140
If Something Goes Wrong
Develop good computing habits
General tips for installing hardware and
software
Here are a few tips to help ensure safe and easy installation
of new hardware (printers, pointing devices, external hard
drives, optional external writable optical disc drives, scanners,
etc.) and software applications like Microsoft
®
Office and
Adobe
®
Photoshop
®
, or utility software such as special
toolbars for your web browser.
❖
Create a restore point (refer to
configuration with restore points” on page 137
). Before
installing anything, use the System Restore utility to set
a restore point (see the section titled restore points). If
anything goes wrong, you will then be able to easily
restore the Windows operating system to the state it was
in prior to the installation, undoing any changes that the
installation process introduced.
❖
Back up your critical data (see
your entire computer with the Windows operating
system” on page 139
).
❖
Have your back up media on hand in case you need any
files from them.
❖
Do not guess
-
follow directions carefully! It is often
necessary to run an installation utility first
-
before
connecting a new hardware item to the computer. If the
device is connected first, it may be very difficult to
complete the installation successfully. Always carefully
follow the installation instructions that accompany the
hardware or software.
❖
Restart the Windows operating system. Always restart
the Windows operating system after each installation,
even if the installation utility does not prompt you to do
so. This will ensure that the installation is completed,
and will clean up anything that the installation utility left
behind.
❖
Do one installation at a time. If you have several new
items to add to your computer system, install just one at
a time, creating restore points immediately before each
successive installation. This will make it much easier to
determine the origin of any new problems. For best
results, follow this sequence:
1
Back up critical data.
2
Create a restore point.