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Toshiba Satellite L955, User Manual

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Toshiba Satellite L955 User Manual Download Page 141

display 5-10
general 5-8
keyboard 5-12
LAN 5-13
SATA 5-13
USB 5-12
window 5-8

 

K

Keyboard

Function keys F1...F12 4-2
problems 6-7
Windows special keys 4-3

 

L

LAN

cable types 4-22
connecting 4-22
problems 6-15

 

M

Memory

installing 4-30
removing 4-33

 

memory media card

inserting 4-37
removing 4-37

 

Memory media slot 4-34

Moving the computer 4-44

MultiMediaCard

removing 4-37

 

P

Password

power on 5-4
Starting the computer by
password 5-7
Supervisor 5-7
user 5-5

 

Pointing Device

Touch Pad 3-9

 

Power

conditions 3-12
Hibernation Mode 2-10
panel on/off 5-4
Shut Down mode 2-7
Sleep Mode 2-8
turning off 2-7
turning on 2-6

 

Problems

AC power 6-5
Analyzing the problem 6-2
Battery 6-5
Bluetooth 6-16
External monitor 6-14
Hardware and system
checklist 6-4
HDD 6-8
Internal display panel 6-7
Keyboard 6-7
LAN 6-15
Memory Media Card 6-9
Optical Disc Drive 6-8
Overheating power
down 6-4
Pointing device 6-9
Power 6-4
Real Time Clock 6-7
Sound system 6-13
TOSHIBA support 6-16
Touch Pad 6-10
USB device 6-11
USB mouse 6-11

User's Manual

Index-2

Summary of Contents for Satellite L955

Page 1: ...User s Manual L950 L950D L955 L955D ...

Page 2: ...2 Messages 1 24 Chapter 2 Getting Started Equipment checklist 2 1 Conventions 2 1 Using your product for the first time 2 2 Turning off the power 2 7 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 5 Underside 3 6 Front with the display open 3 7 Internal Hardware Components 3 10 Monitoring of power condition 3 12 Specifications 3 14 Chapter 4 Operatin...

Page 3: ... Chapter 5 Utilities and Advanced Usage Utilities and Applications 5 1 Special features 5 3 TOSHIBA Password utility 5 5 TOSHIBA System Settings 5 7 TOSHIBA Media Player by sMedio TrueLink 5 13 TOSHIBA PC Health Monitor 5 15 System Recovery 5 16 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 16 Index User s Manual iii ...

Page 4: ...User s Manual iv ...

Page 5: ...conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instruct...

Page 6: ...es and other countries Realtek is a registered trademark of Realtek Semiconductor Corporation Other trademarks and registered trademarks not listed above may be used in this manual Regulatory Information FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rule...

Page 7: ...rence received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 EU Declaration of Conformity This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Ger...

Page 8: ...than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are...

Page 9: ...s exgences du Règlement sur le matériel brouileur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black ...

Page 10: ...t stick depending on the country and region where you purchased REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according ...

Page 11: ...IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...

Page 12: ...t be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARR...

Page 13: ...met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software mu...

Page 14: ...energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommen...

Page 15: ...erly Optical disc drive safety instructions Be sure to check the precautions at the end of this section The drive model employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures o...

Page 16: ...ons should be observed to further reduce the risk of personal injury or damage to the computer Be certain to read the general precautions below and to note the cautions included in the text of the manual Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connect...

Page 17: ...d the Instruction Manual for Safety and Comfort It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use It also includes information on work space design posture and lighting that can help reduce physical stress Heat injury Avoid prolonged physical contact with the computer If the computer is used for long periods its surfa...

Page 18: ...ivision Multiplexing OFDM radio technology and is compliant to The IEEE 802 11 Standard on Wireless LANs Revision a b g n or b g n as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth wireless technology Interoperabi...

Page 19: ...c energy emitted by wireless devices like for example mobile phones Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless products is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scient...

Page 20: ...ization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Russian Federation Only for indoor applications Restrictions for Use ...

Page 21: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 22: ...the detailed information Caution Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits Nevertheless the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized In the usual operating configuration the distance between the antenna and the user should...

Page 23: ...ion 1 Important notice The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory production lines Other Radio Stations 1 Before using this equipment ensure that it does no...

Page 24: ...sible to avoid the band of mobile object identification systems 4 About the JEITA 5GHz Wireless LAN supports W52 W53 W56 Channel Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law of Japan Realtek RTL818...

Page 25: ...he embedded wireless module into other device Radio approvals for wireless devices Approved Countries Regions for Wireless Devices This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment in the countries regions which are not listed in the table below As of Aug 2012 Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia F...

Page 26: ...f computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the TOSHIBA website at www pcsupport toshiba com for details CPU performance may also vary from specifications due to design configuration Under so...

Page 27: ... bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system will still be approximately 3 GB only Computers configur...

Page 28: ...unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memor...

Page 29: ...ury if you do not follow instructions Pay attention A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 25 ...

Page 30: ...IBA Portable Personal Computer Battery pack Is preinstalled in some computers AC adaptor and power cord 2 pin plug or 3 pin plug Documentation L950 L950D L955 L955D Quickstart Instruction Manual for Safety and Comfort Warranty Information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight ...

Page 31: ... the Start screen to access the desktop Desktop Assist The Desktop Assist is located in the taskbar of the Desktop Start screen You can go to the Start screen by clicking the Start charm You can also use the Windows logo key on your keyboard to go to Start screen For detailed information please refer to the Windows Help and Support Using your product for the first time Be sure to read the enclosed...

Page 32: ...aptor converts AC power to DC power and reduces the voltage supplied to this computer Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability fo...

Page 33: ...rniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cor...

Page 34: ... the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 2 4 Opening the display panel 1 1 Display panel Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer Be careful not to open the display panel too far as this could put ...

Page 35: ...tion for more information After you turn on the power for the first time do not turn it off until you have set up the operating system Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press and hold the computer s power button for two or three seconds Figure 2 6 Turning on the power 1 1 Power button Initial setup The Windows 8 Startup Screen will be the first screen displa...

Page 36: ...to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to the Hard Disk Drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the disc If you turn off the power while a disk disc is being accessed you may lose data or damage the disk Never turn off the power while an application is running Doing so coul...

Page 37: ...wn the computer This includes turning off any wireless communication functionalities and cancelling settings that reactivate the computer automatically such as a timer recording function Failure to completely shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems po...

Page 38: ... computer receives no input or hardware access for the time period set by the System Sleep Mode feature Allows the use of the panel power off feature Executing Sleep Mode You can enter Sleep Mode in one of three ways In the Settings charm click Power and then select Sleep Close the display panel Please note that this feature must be enabled within the Power Options Press the power button Please no...

Page 39: ...vices Data will be lost Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits Saves data to the Hard Disk Drive when the computer automatically shuts down because of a low battery condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or h...

Page 40: ...able the desired Hibernation Mode settings for When I press the power button and When I close the lid 3 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the Hard Disk Drive After you turn off the computer and the content of memory has been saved to the Hard Disk Drive tu...

Page 41: ...gure shows the computer s front with its display panel in the closed position Figure 3 1 Front of the computer with display panel closed 1 2 3 4 1 DC IN Battery indicator 3 Wireless communication indicator 2 Power indicator 4 Memory media slot Product appearance depends on the model you purchased DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the battery s...

Page 42: ...ireless WAN module Memory media slot This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card and MultiMediaCard Refer to the Memory media section for more information Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Le...

Page 43: ...ase note that it is not possible to confirm the operation of all functions of all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibl...

Page 44: ...o microphone input The integrated sound system provides support for the computer s internal speakers and microphone as well as allowing an external microphone and headphones to be connected via the appropriate jacks Universal Serial Bus USB 2 0 or 3 0 port Two Universal Serial Bus ports which comply to the USB 2 0 or 3 0 standard are provided on the right side of the computer The USB port type may...

Page 45: ... LAN jack It could cause damage or malfunction External RGB monitor port This port provides 15 pin analog RGB port Please refer to the External RGB monitor port pin assignment section for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer Cooling vents The cooling vents help the processor to avoid overheating Security loc...

Page 46: ...rance depends on the model you purchased Battery lock Slide the battery lock to release the battery pack ready for removal Battery release latch Slide and hold this latch into its Unlock position in order to release the battery pack for removal For more detailed information on removing the battery pack please refer to the Battery section Memory module slot The memory module slot allows for the ins...

Page 47: ...ing angle for you Figure 3 6 The front of the computer with the display panel open 1 7 9 5 2 3 4 2 7 8 9 10 11 12 13 6 1 Wireless communication antennas not shown 8 Power button 2 Microphone 9 Stereo speakers 3 Web Camera LED 10 Keyboard 4 Web Camera 11 Touch Pad 5 Display screen 12 Touch Pad control buttons 6 Battery pack 13 LCD Sensor switch not shown 7 Display hinges Provided with some models P...

Page 48: ...ecialized applications Some models are equipped with a Web Camera Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Display screen 39 6cm 15 6 LCD screen configured with the following resolution HD 1366 horizontal x 76...

Page 49: ... on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Touch Pad control buttons The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or...

Page 50: ...included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop Desktop Assist Support Recovery PC Diagnostic Tool Please note that part of the hard disk s overall capacity is reserved as administration space In this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated SSD is a large capacity storage media which uses Solid State Memory in pla...

Page 51: ...ry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time Therefore software written for a given video mode will run on any computer that supports that mode Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU please refer to the Legal Footnotes section Intel Display Power Saving Techn...

Page 52: ...lay only The Vari Bright feature can be enabled in the AMD VISION Engine Control Center Catalyst Control Center You can access the center in the following way Right click on the desktop and click AMD VISION Engine Control Center Catalyst Control Center In this control panel 1 Select PowerPlay under Power 2 Select Enable PowerPlay check box and then select the Enable Vari Bright check box If you wa...

Page 53: ...IN Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected The following indicator conditions should be noted Flashing amber The battery charge is low The AC adaptor must be connected in order to recharge the battery Indicates a problem with the power supply You should initially try plugging the AC adaptor into another power outlet if it sti...

Page 54: ...is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light Specifications This section summarizes the computer s technical specifications Physical Dimensions Size Approximately 380 w x 262 d x 25 h millimeters not including parts that extend beyond the main body The physical dimensi...

Page 55: ...Description I O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer User s Manual ...

Page 56: ...lgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug con...

Page 57: ...USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved User s Manual 3 17 ...

Page 58: ...th keyboards being available for numerous languages In use there are different types of keys specifically typewriter keys function keys soft keys and Windows special keys Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicators The following figure shows the position of the CAPS LOCK indicator and the NUM LOCK indicator which show t...

Page 59: ...e by selecting the Special function mode or Standard F1 F12 mode Please refer to the TOSHIBA System Settings section Function keys let you enable or disable certain features of the computer The functions can be performed by pressing the associated function keys Special function mode Standard F1 F12 mode Function F1 FN F1 Launches the help file supplied with the software F2 FN F2 Decreases the comp...

Page 60: ... the edges of the screen Those toast notifications are disabled at factory default you can enable them in the TOSHIBA Function Key application To access it click Desktop Desktop Assist Tools Utilities TOSHIBA Function Key Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start screen while the application key has t...

Page 61: ...ressing Method 2 DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL Format1 DVD R DL Blu ray Combo drive In addition to the above formats Blu ray Combo drive supports BD ROM and BD ROM DL Blu ray Writer drive In addition to the above formats Blu ray Writer drive supports BD R BD R DL BD RE and BD RE DL Blu ray Writer drive BDXL In addition to the above formats Blu ray Writer drive BDXL supports BD R TL BD...

Page 62: ...ou will need to turn the disc at an angle when you place it in the disc tray After seating the disc however make sure it lies flat Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no...

Page 63: ...ore pulling the disc tray fully open 2 The disc extends slightly over the sides of the disc tray so you can grasp it Gently lift out the disc 3 Push the center of the disc tray to close it Press gently until it locks into place How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open th...

Page 64: ...DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM BD R BD R DL BD RE or BD RE DL discs You can use the Blu ray Writer drive BDXL to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM BD R BD R DL BD RE BD RE DL BD R TL BD R QL or BD RE TL discs When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a l...

Page 65: ...loss of the recorded contents Before writing or rewriting Based on TOSHIBA s limited compatibility testing we suggest the following manufacturers of disc media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MED...

Page 66: ... Version 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media BD R Panasonic Corporation BD R DL Panasonic Corporation BD RE Panasonic Corporation BD RE DL Panasonic Corporation BD R TL TDK SHARP BD RE TL Panasonic Corporation Some types and formats of DVD R DL and DVD R DL discs may be unreadable Disc created in DVD R DL format4 Layer Jum...

Page 67: ...writing is completed If the media is of poor quality or is dirty or damaged writing or rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer TOSHIBA VIDEO PLAYER ...

Page 68: ...A VIDEO PLAYER does not have a parental control function In order to protect copyrights the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running Print Screen functions are disabled even when running other applications besides TOSHIBA VIDEO PLAYER and when TOSHIBA VIDEO PLAYER is minimized Please close the TOSHIBA VIDEO PLAYER to use the Print Screen function Carry out the...

Page 69: ...IBA VIDEO PLAYER to start TOSHIBA VIDEO PLAYER Operating TOSHIBA VIDEO PLAYER Notes on Using TOSHIBA VIDEO PLAYER Screen display and available features may vary amongst videos and scenes If the menu is opened in the Display Area using the Control window s Top Menu or Menu buttons touch pad and mouse menu operations may not be able to be used Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLAYER fe...

Page 70: ...on program recording errors In addition if pre scheduled recording starts during video playback it may cause video playback or television program recording errors Please view video during times when there is no recording prescheduled While playing a BD J title keyboard shortcut is ineffective Resume play function cannot be used with some discs on TOSHIBA Blu ray Disc Player The interactive functio...

Page 71: ... Area using the Control window s Top Menu or Menu buttons Touch Pad and mouse menu operations may not be able to be used Open TOSHIBA Blu ray Disc Player Manual TOSHIBA Blu ray Disc Player features and instructions are explained in details in TOSHIBA Blu ray Disc Player Manual Use the following procedure to open TOSHIBA Blu ray Disc Player Manual Press the F1 key when TOSHIBA Blu ray Disc Player i...

Page 72: ...ontent DVD or video file in 3D using real time 2Dto3D conversion Effect of 3D can be shown only on an external 3D devices connected via an HDMI output It cannot be shown on the internal display The 2Dto3D conversion function uses TOSHIBA s original algorithm to apply a 3D effect to your own 2D videos However note that this function does not provide the same video content as a video originally prov...

Page 73: ... Message Operate on Windows Operate on other applications Please make sure AC adapter is used when playing with the enabled 3D playback feature 3D playback occurs only in full screen size When you enable 3D playback the Video Display Window automatically enlarges to fullscreen size In order for 3D playback to work on external display TV you need a 3D enabled display TV that has an HDCP compliant H...

Page 74: ...t to the 2D content The Player is set by default in the 2D format By pressing the 2Dto3D conversion function button you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D The Player will not run the 2Dto3D conversion function automatically Please see the warnings in this section as regards potential copyright infringement and confirm you have any ...

Page 75: ...n from or stop viewing and check your equipment settings if you can see doubly substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images Still if you cannot see correctly please refrain from or stop viewing Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images Please position yourself directly in...

Page 76: ...function of such equipment possibly resulting in serious injury It may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Wireless LAN The Wireless LAN is co...

Page 77: ...sider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802 11 Standard for Wireless LANs Wi Fi Wire...

Page 78: ... devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Worldwide operation The Bluet...

Page 79: ...settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Gigabit Ethernet LAN 1000 megabits per second 1000BASE T be sure to connect with a CAT5e cable or higher You cannot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot ...

Page 80: ... source is a removable lithium ion battery pack also referred to in this manual as the main battery You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected Before you remove the battery pack save your data and shut down the computer or place the computer into Hibernatio...

Page 81: ...rvice representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local ordinances or regulations Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened Never install or r...

Page 82: ...ttery might scarcely charge at all during operation Battery charging notice The battery may not begin charging immediately under the following conditions The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F The battery is nearly ...

Page 83: ... time With repeated discharges and recharges the battery s capacity will gradually decrease In view of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time A battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery de...

Page 84: ...wer if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the DC IN Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the...

Page 85: ...r it could be lost In Hibernation Mode data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries Removing the battery pack To remove a discharged battery follow the step...

Page 86: ...ked position 3 Turn your computer over Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is available This section describes how to install and remove optional memory modules You should place a mat beneath the computer in order to prevent the computer s lid from becoming scratched or damaged when you are installing re...

Page 87: ...ory modules To discharge your body s static electricity simply touch any metal close to you with bare hands Use a point size 0 Phillips screwdriver to remove and fasten the screws the use of an incorrect screwdriver can damage the screw heads Installing a memory module To install a memory module follow the steps as detailed below 1 Click Power in the Settings charm and then click Shut down while h...

Page 88: ...r fingernail or a thin object under the cover and lift it off Figure 4 11 Removing the memory module cover 2 1 1 Memory module cover 2 Screw Product appearance depends on the model you purchased User s Manual 4 31 ...

Page 89: ... can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into the connector firmly if you find it difficult t...

Page 90: ...a memory module To remove the memory module follow the steps as detailed below 1 Click Power in the Settings charm and then click Shut down while holding down the SHIFT key ensure that the Power indicator is off 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Close the display panel 4 Turn the computer upside down and remove the battery pack 5 Loosen the screw se...

Page 91: ... Seat the memory module cover in place and secure it with the screw Take care to ensure that the memory module cover is firmly closed 10 Install the battery pack 11 Turn your computer over Peripheral devices Memory media The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices ...

Page 92: ...ogy adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC and SDXC memory cards SD SDHC and SDXC memory cards appear the same extern...

Page 93: ...o not expose cards to liquids or store in humid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you he...

Page 94: ...e sure memory media is oriented properly before you insert it If you insert the media in wrong direction you may not be able to remove it When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause da...

Page 95: ...screws can still be used 2 Turn the external monitor s power on When you turn on the power the computer will automatically recognize the monitor and determine whether it is a color or monochrome device In the event that you find that there are issues getting an image displayed on the correct monitor you should consider using the function key to change the display settings if you then disconnect th...

Page 96: ...ase do not plug unplug an HDMI display device under the following conditions The system is starting up The system is shutting down When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and re plug it please wait at least 5 seconds before you re plug the HDMI cable again When you change the display output device by...

Page 97: ... steps as detailed below 1 Click Desktop Desktop Assist Control Panel 2 Click Appearance and Personalization 3 Click Display 4 Click Change display settings 5 Click Advanced settings 6 Click List All Modes 7 Select one of the mode at List All Modes Security lock A security locks enable you to anchor your computer a desk or other heavy object in order to help prevent unauthorized removal or theft T...

Page 98: ... be kept at each site in order to remove the need to always carry the adaptor with you Battery pack An additional battery pack can be purchased for use as either a spare or replacement Please refer to the Battery section for further information Sound System and Video mode This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio vol...

Page 99: ...D depending on the model you purchased For more information please refer to the help file Audio Enhancements In order to apply the sound effects for your current speaker follow the steps below 1 Click Desktop and right click on the Speakers icon on the Taskbar and then select Playback devices from the sub menu 2 Select Speakers and click Properties 3 On the Enhancements tab select the sound effect...

Page 100: ...om the right direction Default Format You can change the sample rate and bit depth of sound Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Desktop Desktop Assist Control Panel Appearance and Personalization Display Change display settings If you are running some applications for example a 3D application or video playback an...

Page 101: ...moving the computer Close the display panel Do not pick up the computer by its display panel Before carrying your computer shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury Be careful not to subject the computer to impact or shock a failure to follow this instruction could result in damage to computer computer fail...

Page 102: ... s temperature falls within normal range the fan will be turned off and the processor operation returned to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost User s Manual 4 45 ...

Page 103: ... specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier To access this utility click Desktop Desktop Assist TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in hardware devices to be tested For details on TOSHIBA PC Diagn...

Page 104: ...TOSHIBA Blu ray Disc Player This software is provided for playback of Blu ray Disc It has an on screen interface and functions To start this utility click Desktop Desktop Assist Media Entertainment TOSHIBA Blu ray Disc Player For details on how to use TOSHIBA Blu ray Disc Player see the help file TOSHIBA Media Player by sMedio TrueLink This software is a multimedia player which can be used to play...

Page 105: ...plication recognizes the system and individual component serial numbers and will track specific activities related to their usage For details on TOSHIBA PC Health Monitor see the help file TOSHIBA Resolution Plug in for Windows Media Player The plug in lets you upconverts wmv and mp4 videos on Windows Media Player For more information please refer to the TOSHIBA Resolution Plug in for Windows Medi...

Page 106: ...fied in the Power Options Power on password Two levels of password security supervisor and user are available to prevent unauthorized access to your computer Intelligent power supply 1 A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a ...

Page 107: ...in you can continue working right where you left off Refer to the Turning off the power section for more details USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the keyboard will wakeup the computer TOSHIBA Pass...

Page 108: ... the current password correctly Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text will be displayed together with the prompt asking you to enter a password You can use BIOS Setup to set change or delete the HDD Password or HDD Master Password To start BIOS Setup press and hold the F2 key and ...

Page 109: ...y The password is necessary only if the computer was shut down in Hibernation mode or boot mode not in Sleep mode and Restart To enter a password manually follow the steps as detailed below 1 Turn on the power as described in the Getting Started section The following message will appear in the screen Enter Password At this point the function keys do not work They will function after you enter the ...

Page 110: ...uttons OK Cancel and Apply OK Accepts your changes and closes the TOSHIBA System Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in grey are possible to confirm their status General This window displays the installed BIOS version date and EC version Set all settings to defau...

Page 111: ...ase contact the device manufacturer or check the specifications of the external devices thoroughly before use Using the sleep and charge function to charge external devices will take longer than charging the devices with their own chargers If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is recommended that you c...

Page 112: ...p and Charge or Sleep and Music under battery mode Move the slider to enable or disable this function Enabled Enables Sleep and Charge function under battery mode Disabled Enables Sleep and Charge function only when the AC adaptor is connected Lower limit of remaining battery life Specifies the lower limit of remaining battery life by moving the slider bar If the remaining battery life falls below...

Page 113: ...vice selection methods described above will not change the boot priority settings that have been configured in TOSHIBA System Settings In addition if you press a key other than one of those listed or if the selected device is not installed the system will continue to boot according to the current and available settings in TOSHIBA System Settings Boot speed This option allows you to select system b...

Page 114: ...key However please be aware that this option will only work with the internal keyboard and only when the computer is in Sleep Mode Enabled Enables the Wake up on Keyboard function Disabled Disables the Wake up on Keyboard function USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation If your operating system does not support USB you can still use a USB mouse and keyboard...

Page 115: ... box within the LAN Device properties This feature does not effect the Wake up on LAN from sleep or hibernation Power will be automatically turned on when a signal is received from an administrator s computer which is connected via a network The following settings can be changed when the Built in LAN is Enabled Connect the AC adaptor when using the Wake up on LAN function The battery retention tim...

Page 116: ...onitor Playback of high bit rate content may cause frame dropping audio skipping or decrease in computer performance Operating TOSHIBA Media Player by sMedio TrueLink The steps for playing a video file on a local library 1 Click My Local Library on the Start Page of TOSHIBA Media Player 2 Click a video file to playback The steps for playing a music file on a local library 1 Click My Local Library ...

Page 117: ...also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may also use this information for quality assurance analysis Subject to the use restrictions above the HDD data logged may be transferred to entities located outside of your country or region of residence e g European Union Those countries may or may ...

Page 118: ... System Recovery Options in the event of a problem You can also create recovery media and restore the system The following items will be described in this section Creating Recovery Media Restoring the pre installed software from your created Recovery Media Restoring the pre installed software from the Recovery Hard Disk Drive Creating Recovery Media This section describes how to create Recovery Me...

Page 119: ...roceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding 2 Turn on your computer and allow it to load the Windows operating system from the Hard Disk Drive as normal 3 Insert the first blank disc into the optical disc drive tray or Insert the USB Flash Memory into one available USB port 4 Click Desktop Desktop Assist Support Recovery Recove...

Page 120: ...board turn on your computer Rlease the F12 key one second after the computer is power on 4 Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media Please refer to the Boot Priority Options section for further information 5 A menu will be displayed from which you should follow the on screen instructions If your computer does not load the...

Page 121: ... you may find that it becomes impossible to setup your computer Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the hard disk may be reformatted and all data may be lost 1 Turn off your computer 2 While holding down 0 zero key on the keyboard turn on your computer Release the 0 zero key one second after the computer is power o...

Page 122: ...his service is not free of charge 1 Visit https backupmedia toshiba eu on the Internet 2 Follow the on screen instructions You will receive your Recovery Discs within two weeks after placing your order User s Manual 5 20 ...

Page 123: ...d in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this ch...

Page 124: ...random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down...

Page 125: ...ng 1 Press CTRL ALT and DEL simultaneously once then click Start Task Manager The Windows Task Manager window appears 2 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 3 Close the remaining programs one by one by selecting the program name then End Task Closing all programs should al...

Page 126: ...e or attached peripherals Basic problems may occur in the following areas Power Keyboard Internal display panel Hard Disk Drive Optical Disc Drive Memory Media Card Pointing device USB device Additional memory module Sound system External monitor LAN Wireless LAN Bluetooth Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your compu...

Page 127: ...C adaptor doesn t power the computer Check the connections to make sure that the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer y...

Page 128: ...lace the battery taking care to ensure that it is securely seated in the computer Check the DC IN Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the DC IN Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the indicator...

Page 129: ...yboard Keyboard problems can be caused by the setup and configuration of the computer please refer to the The Keyboard section for further information Problem Procedure Output to screen is garbled Please refer to your software s documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use...

Page 130: ... remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA System Settings please refer to the Boot Priority Options section for further information Slow performance The files on the Hard Disk Drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the Hard Disk Dr...

Page 131: ... Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that ...

Page 132: ...the Mouse Properties window click the Buttons tab 3 Set the Double Click Speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Point...

Page 133: ...speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on sc...

Page 134: ...ternal device connected to the compatible port USB bus power DC5V supply may be stopped for safety reasons When this happens disconnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the external device because its curre...

Page 135: ...not have the Sleep and Charge function or change to disable the Sleep and Charge function The USB Wakeup function does not work When Sleep and Charge function is enabled the USB WakeUp function does not work for ports that support the Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function or change to disable Sleep and Charge function Sound syst...

Page 136: ...ndows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Please also refer to Operating Basics and to the documentation supplied with your monitor for further information Problem Procedure Monitor does not turn on After confirming that the monitor s power switch is on you should check the connections to make sure that the power cord adapto...

Page 137: ...e computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press the function key to re set the display panel and external monitor to clone mode Display error occurs Check that the cable connecting the exte...

Page 138: ...hat power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having probl...

Page 139: ...r or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at a location listed in the enclosed warranty booklet or visit TOSHIBA technical support website http www toshiba europe com or http www tosh...

Page 140: ...nts 3 5 3 6 3 9 D DC IN indicator 3 1 DC IN Battery indicator Display automatic power off 5 4 hinges 3 9 opening 2 5 screen 3 8 Display controller 3 11 Documentation list 2 1 Dual Pointing Device Touch Pad 6 10 DVD Super Multi drive using writing E Equipment checklist 2 1 External monitor problems 6 14 F Function keys 4 2 5 4 H Hard Disk Drive 3 10 Hard disk drive automatic power off 5 4 HDMI out ...

Page 141: ...r by password 5 7 Supervisor 5 7 user 5 5 Pointing Device Touch Pad 3 9 Power conditions 3 12 Hibernation Mode 2 10 panel on off 5 4 Shut Down mode 2 7 Sleep Mode 2 8 turning off 2 7 turning on 2 6 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Bluetooth 6 16 External monitor 6 14 Hardware and system checklist 6 4 HDD 6 8 Internal display panel 6 7 Keyboard 6 7 LAN 6 15 Memory Media C...

Page 142: ...rmatting 4 36 note 4 35 Security lock 4 40 Sleep Mode setting 2 8 System automatic 5 4 Sound system problems 6 13 T TOSHIBA Desktop Assist 5 1 TOSHIBA PC Diagnostic Tool 5 1 U USB device problems 6 11 V Video mode 4 43 Video RAM 3 11 W Web Camera 3 8 Wireless communication 4 19 Wireless LAN problems 6 16 User s Manual Index 3 ...

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