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Toshiba Satellite E300 series, User Manual

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Toshiba Satellite E300 series User Manual Download Page 180

180

If Something Goes Wrong

Other Toshiba Internet Web sites

Toshiba voice contact

Before calling Toshiba, make sure you have:

❖

Your computer’s serial number

❖

The computer and any optional devices related to the problem

❖

Backup copies of your Windows

®

 operating system and all 

other preloaded software on your choice of media

❖

Name and version of the program involved in the problem 
along with its installation media

❖

Information about what you were doing when the problem 
occurred

❖

Exact error messages and when they occurred

For technical support, call the Toshiba Customer Support Center:

Within the United States at (800) 457-7777

Outside the United States at (949) 859-4273

Other Toshiba Internet Web sites

toshiba.com

Worldwide Toshiba corporate site

us.toshiba.com

Marketing and product information in 
the USA

accessories.toshiba.com

Accessories information in the USA

www.toshiba.ca

Canada

www.toshiba-Europe.com

Europe

www.toshiba.co.jp/index.htm

Japan

pcsupport.toshiba.com

Mexico and all of Latin America

acclaim.toshiba.com

Toshiba USA Self-Service support web 
site

laptopforums.toshiba.com

Community discussion forums for 
Toshiba laptop users

Summary of Contents for Satellite E300 series

Page 1: ... site pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 155 in this guide Satellite E300Series User sGuide ...

Page 2: ...RATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data please ma...

Page 3: ...o frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged...

Page 4: ...r equivalence number REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It is designed ...

Page 5: ...poration Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Customer Support Center within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Disconnection If you should...

Page 6: ...egradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground conne...

Page 7: ...u may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or pcsupport toshiba com in the United States for more information...

Page 8: ...pment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment Exposu...

Page 9: ...mber only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant l objet d une ...

Page 10: ...e specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and...

Page 11: ...efer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user...

Page 12: ...ication systems The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 The interference range of this equipment is less than 10m The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non...

Page 13: ...ded on the computer Approved by both the JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT and the TELECOM ENGINEERING CENTER The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device 5 17 GHz to 5 23 GHz for indoor use only Radio Approvals for Wireless Devices The following information is dependent on what type ...

Page 14: ...bles Intel wireless WiMAX adapters are engineered manufactured tested and quality checked to ensure that they meet all necessary local and governmental regulatory agency requirements for the regions that they are designated and or marked to ship into In many instances Intel is required to provide test data to prove regional and local compliance to regional and governmental regulations before certi...

Page 15: ...gly condition system level regulatory approval upon receipt and review of test data documenting that the antennas and system configuration do not cause the EMC and radio operation to be non compliant Approved Countries Regions for the Wireless WAN 3G module PA3759U 1MCM This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment except...

Page 16: ...sponsibility of the user The total radiated energy from all the antennas connected to the Wireless WAN adapter the Bluetooth module and the Wireless LAN cards conforms to the FCC limit of the SAR radio frequency exposure requirement regarding 47 CFR Part 2 section 1093 Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless WAN Card is far below the FCC radio freque...

Page 17: ...du dispositif The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet...

Page 18: ...ia Caicos Islands Cambodia Canada Cayman Islands Chile China Colombia Costa Rica Croatia Curacao Netherlands Antilles Cyprus Czech Republic Denmark Dominican Republic Ecuador El Salvador Egypt Estonia Falkland Islands Finland France French Guinea French Polynesia Germany Ghana Gibraltar Greece Guadeloupe Guam Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel I...

Page 19: ...t in the countries regions in the following table Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Réunion Romania Russia Saint Martin Saipan San Marino Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Tahiti Taiwan Turkey Turk Islands Ukraine UAE United Arab Emirates United Kingdom Uruguay USA Vatican Venezuela Vietnam Virgin I...

Page 20: ...Malaysia Malta Mexico Monaco Montenegro Morocco Mozambique Nambia Nepal Netherlands Netherlands Antilles New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Rwanda Saint Vincent and the Grenadines Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden S...

Page 21: ...ublic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Montenegro Mozambique Nambia Nepal Netherlands New Zealand Nicaragua Nigeria No...

Page 22: ...de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be u...

Page 23: ... be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this device The...

Page 24: ...or Estonia Finland France Germany Ghana Greece Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands New Zealand Nicaragua Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines ...

Page 25: ...Republic Ecuador Egypt El Salvador Estonia Finland France Ghana Germany Greece Herzegovina Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands Antilles Netherlands New Zealand Norway Oman Pakistan Panama Papua New...

Page 26: ...ca Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jate Japan Teleco Jordan Kazakhstan Kenya Kyrgyzstan Kuwait Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozam...

Page 27: ...IBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please contact TOSHIBA comput...

Page 28: ...etooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive...

Page 29: ...be used in such a manner that the potential for human contact during normal operation is minimized Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R TTE directive 1999 5 EC and has been provided with the...

Page 30: ...t to disassemble adjust or repair an optical disc drive You could damage the drive You would also be exposed to laser light or other safety hazards resulting in serious injury Always contact an authorized Toshiba service provider if any repair or adjustment is required Location of the Required Label Sample shown below Location of the label and manufacturing information may vary Copyright This guid...

Page 31: ...FORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS ...

Page 32: ... in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital and SD are trademarks of SD Card Association Wi Fi is a registered trademark of the Wi Fi Alliance WiMAX is a trademark of the WiMAX Forum xD Picture Card is a trademark of Fuji Photo Film Co Ltd All other brand and product names are trademarks or registered tr...

Page 33: ...ions 44 Chapter 1 Getting Started 45 Selecting a place to work 45 Setting up a work environment 45 Keeping yourself comfortable 46 Precautions 46 Important information on your computer s cooling fan 48 Setting up your computer 48 Connecting to a power source 49 Charging the main battery 51 Using the computer for the first time 52 Opening the display panel 52 ...

Page 34: ...g the internal storage drive operating status 69 Installing drivers and applications 69 Using the touch pad 70 Adjusting touch pad settings 73 Disabling or enabling the touch pad 73 Using external display devices 74 Selecting video cables 74 Connecting an HDMI compatible television or display device 74 Connecting an external monitor or projector 74 Directing the display output when you turn on the...

Page 35: ... 92 Backlit keyboard 93 Starting a program 93 Starting a program from the Start menu 93 Starting a program from Windows Explorer 94 Starting a program using the Search programs and files field 95 Saving your work 95 Printing your work 97 Backing up your work 98 Restoring your work 98 Using the optical disc drive 99 Viewing Blu ray Disc movies 99 Optical disc drive components 101 Inserting an optic...

Page 36: ...he main battery runs low 112 Setting battery notifications 113 Conserving battery power 113 Power Plans 114 Using the TOSHIBA eco power plan 115 Changing the main battery 116 Removing the battery from the computer 116 Inserting a charged battery 118 Taking care of your battery 119 Safety precautions 119 Maintaining your battery 120 Disposing of used batteries 120 Traveling tips 122 Chapter 4 Explo...

Page 37: ...138 Using a supervisor password 138 Using a user password 140 Deleting a user password 140 TOSHIBA Face Recognition Utility 141 TOSHIBA PC Diagnostic Tool Utility 142 TOSHIBA HDD Protection Utility 143 Mouse Utility 144 TOSHIBA Hardware Setup 145 TOSHIBA Sleep Utility 147 Starting the TOSHIBA Sleep Utility 147 USB Sleep and Charge 147 Enabling USB Sleep and Charge 149 Power supply mode settings 14...

Page 38: ...1 Memory problems 162 Power and the batteries 162 Keyboard problems 163 Display problems 164 Disk or storage drive problems 166 Error checking 166 Optical disc drive problems 167 Sound system problems 170 Printer problems 170 Wireless networking problems 171 DVD and BD operating problems 172 Develop good computing habits 173 Data and system configuration backup in the Windows operating system 174 ...

Page 39: ... key functions 184 Internet 185 Disabling or enabling the touch pad 185 Illumination 185 Optical disc drive 185 Output Display switch 186 Display brightness 187 Disabling or enabling wireless devices 188 Keyboard hot key functions 189 Appendix B Power Cord Cable Connectors 190 Glossary 191 Index 206 ...

Page 40: ...iency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode We recommend that you leave ...

Page 41: ...he ENERGY STAR Program This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS re...

Page 42: ...of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This guide This guide introduces the computer s featu...

Page 43: ...serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highlight other ...

Page 44: ...with the following documentation An electronic version of the User s Guide this document A Quick Start Card A Resource Guide It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty Tosh...

Page 45: ...puter in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave ...

Page 46: ...cautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the computer t...

Page 47: ...rning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid...

Page 48: ...e Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilation section in the Instruction Manual for Safety and Comfort that is shipped with your computer The cool...

Page 49: ... ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been pro...

Page 50: ...a to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The DC IN power light on the indicator panel glows white Never attempt to connect or disconnect a power plug with wet hands Fa...

Page 51: ...anging the main battery on page 116 for information on replacing the main battery Charging the main battery Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows white After that the battery will be completely charged and ready to power the comput...

Page 52: ...ly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the computer by the display panel Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel Small bright dots may appear on your screen display when you turn on your co...

Page 53: ... to ensure that all drives and slots are empty 3 Press and release the power button The ON OFF light glows white Sample Illustration Turning on the power The preinstalled operating system will load automatically When you turn on the computer for the first time do not turn off the power again until the operating system has loaded completely Setting up your software When you turn on the computer for...

Page 54: ...evices Before adding external devices or memory Toshiba recommends setting up your software See Setting up your software on page 53 After starting your computer for the first time you may want to Add more memory see Adding memory optional on page 54 Connect a mouse see Using a mouse on page 76 Connect an external keyboard see Using an external keyboard on page 76 Connect an external monitor see Us...

Page 55: ...mmended that you create recovery DVDs media before using your system for the first time See Creating recovery DVDs media on page 63 and Restoring from recovery DVDs media on page 66 Recovery option Description Recover to out of box state This option restores the original factory image to your internal storage drive returning your computer to its out of box state Recommended recovery method See Rec...

Page 56: ... recommended recovery method Recovering an internal storage drive to its out of box state deletes all partitions on the drive and all information stored in those partitions Be sure to save your work to external media before executing the recovery For more information see Backing up your work on page 98 During the recovery process it is strongly recommended that your computer be connected to an ext...

Page 57: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 4 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 58: ...cating that the internal storage drive has been recovered 8 Press any key on the keyboard to restart the computer Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 9...

Page 59: ... the first method follow the procedure below To recover using the second method see Restoring from recovery DVDs media on page 66 To recover using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 A warning screen appears stating that when the recovery is executed all data...

Page 60: ...lecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen 5 The Recovery of Factory Default Software screen appears Select Recover without changing the hard drive partitions Sample Image Recovery of Factory Default Software screen ...

Page 61: ...ing the recovery For more information see Backing up your work on page 98 During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor The Recover to a custom size partition option restores your C drive to its out of box state and allows you to specify the size for the C partition You can resize and recover the C drive using ...

Page 62: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 4 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 63: ... work to external media before proceeding see Backing up your work on page 98 8 Click Next to begin the recovery When the process is complete a message displays indicating that the C drive has been recovered 9 Press any key on the keyboard to restart the computer Creating recovery DVDs media It is strongly recommended that you create recovery DVDs media If the recovery files on your internal stora...

Page 64: ...l prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files To create recovery DVDs media 1 Click Start All Programs My Toshiba and then...

Page 65: ...If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your computer All information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery DVDs media Be sure to save the information stored on your external media to another storage device befo...

Page 66: ... page 63 With recovery media you can Recover to out of box state recommended recovery method Recover without changing the internal storage drive partitions Recover to a custom size partition For more information on these options see Recovering the Internal Storage Drive on page 55 When you restore your system only the operating system files applications and drivers originally shipped with the comp...

Page 67: ...ard drive partitions If you want to recover the C partition only leaving other partitions you have created intact Recover to a custom size partition If you want to recover the C drive to its out of box state and specify a custom size for the C drive Note This option deletes all other partitions from the drive 8 Follow the on screen instructions to complete the recovery process When the process is ...

Page 68: ...and then power on the computer When the initial screen displays press F12 Using the arrow keys select the DVD or USB Flash option on the boot menu depending on which type of media you are using and then press Enter Select Toshiba Recovery Wizard and then click Next 2 Select Erase the hard disk and then click Next 3 Choose one of the following options on the Erase the hard disk screen Delete all da...

Page 69: ...o restart the computer Checking the internal storage drive operating status After restoring your internal storage drive you can check its status as follows 1 Click Start 2 Right click Computer 3 Select Manage 4 Click Disk Management 5 Highlight the internal storage drive in the Volume list to display its status in the lower portion of the screen Installing drivers and applications The TOSHIBA Appl...

Page 70: ...the screen Open or activate an item on the screen Scroll through a document or information Zoom in for a close up view Zoom out to see more information at once Sample Illustration The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation The pointer is the icon usually an arrow that moves on the screen when you slide your finger ac...

Page 71: ...Open or activate an item 1 Move the pointer to the item you want to open activate 2 Do one of the following Tap the touch pad twice in rapid succession OR Press and release the primary control button twice in rapid succession Sample Illustration Tap twice to open Right click an item 1 Move the pointer to the item you want to right click 2 Press and release the secondary control button This feature...

Page 72: ...ection reverse the direction of the circular motion 4 To stop scrolling lift your finger off of the touch pad To enable circular scrolling click on the Mouse icon in the Optimize tab of Toshiba Assist Click the Device Settings tab and then click on Settings Double click on Scrolling and then double click on One Finger Scrolling Enable Circular Motion scrolling and click OK Sample Illustration Circ...

Page 73: ...n page 73 Disable the tapping feature If you disable tapping only you can still use the touch pad s control buttons and move the pointer by sliding your finger on the touch pad Adjust the sensitivity of the touch pad so that it is less responsive to accidental light taps and lighter finger pressure Touch pad setting options vary by computer model The touch pad settings are accessible through the M...

Page 74: ...device to the computer Connect one end of an HDMI cable not included with your computer to the HDMI Out port on the side of your computer and then connect the other end of the cable to your television or display device Refer to the manual that came with the television or display device for more information Your computer will automatically detect the external display device Connecting an external m...

Page 75: ...quickest way to change the display output settings is to use the display hot key F5 Press F5 repeatedly until the setting you want takes effect Briefly pause each time you press the F5 key to allow time for the display to change This hot key cycles through the settings in the following order the last two options are available if an external monitor is connected Built in display only Built in displ...

Page 76: ... use a mouse instead of the computer s built in touch pad You can use a USB compatible mouse Connecting a printer Your printer documentation may require you to install the printer software before physically connecting the printer to your computer If you do not install the software as instructed by the printer manufacturer the printer may not function correctly Read the documentation that came with...

Page 77: ... printer cable to the printer and then connect the other end to one of the computer s USB ports 2 Plug the printer s power cable into a live AC outlet Setting up a printer Some printers require a specific installation process Refer to your printer installation guide for instructions before completing the following procedure If your printer does not support Plug and Play follow these steps to set i...

Page 78: ...ep Each option has its advantages Use the Shut down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer You must turn off your computer in order to upgrade your computer s internal hardware such as memory TECHNICAL NOTE Before using the Shut down option to turn off your computer save your files and make sure all disk disc activity light...

Page 79: ...n mode on page 82 Sleep mode The Sleep command places the computer into a power saving mode Sleep saves the current state of the computer to memory so that when you restart the computer you can continue working from where you left off After your computer sleeps for an extended period of time the Windows operating system may save any open documents and programs to your internal storage drive and th...

Page 80: ...open programs shuts down the operating system and then turns off your computer To turn off your computer using the Shut down command 1 Click Start Sample Image Shut down button 2 Click the Shut down button in the lower right corner of the Start menu The computer closes all open programs shuts down the operating system and then turns off Turning off the computer more quickly You can also turn off t...

Page 81: ...ppears Sample Image Edit Plan Settings screen 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Power buttons and lid to display the actions that you can configure Sample Image Advanced settings tab of Power Options screen 5 Select the options you want from the drop down lists ...

Page 82: ...K Once the computer is configured you can turn it off by either pressing the power button or closing the display panel depending on the options set Restarting your computer To start the computer up again press the power button until the ON OFF light glows white If you turn off the computer by closing the display panel you can start it again by opening the display panel Using and configuring Hibern...

Page 83: ...can also specify an amount of time after which the computer automatically goes into Hibernation mode To use any of these methods you first need to enable them using the Power Options feature 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears ...

Page 84: ...n battery power or while connected to AC power Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button 6 Click Apply 7 Click OK Once the computer is configured you can place it into Hibernat...

Page 85: ...mand 1 Click Start and then click the arrow next to the Shut down button in the lower right corner of the Start menu Sample Image Shut down menu 2 Click Sleep in the pop up menu The computer saves the status of all open programs and files to the memory turns off the display and enters into a low power mode The ON OFF light blinks amber indicating the computer is in Sleep mode Configuring Sleep mod...

Page 86: ...the power plan to be customized The Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 To change the amount of time after which the computer enters Sleep mode Under Put the computer to sleep select the desired amount of time in both the On battery and Plugged in categories To disable the computer from automatically entering Sleep mode select Never 4 Click Change advanced po...

Page 87: ...r is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button 7 Click Apply 8 Click OK Once the computer is configured you can place it into Sleep mode by ...

Page 88: ...documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 114 There are additional custom settings you can choose See Utilities on page 132 Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your...

Page 89: ...puter to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object...

Page 90: ...storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 95 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset i...

Page 91: ...ution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both The Windows operating system ...

Page 92: ...rl Fn and Alt keys do different things depending on the program you are using For more information see your program documentation Function keys The function keys not to be confused with the Fn key are the 12 keys at the top of the keyboard Sample Illustration Function keys F1 through F12 are called function keys because they execute programmed functions when pressed Function keys marked with icons...

Page 93: ... Explorer If you prefer to open the program first you have four options You can Double click the icon for the program on your desktop Use the Start menu Use Windows Explorer to locate the program file Use the Search programs and files field in the Start menu The next three sections explain how to start a program from the Start menu Windows Explorer and the Search programs and files field Starting ...

Page 94: ...ndows Explorer If you pause with your mouse on All Programs it will open it up You may need to scroll up or down to see the complete list 1 Click the Windows Explorer icon on the taskbar 2 In the left part of the window double click Computer to expand the window 3 In the left part of the window click the line that ends in C 4 In the right part of the window double click the folder containing the p...

Page 95: ...ou type all matching files and programs are displayed in a separate window 3 In the search results window click WordPad under Programs Saving your work Before you turn off the computer using the Shut down command save your work on the internal storage drive external media flash media or optical disc This is one of the most important rules of computing When you turn off the computer using the Sleep...

Page 96: ...ur file to be stored 3 Type a file name then click Save File names The Windows operating system supports long file names that can contain up to 260 characters and can include spaces Some applications do not support long file names and require file names limited to no more than eight characters You may use all the letters numbers and other characters on the keyboard except for these characters File...

Page 97: ... your work Ensure the operating system is set up for your printer as described in Setting up a printer on page 77 HINT You only need to set up the printer the first time you connect it If you use more than one printer or are changing printers you will need to set up the Windows operating system to run with the additional printer s To print a file 1 If your printer is not on turn it on now 2 Click ...

Page 98: ...installed on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 176 HINT Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs DVDs You may prefer to use a high capacity backup system such as an external hard drive Restoring your work To restore information f...

Page 99: ... you play a DVD or BD from another region the drive will automatically change to play in the format of the other region The drive will allow you to change regions four times On the fourth change the region will be locked in That is the drive will only play DVDs and BDs from that last region Note that changing from region 1 to region 2 and back to region 1 is counted as two changes For optimum DVD ...

Page 100: ...your computer s display settings see Directing the display output when you turn on the computer on page 75 When an HDMI cable is used to send a High Definition signal to an external monitor the audio signal is automatically sent with the video signal If you want to change the destination of the audio signal use the Sound properties in the Control Panel Sample Image Sound properties window If you w...

Page 101: ...nction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it If your computer comes with a solid state drive SSD available on certain models under cert...

Page 102: ...e of dust If the disc is dusty clean it as described in Caring for optical discs on page 105 6 Place the disc carefully in the disc tray label side up Sample Illustration Positioning the disc in the drive 7 Gently press the disc onto the center spindle until it clicks into place Handle DVDs BDs and CDs carefully making contact only with the center hole and edge Do not touch the surface of the disc...

Page 103: ...e putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing Playing optical media If you insert an optical disc into the optical disc drive and the Auto Run feature does not automatically start your disc try launching the optical disc manually To do this follow these steps 1 Click Start and then...

Page 104: ...rded on your optical disc drive may not play back or operate properly on other computers or optical media players These problems are not due to any defect in your Toshiba computer or optical disc drive Please refer to your computer s product specification for listing of specific format compatibilities Copy protection technology may also prevent or limit recording or viewing of certain optical medi...

Page 105: ...p of it Do not apply a label to or otherwise mar the surface of a disc Hold a disc by its outside edge Fingerprints on the surface can prevent the optical disc drive from reading the data properly Do not expose discs to direct sunlight or extreme heat or cold To clean a disc that is dirty wipe it with a clean dry cloth The most efficient method to clean it is to start from the center of the disc a...

Page 106: ...ber of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that prov...

Page 107: ...r visit the Toshiba Web site at accessories toshiba com Use only batteries designed to work with your Toshiba computer To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter i...

Page 108: ...t Center Using additional batteries If you travel and need to work for many hours without an AC power source you may purchase a battery module for use in the computer or carry additional charged battery packs with you You can then replace a discharged battery and continue working For more information on batteries and accessories see accessories toshiba com Charging batteries The battery needs to b...

Page 109: ...50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you operate your computer on battery power until the battery discharges completely Doing this extends battery life and helps ensure accurate monitoring of battery...

Page 110: ...main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows white when the main battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life and charge time may vary depending upon power mana...

Page 111: ...orner of the keyboard When the ON OFF light or power button light flashes amber it indicates that the system is suspended using the Windows operating system Sleep command Sample Illustration Power and battery light locations System indicator lights Power button Internal storage Optical disc drive light Wireless indicator ON OFF light DC IN power Battery light light ...

Page 112: ...king in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and repla...

Page 113: ...ions The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Battery to display the battery options Sample Image Advanced settings tab of Power Options screen 5 Configure the alarm settings to suit your...

Page 114: ... before you need to recharge the battery Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections describe how to choose a Power Plan and discuss each power saving option Power Plans You can choos...

Page 115: ...anges you have performed By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited The eco plan is the best used for maximum battery time The Balanced plan is a compromise between battery time and performance Using the TOSHIBA eco power plan This computer is equipped with the TOSHIBA eco power plan Operating the computer with this power plan enab...

Page 116: ...s could cause serious injury or fire and could also damage the battery pack and computer Never expose a battery pack to abnormal shock vibration or pressure The battery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury TECHNICAL NOTE To avoid losing any data save your ...

Page 117: ...the computer Sample Illustration Removing the battery If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock ...

Page 118: ...atch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slide into the slot easily move the battery release lock to the unlocked position and try again Do not force the battery into position Sample Illustration Inserting the battery 3 Slide the battery release lock to the locked position Sample Illustration Locking the battery rele...

Page 119: ...amage it Avoid touching the metal terminals of the battery with another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release caustic liquid If a battery is leaking or damaged replace it immediately Use protective gloves when handling a damaged battery To...

Page 120: ...ect the AC adaptor to the computer and the power cord cable to a power outlet The DC IN or AC power light should glow white and the battery light should glow amber to indicate that the battery pack is being charged If the DC IN or AC power light indicator does not glow power is not being supplied Check the connections for the AC adaptor and power cord cable 5 Charge the battery pack until the batt...

Page 121: ...bly resulting in serious injury After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulations it may be illegal to dispose of old batteries by placing them in the trash Please be kind to our shared environment Check with your local government authority for details regarding where to recycle old batt...

Page 122: ... space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When traveling by air you may be required to pass your computer through airport security equipment The X ray equipment will not harm your computer Before using your computer aboard an aircraft make sure the Wirele...

Page 123: ...ything you can do in the Windows operating system You can use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 124: ... An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files...

Page 125: ...If you place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Start button to Start programs Open documents Adjust system settings Find files Access Windows Help and Support Suspend system activit...

Page 126: ...owser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet A way to connect to the ISP for example Wi Fi LAN etc Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software external hardware or services Availability of public wireless LAN access points may be limited Your system may ...

Page 127: ...ult your network administrator Many hotels airports and offices offer Wi Fi access If your computer has Wi Fi ask for help when connecting to a Wi Fi network Exploring audio features You can use your computer to record sounds using the computer s internal microphone or an optional external microphone You can listen to sound files or audio CDs using the built in speakers headphones or external spea...

Page 128: ... hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack on the computer 2 Using any necessary adapters plug the cable from the headphones or external speakers into the headphone ja...

Page 129: ...mory Stick PRO Memory Stick PRO Duo Memory Stick Duo Secure Digital SD or MultiMediaCard MMC media These media can be used with a variety of digital products digital music players cellular phones PDAs digital cameras digital video camcorders etc To use a micro or mini SD Card an SD adapter is required To avoid damaging your card or computer never insert a Memory Stick Duo or Memory Stick PRO Duo c...

Page 130: ...se the storage area to static electricity which can destroy data Removing memory media 1 Prepare the card for removal by clicking on the Show hidden icons button if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed ...

Page 131: ...ll it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out ...

Page 132: ...t options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Mouse Utility ...

Page 133: ...he TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window The TOSHIBA Assist offers three categories of options Secure Protect Fix Optimize ...

Page 134: ...134 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 135: ...135 Utilities TOSHIBA Assist Protect Fix The features available in this category are TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 136: ...available in this category are Mouse Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA Button Support TOSHIBA Accessibility TOSHIBA Face Recognition Utility TOSHIBA Sleep Utility TOSHIBA eco Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 137: ...edia on page 63 TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications 1 Click Start All Programs My Toshiba and then TOSHIBA Application Installer 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Samp...

Page 138: ...ain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set Using a supervisor password ...

Page 139: ...Registered 5 Enter your password and then enter it again to verify 6 Click OK The supervisor password utility dialog box appears 7 Select Able to run HWSetup or Unable to run HWSetup and then Click OK 8 Restart the system to complete the process Deleting a supervisor password To delete a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist win...

Page 140: ...our organization or others as a result of the inability to access your computer To register a password for the power on password functions 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the User Password icon 4 Click Registered 5 Enter your password and then enter it again to verify 6 Click OK 7...

Page 141: ...ng Settings Authentication Functions Please note that some changes to the likeness of a registrant such as hair style changes or wearing a cap or glasses may affect the recognition rates when such changes occur after the registrant s image has been registered TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the...

Page 142: ... the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs TOSHIBA Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appe...

Page 143: ...e motion detector s sensitivity level for AC power and battery power operation To use the TOSHIBA HDD Protection Utility 1 Click Start All Programs TOSHIBA Utilities and then HDD Protection Settings or click the HDD Protection icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA HDD Protection Properties window appears Sample Image TOSHIBA HDD Protection Properties window 2 Select ON to enabl...

Page 144: ...ces and Printers click Mouse or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears Sample Image Mouse Properties screen The settings you can change are divided into these categories Buttons Pointers Pointer Options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device 2 Adjust the settings as desire...

Page 145: ...pears Sample Image TOSHIBA HWSetup screen General tab options The TOSHIBA HWSetup screen may have the following tabs Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer then quickly pressing the F12 key Select the boot device by pressi...

Page 146: ...fter starting in Sleep mode press F5 For more information see Directing the display output when you turn on the computer on page 75 General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to access the wake on keyboard function LAN Allows you to set networking functions Password Allows you to set a user password SATA Allows yo...

Page 147: ...B bus power DC 5V to the USB port even when the computer is in Sleep mode Hibernation mode or shutdown state powered off This function can only be used for the port that supports the USB Sleep and Charge function hereinafter called compatible port Compatible ports are USB ports that have the symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices...

Page 148: ... connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB Sleep and Charge function External devices connected to the USB bus power DC 5V function that interfaces with the power ON OFF of ...

Page 149: ...the slider at the bottom of the utility window beneath the Lower limit of remaining battery life heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or less of the battery power remains Power supply mode settings Your computer may provide two different charging modes to support various types of USB devices If your computer provides more t...

Page 150: ...SHIBA Button Support TOSHIBA Button Support allows you to customize the TOSHIBA Presentation button These buttons are located on the system control panel directly above the keyboard To access TOSHIBA Button Support 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Button Support window appears Sample Image TOSHIBA Button Support screen 2 Under Button Name se...

Page 151: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs TOSHIBA Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Page 152: ...SHIBA Utilities and then TOSHIBA eco Utility Double click the TOSHIBA eco Utility icon in the notification area Right click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility The TOSHIBA eco Utility window appears Sample Image TOSHIBA eco Utility window To activate the TOSHIBA eco power plan select ON in the upper left section of the screen For more informa...

Page 153: ...r battery LCD fan HDD sound volume wireless communication switch docking and USB information date of initial system use and also computer and device usage e g power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very small portion o...

Page 154: ...are via the Windows Control Panel Doing so will automatically delete all collected information from the internal storage drive The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply ...

Page 155: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 156: ... the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the ON OFF indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the DC IN power light ...

Page 157: ...of time To charge the battery leave the computer plugged into a live wall outlet for several hours For more information see Charging batteries on page 108 The DC IN power light is blinking If the DC IN power light is blinking try the following steps 1 Cut off power to the computer by disconnecting the AC adaptor and removing the battery The error condition will be interrupted and the DC IN power l...

Page 158: ... current A for each device The voltage level must match exactly The amperage rating of the AC adaptor must be equal to or greater than that required by the computer The battery light is blinking when the computer is on If the battery light is blinking when the computer is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for example DC 19V 3 95...

Page 159: ...ocedure to fix the problem To do this use the options in the Startup menu To open the Startup menu 1 Restart your computer 2 Press F8 when your computer starts and before Windows starts loading The Windows Advanced Boot Options menu displays these options Repair Your Computer Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable low resolution video 640 x 480...

Page 160: ...r your browser to locate the site My browser cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can ass...

Page 161: ...check a device s properties 1 Click Start Control Panel System and Security and then under System click Device Manager 2 To view the device s installed double click the device type 3 To view the properties double click the device The operating system displays the device Properties dialog box which provides an array of tabs They may include The General tab which provides basic information about the...

Page 162: ...me typical problems and how to solve them The DC IN power light does not come on when you plug in the AC adaptor and power cord cable Make sure the AC adaptor and power cord cable are firmly plugged into both the wall outlet and the computer If the DC IN power light still does not come on check that the wall outlet is working properly by plugging in a lamp or other appliance The AC adaptor and pow...

Page 163: ...your software using the internal storage drive more Is the display power set to turn off automatically Was the battery fully charged to begin with All these conditions affect how long the charge lasts After a period of time the battery will lose its ability to perform at maximum capacity and will need to be replaced This is normal for all batteries To purchase a new battery pack see your accessori...

Page 164: ... will advance you through the display options If you are using an external monitor Check that the monitor is turned on Check that the monitor s power cord cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the computer is firmly attached Try adjusting the contrast and brightness controls on the external monitor Press F5 to make sure the disp...

Page 165: ...sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher Devices that do not support this resolution will only work in Internal External mode and not simultaneous mode Small bright dots appear on your TFT display when you turn on your computer Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large ...

Page 166: ...he directories and files on the storage drive and repairs any damage it finds To run Error checking 1 Click Start and then Computer 2 Right click the drive you want to check 3 On the pop up menu click Properties The drive s Properties box appears 4 Click the Tools tab 5 Click the Check now button The Check Disk box appears 6 You can choose one or both options Automatically fix file system errors S...

Page 167: ...s closed properly Press gently until it clicks into place Open the tray and remove the disc Make sure the tray is clean Any dirt or foreign object can interfere with the laser beam Examine the disc to see if it is dirty If necessary wipe it with a clean cloth dipped in water or a neutral cleaner Replace the disc in the tray Make sure that the disc is lying flat label side up Close the tray careful...

Page 168: ...utton on the screen Press the button on the optical disc drive itself For additional information see You press the disc eject button but the drive tray does not slide out on page 167 High Definition content via the Blu ray Disc is not displaying properly Available on certain models If you system comes with a Blu ray player make sure you are using an HDCP High Bandwidth Digital Content Protection H...

Page 169: ...ications during BD playback BD player does not support DVD playback Please use Windows Media player or TOSHIBA DVD Player for DVD playback BD playback feature support may vary with each BD Please contact content publisher directly with any questions Do not play a Blu ray Disc when recording a TV program whether live or pre scheduled Doing so may cause Blu ray Disc playback or television program re...

Page 170: ...king power outlet turned on and ready on line Check that the printer has plenty of paper Some printers will not start printing when there are just two or three sheets of paper left in the tray Make sure the printer cable is firmly attached to the computer and the printer Run the printer s self test to check for any problem with the printer itself Make sure you installed the proper printer drivers ...

Page 171: ...ator light will be lit Verify that your computer can detect access points or routers If it can detect a Wi Fi access point or router then it may be a configuration issue Verify that signal strength is good using the utility provided with the Wi Fi adapter If another computer is on the same network verify that it has network access and can connect to the Internet If for example the other computer c...

Page 172: ...ng Wired Equivalent Privacy WEP etc check the access point vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases The Windows operating system wireless management utility does not work If you are using an external Wi Fi adapter a USB adapter or other variety check if the adapter comes with its own management utility If ...

Page 173: ...title Change the setting for when to turn off the display using the following steps 1 Click Start Control Panel System and Security and then Power Options 2 Click Choose when to turn off the display in the left pane 3 To turn off the display select Never in the drop down lists 4 Click Save changes The screen saver runs while you are watching a movie or title If the screen saver is enabled it runs ...

Page 174: ...al storage drive and start again reloading all your programs and data files from a backup source will save time Read the user s guides It is very difficult to provide a fail safe set of steps you can follow every time you experience a problem with the computer Your ability to solve problems will improve as you learn about how the computer and its software work together Get familiar with all the us...

Page 175: ...these steps to create a restore point using the System Restore utility 1 Click Start Control Panel System and Security and then System 2 In the left pane click System protection The System Protection tab of the System Properties window appears 3 Click Create 4 In the input field enter a name that is descriptive enough to be easily understood in the future such as Before installing Brand X Accounti...

Page 176: ...computer with the Windows operating system The most valuable component of your computer system is the data you create and store on its internal storage drive Since problems with either hardware or software can make the data inaccessible or even destroy it the next most valuable component of your computer system may be a recent backup of your data Fortunately the Windows operating system offers a c...

Page 177: ... process introduced Back up your critical data see Backing up your data or your entire computer with the Windows operating system on page 176 Have your back up DVD s on hand in case you need any files from them Do not guess follow directions carefully It is often necessary to run an installation utility first before connecting a new hardware item to the computer If the device is connected first it...

Page 178: ...ing a different charging mode in the TOSHIBA Sleep Utility if your computer provides more than one charging mode For more information see Power supply mode settings on page 149 If you are attempting to charge a device without an AC adaptor connected to the computer the computer s battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted Lower the li...

Page 179: ... problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Consult the dealer from whom you purchased your computer and or program Your dealer is your best source for current information For the detailed specifications for your computer visit pcsupport toshiba com Cl...

Page 180: ...rred Exact error messages and when they occurred For technical support call the Toshiba Customer Support Center Within the United States at 800 457 7777 Outside the United States at 949 859 4273 Other Toshiba Internet Web sites toshiba com Worldwide Toshiba corporate site us toshiba com Marketing and product information in the USA accessories toshiba com Accessories information in the USA www tosh...

Page 181: ...y Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd Irvine California 92618 USA 800 457 7777 within the US 949 859 4273 outside of the US this call may incur long distance charges Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mex...

Page 182: ... on additional Toshiba worldwide locations please visit www toshiba co jp index htm United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany ...

Page 183: ...ds provide a quick way to modify selected system functions and to launch applications Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Internet touch pad Illumination ODD Output Display switch Brightness control Wireless ...

Page 184: ... the function key 2 Press the hot key associated with the desired function The associated hot key Card appears at the top of the screen with its available options below it 3 To cycle through the displayed options press the function key repeatedly Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key This section lists the available h...

Page 185: ...ing the touch pad Illumination Optical disc drive Press this hot key to activate the default Internet browser Press this hot key enables disables the touch pad Press this hot key to turn the keyboard backlight ON OFF Press this hot key to turn the optical disc drive ON OFF ...

Page 186: ...l monitor only TV or other external video device only External monitor and TV simultaneously Built in display and TV or other external video device simultaneously Built in display and external monitor extended desktop Built in display and TV extended desktop External monitor and TV extended desktop Swap Switch primary display between internal display and external monitor when using extended deskto...

Page 187: ...rnal Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display This TOSHIBA Card decreases or increases the screen brightness This hot key decreases the screen brightness This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the following options Sa...

Page 188: ...th module Wireless WAN 3G enabled Enables just the Wireless WAN 3G module All disabled Disables the Bluetooth Wi Fi and Wireless WAN 3G modules All enabled Enables the Bluetooth Wi Fi and Wireless WAN 3G modules Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To enable Bluetooth select To enable Wireless ...

Page 189: ...he speaker volume This hot key to enable disable volume mute on your computer Fn This hot key turns allows you to zoom out Fn This hot key turns allows you to zoom in Fn This hot key turns the backlit keyboard ON OFF You can also set a timer to turn the backlight off after a designated amount of non operation For more information see Backlit keyboard on page 93 Fn This hot key switches screen reso...

Page 190: ...rrect power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 191: ...ting Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU Central Processing Unit DC Direct Current DMA Direct Memory Access ...

Page 192: ...timedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MIDI Musical Instrument Digital Interface PC Personal...

Page 193: ...ty color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligen...

Page 194: ...formation is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priori...

Page 195: ... occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless o...

Page 196: ...window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power usually supplied by batteries DC flows in one direction Compare Alternating Current AC Direct Memory Access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a comput...

Page 197: ...gital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Video Disc Read Only Memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E emulation A technique in which a device or program imitates another device or program enable To turn on a computer option See also disable eSATA An e...

Page 198: ...pare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Their f...

Page 199: ...memory resident program hot swapping The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change I icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors t...

Page 200: ...d To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M memory Typically refers to t...

Page 201: ...disk A disk for storing programs and data that cannot be used to start the computer Compare system disk O online Available through the computer Online may refer to information being read from your own computer s internal storage drive such as online documentation or online Help or to information coming from another company on a company network or the Internet operating system A set of programs tha...

Page 202: ...de your finger across the touch pad or move a mouse Used to point to and select activate on screen items such as icons menu items and buttons The shape and purpose of the pointer varies depending on the program you are using and what you are doing pointing device Any device such as the touch pad or a mouse that enables you to move the pointer on the screen port A socket on the computer where you p...

Page 203: ...s The RJ11 connector is a 6 wire connector RJ45 connector An eight wire connector used to connect a computer to a network ROM Read Only Memory Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the comp...

Page 204: ...mpt The symbol in the MS DOS operating system generally a drive letter followed by a greater than sign indicating where users are to enter commands T TFT display See active matrix display U Universal Serial Bus USB USB is a serial bus that supports data transfer USB allows hot swapping of peripherals See also bus hot swapping serial upload To send a file to another computer through a modem or netw...

Page 205: ...d is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also Internet ...

Page 206: ...ge indicator light 51 charge time 108 charger 108 charging 51 108 charging the real time clock RTC 109 conserving power 113 determine remaining power 112 disposal 120 indicator light 111 installation 116 118 low charge 112 maintaining 120 maximum capacity 107 monitoring power 51 110 power management 108 power options 113 purchase additional 108 real time clock RTC 107 recharge time 107 removing 11...

Page 207: ... troubleshooting 156 computing habits troubleshooting 173 computing tips 90 configuring Hibernation mode 82 Hibernation mode options 83 Sleep mode 85 Sleep mode options 85 connecting AC adaptor 49 AC adaptor cord to DC IN 50 computer to a network 127 HDMI compatible TV or display device 74 monitor 74 power cord cable 50 power source 50 cooling fan adequate ventilation 48 customize computer setting...

Page 208: ...ng up 91 98 file names 96 printing 97 restore 98 saving 95 96 using a file extension 96 function keys 92 H headphones using 128 Help and Support troubleshooting 160 Hibernation mode 78 configuring 82 configuring options 83 powering down 83 Shut down 83 starting again from 85 using 82 hot key backlight 189 disabling or enabling wireless devices 188 display brightness 187 Internet 185 keyboard overl...

Page 209: ...mory media 130 removing memory media 130 using 129 microphone using 127 monitor connecting 74 monitor problems troubleshooting 164 monitoring battery power 110 mouse installing 76 mouse utility 144 moving the computer 89 N network accessing 127 connecting your computer 127 networking wireless 126 notification area 126 O ON OFF indicator light 111 online resources Toshiba 105 optical disc Auto Run ...

Page 210: ... 53 power management 108 optimum performance 108 power plans selecting power plan options 114 power saving options 113 powering down using Hibernate 83 using Sleep 85 precautions safety 46 printer connecting 76 setting up 77 troubleshooting 170 USB compatible 76 printing a file 97 problem solving contacting Toshiba 179 Startup options 159 program starting 93 program starting from Start menu 93 pro...

Page 211: ...nvironment 45 settings customize computer settings 88 display output 75 Shut down button 80 command 80 computer 80 Hibernation mode 83 Sleep mode 85 Sleep mode 79 configuring 85 configuring options 85 hot key 185 powering down 85 Shut down 85 starting again from 88 using 85 software Setup Wizard 53 software program starting 93 starting from Start menu 93 solid state drive SSD 101 sounds recording ...

Page 212: ...properties 161 computer will not start 156 contacting Toshiba 179 corrupted damaged data files 167 data entire system backup 176 DC IN power light is blinking 157 Device Manager 161 Disk Defragmenter 166 display error message 165 display problems screen is blank 164 DVD BD player 172 eject button 167 error message warning resume failure 157 Error checking 166 external display problems 165 external...

Page 213: ...eting 140 user password setting 140 using a microphone 127 computer lock 89 DVDs 99 Hibernation mode 82 Memory card reader 129 optical disc drive 99 Shut down command 80 Sleep mode 85 TOSHIBA eco power plan 115 touch pad 70 Web Camera 128 using the keyboard 91 Utilities 132 V video projector adjusting display 76 W warranty standard limited warranty 44 Web Camera using 128 Web sites 179 Wi Fi wirel...

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