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Toshiba Satellite CL10-C Series, User Manual

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Toshiba Satellite CL10-C Series User Manual Download Page 55

Your computer is equipped with one of the following storage devices: HDD
(Hard disk drive), SSD (Solid State Drive), or eMMC (Embedded
MultiMediaCard). In this manual, the word "internal storage" refers to HDD,
SSD, or eMMC unless otherwise stated.

Legal Footnote (Internal Storage Capacity)
For more information regarding Internal Storage Capacity, refer to the

Legal Footnotes

 section.

Video RAM

The memory in the graphics adaptor of the
computer, used to store the image displayed on a
bitmap display.
The amount of Video RAM available depends on
the system memory of the computer.
Click 

Control Panel -> Appearance and 

Personalization -> Display -> Adjust 
resolution

 under 

Windows System

 group in 

All 

apps

.

The amount of Video RAM can be verified by
clicking the 

Advanced settings

 button in the

Screen Resolution window.

Memory module

The memory module is installed in the computer.

Legal Footnote (Memory (Main System))
For more information regarding Memory (Main System), refer to the 

Legal

Footnotes

 section.

Graphics Processing
Unit

Graphics processing unit (GPU) performance
might vary depending on product model, design
configuration, applications, power management
settings and features utilized. GPU performance
is only optimized when operating in AC power
mode and might decrease considerably when
operating in battery power mode.

Legal Footnote (Graphics Processing Unit (GPU))
For more information regarding Graphics Processing Unit (GPU), refer to
the 

Legal Footnotes

 section.

User's Manual

3-17

Summary of Contents for Satellite CL10-C Series

Page 1: ...User s Manual Satellite CL10 C CL15 C CL10t C CL15t C Satellite L10 C L15 C L10t C L15t C Satellite CL10W C CL15W C L10W C L15W C Satellite Radius 11 CL10W C CL15W C L10W C L15W C Series ...

Page 2: ... 2 1 Short Name 2 2 Using your computer for the first time 2 2 Getting to know Windows 2 9 Turning off the power 2 11 System Recovery 2 15 Chapter 3 The Grand Tour The Grand Tour for CL10 C L10 C 3 1 The Grand Tour for CL10W C L10W C 3 8 Magnets location CL10W C L10W C 3 15 Internal Hardware Components 3 16 Power Condition Descriptions 3 18 Chapter 4 Operating Basics Operating in Tablet Mode CL10W...

Page 3: ...er by sMedio TrueLink 5 9 TOSHIBA PC Health Monitor 5 11 TOSHIBA Product Improvement Program 5 12 TOSHIBA Setup Utility 5 13 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 14 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 3 Information for Wireless Devices 7 4 Legal Footnotes 7 14 Glossary 7 16 Index User s Manual iii...

Page 4: ...yond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and revi...

Page 5: ...manual might be trademarks or registered trademarks of their respective companies Regulatory Information FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a resi...

Page 6: ...ollowing two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU D...

Page 7: ... in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environ...

Page 8: ... les exigences du Règlement sur le matériel brouilleur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The b...

Page 9: ...ly friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product These symbols might not stick depending on the country and region ...

Page 10: ...ne getirmektedir The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes...

Page 11: ... style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License Copyright c 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright ...

Page 12: ... NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL ...

Page 13: ...thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTR...

Page 14: ... You can use this software for whatever you want in parts or full form without having to pay us royalty free usage You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modific...

Page 15: ...HT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution This license grants a worldwide royalty free perpetual and irrevocable right and license to use execute perform compile display copy create derivative works of distribute and sublicense the FreeType Project in both source and object code forms and derivative works thereof for any...

Page 16: ...s license or another one contracted with the authors grants you the right to use distribute and modify it Therefore by using distributing or modifying the FreeType Project you indicate that you understand and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wa...

Page 17: ...omputer from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions annually To lear...

Page 18: ...e system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they might overheat To keep your comp...

Page 19: ...o any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely...

Page 20: ...puter and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Be aware that the use of mobile phones can interfere with the audio system The operation of the computer...

Page 21: ...use of equipment or failure to follow instructions might cause data loss equipment damage or might result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 18 ...

Page 22: ...ble Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Click Tap the Touch Pad or click the left Touch Pad cont...

Page 23: ...Satellite Radius 11 CL10W C CL15W C CL10W C Satellite L10W C L15W C Satellite Radius 11 L10W C L15W C L10W C Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommenda...

Page 24: ...ile holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel It allows the angle of the display panel to be adjusted to provide optimum clarity Figure 2 1 Opening the display panel CL10 C L10 C 1 1 Display panel Product appearance depends on the model you purchased Use reasonable care when opening and closing the display panel Openi...

Page 25: ...o not use excessive force when opening or closing the display panel Opening the display CL10W C L10W C The display panel can be opened to any angle up to 360 degrees which offers you the flexibility and versatility to operate your computer in one of the following defined modes Figure 2 2 Opening the display panel to any angel CL10W C L10W C Laptop mode User s Manual 2 4 ...

Page 26: ...you operate the computer in stand tent or tablet mode To open the display panel slowly lift it with one hand holding the center of the display panel as shown in the following figure and the other hand holding the palm rest down so that the main body of the computer is not raised User s Manual 2 5 ...

Page 27: ...en opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Connecting the AC adaptor Attach the AC adaptor when you want to charge the battery or operate from AC power The battery pack must be charged before you can operate...

Page 28: ... region the computer is bought and should not be used outside this region For use in other regions buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow the steps in the exact order as described in this User s Manual Connecting the power cable to a live electric...

Page 29: ... Product appearance depends on the model you purchased 3 Plug the power cord into a live wall outlet The DC IN Battery indicator glows Turning on the power This section describes how to turn on the power The Power indicator indicates the status Refer to the Power Condition Descriptions section for more information After you turn on the power for the first time do not turn it off until you have set...

Page 30: ...system providing easy ways to access your apps programs websites and other important information You can access the Start menu from an app or the desktop in the following ways Click the Start button in the lower left corner of the screen Press the Windows logo key on your keyboard Most used allows quick access to your frequently used apps and your recently installed apps are highlighted under Rece...

Page 31: ... from the Internet To use Cortana an internal or external microphone is required Action center You can review important notifications from apps or Windows in action center and take action without having to open apps It also provides quick action buttons to access to most used settings instantly Select the action center icon on the Windows taskbar to view your notifications and quick actions Settin...

Page 32: ...s either Shut Down Mode Sleep Mode or Hibernation Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the main screen of the operating system the next time it is turned on 1 If you have entered data either save it to the internal storage or to other storage media 2 Make sure all disk disc activity has stopped before removing the dis...

Page 33: ...o shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury Before entering Sleep Mode be sure to save your data To prevent data loss do not switch to Sleep Mode while transferring data to external media such as USB devices memory media ...

Page 34: ...omputer When the computer is in Sleep Mode the Power indicator blinks white If you are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode consumes more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions Power is turned back on immediately after shuttin...

Page 35: ... Starting Hibernation Mode To enter Hibernation Mode click Start Power and then select Hibernate To show Hibernate in Power menu set up according to the following steps 1 Click Control Panel System and Security Power Options under Windows System group in All apps 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 S...

Page 36: ...ating system and recovery image will be deleted In that case you cannot create recovery media or restore the pre installed software from the recovery image Make sure that you have already created recovery media before you start TOSHIBA Maintenance Utility This recovery media can be used to restore your system after you have erased your internal storage Creating Recovery Media This section describe...

Page 37: ...to the optional optical disc drive tray or insert the USB Flash Memory into one available USB port 4 Click Control Panel System and Security Security and Maintenance Recovery Create a recovery drive under Windows System group in All apps 5 Follow the on screen instructions to finish creating the Recovery Media Restoring the pre installed software from your created Recovery Media If the pre install...

Page 38: ...overy Media contact TOSHIBA support for assistance Restoring the pre installed software from the Internal Storage A portion of the total internal storage space is used to store the recovery image which can be used to restore pre installed software in the event of a problem Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the in...

Page 39: ... to avoid scratching or damaging the surface Short Name is defined as follows in this manual Model Name Short Name Satellite CL10 C CL10t C CL15 C CL15t C CL10 C Satellite L10 C L10t C L15 C L15t C L10 C Satellite CL10W C CL15W C Satellite Radius 11 CL10W C CL15W C CL10W C Satellite L10W C L15W C Satellite Radius 11 L10W C L15W C L10W C The Grand Tour for CL10 C L10 C Front with the display closed...

Page 40: ...rrectly supplied from the AC power adaptor Refer to the Power Condition Descriptions section for more information on this feature Power indicator The Power indicator glows white when the computer is turned on However if you turn off the computer into Sleep Mode this indicator blinks white Wireless communication indicator The Wireless communication indicator glows amber when the Bluetooth or Wirele...

Page 41: ...s button to power on off the computer Power indicator The Power indicator glows white when the computer is turned on However if you turn off the computer into Sleep Mode this indicator blinks white External RGB monitor port This port provides 15 pin analog RGB port Refer to the External RGB monitor port pin assignment section for information on external RGB monitor port pin assignment This port al...

Page 42: ...ury Memory media slot This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card and MultiMediaCard Refer to the Memory media section for more information Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Right side CL10 C...

Page 43: ...Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Back CL10 C L10 C The following figure shows the back of the computer Figure 3 4 The back of the computer CL10 C L...

Page 44: ...generated by the system Force Shut down hole Insert a slender object such as a needle into this hole to force a shut down when the computer is hung Front with the display open CL10 C L10 C This section shows the computer with the display panel open In order to open the display lift up the display panel and position it at a comfortable viewing angle for you Figure 3 6 The front of the computer with...

Page 45: ...hat allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Failure to do so might reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Wirele...

Page 46: ...pecial Windows keys providing all the functionality of a full size keyboard Refer to the The Keyboard section for details Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Touch Pad control buttons The two buttons below th...

Page 47: ...eature Power indicator The Power indicator glows white when the computer is turned on However if you turn off the computer into Sleep Mode this indicator blinks white Wireless communication indicator The Wireless communication indicator glows amber when the Bluetooth or Wireless LAN functions are turned on Only some models are equipped with Bluetooth and Wireless LAN functions Left side CL10W C L1...

Page 48: ...compliant with USB 3 0 standard and backward compatible with USB 2 0 devices USB 3 0 port s might work as USB 2 0 port s when operating in USB Legacy Emulation mode Note that it is not possible to confirm the operation of all functions of all USB devices that are available Some functions associated with a specific device might not operate properly Before removing a USB device from the USB port of ...

Page 49: ...n Press the button to increase or decrease the volume Headphone Microphone combo jack A 3 5 mm mini headphone microphone combo jack enables connection of a monaural microphone or stereo headphones Universal Serial Bus USB 2 0 port One Universal Serial Bus port which complies to the USB 2 0 standard is provided on the right side of the computer The USB 2 0 port is not compatible with USB 3 0 device...

Page 50: ...peakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Force Shut down hole Insert a slender object such as a needle into this hole to force a shut down when the computer is hung Front with the display open CL10W C L10W C This section shows the computer with the display panel open In order to open the display lift up...

Page 51: ...nd record sounds for your application Refer to the Sound System and Video mode section for more information Web Camera LED The Web Camera LED glows when the Web Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Do not point the web camera dire...

Page 52: ...ternal screen is somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD refer to the Legal Footnotes section Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles Keyboard The keyboard contains ch...

Page 53: ...epending on the software you are using Magnets location CL10W C L10W C Please read the following information before using the computer Figure 3 14 Magnets location CL10W C L10W C The computer contains magnets that might interfere with pacemakers defibrillators or other medical devices If you wear a pacemaker keep at least 5 inches approximately 13 cm of separation between your medical device and t...

Page 54: ...by yourself Contact an authorized TOSHIBA service provider if necessary The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack refer to the Battery section Legal Footnote Battery Life For more information regarding Battery Life refer to the Legal Footnotes section CPU T...

Page 55: ...t resolution under Windows System group in All apps The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Memory module The memory module is installed in the computer Legal Footnote Memory Main System For more information regarding Memory Main System refer to the Legal Footnotes section Graphics Processing Unit Graphics processing unit GPU...

Page 56: ...he desktop and click Graphics Properties 2 Click Power and then click On Battery in the upper left corner 3 Click Disable under Display Power Saving Technology 4 Click Apply If you want to enable this feature click Enable under Display Power Saving Technology Power Condition Descriptions Power conditions The computer operating capability and battery charge status are affected by different power co...

Page 57: ...arge the battery Amber Indicates that the AC adaptor is connected and the battery is charging White Indicates that the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge stops and the DC IN Battery indicator goes out When the temperature of the battery pac...

Page 58: ...icates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light User s Manual 3 20 ...

Page 59: ...arrying Hold the computer firmly on your forearm Remove the AC adaptor from the computer when using it held in your forearm Do not use the computer while walking or driving a car Do not drop the computer or apply excessive impact to it Do not leave the computer in a car or similar environment where it is exposed to direct sunlight Changing the screen orientation CL10W C L10W C When operating the c...

Page 60: ...pped with a touch screen You can use your finger to manipulate icons buttons menu items the onscreen keyboard and other items on the touch screen Tap Simply tap your finger once on the touch screen to activate an item such as an app Press and hold Press your finger down and leave it there for a few seconds This shows information to help you learn more about an item or opens a menu specific to what...

Page 61: ...leaning the touch screen Never touch the screen with a sharp object such as a ball point pen which might scratch or damage the surface Do not use a protecting sheet for the touch screen as it might decrease its sensitivity to gestures Using the Touch Pad The Touch Pad located in the palm rest might support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app Two ...

Page 62: ...ypewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Failure to do so could damage the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator which shows the following condition When the CAPS LOCK indicator glows the keyboard produces capitals when any letter is typed Fi...

Page 63: ...he active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device F5 FN F5 Enables or disables the Touch Pad F6 FN F6 Moves media backward F7 FN F7 Plays or pauses media playback F8 FN F8 Moves media forward F9 FN F9 Decreases the computer s volume F10 FN F10 Increases the computer s volume F11 FN F1...

Page 64: ...er for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working You can change the Real Time Clock settings in the BIOS setup utility Refer to Real Time Clock for further information The ...

Page 65: ... glows amber while the battery is being charged Charging Time The following table shows the approximate time required to charge an exhausted battery fully Battery type Power off Power on Battery pack 28 Wh 2 cell about 3 5 hours about 4 hours Be aware that the charging time when the computer is on is affected by ambient temperature the temperature of the computer and how you are using the computer...

Page 66: ...n the Windows Mobility Center window Wait several seconds to monitor the remaining operating time because the computer needs time to check the remaining capacity of the battery pack and then calculate the remaining operating time based on this together with the current power consumption Be aware that the actual remaining operating time might differ slightly from the calculated time With repeated d...

Page 67: ...do the following at least once a month 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power If it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged However if the DC IN Battery i...

Page 68: ...regarding set up procedures If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable do the following Connect the AC adaptor before connecting the LAN cable...

Page 69: ...n easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury An adaptor is required to use mi...

Page 70: ...y cards is 32 GB The maximum capacity of SDXC memory cards is 128 GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards If you reformat a memory card be sure to refor...

Page 71: ... in progress For more details on using memory cards see manuals accompanying the cards About the write protect feature Memory media cards have a write protect function SD Card SD memory card SDHC memory card and SDXC memory card Set the write protect switch to the lock position if you do not want to record data Inserting memory media The following instructions apply to all types of supported media...

Page 72: ...o Sleep Mode or Hibernation Mode while files are being copied Failure to do so might cause data loss Removing memory media The following instructions apply to all types of supported media devices To remove memory media do the following 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Select memory media 3 Grasp the media and remove it If you remove the memory media ...

Page 73: ...ternal RGB monitor port Figure 4 7 Connecting the RGB cable to the External RGB monitor port 1 2 1 External RGB monitor port 2 RGB cable There are no fastening screws for an external monitor cable on the External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor s power on When you turn on the power the comput...

Page 74: ...ort 2 HDMI cable Product appearance depends on the model you purchased Do not plug unplug an HDMI device under the following conditions The system is starting up The system is shutting down When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and replug it wait at least 5 seconds before you replug the HDMI cable ...

Page 75: ...settings Advanced settings List All Modes under Windows System group in All apps 2 Select one of the modes at List All Modes Changing the display settings After one or more external displays are connected the operating system can automatically detect identify and set up the display settings You can also manually manage how the external displays work and change the display settings by pressing P wh...

Page 76: ...niversal AC Adaptor If you frequently use your computer at more than one site it might be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to carry the adaptor with you always Sound System and Video mode This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback o...

Page 77: ...road sweet spot with elevated sound image Improved volume output delivering maximum volume without creating clipping or distortion Dialog enhancement for clear and intelligible vocals Bass enhancement for rich low frequency production High frequency definition for crisp details To access the utility click DTS Sound under DTS Inc in All apps U S patents apply to this product See http patents dts co...

Page 78: ...tility allows you to set a password in order to restrict access to the computer To access this utility click Password Utility under TOSHIBA group in All apps TOSHIBA System Settings This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use To access this utility click System Settings under TOSHIBA group in All apps TOSHI...

Page 79: ...the usage situation the life cycle of battery might not be extended properly To access this utility click eco Utility under TOSHIBA group in All apps For details on TOSHIBA eco utility see the help file TOSHIBA Media Player by sMedio TrueLink This software is a multimedia player which can be used to play back video music and photo TOSHIBA Media Player can play back contents on a local library home...

Page 80: ...ng operation by clicking Product Improvement Program under TOSHIBA group in All apps This utility is only provided with some models TOSHIBA Audio Enhancement TOSHIBA Audio Enhancement provides you the function of audio source filtering earphone audio enhancement or speaker audio enhancement To change the settings click Audio Enhancement under TOSHIBA group in All apps Bluetooth Link Bluetooth Link...

Page 81: ... you want to use the computer after erasing your internal storage You might not have all the software listed in this section depending on the model you purchased To access the setup files of the drivers utilities click Applications and Drivers under TOSHIBA group in All apps TOSHIBA Media Player by sMedio TrueLink app is not included in the setup files above but can be downloaded from Windows Stor...

Page 82: ...nts from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in order to save battery power This can be specified in the Power Options Panel power on off 1 This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the...

Page 83: ...ture sensor which lowers the processing speed if the computer s internal temperature rises to a certain level When the processor s temperature falls within normal range the processor operation returns to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved da...

Page 84: ... change a password you must first enter the current password correctly Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text is displayed together with the prompt asking you to enter a password For models equipped with HDD you can use BIOS Setup to set change or delete the HDD Password or HDD Mas...

Page 85: ...Started section The following message appears in the screen Enter Password At this point the function keys do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row or if you do not enter the password within 1 minute the computer shuts off In this case some features that can power on the computer automa...

Page 86: ...AN Allows you to set conditions for LAN The settings or options explained here might vary depending on the model you purchased After you changed the settings a dialog box might appear to prompt you that the changes will take effect after the computer is restarted Make sure to restart your computer immediately to apply these changes TOSHIBA Media Player by sMedio TrueLink Be aware of the following ...

Page 87: ...con on the Windows Taskbar Video Slideshow playback can only be controlled when the application is in the foreground Music playback can be controlled even when the application is in the background This feature might not be supported depending on the operating system version Playback of high bit rate content might cause frame dropping audio skipping or decrease in computer performance The above pro...

Page 88: ...nges that is number of power button and FN key combination uses AC adaptor battery for models with battery LCD fan for models with fan HDD SSD sound volume wireless communication functionalities and USB information usage of TOSHIBA provided features applications that is settings operation install state and launch times date of initial system use and also computer and device usage that is power set...

Page 89: ...rmation A message is displayed if any changes which might interfere with the operation of the program are detected Follow the instructions displayed on screen in the message TOSHIBA Product Improvement Program The TOSHIBA Product Improvement Program recognizes the system and individual component serial numbers and will track specific activities related to the computer and their usage The collected...

Page 90: ... the Product Improvement Program will automatically delete all of the data previously collected and stored by the application The TOSHIBA Product Improvement Program or it s use does not in any way expand or modify TOSHIBA obligations under its standard limited warranty TOSHIBA standard limited warranty terms and limitations apply TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility...

Page 91: ...lecting Yes or select Exit Exit Saving Changes Yes The computer will restart immediately Navigating the utility CL10W C L10W C TOSHIBA Setup Utility can be navigated through the touch screen Some buttons on the computer are also designated to execute the corresponding key function on the keyboard Details are described as follows Button Key Function Windows Enter key Proceed or confirm operation Vo...

Page 92: ...n this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this che...

Page 93: ...m characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what...

Page 94: ...f off wait 10 15 seconds before turning on the power again by pressing the power button Insert a slender object such as a needle into the force shut down hole on the computer Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or...

Page 95: ...own Boot Menu F12 Volume up Recovery options 0 zero If your computer starts to load the Operating System instead of desired advanced options do the following Please make sure that fast startup is disabled in the Power Options by the following steps 1 Click Control Panel System and Security Power Options under Windows System group in All apps 2 Click Choose what the power button does or Choose what...

Page 96: ...n automatically Leave the computer off until it reaches room temperature If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support AC power If you have trouble turning on the computer with the AC adaptor connected check the status of the DC IN Battery indicator Refer to the Power Condition Descriptions section for furthe...

Page 97: ...ge a partially charged battery the battery might not charge to its full potential In these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Choose or customize a power plan in the Power Options Real Time Clock Problem Procedure The BIOS setting and system date time are lost The lasting time of the Real Time Clock RTC has run ou...

Page 98: ...s appear on the computer s display panel These marks might have come from contact with the keyboard and Touch Pad while the display panel has been closed Try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cleaner and always ensure ...

Page 99: ...ating Basics Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure that it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and chec...

Page 100: ...n All apps 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System group in All apps 2 Within the Mou...

Page 101: ...ble click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System group in All apps 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as requi...

Page 102: ...he software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is secure Check within the Windows Device Manager application to ensure that the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you might be experiencing feedback from either the internal microphone or an external microphone co...

Page 103: ...ternal monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor m...

Page 104: ...N administrator Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on If problems persist contact your LAN administrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure that the wireless communication function of the computer is on Check to ensure that the Bluetooth Manager application is runnin...

Page 105: ...n the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best res...

Page 106: ... 9 h millimeters Approximately 289 w x 199 d x 21 2 21 2 h millimeters Approximately 289 w x 199 d x 21 9 21 9 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maxim...

Page 107: ...ed Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Serial Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Serial Clock Signal O I O I Input to computer I O O Output from computer User s Manual 7 2 ...

Page 108: ...elgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug ...

Page 109: ...teroperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetoot...

Page 110: ... use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the or...

Page 111: ...s to be configured for all computers connected to the same network in order to re enable network connections Make sure to use new network name Security TOSHIBA strongly recommends that you enable encryption functionality otherwise your computer is open to illegal access by an outsider using a wireless connection If this occurs the outsider might illegally access your system eavesdrop or cause the ...

Page 112: ...65 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which ...

Page 113: ... use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This su...

Page 114: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 115: ...systèmes de satellites mobiles utilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certificat...

Page 116: ...o communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that...

Page 117: ...ent uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH S...

Page 118: ...tooth The Name of the radio equipment RTL8723BE Telefication B V Ltd Approval Number D135042201 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This equipment is approved to the radio standard by the countries regions in the following table If you use this equipment in the co...

Page 119: ...ral applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 86 F or 25 C 77 F at high altitude all temperature references are approximate and might vary depending on the specific computer model contact TOSHIBA support for details CPU per...

Page 120: ...l memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system is still approximately 3 GB only Computers configured with a 64 bit operating system can address 4 GB or more of system memory Battery Life Battery life might v...

Page 121: ...ations power management settings and features utilized GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory varies depending on system memory size and other factors Wi...

Page 122: ...DVD RAM Digital Versatile Disc random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc read Only Memory DVD RW Digital Versatile Disc rewritable DVD R DL Digital Versatile Disc Recordable Double Layer FAT File Allocation Table FCC Federal Communications Commission FHD Full High Definition GB gigabyte GBps gigabytes per second HD High Definition HD ...

Page 123: ... Card International Association RAM Random Access Memory RGB Red Green and Blue RFI Radio Frequency Interference ROM Read Only Memory RTC Real Time Clock S P DIF Sony philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDXC Secure Digital Extended Capacity SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin film Transistor URL Uniform Reso...

Page 124: ...19 Display automatic power off 5 4 hinges 3 8 3 14 opening 2 3 screen 3 8 3 14 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 12 G Graphics Processing Unit 3 17 H Hard disk drive automatic power off 5 5 HDMI out port 3 3 3 10 K Keyboard function keys 4 4 Function keys F1 F12 4 4 problems 6 6 Windows special keys 4 6 L LAN cable types...

Page 125: ... Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 6 Dual Pointing device 6 8 External monitor 6 11 Hardware and system checklist 6 4 HDD 6 7 6 8 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 5 Real Time Clock 6 6 Sound system 6 11 TOSHIBA support 6 14 Touch Pad 6 9 USB device 6 10 USB mouse 6 10 R Recovery Media 2 16 Restarting the comput...

Page 126: ...V Video mode 4 19 Video RAM 3 17 W Web Camera 3 7 3 13 Wireless communication 7 5 User s Manual Index 3 ...

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