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Tr
oubleshooting
Rice is scorched
NOTE:
Rice turning
a light brown color
is not a result of rice
cooker failure.
Dirt or a foreign substance is
stuck to the temperature sensor.
Remove foreign substance and
clean well.
Other ingredients and/or
seasonings were added to the
rice before cooking.
Cook only rice with the proper
ratio of water.
Rice was soaked for too long.
Soak rice for a shorter period
of time.
Rice does not taste
good
The cooking pot and inner cover
are warm or hot when cooking
begins.
Allow rice cooker to cool
completely before cooking a
new batch.
Dirt or a foreign substance is
stuck to the temperature sensor,
inner lid, or steam vent.
Remove foreign substance and
clean well.
The inner lid or steam vent was
not attached to the rice cooker.
After cleaning replace both the
inner lid and steam vent into
the rice cooker. See “Care and
Cleaning.”
Used wrong ratio of ingredients
to water or wrong cooking
program for
Accurately measure the correct
ratio of ingredients to water.
Unpleasant odor
NOTE:
A plastic
odor is normal the
cooker is used.
first few times the
Keep Warm mode was used too
long.
Do not allow rice to remain in
Serve rice soon after the
Keep Warm mode indefinitely.
10-minute resting period.
Rice left in the cooking pot after
Keep Warm mode has turned off.
Remove cooked rice from
cooker.
The rice was not rinsed
thoroughly.
Rinse rice until the water runs
clear.
The cooking pot, inner lid and/or
steam vent is dirty.
Clean and dry parts thoroughly.
See “Cleaning.”
The plastic scoop was left in the
cooking pot.
Remove plastic scoop and all
accessories from the rice cooker
before using.
Rice is dry and has
turned color
Rice has been reheated
repeatedly.
Rice should be reheated only
once to maintain the quality.
Sprinkle rice with water to help
keep it from drying out during
reheating.
Steam vent is not attached
correctly.
After washing, attach the steam
vent correctly to the rice cooker.
See “Cleaning.”