2 Troubleshooting Procedures
2.2 Troubleshooting Flowchart
2-2
Satellite A40 Maintenance Manual (960-458)
2.2 Troubleshooting Flowchart
Use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures
to execute. Before going through the flowchart steps, verify the following:
q
Ask the user if a password is registered and, if it is, ask him or her to enter the
password. If the user has forgotten the system password, perform the following
procedure at the appropriate step in the flowchart in Figure 2-1:
q
Verify with the customer tha t Toshiba Windows is installed on the hard disk. Non-
Windows operating systems can cause the computer to malfunction.
q
Make sure all optional equipment is removed from the computer.
q
Make sure the External USB floppy disk drive is empty.
Summary of Contents for Satellite A40
Page 11: ...Satellite A40 Maintenance Manual 960 458 xi ...
Page 12: ...Chapter 1 Hardware Overview ...
Page 13: ...1 Hardware Overview 1 ii Satellite A40 Maintenance Manual 960 458 ...
Page 16: ...1 Hardware Overview Satellite A40 Maintenance Manual 960 458 1 v ...
Page 54: ...Chapter 2 Troubleshooting Procedures ...
Page 55: ...2 Troubleshooting Procedures 2 ii Satellite A40 Maintenance Manual 960 458 ...
Page 59: ...2 Troubleshooting Procedures 2 vi Satellite A40 Maintenance Manual 960 458 ...
Page 121: ...Chapter 3 Tests and Diagnostics ...
Page 122: ...3 Tests and Diagnostics 3 ii Satellite A40 Maintenance Manual 960 458 ...
Page 213: ...Chapter 4 Replacement Procedures ...
Page 214: ...4 Replacement Procedures 4 ii Satellite A40 Maintenance Manual 960 458 ...
Page 384: ...Appendices ...
Page 385: ...Appendices App ii Satellite A40 Maintenance Manual 960 458 ...
Page 388: ...Appendices Satellite A40 Maintenance Manual 960 458 App v Appendix I Reliability I 1 ...
Page 392: ...Appendices Satellite A40 Maintenance Manual 960 458 App ix ...
Page 398: ...Appendices Appendix A Handling the LCD Module A 6 Satellite A40 Maintenance Manual 960 458 ...
Page 438: ...Appendices Appendix E Key Layout E 4 Satellite A40 Maintenance Manual 960 458 ...
Page 440: ...Appendices Appendix F Wiring Diagrams F 2 Satellite A40 Maintenance Manual 960 458 ...
Page 442: ...Appendices Appendix G BIOS Rewrite Procedures G 2 Satellite A40 Maintenance Manual 960 458 ...
Page 444: ...Appendices Appendix H EC KBC Rewrite Procedures H 2 Satellite A40 Maintenance Manual 960 458 ...
Page 446: ...Appendices Appendix I Reliability I 2 Satellite A40 Maintenance Manual 960 458 ...