Toshiba RAS-10G2AVP Series Owner'S Manual Download Page 4

Safety 

Precautions

Follow These Instructions Carefully

 CAUTION

•  Check that the circuit breaker is installed correctly. If the circuit breaker 

is not properly installed, it may cause an electric shock. To check the 
installation method, please contact the supplying retail dealership or the 
professional vendor who installed the unit. 

•  When using the unit in a closed room, or operating with other combustion 

appliances, make sure to open a window occasionally for ventilation. 
Insufficient ventilation may cause suffocation due to a lack of oxygen.

•  Avoid operating for long periods in a high humidity environment (over 80%) 

such as with the windows or doors open. There may be condensation on 
the indoor unit and droplets may fall onto the furniture. 

•  When the unit won’t be used for a long time, turn off the main switch or the 

circuit breaker.

•  It is recommended that maintenance be performed by a specialist when the 

unit has been operated for a long time.

•  At least once a year check if the mounting table of the outdoor unit is 

damaged or not. If a damaged state is ignored, the unit may fall or over-turn, 
causing an injury. 

•  Stand on a sturdy ladder when attaching/detaching the front panel/air filter. 

Failure to do so may cause a fall or injury. 

•  Do not stand on the outdoor unit or place anything on the unit. It may be 

the cause of injury due to falling or over-turning. Any damage to the unit 
may cause an electric shock or fire.

•  Do not use combustion appliances in the direct flow of the air from the  

air-conditioning unit. Poor combustion of a combustion appliance may 
cause suffocation. 

•  Do not place anything around the outdoor unit or allow fallen leaves to 

accumulate around it. If there are fallen leaves, small animals could enter 
and contact internal electrical parts, causing a failure or fire. 

•  Do not place animals and plants in places where wind from the air-

conditioning unit flows directly. It may have a negative influence on the 
animal or plant. 

•  Ensure that drained water is discharged. When the discharging water 

process is not sufficient, water may leak, causing water damage to furniture. 
To check that the installation method used is correct, please contact the 
supplying retail dealership or the professional vendor who installed the unit. 

•  Do not place any containers such as a vase containing fluid on the unit. It 

might cause water to enter the unit and damage the electrical insulation, 
causing an electric shock.

•  Do not use for special applications such as storage of food or animals, or 

to display plants, precision devices, or art objects. Do not use on ships or in 
other vehicles. It may cause a failure in the air-conditioning unit. In addition, 
it may damage these items. 

•  Do not place other electrical appliances or furniture under the unit. Water 

droplets might fall, causing damage or failure. 

•  When cleaning, you must stop operating the unit and turn off the circuit 

breaker. Since the fan inside may be rotating at high speed, it may cause 
an injury. 

•  Do not wash the main air-conditioning unit with water. It may cause an 

electric shock.

•  After the front panel/air filter is cleaned, wipe away any water and allow to 

dry. If water remains, it may cause an electric shock. 

•  Once the front panel is removed, do not touch the metal parts of the unit. It 

may cause an injury. 

•  Do not touch the air intake section or the aluminum fins of the unit. It may 

cause injury. 

•  When you hear thunder and there might be a lightning strike, stop 

operating the unit and disconnect the circuit breaker. If lightning strikes, it 
may cause a failure. 

•  The manufacturer shall not assume any liability for damage caused by not 

observing the safety information in this manual.

•  Batteries for remote control unit:
  -  Should be inserted with correct polarity (+) and (-).  
  -  Should not be recharged.
  -  Do not use batteries for which the “Recommended usage period” has  

  expired.

  -  Do not keep used batteries inside the remote control unit.
  -  Do not mix different types of batteries, or mix new batteries with old ones. 
  -  Do not directly solder the batteries. 
  -  Do not short-circuit, disassemble, heat, or throw batteries into a fire. If  

  batteries are not disposed of correctly, they may burst or be the cause  
  of fluid leakage, resulting in burns or injuries. If touching the fluid, wash  
  thoroughly with water. If it touches devices, wipe off to avoid direct contact.

  -  Do not place within reach of small children. If a battery is swallowed,  

  consult a doctor immediately.

•  The manufacturer shall not assume any liability for damage caused by not 

observing the safety information in this manual.

 DANGER

  Do not install, repair, open or remove the cover. It may expose you to 

dangerous voltages. Ask the dealership or the specialist to do this.

  Turning off the power supply will not prevent potential electric shock.

  The appliance shall be installed in accordance with national wiring regulations.

  There must be incorporated in the fixed wiring and the means of 

disconnecting a contact separation of at least 3 mm in all poles.

 WARNING

•  Do not expose your body directly to cool or warm air for a long time.
•  Do not insert your finger or any article into the air inlet/outlet.
•  When an abnormality (burning smell, etc.) occurs, stop the air conditioner 

and turn off the circuit breaker.

•  Installation must be requested from the supplying retail dealership or 

professional installation vendors. Installation requires special knowledge 
and skill. Customer installation can cause fire, electric shock, injury or water 
leakage. 

•  Do not select a location for installation where flammable gas may leak. If 

there is any gas leakage or accumulation around the unit, it can be a cause 
of fire. 

•  Do not turn ON/OFF the circuit breaker or operate buttons with a wet hand. 

It may be a cause of electric shock. 

•  Do not disassemble, modify or relocate the unit by yourself. It may become 

the cause of fire, electric shock, or water leakage. For repair or relocation, 
please request service from the supplying retail dealership or a Toshiba 
dealership. 

•  Do not select a location for installation where there may be excessive water 

or humidity, such as a bathroom. Deterioration of insulation may be a cause 
of electric shock or fire.  

•  When relocating or repairing the unit, please contact the supplying retail 

dealership. A kink in the wiring may cause electric shock or fire. 

•  During a malfunction, (such as a burning odor or not cooling), stop operating 

the unit and turn off the circuit breaker. Continuous operation may be a 
cause of fire, or electric shock. Please request repair or service from the 
supplying retail dealership or a Toshiba dealership. 

•  Grounding should be requested from the supplying retail dealership or 

professional vendors. Insufficient grounding work may be the cause of 
electric shock. Do not connect the earth wire to a gas pipe, water pipe, 
lightning conductor, or telephone earth wire. 

•  If the indoor unit piping outlet is exposed due to relocation, close the opening. 

Touching internal electrical parts may cause injury or electric shock. 

•  Do not insert any material (metal, paper, or water, etc.) into the air outlet or 

air intake opening. There are high voltage sections or a fan operating at high 
speed which may cause an injury or electric shock.

•  You must use an independent power outlet for the power supply. If a power 

outlet other than the independent outlet is used, it may cause a fire. 

•  When the air-conditioning unit does not cool or not warm there may be a 

leakage of refrigerant. Please consult the supplying retail dealership. The 
refrigerant used in the air-conditioning unit is safe. It will not leak under 
normal operating conditions but if it leaks into the room and contacts a heat 
source such as a heater, or stove, it may cause a harmful reaction. 

•  When water or other foreign substances enter the internal parts, stop 

operating the unit immediately and turn off the circuit breaker. Operating 
the unit continuously may cause fire or electric shock. Please contact the 
supplying retail dealership for repair. 

•  Do not clean the inside of the air-conditioning unit yourself. Please request 

internal cleaning of the air-conditioning unit from the supplying retail 
dealership. Incorrect cleaning may cause breakage of resin parts or insulation 
defects of electrical parts, causing water leakage, electric shock or fire.

•  Do not damage or modify the power cable. Do not connect the cable 

midway, or use a multiple outlet extension cord that is shared by other 
devices. Failure to observe this precaution may cause a fire.

•  Do not place heavy objects on the power cable, expose it to heat, or pull it. 

Doing so may cause electrical shock or fire.

•  This appliance is not intended for use by persons (including children) with 

reduced physical, sensory or mental capabilities, or lack of experience 
and knowledge, unless they have been given supervision or intruction 
concerning use of the appliance by a person responsible for their safety.

•  Children should be supervised to ensure that they do not play with the 

appliance.

•  Do not use any refrigerant different from the one specified for top-ups or 

replacement as abnormally high pressure, etc….

  Otherwise, abnormally high pressure may be generated in the refrigeration 

cycle, which may result in a failure or explosion of the product or an injury to 
your body.

4

Summary of Contents for RAS-10G2AVP Series

Page 1: ... Series Outdoor unit RAS 10G2AVP Series RAS 13G2AVP Series RAS 16G2AVP Series 1115750102 Thank you for purchasing the Toshiba room air conditioner To use the product safely and correctly please read this manual carefully before use Please keep this manual in a convenient location for future reference ...

Page 2: ...e clock 9 Check transmitting and receiving 10 Automatic operation page 11 Cooling Heating 8 C Heating Dry operation and Fan only operation page 12 Plasma ionizer purifier page 14 Air volume Air direction and Swing louvers page 15 Changing the air volume 15 Changing the air direction 15 Swing louvers operation 15 Movement of vertical air direction louvers 15 Comfort air flow page 16 Wide air flow S...

Page 3: ... timer operation page 19 Examples of WEEKLY TIMER uses 19 How to set WEEKLY TIMER 20 Edit Weekly timer program 22 Deactivating WEEKLY TIMER operation 22 To delete programs 23 WEEKLY TIMER usage example page 24 Set preferred operation page 28 PRESET operation 28 Energy Saving page 29 ECO operation 29 Limit maximum Electric and Power consumption page 30 POWER SELECTION operation 30 Operation of disp...

Page 4: ...nformation in this manual DANGER Do not install repair open or remove the cover It may expose you to dangerous voltages Ask the dealership or the specialist to do this Turning off the power supply will not prevent potential electric shock The appliance shall be installed in accordance with national wiring regulations There must be incorporated in the fixed wiring and the means of disconnecting a c...

Page 5: ...inlet Front panel Operation display Remote control receiving module Vertical wind direction louver Horizontal wind direction louver Air outlet Ionizer Air filter Plasma ion charger Air purifier Temperature sensor Temporary switch Indoor unit 5 ...

Page 6: ...ne dry batteries Attachment screws for remote control holder 2 pieces How to attach the remote control holder Attach the remote control holder to a wall or a column with the supplied attachment screws for the remote control holder Remote control holder Screws to attach remote control holder How to attach detach from the remote control holder Insert the stick out of the remote control holder into t...

Page 7: ...e Stop Notice When the notice sounds it means the operating setting returns to the datum point Example When temperature setting Datum points Adjust temperature How to open the remote control cover Pull it down while slightly depressing the upper part of the cover 22 C 23 C 24 C 25 C 26 C Pi Pi Pi Pi PiPi Pi PiPi PiPi Pi Temperature 24 C Swing Cancel Air volume Automatic Horizontal wind direction S...

Page 8: ... or bar into the opening 8 B mode display Signal sending display Weekly timer display Clock and timer setting display Quiet speed display Mode selection button Air flow selection button ECO operation button Plasma ionizer purifier button 8 C heating operation button Clock setting button Check button Louver swing button Fan speed selection button Louver direction selection button Hi POWER operation...

Page 9: ...Replace batteries if no sound is received from the indoor unit or there is a failure to select the desired function Replace both batteries at the same time with AAA alkaline batteries If not planning to use for one or more months remove the batteries to avoid failure Setting the clock 1 Press the CLOCK button Press with the diminished bar 2 Adjust the Day The day SU will appear and change to the n...

Page 10: ...ht such as sunlight affects of the main unit The distance for transmission and receiving is shorter if the remote control is operated at an oblique angle to the main unit Point the remote control at the remote control receiving module on the indoor unit The correct signal is confirmed by the receiving tone and the operation lamp will illuminate When button is pressed the receiving tone will sound ...

Page 11: ...sed continuously The temperature range available is 17 C 30 C PiPi sounds when reaching 24 C TEMP Higher Lower When it stops After stopping inside drying operation starts Timer lamp is on When operating period is less than 10 minutes the operation is not performed When PiPi sounds it notices that the operation setting returns to the datum point Page 7 Operation lamp illuminates Timer lamp Operatio...

Page 12: ...oling Dry Blue light illuminates Heating Orange light illuminates Defrosting operation while heating This is not unusual Frost may cover the heat exchanger of the outdoor unit during the heating operation To prevent performance impairment defrosting operates automatically At this time warm air from the indoor unit may stop or water or steam may appear from the outdoor unit However these features a...

Page 13: ...ng range is 17 C 30 C When at 24 C PiPi When stopping Inside drying starts after the operation stops TIMER lamp turns on Inside drying lamp will not operate if the operating time is 10 minutes or less Notes Refrigerant flow may make noise However this is not defect When the outside temperature is low the temperature in the room may become lower than the temperature selected On dry mode the air vol...

Page 14: ...olume and direction setting of air conditioner have priority Operate Plasma ionizer purifier while air conditioning Operate air conditioning during Plasma ionizer purifier Stop both Plasma ionizer purifier and air conditioning Stop only Plasma ionizer purifier Press the button Press to select Press the button Press the button Operation Stop Notes Plasma ionizer purifier operation does not remove h...

Page 15: ...ress FAN When the air volume is set to Quiet the air volume becomes Automatic Changing the air direction press FIX When pressed the vertical and horizontal louver modes change one step Do not move the air direction louvers by hand adjust only with the remote control Swing louvers operation press Swing When changing the middle vertical direction louver press the button and to change the middle hori...

Page 16: ...he Plasma ionizer purifier function is working Horizontal direction louvers can be adjusted within a range of approx 30 degrees when wide air flow or spot air flow is selected While operating Auto Cool Heat Dry and these modes with PURE Select Every time When pressed the air flow direction changes Spot left Cancel Air Flow Spot right Spot center Wide left Wide center Wide right Pressing Indoor uni...

Page 17: ...ed within 3 seconds Display example is when 10 00 in the evening 22 00 hours is selected Cancel comfort sleep Timer off during comfort sleep The time for stopping the operation is displayed on the remote control After the operation stops drying of the inside is not performed Comfort sleep operation cannot be set up when Plasma ionizer purifier functions are operating independently To cancel The ti...

Page 18: ...ime is displayed Go to 2 if the same time as a previous setting can be used 2 Select During time off drying inside is not performed Timer off can be selected with the previous operation setting even while stopped The operation starts when selected To change the selected time press or to change the setting 1 Select operation start for 6 00 AM Forward Backward Selected time and current operating mod...

Page 19: ...c Temperature setting d Fan speed setting e Special operation 8 C ECO Hi POWER Examples of WEEKLY TIMER uses 1 Living room ON ECO MON FRI ON HI POWER 23 C 24 C OFF OFF SUN and SAT ON ON ON 24 C 22 C OFF OFF 2 Living room with heavy cool Non stop air conditioning MON FRI ON ECO ON HI POWER 23 C 10 C 17 C 24 C ON ON ECO SUN and SAT ON ON ON ON 24 C 10 C 23 C 17 C ON ECO 3 Bedroom 23 C Sunday Sunday ...

Page 20: ...pears on the LCD Press to change the program number in the sequence program 1 to program 4 PG 1 PG 2 PG 3 PG 4 4 Press or to select the desired time The time can be set between 0 00 and 23 50 in 10 minute intervals Press and hold the button to change setting time for 1 hr Only one of ON or OFF timer can be set on each program ON timer display OFF timer display OFF timer is used to stop the air con...

Page 21: ...ear the PiPi sound This means the setting operation has been completed As the air conditioner is receiving the signal you will hear separate Pi sounds corresponding to the number of days in the selected setting An incomplete setting is indicated if the TIMER lamp is blinking Press twice Notes 1 Place the remote control where the indoor unit can receive the signal This will increase the accuracy of...

Page 22: ...select program number to be confirmed Resetting the operation 3 Press to exit confirming mode Deactivating WEEKLY TIMER operation Press while WEEKLY is displayed on the LCD The WEEKLY indicator will disappear from the LCD However the program will remain in the remote control The TIMER lamp goes off To reactivate the WEEKLY TIMER operation again press again LCD shows the next program The program af...

Page 23: ...d and the LCD will blink 4 Press to delete the program Press while the LCD is blinking The program has now been deleted All programs 1 Press The day of the week and the program number will be displayed 2 Press and hold for 3 seconds All programs will be deleted and LCD displays current operation Notes Make sure the remote control receiving module on the air conditioner receives the signal from the...

Page 24: ... 00 ON Mode Heat 24 C FAN Auto Hi POWER Table for living room operation Setting SU MO TU WE TH FR SA PG 1 Timer ON ON ON ON ON ON Clock 7 00 6 00 6 00 6 00 6 00 6 00 Mode Auto Auto Auto Auto Auto Auto Temperature 23 C 23 C 23 C 23 C 23 C 23 C Fan Low Low Low Low Low Low Add on operation ECO ECO ECO ECO ECO PG 2 Timer ON OFF OFF OFF OFF OFF Clock 12 00 8 00 8 00 8 00 8 00 8 00 Mode Heat Temperature...

Page 25: ...00 ON Mode Heat 24 C FAN Low Hi POWER Go to bed keep suitable temperature and power save with ECO function 22 00 ON Mode Heat 17 C FAN Low ECO SA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 No program set control by user SU 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Wake up 7 00 ON Mode Heat 23 C FAN Low 18 00 ON Mode Heat 10 C FAN Low 8 C Go out prevent home...

Page 26: ...at Heat Heat Temperature 10 C 24 C 24 C 24 C 24 C 24 C Fan Auto Auto Auto Auto Auto Auto Add on operation 8 C Hi POWER Hi POWER Hi POWER Hi POWER Hi POWER PG 4 Timer ON ON ON ON ON ON Clock 22 00 22 00 22 00 22 00 22 00 22 00 Mode Heat Heat Heat Heat Heat Heat Temperature 17 C 17 C 17 C 17 C 17 C 17 C Fan Auto Auto Auto Auto Auto Auto Add on operation ECO ECO ECO ECO ECO ECO Remark If no program i...

Page 27: ...o Auto Auto Auto Temperature 24 C 24 C 24 C 24 C 24 C 24 C 24 C Fan Low Low Low Low Low Low Low Add on operation ECO ECO ECO ECO ECO ECO ECO PG 2 Timer OFF OFF OFF OFF OFF OFF OFF Clock 6 00 6 00 6 00 6 00 6 00 6 00 6 00 Mode Temperature Fan Add on operation PG 3 Timer ON ON ON ON ON ON ON Clock 21 00 21 00 21 00 21 00 21 00 21 00 21 00 Mode Heat Heat Heat Heat Heat Heat Heat Temperature 25 C 25 C...

Page 28: ...ed in the memory and can be used for future requirements PRESET operation 1 Select your preferred operation 2 Press and hold PRESET for 3 seconds to store the setting The mark displays 3 Press PRESET to operate the preset operation The following functions cannot be set 8 C heating operation Weekly timer Louver swing ...

Page 29: ...ion is activated this function provides automatic control for the setting of room temperature ECO displays in the on the remote control The set temperature will be automatically adjusted appropriately However the temperature is raised by no more than 2 degree Celsius ECO OPERATION ...

Page 30: ...POWER SELECTION The lower percentage the higher Saving and also longer compressor lifetime POWER SELECTION OPERATION POWER SEL POWER SEL POWER SEL POWER SEL 100 75 50 100 Notes When the level is selected PWR SEL level flashes on remote LCD display for 3 seconds In case of 75 and 50 level number 75 or 50 also flashes for 2 seconds Due to the reason that POWER SELECTION FUNCTION limits the maximum c...

Page 31: ...o adjust brightness which can be set at 4 levels or to turn it off LAMP BRIGHTNESS ADJUSTMENT Rremote control LCD Operation display Brightness Lamp illuminates an operation with full brightness 100 Lamp illuminates an operation with 50 brightness 50 Lamp illuminates an operation with 50 brightness and the operation mode lamp is turned off 50 All lamps are turned off All turned off In the examples ...

Page 32: ...ing of food occurs where heavy smokers congregate or in a humid room the internal parts of the air conditioner the heat exchanger or the exhaust fan may become covered with dirt or mold which can t be removed Inside drying operation is not performed in On Off timer Weekly timer and Comfort sleep if remote control is not in position to send signal to air conditioner Operation lamp illuminates Timer...

Page 33: ... fixed and stop Beware an arm of the front panel might come off and fall How to remove the front panel Pull and lift up front panel until it stops move arms on left and right side to outward direction then pull toward you to remove front panel Beware a piece of the front panel might come off and fall Arm Arm How to attach the front panel Reverse the procedure to attach the front panel Keep front p...

Page 34: ...oner Expertise is necessary when selecting the cleaning method and cleaner If washing inside the air conditioner is necessary please request service from the supplying retail dealership Page 33 Filter optional Filter is an optional part by separate sale and can be attached in 2 pieces Please purchase at supplying retail dealership How to install 1 Open the front panel 2 Remove the air filter Air f...

Page 35: ...ll flash continuously 5 times per 1 sec Check the unit with all 52 check codes to as shown in below table Press or button to to move the check codes backward If there is a fault the indoor unit will Pi for 10 seconds Pi Pi Pi Note the check code on the display of the remote control The display will indicate a 2 digit alphanumeric code All indicators on the indoor unit will flash 5 times per 1 sec ...

Page 36: ...ry switch on the indoor unit for 3 seconds to cancel the operation 3 Pi sounds but OPERATION lamp does not blink In case the ON timer or OFF timer is set AUTO RESTART OPERATION does not activate This product is designed so that after a power failure it can restart automatically in the same operating mode as before the power failure The product was shipped with Auto Restart function in the off posi...

Page 37: ... to set both the indoor unit and the remote control to B 1 Press Temporary switch for approx 1 second to start automatic operation 2 Press and hold CHECKthen press on the remote control It will show B on the display and send a signal to the indoor unit Make sure that the Indoor unit can receive signal of the remote control while doing this step 3 Check that the remote control can operate the indoo...

Page 38: ... are not faults Air flow may stop during Heating operation It does not reach the set temperature It may not reach the set temperature depending on the indoor or outdoor conditions It is caused by a large difference between set temperature and room temperature when the operation starts Ambient temperature is also critical Vertical direction louvers move without control When the operation stops the ...

Page 39: ...ction louvers do not move or move in a narrow range even when is pressed Is timer set Page 18 Is the inside drying operation on Setting temperature is not displayed even when TEMP is pressed Is it set to Plasma ionizer purifier only Page 14 Air conditioner does not stop operating even when is pressed Is inside drying operation on Page 32 Press 2 more times to stop the operation If a noise is heard...

Page 40: ... LTD Address city country 144 9 MOO 5 BANGKADI INDUSTRIAL PARK TIVANON ROAD TAMBOL BANGKADI AMPHUR MUANG PATHUMTHANI 12000 THAILAND Name of the Importer Distributor in EU TOSHIBA CARRIER UK LTD Address city country Porsham Close Belliver Industrial Estate PLYMOUTH Devon PL6 7DB United Kingdom 1115750102 ...

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