Toshiba Strata CIX GVPH, Programming Manual, Page: 138 / 184

Customization Examples
Auto Menu Examples
6-16
Strata CIX40 Voice Processing Programming Manual 7/06
Auto Menu Examples
The following examples are included in this section:
•
“Time of Day Greetings” on page 1-16
•
“Holiday Greetings—Same Day Each Year” on page 1-19
•
“Holiday Greetings—Different Day Each Year” on page 1-20
•
“Extension Change” on page 1-21
Time of Day Greetings
You can program voice processing so that your company has different greetings for mornings,
afternoons, evenings, and weekends.
Program Example
In the following example, the User ID 990 (Company Greeting) assumptions are as follows.
The greetings:
Greeting 1 plays: “Thank you for calling Toshiba.”
Greeting 2 plays: “Good morning. Thank you for calling Toshiba.”
Greeting 3 plays: “Good afternoon. Thank you for calling Toshiba.”
The schedules:
morning greeting schedule starts at: 8:00 a.m. Monday through Friday
afternoon greeting schedule starts at: 12:01 p.m. Monday through Friday
evening greeting schedule starts at: 5:01 p.m. Monday through Thursday
weekend greeting schedule starts at: 5:01 p.m. Friday
! To program the example
Scheduling the greetings includes defining the Auto records and recording the greetings for
User ID 990.
For the morning greeting, define the Auto record as follows:
For the afternoon greeting, define the Auto record as follows:
Enabled Yes
Change On (date) 08/15/2006
Change At (time) 08:00 (8:00 a.m.)
Every Month(s) 0
Every Day(s) 1
Every Hour(s) 0
Every Minute(s) 0
Restricted To (MTWTFSS) YYYYYNN
Extension (leave blank)
Rings (leave blank)
Do Not Disturb On
Call Screening Off
Greeting 2