138
If Something Goes Wrong
Web Camera help
4
Right-click or touch
Web Camera
and select
Uninstall
.
Do
NOT
select the “Delete the driver software for this
device” box.
(Sample Image) Web Camera driver - uninstall window
5
After the driver uninstalls, restart your computer, see
Restart your computer” on page 45
.
The driver is then reinstalled automatically.
Perform a system restore
You can perform a system restore to a period in time at
which the Web Camera was working properly.
If no restore points have been previously created then
this method will not work, see
configuration with restore points” on page 153
1
In the
Search
field, type
Create a restore point
.
2
Click or touch
Create a restore point
.
3
Select the
System Restore
button on the
System
protection
tab.
NOTE
NOTE