2 Troubleshooting Procedures
2.6 HDD Troubleshooting
2.6 HDD
Troubleshooting
This section describes how to determine if the HDD is functioning properly. Perform the
steps below starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1: Message Check
Procedure 2: Partition Check
Procedure 3: Format Check
Procedure 4: Diagnostic Test Program Execution Check
Procedure 5: Connector Check and Replacement Check
CAUTION
: The contents of the hard disk will be erased when you execute the HDD
troubleshooting procedures. Transfer the contents of the hard disk to floppy
disks or other storage media.
Procedure 1
Message Check
When the computer’s HDD does not function properly, some of the following error messages
may appear on the display. Start with Check 1 below and perform the other checks as
instructed.
Check 1 If any of the following messages appear, go to Procedure 5. If the following
messages do not appear, perform Check 2.
HDC ERROR (After 5 seconds this message will disappear.)
or
IDE #0 ERROR (After 5 seconds this message will disappear.)
or
IDE #1 ERROR (After 5 seconds this message will disappear.)
Check 2 If either of the following messages appears, go to Procedure 2. If the following
messages do not appear, perform Check 3.
Insert system disk in drive
Press any key when ready .....
or
Non-System disk or disk error
Replace and press any key
Check 3 Make sure the Hard Disk option is set to not used. If it is set to not used, choose
another setting and restart the computer. If the problem still exists, go to
Procedure 2.
2-34
Satellite M30-35 Maintenance Manual (960-455)
Summary of Contents for Satellite M35 Series
Page 10: ...x Satellite M30 35 Maintenance Manual 960 455 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii Satellite M30 35 Maintenance Manual 960 455 ...
Page 47: ...Chapter 2 Troubleshooting Procedures ...
Page 48: ...2 Troubleshooting Procedures 2 ii Satellite M30 35 Maintenance Manual 960 455 ...
Page 52: ...2 Troubleshooting Procedures 2 vi Satellite M30 35 Maintenance Manual 960 455 ...
Page 110: ...Chapter 3 Tests and Diagnostics ...
Page 111: ...3 Tests and Diagnostics 3 ii Satellite M30 35 Maintenance Manual 960 455 ...
Page 172: ...Chapter 4 Replacement Procedures ...
Page 173: ...4 Replacement Procedures 4 ii Satellite M30 35 Maintenance Manual 960 455 ...
Page 277: ...Appendices ...
Page 278: ...Appendices App ii ...
Page 284: ...Appendices App viii ...
Page 290: ...Appendices Appendix A Handling the LCD Module A 6 Satellite M30 35 Maintenance Manual 960 455 ...
Page 318: ...Appendices Appendix C Pin Assignment C 20 Satellite M30 35 Maintenance Manual 960 455 ...
Page 328: ...Appendices Appendix E Key Layout E 2 Satellite M30 35 Maintenance Manual 960 455 ...
Page 330: ...Appendices Appendix F Wiring Diagrams F 2 Satellite M30 35 Maintenance Manual 960 455 ...
Page 332: ...Appendices Appendix G BIOS Rewrite Procedures G 2 Satellite M30 35 Maintenance Manual 960 455 ...
Page 334: ...Appendices Appendix I Reliability I 2 Satellite M30 35 Maintenance Manual 960 455 ...