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Toshiba Satellite L650, User Manual

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Toshiba Satellite L650 User Manual Download Page 143

143

Utilities

TOSHIBA Assist

❖

TOSHIBA eco Utility™

❖

TOSHIBA Service Station

❖

TOSHIBA PC Health Monitor

TOSHIBA Assist

The TOSHIBA Assist provides quick access to computer functions 
and allows you to customize a range of computer settings.

To access TOSHIBA Assist, click 

Start

, 

All Programs

, 

TOSHIBA

, 

Utilities

, and then 

TOSHIBA Assist

.

The TOSHIBA Assist window appears.

 

(Sample Image) TOSHIBA Assist window

The TOSHIBA Assist offers four categories of options:

❖

Connect

❖

Secure

❖

Protect & Fix

❖

Optimize

Summary of Contents for Satellite L650

Page 1: ...te pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 162 in this guide Satellite L640 L650 SeriesUser sGuide ...

Page 2: ...OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data please...

Page 3: ...o frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged...

Page 4: ...r equivalence number REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It is designed ...

Page 5: ...poration Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Customer Support Center within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Disconnection If you should...

Page 6: ...egradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground conne...

Page 7: ...u may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or pcsupport toshiba com in the United States for more information...

Page 8: ...pment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment Exposu...

Page 9: ...mber only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant l objet d une ...

Page 10: ...e specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and...

Page 11: ...efer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user...

Page 12: ...a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used...

Page 13: ...lation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan The name of the radio equipment refer to the equipment label provided on the computer Approved by both the JAPAN APPROVALS INSTITUTE FO...

Page 14: ...na CNC 533AN_HMW CNC C 6367 533AN_MMW CNC C 6366 512AN_HMW CNC C 6373 512AN_MMW CNC C 6374 Australia Austria Azerbaijan Bahrain Belgium Bermuda Bosnia Brazil Bulgaria Caicos Islands Cambodia Canada Cayman Islands Chile China Colombia Costa Rica Croatia Curacao Netherlands Antilles Cyprus Czech Republic Denmark Dominican Republic Ecuador El Salvador Egypt Estonia Falkland Islands Finland France Fre...

Page 15: ... Mayotte Mexico Monaco Montenegro Montserrat Morocco Netherlands New Caledonia New Zealand Nicaragua Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Réunion Romania Russia Saint Martin Saipan San Marino Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Tahiti Taiwan Turkey Turk Islands Ukraine UAE Uni...

Page 16: ...ublic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Montenegro Mozambique Nambia Nepal Netherlands New Zealand Nicaragua Nigeria No...

Page 17: ...de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be u...

Page 18: ... be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this device The...

Page 19: ...or Estonia Finland France Germany Ghana Greece Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands New Zealand Nicaragua Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines ...

Page 20: ...Republic Ecuador Egypt El Salvador Estonia Finland France Ghana Germany Greece Herzegovina Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands Antilles Netherlands New Zealand Norway Oman Pakistan Panama Papua New...

Page 21: ...ca Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jate Japan Teleco Jordan Kazakhstan Kenya Kyrgyzstan Kuwait Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozam...

Page 22: ...IBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please contact TOSHIBA comput...

Page 23: ...ions in the following table Argentina Australia Austria Belgium Bulgaria Canada Chile China Cyprus Czech Republic Denmark Egypt Estonia Finland France Germany Greece Hong Kong Hungary Iceland Ireland Italy Japan Jordan Korea Kuwait Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Netherlands New Zealand Norway Oman Peru Philippines Poland Portugal Singapore Slovakia Slovenia Spain Sweden Sw...

Page 24: ...e In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or ...

Page 25: ...w power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of the ori...

Page 26: ...us injury Always contact an authorized Toshiba service provider if any repair or adjustment is required Location of the Required Label Sample shown below Location of the label and manufacturing information may vary Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the ...

Page 27: ...FORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS ...

Page 28: ...ies MemoryStick Memory Stick PRO and Memory Stick PRODuo are trademarks or registered trademarks of Sony Corporation Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital and SD are trademarks of SD C...

Page 29: ... Other documentation 40 Service options 40 Chapter 1 Getting Started 41 Selecting a place to work 41 Setting up a work environment 41 Keeping yourself comfortable 42 Precautions 42 Important information on your computer s cooling fan 44 Setting up your computer 44 Connecting to a power source 45 Charging the main battery 47 ...

Page 30: ...tion 63 Recovering without changing the internal storage drive partitions 66 Creating recovery DVDs media 68 Restoring from recovery DVDs media 71 Erasing the Internal Storage Drive 73 Checking the internal storage drive operating status 74 Installing drivers and applications 75 Using the TouchPad 75 Adjusting TouchPad settings 78 Disabling or enabling the TouchPad 79 Using external display device...

Page 31: ...uter 94 Cleaning the computer 94 Moving the computer 95 Using a computer lock 95 Chapter 2 Learning the Basics 96 Computing tips 96 Using the keyboard 97 Character keys 98 Making your keyboard emulate a full size keyboard 98 Ctrl Fn and Alt keys 99 Function keys 99 Special Windows keys 99 Overlay keys 100 Starting a program 101 Starting a program from the Start menu 101 Starting a program from Win...

Page 32: ...uter on battery power 114 Battery Notice 115 Power management 116 Using additional batteries 116 Charging batteries 116 Charging the main battery 117 Charging the RTC battery 117 Monitoring main battery power 118 Determining remaining battery power 119 What to do when the main battery runs low 120 Setting battery notifications 120 Conserving battery power 121 Power Plans 122 Using a hot key to set...

Page 33: ... Using the Web Camera 139 Using the Memory card reader 139 Inserting memory media 140 Removing memory media 140 Using the eSATA USB combo port 141 Chapter 5 Utilities 142 TOSHIBA Assist 143 Connect 144 Secure 145 Protect Fix 146 Optimize 147 TOSHIBA Application Installer 148 Setting passwords 149 Using an instant password 149 Using a supervisor password 150 Using a user password 151 Deleting a use...

Page 34: ...8 Checking device properties 168 Memory problems 169 Power and the batteries 169 Keyboard problems 171 Display problems 171 Disk or storage drive problems 173 Error checking 173 Optical disc drive problems 174 Sound system problems 177 Printer problems 177 Modem problems 178 Wireless networking problems 178 DVD and BD operating problems 180 Develop good computing habits 181 Data and system configu...

Page 35: ...t key functions 194 Volume Mute 194 Lock Instant security 195 Power plan 196 Sleep mode 197 Hibernation mode 198 Output Display switch 199 Display brightness 200 Disabling or enabling wireless devices 201 Disabling or enabling the TouchPad 202 Zoom Display resolution 203 Keyboard hot key functions 204 Appendix B Power Cord Cable Connectors 205 Glossary 206 Index 221 ...

Page 36: ...iency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode We recommend that you leave ...

Page 37: ...he ENERGY STAR Program This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS re...

Page 38: ...of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This guide This guide introduces the computer s featu...

Page 39: ...serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highlight other ...

Page 40: ...with the following documentation An electronic version of the user s guide this document A Quick Start Card A Resource Guide It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty Tosh...

Page 41: ...puter in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave ...

Page 42: ...cautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the computer t...

Page 43: ...rning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid...

Page 44: ...rface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilation section in the Instruction Manual for Safety and Comfort that is shipped with your computer The cooli...

Page 45: ...t toensurea secureelectrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been pr...

Page 46: ...art Card that shipped with your computer 3 Connect the power cord cable to a live electrical outlet The AC power light on the indicator panel glows white Never attempt to connect or disconnect a power plug with wet hands Failure to follow this instruction could result in an electric shock possibly resulting in serious injury The computer s main battery light gives you an indication of the main bat...

Page 47: ...n AC power source with the computer turned off until the battery light glows white After that the battery will be completely charged and ready to power the computer Once the battery is charged for the first time avoid leaving the computer plugged in and turned off for more than a few hours at a time Continuing to charge a fully charged battery can damage the battery TECHNICAL NOTE The recharging o...

Page 48: ...ift the computer by the display panel Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology A...

Page 49: ... Turning on the power The preinstalled operating system will load automatically When you turn on the computer for the first time do not turn off the power again until the operating system has loaded completely Setting up your software When you turn on the computer for the first time do not turn off the power again until the operating system has loaded completely The names of windows displayed and ...

Page 50: ...fore adding external devices or memory Toshiba recommends setting up your software See Setting up your software on page 49 After starting your computer for the first time you may want to Add more memory see Adding memory optional on page 50 Connect a mouse see Using a mouse on page 82 Connect an external keyboard see Using an external keyboard on page 82 Connect an external monitor see Using exter...

Page 51: ...and the surrounding area before they have cooled Failure to follow these directions could result in minor bodily injury To avoid damaging the computer s screws use a small Phillips screwdriver that is in good condition Installing a memory module with the computer s power on may damage the computer the module or both The computer has two memory slots Slot A and Slot B You can install one or two mem...

Page 52: ...f 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Place a soft cloth on the work surface to prevent scratching the top cover of the computer and then place the computer upside down on the cloth 5 Remove the main battery For information on removing the main battery see Removing the battery from the computer on page 124 Sample Illustration Locating the memory modu...

Page 53: ...ity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 9 Carefully remove the new memory module from its antistatic packaging without touching its connector 10 Locate an empty memory module slot on the underside of the computer If no memory slot is available you must remove a module by performi...

Page 54: ... contact with its connector Position the module toward the socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 12 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the computer Sample Illustration Inserting the memory module into the socket...

Page 55: ...e If the latches and cutouts do not line up correctly repeat steps 12 13 Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module into the slot For this model Slot A is the bottom slot Slot B is the top slot If on...

Page 56: ...daptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adap...

Page 57: ...eep configuration will not be saved The following screen may appear when you turn on the power If Start Windows Normally is highlighted then press Enter If one of the Safe Mode options is highlighted it is best to press Enter to go into Safe Mode then shut down and restart the system at which time Windows should boot back up normally When Safe Mode is suggested this could be a sign that you may ne...

Page 58: ...e protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located...

Page 59: ... socket and lined up squarely with the socket latches From time to time Windows will display a pop up that says Do you want to allow the following program to make changes to this computer This is a security feature to prevent programs or people from doing things on your computer without your permission If you were trying to perform the action click Continue otherwise click Cancel If unsure cancel ...

Page 60: ...covery Wizard also provides the option of erasing your internal storage drive without restoring the information on the drive See Erasing the Internal Storage Drive on page 73 for more information When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be s...

Page 61: ...mputer to its out of box state using the utilities stored on your computer s internal storage drive or using recovery DVDs media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery DVDs media on page 71 To recover the original factory image using the utilities on your computer s internal storage ...

Page 62: ...en 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen 6 The Recovery of Factory Default Software screen appears Select Recover to out of box state ...

Page 63: ... is complete a message displays indicating that the internal storage drive has been recovered 9 Press any key on the keyboard to restart the computer Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions Be sure to save your work to external media before executing the recovery For more informat...

Page 64: ...llow the procedure below To recover using the second method see Restoring from recovery DVDs media on page 71 To resize and recover the C drive using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 If your system offers a choice of Windows 7 32 bit or 64 bit operating sy...

Page 65: ...ect Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen 6 The Recovery of Factory Default Software screen appears Select Recover to a custom size partition Sample Image Recovery of Factory Default Software screen 7 Use the on screen arrow buttons in The size of drive C field to set the partition size ...

Page 66: ...reated other partitions for example a D drive those partitions will remain intact and any information on them will not be affected During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor You can recover the C drive without affecting other partitions by either using the utilities stored on your comp...

Page 67: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 68: ... proceeding see Backing up your work on page 106 8 Click Next to begin the recovery When the process is complete a message displays indicating that the C drive has been recovered 9 Press any key on the keyboard to restart the computer Creating recovery DVDs media It is strongly recommended that you create recovery DVDs media If the recovery files on your internal storage drive become corrupted or ...

Page 69: ...ll prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files To create recovery DVDs media 1 Click Start All Programs My Toshiba and the...

Page 70: ...If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your computer All information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery DVDs media Be sure to save the information stored on your external media to another storage device befo...

Page 71: ...ur recovery DVDs media For instructions on creating recovery DVDs media see Creating recovery DVDs media on page 68 With recovery media you can Recover to out of box state recommended recovery method Recover to a custom size partition Recover without changing the internal storage drive partitions For more information on these options see Recovering the Internal Storage Drive on page 59 When you re...

Page 72: ...inue 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays select Recovery of Factory Default Software and then click Next 7 Select one of the following options Recover to out of box state recommended recovery method If you want to recover the original factory image Recover without changing the hard drive partitions If you want to recover the C partition only leaving...

Page 73: ...es to continue To access the Recovery Wizard on your recovery DVDs media Turn off your computer Insert the first recovery DVD into your optical disc drive or connect the USB flash drive containing your recovery files to your computer and then power on the computer When the initial screen displays press F12 Using the arrow keys select the DVD or USB Flash option on the boot menu depending on which ...

Page 74: ...edia on page 68 before proceeding 5 Click Next to begin erasing the internal storage drive When the process is complete a message displays indicating that the internal storage drive has been erased 6 Press any key on the keyboard to restart the computer Checking the internal storage drive operating status After restoring your internal storage drive you can check its status as follows 1 Click Start...

Page 75: ...rompts to complete the installation process Using the TouchPad Some of the TouchPad operations described in this section are only supported in certain applications You can use the TouchPad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a doc...

Page 76: ...t Select an item 1 Move the pointer to the item you want to select 2 Do one of the following Tap the TouchPad once OR Press and release the primary left hand control button Sample Illustration Tap once to select Open or activate an item 1 Move the pointer to the item you want to open activate 2 Do one of the following Tap the TouchPad twice in rapid succession OR Press and release the primary cont...

Page 77: ...tration Horizontal scrolling active area Scroll continuously Circular scrolling 1 Begin scrolling vertically or horizontally by sliding your finger along the right or bottom edge of the TouchPad as described above 2 Without lifting your finger from the TouchPad start moving your finger in a circular motion on the TouchPad 3 To scroll in the opposite direction reverse the direction of the circular ...

Page 78: ...ext on the screen and potentially the item or text may be replaced by the next character you type Temporarily disable the TouchPad so that it does not respond to touch or button presses while you type See Disabling or enabling the TouchPad on page 79 Disable the tapping feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger ...

Page 79: ... Alternately you can disable only the tapping feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger on the TouchPad To disable tapping only use the Mouse Properties option in the Windows Control Panel Using external display devices Your computer comes with a built in display but you can also connect the following types of e...

Page 80: ...vision for more information Your computer will automatically detect the external display device Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen To do this 1 Read the directions that came with the monitor to see if you first need to install new software 2 Connect the monitor s video cable to the RGB moni...

Page 81: ... you want takes effect Briefly pause each time you press the F5 key to allow time for the display to change This hot key cycles through the settings in the following order the last two options are available if an external monitor is connected Built in display only Built in display and external monitor simultaneously External monitor only Built in display and TV or other external video device TV or...

Page 82: ...you to install the printer software before physically connecting the printer to your computer If you do not install the software as instructed by the printer manufacturer the printer may not function correctly Read the documentation that came with your printer Follow the manufacturer s instructions when connecting a printer You can connect a USB compatible printer to your computer through the USB ...

Page 83: ...s 2 Plug the printer s power cable into a live AC outlet Setting up a printer Some printers require a specific installation process Refer to your printer installation guide for instructions before completing the following procedure If your printer does not support Plug and Play follow these steps to set it up for the first time You only need to set up the printer once 1 Click Start Control Panel H...

Page 84: ...ending on the operating system installed you have more than one option available for turning off the computer Shut down Hibernate and Sleep Each option has its advantages Use the Shut down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer You must turn off your computer in order to upgrade your computer s internal hardware such as mem...

Page 85: ...sumes more main battery power than restarting from Sleep When starting up again the computer returns to the state in which you left it including all open programs and files you were using For information on how to use and configure Hibernation mode see Using and configuring Hibernation mode on page 89 Sleep mode The Sleep command places the computer into a power saving mode Sleep saves the current...

Page 86: ...harges fully your unsaved information will be lost Be sure to save your work first For information on using Sleep see Using and configuring Sleep mode on page 91 Using the Shut down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer This command closes all open programs shuts down the operating system and then turns off yo...

Page 87: ...y default pressing your computer s power button puts the computer into Sleep mode 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 Click Change advanced power settings The Advanced settings tab of th...

Page 88: ...rate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Shut down if you want the computer to shut down when you close the display panel Power button action Set this option to Shut down if you want the computer to shut down when you press the power button 6 Click Apply 7 Click OK Once the computer is configured you can turn it off by e...

Page 89: ... the Start menu Sample Image Shut down menu 2 Click Hibernate in the pop up menu The computer saves the state of all open programs and files turns off the display and then turns off Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel You can also specify an amount of time after which the computer aut...

Page 90: ...ndow appears Sample Image Edit Plan Settings screen 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Power buttons and lid to display the actions that you can configure Sample Image Advanced settings tab of Power Options screen 5 Select Hibernate for the options you want ...

Page 91: ...n place it into Hibernation mode by either pressing the power button or closing the display panel depending on the Hibernation options set Starting again from Hibernation mode To start up the computer from Hibernation mode press the power button until the ON OFF light glows white The computer returns to the screen s you were using If you put the computer in Hibernation mode by closing the display ...

Page 92: ...ter which the computer automatically goes into Sleep mode To use any of these methods you first need to enable them using the Power Options feature 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 To...

Page 93: ...t separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button 7 Click Apply 8 Click OK Once the computer...

Page 94: ...documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 122 There are additional custom settings you can choose See Utilities on page 142 Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your...

Page 95: ...puter to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object...

Page 96: ...ee Saving your work on page 103 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset intervals See your software documentation for details Back up your files to external media on a regular basis Label the backup copies clearly and store them in a safe place It is easy to put off backing ...

Page 97: ... if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both The Windows operating system records information such as your desktop setup during its shutdown procedure If you do not let the Windows operating system shut down normally details such as new icon positions may be lost Using the keyboa...

Page 98: ...board emulate a full size keyboard This section applies to the L640 series Although your computer s keyboard layout is compatible with a standard full size keyboard it includes fewer keys A standard full size keyboard includes two Enter Ctrl and Alt keys editing keys cursor positioning keys and a numeric keypad Your computer s keyboard includes only one Enter key Most of the time this does not mat...

Page 99: ...1 through F12 are called function keys because they execute programmed functions when pressed Used in combination with the Fn key function keys marked with icons execute specific functions on the computer For example Fn F9 turns the TouchPad ON OFF For more information see Hot key functions on page 194 Special Windows keys Sample Illustration Special Windows keys Your computer s keyboard has one k...

Page 100: ...yboard Sample Illustration Numeric and cursor control overlay Using the overlay to type numeric data This section applies to the L640 series The keys with the numbers on their right front are the numeric overlay keys To turn the numeric overlay on press Fn and F11 simultaneously The numeric overlay light on the system indicator panel glows when the numeric overlay is on To disable the numeric over...

Page 101: ...pen the program first you have four options You can Double click the icon for the program on your desktop Use the Start menu Use Windows Explorer to locate the program file Use the Search programs and files field in the Start menu The next three sections explain how to start a program from the Start menu Windows Explorer and the Search programs and files field Starting a program from the Start men...

Page 102: ...ndows Explorer If you pause with your mouse on All Programs it will open it up You may need to scroll up or down to see the complete list 1 Click the Windows Explorer icon on the taskbar 2 In the left part of the window double click Computer to expand the window 3 In the left part of the window click the line that ends in C 4 In the right part of the window double click the folder containing the p...

Page 103: ...you type all matching files and programs are displayed in a separate window 3 In the search results window click WordPad under Programs Saving your work Before you turn off the computer using the Shut down command save your work on the internal storage drive external media flash media or optical disc This is one of the most important rules of computing When you turn off the computer using the Slee...

Page 104: ... specify where to store the document and to give it a file name Sample Image Save As dialog box 2 Choose the drive and folder where you want your file to be stored 3 Type a file name then click Save File names The Windows operating system supports long file names that can contain up to 260 characters and can include spaces Some applications do not support long file names and require file names lim...

Page 105: ...ndows operating system does not show file extensions For information on showing or hiding file extensions see your Windows online Help Printing your work Ensure the operating system is set up for your printer as described in Setting up a printer on page 83 HINT You only need to set up the printer the first time you connect it If you use more than one printer or are changing printers you will need ...

Page 106: ...installed on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 184 HINT Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs DVDs You may prefer to use a high capacity backup system such as an external hard drive Restoring your work To restore information f...

Page 107: ...pe of drive If you play a DVD or BD from another region the drive will automatically change to play in the format of the other region The drive will allow you to change regions four times On the fourth change the region will be locked in That is the drive will only play DVDs and BDs from that last region Note that changing from region 1 to region 2 and back to region 1 is counted as two changes Fo...

Page 108: ...your computer s display settings see Directing the display output when you turn on the computer on page 81 When an HDMI cable is used to send a High Definition signal to an external monitor the audio signal is automatically sent with the video signal If you want to change the destination of the audio signal use the Sound properties in the Control Panel Sample Image Sound properties window If you w...

Page 109: ... the lens or the area around it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it Inserting an optica...

Page 110: ...on page 113 6 Place the disc carefully in the disc tray label side up Sample Illustration Positioning the disc in the drive 7 Gently press the disc onto the center spindle until it clicks into place Handle DVDs BDs and CDs carefully making contact only with the center hole and edge Do not touch the surface of the disc Do not stack discs If you incorrectly handle the discs you could lose data 8 Mak...

Page 111: ...aring Playing optical media If you insert an optical disc into the optical disc drive and the Auto Run feature does not automatically start your disc try launching the optical disc manually To do this follow these steps 1 Click Start and then Computer 2 Double click the optical disc drive icon The drive will run the optical disc If your disc does not run using this method try using an application ...

Page 112: ...uter s product specification for listing of specific format compatibilities Copy protection technology may also prevent or limit recording or viewing of certain optical media For details on how to use the software please refer to the respective Online Help menus Removing a disc with the computer on To remove an optical disc with the computer turned on 1 Press the eject button on the drive Do not p...

Page 113: ...rints on the surface can prevent the optical disc drive from reading the data properly Do not expose discs to direct sunlight or extreme heat or cold To clean a disc that is dirty wipe it with a clean dry cloth The most efficient method to clean it is to start from the center of the disc and wipe toward the outward edge not in a circle If necessary moisten the cloth with water or a neutral cleaner...

Page 114: ...ber of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that prov...

Page 115: ...it the Toshiba Web site at accessories toshiba com Use only batteries designed to work with your Toshiba computer To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is ...

Page 116: ...ain battery you may also have an optional secondary battery not included with your computer If you travel and need to work for many hours without an AC power source you may purchase a battery module for use in the computer or carry additional charged battery packs with you You can then replace a discharged battery and continue working For more information on batteries and accessories see accessori...

Page 117: ...50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you operate your computer on battery power until the battery discharges completely Doing this extends battery life and helps ensure accurate monitoring of battery...

Page 118: ...s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows white when the main battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life and charge time may vary depending upon power ma...

Page 119: ...ry power The computer needs this time to check the battery s remaining capacity and perform its calculations Move the pointer over the power icon in the notification area see Finding your way around the desktop on page 132 for more information on the notification area A pop up message displays the remaining battery power as a percentage With repeated discharges and recharges the battery s capacity...

Page 120: ...r the computer automatically enters Hibernation mode and turns itself off Hibernation mode keeps track of where you were so that when you turn on the power again you can continue where you left off If you have Hibernation mode enabled the default the computer copies the details of your open programs and files to the internal storage drive before shutting down For more information on using Hibernat...

Page 121: ...ng a fully charged battery pack lasts when you are using the computer depends on a number of factors such as How the computer is configured How much you use the internal storage drive optical disc drive or other optional devices Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your batte...

Page 122: ...l power saving options to suit your own needs The following sections describe how to choose a Power Plan and discuss each power saving option Power Plans You can choose a predefined Power Plan or select your own combination of power options To do this 1 Click Start Control Panel System and Security and then Power Options The Windows Power Options window appears Sample Image Windows Power Options w...

Page 123: ...d By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited The eco plan is the best used for maximum battery time The Balanced plan is a compromise between battery time and performance Using a hot key to set the Power Plan You may use a hot key to set the Power Plan To set the Power Plan 1 Press Fn and F2 simultaneously to display the Power Plan...

Page 124: ...he main battery When your main battery has run out of power you have two options plug in the AC adaptor or install a charged main battery Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object This could cause serious injury or fire and could also damage the battery pack and computer Never expose a batte...

Page 125: ...e battery 7 Pull the discharged battery out of the computer Sample Illustration Removing the battery If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a...

Page 126: ...pack has been designed so that you cannot install it with reverse polarity If the battery does not slide into the slot easily move the battery release lock to the unlocked position and try again Do not force the battery into position Sample Illustration Inserting the battery 3 Slide the battery release lock to the locked position Sample Illustration Locking the battery release lock 4 Turn the comp...

Page 127: ...amage it Avoid touching the metal terminals of the battery with another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release caustic liquid If a battery is leaking or damaged replace it immediately Use protective gloves when handling a damaged battery To...

Page 128: ... fully discharged If the battery light flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power cord cable to a power outlet The DC IN or AC power light should glow white and the battery light should glow amber to indicate that the battery pack is being charged If the DC IN or AC power light indicator does not glow power i...

Page 129: ...ure to do so could possibly result in serious injury Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture possibly resulting in serious injury After repeated use the batteries will finally l...

Page 130: ...dge or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When travel...

Page 131: ...erything you can do in the Windows operating system You use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 132: ... An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files...

Page 133: ...Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help If you place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Sta...

Page 134: ...e Current time Power usage mode network connectivity status and speaker volume To activate a specific task click the appropriate notification area icon Setting up for communications To connect to the Internet use an online service or communicate across the telephone lines with another computer you need A browser or communications program An Internet Service Provider ISP or online service if you pl...

Page 135: ...unication ports Accessing a network To access a network At the office connect an Ethernet cable to the Network port RJ45 on your computer For specific information about connecting to the network consult your network administrator Many hotels airports and offices offer Wi Fi access If your computer has Wi Fi ask them for help when connecting to their Wi Fi network While you are at home or traveling...

Page 136: ...cess the Internet Communicate with your office s local area network LAN or larger corporate wide area network WAN For specific information about connecting to a LAN or WAN consult your network administrator Send a fax directly from your computer Before you can communicate using the modem you need to connect it to a telephone line Your computer s built in modem port provides an RJ 11 jack allowing ...

Page 137: ...unication line other than an analog phone line could cause a computer system failure Now you are ready to send a fax or use the modem to connect to an online service or the Internet Exploring audio features You can use your computer to record sounds using the computer s internal microphone available on certain models or an optional external microphone You can listen to sound files or audio CDs usi...

Page 138: ...o speakers Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external spea...

Page 139: ...Web Camera is active For more information on the software click Start All Programs TOSHIBA Utilities and then Web Camera Application Help Using the Memory card reader Available on certain models The Memory card reader supports the use of Memory Stick Memory Stick PRO Memory Stick PRO Duo Secure Digital SD or MMC MultiMediaCard media These media can be used with a variety of digital products digita...

Page 140: ...rting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Removing memory media 1 Prepare the card for removal by clicking on the Show hidden icons button if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon If the system is unable to prepare the media for safe removal a mess...

Page 141: ...ator light to go out Using the eSATA USB combo port Your computer includes an eSATA USB combo port which can be used with both eSATA external Serial Advanced Technology Attachment devices and USB devices The eSATA interface supports fast data transfer rates which is especially useful for transferring and storing large files such as digital photo music or video files Like the USB interface the eSAT...

Page 142: ...ault options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility Mouse Utility TOSHIBA Hardware Setup TOSHI...

Page 143: ... quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window The TOSHIBA Assist offers four categories of options Connect Secure Protect Fix Optimize ...

Page 144: ...144 Utilities TOSHIBA Assist Connect The feature available in this category is Bluetooth Settings Sample Image TOSHIBA Assist window Connect tab ...

Page 145: ...145 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 146: ...146 Utilities TOSHIBA Assist Protect Fix The feature available in this category is TOSHIBA PC Diagnostic Tool Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 147: ... features available in this category are Mouse Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA Zooming Utility TOSHIBA Accessibility TOSHIBA Face Recognition Utility TOSHIBA eco Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 148: ...ndled with your computer To reinstall drivers and applications 1 Click Start All Programs My Toshiba and then TOSHIBA Application Installer 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen prompts to complete the installation process ...

Page 149: ...s unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor pass...

Page 150: ...ember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Supervisor Password tab of the TO...

Page 151: ...upervisor Password tab of the TOSHIBA Password Utility window appears 4 Click Not Registered A pop up screen appears asking for a password 5 Enter the password then click OK 6 Click OK to exit 7 Restart the system to complete the process Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA str...

Page 152: ...ser Password icon 4 Click Registered 5 Enter your password and then enter it again to verify 6 Click OK 7 Click OK to exit Deleting a user password To cancel the power on password function 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the User Password icon 4 Click Not Registered 5 Follow the o...

Page 153: ...ng Settings Authentication Functions Please note that some changes to the likeness of a registrant such as hair style changes or wearing a cap or glasses may affect the recognition rates when such changes occur after the registrant s image has been registered TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the...

Page 154: ... the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs TOSHIBA Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appe...

Page 155: ... and Sound and then under Devices and Printers click Mouse or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears The settings you can change are divided into these categories Buttons Pointers Pointer Options Hardware You may see additional categories depending on your particular pointing device 2 Adjust the settings as desired then click OK ...

Page 156: ...b options The TOSHIBA HWSetup screen may have the following tabs Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer then quickly pressing the F12 key Select the boot device by pressing the arrow keys then pressing the Enter key Boot S...

Page 157: ...Fn F5 For more information see Directing the display output when you turn on the computer on page 81 General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to access the wake on keyboard function LAN Allows you to set networking functions Password Allows you to set a user password SATA Allows you to set conditions for the eSA...

Page 158: ...ffice Windows Media Player Adobe Acrobat Reader Icons on the desktop To access the TOSHIBA Zooming Utility 1 Click Start All Programs TOSHIBA Utilities and then Zooming Utility The TOSHIBA Zooming Utility Properties screen appears Sample Image TOSHIBA Zooming Utility Properties screen 2 Select the desired option s 3 Click OK The zoom in and zoom out hot keys will now work with the applications you...

Page 159: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs TOSHIBA Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Page 160: ...SHIBA Utilities and then TOSHIBA eco Utility Double click the TOSHIBA eco Utility icon in the notification area Right click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility The TOSHIBA eco Utility window appears Sample Image TOSHIBA eco Utility window To activate the TOSHIBA eco power plan select ON in the upper left section of the screen For more informa...

Page 161: ...nd AC adaptor battery LCD fan HDD sound volume wireless communication switch docking and USB information date of initial system use and also computer and device usage e g power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very sma...

Page 162: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 163: ...ng the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the ON OFF indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the AC power light I...

Page 164: ...riods of time To charge the battery leave the computer plugged into a live wall outlet for several hours For more information see Charging batteries on page 116 The AC power light is blinking If the AC power light is blinking try the following steps 1 Cut off power to the computer by disconnecting the AC adaptor and removing the battery The error condition will be interrupted and the AC power ligh...

Page 165: ... current A for each device The voltage level must match exactly The amperage rating of the AC adaptor must be equal to or greater than that required by the computer The battery light is blinking when the computer is on If the battery light is blinking when the computer is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for example DC 19V 3 95...

Page 166: ...ocedure to fix the problem To do this use the options in the Startup menu To open the Startup menu 1 Restart your computer 2 Press F8 when your computer starts and before Windows starts loading The Windows Advanced Boot Options menu displays these options Repair Your Computer Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable low resolution video 640 x 480...

Page 167: ...r your browser to locate the site My browser cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can ass...

Page 168: ...check a device s properties 1 Click Start Control Panel System and Security and then under System click Device Manager 2 To view the device s installed double click the device type 3 To view the properties double click the device The operating system displays the device Properties dialog box which provides an array of tabs They may include The General tab which provides basic information about the...

Page 169: ...emory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A Power and the batteries Your computer rec...

Page 170: ...ou turn on the computer If the battery light does not glow after 20 minutes the battery may have reached the end of its useful life Try replacing it The battery appears not to power the computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power ...

Page 171: ...the software documentation and check that the program does not assign different meanings to any of the keys You have connected an external keyboard and the operating system displays one or more keyboard error messages You may need to update your keyboard driver Refer to the documentation that came with the keyboard or to the keyboard manufacturer s Web site The keyboard you connected may be defect...

Page 172: ... sure the display priority is not set for the built in screen The screen does not look correct You can change the display settings by clicking a blank area of the desktop with the secondary control button then clicking Personalize This opens the Personalization window Choose a theme for your desktop background under Colors Sounds and Screen Saver or change the settings for each of these components...

Page 173: ...ess of the screen will deteriorate This is also an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Disk or storage drive problems Problems with the storage drive or with an external media drive usually show up as an inability to access the dri...

Page 174: ...lity software Consult your network administrator Some programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs Optical disc drive problems You cannot access a disc in the drive If the optical disc drive is an external drive make sure the two USB cables or...

Page 175: ...c you are using is compatible with your optical disc drive For more information regarding supported optical media formats refer to the complete detail specifications for your computer at pcsupport toshiba com If the problem is with an optical data disc refer to the software s documentation and check that the hardware configuration meets the program s needs The disc will not come out of the drive w...

Page 176: ...ed for viewing BD content Dual view feature is not supported You must close all other applications during BD playback BD player does not support DVD playback Please use Windows Media player or TOSHIBA DVD Player for DVD playback BD playback feature support may vary with each BD Please contact content publisher directly with any questions Do not play a Blu ray Disc when recording a TV program wheth...

Page 177: ...orking power outlet turned on and ready on line Check that the printer has plenty of paper Some printers will not start printing when there are just two or three sheets of paper left in the tray Make sure the printer cable is firmly attached to the computer and the printer Run the printer s self test to check for any problem with the printer itself Make sure you installed the proper printer driver...

Page 178: ...0 1200 2400 4800 9600 14400 28800 33600 bps bits per second or higher The modem is on set up properly but still does not transmit or receive data Make sure the line has a dial tone Connect a telephone handset to the line to check this The other system may be busy or off line Try making a test transmission to someone else For more information regarding your system s V 92 modem visit the Toshiba Web...

Page 179: ... recognized by the Windows operating system and that the driver is loaded To access the Device Manager click Start Control Panel System and Security and then System Carefully note any error messages these will be very helpful if you should confer with a support technician at a later time To enable or disable wireless communication use the Hot Key Fn F8 For more information see Hot Keys TOSHIBA Car...

Page 180: ...t vendor s support group for further advice DVD and BD operating problems If you experience a problem playing DVDs or BDs you may be able to fix the problem yourself For general problems playing a DVD or BD title try the following steps 1 Verify that the disc is in a format that the drive supports 2 Ensure that the disc is properly inserted in the drive tray 3 Use the DVD or BD player software tha...

Page 181: ...er drop down list 4 Click OK Develop good computing habits Save your work frequently You can never predict when your computer will lock forcing you to close a program and lose unsaved changes Many software programs build in an automatic backup but you should not rely solely on this feature Save your work See Computing tips on page 96 for instructions On a regular basis back up the information stor...

Page 182: ...he Windows operating system offers some easy to use features for backing up your Windows settings and your data documents and other important files Take advantage of these features to protect yourself from much more difficult and time consuming restoration procedures and to safeguard your valuable data from loss Saving system configuration with restore points The System Restore feature of the Wind...

Page 183: ...lect Recommended restore or Choose a different restore point and then click Next The timestamp and description of each restore point is displayed This list may contain restore points that you did not create Restore points labeled System Checkpoint were automatically created by the Windows operating system Other restore points may have been created automatically by applications when they were insta...

Page 184: ...ow these steps to back up your computer or files to optical discs or a storage drive You cannot back up the computer while running on battery power Connect the AC adaptor before continuing 1 Prepare your backup target by connecting it and or inserting a blank optical disc in the drive 2 Click Start 3 Click Control Panel 4 Click Back up your computer under the System and Security heading Follow the...

Page 185: ...em after each installation even if the installation utility does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your computer system install just one at a time creating restore points immediately before each successive installation ...

Page 186: ...ains the steps to take to ask for help Before you contact Toshiba Since some problems may be related to the operating system or the program you are using it is important to investigate other sources of assistance first Try the following before you contact Toshiba Review the troubleshooting information in your operating system documentation If the problem occurs while you are running a program cons...

Page 187: ...ogram involved in the problem along with its installation media Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba Customer Support Center Within the United States at 800 457 7777 Outside the United States at 949 859 4273 Other Toshiba Internet Web sites toshiba com Worldwide Toshiba corporate site lapt...

Page 188: ...y Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd Irvine California 92618 USA 800 457 7777 within the US 949 859 4273 outside of the US this call may incur long distance charges Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mex...

Page 189: ... on additional Toshiba worldwide locations please visit www toshiba co jp index htm United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany ...

Page 190: ...to launch applications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Mute Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless TouchPad Zoom Display resolution ...

Page 191: ... TOSHIBA Cards appear along the top of the screen Sample Image Hot Key Card display 2 Select the desired option The selected Card is displayed full size with its available options below it All other Cards are again hidden from view To use a Hot Key Card using a hot key 1 Press and hold the Fn key 2 Press the hot key associated with the desired function The associated hot key card appears at the to...

Page 192: ...agnostic Tool utility For more information refer to TOSHIBA PC Diagnostic Tool Utility on page 154 Bluetooth settings This Application Card launches your Bluetooth settings TOSHIBA Zooming utility For more information refer to TOSHIBA Zooming Utility on page 158 Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility TOSHIBA Hardware Setup utility For more information ...

Page 193: ...s appear and the Hot Key Cards are stacked under the Card on the far left Sample Image Application Card display 3 Click the Card for the application Card to appear 4 Click the full size Card to launch the application Card Case The Card Case feature allows you to choose which cards appear in the Application Card display see Using the Application Cards on page 193 To use the Card Case 1 Click Start ...

Page 194: ...unctions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key This section lists the available hot key functions Hot keys are keys that when pressed in combination with the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls Volume Mute or Fn This TOSHIBA Card or hot key enables ...

Page 195: ...y The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer or Fn This TOSHIBA Card or hot key blanks the display Selecting this Card or pressing the hot key displays the following options Sample Image Security options To enable lock select To cancel select ...

Page 196: ...ugh the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window Selecting this Card or pressing the hot key displays the currently selectable power plans Sample Image Power Plan options Cycle through the power plans then select the desired power plan ...

Page 197: ... hot key places the computer into Sleep mode For more information about Sleep mode please see Using and configuring Sleep mode on page 91 Selecting this Card or pressing the hot key displays the following options Sample Image Sleep options To enable Sleep mode select To cancel select ...

Page 198: ...rnation mode If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 89 Selecting this Card or pressing the hot key displays the following options Sample Image Hibernation options To enable Hibernation mode select To cancel select ...

Page 199: ...r simultaneously External monitor only Built in display and TV or other external video device TV or other external video device External monitor and TV Built in display and external monitor extended mode Built in display and TV extended mode External monitor and TV extended mode Swap Switch primary display between internal display and external monitor when using extended desktop To use a simultane...

Page 200: ...l Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display This TOSHIBA Card decreases or increases the screen brightness Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the following options...

Page 201: ...enabled Enables just the Wi Fi module Bluetooth enabled Enables just the Bluetooth module All disabled Disables the Bluetooth and Wi Fi modules All enabled Enables the Bluetooth and Wi Fi modules Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To enable Bluetooth select To enable all select To disable all...

Page 202: ...d or hot key enables disables the TouchPad For more information on using the TouchPad see Using the TouchPad on page 75 Selecting this Card or pressing the hot key displays the following options Sample Image Disable or Enable TouchPad options To enable the TouchPad select To disable the TouchPad select ...

Page 203: ...lution or Fn Space bar This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution ...

Page 204: ...n and off Fn This hot key turns the scroll lock feature on and off Fn This hot key takes a snapshot of your display screen This key applies to the L650 series Fn This hot key turns the TOSHIBA Zooming Utility to zoom out Fn This hot key turns the TOSHIBA Zooming Utility to zoom in Fn This hot key decreases the speaker volume Fn This hot key increases the speaker volume NOTE ...

Page 205: ...rrect power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 206: ...ting Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU Central Processing Unit DC Direct Current DMA Direct Memory Access ...

Page 207: ...timedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MIDI Musical Instrument Digital Interface PC Personal...

Page 208: ...ty color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligen...

Page 209: ...formation is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priori...

Page 210: ... occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless o...

Page 211: ...window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power usually supplied by batteries DC flows in one direction Compare Alternating Current AC Direct Memory Access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a comput...

Page 212: ...gital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Video Disc Read Only Memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E emulation A technique in which a device or program imitates another device or program enable To turn on a computer option See also disable eSATA An e...

Page 213: ...pare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Their f...

Page 214: ...a memory resident program hot swapping The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change I icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors...

Page 215: ...d To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M memory Typically refers to t...

Page 216: ...disk A disk for storing programs and data that cannot be used to start the computer Compare system disk O online Available through the computer Online may refer to information being read from your own computer s internal storage drive such as online documentation or online Help or to information coming from another company on a company network or the Internet operating system A set of programs tha...

Page 217: ...ide your finger across the TouchPad or move a mouse Used to point to and select activate on screen items such as icons menu items and buttons The shape and purpose of the pointer varies depending on the program you are using and what you are doing pointing device Any device such as the TouchPad or a mouse that enables you to move the pointer on the screen port A socket on the computer where you pl...

Page 218: ...s The RJ11 connector is a 6 wire connector RJ45 connector An eight wire connector used to connect a computer to a network ROM Read Only Memory Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the comp...

Page 219: ...ed by a greater than sign indicating where users are to enter commands T Toshiba tablet pen TFT display See active matrix display U Universal Serial Bus USB USB is a serial bus that supports a data transfer rate of up to 480 Mbps 480 million bits per second USB can connect up to 127 peripheral devices through a single all purpose USB port USB allows hot swapping of peripherals See also bus hot swa...

Page 220: ...d is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also Internet ...

Page 221: ...cle 130 care 127 128 changing 124 charge indicator light 46 charge not lasting 170 charge time 116 charger 116 charging 47 116 charging the real time clock RTC 117 conserving power 121 determine remaining power 119 disposal 129 indicator light 119 installation 124 126 low charge 120 maintaining 128 maximum capacity 115 monitoring power 46 118 not charging 170 optional secondary battery 116 power m...

Page 222: ...95 restarting 89 running on battery power 114 setting up 44 turning off 84 turning off more quickly 87 turning off options 84 warning resume failure message 164 computer lock 95 computing tips 96 configuring Hibernation mode 89 Hibernation mode options 89 Sleep mode 91 Sleep mode options 92 connecting AC adaptor 45 AC adaptor cord to DC IN 46 computer to a network 135 HDMI compatible TV or externa...

Page 223: ... keyboard 98 enabling TouchPad 79 202 ENERGY STAR 36 error messages problem with display settings current settings not working with hardware 172 warning resume failure 164 Error checking 173 eSATA connecting to the eSATA USB combo port 186 eSATA USB combo port Using 141 using 141 exploring desktop 131 external monitor not working 173 external devices keyboard 82 mouse 82 external display device HD...

Page 224: ...or Safety and Comfort 41 internal storage drive recovery 59 Internet bookmarked site not found 167 slow connection 167 URL address not found 167 J jack RJ 11 137 K keyboard Alt keys 99 character keys 98 Ctrl keys 99 emulate a full size 98 Fn key 99 function keys 99 hot keys 204 not working 163 overlay keys 100 special Windows keys 99 standard full size 98 troubleshooting 171 unexpected characters ...

Page 225: ...g wireless 134 notification area 134 O ON OFF indicator light 119 online resources Toshiba 113 optical disc Auto Run feature 111 caring for 113 handling 110 inserting 109 playing optical media 111 positioning 110 recording optical media 111 removing with computer off 112 removing with computer on 112 optical disc drive caring for optical discs 113 components 109 drive in use indicator light 109 ej...

Page 226: ... changing display properties 172 checking device properties 168 computer will not power up 163 contacting Toshiba 186 187 corrupted damaged data files 174 Device Manager 168 disk drive is slow 174 display is blank 171 external display not working 173 external monitor 172 faulty memory 169 high pitched noise 177 Internet bookmarked site not found 167 Internet connection is slow 167 keyboard not res...

Page 227: ...11 jack 137 running computer on battery power 114 S safety computer 130 disposing of batteries 129 icons 39 precautions 42 safety precautions battery 127 saving files 103 104 screen does not look normal flickers 172 screen problems blank screen 171 Search programs and files field starting a program 103 selecting a place to work 41 power plan options 122 video cables 80 setting low battery notifica...

Page 228: ...splay 82 tips for computing 96 Toshiba online resources 113 registering computer Toshiba Web site 50 worldwide offices 188 TOSHIBA Accessibility 159 Toshiba accessories memory 50 TOSHIBA Application Installer 148 TOSHIBA Assist 143 Connect tab 144 Optimize tab 147 Protect Fix tab 146 Secure tab 145 TOSHIBA eco power plan 124 TOSHIBA eco Utility 160 TOSHIBA Face Recognition Utility 153 TOSHIBA Hard...

Page 229: ... 124 TouchPad 75 Web Camera 139 using the keyboard 97 using the overlay for cursor control 101 Utilities 142 V video projector adjusting display 82 W warranty standard limited warranty 40 Web Camera using 139 Web sites 187 Wi Fi wireless networking 134 Windows Explorer starting a program from 102 Windows operating system desktop 131 Help and Support 167 problem solving 165 Windows Start menu start...

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