Toshiba Satellite A70 User Manual Download | Manualshive

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Chapter 5

If Something Goes
Wrong

Some problems you may encounter when using your
notebook computer are relatively easy to identify and solve.
Others may require help from your dealer or the manufacturer
of a software program.

This chapter aims to help you solve many problems by
yourself. It covers the problems you are most likely to
encounter.

If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.

Your program stops responding.

If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding.
You can exit the failed program without shutting down the
operating system or closing other programs.

To close a program that has stopped responding in the
Windows

®

XP operating system:

1

Press

Ctrl

,

Alt

,

and

Del

simultaneously.

2

The Windows Task Manager appears.

3

Click the

Applications

tab.

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Summary of Contents for Satellite A70

Page 1: ...ited States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 143 in this guide Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling ...

Page 2: ...e data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the data IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA OR ANY OTHER DAMAGE RESULTING THEREFROM WHEN COPYING OR T...

Page 3: ... following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with nonco...

Page 4: ... telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It is designed to be connected to a compatible modular jack that is also compliant The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but n...

Page 5: ...of Toshiba or the Toshiba Support Centre within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Disconnection If you should ever decide to permanently disconnect your modem from its present line please call the te...

Page 6: ...edusing an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company ...

Page 7: ...onWirelessLANs RevisionA B G asdefined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wire...

Page 8: ...equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment...

Page 9: ... utilize a l interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal Si le matriel ou son antenne d emission est installe a l exterieur il doit faire l objet d une licence This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range Industry Canada requires this product to be used indoors for frequency range 5 15 G...

Page 10: ...et aux autres dispositions de la directive 1999 5 CE qui lui sont applicables Swedish Härmed intygar TOSHIBA Corp Digital Media Network Company att denna Radio LAN device står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999 5 EG Danish Undertegnede TOSHIBA Corp Digital Media Network Company erklærer herved at følgende udstyr Radio L...

Page 11: ...exposure limits Nevertheless the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized In normal operating configuration the LCD in the upright position the distance between the antenna and the user should not be less than 20 cm The antenna s used for this transmitter must not be co located or operating in conjun...

Page 12: ...rence from legal communications or from industrial scientific and medical radio emission electric machinery Using this Equipment in Japan In Japan the frequency bandwidth of 2 400 MHz to 2 483 5 MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 St...

Page 13: ...cation systems 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 13 1100 Direct Dial 03 3457 5916 Fax 03 5444 9450 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio...

Page 14: ...e is in your computer Approved Countries Regions for use for the Atheros AR5BMB 43 44 Mini PCI Wireless network adapter This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment except in the countries regions in the following table This device works on passive scan only A peer to peer mode is not available in 802 11a and Turbo Mode ...

Page 15: ...our les enregistrements et licences veuillez contacter I IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France ...

Page 16: ...ult he local technical support staff responsible for the wireless network The 5 GHz Turbo mode feature is not allowed for operation in any European Community country Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland UK USA Canada USA European Community Countries 5150 5250 MHz Chan...

Page 17: ...ss Point s radar detection feature will automatically restart operation on a channel free of radar You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device s are properly configured for European Community operation Approved Countries Regions for use for the Atheros AR5001X Mini PCI Wireless network adapter This equipment is appro...

Page 18: ...countries regions in the following table Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland UK USA Canada USA Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany Greece Iceland Ireland Italy Japan Liechtenstein Luxembourg Mexico Netherlands New Ze...

Page 19: ...ble with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group Australia Austria Belgium Canada Denmark Finland France Ge...

Page 20: ... Europe or http www pcsupport global toshiba com in the United States for more information Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experienc...

Page 21: ...equipment Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R TTE directive 1999 5 EC and has been provided with the CE mark accordingly Canada Industry Canada IC This device complies with RSS 210 of Indus...

Page 22: ...y with FCC radio frequency radiation exposure guidelines for an uncontrolled environment the Bluetooth Card from TOSHIBA has to be operated while maintaining a minimum body to antenna which are located on top of LCD distance of 20 cm Refer to the Regulatory Statements as identified in the documentation that comes with those products for additional information The Bluetooth Card from TOSHIBA is far...

Page 23: ...s equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Sticker Please put the following sticker on devices incorporating this product 2 Indication The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation Article 17 Any use of low power rad...

Page 24: ...he Radio Law of Japan The Name of the radio equipment EYXF2CS TELECOM ENGINEERING CENTER Approval Number 01NYDA1305 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device DVD ROM multi function drive safety instructions The DVD ROM and multi function drives employ a laser system To ensure proper use of this product ple...

Page 25: ...wner s manual may result in hazardous radiation exposure Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein 2004 by Toshiba America...

Page 26: ...ACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF Trademarks Satellite and Noteworthy are registered trademarks FreedomWare and SmartMedia are trademarks of Toshiba America Information Systems Inc and or Toshiba Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and o...

Page 27: ...mation This product contains mercury Disposal of this material may be regulated due to environmental considerations For disposal reuse or recycling information please contact your local government or the Electronic Industries Alliance at www eiae org ...

Page 28: ...40 Selecting a place to work 40 Creating a computer friendly environment 40 Keeping yourself comfortable 41 Other precautions 45 Important information on your computer s cooling fan 47 Setting up your computer 47 Setting up your software 48 Registering your computer with Toshiba 49 Adding external devices 49 Connecting to a power source 50 Charging the main battery 52 ...

Page 29: ...cting a printer 62 Setting up a printer 64 Using external display devices 67 Directing the display output when you turn on the computer 67 Adjusting the quality of the external display 68 Turning off the computer 69 Closing the display panel 70 Caring for your computer 70 Cleaning the computer 70 Moving the computer 71 Using a computer lock 71 Chapter 2 Learning the Basics 73 Computing tips 73 Usi...

Page 30: ...rting a disc 89 Playing an audio CD 91 Playing CDs using Auto Run 93 Creating a CD 93 Viewing the contents of a CD or DVD 94 Removing a disc with the computer on 94 Removing a disc with the computer off 95 Caring for CD and DVD discs 95 Powering down the computer 96 Using Turn Off or Shut down 97 Hibernation command 98 Stand By command 99 Turning off more quickly 99 Starting again after Turn Off 1...

Page 31: ... 112 Setting battery alarms 113 Changing the main battery 114 Removing the battery from the computer 114 Taking care of your battery 116 Safety precautions 116 Maximizing battery life 117 Disposing of used batteries safely 118 Traveling tips 119 Chapter 4 Exploring Your Options 120 Exploring the desktop 120 Finding your way around the desktop 121 Setting up for communications 123 Connecting the mo...

Page 32: ...porting software 138 Inserting PC Cards 138 Removing PC Cards 139 Hot swapping 140 Using the Media Card Reader 141 Inserting a Card in the Media Card Reader 141 Removing a Card from the Media Card Reader 142 Chapter 5 If Something Goes Wrong 143 Problems when you turn on the computer 146 The Windows operating system is not working 147 Using Startup options to fix problems 147 Internet problems 148...

Page 33: ... 168 If you need further assistance 169 Before you call 169 Contacting Toshiba 170 Other Toshiba Internet Web sites 171 Toshiba s worldwide offices 171 Appendix A Hot Keys 173 Instant password security 173 Without a password 173 With a password 173 Maintaining security when the battery is not fully charged 174 Sound 175 Power usage mode 175 Stand by mode 176 Hibernation mode 177 Display modes 178 ...

Page 34: ...onfigFree with your Toshiba Computer 181 Getting Started 182 Starting ConfigFree 182 ConfigFree Utilities 183 Connectivity Doctor 183 Search for Wireless Devices 186 Profile Settings 188 Quick Connect 190 Using the Automatic Switch 193 Semi Automatic Switch Feature 194 Glossary 195 Index 210 ...

Page 35: ...rever you go Your system comes with either the Microsoft Windows XP Home or Windows XP Professional operating system Your operating system offers exciting features and easy Internet access This guide contains information about your operating system and how it functions with your Toshiba computer For specific information on the software see the Microsoft booklet that shipped with your computer ...

Page 36: ...rices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This guide This guide introduces the computer s features You can Read the entire guide from beginning to end Skim through and s...

Page 37: ...ess of the risk and the icons highlight these instructions as follows Indicates an imminently hazardous situation which if not avoided will result in death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a poten...

Page 38: ...This icon indicates the definition of a term used in the text Other documentation Your computer comes with the following documentation This electronic user s guide Guides for other programs that may come preinstalled on your computer or that are available for installation on your Recovery media For accessory information visit Toshiba s Web site at accessories toshiba com The Microsoft Windows oper...

Page 39: ...ograms to complement its limited warranty To stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at pcsupport toshiba com If you have a problem or need to contact Toshiba see If Something Goes Wrong on page 143 ...

Page 40: ... designed to be used in a variety of circumstances and locations Creating a computer friendly environment Place the computer on a flat surface which is large enough for the computer and any other items you need to use such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation and prevent overheating To keep your computer in prime operating conditio...

Page 41: ...urn it back on contact your network administrator If your computer still does not operate refer to If you need further assistance on page 169 for additional technical assistance Keeping yourself comfortable Strain and stress injuries are becoming more common as people spend more time using their computers With a little care and proper use of the equipment you can work comfortably throughout the da...

Page 42: ...r the top of the display should be no higher than eye level If you use a paper holder set it at about the same height and distance as the screen Seating and posture When using your computer maintain good posture with your body relaxed and your weight distributed evenly Proper seating is a primary factor in reducing work strain Some people find a backless chair more comfortable than a conventional ...

Page 43: ...ust the back of your chair so that it supports the lower curve of your spine If necessary use a cushion to provide extra back support Lower back support cushions are available at many office supply stores Sit with your back straight so that your knees hips and elbows form approximately 90 degree angles when you work Do not slump forward or lean back too far Lighting Proper lighting can improve the...

Page 44: ... or arms bother you while typing stop using the computer and rest If the discomfort persists consult a physician Work habits The key to avoiding discomfort or injury from strain is to vary your activities If possible schedule a variety of tasks into your working day Finding ways to break up the routine can reduce stress and improve your efficiency Take frequent breaks to change position stretch yo...

Page 45: ...ty However you should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside of the computer If the computer is used for long periods its case can become very warm While the temperature may not feel too hot to the touch if you maintain physical contact with the computer for a long time if you rest the ...

Page 46: ...ght to let it dry out before you use it again Never turn off the computer if a drive light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on disks is stored magnetically Placing a magne...

Page 47: ...er plastic wrappers or other similar materials can block the air intake preventing air from reaching the CPU Do not use the computer on surfaces with objects that can be drawn in by the cooling fan The cooling fan location will vary depending on the computer Setting up your computer TECHNICAL NOTE You must complete all set up steps up to Setting up your software on page 48 before adding external o...

Page 48: ...ternet connectivity A window will display the message How will this computer connect to the internet The system displays three selections Telephone modem Digital subscriber line DSL or cable or Local Area Network LAN 4 Click Skip to exit the process or Next to continue To register online your computer must be connected to the Internet via a voice grade telephone line or a Local Area Network LAN A ...

Page 49: ...ial start up process of your computer If you opt not to register at that time you can either double click the icon on your desktop or go to the Toshiba Web site at www register toshiba com Customer failure to complete Product Registration will not diminish Customer rights under this limited Warranty Adding external devices Before adding external devices Toshiba recommends setting up your software ...

Page 50: ...shock When you connect the AC adapter to the computer always follow the steps in the exact order as described in the User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adapter DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal...

Page 51: ...ou to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adapter into the DC IN on the back of the computer Sample connecting the AC adapter to the computer 3 Connect the power cable to a live electrical outlet The AC power indicator glows when the computer is connected to an external power source The battery l...

Page 52: ...s discontinue use There is a risk of electric shock Never remove the power plug from the outlet with wet hands Doing so may cause an electric shock Charging the main battery To charge the main battery plug the computer into a live wall outlet It takes several hours to charge the battery with the computer off It takes much longer to charge the battery while the computer is on For more information o...

Page 53: ...ity can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge Battery life and charge time may vary depending on the applications power management settings and features used Using the computer for the first time The computer is now ready for you to turn it on and begin using it Opening the display panel 1 Slide the displ...

Page 54: ...logy Over a period of time and depending on the usage of the computer the brightness of the LCD Screen will deteriorate This is an intrinsic characteristic of LCD technology Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Your computer s features and specifications Certain notebook chassis are designed to accommodate a...

Page 55: ...sk drive indicator flashes to indicate that the hard disk drive is currently in use The disc activity indicator flashes while the optical drive is being accessed Never turn off the computer while any drive is in use Using the TouchPad The TouchPad the small smooth square cutout located in front of the keyboard is sensitive to touch and enables you to move the cursor with the stroke of a finger Sim...

Page 56: ... enable the TouchPad See Disabling or enabling the TouchPad on page 56 Control buttons When a step instructs you to click or choose an item move the cursor to the item then press and release the primary left hand button To double click press the primary button twice in rapid succession The primary button usually corresponds to the left mouse button The function of the secondary right hand button d...

Page 57: ...he Control Panel window The Fn F9 shortcut can be used to enable or disable the TouchPad see Hot Keys on page 173 Installing additional memory optional Before you install or remove a memory module turn off the computer using the Start menu If you install or remove a memory module while the computer is in Stand by or Hibernation mode data will be lost HINT To purchase additional memory modules see ...

Page 58: ...time the memory modules become hot If this happens let the modules cool to room temperature before you replace them You need a standard Phillips no 1 screwdriver to install a memory module To avoid damaging the computer s screws use a standard Phillips no 1 screwdriver that is in good condition If you are adding memory after you have started to use the computer begin at step 1 otherwise skip to st...

Page 59: ... Using a standard Phillips no 1 screwdriver unscrew the screw that secures the expansion memory module slot cover then remove the expansion memory module slot cover Sample removing the expansion module memory slot cover 5 Put the screw and cover in a safe place so that you can retrieve them later Expansion memory module slot cover ...

Page 60: ... computer 6 Remove the memory module from its antistatic packaging 7 Holding the memory module by its edges so that the gold connector bar faces the slot fit the module into the socket 8 Gently put the memory module connector down at an angle and press down until the clips snap into place Do not force the memory module into position The memory module should be level when secured in place Sample in...

Page 61: ...formance and Maintenance Click System to view the recognized memory 13 If the computer does not recognize the memory module shut down the computer remove the expansion memory module slot cover and make sure the memory module is seated properly as described in step 8 Removing a memory module 1 Follow steps 1 through 6 in Installing additional memory optional on page 57 2 Gently push the memory modu...

Page 62: ...computer s built in pointing device To connect a USB mouse plug the mouse cable into one of the USB ports Connecting a printer Your printer documentation may require you to install the printer software before physically connecting the printer to your computer If you do not install the software as instructed by the printer manufacturer the printer may not function correctly Never connect the printe...

Page 63: ...ch may come with your printer You can purchase one from a computer or electronics store To connect a USB printer 1 Plug the USB connector into one of the USB ports on your computer 2 Plug the printer s power cable into a live AC outlet To connect a parallel printer Connecting the parallel printer cable while the computer is on may damage the printer the computer or both 1 Connect the printer cable...

Page 64: ...ted to your computer You install the printer driver either by following the instructions indicated in your printer manual or by using the operating system Add Printer Wizard If you plan to set up a printer later click Cancel Using the Add Printer Wizard To set up a printer with the Add Printer Wizard 1 Click Start Control Panel then Printers and Other Hardware 2 Select Printers and Faxes The Print...

Page 65: ...matically You can ignore the remainder of this section See your printer manual 5 If the printer you are setting up Is not connected to a network select Local printer attached to this computer If you select Local printer check Automatically detect and install my Plug and Play printer Is connected to a network select Network printer or a printer attached to another computer 6 Click Next The Add Prin...

Page 66: ...e for your printer HINT If you are using more than one printer make sure the name is descriptive enough to help you tell the difference 10 To set up the printer to be the default printer for the operating system click Yes 11 Click Next The operating system prompts you to print a test page 12 If your printer is connected and turned on click Next To complete the setup procedure without printing a te...

Page 67: ...puter if you need a larger screen To do this 1 Connect the monitor s video cable to the RGB monitor port on the left side of the computer 2 Connect the device s power cable to a live electrical outlet 3 Turn on the external device 4 Set the display mode by pressing Fn F5 or by configuring the Display Properties settings Directing the display output when you turn on the computer Once you have conne...

Page 68: ...icable Monitor type click Apply or OK For more information on switching the display output see Directing the display output when you turn on the computer on page 67 Adjusting the quality of the external display To obtain the best picture quality from your television or other video display device you may need to adjust the video settings See the video device documentation for additional configurati...

Page 69: ... Home or Windows XP Professional operating system when not connected to a domain server Use the Shut down command if you are using the Windows XP Professional operating system and connected to a domain server If you have work in progress and are not connected to a network use the Windows Standby or Hibernate commands to save your system settings to memory so that when you turn on the computer agai...

Page 70: ...puter will perform either Nothing Standby Hibernate or Turn Off Caring for your computer This section gives tips on cleaning and moving your computer and explains how to fit an antitheft lock For information about taking care of your computer s battery see Running the computer on battery power on page 105 Cleaning the computer To keep your computer clean gently wipe the display panel and exterior ...

Page 71: ...s You can purchase a carrying case from your Toshiba dealer To stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at accessories toshiba com Using a computer lock You may want to secure your computer to a heavy object such as your desk The easiest way to do this is to purchase an optional...

Page 72: ...our computer 5 375 x 8 375 ver 2 3 3 Insert the cable s locking end into the security lock slot then rotate the key a quarter turn and remove it The computer is now securely locked to deter computer theft Sample locking the computer ...

Page 73: ...o the disk You will lose all unsaved work if for example a system error occurs and you must restart your computer or your battery runs out of charge while you are working Your computer can be configured to warn you when the battery is running low See Power management on page 106 HINT Some programs have an automatic save feature which you can turn on This feature saves your file to the hard disk at...

Page 74: ...precaution is especially important for files you receive via diskette email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both Before turning off the compute...

Page 75: ...r creates a space character instead of just passing over an area of the page The lowercase l el and the number 1 are not interchangeable The uppercase letter O and the number 0 are not interchangeable The Caps Lock key changes only the alphabet keys to upper case the number and symbol keys are not affected The caps lock light on the keyboard indicator panel illuminates when you press the Caps Lock...

Page 76: ...yboard Function keys F1 through F12 are called function keys because they run programmed functions when you press them Used in combination with the Fn key function keys marked with icons run specific functions on the computer Windows special keys Windows special keys The keyboard provides two keys that have special functions in the operating system The Windows logo key opens the Start menu The App...

Page 77: ...simultaneously The numeric mode light on the keyboard indicator panel glows when the numeric overlay is on You can still use the overlay keys to type alphabetic characters while the numeric overlay is on To do so For lowercase letters hold down Fn while you type the letters For uppercase letters hold down both Fn and Shift while you type the letters Home PgUp 2 6 8 PgDn End Shift Del Caps Lock Alt...

Page 78: ...ay keys To turn on the cursor control overlay press Fn and F10 simultaneously The cursor control mode light on the keyboard indicator panel glows when the cursor control overlay is on To type alphabetic characters while the overlay is on For lowercase letters hold down Fn while you type the letters For uppercase letters hold down both Fn and Shift while you type the letters To use the numeric keyp...

Page 79: ...the Start menu When you install a program the operating system usually puts an icon in the All Programs menu To start a program that has an icon in the All Programs menu follow these steps which use the Windows WordPad program as an example 1 Click Start then point to All Programs The Windows XP operating system displays the All Programs menu which lists programs and program groups If your program...

Page 80: ... point to All Programs 2 Click Accessories 3 Click Windows Explorer 4 Click My Computer to expand the window 5 In the left part of the window under the C icon double click the folder containing the program in this case Program Files Windows Explorer shows the contents of the Program Files folder on the right side of the window The left side of the window shows all the folders contained within the ...

Page 81: ... a program in the Windows folder type just the program name Otherwise type the full file path For example to access WordPad type c Program Files WindowsNT Accessories Wordpad then click OK If you do not know the location click Browse In the Browse dialog box enter the file name for example wordpad exe and select the drive to search When the operating system has found the file click Open HINT To ru...

Page 82: ...nfigured to warn you when the battery is running low see Power management on page 106 Saving files 1 On the File menu of your Windows program click Save If you are working with a document that already has a file name this is all you need to do If you created a new document your program displays a Save As dialog box Use this dialog box to specify where to store the document and to give it a file na...

Page 83: ... consisting of a period and up to three additional characters You may use all the letters and numbers on the keyboard plus these characters _ and MS DOS file names are not case sensitive and must not contain spaces Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format For example Microsoft Word sa...

Page 84: ...ile a different name Printing your work Verify that the Windows XP operating system is set up for your printer as described in Setting up a printer on page 64 TECHNICAL NOTE You only need to set up the printer the first time you connect it If you use more than one printer or are changing printers you will need to set up the operating system to run with the additional printer s To print a file 1 If...

Page 85: ...older that contains the file then click the file you want to copy HINT You can use the Ctrl or Shift keys to select more than one file To select multiple consecutive files hold down the Shift key and click the first and then the last file all files within that range will be highlighted To select non consecutive files hold down the Ctrl key and click the individual files you want to select 5 Right ...

Page 86: ...tal surround sound multiple camera angles and interactive menus For these reasons your computer may come with a DVD ROM or rmulti function drive For optimum DVD performance it is recommended that you play DVDs while running the computer on AC power TECHNICAL NOTE Your DVD ROM or multi function drive is set to play region 1 North America DVD ROMs If you play a DVD disc from another region the drive...

Page 87: ...anel is open DVD ROM or multi function drive components Your DVD ROM or multi function drive may look like this Sample DVD ROM or rmulti function drive Never press the eject button or turn off the computer while the drive in use indicator light is glowing Doing so could damage the disc or the drive The eject button requires power to operate The manual eject button does not require power Never use ...

Page 88: ...t of the computer The Music CD button activates the Media Player on your computer and allows you to play music CDs when the computer is turned off If you wish to play a music CD while the computer is off 1 Press the Music CD button 2 When the Music light turns on you may then insert a music CD into the DVD ROM or multifunction drive If a CD is already in the drive you may begin to play it using th...

Page 89: ...he preceding track on the disc Inserting a disc 1 If the computer is turned on press the eject button on the DVD ROM or multi function drive The disc tray partially opens To avoid damaging a disc or losing data check that the disc activity light is off before opening the disc tray 2 Grasp the disc tray and pull it fully open 3 Hold the disc by its edges and check that it is clean and free of dust ...

Page 90: ...ive to malfunction 5 Gently press the center of the disc onto the spindle until it locks into place Sample positioning the disc on the spindle Make sure the disc is properly positioned on the spindle If you position the disc incorrectly it can jam the disc tray 6 Close the disc tray by pressing gently on the center of the tray until it clicks indicating that it is locked Disc Spindle Correct posit...

Page 91: ...ver 2 3 Playing an audio CD Insert an Insert an audio CD and close the disc tray The computer automatically detects a disc in the drive and opens the Audio CD window To play an audio CD select the Play Audio CD using Windows Media Player option and click OK Sample Audio CD window ...

Page 92: ...rs Sample Windows MediaTM Player screen The Windows Media Player control panel works much like an ordinary compact disc player To play the CD or to pause click the Play Pause button on the CD Player control panel To stop the CD click the Stop button Play Rewind Stop Previous track Next track Mute Volume control Fast forward ...

Page 93: ...eps 1 Open the Start menu and select My Computer 2 Click the DVD ROM multi function drive icon The disk drive will run the CD If your disk does not run using this method try using an application that is associated with the media on the disk For example if it is a music CD open Windows Media Player and point it to play the CD For other types of media use the associated software to open the files on...

Page 94: ...in files just like the hard disk CDs are often used to install software or store files that require lots of space such as photographs and large presentation files You can use Explorer or My Computer to view the contents of any CD or DVD Removing a disc with the computer on To remove a compact disc CD or DVD with the computer turned on Never press the eject button or turn off the computer while the...

Page 95: ...ip into the manual eject button access hole Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it 2 Pull the tray fully open remove the disc and place it in its protective cover 3 Close the disc tray by pressing gently on the center of the tray until it clicks indicating that it is locked Caring for CD and DVD discs Store your discs in thei...

Page 96: ...f If you turn off the power while a disk is being accessed you may lose data or damage the disk and or drive When you power down the computer you have three options to choose from Turn Off Stand By and Hibernation You can set the computer to turn on automatically at a time you designate This option is helpful for transferring files by modem at night You can set the computer to turn on and send or ...

Page 97: ...uter shuts down completely For the Windows XP Professional operating system follow these steps to shut down the computer 1 Click the Start button then Shut down The Shut Down Windows dialog box appears 2 Select Shut down from the drop down list 3 Click OK The computer shuts down completely Holding the Shift key while the Turn Off computer Windows dialog box is open changes the Stand By button to h...

Page 98: ...ibernation mode While in Hibernation mode the computer uses no battery power Because the state of the system is held on the hard disk no data is lost if the battery discharges Restarting from Hibernation mode uses less time and battery power than restarting from Turn Off Restarting from Hibernation mode uses a little more time and battery power than restarting from Stand by because information is ...

Page 99: ...d by mode uses less time and battery power than restarting from Turn Off or Hibernation mode When starting up again the computer returns to the mode in which you left it including all open programs and files you were using If you power down using the Stand by and the battery discharges fully your information will be lost Be sure to save your work first For more information about the Stand by see U...

Page 100: ... close the lid of my portable computer Set this option to Power Off to have the computer shut down when you close the display panel When I press the power button on my computer Set this option to Power Off to have the computer shut down when you press the power button Sample Toshiba Power Management Advanced tab 4 Click Apply 5 Click OK then close the Control Panel Starting again after Turn Off To...

Page 101: ... 3 Click Hibernate The computer saves the mode of the system including all open programs and files to the hard disk and then powers down completely Going into Hibernation mode more quickly You can also put the computer into Hibernation mode by pressing the power button or closing the display panel 1 Click Start Control Panel then Performance and Maintenance 2 Click the Toshiba Power Management ico...

Page 102: ...4 Click Apply 5 Click OK then close the Control Panel Starting again from Hibernation mode To start the computer from Hibernation mode press and release the power button The computer returns to the screen you were using If you put the computer in Hibernation mode by closing the display panel you can start it again by opening the display panel If your computer is running on batteries you cannot sta...

Page 103: ...nto a low power mode The on off light blinks to indicate the machine is in Stand by mode If you power down using the Stand by and the battery discharges fully your information will be lost Be sure to save your work first Going into Stand by mode more quickly In addition you can put the computer into Stand by mode by either pressing the power button or closing the display panel You can also specify...

Page 104: ... to put the computer into Stand by mode when you close the display panel 5 Click OK 6 Close the Control Panel Starting again from Stand by To start the computer from Stand by mode press the power button The computer returns to the screen you were using If you put the computer in Stand by mode by closing the display panel you can start it again by opening the display panel Toshiba s online resource...

Page 105: ... number of other features that enhance its energy efficiency Many of these energy saving features have been set by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a removable Lithium Ion Li Ion high capacity ba...

Page 106: ...at accessories toshiba com To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month until the battery is fully discharged Please see Maximizing battery life on page 117 for procedures If the computer is continuously operated on AC power either through an AC adapter or a docking station if applicable to your system for an extended period ...

Page 107: ...a discharged battery and continue working Over a period of time and depending on the usage of the computer the brightness of the LCD Screen will deteriorate This is an intrinsic characteristic of LCD technology Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Charging the batteries Battery charge time may vary depending...

Page 108: ...e computer off It takes much longer to charge the battery while the computer is on TECHNICAL NOTE When your computer is using all of the power provided by the AC adapter to run applications features and devices the recharging of the battery cannot occur Your computer s Power Saver utility can be used to select a power level setting that reduces the power required for system operation and will allo...

Page 109: ... used to store your computer s configuration settings When fully charged it maintains this information for up to a month when the computer is powered off The RTC battery may have become completely discharged while your computer was shipped resulting in the following error message during startup BAD RTC BATTERY BAD CHECKSUM CMOS CHECK SYSTEM To recharge the RTC battery plug in the computer and leav...

Page 110: ...tus of the RTC battery cannot be monitored Monitoring battery power The battery light indicates the battery s current charge The indicator light Glows green when the battery is fully charged Glows amber while the battery is being charged Does not glow if the external power source is disconnected or if the battery is completely discharged Determining remaining battery power Wait at least 16 seconds...

Page 111: ...AL NOTE The computer drains the battery faster at low temperatures Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery Conserving battery power How long a fully charged battery lasts when you are using the co...

Page 112: ...me you can use the computer before you need to recharge the battery Toshiba has combined these options into preset power usage modes What to do when the battery runs low When the battery runs low you can Plug the computer into an external power source and recharge the battery Put the computer in Hibernate mode and replace the battery with a charged spare Save your work and turn off the computer If...

Page 113: ...t you when a specified percentage of remaining battery power haw been reached You can set how the warning occurs sound an alarm display a message both or none You can also set the computer to enter Standby mode or Hibernate mode or to completely power down when the alarm goes off To set an alarm 1 Click Start Control Panel then Performance and Maintenance 2 Click the Toshiba Power Management icon ...

Page 114: ... the battery pack while the computer is in Standby mode Data in memory will be lost If your battery discharges fully your information will be lost Be sure to save your work often Removing the battery from the computer 1 Save your work 2 Turn off the computer via the Start menu or place it in Hibernate mode according to the instructions in Using Hibernation on page 101 3 Remove all cables connected...

Page 115: ...ll holding the release latch in the open position gently lift the battery pack out of the computer Sample removing the battery If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately following the advice in Disposing of used batteries safely on page 118 ...

Page 116: ...If the battery pack produces an odor overheats or changes color or shape while it is being used or charged turn off the computer s power immediately and disconnect the power cord from the power socket Carefully remove the battery pack from the computer Do not try to disassemble a battery pack Do not overcharge or reverse charge a battery Overcharging will shorten its life and reverse charging coul...

Page 117: ...the computer When you install the battery pack you should hear a click when it is inserted properly Do not expose the battery pack to fire The battery pack could explode Maximizing battery life To maximize the life of your battery pack At least once a month disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the...

Page 118: ...reen If you have extra battery packs rotate their use If you will not be using the system for an extended period more than one month remove the battery pack Disconnect the AC adapter when the battery is fully charged Overcharging makes the battery hot and shortens life If you are not going to use the computer for more than eight hours disconnect the AC adapter Store spare battery packs in a cool d...

Page 119: ...heck with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly If you cannot find the information you need elsewhere call Toshiba at 800 457 7777 Traveling tips The environmental precautions listed in Selecting a place to work on page 40 also apply while traveling Never leave your computer on a sunny ledge or in a place where it co...

Page 120: ...r everything you can do in the Windows XP Home or XP Professional operating system You use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functiona...

Page 121: ...ckground pattern Sample Windows XP operating system desktop Icons An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area The icons initially displayed on your system desktop include Start button Taskbar Icon...

Page 122: ...e Microsoft browser that provides access to the Internet If you place the cursor over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows XP online help for more specific information on each icon and how to use it Start button You use the Start button to Start programs Access Microsoft Windows XP operating system...

Page 123: ...nds for Uniform Resource Locator which is the address that defines the route to a file on the Web or any other Internet facility Generically it is known as the Web site address System tray The System tray displays icons of tasks or programs that run continuously in the background To learn more about each task position the cursor over the icon for a few moments and a short description of the task a...

Page 124: ...Provider ISP or online service if you plan to use the Internet To stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at accessories toshiba com Determining the COM port Your modem is connected to one of the computer s COM communications ports The default setting for the modem is COM3 The ...

Page 125: ...roperties box appears 8 In the device status area the computer should indicate whether the modem is working properly 9 If the modem is not working properly click Troubleshooting and follow the instructions 10 Click OK to close the properties box then the Phone and Modem options box 11 Close the Control Panel Connecting the modem to a telephone line Before you can communicate using the modem you ne...

Page 126: ... 2 Connect the other end to the RJ 11 wall jack Sample connecting to a wall jack The modem is designed for use with a standard analog telephone line Do not connect the modem to a digital telephone line A digital line will damage the modem Now you are ready to send a fax or use the modem to connect to an online service or the Internet ...

Page 127: ...ion Ask your network administrator for the telephone number of the network Setting up the connection To set up an office connection consult your network administrator for network settings and additional considerations To use a dial up connection have your network administrator configure your computer for the network and supply you with the telephone number for the dial up connection To set up the ...

Page 128: ... of electronic devices without the need for cables For information on how to set up a wireless connection refer to your wireless networking device documentation or your network administrator To use your wireless communication flip the wireless antenna on off switch to the On position Using the Wi Fi Wireless LAN Mini PCI module Your computer may have an integrated Wi Fi Wireless LAN Mini PCI modul...

Page 129: ...f networks and millions of computers around the world connected by communications lines They all work together to share information The World Wide Web The World Wide Web or Web is a subset of the Internet a collection of interlinked documents located on computers connected to the Internet that work together using a specific Internet protocol called Hypertext Transfer Protocol HTTP The World Wide W...

Page 130: ... Web browser An Internet Service Provider ISP account The Microsoft Web browser Internet Explorer is automatically configured on your system so that when you first start it it guides you through signing up for a new ISP account or assists you in setting up your computer to work with your existing ISP Once you have established an ISP account you can connect to the Internet 1 Connect your computer s...

Page 131: ...look for information Internet features The Internet offers many types of communication tools to help you perform many tasks Internet email To send and receive your own email you need a mailbox on the Web or an email address If you have an account with an ISP you can probably set up an email address at the same time you sign up for the service Internet chat rooms A chat room is a Web site that offe...

Page 132: ... transferring data from a site on the Web to your computer There are several ways to upload or download data It can be as simple as attaching a file or document to an email or you can use the File Transfer Protocol FTP features of your Web browser to transfer large amounts of data Exploring video features Your computer s video features provide the viewing of presentations or DVD movies on the comp...

Page 133: ... 3 Slide the Screen area slider bar toward Less until the setting reads 800 x 600 then click Apply The screen blinks momentarily while the settings are adjusted The Monitor Settings window appears and asks if you want to keep the settings 4 Click Yes 5 To change the settings back repeat steps 2 through 4 Display settings hot key Using the Fn F5 keys you can set your system s display to view DVD mo...

Page 134: ...page 86 Recording sounds You can make audio recordings and save them as wav files by connecting an external microphone or other sound source to the microphone jack and using the Sound Recorder feature in the operating system DEFINITION A wav pronounced wave file is a format for storing sound in files TECHNICAL NOTE If you record MP3 files you will only be able to play them on a device capable of p...

Page 135: ...le select Save from the File menu Adjusting recording settings The better the quality of the recording the more disk space the sound file requires Experiment to find a balance that fits your needs 1 Open Sound Recorder if necessary click Start point to All Programs Accessories Entertainment then click Sound Recorder 2 In the Sound Recorder window click Edit then click Audio Properties 3 In the Aud...

Page 136: ... maximum volume could damage your ears To turn the volume down use the Volume Control switch or access the Volume Control program click Start All Programs Accessories Entertainment Volume Control TECHNICAL NOTE Use amplified speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers...

Page 137: ...rts both Plug and Play automatic configuration and hot swapping the ability to connect and disconnect devices while the computer is on The main difference between i LINK and USB technology is that i LINK supports faster data transfer rates Using PC Cards PC Cards expand your computer s capabilities and usefulness You can purchase additional PC Cards from your dealer Most PC Cards conform to the PC...

Page 138: ...ng system Inserting PC Cards Use caution when lifting or turning your computer Failure to do so may result in damage to components such as cables attached to your computer or to the computer itself Before you insert a PC Card refer to the documentation that comes with the card to see if you need to do anything before you insert it To insert a PC Card 1 Turn off the computer You may also hot swap a...

Page 139: ...ot force the card into the PC Card slot Removing PC Cards 1 Stop the PC Card by clicking the Safely Remove Hardware icon on the System tray After the Safe to Remove Hardware message appears it is safe to remove the PC Card 2 To remove the PC Card press the eject button once 3 Remove the PC Card and store it properly Sample removing a PC Card ...

Page 140: ...emove a hard disk card while the system is accessing it Never remove a network card while you are connected to a network Before removing a PC Card stop it by clicking the Safely Remove Hardware icon on the System tray Once the PC Card has stopped you can safely remove it See Removing PC Cards on page 139 Never swap modules when the computer is in Hibernation or Standby mode This is known as warm s...

Page 141: ...e cards can be used with a variety of digital products such as digital music players cellular phones PDAs digital cameras and digital video camcorders Inserting a Card in the Media Card Reader To insert a card 1 When inserting any acceptable media card insert the card with the label face up 2 Push the card into the slot When it is fully inserted some cards may still protrude from the slot Do not f...

Page 142: ...ten or read Even when the message copying in the windows disappears writing to the card might still be in progress and your data could be destroyed Wait for the Media Card Reader indicator light to go out Removing a Card from the Media Card Reader To remove a card 1 Right click the Safely Remove Hardware icon on the System tray After the card is stopped it is safe to remove 2 Grasp the card and pu...

Page 143: ...counter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that ha...

Page 144: ...list Sample Windows Task Manager Applications tab 4 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with step 3 5 Close the remaining programs one by one by selecting the program name then End Task 6 Select the Shut Down menu then click Turn Off ...

Page 145: ...record the details 1 Click the Details button and select the text the operating system displays The Details button displays information that the software manufacturer needs to help you solve your problem 2 Press Ctrl and c simultaneously to copy the text to the clipboard 3 Open Notepad click Start point to All Programs then point to Accessories and click Notepad 4 Press Ctrl and v simultaneously t...

Page 146: ...u are probably in Standby mode and have a software or resource conflict When this happens turning the power on returns you to the problem instead of restarting the system To clear the condition press the power button until it turns off the computer Clearing the condition may get the computer running but it will not solve a resource conflict Read the documentation that came with the conflicting dev...

Page 147: ...arting Windows XP message appears The operating system takes a long time to start The operating system responds differently from the normal routine The screen does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as installing a new program or adding a device If you experience any of these problems use the options in the Startup ...

Page 148: ...ting system s documentation Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include modem speed time of day when everyone else is surfing your access can be slow and popularity of the site If accessing a particular site is very slow try later My browser cannot find the URL address I typed in Make sure you separate...

Page 149: ...tart then click Help and Support The Help and Support window appears 2 Then do one or both of the following In the search field type in the topic of the problem with which you need help and follow the on screen instructions Click a problem you would like help with from the listings and follow the on screen instructions Resolving a hardware conflict If you receive an error message telling you there...

Page 150: ... The device most recently connected to the system is the one most likely to be causing a hardware conflict Resolving hardware conflicts on your own Computer components need resources to accomplish a task A device such as a disk drive or a modem needs a channel to the computer s Central Processing Unit CPU It also needs a direct channel to the computer s memory to store information as it works Thes...

Page 151: ...tem automatically sets up your system to accommodate the new device If you install an older legacy device that the operating system cannot recognize the operating system may have difficulty assigning resources to it As a result a hardware conflict can occur To see what resources the operating system has assigned to the device see Checking device properties on page 153 Resolving conflicts There are...

Page 152: ...er icon with the secondary button then click Properties The System Properties dialog box appears 2 Click the Hardware tab 3 Click the Device Manager button 4 Select the specific device from the device category 5 To enable a device look at the far right of the toolbar Look for an icon of a monitor with a strike mark through a circle on the front When you mouse over the small icon the status of Disa...

Page 153: ...rdware tab 4 Click the Device Manager button 5 To view the device s installed double click the device type 6 To view the properties double click the device The operating system displays the Device Properties dialog box which provides an array of tabs They include TheGeneraltab whichprovidesbasicinformationabout the device The Resource tab which lists resources assigned to the monitor DVD ROM and o...

Page 154: ...e memory module eliminates the error the memory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module Toshiba recommends using only memory modules approved by Toshiba Power and the batteries Your computer receives its power through the AC adapter and power cable or from the system batteries main battery and optional secondary batt...

Page 155: ... AC adapter and power cable connected wait 20 minutes and see if the battery is charging If the battery light is glowing after 20 minutes let the computer continue charging the battery for at least another 20 minutes before you turn on the computer If the battery light does not glow after 20 minutes the battery may have reached the end of its useful life Try replacing it The battery appears not to...

Page 156: ...ou are using is not remapping the keyboard Refer to the software s documentation and check that the program does not assign different meanings to any of the keys You have connected an external keyboard and the operating system displays one or more keyboard error messages If you have a second keyboard try it If it works the first keyboard may be defective or incompatible with your computer Display ...

Page 157: ...ternal monitor Press Fn and F5 simultaneously to make sure the display priority is not set for the built in screen The screen does not look right You can change the display settings by clicking a blank area of the desktop with the secondary control button then clicking Properties This opens the Display Properties dialog box The Appearance tab of this dialog box allows you to choose the colors for ...

Page 158: ...erties then click the Settings tab 3 Adjust the screen resolution and or color quality 4 Click OK The display mode is set to Simultaneous and the external display device does not work Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher Devices that do not support this resolution will only work in Internal External mode Small bright dots appear on your TFT ...

Page 159: ...o access the disk or as sector errors Sometimes a disk problem may cause one or more files to appear to have garbage in them Typical disk problems are You are having trouble accessing a disk or one or more files appear to be missing Make sure you are identifying the drive by its correct name for example C Error checking Run Error checking which analyzes the directories files and NT file system NTF...

Page 160: ...e damaged or corrupted Refer to your software documentation for file recovery procedures Many software packages automatically create backup files You may also be able to recover lost data using utility software which is available from your dealer Some programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and ...

Page 161: ...To remove a disc without turning on the computer use a narrow object such as a straightened paper clip to press the manual eject button This button is in the small hole next to the disc eject button on the right side of the computer Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it Pull the tray fully open remove the disc and place it i...

Page 162: ...Utility default Enabled may cause feedback Revert to the default settings PC Card problems PC Cards PCMCIA compatible include many types of devices such as a removable hard disk additional memory or a pager Most PC Card problems occur during installation and setup of new cards If you are having trouble getting one or more of these devices to work together several sections in this chapter may apply...

Page 163: ... system driver it may not work under the operating system Contact the manufacturer of the PC Card for information about using the card under the operating system PC Card checklist Make sure the card is inserted properly into the slot See Inserting PC Cards on page 138 for how to insert PC Cards Make sure all cables are securely connected Make sure the computer is loading only one version of Card a...

Page 164: ... a PC Card The problem may be caused by an I O input output conflict between the PCMCIA socket and another device in the system Use Device Manager to make sure each device has its own I O base address See Fixing a problem with Device Manager on page 152 for more information Since all PC Cards share the same socket each card is not required to have its own address Hot swapping removing one PC Card ...

Page 165: ...ot in Standby mode For more information see Using Stand by on page 103 2 Turn off the computer 3 Connect the AC adapter and power cable 4 Keep the computer plugged in for about three hours with the power turned off The problem may also be caused by a conflict with any additional memory in your system Removing a malfunctioning card and reinstalling it can correct many problems For more information ...

Page 166: ...rinter drivers as shown in Setting up a printer on page 64 You may have connected the printer while the computer is on Disable Standby mode turn off the computer and turn off the printer Turn the printer back on make sure it is on line then turn the computer back on Try printing another file For example you could create and attempt to print a short test file using Notepad If a Notepad file prints ...

Page 167: ...Determining the COM port on page 124 Check the communications parameters baud rate parity data length and stop bits specified in the communications program It should be set up to transmit at 300 1200 2400 4800 9600 14400 28800 33600 bps bits per second or higher Refer to the program s documentation and the modem manual for information on how to change these settings The modem is on set up properly...

Page 168: ...d software to copy everything on the hard disk to a tape Some people use a combination of these methods backing up all files to tape weekly and copying critical files to media such as a CD on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your hard disk and start again reloadin...

Page 169: ...rst Try the following before contacting Toshiba Review the troubleshooting information in your Windows XP documentation If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Consult the dealer from whom you purchased your computer and or program Your deale...

Page 170: ...hiba make sure you have Your computer s serial number The computer and any optional devices related to the problem Backup copies of your Windows operating system and all other preloaded software on your choice of media Name and version of the program involved in the problem along with its installation media Information about what you were doing when the problem occurred Exact error messages and wh...

Page 171: ...o toshiba com Mexico and all of Latin America Australia Toshiba Australia Pty Limited 84 92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada France Toshiba Systèmes France S A 7 Rue Ampère B P 131 92800 Puteaux Cédex France Germany Toshiba Europe GmbH Leibnizstraße 2 D 93055 Regensburg Germany Italy Centro Direzionale Col...

Page 172: ...oshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL United Ki...

Page 173: ...lay Without a password The Fn F1 key combination turns off the display and activates instant security Using the pointing device or any key will make the display s content reappear if no password is set for the current user With a password The Fn F1 key combination turns off the display and activates instant security If you set a blank screen saver pressing the Fn F1 key combination to activate ins...

Page 174: ...e Screen Saver tab has already been selected If it isn t selected click the Screen Saver tab 5 Click the On resume password protected check box 6 Click OK Maintaining security when the battery is not fully charged When the battery is not fully charged even if the computer is operating on AC power your display may reappear automatically after a short time To protect your desktop you must set up a s...

Page 175: ...rm volume levels The alarm volume options are Off Low Medium and High Off is always first Power usage mode Fn This hot key displays the power usage pop up window and cycles through the battery save modes The power usage modes in the operating system under battery power are Long Life Normal and High Power DVD Playback Presentation and Super Long Life Sample power usage modes The power usage mode in...

Page 176: ...he computer into Stand by mode A message box is displayed by default to confirm that the computer is going into Stand by mode This message box can be set so it doesn t display Sample Stand by confirmation box For more information about Stand by mode please see Using Stand by on page 103 ...

Page 177: ...mode is enabled the default a message box is displayed by default to confirm the computer is going into Hibernation mode The message box can be set so it doesn t display Sample Hibernation confirmation box If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using Hibernation on page 101 ...

Page 178: ... panel only Built in display panel and external monitor simultaneously External monitor only Built in display panel and external video device simultaneously External video device only Sample display options window In order to use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device ...

Page 179: ... key turns the numeric overlay on and off Fn This hot key turns the scroll lock feature on and off Fn This hot key enables disables the optional wireless devices in your computer The wireless mode is Wi Fi enabled This enables the Wi Fi antenna Fn This hot key enables disables the TouchPad To use the TouchPad see Disabling or enabling the TouchPad on page 56 Sample disable and enable TouchPad wind...

Page 180: ...features a universal power supply you can use worldwide This appendix shows the shapes of the typical AC power cable connectors for various parts of the world USA and Canada UL approved CSA approved United Kingdom BS approved Australia AS approved Europe VDA approved NEMKO approved ...

Page 181: ...Doctor The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your notebook computer For more information see Connectivity Doctor on page 183 Search for Wireless Devices The Search for Wireless Devices utility searches for wireless LAN and Bluetooth devices used in the neighborhood and displays information about them on a virtual map For more inform...

Page 182: ...000 Click the Start button and select All Programs TOSHIBA Networking ConfigFree Double click the ConfigFree icon on the taskbar Press the Toshiba Console button if applicable to your system to open the Toshiba Console and then click the ConfigFree icon Click the ConfigFree icon on the taskbar and then click the desired utility If your computer is not connected to a network the ConfigFree icon on ...

Page 183: ...e your network connections and fix network connection problems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired and wireless network devices Routers hubs and bridges Access points Wireless LAN Bluetooth Connectivity Doctor Profiles ...

Page 184: ...ter over a wired or wireless network device icon displays information about the device such as its IP address subnet mask and MAC address A wireless network device also shows information such as the network SSID and the device s Wired Equivalent Privacy WEP key settings Sample viewing device information ...

Page 185: ...to the wireless communication switch Clicking the exclamation point displays a description of the problem and a solution The following checkboxes and buttons are provided on the Connectivity Doctor screen Stay onthetask tray When checked the ConfigFree icon resides in the system tray Options Displays ConfigFree setting screen Log Lets you create a diagnostic log view ahistory of log files or delet...

Page 186: ...ces that have been detected Search for Wireless Devices can also be started from the ConfigFree Launcher For Wi Fi networks the intensity of a signal is displayed in five levels or bands The signal from the connected access point is displayed in the bands surrounding the PC icon at the center of the map Placing the pointer over the displayed point of light shows detailed information about the wire...

Page 187: ...reen shows an example of Bluetooth devices that are detected As with the Wi Fi screen moving the mouse pointer over a device icon displays information about the device Sample viewing Bluetooth devices You can connect to devices shown on the Bluetooth map 1 Click the icon of a Bluetooth device ...

Page 188: ...can set up a profile to match that environment and connect to the network Similarly users who access networks in the office and at home can set up profiles to handle these networking environments A profile contains the currently configured network settings on the computer as well as information about any network devices The following settings can be saved or captured in a profile Internet settings...

Page 189: ... you want to create 6 Enter any optional comments if desired 7 Click Change Icon and select an icon for this profile 8 Under Captured Items select the items you want to capture for this profile 9 If connecting with a wireless network select the desired Auto Switch Settings These options are unavailable if wireless devices have been disabled 10 Under Execute this program after switching click the B...

Page 190: ...and exported This feature is useful when transferring profile settings to other computers For more information about modifying importing and exporting profiles refer to the online help Quick Connect The Quick Connect feature switches the Wireless LAN connection to connect to a Toshiba Wireless Projector Once the projector utility is installed launching the Quick Connect utility automatically opens...

Page 191: ... is broken and re established later To review the current Toshiba Wireless Projector settings and change them if necessary 1 Click the icon in the system tray 2 Move the mouse pointer to Toshiba Wireless Projector DPJ then click Settings The Quick Connect properties dialog box appears 3 Complete the settings Refer to the online help if necessary 4 Click OK The default connection setting is for Ad ...

Page 192: ... connects to the projector The wireless LAN configuration returns to the settings that were last used before the Quick Connect function was started If the Toshiba Wireless Projector utility is closed If you select Toshiba Wireless Projector DPJ from the ConfigFree tray menu this disconnects the wireless LAN connection If you select a profile from the ConfigFree tray menu or when you disable a wire...

Page 193: ...tween wired and wireless devices With these options the computer automatically switches to a wireless LAN network when the cable of the wired LAN network is removed from the computer When the cable is reconnected the connection to the wired LAN is re established To use the Automatic Switch feature 1 Right click the icon in the system tray 2 Click Auto Switch The Auto Switch dialog box appears 3 Ch...

Page 194: ...s detected then click Add The profile is moved to the List of target SSIDs and profiles 5 Repeat the previous step for each additional profile you want to select 6 Select Automatically switch profiles when connected to this SSID 7 Check Automatically switch profile when connected to this SSID 8 Click OK The computer is now configured to use the Semi Automatic Switch feature When the computer conne...

Page 195: ...may appear in this user s guide AC alternating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewrite memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current ...

Page 196: ...y FAT file allocation table FCC Federal Communications Commission FIR fast infrared GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integration ...

Page 197: ...splay LCD made from an array of liquid crystal cells using active matrix technology Also known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type of display works well with notebook computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device th...

Page 198: ...ic instructions stored in read only memory ROM containing the information the computer needs in order to check hardware and load the operating system when you start up the computer bit Short for binary digit A bit is the smallest unit of information used by a computer A group of eight bits is a byte See also byte bits per second bps A way of measuring the speed at which information is passed betwe...

Page 199: ... instead of magnetic means for reading data See also CD Compare DVD ROM central processing unit CPU The chip that functions as the brain of the computer It takes information from outside sources such as memory or keyboard input processes the information and sends the results to another device that uses the information character Any letter number or symbol you can use on the computer Some character...

Page 200: ... L1 cache L2 cache cursor A symbol that indicates the current position on the screen The shape of the cursor varies depending on the program you re using and what you re doing D default The setting selected by a program when the user does not specify an alternative setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the compute...

Page 201: ...d come in two sizes 5 25 inch and 3 5 inch Your computer uses 3 5 inch diskettes See also double density diskette high density diskette document Any file created with an application and if saved to disk given a name by which it can be retrieved See also file double click To press the TouchPad control button or mouse button rapidly twice without moving the cursor or mouse In the Windows operating s...

Page 202: ...AT The section of a disk that keeps track of the location of files stored on the disk file name A set of characters that uniquely identifies a file within a particular folder It consists of two parts the actual name and the file name extension See also file extension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type o...

Page 203: ...are removable By default the hard disk is referred to as drive C hardware The physical components of a computer system Compare software Hibernate A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work including all open files and programs when you turn the computer off When you turn on the computer again your work is returned to the same state it wa...

Page 204: ...1 cache and faster than main memory See also cache CPU cache L1 cache LAN local area network A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network liquid crystal display LCD A type of display that uses a liquid substance between two transparent electrode panels When an ...

Page 205: ...g information to pass back and forth between digital computers and analog telephone lines motherboard The main circuit board in the computer It contains the processor memory and other primary components MS DOS prompt See system prompt multi function drive A DVD drive that can read and write to CD and DVD media multimedia A combination of two or more media such as sound animation and video in a com...

Page 206: ...rs are parallel Compare serial password A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the capabilities of notebook computers PC Cards provide functions such as modem fax modem hard disk drive network adapter sound card or SCSI adapter peripheral Any device such as a printe...

Page 207: ... access memory See RAM read only memory See ROM reboot See boot restart removable disk A disk that can be removed from a disk drive A diskette is one example of a removable disk resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels...

Page 208: ... device Compare parallel shortcut See keyboard shortcut software See program Compare hardware Standby A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again Suspend A feature of some Windows operating systems that allows you to turn off the computer witho...

Page 209: ...B utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management V W Web See World Wide Web Wi Fi A trademarked term used by the Wireless Capability Ethernet Alliance which stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless ...

Page 210: ...sposal 118 installing 114 light 51 110 monitoring power 110 not charging 155 power usage mode 175 removing 114 button start 122 buttons CD Player 92 DVD ROM or multi function drive eject 87 C Card and Socket Services 138 CD creating 93 playing using Auto Run 93 CD and DVDs caring for 95 viewing contents 94 CD Player control panel 92 CDs inserting 89 problem solving 161 channels DMA 150 charging ma...

Page 211: ... work area 40 computing tips 73 connecting external speakers 136 mouse 62 power cable 51 USB mouse 62 connection set up 127 conserving battery power 111 Contents CDs 94 DVDs 94 control buttons 56 control buttons for DVD ROM or multifunction drive 88 critical applications 2 D DC IN 51 desktop creating new icon 121 major features 121 desktop exploration 120 desktop icons 121 Device Manager 152 check...

Page 212: ...lines 43 work habits 44 error messages device driver conflict 149 general hardware problem 149 non system disk or disk error 147 problem with display settings current settings not working with hardware 158 program has performed an illegal operation 145 warning resume failure 146 expansion memory slot 59 exploring the desktop 120 external display adjusting 68 external monitor not working 158 extern...

Page 213: ...nd 149 connecting to 130 features 131 overview 129 slow connection 148 surfing 131 uploading and downloading files 132 URL address not found 148 internet explorer icon 122 Internet Service Providers 130 ISPs 130 J jack RJ 11 126 K keyboard character keys 75 Ctrl Fn and Alt keys 76 cursor control overlay 78 function keys 76 hot keys 179 not working 146 156 numeric keypad overlay 77 overlay keys 77 ...

Page 214: ...C Card Card and Socket Services 138 checklist 163 CIS Card Information Structure 162 computer stops working 164 errors 165 hot swapping fails 164 inserting 138 modem default 124 not recognized 165 problem solving 162 163 removing 139 replacing 140 using 137 PCMCIA Personal Computer Memory Card International Associ ation 137 Plug and Play 151 port RGB 67 power cable 51 cable connectors 180 computer...

Page 215: ...9 high pitched noise 162 illegal operation 145 Internet bookmarked site not found 149 Internet connection is slow 148 keyboard not responding 146 keyboard produces unexpected characters 156 missing files trouble accessing a disk 159 modem not receiving or transmitting 167 no sound 162 non system disk or disk error 147 PC Card 162 checklist 163 error occurs 165 hot swapping fails 164 not recognized...

Page 216: ...g a computer lock cable 71 instant password 173 setting up computer 40 47 58 printer 64 setting up a connection 127 shut down 69 SmartMedia Media Card Reader 141 sound wav files 134 problem solving 162 speakers external 136 Stand by mode hot key 176 Standby 96 99 low battery 112 restarting 104 using 103 start button 122 starting a program 79 Run dialog box 81 Windows Explorer 80 Windows Start menu...

Page 217: ...ed warranty 39 Web sites 170 Web sites Toshiba 171 Wi Fi wireless networking 127 Wi Fi Mini PCI modules 128 Windows Explorer 80 Windows Media Player 91 Windows Standby 69 Windows Start menu 79 Windows XP Help 149 problem solving 147 Windows XP Professional taskbar 123 Windows XP Professional desk top 120 wireless interoperability 7 wireless mode hot key 179 wireless networking 127 Wizards Add Prin...

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