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Toshiba Utilities
Fingerprint Authentication Utility
5.375 x 8.375 ver 2.3
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Clean the sensor with a lint-free cloth. Do not use
detergent to clean the sensor.
Follow the tips below to improve the fingerprint recognition
success rate.
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Enroll two or more fingers.
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Enroll additional fingers if recognition failure occurs
often using enrolled fingers.
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Ensure that you use only the registered or enrolled
fingerprints for identification. All fingerprints are
different and unique.
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Review the sliding position illustrated in the following
image.
Sample aligning the finger on the sensor
Fingerprint reader limitations
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The fingerprint reader compares and analyzes the unique
characteristics in a fingerprint. However, there may be
instances where certain users are unable to register their
fingerprints if there fingerprints do not have enough
unique characteristics.
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The fingerprint utility displays a warning message when
recognition is abnormal or recognition is not successful
within a fixed duration.
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The recognition success rate may differ from user to user.
The following finger conditions can lower the success
rate:
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Injured