Toshiba TECRA Z40-C User Manual Download Page 1

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User's Manual

PORTEGE Z30-C/Z30t-C
TECRA Z40-C/Z40t-C

Summary of Contents for TECRA Z40-C

Page 1: ...User s Manual PORTEGE Z30 C Z30t C TECRA Z40 C Z40t C ...

Page 2: ...klist 2 1 Conventions 2 1 Short model name 2 2 Using your computer for the first time 2 2 Getting to know Windows 2 7 Turning off the power 2 9 System Recovery 2 13 Chapter 3 The Grand Tour The Grand Tour for Z30 C 3 1 The Grand Tour for Z40 C 3 11 Internal Hardware Components 3 21 Power Condition Descriptions 3 23 Chapter 4 Operating Basics Using the Touch Screen 4 1 Using the Touch Pad 4 2 The K...

Page 3: ...Usage Utilities and Applications 5 1 Special features 5 8 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 15 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 3 Information for Wireless Devices 7 4 Information about Intel AMT 7 15 Information about Intel Authenticate 7 17 Legal Footnotes 7 18 Index User s Manual iii ...

Page 4: ...User s Manual iv ...

Page 5: ...her use beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validate...

Page 6: ...ses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on t...

Page 7: ...2617 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required California Prop 65 Warning This product contains chemicals including lead known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling For the state of California only Export Administration Regulation This document contains techni...

Page 8: ...ned to observe the applicable EMC Electromagnetic Compatibility standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those options cables have to provide assurance that the system PC plus options cables still fulfils the requir...

Page 9: ...e use of this product in environments with explosive atmospheres is not permitted VCCI Class B Information Japan Only この装置はクラスＢ情報技術装置ですこの装置は家庭環境で使用することを目的としていますがこの装置がラジオやテレビジョン受信機に近接して使用されると受信障害を引き起こすことがあります取扱説明書に従って正しい取り扱いをしてくださいＶＣＣＩＢ Canadian regulatory information Canada only This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as ...

Page 10: ... Une distance minimale de 13 mm de l antenne doit être maintenue durant l utilisation de cet ordinateur This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range FCC requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars...

Page 11: ...ed and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in the separate collection of products and batteries you will help to assure the proper disposal of products and batteries ...

Page 12: ...ly friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product These symbols might not stick depending on the country and region ...

Page 13: ...ne getirmektedir The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes...

Page 14: ... style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License Copyright c 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright ...

Page 15: ...NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL i...

Page 16: ...thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTR...

Page 17: ... You can use this software for whatever you want in parts or full form without having to pay us royalty free usage You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modific...

Page 18: ...HT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution This license grants a worldwide royalty free perpetual and irrevocable right and license to use execute perform compile display copy create derivative works of distribute and sublicense the FreeType Project in both source and object code forms and derivative works thereof for any...

Page 19: ...s license or another one contracted with the authors grants you the right to use distribute and modify it Therefore by using distributing or modifying the FreeType Project you indicate that you understand and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wa...

Page 20: ...uter from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions annually To learn h...

Page 21: ...e system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they might overheat To keep your comp...

Page 22: ...o any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely...

Page 23: ...puter and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Be aware that the use of mobile phones can interfere with the audio system The operation of the computer...

Page 24: ...use of equipment or failure to follow instructions might cause data loss equipment damage or might result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 20 ...

Page 25: ...hat you have all the following items TOSHIBA Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Cleaning cloth provided with some models Documentation Quickstart Instruction Manual for Safety and Comfort Warranty information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify a...

Page 26: ...LCD Full Model Name Short Model Name 33 8cm 13 3 PORTEGE Z30 C Z30t C Z30 C 35 6cm 14 0 TECRA Z40 C Z40t C Z40 C Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using the notebook computer By following the reco...

Page 27: ...he voltage supplied to this computer Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible ada...

Page 28: ...uter base and the surface of the AC adaptor increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cord to the AC adaptor Figure 2 1 Connecting the power cord to the AC adaptor ...

Page 29: ... angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel It allows the angle of the display panel to be adjusted to provide optimum clarity Figure 2 5 Opening the display panel Z30 C 1 1 Display panel Product appearance depends on the model you purchased Open and close the display panel with reasona...

Page 30: ...e the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on the power The Power indicator indicates the status Refer to the Power Condition Descriptions section for more information After you turn on the power for the first time do not turn it off until you have set up the...

Page 31: ...tart menu The Start menu is the launching pad for everything you can do in the Windows operating system providing easy ways to access your apps programs websites and other important information You can access the Start menu from an app or the desktop in the following ways Click the Start button in the lower left corner of the screen Press the Windows logo key on your keyboard You can pin your favo...

Page 32: ...ation from the Internet To use Cortana an internal or external microphone is required Action center You can review important notifications from apps or Windows in action center and take action without having to open apps It also provides quick action buttons to access to most used settings instantly Select the action center icon on the Windows taskbar to view your notifications and quick actions S...

Page 33: ... Sleep Mode or Hibernation Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the main screen of the operating system the next time it is turned on 1 If you have entered data either save it to the internal storage drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the disk disc If you tur...

Page 34: ...f any wireless communication functionalities and canceling settings that reactivate the computer automatically such as a timer recording function Failure to shut down the computer in this way might allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which might interfere with aviation or other systems possibly causing serious injury Before entering Sleep ...

Page 35: ...nd then select Sleep Close the display panel Note that this feature must be enabled within the Power Options Press the power button Note that this feature must be enabled within the Power Options When you turn the power back on you can continue where you left off when you shut down the computer When the computer is in Sleep Mode the Power indicator blinks amber If you are operating the computer on...

Page 36: ...shuts down because of a low battery condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature Allows the use of the panel power off feature Starting Hibernation Mode To enter Hibernation Mode Click Start...

Page 37: ...d restore the system The following items are described in this section Creating Recovery Media Restoring the pre installed software from your created Recovery Media Restoring the pre installed software from the Recovery Partition If you choose TOSHIBA Maintenance Utility to erase the internal storage all data including the operating system and recovery partition will be deleted In that case you ca...

Page 38: ...om a variety of different media onto which the recovery image can be copied including disc media and USB Flash Memory Some of the disc media might not be compatible with the optical disc drive connected to your computer You should therefore verify that the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Fl...

Page 39: ...u cannot find the Boot Mode option in your system 3 Select UEFI Boot Default If you create a recovery image using advanced recovery tools from Control Panel make sure to use the default Boot Mode option UEFI Boot in the TOSHIBA Setup Utility before restoring Make sure that the AC adaptor is connected during the restoring process Do not close the display panel during the restoring process 1 Load th...

Page 40: ...artitions on your internal storage drive you might find that it becomes impossible to set up your computer When you reinstall the Windows operating system the internal storage drive will be reformatted and all data will be lost If your model has fingerprint function before you reinstall the Windows operating system delete the registered fingerprints Otherwise same fingerprints cannot be registered...

Page 41: ...ith the display closed Z30 C The following figure shows the front of the computer with the display panel in the closed position Figure 3 1 Front of the computer with display panel closed Z30 C 1 2 3 4 5 6 1 1 Stereo speakers 4 Internal storage drive indicator 2 DC IN Battery indicator 5 Wireless communication indicator 3 Power indicator 6 Wireless WAN indicator Provided with some models Product ap...

Page 42: ...ve indicator blinks white whenever the computer is accessing the internal storage drive Wireless communication indicator The Wireless communication indicator glows white when the wireless functions are turned on Some models are equipped with wireless functions The Wireless LAN function can be enabled when airplane mode is turned on However the wireless communication indicator does not glow Wireles...

Page 43: ...nal RGB monitor port pin assignment section for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer HDMI out port HDMI out port can connect with Type A connector HDMI cable Universal Serial Bus USB 3 0 port One Universal Serial Bus port which complies to the USB 3 0 standard is provided on the left side of the computer The...

Page 44: ...tall a Smart Card device Some models are equipped with a Smart Card slot Right side Z30 C The following figure shows the right side of the computer Figure 3 3 The right side of the computer Z30 C 1 4 3 3 5 2 1 Memory media slot 4 LAN jack 2 SIM card slot 5 Security lock slot 3 Universal Serial Bus USB 3 0 ports Provided with some models Product appearance depends on the model you purchased Memory ...

Page 45: ... not operate properly Before removing a USB device from the USB port of your computer click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the USB device that you want to remove Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly result...

Page 46: ... can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Underside Z30 C The following figure shows the underside of the computer Ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 5 The underside of the computer Z30 C 1 1 2 1 Cooli...

Page 47: ... Replicator III 180W or 120W is compatible with the docking port Do not attempt to use any other Port Replicator Keep foreign objects out of the docking port A pin or similar object can damage the circuitry of the computer Front with the display open Z30 C This section shows the computer with the display panel open To open the display lift up the display panel and position it at a comfortable view...

Page 48: ...d 16 DC IN Battery indicator 8 Power button 17 Power indicator 9 AccuPoint 18 Internal storage drive indicator Provided with some models Product appearance depends on the model you purchased Wireless communication antennas Depending on the configuration of your computer one or all of the following antennas are built in Wireless LAN Wireless LAN Bluetooth Do not cover the wireless communication ant...

Page 49: ...r soft cloth to clean the lens if it becomes dirty Display screen 33 8 cm 13 3 LCD screen is configured with one of the following resolutions depending on the model you purchased HD 1366 horizontal x 768 vertical pixels FHD 1920 horizontal x 1080 vertical pixels Be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen is somewhat brighter than when ...

Page 50: ...SHIBA eco indicator Double tap this indicator to launch the TOSHIBA eco Utility Enabled glows green Disabled off Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Touch Pad control buttons The two buttons located on the bo...

Page 51: ...The following figure shows the front of the computer with the display panel in the closed position Figure 3 7 Front of the computer with display panel closed Z40 C 1 2 3 4 5 6 1 1 Stereo speakers 4 Internal storage drive indicator 2 DC IN Battery indicator 5 Wireless communication indicator 3 Power indicator 6 Wireless WAN indicator Provided with some models Product appearance depends on the model...

Page 52: ...amber when the Wireless functions are turned on Some models are equipped with Wireless functions The Wireless LAN function can be enabled when airplane mode is turned on However the wireless communication indicator does not glow Wireless WAN indicator The Wireless WAN indicator glows blue when the Wireless WAN functions are turned on For some models the indicator glows and blinks to indicate the c...

Page 53: ...ation on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer Universal Serial Bus USB 3 0 port One Universal Serial Bus port which complies to the USB 3 0 standard is provided on the left side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices The port with the icon has Sleep ...

Page 54: ...Some models are equipped with a DisplayPort SIM Card slot This slot allows you insert a SIM card which enables a high speed access to the Internet corporate Intranet and your email while you are away from office Refer to the Wireless WAN device section for more information Some models are equipped with a SIM Card slot Memory media slot This slot lets you insert an SD SDHC SDXC memory card miniSD m...

Page 55: ...ard are provided on the right side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices USB 3 0 port s might work as USB 2 0 port s when operating in USB Legacy Emulation mode Note that it is not possible to confirm the operation of all functions of all USB devices that are available Some functions associated with a specific device might ...

Page 56: ...rnal batteries Note that you must only use the model of AC adaptor supplied with the computer at the time of purchase Using the wrong AC adaptor can damage the computer Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Back Z40 C The following figure shows the back of the computer Figure 3 10 ...

Page 57: ...HIBA Hi Speed Port Replicator III 180W 120W Some models are equipped with the docking port Only the TOSHIBA Hi Speed Port Replicator III 180W or 120W is compatible with the docking port Do not attempt to use any other Port Replicator Keep foreign objects out of the docking port A pin or similar object can damage the circuitry of the computer Front with the display open Z40 C This section shows the...

Page 58: ...d 16 DC IN Battery indicator 8 Power button 17 Power indicator 9 AccuPoint 18 Internal storage drive indicator Provided with some models Product appearance depends on the model you purchased Wireless communication antennas Depending on the configuration of your computer one or all of the following antennas are built in Wireless LAN Wireless LAN Bluetooth Do not cover the wireless communication ant...

Page 59: ...er cleaner cloth or other soft cloth to clean the lens if it becomes dirty Display screen 35 6 cm 14 0 LCD screen configured with the following resolution HD 1366 horizontal x 768 vertical pixels FHD 1920 horizontal x 1080 vertical pixels Be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen is somewhat brighter than when it operates on battery p...

Page 60: ... the TOSHIBA eco Utility Enabled glows green Disabled off Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Touch Pad control buttons The two buttons located on the bottom of the Touch Pad are used like the buttons on a st...

Page 61: ...onents This section describes the internal hardware components of your computer The actual specifications might vary depending on the model you purchased Battery pack This computer includes a battery pack inside However do not attempt to dismount or replace it by yourself Contact an authorized TOSHIBA service provider if necessary The rechargeable lithium ion battery pack provides power to the com...

Page 62: ...refer to the Legal Footnotes section NVIDIA Graphic Control Some NVIDIA graphics models might include NVIDIA Optimus technology feature NVIDIA Optimus technology intelligently optimizes notebook performance by seamlessly switching between a discrete NVIDIA GPU for great graphics performance and an Intel integrated graphics chip for sustained battery life Switching is automatic and does not require...

Page 63: ...ninstall NVIDIA Graphics Driver XXX XX 2 Then uninstall Intel HD Graphics Driver Power Condition Descriptions The computer operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected and what the battery charge level is DC IN Battery indicator Check the DC IN Battery indicator to determine the status of the battery pack and...

Page 64: ...hether the computer s power is on or off Power indicator Check the Power indicator to determine the power status of the computer The following indicator conditions should be noted White Indicates that power is being supplied to the computer and the computer is turned on Flashing Amber Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to...

Page 65: ...old Press your finger down and leave it there for a few seconds This shows information to help you learn more about an item or opens a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This shows different levels of information or visually zooms in or out Rotate...

Page 66: ... The Touch Pad on the palm rest might support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other pin...

Page 67: ...perations described in this section are only supported in certain applications The Keyboard The number of keys available on your keyboard depends on which country region your computer is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys Windows special keys and the keypad overlay Never remove the key ca...

Page 68: ... FN F1 Enters Lock computer mode To restore your desktop you need to log on again FN F2 Switches between the power plans FN F3 Switches the system to Sleep Mode FN F4 Switches the system to Hibernation Mode FN F5 Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device FN F6 Decreas...

Page 69: ...tween Timer On and Off To set up the brightness click Start TOSHIBA TOSHIBA Settings Click Keyboard tab and select a level under Keyboard Backlight Brightness Control To set up the timer launch the BIOS setup utility select PowerManagement Keyboard Backlight Control Mode and select TIMER Adjust the timer under Backlight Lighting Time This function is supported with some models Some functions show ...

Page 70: ...an error message might appear if You touch the AccuPoint during power up You apply constant soft pressure during power up There is a sudden temperature change Strong stress is applied to the AccuPoint If an error message appears reboot the computer If an error message does not appear wait a moment for the pointer to stop then continue operation Replacing the cap The AccuPoint cap is an expendable ...

Page 71: ...ntication feature it is no longer necessary to input the password from the keyboard Fingerprint feature enables you to Sign in to Windows Unlock the password protected screen saver Authentication of the User Password and if applicable the HDD SSD Password when booting up the computer Pre Boot authentication Single Sign On feature Figure 4 3 Using the Fingerprint Sensor 1 1 1 Fingerprint sensor Fin...

Page 72: ...rs or a drop in the fingerprint recognition success rate Soaked or swollen finger for example as might occur after taking a bath Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate Enroll two or more fingers Enroll additional fingers if a recognition failure often occurs when using already ...

Page 73: ...e battery pack This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions The battery pack can explode if not replaced used handled or disposed of properly Use only batteries recommended by TOSHIBA as replacements Charge the battery pack only ...

Page 74: ...ture of the computer and how you are using the computer If you make heavy use of external devices for example the battery might scarcely charge at all during operation Charging notice The battery might not begin charging immediately under the following conditions The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its ful...

Page 75: ...ware that the actual remaining operating time might differ slightly from the calculated time With repeated discharges and recharges the battery capacity will gradually decrease In view of this it is noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time The usefulness of a battery depends on how long i...

Page 76: ...85 days Extending battery life To maximize the life of your battery packs do the following at least once a month 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power If it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating...

Page 77: ...ve the AC adaptor and all cables and peripherals connected to the computer 3 Locate the SIM card slot 4 To pop the SIM card tray partially open insert a slender object about 10mm diameter 0 8mm such as a straightened paper clip into the eject hole Gently pull to open the SIM card tray Never pull the SIM card tray completely out of the slot Figure 4 4 Open the SIM card tray with the eject hole Z30 ...

Page 78: ...bly resulting in serious injury Do not touch the connectors on the SIM card or on the computer Debris on the connectors might cause access problems Removing a SIM Card To remove the SIM card do the following 1 Shut down the computer Make sure the Power indicator is off 2 To pop the SIM card tray partially open insert a slender object about 10mm diameter 0 8mm such as a straightened paper clip into...

Page 79: ...E T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes how to connect disconnect to a LAN The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature The Link speed 10 100 1000 megabits per second changes automatically depending on the network cond...

Page 80: ...external devices connected to the computer 2 Plug one end of the cable into the LAN jack Press gently until you hear the latch click into place Figure 4 8 Connecting the LAN cable Z30 C 2 1 1 LAN jack 2 LAN cable Product appearance depends on the model you purchased 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendo...

Page 81: ...technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or play back protected material on another computer or other device and you cannot reproduce any copyrighted material except for your personal enjoyment The following is a simple explanation for distinguishing SD memory cards from SDHC memory cards and SDXC memory cards SD SDHC and SDXC memory ...

Page 82: ...o liquids or store in humid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click into pla...

Page 83: ...oriented properly before you insert it If you insert the media in wrong direction you might not be able to remove it When inserting the memory media do not touch the metal contacts You might expose the storage area to static electricity which can destroy data Do not turn off the computer or switch to Sleep Mode or Hibernation Mode while files are being copied Failure to do so might cause data loss...

Page 84: ...orded These cards can be used for a wide variety of applications including telephone related and electronic monetary payments This section contains information on the proper use of the Smart Card slot and it is strongly recommended that you read it before operating the computer Some models are equipped with a Smart Card slot Your computer supports ISO7816 3 asynchronous cards support protocols are...

Page 85: ...heck the configuration in Windows to ensure that it is correct Removing a Smart Card To remove a Smart Card do the following 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar Before removing the Smart Card confirm that the Smart Card is not working with any program or system Be careful not to bend the Smart Card while removing it from the computer 2 Point to Smart Card...

Page 86: ...ermines whether it is a color or monochrome device When displaying desktop on an external RGB monitor desktop is sometimes displayed on the center of the monitor with black bars around desktop with small size At that time read the manual of the monitor and set the display mode which is supporting at the monitor Then it will be displayed with suitable size with correct aspect ratio The HDMI out por...

Page 87: ...igure the following settings otherwise you might find that nothing is displayed Be sure to use the function key to select the display device before starting to play video Do not change the display device or audio device while playing media files Do not change the display device under the following conditions While data is being read or written While communication is being carried out Wireless disp...

Page 88: ...nd set up the display settings You can also manually manage how the external displays work and change the display settings by pressing P while holding down the Windows key If you disconnect the external display before you turn off the computer s power be sure to switch to the internal display When you change the display output device the audio playback device might not switch automatically In this...

Page 89: ... of ports which you connected When connecting an AC Adaptor to the Port Replicator use only the AC Adaptor included with Port Replicator Do not use the computer s AC Adaptor Refer to the Port Replicator s User s Manual for more details To dock your computer in the Port Replicator do the following 1 Align the top left and top right corner of your computer to the correct mark on the Port Replicator ...

Page 90: ...nel only one port can function at a time Security lock A security lock enables you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft The computer has a security lock slot into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ f...

Page 91: ...i Speed Port Replicator III 180W 120W TOSHIBA Hi Speed Port Replicator III 180W 120W provides several kinds of ports Refer to the Port Replicator s User s Manual for more details Sound System and Video mode This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows To laun...

Page 92: ...r playback environment DTS Studio Sound is provided with some models It provides the following features Advanced audio rendering to match 2D and 3D video content for enveloping surround sound Accurate placement of audio cues for immersive surround sound from any PC speaker configuration laptop desktop speakers or headphones Broad sweet spot with elevated sound image Maximum volume output deliverin...

Page 93: ...nagement is disabled the button is black and concave Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction Default Format You can change the sample rate and bit depth of sound Headphone Microphone selection To change the type of headphone or microphone do the following 1 Plug a headphone or microphone into the he...

Page 94: ...If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 30 ...

Page 95: ...ting system To run TOSHIBA Settings click Start TOSHIBA TOSHIBA Settings This utility allows you to configure your computer settings by the following tabs Home Allows you to view the current BIOS EC version or change certain settings back to their default values eco Utility Allows you to manage the power consumption of your computer USB Charge Allows you to manage USB Charge features Keyboard Allo...

Page 96: ... is recommended using the computer with AC adaptor connected as the battery operating time is comparatively short in this mode Depending on the usage situation the life cycle of the battery might not be extended properly To access this utility click Start TOSHIBA TOSHIBA Settings eco Utility For details on eco Utility click Please click here for more information before you use eco Utility in this ...

Page 97: ...us power DC5V function that interfaces with the power ON OFF of the computer might always be in an operational state When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply might be stopped for safety reasons When Sleep and Charge function is enabled the USB Wakeup function might not work for compatible ports In that case if there is a U...

Page 98: ...ing battery life by moving the slider bar If the remaining battery life falls below the setting the Sleep and Charge function is stopped This setting is only available when the Function under Battery Mode is enabled System ON CDP Charge This function enable disable CDP Charging Downstream Port to use rapid USB charge while the computer is powered on When System ON CDP Charge Mode is enabled your c...

Page 99: ...tication might be required to validate user rights when using System Password to delete or change passwords and so on Set button Click this button to register a password After a password is set you are prompted to enter it when you start the computer After you set the password a dialog box appears asking whether you want to save it to other media If you forget the password you can open the passwor...

Page 100: ...r Password Specify restrictions for general users Starting the computer using a password If you have already registered a user password there is one way to start the computer Enter the password manually The password is necessary if the computer was shut down in Hibernation mode boot mode or Restart It is not needed in Sleep mode To enter a password manually do the following 1 Turn on the power as ...

Page 101: ...bled the log will be sent to TOSHIBA periodically The transmission is completely anonymous since no personal identifiable information is collected To access this utility click Start TOSHIBA Service Station The following tabs might be provided Home Allows you to view current system power consumption and temperature of your computer Software Updates Allows you to check available software updates and...

Page 102: ... continue with the operation you will lose all data including the operating system and recovery partition on the internal storage drives Make sure that you have already created recovery media if you want to use the computer after erasing your hard disk drive s Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more conven...

Page 103: ...ter off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options Low battery automatic Hibernation Mode 1 When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options Sleep Mode If you ...

Page 104: ...nal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within normal range the fan and the ...

Page 105: ... this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this chec...

Page 106: ...racters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you ...

Page 107: ...15 seconds before turning on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simul...

Page 108: ...perating System instead of desired advanced options do the following 1 Click Start Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems mi...

Page 109: ...he power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the ba...

Page 110: ...the TOSHIBA Setup Utility Refer to the TOSHIBA Setup Utility section for further information 2 Set the date in the System Date field 3 Set the time in the System Time field 4 Follow the on screen instructions to proceed BIOS Problem Procedure The computer cannot be powered on Disconnect the AC adaptor for several seconds and reconnect the AC adaptor After that press the power button If it does not...

Page 111: ...anel might be related to setup and configuration of the computer Problem Procedure No display Press the function keys to adjust the display priority and to make sure that it is not set for output to an external monitor Markings appear on the computer s display panel These marks might have come from contact with the keyboard and Touch Pad while the display panel has been closed Try to remove the ma...

Page 112: ...oblem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure that it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure tha...

Page 113: ...ndows System Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Windows System Control Panel Hardware and Sound...

Page 114: ... Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Windows System Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Op...

Page 115: ...that 7 To save the changes and exit the utility press the F10 key and proceed by selecting Yes or select Exit Exit Saving Changes Yes The computer restarts immediately USB device In addition to the information in this section also refer to the documentation supplied with your USB device Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a fr...

Page 116: ... following methods Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function cannot be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge function is enabled the computer s battery discharges d...

Page 117: ...or decrease volume Check the software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is secure Check within the Windows Device Manager application to ensure that the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you might be experiencing feedback from either the internal microphone or...

Page 118: ...connect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor might not display when turned on again If this occurs press the function key to reset the displa...

Page 119: ...ort TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer you might need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try ...

Page 120: ...support If you are still unable to solve the problem and suspect that it is hardware related read the enclosed warranty booklet or visit the TOSHIBA technical support website http pc support toshiba eu User s Manual 6 16 ...

Page 121: ...llimeters 316 w x 227 d x 15 9 19 9 h millimeters touch screen models Z40 C 338 w x 236 d x 20 4 h millimeters 338 w x 236 d x 21 9 h millimeters touch screen models Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Condition...

Page 122: ...ed Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Serial Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Serial Clock Signal O I O I Input to computer I O O Output from computer User s Manual 7 2 ...

Page 123: ...nds KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug configuration must be 6 1...

Page 124: ...y the appropriate agency Italy Approved by the appropriate agency Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum DSSS Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The IEEE 802 11 Standard on Wireless LANs Revision a b g n b g n or Revision a b g n ac ...

Page 125: ...any questions about using Wireless LAN or Bluetooth Module visit http www pc support global toshiba com In Europe visit http www toshiba europe com computers tnt bluetooth htm Wireless devices and your health Wireless products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by wireless products however is far much less than the electromagnetic energ...

Page 126: ... medical device when using any wireless functionality Always turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury It might not be possible to make a network connection to a specified network name using the ad hoc network fun...

Page 127: ...aced near metal surfaces and solid high density materials Range is also impacted due to obstacles in the signal path of the radio that might either absorb or reflect the radio signal Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range High power radars are allocated as primary users i e priority users of the ...

Page 128: ...devices with these links being maintained even if the devices are not within a line of sight of each other Radio Regulatory Information The Wireless device must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product This product complies with the following radio frequency and safety standards Europe Restric...

Page 129: ... with the following conditions Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry information for automated monitoring and resources accounting systems Permitted to use SRD for other purposes for outdoor applications only when the installation height is not exceeding 10m above the ground surface 3 Maximum 100mW 20dBm EI...

Page 130: ...ty systems 3 Maximum EIRP density is 10mW MHz Maximum 100mW 20dBm EIRP Indoor applications is permitted to use Ukraine Limited implementation EIRP 100mW 20dBm with built in antenna s maximum gain is 6dBi Restrictions for Use of 5725 5875MHz Frequencies in Europe Russian Federation Limited implementation When duty cycle is 0 1 or using LBT Listen Before Talk technology Antenna height should not exc...

Page 131: ...this device must accept any interference received including interference that may cause undesired operation Ce dispositif est conforme à la norme CNR 247 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes 1 le dispositif ne doit pas produire de brouillage préjudiciable et 2 ce dispositif doit accepter tout brouillage reçu...

Page 132: ... Canada s website www hc sc gc ca Caution Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits Nevertheless the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized In the usual operating configuration the distance between the antenna and the us...

Page 133: ...ation distance of 20cm will ensure radio frequency exposure levels complies with the Australian and New Zealand Standards Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio ...

Page 134: ... 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 1 The interference range of this equipment is less than 10m 4 This equi...

Page 135: ...abilities and popular third party management and security applications Intel AMT allows IT to better discover heal and protect their networked computing assets Consult with your system administrator about configurations of the AMT function before connecting to a network Disable the AMT function Intel AMT function is enabled by default and in a situation where no system administrator presents it is...

Page 136: ... upper case A B Z etc letter Must contain at least one special character of the following Underscore _ is considered the same as Roman alphabet characters and is not counted as a special character Key input is based on the US keyboard layout The following table shows examples of the special characters in US keyboard layout Special character you want to input Corresponding number key SHIFT key a nu...

Page 137: ...self during setup This is the function of AMT configurations and is not an error Enabling the AMT function might cause the network LAN Enable Disable items to be no longer changeable in BIOS setup utility Consult with your system administrator about details AMT function cannot be operated using a USB LAN adaptor The useable system memory for models equipped with the AMT function is 16 64 MB less t...

Page 138: ...plications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 86 F or 25 C 77 F at high altitude all temperature references are approximate and might vary depending on the specific computer model contact TOSHIBA support for details CPU performan...

Page 139: ...emory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system is still approximately 3 GB only Computers configured with a 64 bit operating system can address 4 GB or more of system memory Battery Life Battery life might vary...

Page 140: ...D technology Maximum brightness is only available when operating in AC power mode Screen dims when the computer is operated on battery power and you might not be able to increase the brightness of the screen Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment obstacles access po...

Page 141: ...ff 5 8 hinges 3 9 3 19 opening 2 5 screen 3 9 3 19 Documentation list 2 1 Dual Pointing Device AccuPoint 4 6 Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 14 H Hard disk drive automatic power off 5 8 K Keyboard Function keys F1 F12 4 4 problems 6 7 Windows special keys 4 5 L LAN cable types 4 15 connecting 4 16 M Media care Card care 4 18 Memory card care 4 18 memory media ca...

Page 142: ...klist 6 4 HDD 6 8 Internal display panel 6 7 Keyboard 6 7 Memory Media Card 6 8 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 13 TOSHIBA support 6 15 Touch Pad 6 9 USB device 6 11 USB mouse 6 10 R Recovery hard disk drive 2 16 Recovery Media 2 15 S SD SDHC SDXC Card formatting 4 18 note 4 17 Security lock 4 26 SIM card installing 4 13 removing 4 14 Sleep Mode setting 2 10...

Page 143: ...V Video mode 4 29 W Web Camera 3 9 3 19 Wireless communication 7 6 User s Manual Index 3 ...

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