Ha rd wa re
If you ca nnot find a s oftwa re proble m, you s hould
the n che ck the s e tup a nd configura tion of your
ha rdwa re . Firs t run through the ite ms in the
pre limina ry che cklis t a s de s cribe d pre vious ly
the n, if you s till ca nnot corre ct the proble m, try to
ide ntify the s ource - the ne xt s e ction provide s
che cklis ts for individua l compone nts a nd
pe riphe ra ls .
Be fore us ing a pe riphe ra l de vice or a pplica tion s oftwa re tha t is not a n
a uthorize d TOS HIBA pa rt or product, ma ke s ure the de vice or s oftwa re ca n
be us e d with your compute r. Us e of incompa tible de vice s ma y ca us e injury
or ma y da ma ge your compute r.
If s o m e t h in g g o e s w r o n g
Yo u r c o m p u t e r d o e s n o t r e s p o n d t o t h e k e y b o a r d c o m m a n d s
If a n e rror occurs a nd the compute r doe s not re s pond to your ke yboa rd
comma nds , follow the s te ps be low:
P re s s the powe r button a nd hold it down for five s e conds . Once the
compute r ha s turne d its e lf off, wa it be twe e n te n a nd fifte e n s e conds be fore
turning the powe r on a ga in by pre s s ing the powe r button.
Yo u r p r o g r a m s t o p s r e s p o n d in g
If you a re working with a progra m tha t s udde nly fre e ze s a ll ope ra tions ,
cha nce s a re the progra m ha s s toppe d re s ponding. You ca n e xit the fa ile d
progra m without s hutting down the ope ra ting s ys te m or clos ing othe r
progra ms .
To clos e a progra m tha t ha s s toppe d re s ponding:
1.
P re s s CTRL, ALT, a nd DEL s imulta ne ous ly (once ), the n click Ta s k
Ma n a g e r. The Windows Ta s k Ma na ge r window a ppe a rs .
2.
S e le ct the progra m you wa nt to clos e , the n click En d Ta s k. Clos ing
the fa ile d progra m s hould a llow you to continue working. If it doe s not,
continue with the ne xt s te p.
3.
Clos e the re ma ining progra ms one by one by s e le cting the progra m
na me , the n En d Ta s k. Clos ing a ll progra ms s hould a llow you to
continue working. If it doe s not, powe r off your compute r a nd the n
re s ta rt it.
T h e c o m p u t e r w ill n o t s t a r t
Ma ke s ure you a tta che d the AC a da ptor a nd powe r cord/ca ble prope rly.
If you a re us ing the AC a da ptor, che ck tha t the wa ll outle t is working by
plugging in a nothe r de vice , s uch a s a la mp.
Ve rify tha t the compute r is on by looking a t the P o we r indica tor.
Us e r's Ma nua l
6-3
