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Error code

Phenomenon

Possible cause

Items to confirm / Countermeasures

Precautions / Remarks

EA70
EA60
CC30
CC41

Turn the power OFF. Then check the gap between rollers on the buffer roller guide and the buffer tray while the
buffer roller is left lowered. If the gap does not reach 0.3 mm, replace the buffer roller guides (LVR-E-RLR-BUF)
on both front and rear sides.

3. Improper roller gap on the
buffer roller guide and buffer tray

2. Catching pad link arm
deformed, damaged or removed

(Paper is not aligned properly
because the link arm of the
catching pad is deformed,
damaged or removed.)

Check the gap within the range 7 mm from the edge of the buffer roller guide.

- When more than one
sheet of paper is
loaded on the buffer
tray, the first sheet is
pushed out of the tray
by the second sheet.

- When more than one
sheet of paper is
loaded on the buffer
tray, the leading edge
of the second sheet is
caught and thus a
paper jam occurs.

- When paper is
transported from the
buffer tray to the
finishing tray, the
paper is run on the
front or rear alignment
plate.

- When paper is
loaded on the finishing
tray, the front and rear
alignment plates
excessibly push the
paper.

- When paper is
transported from the
finishing tray to the
movable tray, the
paper exit guide
catches the paper and
thus a motor error
occurs because the
paper cannot exit.

Check if the catching pad in the Finisher paper exit section is properly attached. If its link arm is deformed,
damaged or removed, replace ARM-SOL-ALIGN (6LB100080).

Check if the catching pad in the Finisher paper exit section is properly attached. Replace it if it is deformed or
damaged.

1. Catching pad deformed or
damaged

(Paper is not aligned properly due
to the deformed or damaged
catching pad.)

Abnormal

Facing down

Catching pad link arm

Normal

Catching pad

0.3 mm or

more

Within the range 7 mm

from the edge

Buffer roller
RLR-EXIT-BUFFER

Roller on the buffer tray
RLR-EXIT-TRY

Buffer roller guide
LVR-E-RLR-BUF

Buffer tray

Buffer roller guide

Buffer roller guide

Summary of Contents for MJ-1101

Page 1: ...MJ 1101 Service Manual Addendum Supplement to the Troubleshooting Section TOSHIBA ...

Page 2: ...i Index Error Code Page EA20 1 2 3 4 13 14 EA40 5 13 14 EA60 CC30 6 7 8 9 EA70 CC41 6 7 8 9 13 14 EAEO 10 CB31 11 12 Recommended Lubricant Molykote EM 30L 6LE36904000 TOSHIBA ...

Page 3: ...alling the Finisher in the equipment make sure that the height of the Finisher is proper If it is not the Bridge Unit exit Mylar may be deformed and thus the deformed Mylar may obstruct the paper transport path Check if the Mylar attached to the exit of the Bridge Unit is deformed and obstructing the paper transport path Correct it if deformed 2 Bridge Unit exit Mylar deformed B To keep the instal...

Page 4: ... to the buffer guide during its opening or closing movement Remove the stationary tray and apply grease Molykote EM 30L the size of 5 grains of rice to the buffer guide shaft Paper jams at the entrance section of the Finisher or the Hole Punch Unit Folded paper edge Paper jams C2in the buffer tray section C2Paper exit problems on the finishing tray 3 Improper connection between the equipment and t...

Page 5: ...FFD SUPT SF 6LB090140 if the paper exit guide is not operating properly Paper jams at the entrance section of the Finisher or the Hole Punch Unit Folded paper edge Paper jams C2in the buffer tray section C2Paper exit problems on the finishing tray 5 False operation of the entrance sensor or the transport sensor An error may occur when the entrance sensor or the transport sensor does not perform pr...

Page 6: ...Unit Folded paper edge Paper jams C2in the buffer tray section C2Paper exit problems on the finishing tray 8 Drive not transmitted from the gear in the paper transport section A Check if there is any rattling on ASYS LVR E RLR BUF If there is replace ASYB SFT EXT RLR DRV BUF ASYS LVR E RLR BUF GEAR IDLER EXT BUF GEAR1 EXT RLR BUF and GEAR2 EXT RLR BUF GEAR1 EXT RLR BUF GEAR IDLER EXT BUF GEAR2 EXT...

Page 7: ...tationary tray is left open because the stationary tray opening closing switch performs false detection during operation Replace HNDL DOOR if the actuator is deformed or damaged 3 Front cover switch actuator deformed MJ 1101 A cover open error occurs if the actuator is deformed because the front cover switch cannot be turned and it performs false detection Replace COVER F DOOR P if the actuator is...

Page 8: ...ht and thus a paper jam occurs When paper is transported from the buffer tray to the finishing tray the paper is run on the front or rear alignment plate When paper is loaded on the finishing tray the front and rear alignment plates excessibly push the paper When paper is transported from the finishing tray to the movable tray the paper exit guide catches the paper and thus a motor error occurs be...

Page 9: ... OFF and pull the plunger of the buffer roller lift solenoid by hand Then check the spacing on the edge section of the buffer roller guide and the buffer tray upper section while the buffer roller is lifted up If the edge section of the buffer roller guide is not lower than the buffer tray upper section replace STAY BUFFER If the joint surfaces of the stationary tray and the rear lower cover or th...

Page 10: ...ported from the finishing tray to the movable tray the paper exit guide catches the paper and thus a motor error occurs because the paper cannot exit 8 Stack transport motor belt out of gear If the stack transport motor belt is loose retighten it or replace the motor bracket BRKT MOTR SF to retighten the belt 7 Improper installation of alignment plates 6 STAY BUFFER deformed Remove the bracket of ...

Page 11: ...hed out of the tray by the second sheet When more than one sheet of paper is loaded on the buffer tray the leading edge of the second sheet is caught and thus a paper jam occurs When paper is transported from the buffer tray to the finishing tray the paper is run on the front or rear alignment plate When paper is loaded on the finishing tray the front and rear alignment plates excessibly push the ...

Page 12: ...s wiring must be under the screw and inside of the Mylar and the harness must be wired along with the groove of the plate as shown on the left Be sure that the harness is covered by the Mylar 2 Movable tray paper exist sensor harness HRNS SFTTRY short circuited Check if the harness HRMS SFTTRY of the movable tray paper exist sensor is short circuited or if its wiring is proper Replace the harness ...

Page 13: ... lifted up after the power is turned ON An error occurs when it stops at the upper limit position Initialization does not finish The movable tray is lowered after the power is turned ON An error occurs before it is lowered to the specified position Initialization finishes The movable tray may not be installed properly the stay of the movable tray may run on the boss Reinstall the movable tray 3 Im...

Page 14: ...on after printing operation 1 The movable tray cannot be lowered or lifted up because the load is applied to the movable tray by the contact of the tray and COVER RAIL FRONT or COVER RAIL REAR Check if the inner hooks of COVER RAIL FRONT and COVER RAIL REAR are properly latched Reinstall them if not The movable tray and COVER RAIL FRONT contact COVER RAIL FRONT COVER RAIL REAR Abnormal 㪈㪉 ...

Page 15: ...section of the Finisher or the Hole Punch Unit Folded paper edge Improper closing of the stationary tray If the joint surfaces of the stationary tray and the rear lower cover or the control panel unit are shifted 4 mm or more the motor bracket may be deformed Do not hold the stationary tray when unpacking A Confirm that the Finisher is installed horizontally the height of its front side and that o...

Page 16: ...t the sub tray when installing the Finisher If the Finisher is installed as shown in the picture below the trailing edge of large paper may be jammed when it is exiting Paper jams at the entrance section of the Finisher or the Hole Punch Unit Folded paper edge Improper closing of the stationary tray 3 Tilted Finisher Paper is not properly transported from the equipment to the Finisher if the Finis...

Page 17: ...MJ 1101 Service Manual Addendum Version 01 ...

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