Toshiba STRATA CIX, Programming Manual

Page: 109 / 248

Voice Processing
Mailbox Editor Screens
Strata CIX Voice Mail Programming 01/07
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Notify
The Notify Tab screen (see Figure 4-17 and Table on page 4-24 ) enables you to program voice mail
to automatically call a user to notify him/her of messages. Each record represents one method of
notifying the user of new messages. The voice mail allows an unlimited number of notification
records for each mailbox.
Events (normal, relay, pickup, disk, and urgent) are based on the action that activates the
notification. Notification methods can be created in one of two ways. The voice mail provides a
number of preconfigured routines called “Templates” that can be triggered by one of the five
notification events. If the predefined Templates do not perform the desired action, you can custom
create notification Templates with the use of Token Programming Language and include message
waiting lights, beepers, pagers, other telephones (inside extensions or outside numbers), and office
paging systems.
By using available templates (predefined notification instructions), fields can be defined and
assigned to one or more mailboxes that require the same type of notification (for example, message
waiting lights). The Stratagy ES accommodates variable information, such as the mailbox’s
extension number when lighting a message light, to streamline notification set up.
Notification can occur based on the following:
•
Days of the week
•
Hours of the day
•
Time interval between notifications (e.g., every 30 minutes)
•
Number of times to repeat notification process (e.g., two times)
Templates
Templates are general notification actions which may be used for any number of Notify records and
mailboxes. By having mailboxes share templates, you can make changes to all notification records
for those mailboxes by simply changing one template.
Voice mail provides a group of preset templates covering notification methods for Toshiba
telephone systems, and paging applications. The paging Templates use the
Variable field for the
callout number.
The Telephone System field in the Auto Attendant screen dictates the mechanism that will be
implemented for Notification Titles MsgLampOn and MsgLampOff. If the defined telephone
system uses DTMF integration, then Message Waiting LEDs will be managed by DTMF commands
from the Stratagy. If the telephone system uses SMDI integration, then the Message Waiting LEDs
will be managed by serial port commands.
Inband or DTMF Commands for message waiting light functionality can be modified in the
Configuration Properties, Telephone System Integration screen. Make sure that any modifications
that are made are performed using the Telephone System Integration Group to which the mailbox
is assigned.