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User Manual
Faults Diagnosis
TROUBLESHOOTING TIPS
Troubleshooting
T
ips
Please check the machine according to the following form before asking for maintenance:
Problem
Possible Cause
Troubleshooting
Unit does not turn
on when pressing
ON/OFF button
P1 Error Code.
The water collection tray is full.
Turn off the unit, drain the water from
the water collection tray and restart
the unit.
In COOL mode: room temperature is
lower than the set temperature.
Reset the temperature.
Unit does not cool
well
The air fi lter is blocked with dust or
animal hair.
Turn off the unit and clean the fi lter
according to instructions.
Exhaust hose is not connected or is
blocked.
Turn off the unit, disconnect the hose,
check for blockage and reconnect the
hose.
The unit is low on refrigerant.
Call a service technician to inspect the
unit and top off refrigerant.
Temperature setting is too high.
Decrease the set temperature.
The windows and doors in the room are
open.
Make sure all windows and doors
are closed.
The room area is too large.
Double-check the cooling area.
There are heat sources inside the room.
Remove the heat sources if possible.
The unit is noisy
and vibrates too
much
The ground is not level.
Place the unit on a fl at, level surface.
The air fi lter is blocked with dust or
animal hair.
Turn off the unit and clean the fi lter
according to instructions.
The unit makes a
gurgling sound
This sound is caused by the fl ow of
refrigerant inside the unit.
This is normal.
Unit stop
frequently
The exhaust hose is blocked, extended
or otherwise restricted.
Remove the exhaust hose to see if the
unit continues to operate. If yes, shorten
the extension, reduce the number of
bends or remove restriction.
NOTE
Do not add extension to the exhaust hose(s)!
