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Toshiba P50-B, User Manual

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Toshiba P50-B User Manual Download Page 148

setting 2-9
System automatic 5-7

 

Sound system

problems 6-12

 

T

TOSHIBA Desktop Assist 5-1

Touch Screen 

U

USB device

problems 6-10

 

V

Video mode 4-41

Video RAM 3-10

W

Web Camera 3-6

Wireless communication 7-5

User's Manual

Index-3

Summary of Contents for P50-B

Page 1: ...User s Manual P50 B P50t B ...

Page 2: ... Equipment checklist 2 1 Conventions 2 1 Using your computer for the first time 2 2 Getting to know Windows 2 7 Turning off the power 2 8 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 4 Underside 3 5 Front with the display open 3 5 Internal Hardware Components 3 8 Power Condition Descriptions 3 11 Chapter 4 Operating Basics Using the Touch Screen 4 ...

Page 3: ...System Settings 5 11 USB Charge 5 12 Sleep and Music 5 14 TOSHIBA Media Player by sMedio TrueLink 5 15 Using CyberLink MediaShow 6 for TOSHIBA 5 17 TOSHIBA PC Health Monitor 5 19 Using the Hard Disk Drive HDD Protection 5 20 System Recovery 5 22 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 15 Chapter 7 Appendix Specifications 7 1 AC Powe...

Page 4: ...ove including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accurac...

Page 5: ...ghts Reserved All other product names and service names in this manual may be trademarks or registered trademarks of their respective companies Regulatory Information FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provid...

Page 6: ...rmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU Declaration of Conformity This product is carrying the ...

Page 7: ...than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are...

Page 8: ... products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in separate collection of products...

Page 9: ... collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local city office or the shop where you purchased the product These symbols may not stick depending on the country and region where you purchased REACH Compliance Statement The European Union EU chemical regulation REACH Registration Evaluation Authorization and Restrict...

Page 10: ...n not be charged at all then it is a defect or failure The changes in battery time is not a defect or failure Following information is only for India The use of this symbol indicates that this product may not be treated as household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwis...

Page 11: ...ith or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with ...

Page 12: ...udes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL This library is free ...

Page 13: ...ludes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLU...

Page 14: ...lty free usage You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modifications in commercial products We disclaim all warranties covering The FreeType Project and assume no...

Page 15: ... INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution This license grants a worldwide royalty free perpetual and irrevocable right and license to use execute perform compile display copy create derivative works of distribute and sublicense the FreeType Project in both source and object code forms and derivative works thereof for any purpose and to authorize others to exercise some or all of t...

Page 16: ...s license or another one contracted with the authors grants you the right to use distribute and modify it Therefore by using distributing or modifying the FreeType Project you indicate that you understand and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wa...

Page 17: ...uter will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and ...

Page 18: ...l empire2 486 Sin dong Yeongtong gu Suwon si Gyeonggi do Korea 443 734 Precautions CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct e...

Page 19: ...reating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight E...

Page 20: ... as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you ...

Page 21: ...uding elements Mobile phones Please be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this c...

Page 22: ...and power cord 2 pin plug or 3 pin plug Documentation Quickstart Instruction Manual for Safety and Comfort Warranty information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures HDD or Hard disk drive Some models are equipped with a Solid State Drive SSD ins...

Page 23: ... the desktop by the following ways Click the Start charm Move the mouse pointer all the way into the lower left corner of the screen and then click the Start button Use the Windows logo key on your keyboard For detailed information please refer to the Windows Help and Support Apps view You can find all of your apps including desktop programs in the Apps view To get to the Apps view Move the mouse ...

Page 24: ... the battery or you want to operate from AC power It is also the fastest way to get started because the battery pack will need to be charged before you can operate from battery power The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz enabling you to use this computer in almost any country region The adaptor converts AC p...

Page 25: ...e last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase i...

Page 26: ... raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 2 4 Opening the display panel 1 1 Display panel Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer Be careful not to open the display panel too far as this could put stress on the displa...

Page 27: ... Descriptions section for more information After you turn on the power for the first time do not turn it off until you have set up the operating system Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press the computer s power button Figure 2 5 Turning on the power 1 1 Power button Initial setup The Windows Startup Screen will be the first screen displayed when you turn o...

Page 28: ...ur recently used apps on the Windows Taskbar Power Options icon The Start screen provides you a convenient way to enter the Shut Down Sleep Hibernation Mode You can just click the power icon on the upper right of the Start screen and then select the mode you want Charms Use the Windows charms to start apps find documents set up system components and perform most other computing tasks By pointing t...

Page 29: ...f apps all grouped into easy to find categories Sign in options Windows offers a number of sign in options including Password PIN and Picture password authentication to prevent from unauthorized access You are allowed to select an option on the Windows login screen by clicking sign in options if you have multiple sign in methods set for a user account Password authentication is the default sign in...

Page 30: ...t Restart In the Settings charm click Power and then select Restart Press CTRL ALT and DEL simultaneously once to display the menu window and then select Restart by clicking the power icon in the lower right corner Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintain...

Page 31: ... restored when the computer is next turned on and the system returns from Sleep Mode To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options To use the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode feature provides the following benefits Restores the previous working environment more rapidly than the...

Page 32: ... While entering Hibernation Mode the computer saves the contents of memory to the Hard Disk Drive However for safety sake it is best to save your data manually Data will be lost if you disconnect the AC adaptor before the save is completed Do not install or remove a memory module while the computer is in Hibernation Mode Data will be lost Do not switch to Hibernation Mode while transferring data t...

Page 33: ...ally when you press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Power Options and then click Choose what the power button does or Choose what closing the lid does 2 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 3 Click the Save changes button Data save in Hibernatio...

Page 34: ...y closed The following figure shows the front of the computer with the display panel in the closed position Figure 3 1 Front of the computer with display panel closed 1 2 3 4 1 DC IN Battery indicator 3 Wireless communication indicator 2 Power indicator 4 Memory media slot DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the battery s charge white indicates ...

Page 35: ...reign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Left side The following figure shows the left side of the computer Figure 3 2 The left side of the computer 1 2 3 4 5 1 DC IN 19V jack 4 Universal Serial Bus USB 3 0 port 2 LAN jack 5 Optical di...

Page 36: ...e to confirm the operation of all functions of all USB devices that are available Some functions associated with a specific device might not operate properly USB 3 0 port s may work as USB 2 0 port s when operating in USB Legacy Emulation mode Before removing a USB device from the USB port of your computer click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select...

Page 37: ...Sleep and Music function Universal Serial Bus USB 3 0 ports Two Universal Serial Bus ports which comply to the USB 3 0 standard are provided on the right side of the computer The port with the icon has Sleep and Charge function HDMI out port HDMI out port can connect with Type A connector HDMI cable Cooling vents The cooling vents help the processor to avoid overheating Security lock slot A securi...

Page 38: ...bly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Memory module slot The memory module slot allows for the installation replacement and removal of additional memory module The size of the memory modules varies depending on the model The actual amount of useable system memory will be less than the installed memory modules Refer to the Additiona...

Page 39: ...Touch Pad control buttons Provided with some models Microphone The built in microphone allows you to import and record sounds for your application please refer to the Sound System and Video mode section for more information Web Camera LED The Web Camera LED glows when the Web Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs with your compute...

Page 40: ...HD 1920 horizontal x 1080 vertical pixels UHD 3840 horizontal x 2160 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regard...

Page 41: ...signated by the pointer and press the right button to display a menu or other function depending on the software you are using Internal Hardware Components This section describes the internal hardware components of your computer The actual specifications may vary depending on the model you purchased Battery pack This computer includes a battery pack inside However please do not attempt to dismount...

Page 42: ...Health Monitor utility by clicking Desktop Assist Support Recovery PC Health Monitor on the desktop and then click PC Information Please note that part of the hard disk s overall capacity is reserved as administration space In this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated SSD is a large capacity storage media which uses Solid State Memory in place of a ...

Page 43: ...ower mode and may decrease considerably when operating in battery power mode Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU please refer to the Legal Footnotes section Intel Display Power Saving Technology Intel GPU models may include the Display Power Saving Technology feature that can save the computer s power consumption by optimizing pic...

Page 44: ...ture under the conditions mentioned above select the Display Power Saving Technology check box Power Condition Descriptions Power conditions The computer s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected and what the charge level is for that battery The LED in the table below refers to the DC IN Battery indicato...

Page 45: ...r to recharge the battery Amber Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge will stop and the DC IN Battery indicator will go out When the battery pack s temperatu...

Page 46: ...icates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light User s Manual 3 13 ...

Page 47: ...ill show information to help you learn more about an item or will open a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This will show different levels of information or visually zooms in or out Rotate Put two or more fingers on an item and then turn your han...

Page 48: ...ated in the palm rest may support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other pinch or away f...

Page 49: ...uter is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator and...

Page 50: ...mode Standard F1 F12 mode Function F1 FN F1 Launches the help file supplied with the software F2 FN F2 Decreases the computer s display panel brightness in individual steps F3 FN F3 Increases the computer s display panel brightness in individual steps F4 FN F4 Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolut...

Page 51: ... application To access it click Desktop Assist Tools Utilities Function Key on the desktop Windows special keys The keyboard provides two keys that have special functions in Windows the Windows logo key activates the Start screen while the application key has the same function as the secondary right mouse button This key activates the Windows Start screen This key has the same function as the seco...

Page 52: ...n to the above formats Blu ray Writer drive supports BD ROM BD ROM DL BD R BD R DL BD RE and BD RE DL Blu ray Writer drive BDXL In addition to the above formats Blu ray Writer drive BDXL supports BD R TL BD R QL and BD RE TL Some types and formats of DVD R DL and DVD R DL discs may be unreadable Using optical disc drives The full size drive provides high performance execution of disc based program...

Page 53: ...sc tray After seating the disc however make sure it lies flat Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 Press gently at the center o...

Page 54: ... wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open 2 The disc extends slightly over the sides of the disc tray so you can grasp it Gently lift out the disc 3 Push the center of the disc tray to close it Press gently until it locks into place How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when ...

Page 55: ...er Multi drive to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW or DVD RAM discs You can use the Blu ray Writer drive to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM BD R BD R DL BD RE or BD RE DL discs You can use the Blu ray Writer drive BDXL to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM...

Page 56: ...unexpected writing or rewriting errors due to disc quality or problems with hardware devices In view of this it is good practice to make two or more copies of important data in case of any undesired change or loss of the recorded contents Before writing or rewriting Based on TOSHIBA s limited compatibility testing we suggest the following manufacturers of disc media however it must be noted that d...

Page 57: ...SUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD RAM DVD Super Multi drive only DVD Specifications for DVD RAM Disc for Version 2 0 Version 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media BD R Panasonic Corporation BD R DL Panasonic Corporation BD RE Panasonic Corporation BD RE DL Panasonic Corporation BD R TL TDK BD RE TL Pa...

Page 58: ...re that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode You can remove an optical media on the optical disc drive after writing is completed If the media is of poor quality or is dirty or damaged writing or rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In additio...

Page 59: ...deo Power saving features may interfere with smooth playback When playing video using battery power set the Power Options to Balance The screen saver is disabled during video playback using the CyberLink PowerDVD for TOSHIBA The computer will not automatically go into Hibernation or Sleep mode Do not configure the Display automatic power off function to run while the CyberLink PowerDVD for TOSHIBA...

Page 60: ...owerDVD for TOSHIBA Starting CyberLink PowerDVD for TOSHIBA Use the following procedure to start CyberLink PowerDVD for TOSHIBA 1 Insert a DVD Video in the optical disc drive while the operating system is running When a DVD Video disc is set in the DVD drive for models with DVD drive CyberLink PowerDVD for TOSHIBA may start automatically 2 Click CyberLink PowerDVD for TOSHIBA in the Apps view to s...

Page 61: ...se video playback or television program recording errors Please view video during times when there is no recording prescheduled The resume function cannot be used with some discs on the TOSHIBA VIDEO PLAYER It is recommended the AC adaptor be connected when playing video Power saving features may interfere with smooth playback When playing video using battery power set the Power Options to Balance...

Page 62: ...Display Adjust resolution on the desktop However video cannot be output to some external displays and televisions due to output or playback conditions When viewing video on an external display or TV change the display device before playing Video can be played only on internal LCD displays or external displays In Clone mode Dual View TOSHIBA VIDEO PLAYER may not function properly Do not change the ...

Page 63: ...efore playing back video Do not open any other applications or carry out any other operations during video playback Do not switch to Hibernation or Sleep Mode when running the TOSHIBA Blu ray Disc Player Because Blu ray Disc playback operates according to programs built into the content operation methods operation screens sound effects icons and other features may vary from disc to disc For more i...

Page 64: ... the RGB connector The Blu ray Disc movie can be played only on internal LCD displays or external devices connected via an HDMI output In Clone mode Dual View TOSHIBA Blu ray Disc Player may not function properly This product does not play HD DVD discs Blu ray discs with high definition content are required for HD viewing This software can only playback MPEG2 MP4 and WTV files created by the prein...

Page 65: ...s Touch Pad and mouse menu operations may not be able to be used Open TOSHIBA Blu ray Disc Player Manual TOSHIBA Blu ray Disc Player features and instructions are explained in details in TOSHIBA Blu ray Disc Player Manual Use the following procedure to open TOSHIBA Blu ray Disc Player Manual Press the F1 key when TOSHIBA Blu ray Disc Player is launched and click the Help button 3D Playback on an E...

Page 66: ...ontent DVD or video file in 3D using real time 2Dto3D conversion Effect of 3D can be shown only on an external 3D devices connected via an HDMI output It cannot be shown on the internal display The 2Dto3D conversion function uses TOSHIBA s original algorithm to apply a 3D effect to your own 2D videos However note that this function does not provide the same video content as a video originally prov...

Page 67: ... Message Operate on Windows Operate on other applications Please make sure AC adapter is used when playing with the enabled 3D playback feature 3D playback occurs only in full screen size When you enable 3D playback the Video Display Window automatically enlarges to fullscreen size In order for 3D playback to work on external display TV you need a 3D enabled display TV that has an HDCP compliant H...

Page 68: ...t to the 2D content The Player is set by default in the 2D format By pressing the 2Dto3D conversion function button you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D The Player will not run the 2Dto3D conversion function automatically Please see the warnings in this section as regards potential copyright infringement and confirm you have any ...

Page 69: ...n from or stop viewing and check your equipment settings if you can see doubly substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images Still if you cannot see correctly please refrain from or stop viewing Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images Please position yourself directly in...

Page 70: ...handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions The computer s RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local...

Page 71: ... it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator may show a rapid decrease in battery operating time when ...

Page 72: ...e A battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard Disk Drive power off period How often and for how long you use the Hard Disk Drive and external disk drives for example optical disc How much charge the b...

Page 73: ...ate a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator should glow amber to indicate that the battery pack is being charged however in the event that DC IN Battery indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor a...

Page 74: ...00BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable follow the steps as detailed below Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect...

Page 75: ...er to prevent the computer s lid from becoming scratched or damaged when you are installing replacing the memory module In this instance you should avoid mats that are made of materials that hold or generate static electricity When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer Use only memory modules approved by TOSHIBA Do not...

Page 76: ... the steps as detailed below 1 Click the power icon on the Start screen and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load In the BIOS setup screen select Exit Disable Built in Battery and Power Off 3 Remove the AC adaptor and all cables and peripherals connected to the computer 4 Close the display pan...

Page 77: ...in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into th...

Page 78: ... Start screen and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load In the BIOS setup screen select Exit Disable Built in Battery and Power Off 3 Remove the AC adaptor and all cables and peripherals connected to the computer 4 Close the display panel and turn the computer upside down 5 Loosen the screw se...

Page 79: ...t the memory module cover in place and secure it with the screw Take care to ensure that the memory module cover is firmly closed 10 Turn your computer over 11 Connect the AC adaptor and turn the computer on Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices ...

Page 80: ...erial on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC memory cards and SDXC memory cards SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The SD...

Page 81: ...r expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click into place Set the write protect switch to the lock position if you do not want to record data Memory cards have a limited l...

Page 82: ...a to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost Removing memory media The following instructions apply to all types of supported media devices To remove memory media follow the steps as detailed below 1 Click the Safely Remove Hardware and Eject Media icon on the ...

Page 83: ...rface port digitally transfers both video and audio data without reducing the quality HDMI compatible external display devices including televisions can be connected via the HDMI port Some models can support ultra high definition 3840 x 2160 pixels display on compatible external display devices via HDMI output port To use this function you must purchase an HDMI cable corresponding to 3840x2160 pix...

Page 84: ... 1 Click Desktop Assist Control Panel Hardware and Sound Sound on the desktop 2 In the Playback tab select the playback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device 4 Click the Set Default button 5 Click OK to close the Sound...

Page 85: ...ay via HDMI port and can receive Wi Fi signals from your computer To wirelessly connect to an external display you can follow the steps as described below 1 In the Settings charm click Change PC settings PC and devices Devices 2 Click Add a device Your computer will start searching for the Wireless display device 3 After the Wireless display device is searched follow the on screen instructions to ...

Page 86: ...rity cable with the lock slot and secure it in place Figure 4 13 Security lock 1 2 1 Security lock slot 2 Security lock Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Memory K...

Page 87: ...rophone volume level is inadequate move the Microphone Boost slider to a higher level DTS Sound DTS Sound utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep rich bass and crystal clear dialog DTS Sound is provided with some models It provides the following features Immersive surround sound with...

Page 88: ...Change display settings on the desktop If you are running some applications for example a 3D application or video playback you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 42 ...

Page 89: ...uter and details how to start them For further information on their operation you may refer to each utility s online manual help files or README TXT file if applicable TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier To access this util...

Page 90: ...tion is an image processor that performs high quality image enhancements such as Color Correction and Sharpness on video playbacks This feature is only provided with some models Task Switcher displays a list of active windows as thumbnails on one side of the monitor allowing you to quickly find a window you want to update from within the list This Task Switcher utility is only provided with some m...

Page 91: ...rDVD for TOSHIBA see the help file TOSHIBA VIDEO PLAYER This software is provided for playback of DVD Video To access this utility click Desktop Assist Media Entertainment TOSHIBA VIDEO PLAYER on the desktop For details on how to use TOSHIBA VIDEO PLAYER see the help file TOSHIBA Blu ray Disc Player This software is provided for playback of Blu ray Disc It has an on screen interface and functions ...

Page 92: ...s mode Depending on the usage situation the battery s life cycle might not be extended properly To access this utility click Desktop Assist Tools Utilities eco Utility on the desktop For details on TOSHIBA eco utility see the help file TOSHIBA Media Player by sMedio TrueLink This software is a multimedia player which can be used to play back video music and photo TOSHIBA Media Player can play back...

Page 93: ...e running CyberLink MediaStory TOSHIBA Function Key This utility allows you to perform some features by pressing a specified key or combined with the FN key To setup this utility click Desktop Assist Tools Utilities Function Key on the desktop For details please refer to the Function Key section TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA softw...

Page 94: ...for Windows Media Player Help To access it click Desktop Assist Media Entertainment TOSHIBA Resolution Plug in for Windows Media Player Help on the desktop This utility will not be installed if the Resolution feature in TOSHIBA Display Utility is provided Chroma Tune for TOSHIBA Chroma Tune for TOSHIBA is a utility that allows color setting of your computer To access it click Chroma Tune for TOSHI...

Page 95: ... power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in order to save battery power This can be specified in the Power Options Panel power ...

Page 96: ...d if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within norm...

Page 97: ...en entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys Delete button Click this button to delete a registered password Before you can delete a password you must first enter the current password correctly Change button Click this button to change a registered password Before you can change a password you must first enter the current password cor...

Page 98: ...rd some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Click Desktop Assist Tools Utilities Password Utility Supervisor Password on the desktop This utility lets you do the following Register or delete the Supervisor Password Specify restrictions for general users Starting the computer using a password If you have already registered a user pas...

Page 99: ...window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in grey are possible to confirm their status TOSHIBA System Settings screen may have the following tabs General Allows you to view the current BIOS version or change certain settings back to their default values Sleep and Charge Allows ...

Page 100: ...s even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device When Sleep and Charge function is enabled USB bus power DC5V will be supplied to compatible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to the compatible ports However some exte...

Page 101: ...the compatible ports while the computer is turned off When USB device cannot be charged by Auto Mode change to Alternate Mode This function may not be able to be used with some connected external devices even if the appropriate mode is selected In this situation disable and stop using this function Some external devices cannot use Auto Mode As for the specifications of the external devices please ...

Page 102: ... is too low to continue System ON CDP Charge Mode may not work In those cases connect the AC adaptor and reboot the computer Always use the USB cable that was included with your USB device When System ON CDP Charge Mode or USB Sleep and Charge function is enabled the USB Wakeup function may not work In that case use a USB port without USB Sleep and Charge function or disable both System ON CDP Cha...

Page 103: ...isplays the remaining battery capacity Move the slider to enable or disable this function Enabled Enables Sleep and Music function under battery mode Disabled Enables Sleep and Music function only when the AC adaptor is connected Disable features when the battery level reaches Specifies the lower limit of remaining battery life by moving the slider bar If the remaining battery life falls below the...

Page 104: ...round Music playback can be controlled even when the application is in the background Playback of high bit rate content may cause frame dropping audio skipping or decrease in computer performance The above problems could be remedied by turning Resolution off Tap click the Refresh button on app commands to refresh the content displayed on Library Screen It won t be refreshed automatically If sleep ...

Page 105: ...your media files by dragging it to Media Tray 4 Click Create Movie Disc 5 Select DVD Video AVCHD or Blu ray Disc from Step1 Choose disc format 6 Select a destination drive 7 Specify your movie disc title from Step 2 Enter movie disc title 8 Select a template from Step 3 Select menu template 9 Setup the advanced video audio properties by clicking Advanced button on the top 10 Start burning your mov...

Page 106: ... discs are supported for recording DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW BD R BD R DL BD RE BD RE DL Do not set the working drive to a slow device like a USB1 1 hard disk drive or it will fail to write DVD Video AVCHD or Blu ray Disc Do not perform any of the following actions Operate the computer for any other function including using a mouse or Touch Pad or closing opening the display pane...

Page 107: ...vices The collected information is not limited to the examples specified here The stored data uses a very small portion of the total hard disk capacity approximately 10MB or less per year This information is used to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer It may also be used to help diagnose problems should the computer req...

Page 108: ...ected Follow the instructions displayed on screen in the message Using the Hard Disk Drive HDD Protection Some models have the function for reducing the risk of damage on the hard disk drive Using an acceleration sensor built into the computer HDD Protection detects vibration shocks and similar signs of movement of the computer and automatically moves the Hard Disk Drive head to a safe position to...

Page 109: ...Protection TOSHIBA HDD Protection is active The hard disk drive head is in a safe position OFF TOSHIBA HDD Protection is disabled Detection Level There are four sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 in ascending order Level 3 is recommended for better protection of the computer However when the computer is used in a mobile e...

Page 110: ...nts the Computer s internal Hard Disk Drive This representation may vary from the actual number of disks disk rotation head movement part size shape and direction This feature may use a large amount of CPU and memory on some models The computer may become slow or sluggish when attempting to run other applications while the 3D Viewer is displayed Intensely shaking the computer or other subjecting i...

Page 111: ...er is stored on the Hard Disk Drive and can be copied to either disc media or USB Flash Memory by using the following steps 1 Select either blank disc or USB Flash Memory The application will allow you to choose from a variety of different media onto which the recovery image can be copied including disc media and USB Flash Memory Please note that some of the disc media may not be compatible with t...

Page 112: ...t If you set the Boot Mode as CSM Boot the recovery media created by Recovery Media Creator will NOT be able to restore If you create a recovery image using advanced recovery tools from Control Panel please also make sure to use the default Boot Mode option UEFI Boot in the BIOS setup utility before restoring 1 Load the Recovery Media into the Optical Disc Drive or insert the recovery USB Flash Me...

Page 113: ...onfigure the partitions on your Hard Disk Drive you may find that it becomes impossible to setup your computer Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the hard disk may be reformatted and all data may be lost 1 Click the power icon on the Start screen and then select Restart 2 Hold down 0 zero key and then release this...

Page 114: ... in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this che...

Page 115: ...random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down...

Page 116: ...ing the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then cl...

Page 117: ...r icon on the Start screen and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas Power Keyboard Internal display...

Page 118: ...the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the b...

Page 119: ... and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load 3 Set the date in the System Date field 4 Set the time in the System Time field 5 Press F10 a confirmation message will be displayed 6 Select Yes the BIOS setup utility will end and the computer will restart Keyboard Keyboard problems can be caused by...

Page 120: ...re closing it Hard Disk Drive Problem Procedure Computer does not boot from Hard Disk Drive Check to see whether there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority Options setting within the TOSHIBA System Settings Slow performance The files on the Hard Disk Drive may be fragmented in this instance you should ...

Page 121: ...m the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected You cannot read a file Check to ensure the required file...

Page 122: ...ng the speed setting within the Mouse Control utility 1 To access this utility click Desktop Assist Control Panel Hardware and Sound Mouse on the desktop 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The reaction of Touch Pad is either too sensitive or not sensitive enough Adjust the touch Sensitivity To access it click Desktop ...

Page 123: ...erties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on screen pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support USB device In addition to ...

Page 124: ... In this case please try one or more of the following methods Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge function is...

Page 125: ... volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the c...

Page 126: ...the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external mon...

Page 127: ...our LAN administrator Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure the computer s Wireless communication function is on If problems persist contact your LAN administrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure the computer s Wireless Communication function is on Check to ensure the Bluetooth Manager application is running on the computer a...

Page 128: ...supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current in...

Page 129: ...ers Approximately 377 5 w x 244 0 d x 27 9 27 9 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 met...

Page 130: ...11 Reserved Reserved 12 SDA Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All c...

Page 131: ...ductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illus...

Page 132: ... Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connection and ...

Page 133: ...ization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for a...

Page 134: ...iable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Compatibility IEEE 802 11 Standard for Wireless LANs Network Operating System Microsoft Windows Networking Media Access Protocol CSMA CA Collision Avoidance with Acknowledgment ACK Radio Characteristics Radio Characteristics of Wireless LAN module may vary according...

Page 135: ...fe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Security Two advanced security mechanisms ensure a high level of security Authentication prevents access to critical data and makes it impossible to falsify the origin of a messag...

Page 136: ... own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Russian Federation Only for indoor applications Restrictions for Use of 5150 5350MHz Frequencies in Europe Italy For pr...

Page 137: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 138: ...systèmes de satellites mobiles utilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certificat...

Page 139: ...o communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that...

Page 140: ...ent uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH S...

Page 141: ...adio equipment 3160NGW DSP Research Inc Approval Number D130092003 Atheros QCNFA335 Wireless Network Adapter b g n and Bluetooth The Name of the radio equipment QCNFA335 DSP Research Inc Approval Number D130158003 Broadcom BCM43142 Wireless Network Adapter b g n and Bluetooth The Name of the radio equipment BCM43142 DSP Research Inc Approval Number D135106201 The following restrictions apply Do no...

Page 142: ...n your computer product may vary from specifications under the following conditions use of certain external peripheral products use of battery power instead of AC power use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design applications use o...

Page 143: ...ther factors If your computer is configured with more than 3 GB memory the memory might be displayed as approximately 3 GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wi...

Page 144: ...ightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance may vary depending on product model...

Page 145: ...Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media User s Manual 7 17 ...

Page 146: ... 8 D DC IN indicator 3 1 DC IN Battery indicator 3 12 Display automatic power off 5 7 hinges 3 7 opening 2 5 screen 3 7 Documentation list 2 1 Dual Pointing Device Touch Pad 6 8 DVD Super Multi drive using writing E Equipment checklist 2 1 External monitor problems 6 13 G Graphics Processing Unit 3 10 H Hard disk drive automatic power off 5 7 HDMI out port 3 4 K Keyboard function keys 4 4 Function...

Page 147: ...1 panel on off 5 7 Shut Down mode 2 8 Sleep Mode 2 9 turning off 2 8 turning on 2 6 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 12 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 15 Touch Pad...

Page 148: ...ystem automatic 5 7 Sound system problems 6 12 T TOSHIBA Desktop Assist 5 1 Touch Screen U USB device problems 6 10 V Video mode 4 41 Video RAM 3 10 W Web Camera 3 6 Wireless communication 7 5 User s Manual Index 3 ...

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