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165

If Something Goes Wrong

Wireless networking problems

Make sure the printer cable is firmly attached to the computer and 
the printer.

Run the printer’s self-test to check for any problem with the printer 
itself.

Make sure you installed the proper printer drivers as shown in 

“Setting up a printer” on page 74

 or in the instructions that came 

with the printer.

You may have connected the printer while the computer is on. 
Disable Sleep mode, turn off the computer, and turn off the printer. 
Turn the printer back on, make sure it is online, and then turn the 
computer back on.

Try printing another file. For example, you could create and attempt 
to print a short test file using Notepad. If a Notepad file prints 
correctly, the problem may be in your original file.

If you cannot resolve the problem, contact the printer’s 
manufacturer.

The printer will not print what you see on the screen.

Many programs display information on the screen differently from 
the way they print it. See if your program has a print preview mode. 
This mode lets you see your work exactly as it will print. Contact 
the software manufacturer for more information.

Wireless networking problems

This section provides general troubleshooting tips for networking 
problems, specifically wireless (Wi-Fi

®

) networking.

The terms and concepts used assume a basic understanding of 
networks, and may be for more advanced users. If you need 
assistance or if you are not familiar with the terminology, please see 
Windows

®

 Help and Support or contact your computer technician.

Verify that your computer can detect access points or routers. If 
it can detect a Wi-Fi

®

 access point or router then it may be a 

configuration issue.

Verify that signal strength is good using the utility provided 
with the Wi-Fi

®

 adapter.

If another computer is on the same network, verify that it has 
network access, and can connect to the Internet. If, for 
example, the other computer cannot browse to a public Web 
site, the ISP’s (Internet Service Provider) service may be 
disrupted.

NOTE

Summary of Contents for mini NB305

Page 1: ... Web site pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 151 in this guide NB300Series User sGuide ...

Page 2: ...HAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data pl...

Page 3: ...adiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Page 4: ...ireless LAN product that is based on Direct Sequence Spread Spectrum DSSS radio technology and is compliant to TheIEEE802 11StandardonWirelessLANs RevisionA B G asdefined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Bluetooth and...

Page 5: ...ss LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equip...

Page 6: ...nctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet ...

Page 7: ...d defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling This Directive applies to EU member countries ...

Page 8: ...ge the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Operation of such products can be resumed only when they are modified and can no longer cause interfer...

Page 9: ... FH This equipment uses FH SS modulation 3 The interference range of this equipment is less than 10m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 Fax 03 3457 4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical C...

Page 10: ...es emit radio frequency electromagnetic energy The level of energy emitted by Wireless WAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because Wireless WAN products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless WANis safeforuse byconsumers These st...

Page 11: ...limit of the SAR radio frequency exposure requirement regarding 47 CFR Part 2 section 1093 Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless WAN Card is far below the FCC radio frequency exposure limits Nevertheless the TOSHIBA Wireless WAN Card shall be used in such a manner that the potential for human contact during normal operation is minimized The antenna...

Page 12: ...tionnement du dispositif The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empec...

Page 13: ...minican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Montenegro Mozambique Nambia Nepal Netherlands New Zealand Nicaragua...

Page 14: ...ent auprès de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respective...

Page 15: ...n the United States for more information When you use Bluetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yard...

Page 16: ...and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Bluetooth wireless technology ma...

Page 17: ...ification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R TTE directive 1999 5 EC and has been provided with the CE mark accordingly Canada Industry Canada IC This device complies with RSS 210 of Industry Canada Taiwan The legal communications mentioned in the above item refer to radio...

Page 18: ...ort Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION C...

Page 19: ...trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital and SD are trademarks of SD ...

Page 20: ...rvice options 31 Chapter 1 Getting Started 32 Getting comfortable with your computer 32 Keeping yourself comfortable 33 Precautions 33 Important information on your computer s cooling fan 35 Setting up your computer 35 Connecting to a power source 36 Charging the main battery 38 Using the computer for the first time 39 Opening the display panel 39 Turning on the power 40 ...

Page 21: ...media 59 Restoring from recovery DVDs media 62 Erasing the Internal Storage Drive 64 Checking the internal storage drive operating status 65 Installing drivers and applications 66 Using the TouchPad 66 Adjusting TouchPad settings 70 Disabling or enabling the TouchPad 70 Using external display devices 71 Directing the display output when you turn on the computer 71 Adjusting the quality of the exte...

Page 22: ...and Alt keys 88 Function keys 88 Special Windows keys 89 Overlay keys 89 Starting a program 90 Starting a program from the Start menu 91 Starting a program from Windows Explorer 91 Starting a program using the Search programs and files field 92 Saving your work 93 Printing your work 94 Backing up your work 95 Restoring your work 96 Toshiba s online resources 96 Chapter 3 Mobile Computing 97 Toshib...

Page 23: ...e computer 108 Inserting a charged battery 109 Taking care of your battery 110 Safety precautions 110 Maintaining your battery 111 Disposing of used batteries 112 Traveling tips 113 Chapter 4 Exploring Your Computer s Features 114 Exploring the desktop 114 Finding your way around the desktop 115 Setting up for communications 117 Connecting your computer to a network 118 Exploring audio features 11...

Page 24: ... USB Sleep and Charge Utility 140 Starting the USB Sleep and Charge Utility 140 USB Sleep and Charge 140 Enabling Disabling USB Sleep and Charge 142 Power supply mode settings 142 TOSHIBA Zooming Utility 143 TOSHIBA Accessibility 144 TOSHIBA eco Utility 145 TOSHIBA Service Station 146 TOSHIBA PC Health Monitor 146 ConfigFree 147 Getting Started 147 ConfigFree Utilities 148 Chapter 6 If Something G...

Page 25: ...evelop good computing habits 167 Data and system configuration backup in the Windows operating system 168 If you need further assistance 172 Before you contact Toshiba 172 Contacting Toshiba 173 Other Toshiba Internet Web sites 174 Toshiba s worldwide offices 174 Appendix A Hot Keys TOSHIBA Cards 176 Hot Key Cards 176 Using the Hot Key Cards 177 Application Cards 178 Using the Application Cards 17...

Page 26: ... 8 375 ver 2 3 Disabling or enabling wireless devices 187 Disabling or enabling the TouchPad 188 Zoom Display resolution 189 Keyboard hot key functions 190 Appendix B Power Cord Cable Connectors 191 Glossary 192 Index 207 ...

Page 27: ...and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system ...

Page 28: ...regarding the ENERGY STAR Program This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meet...

Page 29: ...e accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This guide This guide introduces the compu...

Page 30: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 31: ...Your computer comes with the following documentation An electronic version of the user s guide this document Quick Start Guide It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty To...

Page 32: ...and the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Getting comfortable with your computer Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to ...

Page 33: ...ay Precautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the comp...

Page 34: ...tive Turning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefull...

Page 35: ...rface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilation section in the Instruction Manual for Safety and Comfort that is shipped with your computer The cooli...

Page 36: ...et toensurea secureelectrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been p...

Page 37: ...to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power light on the system indicator panel glows green Never attempt to connect or disconnect a power plug with wet hands ...

Page 38: ...nging the main battery on page 107 for information on replacing the main battery Charging the main battery Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows green After that the battery will be completely charged and ready to power the compute...

Page 39: ...y raise the panel 3 Adjust the display to a comfortable viewing angle Sample Illustration Opening the display panel When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the compu...

Page 40: ...gy When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Turning on the power To turn on the computer 1 Make sure any external devices such as the AC adaptor if you plan to use AC power rather than battery power are properly connected and ready 2 Press the power button in until the ON OFF light on ...

Page 41: ...toshiba com or by clicking Start All Programs My Toshiba and then Toshiba Registration Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty To register online you must be connected to the Internet Adding optional external devices Before adding external devices or memory Toshiba recommends setting up your software See Setting up your...

Page 42: ... of the computer You will need a small Phillips screwdriver for this procedure If the computer has been running recently the memory module s may be hot The surrounding area may also be hot Allow the module s to cool to room temperature before replacing it Avoid touching the cover the module s and the surrounding area before they have cooled Failure to follow these directions could result in minor ...

Page 43: ...hen turns off 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Place a soft cloth on the work surface to prevent scratching the top cover of the computer and then place the computer upside down on the cloth 5 Remove the main battery For information on removing the main battery see Removing the battery from the computer on page 108 Sample Illustration Locating the...

Page 44: ... Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 9 If replacing an existing memory module remove this memory module by performing steps 2 3 of Removing a memory module on page 48 10 Carefully remo...

Page 45: ...ligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 13 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the computer Sample Illustration Inserting the memory module into the socket latch latch key notch connector ...

Page 46: ...nding cutouts in the side of the module If the latches and cutouts do not line up correctly repeat steps 13 14 Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module into the slot 15 Replace the memory module sl...

Page 47: ...n electric blanket or heater Never cover or block the air vents including those located at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resul...

Page 48: ...urn it on and data in memory will be lost In either of the above cases the Sleep configuration will not be saved The following screen may appear when you turn on the power If Start Windows Normally is highlighted then press Enter If one of the Safe Mode options is highlighted it is best to press Enter to go into Safe Mode then shut down and restart the system at which time Windows should boot back...

Page 49: ...e protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located...

Page 50: ...s 1 8 in Installing a memory module on page 42 and then check that the module is inserted completely into the socket and lined up squarely with the socket latches From time to time Windows will display a pop up that says Do you want to allow the following program to make changes to this computer This is a security feature to prevent programs or people from doing things on your computer without you...

Page 51: ...the first time See Creating recovery DVDs media on page 59 and Restoring from recovery DVDs media on page 62 Recovery option Description Recover to out of box state This option restores the original factory image to your internal storage drive returning your computer to its out of box state Recommended recovery method See Recovering to out of box state recommended recovery method on page 52 Recove...

Page 52: ... recommended recovery method Recovering an internal storage drive to its out of box state deletes all partitions on the drive and all information stored in those partitions Be sure to save your work to external media before executing the recovery For more information see Backing up your work on page 95 During the recovery process it is strongly recommended that your computer be connected to an ext...

Page 53: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 4 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 54: ...ick Next to begin the recovery When the process is complete a message displays indicating that the internal storage drive has been recovered 8 Press any key on the keyboard to restart the computer Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions Be sure to save your work to external media ...

Page 55: ...ocedure below To recover using the second method see Restoring from recovery DVDs media on page 62 To resize and recover the C drive using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 A warning screen appears stating that when the recovery is executed all data will be...

Page 56: ...Selecting a Process screen 5 The Recovery of Factory Default Software screen appears Select Recover to a custom size partition Sample Image Recovery of Factory Default Software screen 6 Use the on screen arrow buttons in The size of drive C field to set the partition size ...

Page 57: ...he recovery see Backing up your work on page 95 If you have created other partitions for example a D drive those partitions will remain intact and any information on them will not be affected During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor You can recover the C drive without affecting other...

Page 58: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 4 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 59: ...covery When the process is complete a message displays indicating that the C drive has been recovered 8 Press any key on the keyboard to restart the computer Creating recovery DVDs media To purchase an optional external writable optical disc drive for creating recovery DVDs please visit the Toshiba Web site at accessories toshiba com It is strongly recommended that you create recovery DVDs media I...

Page 60: ...he system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files If you want to copy the recovery files to DVDs you will need an...

Page 61: ...connect an optional external writable optical disc drive to your computer and insert a blank DVD into the drive If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your computer All information stored on your DVDs or USB flash drive s will be erased during the process of creating the ...

Page 62: ...ur recovery DVDs media For instructions on creating recovery DVDs media see Creating recovery DVDs media on page 59 With recovery media you can Recover to out of box state recommended recovery method Recover to a custom size partition Recover without changing the internal storage drive partitions For more information on these options see Recovering the Internal Storage Drive on page 50 When you re...

Page 63: ...n your internal storage drive will be deleted and rewritten Click Yes to continue 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays select Recovery of Factory Default Software and then click Next 7 Select one of the following options Recover to out of box state recommended recovery method If you want to recover the original factory image Recover without changing ...

Page 64: ... Press and hold the 0 zero key while powering on the computer Read the Warning screen that displays and then click Yes to continue To access the Recovery Wizard on your recovery DVDs media Turn off your computer Insert the first recovery DVD into your optional external writable optical disc drive or connect the USB flash drive containing your recovery files to your computer and then power on the c...

Page 65: ...ll data on the internal storage drive will be lost Be sure you have saved your work to external media see Backing up your work on page 95 and created recovery DVDs media see Creating recovery DVDs media on page 59 before proceeding 5 Click Next to begin erasing the internal storage drive When the process is complete a message displays indicating that the internal storage drive has been erased 6 Pr...

Page 66: ... and then TOSHIBA Application Installer 2 Click Next 3 Click the item you want to install 4 Click Install 5 Follow the on screen prompts to complete the installation process Using the TouchPad Some of the TouchPad operations described in this section are only supported in certain applications You can use the TouchPad the small touch sensitive area in front of the keyboard and the adjacent control ...

Page 67: ...ng Example Move the on screen pointer Slide your finger across the TouchPad in the direction you want to move the pointer To move the pointer a longer distance slide your finger several times across the TouchPad in the preferred direction Sample Illustration Pointer moves to the right Select an item 1 Move the pointer to the item you want to select 2 Do one of the following Tap the TouchPad once O...

Page 68: ...control button This feature varies by program Check your program documentation for specific instructions on right clicking Sample Illustration Click the secondary right hand control button Scroll vertically Slide your finger along the right edge of the TouchPad in the direction you want to scroll Repeat to scroll a longer distance Sample Illustration Vertical scrolling active area Scroll horizonta...

Page 69: ... 3 To scroll in the opposite direction reverse the direction of the circular motion 4 To stop scrolling lift your finger off of the TouchPad Sample Illustration Circular scrolling vertically Sample Illustration Circular scrolling horizontally Zoom in out To zoom in Place two fingers close together on the TouchPad and then slide them apart To zoom out Place two fingers slightly apart on the TouchPa...

Page 70: ...n page 70 Disable the tapping feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger on the TouchPad Adjust the sensitivity of the TouchPad so that it is less responsive to accidental light taps and lighter finger pressure TouchPad setting options vary by computer model The TouchPad settings are accessible through the Mouse ...

Page 71: ...e side of the computer 3 Connect the device s power cable to a live electrical outlet 4 Turn on the external device Your computer will automatically detect the external display device In the future you can change the display settings by pressing Fn F5 or by configuring the display properties settings Directing the display output when you turn on the computer Once you have connected an external dis...

Page 72: ... in display only Built in display and external monitor simultaneously External monitor only Sample Image Display options window 3 Release the Fn key Adjusting the quality of the external display To obtain the best picture quality from your monitor or other video display device you may need to adjust the video settings See the video device documentation for additional configuration steps Using an e...

Page 73: ...er is USB compatible check its documentation To make the connection you need a suitable USB cable which may come with your printer If a USB cable was not included with your printer you can purchase one from a computer or electronics store If your printer supports Plug and Play your computer may automatically recognize the printer the printer is then ready for use Refer to your printer documentatio...

Page 74: ...ears Sample Image Add Printer Wizard 2 Follow the on screen instructions to set up your printer Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work Make sure the system indicator panel s storage drive light and the drive in use light are off If you turn off the power while a disk disc is being accessed you may lose ...

Page 75: ...desktop to memory so that when you turn on the computer again you will quickly and automatically return to where you left off Hibernation mode Hibernation mode shuts the computer down completely but it first saves the current state of the computer to the internal storage drive Since Hibernation mode does not require power to maintain the saved information system settings are retained indefinitely ...

Page 76: ...ep mode the computer uses some main battery power Because the state of the system is stored in memory you will lose data if the main battery discharges completely while the computer is in Sleep mode Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands When starting up again the computer...

Page 77: ...hut down button 2 Click the Shut down button in the lower right corner of the Start menu The computer closes all open programs shuts down the operating system and then turns off Turning off the computer more quickly You can also turn off the computer by pressing the power button To use this method you first need to activate it using the Power Options feature By default pressing your computer s pow...

Page 78: ... Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Power buttons and lid to display the actions that you can configure Sample Image Advanced settings tab of Power Options screen ...

Page 79: ...anel 6 Click Apply 7 Click OK Once the computer is configured you can turn it off by either pressing the power button or closing the display panel depending on the options set Restarting your computer To start the computer up again press the power button until the ON OFF light glows green If you turn off the computer by closing the display panel you can start it again by opening the display panel ...

Page 80: ...goes into Hibernation mode To use any of these methods you first need to enable them using the Power Options feature 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Po...

Page 81: ...n place it into Hibernation mode by either pressing the power button or closing the display panel depending on the Hibernation options set Starting again from Hibernation mode To start up the computer from Hibernation mode press the power button until the ON OFF light glows green The computer returns to the screen s you were using If you put the computer in Hibernation mode by closing the display ...

Page 82: ...ter which the computer automatically goes into Sleep mode To use any of these methods you first need to enable them using the Power Options feature 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 To...

Page 83: ...t separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button 7 Click Apply 8 Click OK Once the computer...

Page 84: ...documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 105 There are additional custom settings you can choose See Utilities on page 123 Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your...

Page 85: ...ter to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2...

Page 86: ...storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 93 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset i...

Page 87: ...n is especially important for files you receive via external storage media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both The Windows operating sys...

Page 88: ...d Your computer s keyboard includes only one Enter key Most of the time this does not matter However some programs assign separate functions to the regular and numeric pad Enter keys on the full sized keyboard Using the Fn key you can simulate the separate key as follows Press Fn and Enter simultaneously to simulate the Enter key on the numeric pad of the enhanced keyboard Pressing the Fn key simu...

Page 89: ...ys Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Windows button Opens the Start menu Application key Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay This overlay lets you enter numeric data or control...

Page 90: ...aneously The cursor control overlay light on the system indicator panel glows when the cursor control overlay is on To disable the cursor control overlay hold down the Fn key and press F10 again The cursor control overlay light on the system indicator panel goes out Starting a program The easiest way to start a program is to double click the name of the file that contains the information you want ...

Page 91: ...the program in this example WordPad WordPad opens To close the program click the Close button in the upper right corner of the program s window Starting a program from Windows Explorer If a program is not listed in the All Programs menu you can start it from Windows Explorer Windows Explorer gives you a view of your computer s contents as a hierarchy or tree You can easily see the contents of each...

Page 92: ...ordpad The operating system opens WordPad To close the program click the Close button in the upper right corner of the program s window Starting a program using the Search programs and files field This example uses the Start menu s Search programs and files field to start WordPad 1 Click Start to display the Start menu The Search programs and files field appears at the bottom of the Start menu Sam...

Page 93: ...gular intervals Check your program s documentation to see if it has an automatic save feature Saving files 1 Click on the arrow in the upper left corner of your Windows based application to display the drop down menu and then click Save If you are working with a document that already has a file name this is all you need to do If you created a new document your program displays a Save As dialog box...

Page 94: ...oc docx extension Any file name with an extension of doc docx is assumed to be a Microsoft Word file Creating your own extension is usually unwise since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly TECHNICAL NOTE By default the Windows operating system does not show file extensions For information on showing or hiding file extensions see you...

Page 95: ...files to different types of media such as CDs DVDs USB Flash drives external storage media or to a network if available To back up several files at one time use the Microsoft Windows Backup program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 169 HINT Backing up all the files on your internal s...

Page 96: ... Restore screen TECHNICAL NOTE When restoring files the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive Make sure the backup version is the one you want before overwriting the existing file Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products ...

Page 97: ...er of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that provi...

Page 98: ...er or visit the Toshiba Web site at accessories toshiba com Use only batteries designed to work with your Toshiba computer To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery met...

Page 99: ...oshiba s Customer Support Center Using additional batteries If you travel and need to use your computer for many hours without an AC power source you may purchase a battery module for use in the computer or carry additional charged battery packs with you For more information on batteries and accessories see accessories toshiba com Charging batteries The battery needs to be charged before you can u...

Page 100: ...50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you operate your computer on battery power until the battery discharges completely Doing this extends battery life and helps ensure accurate monitoring of battery...

Page 101: ...s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows green when the main battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life and charge time may vary depending upon power ma...

Page 102: ...ates that the system is suspended using the Windows operating system Sleep command Sample Illustration Power and battery light locations Power button System indicator lights Available on certain models Wireless indicator light AC power light Internal storage drive light Memory card reader light Wireless WAN 3G ON OFF light Battery light Cursor control overlay light Numeric overlay light ...

Page 103: ...king in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and repla...

Page 104: ...Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Battery to display the battery options Sample Image Advanced settings tab of Power Options screen...

Page 105: ...onfigured By using them you can increase the length of time you can use the computer before you need to recharge the battery Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections describe how t...

Page 106: ... can click on the plus signs to expand each item and to see what settings are available for each item 6 Click OK to save the plan changes you have performed By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited The eco plan is the best used for maximum battery time The Balanced plan is a compromise between battery time and performance Using a...

Page 107: ... see TOSHIBA eco Utility on page 145 For more information on the Toshiba eco power plan see the Help file in the TOSHIBA eco Utility window Changing the main battery When your main battery has run out of power you have two options plug in the AC adaptor or install a charged main battery Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in c...

Page 108: ...ing Hibernation mode on page 79 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Close the display panel and turn the computer upside down 5 Slide the battery release lock to the unlocked position Sample Illustration Unlocking the battery release lock 6 Slide the battery release latch to release the battery 7 Pull the discharged battery out of the computer Sample...

Page 109: ...fire or electric shock Failure to do so could possibly result in serious injury Inserting a charged battery To insert a battery 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection 2 Insert the charged battery into the slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slid...

Page 110: ...while it is being used or charged turn off the computer s power immediately and disconnect the power cord cable from the power socket Carefully remove the battery pack from the computer Do not try to disassemble a battery pack Do not overcharge or reverse charge a battery Overcharging will shorten its life and reverse charging could damage it Avoid touching the metal terminals of the battery with ...

Page 111: ...y discharges Before doing so follow the steps below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power If it does not turn on go to step 4 3 Operate the computer on battery power for five minutes If the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged If the battery light flashes or ther...

Page 112: ...ring transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture pos...

Page 113: ... ledge or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When tra...

Page 114: ...ything you can do in the Windows operating system You can use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 115: ... An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files...

Page 116: ...ou place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Start button to Start programs Open documents Adjust system settings Find files Access Windows Help and Support Suspend system activity an...

Page 117: ...ser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet A way to connect to the ISP for example Wi Fi LAN etc Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software external hardware or services Availability of public wireless LAN access points may be limited Your system comes ...

Page 118: ...nsult your network administrator Many hotels airports and offices offer Wi Fi access If your computer has Wi Fi ask them for help when connecting to their Wi Fi network Exploring audio features You can use your computer to record sounds using the computer s internal microphone or an optional external microphone You can listen to sound files using the built in speakers headphones or external speake...

Page 119: ...al stereo speakers Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through exter...

Page 120: ... The Web Camera software by default should already be running The Web Camera indicator light glows when the Web Camera is active For more information on the software click Start All Programs TOSHIBA Utilities and then Web Camera Application Help Using the Memory card reader The Memory card reader supports the use of Secure Digital SD and MMC MultiMediaCard media These media can be used with a vari...

Page 121: ...se the storage area to static electricity which can destroy data Removing memory media 1 Prepare the card for removal by clicking on the Show hidden icons button if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed ...

Page 122: ...ll it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out ...

Page 123: ... utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Recovery Media Creator TOSHIBA Application Installer Supervisor password User password TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Mouse Utility TOSHIBA Hardware ...

Page 124: ...Monitor ConfigFree TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window ...

Page 125: ... TOSHIBA Assist offers four categories of options Connect Secure Protect Fix Optimize Connect The features available in this category are ConfigFree Connectivity Doctor Bluetooth Settings Sample Image TOSHIBA Assist window Connect tab ...

Page 126: ...126 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 127: ...127 Utilities TOSHIBA Assist Protect Fix The features available in this category are TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 128: ...he features available in this category are Mouse Utility TOSHIBA Accessibility TOSHIBA Zooming Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA eco Utility USB Sleep and Charge Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 129: ...he TOSHIBA Recovery Media Creator utility enables you to create recovery DVDs media that can be used to return your system to its out of box state if necessary For detailed information on using the utility to create recovery DVDs media see Creating recovery DVDs media on page 59 ...

Page 130: ...ndled with your computer To reinstall drivers and applications 1 Click Start All Programs My Toshiba and then TOSHIBA Application Installer 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen prompts to complete the installation process ...

Page 131: ...s unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor pass...

Page 132: ...ember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Supervisor Password tab of the TO...

Page 133: ...upervisor Password tab of the TOSHIBA Password Utility window appears 4 Click Not Registered A pop up screen appears asking for a password 5 Enter the password then click OK 6 Click OK to exit 7 Restart the system to complete the process Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA str...

Page 134: ...ser Password icon 4 Click Registered 5 Enter your password and then enter it again to verify 6 Click OK 7 Click OK to exit Deleting a user password To cancel the power on password function 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the User Password icon 4 Click Not Registered 5 Follow the o...

Page 135: ... the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs TOSHIBA Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appe...

Page 136: ...e motion detector s sensitivity level for AC power and battery power operation To use the TOSHIBA HDD Protection utility 1 Click Start All Programs TOSHIBA Utilities and then HDD Protection Settings or click the HDD Protection icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA HDD Protection Properties window appears Sample Image TOSHIBA HDD Protection Properties window 2 Select ON to enabl...

Page 137: ... and Sound and then under Devices and Printers click Mouse or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears The settings you can change are divided into these categories Buttons Pointers Pointer Options Hardware You may see additional categories depending on your particular pointing device 2 Adjust the settings as desired then click OK ...

Page 138: ...OSHIBA Hardware Settings icon in the Optimize tab of TOSHIBA Assist The TOSHIBA HWSetup screen appears Sample Image TOSHIBA HWSetup screen General tab options The TOSHIBA HWSetup screen may have the following tabs Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power b...

Page 139: ...embers the last configuration If data does not appear on the display you are using after starting in Sleep mode press Fn F5 For more information see Directing the display output when you turn on the computer on page 71 General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to access the wake on keyboard function LAN Allows yo...

Page 140: ... can supply USB bus power DC 5V to the USB port even when the computer is in Sleep mode Hibernation mode or shutdown state powered off This function can only be used for the port that supports the USB Sleep and Charge function hereinafter called compatible port Compatible ports are USB ports that have the symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible ex...

Page 141: ... is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB Sleep and Charge function External devices connected to the USB bus power DC 5V function that interfaces with the power ON OFF ...

Page 142: ...heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or less of the battery power remains Power supply mode settings Your computer may provide two different charging modes to support various types of USB devices If your computer provides more than one charging mode the charging mode you should select depends on the USB device you want to c...

Page 143: ...ffice Windows Media Player Adobe Acrobat Reader Icons on the desktop To access the TOSHIBA Zooming Utility 1 Click Start All Programs TOSHIBA Utilities and then Zooming Utility The TOSHIBA Zooming Utility Properties screen appears Sample Image TOSHIBA Zooming Utility Properties screen 2 Select the desired option s 3 Click OK The zoom in and zoom out hot keys will now work with the applications you...

Page 144: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs TOSHIBA Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Page 145: ...SHIBA Utilities and then TOSHIBA eco Utility Double click the TOSHIBA eco Utility icon in the notification area Right click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility The TOSHIBA eco Utility window appears Sample Image TOSHIBA eco Utility window To activate the TOSHIBA eco power plan select ON in the upper left section of the screen For more informa...

Page 146: ...nd AC adaptor battery LCD fan HDD sound volume wireless communication switch docking and USB information date of initial system use and also computer and device usage e g power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very sma...

Page 147: ...connections ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks For more information on using ConfigFree see the ConfigFree online Help The ConfigFree utilities include the following Connectivity Doctor The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your...

Page 148: ... to a network the ConfigFree icon in the notification area is displayed with an X ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired a...

Page 149: ...iles to handle these networking environments A profile contains the currently configured network settings on the computer as well as information about any network devices The following settings can be saved or captured in a profile Internet settings includes LAN settings proxy server settings and the address of a home page that opens automatically when Internet Explorer starts Devices lets you ena...

Page 150: ...file 1 Click the icon in the notification area 2 Move the pointer to Profiles 3 Click Open Settings The ConfigFree Profile Settings window appears Sample Image ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard ...

Page 151: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 152: ...ng the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the ON OFF indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the AC power light I...

Page 153: ...mputer s internal storage drive may not be affected Always save your data even when you are using Sleep mode If your battery fully discharges information that has not been saved will be lost Your computer can be configured to warn you when the battery is running low see What to do when the main battery runs low on page 103 If you are running on battery power it is recommended that you do not leave...

Page 154: ...ch will deliver a slow steady trickle charge to the battery Once the battery has been trickle charged it may begin working correctly again If the trickle charging does not prove effective visit the Toshiba Web site at pcsupport toshiba com and see the Support Bulletin Step Charging the computer s battery click the Ask Iris link and search for the support bulletin by name 4 Connect the AC adaptor t...

Page 155: ... with the desktop and used to the way the operating system responds to your work routine you can easily detect if the operating system is not working correctly For example The operating system fails to start after the initial startup appears The operating system takes a long time to start The operating system responds differently from the normal routine The screen does not look right Unless a hard...

Page 156: ...bottom after Description See your Windows documentation for further explanation If your computer is connected to a network the Startup menu may display different versions of Safe mode Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include modem speed telephone line conditions time of day when everyone else is sur...

Page 157: ...s Click one of the options listed in the window and then follow the on screen instructions You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at pcsupport toshiba com Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device Changing the default settings ...

Page 158: ... another For more information about Device Manager refer to Windows online Help Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related It is worthwhile checking for these first 1 Click Start and then click the Shut down button in the lower right corner of the Start menu The computer shuts down completely 2 Remove the memory...

Page 159: ... other appliance The AC adaptor and power cord cable work correctly but the battery will not charge The battery does not charge while the computer is consuming full power Try turning off the computer The battery may not be inserted correctly in the computer Turn off the computer remove the battery clean the contacts with a soft dry cloth if necessary and replace the battery See Removing the batter...

Page 160: ... to stay current on the most recent software and hardware options for your computer and for other product information For more information on maintaining battery power see Charging batteries on page 99 Keyboard problems If when you type strange things happen or nothing happens the problem may be related to the keyboard itself The keyboard produces unexpected characters A keypad overlay may be on I...

Page 161: ...n key and pressing the F5 key several times will advance you through the display options If you are using an external monitor Check that the monitor is turned on Check that the monitor s power cord cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the computer is firmly attached Try adjusting the contrast and brightness controls on the exte...

Page 162: ...t dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the computer the brightne...

Page 163: ...lick Start Error checking tests and repairs the storage drive Your hard disk seems very slow If you have been using your computer for a long time your files may have become fragmented Run Disk Defragmenter To do this click Start All Programs Accessories System Tools and then Disk Defragmenter After it opens click Defragment disk Your data files are damaged or corrupted Refer to your software docum...

Page 164: ...king on the faulty diskette for instructions see Disk or storage drive problems on page 162 Sound system problems No sound is coming from the computer s speakers Adjust the volume control Try pressing Fn Esc to see if volume mute is disabled Check that the volume control on the computer is turned up If you are using external headphones or speakers check that they are securely connected to your com...

Page 165: ...lay information on the screen differently from the way they print it See if your program has a print preview mode This mode lets you see your work exactly as it will print Contact the software manufacturer for more information Wireless networking problems This section provides general troubleshooting tips for networking problems specifically wireless Wi Fi networking The terms and concepts used as...

Page 166: ...tion see Hot Keys TOSHIBA Cards on page 176 Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of 169 254 xxx xxx assigned by Windows 1 Click Start to open the Start menu 2 Type Cmd in the Search programs and files field 3 Enter IPCONFIG ALL and press Enter The IP address for each active network adapter will be displayed Connect your computer direct...

Page 167: ...tware programs build in an automatic backup but you should not rely solely on this feature Save your work See Computing tips on page 86 for instructions On a regular basis back up the information stored on your internal storage drive Here are some ways you can do this Copy files to an external storage device Connect an optional external optical drive to the system and use specialized software to c...

Page 168: ...from much more difficult and time consuming restoration procedures and to safeguard your valuable data from loss Saving system configuration with restore points The System Restore feature of the Windows operating system quickly creates restore points snapshots of your Windows operating system configuration and saves them for later recall If you experience problems after installing some new hardwar...

Page 169: ...tomatically created by the Windows operating system Other restore points may have been created automatically by applications when they were installed 3 If you selected Choose a different restore point in step 2 select the restore point you want to use and then click Next 4 Verify that the restore point you selected is the correct one If it is not click Back to return to the previous step 5 Close a...

Page 170: ...er the System and Security heading Follow the on screen instructions to back up your files For more help click Start Help and Support and search for back up files General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware printers pointing devices external hard drives DVD writers scanners etc and software applications like Micros...

Page 171: ...estore points immediately before each successive installation This will make it much easier to determine the origin of any new problems For best results follow this sequence 1 Back up critical data 2 Create a restore point 3 Install one item of hardware or software 4 Restart the Windows operating system 5 Use the new hardware or software for a while noting any new problems Make sure that your crit...

Page 172: ...puter to charge the device or use a different charging device The USB Wakeup function does not work When the USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for ports that support the USB Sleep and Charge function In that case use a USB port that does not have the USB Sleep and Charge function compatible icon if you have a non Sleep and Charge USB port availab...

Page 173: ... to help you Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at pcsupport toshiba com Toshiba voice contact Before calling Toshiba make sure you have Your computer s serial number The computer and any optional devices rel...

Page 174: ...nada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada France Toshiba Systèmes France S A 7 Rue Ampère B P 131 92800 Puteaux Cédex France Germany Toshiba Europe GmbH Leibnizstraße 2 D 93055 Regensburg Germany Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041 Agrate Brianza Milano Italy Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105...

Page 175: ...Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL United Kingdom United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfeld...

Page 176: ...ctions and to launch applications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Mute Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless TouchPad Zoom Display resolution ...

Page 177: ... Fn key The TOSHIBA Cards appear along the top of the screen Sample Image Hot Key Card display 2 Select the desired option The selected Card is displayed full size with its available options below it All other Cards are again hidden from view To use a Hot Key Card using a hot key 1 Press and hold the Fn key 2 Press the hot key associated with the desired function The associated hot key card appear...

Page 178: ...age 136 PC Diagnostic Tool utility For more information refer to TOSHIBA PC Diagnostic Tool Utility on page 135 ConfigFree utility For more information refer to ConfigFree on page 147 Bluetooth settings This Application Card launches your Bluetooth settings Available on certain models TOSHIBA Zooming utility For more information refer to TOSHIBA Zooming Utility on page 143 Disc Creator utility Thi...

Page 179: ...cation Cards appear and the Hot Key Cards are stacked under the Card on the far left Sample Image Application Card display 3 Click the Card for the application Card to appear 4 Click the full size Card to launch the application Card Case The Card Case feature allows you to choose which cards appear in the Application Card display see Using the Application Cards on page 179 To use the Card Case 1 C...

Page 180: ...n Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key This section lists the available hot key functions Hot keys are keys that when pressed in combination with the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls Volume Mute or Fn This TOSHIBA Card or hot k...

Page 181: ...ant security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer or Fn This TOSHIBA Card or hot key blanks the display Selecting this Card or pressing the hot key displays the following options Sample Image Security options To enable lock select To cancel select ...

Page 182: ...cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window Selecting this Card or pressing the hot key displays the currently selectable power plans Sample Image Power Plan options Cycle through the power plans then select the desired power plan ...

Page 183: ...IBA Card or hot key places the computer into Sleep mode For more information about Sleep mode please see Using and configuring Sleep mode on page 81 Selecting this Card or pressing the hot key displays the following options Sample Image Sleep options To enable Sleep mode select To cancel select ...

Page 184: ...r into Hibernation mode If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 79 Selecting this Card or pressing the hot key displays the following options Sample Image Hibernation options To enable Hibernation mode select To cancel select ...

Page 185: ...e only if you are in Extended Display Mode Some modes are only available with the appropriate device attached and turned on Built in display only Built in display and external monitor simultaneously External monitor only To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Selecting this Card or pressing the hot...

Page 186: ...and External Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display This TOSHIBA Card decreases or increases the screen brightness Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the follow...

Page 187: ...3G enabled Enables just the Wireless WAN 3G module All disabled Disables the Bluetooth Wi Fi and Wireless WAN 3G modules All enabled Enables the Bluetooth Wi Fi and Wireless WAN 3G modules Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To enable Bluetooth select To enable Wireless WAN 3G select To enable...

Page 188: ...TOSHIBA Card or hot key enables disables the TouchPad For more information on using the TouchPad see Using the TouchPad on page 66 Selecting this Card or pressing the hot key displays the following options Sample Image Disable or Enable TouchPad options To enable the TouchPad select To disable the TouchPad select ...

Page 189: ...isplay resolution or Fn Space bar This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution ...

Page 190: ...erlay on and off Fn This hot key turns the numeric overlay on and off Fn This hot key turns the scroll lock feature on and off Fn This hot key turns the TOSHIBA Zooming Utility to zoom out Fn This hot key turns the TOSHIBA Zooming Utility to zoom in Fn This hot key decreases the speaker volume Fn This hot key increases the speaker volume ...

Page 191: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 192: ...rnating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewrite memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current DMA direct memory access DIMM dual inline memory module ...

Page 193: ...e HDMI High Definition Multimedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LED Light Emitting Diode LPT1 line printer port 1 parallel port ...

Page 194: ...play LCD made from an array of liquid crystal cells using active matrix technology Also known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type of display works well with computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provide...

Page 195: ...n you start up the computer bits per second bps A way of measuring the speed at which information is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads an...

Page 196: ... occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless o...

Page 197: ...splayed by the operating system or a program giving a direction or requesting input from the user direct current DC The type of power usually supplied by batteries DC flows in one direction Compare alternating current AC direct memory access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a computer option...

Page 198: ...e from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag a selected object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM dig...

Page 199: ...e extension indicates the type of file Examples are exe for program files and hlp for help files See also file name folder Also called directory A container for organizing files saved to a disk A folder is symbolized on screen by a graphical image icon of a file folder A folder can contain files and other folders format verb To prepare a blank disk for use with the computer s operating system Form...

Page 200: ... the current state of your work including all open files and programs when you turn the computer off When you turn on the computer again your work is returned to the same state it was when the computer was turned off See also Sleep Suspend high density diskette A 3 5 inch diskette that holds 1 44 MB of data See also diskette hot key 1 A feature in which certain keys in combination with the Fn key ...

Page 201: ...e lamp SSL that uses light emitting diodes LEDs as the source of light which offers long life and high efficiency output Multiple diodes are used together since the light created byindividual light emitting diodes is small compared to incandescent and compact fluorescent lamps liquid crystal display LCD A type of display that uses a liquid substance between two transparent electrode panels When an...

Page 202: ...primary components MS DOS prompt See system prompt multi function drive A DVD drive that can read and write to CD and DVD media multimedia A combination of two or more media such as sound animation and video in a computer program or presentation Musical Instrument Digital Interface See MIDI N network A collection of computers and associated devices that are connected by communications facilities A...

Page 203: ... as modem fax modem hard disk drive network adapter sound card or SCSI adapter peripheral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU pixel Short for picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work with pe...

Page 204: ...d only memory See ROM reboot See boot restart removable disk A disk that can be removed from a disk drive A diskette is one example of a removable disk resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally an...

Page 205: ...shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware solid state drive A data storage device that utilizes solid state memory as opposed to a hard disk see hard disk Much like ha...

Page 206: ...y are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also universal serial bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management W Web See World Wide Web Wi Fi A registered trademark term o...

Page 207: ...erving power 104 disposal 112 installing 107 109 low charge 103 maintaining 111 monitoring power 38 101 not charging 159 notifications 104 power plan 182 power plan hot key 106 real time clock RTC 98 100 remaining power 103 removing 108 safety precautions 110 BIOS Setup see TOSHIBA Hardware Setup button power 40 start 116 C Call2Recycle battery 113 changing main battery 107 character keys 88 charg...

Page 208: ... accessing a drive 162 running slow 163 diskette drive cannot insert a diskette 164 cannot read a diskette 164 display does not look normal flickers 161 external monitor not working 162 display devices external 71 display output settings 71 display panel opening 39 display problems screen is blank 161 display external adjusting 72 disposal information 19 disposing of used batteries 112 E ENERGY ST...

Page 209: ...le bin 115 safety 30 installation memory module 42 installing main battery 107 109 memory modules 42 mouse 73 Internet bookmarked site not found 157 slow connection 156 URL address not found 156 K keyboard character keys 88 function keys 88 hot keys 190 not working 152 overlay keys 89 special Windows keys 89 troubleshooting 160 unexpected characters 160 using 87 keyboard external 72 keyboard full ...

Page 210: ...g 37 powering down using Hibernate 80 using Sleep 82 precautions 33 printer connecting 73 problem solving 164 165 printing a file 94 problem solving AC power 159 accessing disk drives 153 battery charge does not last 160 battery not charging 159 cannot insert diskette in drive 164 cannot read a diskette 164 changing display properties 162 checking device properties 157 computer will not power up 1...

Page 211: ...ter 113 disposing of batteries 112 icons 30 precautions 33 safety precautions main battery 110 saving files 93 screen does not look normal flickers 161 screen problems blank screen 161 Search programs and files field 92 set up communications 117 setting up AC adaptor 36 adding memory 42 computer 35 43 getting comfortable with your computer 32 Sleep mode 76 hot key 183 starting again from 84 sound ...

Page 212: ...ng 70 using 66 traveling tips 113 troubleshooting external keyboard 160 keyboard 160 turning on the computer 40 turning on the power 40 U USB Sleep and Charge not working 171 USB Sleep and Charge Utility 140 USB Wakeup function does not work 172 USB compatible printer 73 user password disabling 134 user password setting 133 using a file extension 94 Utilities 123 V video projector adjusting displa...

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