Toshiba Satellite L50-B User Manual Download

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User's Manual

Satellite L50-B/L50D-B/L50t-
B/L50Dt-B

Satellite S50-B/S50D-B/
S50t-B/S50Dt-B

Summary of Contents for Satellite L50-B

Page 1: ...User s Manual Satellite L50 B L50D B L50t B L50Dt B Satellite S50 B S50D B S50t B S50Dt B ...

Page 2: ...Getting Started Equipment checklist 2 1 Conventions 2 1 Using your computer for the first time 2 2 Turning off the power 2 8 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 5 Underside 3 5 Front with the display open 3 6 Internal Hardware Components 3 10 Power Condition Descriptions 3 13 Chapter 4 Operating Basics Using the Touch Screen 4 1 Using the ...

Page 3: ...rd Utility 5 7 TOSHIBA System Settings 5 10 USB Charge 5 11 TOSHIBA Media Player by sMedio TrueLink 5 13 TOSHIBA PC Health Monitor 5 15 System Recovery 5 16 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 15 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 3 Information for Wireless Devices 7 4 Legal Footnotes 7 14 Gloss...

Page 4: ...conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instruct...

Page 5: ... are registered trademarks and DTS Studio Sound is a trademark of DTS Inc DTS Inc All Rights Reserved Realtek is a registered trademark of Realtek Semiconductor Corporation All other product names and service names in this manual may be trademarks or registered trademarks of their respective companies Regulatory Information FCC information FCC notice Declaration of Conformity Information This equi...

Page 6: ...OSHIBA could void the user s authority to operate the equipment FCC conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 97...

Page 7: ... light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments...

Page 8: ...te toutes les exgences du Règlement sur le matériel brouileur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centre...

Page 9: ... collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local city office or the shop where you purchased the product These symbols may not stick depending on the country and region where you purchased REACH Compliance Statement The European Union EU chemical regulation REACH Registration Evaluation Authorization and Restrict...

Page 10: ...n not be charged at all then it is a defect or failure The changes in battery time is not a defect or failure Following information is only for India The use of this symbol indicates that this product may not be treated as household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwis...

Page 11: ...ith or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with ...

Page 12: ...udes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL This library is free ...

Page 13: ...ludes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLU...

Page 14: ...lty free usage You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modifications in commercial products We disclaim all warranties covering The FreeType Project and assume no...

Page 15: ... INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution This license grants a worldwide royalty free perpetual and irrevocable right and license to use execute perform compile display copy create derivative works of distribute and sublicense the FreeType Project in both source and object code forms and derivative works thereof for any purpose and to authorize others to exercise some or all of t...

Page 16: ...s license or another one contracted with the authors grants you the right to use distribute and modify it Therefore by using distributing or modifying the FreeType Project you indicate that you understand and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wa...

Page 17: ...uter will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and ...

Page 18: ...l empire2 486 Sin dong Yeongtong gu Suwon si Gyeonggi do Korea 443 734 Precautions CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct e...

Page 19: ...reating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight E...

Page 20: ... as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you ...

Page 21: ...uding elements Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this c...

Page 22: ...and power cord 2 pin plug or 3 pin plug Documentation Quickstart Instruction Manual for Safety and Comfort Warranty Information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures HDD or Hard disk drive Some models are equipped with a Solid State Drive SSD ins...

Page 23: ... the desktop by the following ways Click the Start charm Move the mouse pointer all the way into the lower left corner of the screen and then click the Start button Use the Windows logo key on your keyboard For detailed information please refer to the Windows Help and Support Apps view You can find all of your apps including desktop programs in the Apps view To get to the Apps view Move the mouse ...

Page 24: ...ed to charge the battery or you want to operate from AC power It is also the fastest way to get started because the battery pack will need to be charged before you can operate from battery power The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use this computer in almost any country region The adaptor c...

Page 25: ...e last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase i...

Page 26: ...lay panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 2 4 Opening the display panel 1 1 Display panel Product appearance depends on the model you purchased Use...

Page 27: ...pening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Power Condition Descriptions ...

Page 28: ...nd Support Start screen The Start screen is the launching pad for everything you can do in the Windows operating system providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information From the Start screen you can just start typing to search for what you want From there you can easily switch between results for apps files and ...

Page 29: ...ownloaded to your system Windows Store Although many applications will be pre installed or built in to your computer you will also have the ability to download many other applications at the click of your mouse In the Windows Store you can search for and browse thousands of apps all grouped into easy to find categories Sign in options Windows offers a number of sign in options including Password P...

Page 30: ...er Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Restarting the computer Certain conditions require that you reset the computer for example if You change certain computer settings If you need to restart the computer there are two ways this can be achieved In the Settings charm click Power and then select Restart Press CTRL ALT ...

Page 31: ...rom Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time Please note that keyboard keys can only be used if the Wake up on Keyboard option is enabled within the TOSHIBA System Settings If the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns fr...

Page 32: ... turned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer Save your data While entering Hibernation Mode the computer saves the contents of memory to the Hard Disk Drive However for safety sake it is best to save your data manually Data will be lost if y...

Page 33: ...nter Hibernation Mode automatically when you press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Power Options and then click Choose what the power button does or Choose what closing the lid does 2 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 3 Click the Save changes...

Page 34: ...f the computer with the display panel in the closed position Figure 3 1 Front of the computer with display panel closed 1 2 3 1 Memory media slot 3 Wireless communication indicator 2 DC IN Battery indicator Product appearance depends on the model you purchased Memory media slot This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card and MultiMediaCard Refer to the Memory media se...

Page 35: ...odels are equipped with Bluetooth and Wireless LAN functions Left side The following figure shows the left side of the computer Figure 3 2 The left side of the computer 1 4 3 2 1 5 3 2 1 DC IN 19V jack 4 Optical disc drive 2 LAN jack 5 Cooling vents 3 Universal Serial Bus USB 2 0 port Provided with some models Product appearance depends on the model you purchased DC IN 19V jack The AC adaptor conn...

Page 36: ... all functions of all USB devices that are available Some functions associated with a specific device might not operate properly Before removing a USB device from the USB port of your computer click the Desktop tile and open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the USB device that you want to remove Keep foreign metal objects such as screws staples...

Page 37: ...One Universal Serial Bus port which complies to the USB 3 0 standard is provided on the right side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices The port with the icon has Sleep and Charge function USB 3 0 port s may work as USB 2 0 port s when operating in USB Legacy Emulation mode Universal Serial Bus USB 2 0 or 3 0 port One Univ...

Page 38: ...or to avoid overheating Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Back The following figure shows the back of the computer Figure 3 4 The back of the computer Product appearance depends on the model you purchased Underside The following figures show the underside of the computer You sh...

Page 39: ...h can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to the Battery section Front with the display open ...

Page 40: ...Figure 3 6 The front of the computer with the display panel open 5 1 8 8 9 7 6 11 12 2 4 3 10 13 5 1 8 8 7 6 11 12 2 4 3 9 10 13 User s Manual 3 7 ...

Page 41: ... Camera LED glows when the Web Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cl...

Page 42: ...rms such as low battery condition generated by the system Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles Power button Press this button to turn the computer s power on or off Power indicator The Power indicator glows white when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will blink whi...

Page 43: ...mount or replace it by yourself Please contact an authorized TOSHIBA service provider if necessary The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to the Battery section Legal Footnote Battery Life For more information regarding Battery Life please r...

Page 44: ...ed non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section Video RAM The memory in a computer s graphics adaptor used to store the image displayed on a bitmap display The amount of Video RAM available is dependen...

Page 45: ...splay only The Display Power Saving Technology feature is enabled as the factory default If you want to disable this feature you can disable it The Display Power Saving Technology feature can be disabled in the Intel HD Graphics Control Panel Intel Graphics and Media Control Panel You can access this control panel in the following way Right click on the desktop and click Graphics Properties In Int...

Page 46: ...r 2 Select Enable PowerPlay check box and then select the Enable Vari Bright check box If you want to improve the picture quality under the conditions mentioned above adjust the setting towards Maximize Quality or disable this feature Power Condition Descriptions Power conditions The computer s operating capability and battery charge status are affected by different power conditions including whet...

Page 47: ...r to recharge the battery Amber Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge will stop and the DC IN Battery indicator will go out When the battery pack s temperatu...

Page 48: ...icates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light User s Manual 3 15 ...

Page 49: ...ill show information to help you learn more about an item or will open a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This will show different levels of information or visually zooms in or out Rotate Put two or more fingers on an item and then turn your han...

Page 50: ...ated in the palm rest may support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other pinch or away f...

Page 51: ...uter is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator and...

Page 52: ...e Standard F1 F12 mode Function F1 FN F1 Launches the help file supplied with the software F2 FN F2 Decreases the computer s display panel brightness in individual steps F3 FN F3 Increases the computer s display panel brightness in individual steps F4 FN F4 Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution...

Page 53: ...ion Key application To access it click Desktop Desktop Assist Tools Utilities Function Key Windows special keys The keyboard provides two keys that have special functions in Windows the Windows logo key activates the Start screen while the application key has the same function as the secondary right mouse button This key activates the Windows Start screen This key has the same function as the seco...

Page 54: ...n to the above formats Blu ray Writer drive supports BD ROM BD ROM DL BD R BD R DL BD RE and BD RE DL Blu ray Writer drive BDXL In addition to the above formats Blu ray Writer drive BDXL supports BD R TL BD R QL and BD RE TL Some types and formats of DVD R DL and DVD R DL discs may be unreadable Using optical disc drives The full size drive provides high performance execution of disc based program...

Page 55: ...sc tray After seating the disc however make sure it lies flat Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 Press gently at the center o...

Page 56: ... wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open 2 The disc extends slightly over the sides of the disc tray so you can grasp it Gently lift out the disc 3 Push the center of the disc tray to close it Press gently until it locks into place How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when ...

Page 57: ...er Multi drive to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW or DVD RAM discs You can use the Blu ray Writer drive to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM BD R BD R DL BD RE or BD RE DL discs You can use the Blu ray Writer drive BDXL to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM...

Page 58: ...unexpected writing or rewriting errors due to disc quality or problems with hardware devices In view of this it is good practice to make two or more copies of important data in case of any undesired change or loss of the recorded contents Before writing or rewriting Based on TOSHIBA s limited compatibility testing we suggest the following manufacturers of disc media however it must be noted that d...

Page 59: ...SUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD RAM DVD Super Multi drive only DVD Specifications for DVD RAM Disc for Version 2 0 Version 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media BD R Panasonic Corporation BD R DL Panasonic Corporation BD RE Panasonic Corporation BD RE DL Panasonic Corporation BD R TL TDK BD RE TL Pa...

Page 60: ...r rewriting Make sure that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode You can remove an optical media on the optical disc drive after writing is completed If the media is of poor quality or is dirty or damaged writing or rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains...

Page 61: ...deo Power saving features may interfere with smooth playback When playing video using battery power set the Power Options to Balance The screen saver is disabled during video playback using the CyberLink PowerDVD for TOSHIBA The computer will not automatically go into Hibernation or Sleep mode Do not configure the Display automatic power off function to run while the CyberLink PowerDVD for TOSHIBA...

Page 62: ...or TOSHIBA Starting CyberLink PowerDVD for TOSHIBA Use the following procedure to start CyberLink PowerDVD for TOSHIBA 1 Insert a DVD Video in the optical disc drive while the operating system is running When a DVD Video disc is set in the DVD drive for models with DVD drive CyberLink PowerDVD for TOSHIBA may start automatically 2 Click CyberLink PowerDVD for TOSHIBA in the Apps view to start Cybe...

Page 63: ... 5 years after the purchase of this product however renewal beyond 5 years is subject to conditions specified by the software provider TOSHIBA Corporation Do not playback video while recording television programs using other applications Doing so may cause video playback or television program recording errors In addition if pre scheduled recording starts during video playback it may cause video pl...

Page 64: ... Adjust resolution However video cannot be output to some external displays and televisions due to output or playback conditions When viewing video on an external display or TV change the display device before playing Video can be played only on internal LCD displays or external displays In Clone mode Dual View TOSHIBA Blu ray Disc Player may not function properly Do not change the screen resoluti...

Page 65: ...0x720 60Hz Please change the Screen Resolution to one of the above before using 3D playback function Important Safety Information for 3D Function Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images Please refrain from viewing 3D video images if you experience convulsions photosensitivity reaction or heart disease Due to the possibil...

Page 66: ...s potential copyright infringement and confirm you have any necessary authorization The Player is intended for playing DVD Video DVD VR and video files and for viewing 2D home video content and other 2D content created by you in 3D The 3D playback of any video content not created by the user may require the direct or indirect permission of third parties where such content is protected by copyright...

Page 67: ...hing 3D video images And please take regular breaks in between Due to the possibility of impact on vision development viewers of 3D video images should be aged 6 or older Please consider whether it is suitable or is there a need for limiting the viewing time before allowing your child to watch a 3D content This software does not have parental lock for 3D video viewing Please use the login password...

Page 68: ...ght deteriorate and the battery life might be shortened Charging the batteries When the power in the battery pack becomes low the DC IN Battery indicator will flash amber to indicate that only a few minutes of battery power remain If you continue to use the computer while the DC IN Battery indicator flashes the computer will enable Hibernation Mode so that you do not lose any data and automaticall...

Page 69: ...e battery has completely discharged and been left in the computer for a long time In such cases you should follow the steps as detailed below 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery unt...

Page 70: ... to begin with How you use optional devices such as a USB device to which the battery supplies power Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The environmental temperature operating...

Page 71: ...harged however in the event that DC IN Battery indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor and the power cord 5 Charge the battery pack until the DC IN Battery indicator glows white LAN The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabi...

Page 72: ... other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur Do not connect any power supplying device to the LAN cable that is connected to the LAN jack Otherwise malfunctions or damage may occur 1 Turn off the power to all external devices connected to the computer 2 Plug one end of the cable into the LAN jack Press gently until you hear the latch click into place...

Page 73: ...a card SD SDHC SDXC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing ...

Page 74: ...pose cards to liquids or store in humid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it cl...

Page 75: ...pends on the model you purchased Make sure the memory media is oriented properly before you insert it If you insert the media in wrong direction you may not be able to remove it When inserting the memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while ...

Page 76: ...Connecting an external display Your computer comes with a built in display but you can also connect other external displays via available ports on the computer Some models may include the Triple Monitor function that can display image on Triple Monitor independently As the port operation of all external display devices have not been confirmed some devices may not function properly External RGB mon...

Page 77: ...ze with correct aspect ratio The HDMI out port HDMI High Definition Multimedia Interface port digitally transfers both video and audio data without reducing the quality HDMI compatible external display devices including televisions can be connected via the HDMI port Some models can support ultra high definition 3840 x 2160 pixels display on compatible external display devices via HDMI output port ...

Page 78: ... by the following steps 1 Click Desktop Desktop Assist Control Panel Hardware and Sound Sound 2 In the Playback tab select the playback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device 4 Click the Set Default button 5 Click OK to...

Page 79: ... and a Wireless display adaptor The Wireless display adaptor is a device that connects to the external display via HDMI port and can receive Wi Fi signals from your computer To wirelessly connect to an external display you can follow the steps as described below 1 In the Settings charm click Change PC settings PC and devices Devices 2 Click Add a device Your computer will start searching for the W...

Page 80: ...onnect a security cable to the computer follow the steps as detailed below 1 Turn the computer so its right side faces you 2 Align the security cable with the lock slot and secure it in place Figure 4 10 Security lock 1 2 1 Security lock slot 2 Security lock Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and co...

Page 81: ...olume level is inadequate move the Microphone Boost slider to a higher level Audio Enhancements In order to apply the sound effects for your current speaker follow the steps below 1 Click Desktop and right click on the Speakers icon on the Taskbar and then select Playback devices from the sub menu 2 Select Speakers and click Properties 3 On the Enhancements tab select the sound effects you would l...

Page 82: ...gs are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Desktop Desktop Assist Control Panel Appearance and Personalization Display Change display settings If you are running some applications for example a 3D application or video playback you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display l...

Page 83: ...computer and details how to start them For further information on their operation you may refer to each utility s online manual help files or README TXT file if applicable TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier To access this ...

Page 84: ...rovided with some models To access this utility click Desktop Desktop Assist Tools Utilities Display Utility For details on this utility see the help file TOSHIBA Password Utility This utility allows you to set a password in order to restrict access to the computer To access this utility click Desktop Desktop Assist Tools Utilities Password Utility TOSHIBA System Settings This utility allows you t...

Page 85: ... some power consumption to periods when demand is lower The utility also supports eco charge mode The battery will not be fully charged in this mode thus extending the battery s life cycle It is recommended using the computer with AC adapter connected as the battery operating time is comparatively short in this mode Depending on the usage situation the battery s life cycle might not be extended pr...

Page 86: ...ning CyberLink MediaStory TOSHIBA Function Key This utility allows you to perform some features by pressing a specified key or combined with the FN key To setup this utility click Desktop Desktop Assist Tools Utilities Function Key For details please refer to the Function Key section TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates ...

Page 87: ...ssist Media Entertainment TOSHIBA Resolution Plug in for Windows Media Player Help This utility will not be installed if the Resolution feature in TOSHIBA Display Utility is provided TOSHIBA Audio Enhancement TOSHIBA Audio Enhancement provides you the function of audio source filtering earphone audio enhancement or speaker audio enhancement To change the settings click Desktop Desktop Assist Media...

Page 88: ... on password Two levels of password security supervisor and user are available to prevent unauthorized access to your computer Intelligent power supply 1 A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC ad...

Page 89: ...mouse button or pressing the keyboard will wakeup the computer Heat dispersal 1 To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if ...

Page 90: ...rd enter from the keyboard character by character and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys Delete button Click this button to delete a registered...

Page 91: ...t shut down or restarted the saved data may not be correctly reflected For more information on shutting down or restarting the computer refer to Turning on the power Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Desktop Desktop Assist Tools Utilities Password Utility Supervisor Passwor...

Page 92: ...ree buttons OK Cancel and Apply OK Accepts your changes and closes the TOSHIBA System Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in grey are possible to confirm their status TOSHIBA System Settings screen may have the following tabs General Allows you to view the curren...

Page 93: ...y not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device When Sleep and Charge function is enabled USB bus power DC5V will be supplied to compatible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to...

Page 94: ...the compatible ports while the computer is turned off When USB device cannot be charged by Auto Mode change to Alternate Mode This function may not be able to be used with some connected external devices even if the appropriate mode is selected In this situation disable and stop using this function Some external devices cannot use Auto Mode As for the specifications of the external devices please ...

Page 95: ...5A When your computer battery capacity is too low to continue System ON CDP Charge Mode may not work In those cases connect the AC adaptor and reboot the computer Always use the USB cable that was included with your USB device When System ON CDP Charge Mode or USB Sleep and Charge function is enabled the USB Wakeup function may not work In that case use a USB port without USB Sleep and Charge func...

Page 96: ... on Library Screen It won t be refreshed automatically If sleep hibernation shutdown or reboot operation is in process during uploading the files to SkyDrive the operation will not be properly completed This app doesn t support to playback content protected by DRM If you try to play DRM protected content with Resolution On state this app may be closed Photos uploaded to SkyDrive are limited to a m...

Page 97: ... also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may also use this information for quality assurance analysis Subject to the use restrictions above the data on the internal storage drive logged may be transferred to entities located outside of your country or region of residence e g European Union ...

Page 98: ...software from your created Recovery Media Restoring the pre installed software from the Recovery Hard Disk Drive Creating Recovery Media This section describes how to create Recovery Media Be sure to connect the AC adaptor when you create Recovery Media Be sure to close all other software programs except the Recovery Media Creator Do not run software such as screen savers which can put a heavy loa...

Page 99: ... computer and allow it to load the Windows operating system from the Hard Disk Drive as normal 3 Insert the first blank disc into the optical disc drive tray or insert the USB Flash Memory into one available USB port 4 Click Desktop Desktop Assist Support Recovery Recovery Media Creator 5 After Recovery Media Creator starts select the type of media and the title you wish to copy and then click the...

Page 100: ...s charm click Power and then select Restart 3 Hold down the F12 key and then release this key one second after the computer is power on 4 Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media 5 A menu will be displayed from which you should follow the on screen instructions If you have previously chosen to remove the recovery partitio...

Page 101: ...cond after the computer is power on Choose Yes if you want to continue 3 Select Troubleshoot 4 Select Reset your PC 5 Follow the on screen instructions to finish the recovery You can also perform the restoration through PC settings in the operating system 1 Click the Settings charm and click Change PC settings 2 Click Update and recovery under PC settings and then click Recovery 3 Click Get starte...

Page 102: ... in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this che...

Page 103: ...random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down...

Page 104: ...ing the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then cl...

Page 105: ...w 1 In the Settings charm click Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas Power Keyboard Inter...

Page 106: ...the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the b...

Page 107: ...his key one second after the computer is power on the BIOS setup utility will load 3 Set the date in the System Date field 4 Set the time in the System Time field 5 Press F10 a confirmation message will be displayed 6 Select Yes the BIOS setup utility will end and the computer will restart Keyboard Keyboard problems can be caused by the setup and configuration of the computer please refer to the T...

Page 108: ...not boot from Hard Disk Drive Check to see whether there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority Options setting within the TOSHIBA System Settings Slow performance The files on the Hard Disk Drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of...

Page 109: ... from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected You cannot read a file Check to ensure the required ...

Page 110: ...nging the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The reaction of Touch Pad is either too sensitive or not sensitive enough Adjust the touch Sensitivity To access it click Desktop Desk...

Page 111: ...window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on screen pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support USB device In addition to the inf...

Page 112: ... In this case please try one or more of the following methods Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge function is...

Page 113: ... volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the c...

Page 114: ...the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external mon...

Page 115: ...LAN administrator Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure the computer s Wireless communication function is on If problems persist contact your LAN administrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure the computer s Wireless Communication function is on Check to ensure the Bluetooth Manager application is running on the computer and t...

Page 116: ...ed with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current informat...

Page 117: ...millimeters Approximately 380 w x 259 9 d x 24 5 24 5 h millimeters Approximately 380 w x 261 9 d x 19 9 19 9 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximu...

Page 118: ... Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer User s Manual 7 2 ...

Page 119: ...lgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug con...

Page 120: ...nteroperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetoo...

Page 121: ...safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives o...

Page 122: ...to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Security TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause...

Page 123: ...5 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which i...

Page 124: ... use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This su...

Page 125: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 126: ...systèmes de satellites mobiles utilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certificat...

Page 127: ...o communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that...

Page 128: ...ent uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH S...

Page 129: ...ame of the radio equipment QCNFA335 DSP Research Inc Approval Number D130158003 Broadcom BCM43142 Wireless Network Adapter b g n and Bluetooth The Name of the radio equipment BCM43142 DSP Research Inc Approval Number D135106201 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices ...

Page 130: ...nections use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are a...

Page 131: ... Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system will still be approximately 3 GB only Compute...

Page 132: ...s processing unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared...

Page 133: ...ersatile Disc DVD R Digital Versatile Disc recordable DVD RAM Digital Versatile Disc random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc read Only Memory DVD RW Digital Versatile Disc rewritable DVD R DL Digital Versatile Disc Recordable Double Layer FAT File Allocation Table FCC Federal Communications Commission FHD Full High Definition GB gig...

Page 134: ...nnect PCMCIA Personal Computer Memory Card International Association RAM Random Access Memory RGB Red Green and Blue RFI Radio Frequency Interference ROM Read Only Memory RTC Real Time Clock S P DIF Sony philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDXC Secure Digital Extended Capacity SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT ...

Page 135: ...dicator 3 2 DC IN Battery indicator 3 14 Display automatic power off 5 6 hinges 3 9 opening 2 5 screen 3 9 Documentation list 2 1 Dual Pointing Device Touch Pad 6 8 DVD Super Multi drive using writing E Equipment checklist 2 1 External monitor problems 6 13 G Graphics Processing Unit 3 12 H Hard disk drive automatic power off 5 6 HDMI out port 3 4 K Keyboard function keys 4 4 Function keys F1 F12 ...

Page 136: ...ode 2 9 turning off 2 8 turning on 2 6 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 12 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 6 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 15 Touch Pad 6 8 USB device 6 10 USB mouse 6 9 R Recovery...

Page 137: ...problems 6 12 T TOSHIBA Desktop Assist 5 1 Touch Screen U USB device problems 6 10 V Video mode 4 34 Video RAM 3 11 W Web Camera 3 8 Wireless communication 7 5 User s Manual Index 3 ...

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