3 Computing tips 83 Using the keyboard 84 Character keys 85 Function keys 85 Special Windows keys 86 Backlit keyboard 86 Starting a program 86 Starting a program using the Search programs and files field 87 Starting a program from the Start menu 87 Saving your work 88 Backing up your work 88 Restoring your work 88 Using the optical disc drive 89 Viewing Blu ray Disc movies 90 Optical disc drive co...

Page 25: ...ower plan 105 Changing the main battery 105 Removing the battery from the computer 106 Inserting a charged battery 107 Taking care of your battery 108 Safety precautions 108 Maintaining your battery 109 Disposing of used batteries 109 Traveling tips 110 Chapter 4 Exploring Your Computer s Features 112 Exploring the desktop 112 Finding your way around the desktop 113 Setting up for communications 1...

Page 26: ...SHIBA Sleep Utility 135 Starting the TOSHIBA Sleep Utility 135 USB Sleep and Charge 135 Enabling Disabling USB Sleep and Charge 137 Power supply mode settings 137 USB Sleep and Music 138 TOSHIBA Accessibility 139 TOSHIBA eco Utility 140 TOSHIBA Service Station 140 TOSHIBA PC Health Monitor 141 Chapter 6 If Something Goes Wrong 142 Problems that are easy to fix 142 Problems when you turn on the com...

Page 27: ...ta and system configuration backup in the Windows operating system 162 If you need further assistance 166 Contacting Toshiba 166 Other Toshiba Internet Web sites 167 Toshiba s worldwide offices 167 Appendix A Hot Keys TOSHIBA Cards 169 Hot Key Cards 169 Using the Hot Key Cards 170 Hot key functions 170 Help 170 Display brightness 170 Output Display switch 171 Disabling or enabling the touch pad 17...

Page 28: ...will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to dim the display after 10 minutes of inactivity and enter the low power Sleep mode which shuts down the system after 15 minutes of inactivity in AC power mode We recommend that you leave this and other energy saving features active so that ...

Page 29: ...ent suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process Certain Microsoft software product s included with this computer may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE...

Page 30: ...e accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at support toshiba com This guide This guide introduces the compute...

Page 31: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 32: ...ur computer comes with the following documentation An electronic version of the User s Guide this document A Quick Start document It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty...

Page 33: ...o avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space aro...

Page 34: ...uld be free of clutter so that your legs and feet are not restricted and you can get close enough to your notebook and other items that you use frequently Adjust the chair back rest it should match the curve of your back and provide comfortable back support Adjust the chair arm rests they should be about the same height as the keyboard and comfortably support your arms allowing your shoulders to r...

Page 35: ... level to prevent possible eye strain Keep your head level facing forward and balanced over your torso Adjust the font size of text on your screen to make viewing comfortable Rest your eyes periodically by focusing on objects that are farther away Using the notebook with an external keyboard mouse or monitor Sample Illustration Correct posture When using a notebook for long hours it may be more co...

Page 36: ...tyle Learn to touch type so that you don t have to look down at the keyboard Type with straight wrists Type lightly Learn the keyboard shortcuts for your applications You will be more productive Use the pointing device e g touch pad Accupoint or tablet pen whichever is available with your notebook computer or other optional pointing devices like mouse or trackball with a comfortable hand posture A...

Page 37: ...er at a good height remember to operate the computer on a hard flat stable surface Using your computer on a carpet blanket or other soft materials can block the air vents including those located at the base of the computer and possibly cause overheating of your computer Transporting the notebook Although your notebook is light carrying it for a long time may lead to shoulder and arm fatigue If you...

Page 38: ... hold the mouse or trackball with a loose relaxed hand Do you use a light touch when typing or using the mouse Do you clean your mouse or trackball regularly Is the top of your monitor close to eye level Is the monitor about an arm length away Have you eliminated the glare on the monitor Is the monitor tilted so that it is easy to read Do you change postures regularly Do you take breaks at least o...

Page 39: ...puter base and palm rest can become hot Avoid prolonged contact to prevent heat injury to skin Today s performance computers generate heat under normal operating conditions as a function of system activity Avoid extended contact between the computer base or palm rest and your skin Under certain operating conditions such prolonged contact between the computer base or palm rest and your skin may res...

Page 40: ...uter may have a CPU cooling fan that cools the CPU by drawing outside air into the computer Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Never cover your computer or AC adaptor w...

Page 41: ...onnecting to a power source Your computer requires power to operate Use the power cord cable and AC adaptor to connect the computer to a live electrical outlet or to charge the computer s battery Never pull on a power cord cable to remove a plug from a socket Always grasp the plug directly Failure to follow this instruction may damage the cord cable and or result in a fire or electric shock possib...

Page 42: ...us injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Sample Illustration Power cord cable and AC adaptor To connect AC power to the computer 1 Connect the power cord cable to the AC adaptor Sample Illustration Connecting the power cord cable to the AC adaptor Handling the cord on this product will expose you to lead a chemical known to the State of Califor...

Page 43: ...you an indication of the battery s current charge Glows amber while the battery is being charged AC adaptor connected Glows red when the battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Flashes amber when the battery charge is low and it is time to recharge the battery or plug in the AC ada...

Page 44: ...id damaging the display panel do not force it beyond the point where it moves easily and never lift the computer by the display panel Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely...

Page 45: ...r product Product registration can be completed by either visiting the Toshiba Web site at http www register toshiba com or by clicking the Start button and in the Search field type Registration In the list that appears above click on your selection Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty To register online an Internet ...

Page 46: ...ps screwdriver for this procedure If the computer has been running recently the memory module s may be hot The surrounding area may also be hot Allow the module s to cool to room temperature before replacing it Avoid touching the cover the module s and the surrounding area before they have cooled Failure to follow these directions could result in minor bodily injury To avoid damaging the computer ...

Page 47: ...t try to remove a memory module with the computer turned on You can damage the computer and the memory module Do not remove the memory module while the computer is in Sleep or Hibernation mode The computer could hang up the next time you turn it on and data in memory will be lost In either of the above cases the Sleep configuration will not be saved 4 Place a soft cloth on the work surface to prev...

Page 48: ...memory module Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 9 Carefully remove the new memory module from its antistatic packaging without touching its connector 10 Locate an empty memory module...

Page 49: ...nstalled in Slot A 11 Pick up the memory module by its sides avoiding any contact with its connector Position the module toward the socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 12 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the...

Page 50: ...Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module into the slot For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A 14 Replace the memory ...

Page 51: ...at surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 17 Reconnect the cables 18 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the compute...

Page 52: ...If Start Windows Normally is highlighted then press Enter If one of the Safe Mode options is highlighted it is best to press Enter to go into Safe Mode then shut down and restart the system at which time Windows should boot back up normally When Safe Mode is suggested this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive If so consult Windows...

Page 53: ... the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the underside of the computer...

Page 54: ...owing program to make changes to this computer This is a security feature to prevent programs or people from doing things on your computer without your permission If you were trying to perform the action click Continue otherwise click Cancel If unsure cancel and try again Recovering the Internal Storage Drive Your computer includes recovery utilities to allow you to recover your internal storage d...

Page 55: ...also provides the option of erasing your internal storage drive without restoring the information on the drive See Erasing the Internal Storage Drive on page 70 for more information When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separat...

Page 56: ...omputer to its out of box state using the utilities stored on your computer s internal storage drive or using recovery DVDs media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery media on page 68 To recover the original factory image using the utilities on your computer s internal storage driv...

Page 57: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a process screen ...

Page 58: ...lete a message displays indicating that the internal storage drive has been recovered 10 Click Finish to restart the computer Recovering of factory default software with user s data Using Recovery of Factory Default Software with user s data recovers your internal storage drive to factory default state and attempts to save C Users data to C Backup Toshiba does not guarantee successful data back up...

Page 59: ...s the folders under C backup current date To return the data to your private account you will need to recreate a new account and drag and drop the data into your personal folders 1 Make sure the computer is turned off 2 While powering on your computer press the F12 key when the initial TOSHIBA screen displays The Boot menu appears 3 Using the arrow keys to scroll down select the HDD Recovery optio...

Page 60: ...lecting a process screen 6 A warning screen appears stating the Toshiba Recovery Wizard will attempt to save all data There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process Toshiba does not guarantee successful data back up Be sure to save your work to external media before executing the recovery see Backing up your work on page 88 7 Click Yes...

Page 61: ...al media before executing the recovery see Backing up your work on page 88 If you have created other partitions for example a D drive those partitions will remain intact and any information on them will not be affected During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor You can recover the C dr...

Page 62: ...2 While powering on your computer press the F12 key when the initial TOSHIBA screen displays The Boot menu appears 3 Using the arrow keys to scroll down select the HDD Recovery option and then press the Enter key 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen ...

Page 63: ...ecting a process screen 6 The Recovery of Factory Default Software screen appears Select Recover without changing the hard drive partitions Sample Image Recovery of Factory Default Software screen 7 Click Next A confirmation message displays reminding you that all data on the C drive will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing ...

Page 64: ...n option restores your C drive to its out of box state and allows you to specify the size for the C partition You can resize and recover the C drive using the utilities stored on your computer s internal storage drive or using recovery DVDs media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recover...

Page 65: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 6 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a process screen ...

Page 66: ... to save your work to external media before proceeding see Backing up your work on page 88 10 Click Next to begin the recovery When the recovery process is complete a message displays indicating that the C drive has been recovered 11 Click Finish to restart the computer Creating recovery media It is strongly recommended that you create recovery media If the recovery files on your internal storage ...

Page 67: ...f a certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files To create recovery DVDs media 1 Click the Start button and in the Search field type Recovery Media Creator In the list that appears above click on your selecti...

Page 68: ...ompts to complete the copy process If you are copying the recovery files to DVDs be sure to label each DVD in the set sequentially for example 1 of 3 2 of 3 etc so that you will know in which order to insert the discs during recovery For information on using the Recovery media you have created with the preceding steps see Restoring from recovery media on page 68 Restoring from recovery media The r...

Page 69: ... backup program For more information see Backing up your work on page 88 To recover your internal storage drive from recovery media 1 Make sure your computer is turned off 2 Do one of the following If your recovery files are on DVDs insert the first recovery DVD into your optical disc drive If your recovery files are on a USB flash drive connect the USB flash drive to your computer 3 Turn on your ...

Page 70: ...the process is complete a message displays indicating that the drive has been recovered 9 Click Finish to restart the computer Erasing the Internal Storage Drive Erasing the internal storage drive will delete all data on the drive including the partitions Be sure to create recovery DVDs media and back up your data to external media before erasing the internal storage drive If you want to restore t...

Page 71: ...the boot menu depending on which type of media you are using and then press Enter Select Toshiba Recovery Wizard and then click Next 2 Select Erase the hard disk and then click Next 3 Choose one of the following options on the Erase the hard disk screen Delete all data and partitions from the hard disk This option deletes all of the data on the internal storage drive without overwriting the drive ...

Page 72: ...t the computer Checking status of the internal storage drive After restoring your internal storage drive you can check its status as follows 1 Click the Start button and in the Search field type Computer Management In the list that appears above click on your selection 2 Select Manage 3 Click Disk Management Installing drivers and applications The TOSHIBA Application Installer allows you to reinst...

Page 73: ... buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a document or information Zoom in for a close up view Zoom out to see more information at once Sample Illustration The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation The pointer is the icon usually an...

Page 74: ...Open or activate an item 1 Move the pointer to the item you want to open activate 2 Do one of the following Tap the touch pad twice in rapid succession OR Press and release the primary control button twice in rapid succession Sample Illustration Tap twice to open Right click an item 1 Move the pointer to the item you want to right click 2 Press and release the secondary control button This feature...

Page 75: ...ng your finger from the touch pad start moving your finger in a circular motion on the touch pad 3 To scroll in the opposite direction reverse the direction of the circular motion 4 To stop scrolling lift your finger off of the touch pad To enable circular scrolling click on the Mouse icon in the Optimize tab of Toshiba Assist Click the Device Settings tab and then click on Settings Double click o...

Page 76: ...xt on the screen and potentially the item or text may be replaced by the next character you type Temporarily disable the touch pad so that it does not respond to touch or button presses while you type See Disabling or enabling the touch pad on page 77 Disable the tapping feature If you disable tapping only you can still use the touch pad s control buttons and move the pointer by sliding your finge...

Page 77: ... tapping only you can still use the touch pad s control buttons and move the pointer by sliding your finger on the touch pad To disable tapping only use the Mouse Properties option in the Windows Control Panel Connecting an external device Depending on your system some models may include USB 3 0 port s To distinguish these ports please look for the blue inset within the USB 3 0 port if available Y...

Page 78: ...ts on left side of computer Selecting video cables To connect a device to the HDMI Out port you must purchase an HDMI cable Connecting an HDMI compatible television or display device To connect an HDMI compatible television or display device to the computer Connect one end of an HDMI cable not included with your computer to the HDMI Out port on the side of your computer and then connect the other ...

Page 79: ...splay properties settings Directing the display output when you turn on the computer Once you have connected an external display device you can choose to use the internal display only the external device only or both simultaneously Some modes are only available with the appropriate device attached and turned on The quickest way to change the display output settings is to use the display hot key F4...

Page 80: ...omputer s settings There are several ways in which you can customize your computer to suit your particular requirements Refer to your operating system documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 104 There are additional custom settings you can choose See Utilities on page 121 Caring for your com...

Page 81: ...rnal storage drive and optical disc drive indicator lights stop glowing and all external peripheral cables are disconnected Do not pick up the computer by its display panel or by the back Doing so could damage the system Using a computer lock You may want to secure your computer to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more i...

Page 82: ... Caring for your computer 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is now securely locked Sample Illustration Attaching security lock cable ...

Page 83: ...ve If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Starting a program from the Start menu on page 87 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive ...

Page 84: ...files for viruses This precaution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both T...

Page 85: ...r instead of just passing over an area of the page The lowercase letter l el and the number 1 are not interchangeable The uppercase letter O and the number 0 are not interchangeable Function keys The function keys not to be confused with the Fn key are the 12 keys at the top of the keyboard Sample Illustration Function keys F1 through F12 are called function keys because they execute programmed fu...

Page 86: ...uto the backlight turns on when you type on the keyboard and turns off after a certain interval when you stop typing Starting a program The easiest way to start a program is to double click the name of the file that contains the information you want to work on To find the file use the Start menu or Windows Explorer If you prefer to open the program first you have four options You can Use the Searc...

Page 87: ...ick WordPad under Programs Starting a program from the Start menu When you install a program the operating system usually puts an icon in the All Programs menu To start a program that has an icon in the All Programs menu follow these steps which use the Windows WordPad program as an example 1 Click the Start button and then All Programs The Windows operating system displays the All Programs menu w...

Page 88: ...f it has an automatic save feature Backing up your work Back up all the files you create in case something happens to your computer You can back up your files to different types of media such as CDs DVDs external storage media or to a network if available To back up several files at one time use the Microsoft Windows Backup program preinstalled on the computer s internal storage drive Also see Bac...

Page 89: ...a significant increase in data storage and support features that were not available on previous video platforms These features include wide screen movies multiple language tracks digital surround sound multiple camera angles and interactive menus TECHNICAL NOTE Your optical disc drive is set to play region 1 North America for DVD ROMs or BD ROMs depending on the type of drive If you play a DVD or ...

Page 90: ...CP High Bandwidth Digital Content Protection HDMI cable to view High Definition content via your Blu ray Disc drive on an external monitor or television The external monitor or television must support HDMI Some Blu ray Disc movies have online content that can be accessed from the disc To view this content your computer must be connected to the Internet While viewing online content your system may ...

Page 91: ...t to use the internal speakers click on the Speakers tab and click Set Default Use the arrow keys on your keyboard to navigate within the Blu ray Disc player console Use of the touch pad or a mouse is not supported within the Blu ray Disc player Optical disc drive components The optical disc drive is located on the side of the computer Your optical disc drive may look like this Sample Illustration...

Page 92: ... inside the computer and damage it Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on Sample Illustration Media control buttons The Previous track button allows you to return to the preceding track on the disc The Play pause button allows you to start playing the disc or pause it if currently ...

Page 93: ...ntil it clicks into place If you insert the disc incorrectly it may jam the drive If this happens contact Toshiba support for assistance 6 Push the disc tray in by pressing gently on the center of the tray until it clicks into place Playing optical media If you insert an optical disc into the optical disc drive and the Auto Run feature does not automatically start your disc try launching the optic...

Page 94: ...ded on your optical disc drive may not play back or operate properly on other computers or optical media players These problems are not due to any defect in your Toshiba computer or optical disc drive Please refer to your computer s product specification for listing of specific format compatibilities Copy protection technology may also prevent or limit recording or viewing of certain optical media...

Page 95: ... manual eject button Pencil lead can break off inside the computer and damage it 2 Pull the tray out until it is fully open remove the disc and place it in its protective cover 3 Gently press the tray in to close it Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions...

Page 96: ...er of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that provi...

Page 97: ... visit the Toshiba Web site at accessories toshiba com Use only batteries designed to work with your Toshiba computer To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it...

Page 98: ...u can use it to power the computer To charge the main battery while it is in your computer plug the computer into a live electrical outlet The battery charges whether the computer is on or off TECHNICAL NOTE The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications features and devices Your computer s Power Options utili...

Page 99: ...TC battery may have become completely discharged while your computer was shipped resulting in a CMOS error message during startup The error message may vary by computer model Depending on your system the RTC battery may only charge while the computer is turned on To recharge the RTC battery plug the computer into a live electrical outlet and leave the computer powered on for 24 hours It is seldom ...

Page 100: ...plugged into the computer or AC outlet Battery life and charge time may vary depending upon power management settings applications and features used Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor If the AC power light flashes amber during charging either a battery pack is malfunctioning or it is not receiving correct input fr...

Page 101: ...on in the notification area see Finding your way around the desktop on page 113 for more information on the notification area A pop up message displays the remaining battery power as a percentage With repeated discharges and recharges the battery s capacity gradually decreases A frequently used older battery does not power the computer for as long as a new battery even when both are fully charged ...

Page 102: ...ou can continue where you left off If you have Hibernation mode enabled the default the computer copies the details of your open programs and files to the internal storage drive before shutting down Setting battery notifications You can set two notifications Each notification can be set to alert you when a specified percentage of remaining battery power has been reached You can also set the comput...

Page 103: ...h you use the internal storage drive optical disc drive or other optional devices Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery Enable Sleep or Hibernation which saves power when you turn off the computer and turn it back on again Use the Windows power saving option plans...

Page 104: ... work environment or create your own custom plan 3 Click Create a power plan in the left pane to set up a new plan To edit a plan or to edit advanced settings continue to the following steps 4 Click Change plan settings to choose the plan you want to edit This screen allows you to change basic settings 5 Click Change advanced power settings to access settings for battery notification levels intern...

Page 105: ...power consumption and accumulated savings over time To learn how to access the utility see TOSHIBA eco Utility on page 140 For more information on the TOSHIBA eco power plan see the Help file in the TOSHIBA eco Utility window Changing the main battery When your main battery has run out of power you have two options plug in the AC adaptor or install a charged battery Never short circuit the battery...

Page 106: ...nd remove any cables connected to the computer including the AC adaptor 4 Close the display panel and turn the computer upside down 5 Slide the battery release lock to the unlocked position Sample Illustration Unlocking the battery release lock 6 Slide the battery release latch to release the battery 7 Pull the discharged battery out of the computer Sample Illustration Removing the battery ...

Page 107: ...fire or electric shock Failure to do so could possibly result in serious injury Inserting a charged battery To insert a battery 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection 2 Insert the charged battery into the slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slid...

Page 108: ... immediately and disconnect the power cord cable from the power socket Carefully remove the battery pack from the computer Do not try to disassemble a battery pack Do not overcharge or reverse charge a battery Overcharging will shorten its life and reverse charging could damage it Avoid touching the metal terminals of the battery with another metal object Short circuiting the battery can cause it ...

Page 109: ...f you will not be using the system for an extended period more than one month remove the battery pack Store spare battery packs in a cool dry place out of direct sunlight Disposing of used batteries The life of a battery pack depends on usage When the battery pack needs replacing the battery light flashes amber shortly after you have fully recharged the battery You must discard a battery if it bec...

Page 110: ...oshiba is dedicated to preserving the environment by sponsoring Call2Recycle a program of the Rechargeable Battery Recycling Corporation For more information and for drop off locations visit www rbrc org or call 1 800 822 8837 Notice regarding CR coin cell batteries applicable to California U S A only Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlora...

Page 111: ...mputer aboard an aircraft make sure the Wireless antenna is OFF if your computer has wireless LAN capability To enable or disable wireless communication use the Hot Key F12 For more information see Disabling or enabling wireless devices on page 174 NOTE NOTE ...

Page 112: ...ything you can do in the Windows operating system You can use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 113: ... An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files...

Page 114: ...Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help If you place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Sta...

Page 115: ... Current time Power usage mode network connectivity status and speaker volume To activate a specific task click the appropriate notification area icon Setting up for communications To connect to the Internet use an online service or communicate across the telephone lines with another computer you need A browser or communications program An Internet Service Provider ISP or online service if you pla...

Page 116: ...on ports Accessing a network To access a network connect an Ethernet cable to the Network port RJ45 on your computer For specific information about connecting to the network consult your network administrator Many hotels airports and offices offer Wi Fi access If your computer has Wi Fi ask for help when connecting to a Wi Fi network Exploring audio features You can use your computer to record sou...

Page 117: ...es or a pair of external stereo speakers Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sou...

Page 118: ...eld type Web Camera In the list that appears above click on your selection The Web Camera indicator light glows when the Web Camera is active Using the Memory card reader The Memory card reader supports the use of Secure Digital SD Mini SD Micro SD SDHC or SDXC These media cards can be used with a variety of digital products digital music players cellular phones PDAs digital cameras digital video ...

Page 119: ...age area to static electricity which can destroy data Removing memory media 1 Prepare the card for removal by clicking on the Show hidden icons button if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the sys...

Page 120: ...ll it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out ...

Page 121: ...t options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Recovery Media Creator TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility Mouse Utility ...

Page 122: ... computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window The TOSHIBA Assist offers four categories of options Connect Secure Protect Fix Optimize ...

Page 123: ...123 Utilities TOSHIBA Assist Connect The feature available in this category is Bluetooth Settings Sample Image TOSHIBA Assist window Connect tab ...

Page 124: ...124 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 125: ...125 Utilities TOSHIBA Assist Protect Fix The feature available in this category is TOSHIBA PC Diagnostic Tool Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 126: ...e features available in this category are Mouse Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA Accessibility TOSHIBA Face Recognition Utility TOSHIBA Sleep Utility TOSHIBA eco Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 127: ...media see Creating recovery media on page 66 TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications 1 Click the Start button and in the Search field type TOSHIBA Application Installer In the list that appears above click on your selection The TOSHIBA A...

Page 128: ...n instant password Secures your open programs and files when leaving the computer temporarily You need to have created a password for your Windows account to use an instant password A power on password Prevents unauthorized users from starting the computer A supervisor password Prohibits unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than ...

Page 129: ...onsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 Click the Start button and in the Search field type TOSHIBA Assist In the list that appears above click on your selection The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Superv...

Page 130: ... screen appears asking for a password 5 Enter the password then click OK 6 Click OK to exit 7 Restart the system to complete the process Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access it should you n...

Page 131: ... computer may come with the TOSHIBA Face Recognition utility This utility provides another way to log on to your computer For high security purposes TOSHIBA Face Recognition is not a suitable substitute for Windows passwords To ensure the security of your system use your established Windows passwords to log on Please refer to the online help file to learn more about this utility and what it offers...

Page 132: ...SHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer Refer to the online Help documentation within the application for additional help The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have This is ...

Page 133: ...to change your pointing device or mouse settings To access the Mouse utility 1 Click the Start button and in the Search field type Mouse In the list that appears above click on your selection Or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears The settings you can change are divided into these categories Buttons Pointers Pointer Options Wheel You may s...

Page 134: ...creen may have the following tabs Boot Setting Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Setting by pressing the power button to power on the computer then quickly pressing the F12 key Select the boot device by pressing the arrow keys then pressing the Enter key Boot Speed Reduces the time needed for ...

Page 135: ...n models This utility displays whether the USB Sleep and Charge function is enabled or disabled and shows the position of the USB port that supports the USB Sleep and Charge function It also displays the remaining battery capacity Starting the TOSHIBA Sleep Utility Click the Start button and in the Search field type Sleep Utility In the list that appears above click on your selection USB Sleep and...

Page 136: ...ng the USB Sleep and Charge function to charge external devices will take longer than charging the devices with their own chargers If an external device is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the com...

Page 137: ...arging when the computer is running on battery power you can specify that charging stops when battery power drops below a certain level Use the slider at the bottom of the utility window beneath the Lower limit of remaining battery life heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or less of the battery power remains Power supply m...

Page 138: ... your computer even when the computer is powered OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state When the Sleep and Music feature is enabled it is possible to play music from the computer s speakers by connecting an audio cable to the Microphone Line in jack Using this feature discharges the computer s battery therefore it is recommended that the computer be connected to an ex...

Page 139: ...pressing the two keys simultaneously as is usually required Using Accessibility lets you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click the Start button and in the Search field type Accessibility In the list that appears above click on...

Page 140: ...on in the notification area and select Launch TOSHIBA eco Utility The TOSHIBA eco Utility window appears Sample Image TOSHIBA eco Utility window To activate the TOSHIBA eco power plan select ON in the upper left section of the screen For more information on the TOSHIBA eco power plan and utility click the Help button at the bottom of the window TOSHIBA Service Station The TOSHIBA Service Station h...

Page 141: ...ed data uses a very small portion of the total hard disk capacity approximately 3 MB or less per year This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA ...

Page 142: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 143: ...ng the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the power indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the AC power light If...

Page 144: ...of time To charge the battery leave the computer plugged into a live wall outlet for several hours For more information see Charging the main battery on page 98 The AC power light is blinking If the AC power light is blinking try the following steps 1 Cut off power to the computer by disconnecting the AC adaptor and removing the battery The error condition will be interrupted and the AC power ligh...

Page 145: ...current A for each device The voltage level must match exactly The amperage rating of the AC adaptor must be equal to or greater than that required by the computer The battery light is blinking when the computer is on If the battery light is blinking when the computer is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for example DC 19V 3 95A...

Page 146: ...edure to fix the problem To do this use the options in the Startup menu To open the Startup menu 1 Restart your computer 2 Press F8 when your computer starts and before Windows starts loading The Windows Advanced Boot Options menu displays these options Repair Your Computer Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable low resolution video 640 x 480 L...

Page 147: ...ser cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can assist you in troubleshooting the problem To acc...

Page 148: ...check a device s properties 1 Click Start Control Panel System and Security and then under System click Device Manager 2 To view the device s installed double click the device type 3 To view the properties double click the device The operating system displays the device Properties dialog box which provides an array of tabs They may include The General tab which provides basic information about the...

Page 149: ...emory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A Power and the batteries Your computer rec...

Page 150: ...turn on the computer If the battery light does not glow after 20 minutes the battery may have reached the end of its useful life Try replacing it The battery appears not to power the computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power opt...

Page 151: ...omputer Try using a different make of keyboard Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen If you are using the built in screen make sure the display priority is not set for an external monitor To do this press F4 If this does not correct the problem press F4 again to...

Page 152: ...dows desktop 2 Click Personalize and then Display 3 Adjust the screen resolution and or color quality 4 Click OK The display mode is set to Simultaneous and the external display device does not work Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher Devices that do not support this resolution will only work in Internal External mode and not simultaneous m...

Page 153: ...he directories and files on the storage drive and repairs any damage it finds To run Error checking 1 Click Start and then Computer 2 Right click the drive you want to check 3 On the pop up menu click Properties The drive s Properties box appears 4 Click the Tools tab 5 Click the Check now button The Check Disk box appears 6 You can choose one or both options Automatically fix file system errors S...

Page 154: ...e Open the tray and remove the disc Make sure the tray is clean Any dirt or foreign object can interfere with the laser beam Examine the disc to see if it is dirty If necessary wipe it with a clean cloth dipped in water or a neutral cleaner Replace the disc in the tray Make sure that the disc is lying flat label side up Close the tray carefully making sure it has shut completely You press the disc...

Page 155: ... on the optical disc drive itself For additional information see You press the disc eject button but the drive tray does not slide out on page 154 High Definition content via the Blu ray Disc available on certain models is not displaying properly Make sure you are using an HDCP High Bandwidth Digital Content Protection HDMI cable If viewing High Definition content on an external monitor your syste...

Page 156: ...ayback Blu ray Disc player does not support DVD playback Please use Windows Media player or TOSHIBA DVD Player for DVD playback Blu ray Disc playback feature support may vary with each Blu ray Disc Please contact content publisher directly with any questions Do not play a Blu ray Disc when recording a TV program whether live or pre scheduled Doing so may cause Blu ray Disc playback or television p...

Page 157: ...r is connected to a working power outlet turned on and ready on line Check that the printer has plenty of paper Some printers will not start printing when there are just two or three sheets of paper left in the tray Make sure the printer cable is firmly attached to the computer and the printer Run the printer s self test to check for any problem with the printer itself Make sure you installed the ...

Page 158: ...ator light will be lit Verify that your computer can detect access points or routers If it can detect a Wi Fi access point or router then it may be a configuration issue Verify that signal strength is good using the utility provided with the Wi Fi adapter If another computer is on the same network verify that it has network access and can connect to the Internet If for example the other computer c...

Page 159: ...f your connection problem disappears the problem lies in the Wi Fi part of your network If you have enabled any security provisions closed system MAC address filtering Wired Equivalent Privacy WEP etc check the access point vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases The Windows operating system wireless mana...

Page 160: ... optical disc drive by clicking Start and then Computer The optical disc drive should appear in the list 6 See Checking device properties on page 148 for instructions on using Device Manager to view the optical disc drive properties 7 Check the Toshiba Web site for new information on optical disc drives and their operation A blank screen appears while watching a DVD ROM or BD ROM movie or title Ch...

Page 161: ... your computer to the office network and copy files to your network partition Some people use a combination of these methods backing up all files weekly and copying critical files to external media on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your internal storage drive an...

Page 162: ... established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which often leaves behind unwanted files and settings It is also easy to undo a restore point selection if you change your mind Follow these steps to create a restore point us...

Page 163: ...nd save all open files 6 Click Finish and then Yes to begin the system restore Your Windows operating system configuration will now be restored to the state it was in when the chosen restore point was created and then the computer will be automatically restarted Backing up your data or your entire computer with the Windows operating system The most valuable component of your computer system is the...

Page 164: ... and Adobe Photoshop or utility software such as special toolbars for your web browser Create a restore point refer to Saving system configuration with restore points on page 162 Before installing anything use the System Restore utility to set a restore point see the section titled restore points If anything goes wrong you will then be able to easily restore the Windows operating system to the sta...

Page 165: ... each additional hardware or software item repeat these steps starting at step 1 if any of your critical data has changed or starting at step 2 if no critical data has changed USB Sleep and Charge is not working Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function Ports that support this feature are identified with the icon USB Sleep a...

Page 166: ...recommendations in this chapter and are still having problems you may need additional technical assistance Since some problems may be related to the operating system or the program you are using it is important to investigate all sources Review the troubleshooting information in your operating system documentation If the problem occurs while you are running a program consult the program s document...

Page 167: ... users Australia Toshiba Australia Pty Limited 84 92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada France Toshiba Systèmes France S A 7 Rue Ampère B P 131 92800 Puteaux Cédex France Germany Toshiba Europe GmbH Leibnizstraße 2 D 93055 Regensburg Germany Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 2...

Page 168: ...Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL United Kingdom United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfeld...

Page 169: ...ick way to modify selected system functions and to launch applications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Mute Output Display switch Brightness control Wireless Touch pad ...

Page 170: ...d function The associated hot key Card appears at the top of the screen with its available options below it 3 To cycle through the displayed options press the function key repeatedly Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key This section lists the available hot key functions Hot keys are keys that when pressed turn system...

Page 171: ...priate device attached and turned on Built in display only Built in display and external monitor simultaneously External monitor only Built in display and external monitor extended desktop Swap Switch primary display between internal display and external monitor when using extended desktop To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution ...

Page 172: ...d desktop mode Built in Display and External Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display or This TOSHIBA Card or hot key enables disables the touch pad For more information on using the touch pad see Using the touch pad on page 73 Selecting this Card or pressing the hot key display...

Page 173: ... x 8 375 ver 2 3 Keyboard hot key functions This hot key decreases the speaker volume This hot key increases the speaker volume This hot key mutes the sound coming from the computer This hot key allows you to zoom out This hot key allows you to zoom in ...

Page 174: ...re Wi Fi enabled Enables just the Wi Fi module Bluetooth enabled Enables just the Bluetooth module All disabled Disables the Bluetooth and Wi Fi modules All enabled Enables the Bluetooth and Wi Fi modules Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To enable Bluetooth select To enable all select To di...

Page 175: ...Display resolution or Space bar This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution ...

Page 176: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 177: ...ting Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU Central Processing Unit DC Direct Current DMA Direct Memory Access ...

Page 178: ...timedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MIDI Musical Instrument Digital Interface PC Personal...

Page 179: ...ty color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligen...

Page 180: ...formation is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priori...

Page 181: ... occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless o...

Page 182: ...window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power usually supplied by batteries DC flows in one direction Compare Alternating Current AC Direct Memory Access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a comput...

Page 183: ...gital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Video Disc Read Only Memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E emulation A technique in which a device or program imitates another device or program enable To turn on a computer option See also disable eSATA An e...

Page 184: ...pare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Their f...

Page 185: ...a memory resident program hot swapping The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change I icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors...

Page 186: ...d To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M memory Typically refers to t...

Page 187: ...disk A disk for storing programs and data that cannot be used to start the computer Compare system disk O online Available through the computer Online may refer to information being read from your own computer s internal storage drive such as online documentation or online Help or to information coming from another company on a company network or the Internet operating system A set of programs tha...

Page 188: ...de your finger across the touch pad or move a mouse Used to point to and select activate on screen items such as icons menu items and buttons The shape and purpose of the pointer varies depending on the program you are using and what you are doing pointing device Any device such as the touch pad or a mouse that enables you to move the pointer on the screen port A socket on the computer where you p...

Page 189: ...s The RJ11 connector is a 6 wire connector RJ45 connector An eight wire connector used to connect a computer to a network ROM Read Only Memory Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the comp...

Page 190: ...bol in the MS DOS operating system generally a drive letter followed by a greater than sign indicating where users are to enter commands TFT display See active matrix display U Universal Serial Bus USB USB is a serial bus that supports data transfer USB allows hot swapping of peripherals See also bus hot swapping serial upload To send a file to another computer through a modem or network See also ...

Page 191: ...term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also Internet ...

Page 192: ...attery life 97 Call2Recycle 110 care 108 109 changing 105 charge indicator light 43 charge time 98 charger 98 charging 44 98 charging the real time clock RTC 99 conserving power 103 determine remaining power 101 disposal 109 indicator light 101 installation 105 107 low charge 102 maintaining 109 maximum capacity 97 monitoring power 43 100 power management 98 power options 102 real time clock RTC 9...

Page 193: ...nmental precautions 33 110 moving 81 running on battery power 96 setting up 41 computer lock 81 computer will not start troubleshooting 143 computing habits troubleshooting 161 computing tips 83 connecting AC adaptor 41 AC adaptor cord to AC power 43 computer to a network 116 external device 77 HDMI compatible TV or display device 78 monitor 79 power cord cable 43 power source 42 cooling fan adequ...

Page 194: ...troubleshooting 147 hot key disabling or enabling wireless devices 174 display brightness 170 keyboard overlays 173 Lock Instant security 170 Output Display switch 171 Zoom Display resolution 175 zooming in 173 zooming out 173 Hot Key Cards 169 Hot key functions 170 I icon desktop 113 moving to desktop 113 recycle bin 113 safety 31 installation memory module 46 installing a charged battery 107 bat...

Page 195: ... 81 N network accessing 116 connecting your computer 116 networking wireless 115 notification area 115 O online resources Toshiba 95 optical disc Auto Run feature 93 handling 93 inserting 93 playing optical media 93 positioning 93 recording optical media 94 removing with computer off 95 removing with computer on 94 optical disc drive components 91 drive in use indicator light 91 eject button 92 ha...

Page 196: ... media 66 erasing internal storage drive 70 installing drivers and applications 72 internal storage drive 54 out of box state 56 with user s data 58 restoring from recovery DVDs media 68 to custom size partition 64 without changing drive partitions 61 recycle bin icon 113 registering computer 45 removing an optical disc with computer on 94 and optical disc with computer off 95 battery from the com...

Page 197: ...0 tips for computing 83 Toshiba online resources 95 registering computer Toshiba Web site 45 worldwide offices 167 TOSHIBA Accessibility 139 Toshiba accessories memory 46 TOSHIBA Application Installer 127 TOSHIBA Assist 122 Connect tab 123 Optimize tab 126 Protect Fix tab 125 Secure tab 124 TOSHIBA eco power plan 105 TOSHIBA eco Utility 140 TOSHIBA Face Recognition Utility 131 TOSHIBA Hardware Set...

Page 198: ...rect flickers 152 slow Internet connection 147 sound system 157 sound Blu ray Disc 155 trouble running discs 155 trouble running programs 154 URL address not found 147 USB Sleep and Charge cannot use 165 USB Wakeup function does not work 166 Windows operating system not working 145 wireless networking 158 U USB Sleep and Charge cannot use 165 USB Wakeup function does not work 166 user password del...

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