Dialogic Boards
Voice Board Software
Strata CIX ACD Installation 06/2012
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Voice Board Software
Depending on the ACD’s hardware configuration, you may need one or all of the following
procedures to fully configure all of the voice boards that you have installed. To set up and configure
the software for the voice boards, you must run the Dialogic Configuration Manager (DCM).
Procedures for the following voice boards are available in this section:
•
D/4PCI, D/120JCT-LS
Note
It is recommended that the voice boards start at the D0000 memory address.
Voice Boards (D/4PCI, D4PCIUF, D/120JCT-LS)
Windows 2000 and the Intel Dialogic Software automatically detect Dialogic’s PCI boards.
1. From Windows, click Start > Programs > Intel Dialogic
System Software > Dialogic Configuration Manager -
DCM. The DCM Main screen displays (sample shown
right).
2. Right-click on the installed board and select
Properties. The Properties screen for the board
displays.
3. To change the firmware setting, select the Misc Tab
and highlight FirmwareFile.
4. From the drop-down menu in the
Value
field, select
d41JCSP.fwl for the D/41JCT-LS board, dfu.fwl for the
D4PCIUF, and d120csp.fwl for the D/120JCT-LS
board.
5. Click Apply.
6. Repeat this process for other voice boards that you
have installed.
7. Double-click the Bus-0 designation. The TDM Bus Configuration screen displays.
8. Highlight TDM Bus Type (User Defined) and select SCbus from the drop-down menu under
the
Value
field.
9. Click Apply. The DCM screen displays.
10. Exit out of the DCM and reboot the system.
