Toshiba Satellite M40-A User Manual Download Page 1

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User's Manual

Satellite U40-A/U40t-A/M40-A/
M40t-A
Satellite U50-A/U50t-A/U50D-A/
U50Dt-A/M50-A/M50t-A/M50D-A/
M50Dt-A
series

Summary of Contents for Satellite M40-A

Page 1: ...User s Manual Satellite U40 A U40t A M40 A M40t A Satellite U50 A U50t A U50D A U50Dt A M50 A M50t A M50D A M50Dt A series ...

Page 2: ... Conventions 2 1 Using your computer for the first time 2 2 Turning off the power 2 8 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 4 Underside 3 4 Front with the display open 3 5 Internal Hardware Components 3 8 Power Condition Descriptions 3 14 Chapter 4 Operating Basics Using the Touch Screen 4 1 Using the Touch Pad 4 2 The Keyboard 4 3 3D Playba...

Page 3: ...HIBA Media Player by sMedio TrueLink 5 13 TOSHIBA PC Health Monitor 5 14 System Recovery 5 16 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 14 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 3 Legal Footnotes 7 13 Glossary 7 16 Index User s Manual iii ...

Page 4: ...onversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructi...

Page 5: ... product names and service names in this manual may be trademarks or registered trademarks of their respective companies Regulatory Information FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection...

Page 6: ...y not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU Declaration of Conformity This product is...

Page 7: ...than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are...

Page 8: ...ation is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005...

Page 9: ...t stick depending on the country and region where you purchased REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according ...

Page 10: ...IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...

Page 11: ...t be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARR...

Page 12: ...met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software mu...

Page 13: ...energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommen...

Page 14: ...ce such as an electric blanket or heater Never cover or block the air vents including those located at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor dam...

Page 15: ...r can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as thi...

Page 16: ...omputer failure or loss of data Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding e...

Page 17: ... do not follow instructions A caution informs you that improper use of equipment or failure to follow instructions may cause data loss equipment damage or may result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 14 ...

Page 18: ...tor and power cord 2 pin plug or 3 pin plug Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures HDD or Hard disk drive Some models are equipped with a Solid State Drive SSD instead ...

Page 19: ...dows logo key on your keyboard to go to Start screen For detailed information please refer to the Windows Help and Support Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following ...

Page 20: ...OSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source th...

Page 21: ...urniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power co...

Page 22: ...ith one hand so that the main body of the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 2 4 Opening the display panel 1 1 Display panel Product appearance depends on the model you purchased Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut co...

Page 23: ... then indicate the status Please refer to the Power Condition Descriptions section for more information After you turn on the power for the first time do not turn it off until you have set up the operating system Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press the computer s power button Figure 2 5 Turning on the power 1 1 Power button Product appearance depends on ...

Page 24: ...re Charms Use the Windows Charms to start apps find documents set up system components and perform most other computing tasks By pointing the mouse pointer to the upper or lower right corner of your screen you will find a list of charms Search Share Start Devices and Settings Search This Charm allows you to locate items apps photos music documents on your computer Share This Charm allows you to sh...

Page 25: ...default sign in option Turning off the power The power can be turned off in one of the following modes either Shut Down Mode Sleep Mode or Hibernation Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to the Hard Disk Drive o...

Page 26: ... you left off When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always completely shut down the computer This includes turning off any wireless communication functionalities and cancelling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in t...

Page 27: ...uter receives no input or hardware access for the time period set by the System Sleep Mode feature Allows the use of the panel power off feature Executing Sleep Mode You can enter Sleep Mode in one of three ways In the Settings charm click Power and then select Sleep Close the display panel Please note that this feature must be enabled within the Power Options Press the power button Please note th...

Page 28: ...ature provides the following benefits Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature Allow...

Page 29: ... Hibernation Mode settings for When I press the power button and When I close the lid 3 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the Hard Disk Drive After you turn off the computer and the content of memory has been saved to the Hard Disk Drive turn off the power...

Page 30: ...lowing figure shows the front of the computer with the display panel in the closed position Figure 3 1 Front of the computer with display panel closed 1 2 3 1 DC IN Battery indicator 3 Wireless communication indicator 2 Power indicator Product appearance depends on the model you purchased DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the battery s charge ...

Page 31: ...4 Memory media slot Product appearance depends on the model you purchased DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Please note that you should only use the model of AC adaptor supplied with the computer at the time of purchase using the wrong AC adaptor can cause damage to the computer Universal Serial Bus USB 2 0 port One...

Page 32: ...to the Memory media section for more information Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Right side The following figure shows the right side of the computer Figure 3 3 The right side of the computer 1 2 4 3 1 Universal Serial ...

Page 33: ...are equipped with a Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction Back The following figure shows the back of the computer Figure 3 4 The back of the computer Product appearance depends on the model you purchased Underside The following figures show ...

Page 34: ... overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Front with the display open This section shows the computer with the displ...

Page 35: ... antennas not shown 7 Display hinges 2 Microphone 8 Keyboard 3 Web Camera LED 9 Power button 4 Web Camera 10 Touch Pad 5 Microphone 11 Touch Pad control button 6 Display screen 12 Touch Pad control button Provided with some models Product appearance depends on the model you purchased Wireless communication antennas Some computers in this series are equipped with the Wireless LAN Bluetooth antennas...

Page 36: ... lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Display screen 35 6cm 14 or 39 6cm 15 6 LCD screen configured with the following resolutions depending on the models you purchased HD 1366 horizontal x 768 vertical pixels FHD 1920 horizontal x 1080 vertical pixels Please be aware that when the computer is operati...

Page 37: ...r to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using Internal Hardware Components This section describes the internal hardware components of your computer The actual specifications may vary depending on the model you purchased Battery pack This computer includes a battery pack inside Howeve...

Page 38: ... Desktop Assist Support Recovery PC Health Monitor and then click PC Information Please note that part of the hard disk s overall capacity is reserved as administration space In this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated SSD is a large capacity storage media which uses Solid State Memory in place of a magnetic disk of the hard disk Under certain unus...

Page 39: ...also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time Therefore software written for a given video mode will run on any computer that supports that mode Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU please refer to the Legal Footnotes se...

Page 40: ...t NVIDIA Control Panel Help On Optimus models two kinds of Display Drivers are installed Intel HD Graphics Driver and NVIDIA Graphics Driver XXX XX Do not uninstall the display driver from Uninstall Program in the Control Panel If you have to uninstall the display driver please follow the steps below 1 Uninstall NVIDIA Graphics Driver XXX XX 2 Then uninstall Intel HD Graphics Driver Intel Display ...

Page 41: ...Bright feature can be enabled in the AMD VISION Engine Control Center Catalyst Control Center You can access the center in the following way Right click on the desktop and click AMD VISION Engine Control Center Catalyst Control Center In this control panel 1 Select PowerPlay under Power 2 Select Enable PowerPlay check box and then select the Enable Vari Bright check box If you want to improve the ...

Page 42: ...lable when the computer has been switched from Sleep Mode to Hibernation Mode The Windows cannot be restored normally if the battery is exhausted when the computer is moving from Sleep Mode to Hibernation Mode The partition allocation on the Solid State Drive for the Intel Rapid Start Technology cannot be deleted even if Intel Rapid Start Technology is disabled Intel Rapid Start Technology can be ...

Page 43: ...e make sure that Intel Smart Connect Technology is disabled prior to using other wakeup functions Please note that the computer case temperature may rise when Intel Smart Connect Technology is enabled Power Condition Descriptions Power conditions The computer s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected and...

Page 44: ...r to recharge the battery Amber Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge will stop and the DC IN Battery indicator will go out When the battery pack s temperatu...

Page 45: ...icates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light User s Manual 3 16 ...

Page 46: ...ill show information to help you learn more about an item or will open a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This will show different levels of information or visually zooms in or out Rotate Put two or more fingers on an item and then turn your han...

Page 47: ... or damage the surface Do not use a protecting sheet for the touch screen as it may decrease its sensitivity to gestures Using the Touch Pad The Touch Pad located in the palm rest may support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the ...

Page 48: ...untry region your computer is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicator The following figure shows the position of the C...

Page 49: ... Desktop Desktop Assist Tools Utilities System Settings Keyboard Special function mode allows you to use special functions without pressing the FN key Special function mode Standard F1 F12 mode Function F1 FN F1 Launches the help file supplied with the software F2 FN F2 Decreases the computer s display panel brightness in individual steps F3 FN F3 Increases the computer s display panel brightness ...

Page 50: ...functions will show the toast notification at the edges of the screen Those toast notifications are disabled at factory default You can enable them in the TOSHIBA Function Key application To access it click Desktop Desktop Assist Tools Utilities Function Key Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start s...

Page 51: ...D playback function Important Safety Information for 3D Function Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images Please refrain from viewing 3D video images if you experience convulsions photosensitivity reaction or heart disease Due to the possibility of impact on vision development viewers of 3D video images should be aged 6 o...

Page 52: ...ry is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local ordinances or regulations Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack...

Page 53: ...95 F The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions The battery has not been used for a long time The battery has completely discharged and been...

Page 54: ... a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard Disk Drive power off period How often and for how long you use the Hard Disk Drive and external disk drives for example optical disc How much charge the battery contained to begin with How you use optional devices such as a USB device to which the battery supplies power W...

Page 55: ...onnect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator should glow amber to indicate that the battery pack is being charged however in the event that DC IN Battery indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord 5 Charge the battery pack ...

Page 56: ...the steps as detailed below Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system may hang up Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur Do not connect any power supplying device to the LAN cable t...

Page 57: ...ossible to guarantee that all memory media will operate properly The slot does not support Magic Gate functions Figure 4 4 Examples of memory media Secure Digital SD Card microSD card adaptor and microSD card MultiMediaCard MMC Points to note about the memory media card SD SDHC SDXC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy...

Page 58: ...including the protected area you will need to obtain an appropriate application that applies the copy protection system Media care Observe the following precautions when handling the card Do not twist or bend cards Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After...

Page 59: ... 2 Insert the memory media into the memory media slot on the left side of the computer 3 Press the memory media gently to ensure a firm connection is made The memory media will be partially out of the slot Figure 4 5 Inserting memory media 2 1 1 Memory media slot 2 Memory media Make sure the memory media is oriented properly before you insert it If you insert the media in wrong direction you may n...

Page 60: ...n the memory media could be lost Do not remove only the miniSD microSD Card while leaving the adaptor in the memory media slot HDMI Device Your computer comes with a built in display but you can also connect other external displays via the HDMI Out port To connect an HDMI compatible display device follow the steps as detailed below As the port operation of all HDMI display devices have not been co...

Page 61: ...eps 1 Click Desktop Desktop Assist Control Panel Hardware and Sound Sound 2 In the Playback tab select the playback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device 4 Click the Set Default button 5 Click OK to close the Sound dia...

Page 62: ...aptor is a device that connects to the external display via HDMI port and can receive Wi Fi signals from your computer Type Intel WiDi from the Start screen and click Intel R WiDi Intel WiDi application will launch and you are ready to start the connection To learn more details on how to complete the connection please refer to the application help Some copy protected media contents may not play on...

Page 63: ...r headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level Follow the steps below to change the microphone recording level 1 Right click on the speaker icon on the Taskbar and select Recording devices from the sub menu 2 Select Microphone and click Properties 3 On the Levels tab move the M...

Page 64: ...s content To access the utility Click Desktop Desktop Assist Media Entertainment DTS Studio Sound U S patents apply to this product See http patents dts com Manufactured under license from DTS Licensing Limited DTS Sound DTS Sound utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep rich bass and...

Page 65: ...power management click the Power Management button When audio power management is enabled the circle button at the upper left of the Power Management is blue and convex When audio power management is disabled the button is black and concave Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction Default Format You ...

Page 66: ...you may refer to each utility s online manual help files or README TXT file if applicable All the utilities described here can be accessed from Desktop Desktop Assist Furthermore some utilities can also be launched from Start screen and desktop shortcut TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools and TOSHIBA utilities and appli...

Page 67: ...it the active windows to within those zones To access this utility click Desktop Desktop Assist Tools Utilities Display Utility For details on Desktop Text Size utility and Split Screen utility see the help file TOSHIBA Password Utility This utility allows you to set a password in order to restrict access to the computer To access this utility click Desktop Desktop Assist Tools Utilities Password ...

Page 68: ...nd is lower To access this utility click Desktop Desktop Assist Tools Utilities eco Utility For details on TOSHIBA eco utility see the help file TOSHIBA Media Player by sMedio TrueLink This software is a multimedia player which can be used to play back video music and photo TOSHIBA Media Player can play back contents on a local library home network SkyDrive To access it click the Media Player icon...

Page 69: ...ognizes the system and individual component serial numbers and will track specific activities related to their usage To access this utility click Desktop Desktop Assist Support Recovery PC Health Monitor For details on TOSHIBA PC Health Monitor see the help file TOSHIBA Resolution Plug in for Windows Media Player The plug in lets you upconverts wmv and mp4 videos on Windows Media Player For more i...

Page 70: ...r off 1 This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time with power being restored when the hard disk drive is next accessed This can be specified in the Power Options System automatic Sleep Hibernation Mode 1 This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware ac...

Page 71: ...from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the Hard Disk Drive so that when you next turn the power on again you can cont...

Page 72: ...matically shuts down to prevent any damage In this instance all unsaved data in memory will be lost TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security User and Supervisor Passwords set by the TOSHIBA Password Utility function are different from the Windows password User Password To start the utility click the following items Desktop Desktop Assist Tools ...

Page 73: ...u to enter a password You can use BIOS Setup to set change or delete the HDD Password or HDD Master Password To start BIOS Setup 1 In the Settings charm click Power and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load To end the BIOS Setup press F10 and then press ENTER to accept the changes The computer...

Page 74: ...tting Started section The following message will appear in the screen Enter Password At this point the function keys do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row or if you don t enter the password within 1 minute the computer shuts off In this case some features that can power on the comput...

Page 75: ...on keyboard function or to configure the function keys USB Allows you to set conditions for USB SATA Allows you to set conditions for SATA LAN Allows you to set conditions for LAN The settings or options explained here may vary depending on the model you purchased After you changed the settings a dialog box may appear to prompt you that the changes will take effect after the computer is restarted ...

Page 76: ...mmended that you connect the AC adaptor to the computer while using Sleep and Charge function External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for safety reasons W...

Page 77: ...ble features when the battery level reaches Specifies the lower limit of remaining battery life by moving the slider bar If the remaining battery life falls below the setting the Sleep and Charge function will be stopped This setting is only available when the Function under Battery Mode is enabled System ON CDP Charge This function enable disable CDP Charging Downstream Port to use rapid USB char...

Page 78: ...le TOSHIBA Media Player is running Power saving features may interfere with smooth playback When TOSHIBA Media Player is used with a battery power set the Power Options to Balance The screen saver is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos The computer will not enter Sleep Hibernation and shut down mode automatically while TOSHIBA Media Player is running...

Page 79: ...ck Photos in the upper left corner of the screen 3 Select a folder icon or date icon for playback 4 Click a photo file to playback Opening TOSHIBA Media Player by sMedio TrueLink Manual The features and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual Use the following procedure to open TOSHIBA Media Player Manual Click the Tutorials icon on the Start Page of ...

Page 80: ...installing the software via Uninstall a program in the Control Panel Doing so will automatically delete all collected information from the HDD SSD The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply Starting the TOSHIBA PC Health Monitor The TOSHIBA PC H...

Page 81: ...res Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including those intended to enhance Hard Disk Drive access speed They may cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or...

Page 82: ...y received it To perform this restoration follow the steps below When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost Please make sure that the Boot Speed is set to Normal To access it click Desktop Desktop Assist Tool Utilities System Settings Boot Options Please make sure to use the default Boot Mode option in the BIOS setup utility before r...

Page 83: ...ard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition This partition stores files which can be used to restore pre installed software in the event of a problem If you subsequently set up your Hard Disk Drive again do not change delete or add partitions in a manner other than specified in the manual otherwise you may find that space for the require...

Page 84: ... operating system 1 Click the Settings charm and click Change PC settings 2 Click General under PC settings 3 Scroll down to Remove everything and reinstall Windows and click Get started 4 Follow the on screen instructions to finish the recovery User s Manual 5 19 ...

Page 85: ... in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this che...

Page 86: ...random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down...

Page 87: ...ing the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then cl...

Page 88: ...n the Settings charm click Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas Power Keyboard Internal d...

Page 89: ...the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the b...

Page 90: ...n select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load 3 Set the date in the System Date field 4 Set the time in the System Time field 5 Press F10 a confirmation message will be displayed 6 Press the ENTER key the BIOS setup application will end and the computer will restart Keyboard Keyboard problems can be caus...

Page 91: ...re closing it Hard Disk Drive Problem Procedure Computer does not boot from Hard Disk Drive Check to see whether there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority Options setting within the TOSHIBA System Settings Slow performance The files on the Hard Disk Drive may be fragmented in this instance you should ...

Page 92: ...ng device If you are using a USB mouse you should also refer to both the USB mouse section and the documentation supplied with your mouse Touch Pad Problem Procedure The Touch Pad does not work Check the Device Select settings Click Desktop Desktop Assist Control Panel Hardware and Sound Mouse On screen pointer does not respond to pointing device operation In this instance the system might be busy...

Page 93: ...d Sound Mouse If you are still unable to resolve the problem contact TOSHIBA Support USB mouse Problem Procedure On screen pointer does not respond to mouse operation In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure it is firmly attached Double clicking doe...

Page 94: ...ation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support USB device In addition to the information in this section please also refer to the documentation supplied with your USB device Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port in order to ensu...

Page 95: ...methods Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge function is enabled the computer s battery will discharge during ...

Page 96: ... volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the c...

Page 97: ...the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external mon...

Page 98: ...nal Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having problems operating the comp...

Page 99: ...support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related visit TOSHIBA technical support website http www toshiba co jp worldwide User s Manual 6 15 ...

Page 100: ...cluding parts that extend beyond the main body Satellite U50 A U50t A U50D A U50Dt A M50 A M50t A M50D A M50Dt A Approximately 377 5 w x 249 5 d x 21 3 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 nonc...

Page 101: ...ifications Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Certification agencies China CQC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two condu...

Page 102: ...h other LAN systems Direct Sequence Spread Spectrum DSSS Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The IEEE 802 11 Standard on Wireless LANs Revision a b g n or b g n as defined and approved by the Institute of Electrical and Electronics Engineers Bluetooth Modules are designed to be interoperable with any product with Bluetooth wireless technology that i...

Page 103: ...Wireless products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless products are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature...

Page 104: ...etwork will have to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Security TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system e...

Page 105: ... the bands 5 25 to 5 35GHz and 5 65 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless persona...

Page 106: ... use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This su...

Page 107: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 108: ...ussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LANEL The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met US...

Page 109: ...m legal communications or ISM radio wave radiated devices Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Important notice The frequency bandwidth of this equip...

Page 110: ... 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 1 The interference range of this equipment is less than 10m 4 This equi...

Page 111: ...ooth The Name of the radio equipment RTL8723BE DSP Research Inc Approval Number D125042201 Atheros QCWB335 Wireless Network Adapter b g n b g and Bluetooth The Name of the radio equipment WB335 DSP Research Inc Approval Number D120156003 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireles...

Page 112: ... video applications use of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C...

Page 113: ... the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even th...

Page 114: ...is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in batt...

Page 115: ...CPU Central Processing Unit DC Direct Current DDR Double Data Rate DIMM Dual Inline Memory Module DVD Digital Versatile Disc DVD R Digital Versatile Disc recordable DVD RAM Digital Versatile Disc random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc read Only Memory DVD RW Digital Versatile Disc rewritable DVD R DL Digital Versatile Disc Recordab...

Page 116: ...on Reader PC Personal Computer PCI Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International Association RAM Random Access Memory RGB Red Green and Blue RFI Radio Frequency Interference ROM Read Only Memory RTC Real Time Clock S P DIF Sony philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDXC Secure Digital Extended Capacity SDRAM Sync...

Page 117: ...www World Wide Web User s Manual 7 18 ...

Page 118: ...DC IN indicator 3 1 DC IN Battery indicator 3 15 Display automatic power off 5 5 hinges 3 7 opening 2 5 screen 3 7 Display controller 3 10 Documentation list 2 1 Dual Pointing Device Touch Pad 6 8 E Equipment checklist 2 1 External monitor problems 6 13 H Hard disk drive automatic power off 5 5 HDMI out port 3 4 K Keyboard function keys 4 4 Function keys F1 F12 4 4 problems 6 6 Windows special key...

Page 119: ...power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 12 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 7 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 14 Touch Pad 6 8 USB device 6 10 USB mouse 6 9 R Recovery hard disk drive 5 18 Recovery Media 5 17 Restartin...

Page 120: ...problems 6 10 V Video mode 4 20 Video RAM 3 10 W Web Camera 3 7 Wireless communication 7 4 User s Manual Index 3 ...

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