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Toshiba KIRA Series, User Manual

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Index

A

AC adaptor

additional 4-16
connecting 2-3
DC IN 19V jack 3-2

 

ASCII characters 4-5

B

Battery

monitoring capacity 4-8
real-time clock 3-9, 4-6
save mode 5-6
types 4-6

 

Battery indicator 3-10

Bluetooth 7-6

C

Cleaning the computer 1-12

Cooling vents 3-4, 3-8

D

DC IN/Battery indicator 3-10

Display

automatic power off 5-5
hinges 3-6
opening 2-5
screen 3-6

 

Documentation list 2-1

Dual Pointing Device

Touch Pad 6-8

 

E

Equipment checklist 2-1

External monitor

problems 6-12

 

G

Graphics Processing Unit 3-9

H

Hard disk drive

automatic power off 5-5

 

HDMI out port 3-2

K

Keyboard

function keys 4-4
Function keys F1...F12 4-4
problems 6-6
Windows special keys 4-5

 

M

Media care

Card care 4-11
Memory card care 4-11

 

memory media card

inserting 4-11
removing 4-12

 

User's Manual

Index-1

Summary of Contents for KIRA Series

Page 1: ...User s Manual KIRA Series ...

Page 2: ...nt checklist 2 1 Conventions 2 1 Using your computer for the first time 2 3 Turning off the power 2 9 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 1 Right side 3 2 Back 3 3 Underside 3 3 Front with the display open 3 4 Internal Hardware Components 3 7 Power Condition Descriptions 3 10 Chapter 4 Operating Basics Using the Touch Screen 4 1 Using the Touch Pad 4 2 The Keyboa...

Page 3: ...edio TrueLink 5 14 TOSHIBA PC Health Monitor 5 16 TOSHIBA Setup Utility 5 17 System Recovery 5 17 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 13 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 3 Legal Footnotes 7 13 Glossary 7 15 Index User s Manual iii ...

Page 4: ...beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and re...

Page 5: ...trademarks of their respective companies Regulatory Information The regulatory information herein might vary Pease check the ID information on the underside of the device for specific information applicable to the model you purchased EU Declaration of Conformity This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA EUROPE GMBH...

Page 6: ...d light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequence...

Page 7: ... 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list...

Page 8: ...is product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL This library is free for commercial and non commercial use as long as the following conditi...

Page 9: ...IDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF ...

Page 10: ...somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modifications in commercial products We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for a credit disclaimer to use in compl...

Page 11: ...of distribute and sublicense the FreeType Project in both source and object code forms and derivative works thereof for any purpose and to authorize others to exercise some or all of the rights granted herein subject to the following conditions Redistribution of source code must retain this license file FTL TXT unaltered any additions deletions or changes to the original files must be clearly indi...

Page 12: ...te and modify it Therefore by using distributing or modifying the FreeType Project you indicate that you understand and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wanted additions to the library and distribution If you are looking for support start in th...

Page 13: ...uter from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions annually To learn h...

Page 14: ...e system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they might overheat To keep your comp...

Page 15: ...o any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely...

Page 16: ...puter and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Be aware that the use of mobile phones can interfere with the audio system The operation of the computer...

Page 17: ...use of equipment or failure to follow instructions might cause data loss equipment damage or might result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 14 ...

Page 18: ... that you have all the following items TOSHIBA Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Cleaning cloth provided with some models Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and high...

Page 19: ...u can find a list of charms Search Share Start Devices and Settings by the following ways Point the mouse pointer to the lower right or upper right corner of your screen Swipe in from the right edge of the Touch Pad Swipe in from the right edge of the touch screen only for touch screen models Desktop Click the Desktop tile from the Start screen to access the desktop Start screen You can go back to...

Page 20: ...sic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the display Turning on the power Initial setup Getting to know the Start screen Use a virus check program and make sure that it is updated regularly Never format storage media without checking its content formatting erases all stored data It is a good idea to back up the internal SSD or ot...

Page 21: ...esult in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region For use in other regions buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adapt...

Page 22: ...ter Figure 2 3 Connecting the DC output plug to the computer 1 2 1 DC IN 19V jack 2 DC output plug 3 Plug the power cord into a live wall outlet The DC IN Battery indicator glows Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display ...

Page 23: ...r by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This ...

Page 24: ... system properly follow the on screen instructions on each screen When it is displayed be sure to read the License Terms carefully Getting to know Windows For detailed information on what is new and how to operate Windows operating system please refer to the Windows Help and Support Start screen The Start screen is the launching pad for everything you can do in the Windows operating system providi...

Page 25: ...our screen you will find a list of charms Search Share Start Devices and Settings Search This charm allows you to search your computer apps settings and files the web or within an app You can also find the Search icon on the upper right of the Start screen Share This charm allows you to share items links photos and more Start This charm takes you to the Start screen or if already on the Start scre...

Page 26: ...ibernation Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the main screen of the operating system the next time it is turned on 1 If you have entered data either save it to the Solid State Drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the disk disc If you turn off the power while...

Page 27: ... down the computer This includes turning off any wireless communication functionalities and canceling settings that reactivate the computer automatically such as a timer recording function Failure to shut down the computer in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly ca...

Page 28: ... Mode in one of three ways Click the power icon on the Start screen and then select Sleep In the Settings charm click Power and then select Sleep Close the display panel Note that this feature must be enabled within the Power Options Press the power button Note that this feature must be enabled within the Power Options When you turn the power back on you can continue where you left when you shut d...

Page 29: ...ion Mode feature provides the following benefits Saves data to the Solid State Drive when the computer automatically shuts down because of a low battery condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate ...

Page 30: ...settings for When I press the power button and When I close the lid 3 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer takes a moment to save the current data in memory to the Solid State Drive After you turn off the computer and the content of memory has been saved to the Solid State Drive turn off the power to any peripheral...

Page 31: ... carefully to avoid scratching or damaging the surface Front with the display closed The following figure shows the computer s front with its display panel in the closed position Figure 3 1 Front of the computer with display panel closed Left side The following figure shows the computer s left side Figure 3 2 The left side of the computer 1 2 3 3 4 1 DC IN 19V jack 3 Universal Serial Bus USB 3 0 p...

Page 32: ...eep and Charge function System ON CDP Charge Mode DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the battery charge status Green indicates that the battery is fully charged while the power is being correctly supplied from the AC power adaptor Refer to the Monitoring of power condition section for more information on this feature Right side The following fi...

Page 33: ... all USB devices that are available In view of this it may be noted that some functions associated with a specific device might not operate properly USB 3 0 port s might work as USB 2 0 port s when operating in USB Legacy Emulation mode Before removing a USB device from the USB port of your computer click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the US...

Page 34: ...cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the surface of the cooling vents using a soft cloth Front with the display open This section shows the computer with the display panel open In order ...

Page 35: ... to the Sound System and Video mode section for more information Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Web Camera LED The Web Camera LED glows when the Web Camera is operating Do not point the web camera directly at the sun Do not touch or press stron...

Page 36: ...Sensor switch This switch senses when the display panel is either closed or opened For example you can activate panel open power on function When you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up and return you to the application you were previously working on You can specify withi...

Page 37: ...hes amber Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Touch Pad control buttons The two buttons below the Touch Pad are used like the buttons on a standard mouse Press the left button to select a menu item or to mani...

Page 38: ...alth Monitor utility by clicking PC Health Monitor under TOSHIBA group in the Apps view and then click PC Information Legal Footnote CPU For more information regarding CPU refer to the Legal Footnotes section Solid State Drive The capacity of the Solid State Drive varies depending on the model To check which type of SSD is included in your model open the TOSHIBA PC Health Monitor utility by clicki...

Page 39: ...ration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery power mode Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU refer to the Legal Footnotes section Intel Display Power Saving Technology Intel GPU models m...

Page 40: ...the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged Flashing White Indicates a problem with the computer Disconnect the AC adaptor and remove the battery for several seconds and then reinstall the battery and reconnect the AC adaptor If it still does not operate properly you should contact your reseller or dealer No l...

Page 41: ...icates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light User s Manual 3 11 ...

Page 42: ...s your finger down and leave it there for a few seconds This will show information to help you learn more about an item or will open a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This will show different levels of information or visually zooms in or out Ro...

Page 43: ...Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other pinch or away from each other stretch This shows different levels of information or visually zooms in or out Two Finger Scroll Place two fing...

Page 44: ...onfigured for with keyboards being available for numerous languages In use there are different types of keys specifically typewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Failure to do so could damage the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator which ...

Page 45: ...al steps F4 FN F4 Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device F5 FN F5 Enables or disables the Touch Pad F6 FN F6 Moves media backward F7 FN F7 Plays or pauses media playback F8 FN F8 Moves media forward F9 FN F9 Decreases the computer s volume F10 FN F10 Increases the ...

Page 46: ...l keys The keyboard provides two keys that have special functions in Windows the Windows logo key activates the Start screen while the application key has the same function as the secondary right mouse button This key activates the Windows Start screen This key has the same function as the secondary right mouse button Generating ASCII characters Not all ASCII characters can be generated using norm...

Page 47: ...st be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed The RTC battery does not charge while the computer is turned off even if the AC adaptor is attached Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclo...

Page 48: ...ging immediately under the following conditions The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity charge it at room temperature of between 5 C to 35 C 41 95 F The battery is nearly completely discharged In this instance leave the AC adaptor connected for a few minutes and the battery should begin charg...

Page 49: ...s a new battery even when both are fully charged Maximizing battery operating time The usefulness of a battery depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness Solid State Drive power off period How often and for how long you use the Solid State Drive and external disk drives for example optical dis...

Page 50: ...ition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator glows orange to indicate that the battery pack is being charged However if DC IN Battery indicator does not glow this indicates that power is not being supplied Check the connections for the AC adaptor and the power cord 5 Charge the battery pac...

Page 51: ...rom SDHC memory cards and SDXC memory cards SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The SD memory card logo is The SDHC memory card logo is The SDXC memory card logo is The maximum capacity of SD memory cards is 2 GB The maximum capacity of SDHC memory cards is 32 GB The maximum capa...

Page 52: ... it click into place Set the write protect switch to the lock position if you do not want to record data Memory cards have a limited lifespan so it is important to back up important data Do not write to a card if the battery power is low Low power could affect writing accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the c...

Page 53: ...ng copied Failure to do so might cause data loss Take care when inserting the memory media card into the slot as accidental impact could result in damage to the media card Take care when moving the computer with the media card inserted into the slot as the card extends beyond the chassis edge Accidental impact may result in damage to the media card or computer 3 Press the memory media gently to en...

Page 54: ...splays allows you to share your desktop or extend the desktop area As the port operation of all external monitors have not been confirmed some monitors may not function properly Connecting an external display Your computer comes with a built in display but you can also connect other external displays via available ports on the computer HDMI port HDMI High Definition Multimedia Interface port digit...

Page 55: ...e sure to use the function key to select the display device before starting to play video Do not change the display device while playing video Do not change the display device under the following conditions While data is being read or written While communication is being carried out Selecting HD Format To select the display mode do the following 1 Click Control Panel Appearance and Personalization...

Page 56: ...ay device name and then click Remove device Changing the external playback settings After one or more external displays are connected the operating system can automatically detect identify and setup the display settings You can also manually manage how the external displays will work and change the display settings by pressing P while holding down the Windows key If you disconnect the external dis...

Page 57: ...then select Open Volume Mixer from the sub menu To adjust the volume level of speakers or headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level To change the microphone recording level do the following 1 Right click on the speaker icon on the Taskbar and select Recording devices from th...

Page 58: ...dio Sound DTS Studio Sound is a premium audio enhancement suite that utilizes revolutionary audio technology to provide the most immersive and realistic listening experience ever offered for a two speaker playback environment DTS Studio Sound provides the following features Advanced audio rendering to match 2D and 3D video content for enveloping surround sound Accurate placement of audio cues for ...

Page 59: ...nalization Display Change display settings under Windows System in the Apps view If you are running some applications for example a 3D application or video playback you might see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 18 ...

Page 60: ...e computer and details how to start them For further information on their operation refer to online manual help files or README TXT file if applicable of each utility TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools TOSHIBA utilities and applications that make the use and configuration of the computer easier To access this utility c...

Page 61: ... Screen utility enables you to create multiple display zones on a screen and to fit the active windows to within those zones Resolution is an image processor that performs high quality image enhancements such as Color Correction and Sharpness on video playbacks To access this utility click Display Utility under TOSHIBA group in the Apps view For details on TOSHIBA Display Utility see the help file...

Page 62: ...o charge mode The battery will not be fully charged in this mode thus extending the life cycle of the battery It is recommended using the computer with AC adaptor connected as the battery operating time is comparatively short in this mode Depending on the usage situation the life cycle of the battery might not be extended properly To access this utility click eco Utility under TOSHIBA group in the...

Page 63: ...le running CyberLink MediaStory TOSHIBA Function Key This utility allows you to perform some features by pressing a specified key or combined with the FN key To set up this utility click Function Key under TOSHIBA group in the Apps view For details refer to the Function Key section TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or...

Page 64: ...p files of the drivers utilities click Applications and Drivers in the Apps view TOSHIBA Media Player by sMedio TrueLink application is not included in the setup files above but can be downloaded from Windows Store Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access each function using the fol...

Page 65: ...mputer off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options Low battery automatic Hibernation Mode 1 When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options Sleep Mode If y...

Page 66: ...oth of these functions are controlled through the Power Options When the processor s temperature falls within normal range the fan and the processor operation returns to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost Trusted ...

Page 67: ...te button Click this button to delete a registered password Before you can delete a password you must first enter the current password correctly Change button Click this button to change a registered password Before you can change a password you must first enter the current password correctly Owner String text box You can use this box to associate text with the password After you enter text click ...

Page 68: ...puter Enter the password manually The password is necessary only if the computer was shut down in Hibernation mode or boot mode It is not needed in Sleep mode and Restart To enter a password manually do the following 1 Turn on the power as described in the Getting Started section The following message appears in the screen Enter Password At this point the function keys do not work They will functi...

Page 69: ...bernate mode and shutdown state Diaplay Allows you to select the internal LCD and or external monitor when the computer boots up CPU Allows you to set conditions for the CPU Boot Options Allows you to change certain settings when booting up for example Panel Open Power On Keyboard Allows you to access the wake on keyboard function or to configure the function keys USB Allows you to set conditions ...

Page 70: ...ower DC5V As for the specifications of the external devices contact the device manufacturer or check the specifications of the external devices thoroughly before use Using the sleep and charge function to charge external devices takes longer than charging the devices with their own chargers If Sleep and Charge function is enabled the computer s battery discharges during hibernation or when the com...

Page 71: ...e Always use the USB cable that was included with your USB device Function under Battery Mode This option can be used to enable disable sleep and charge under battery mode It also displays the remaining battery capacity Move the slider to enable or disable this function Enabled Enables Sleep and Charge function under battery mode Disabled Enables Sleep and Charge function only when the AC adaptor ...

Page 72: ...usic function You can use your computer s speaker for the portable audio device even when the power of the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state To set Sleep and Music feature click System Settings Sleep and Music under TOSHIBA group in the Apps view Move the slider to enable or disable the Sleep and Music function When Sleep and Music function is ...

Page 73: ...video music and photo This software is only provided with some models It is recommended that the AC adaptor is connected while TOSHIBA Media Player is running Power saving features might interfere with smooth playback When TOSHIBA Media Player is used with a battery power set the Power Options to Balance The screen saver is disabled while TOSHIBA Media Player is playing a video file or slideshows ...

Page 74: ...en It will not be refreshed automatically If sleep hibernation shutdown or reboot operation is in process during uploading the files to OneDrive the operation will not be properly completed This app does not support to play back content protected by DRM If you try to play DRM protected content with Resolution On state this app might be closed Photos uploaded to OneDrive are limited to a maximum re...

Page 75: ...d the computer require service by TOSHIBA or TOSHIBA authorized service providers Additionally TOSHIBA might also use this information for quality assurance analysis Subject to the use restrictions above the data on the internal storage drive logged might be transferred to entities located outside of your country or region of residence for example European Union Those countries might or might not ...

Page 76: ...start 3 Hold down the F2 key and then release this key one second after the computer is power on 4 Follow the on screen instructions to proceed System Recovery There is a hidden partition allocated on the Solid State Drive for the System Recovery Options in the event of a problem You can also create recovery media and restore the system The following items are described in this section Creating Re...

Page 77: ...sh Memory Some of the disc media might not be compatible with the optical disc drive connected to your computer You should therefore verify that the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding 2 Turn on your computer and allow it to load the Windows operating s...

Page 78: ...re restoring 1 Load the Recovery Media into the Optical Disc Drive or insert the recovery USB Flash Memory into one available USB port 2 Click the power icon on the Start screen and then select Restart 3 Hold down the F12 key and then release this key one second after the computer is power on 4 Use the up and down cursor key to select the appropriate option from the menu according to your actual r...

Page 79: ...possible to set up your computer Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the Solid State Drive will be reformatted and all data will be lost 1 Click the power icon on the Start screen and then select Restart 2 Hold down 0 zero key and then release this key one second after the computer is power on 3 Select Troubleshoot...

Page 80: ...in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this ch...

Page 81: ...m characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what...

Page 82: ...15 seconds before turning on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simul...

Page 83: ...ired advanced options do the following 1 In the Settings charm click Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems might occur in t...

Page 84: ...ower cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the batter...

Page 85: ...HIBA Setup Utility Refer to the TOSHIBA Setup Utility section for further information 2 Set the date in the System Date field 3 Set the time in the System Time field 4 Follow the on screen instructions to proceed Keyboard Keyboard problems can be caused by the setup and configuration of the computer Refer to the The Keyboard section for further information Problem Procedure Output to screen is gar...

Page 86: ...ion refer to Operating Basics Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure that it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the ...

Page 87: ...ew 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System in the Apps view 2 Within the Mouse Proper...

Page 88: ...ble click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System in the Apps view 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as requir...

Page 89: ...ect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function cannot be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices might not be able to use the Sleep and Charge function In this...

Page 90: ... or change to disable both System ON CDP Charge Mode and USB Sleep and Charge function Sound system In addition to the information in this section please also refer to the documentation supplied with your audio device Problem Procedure No sound is heard Press the function keys to increase or decrease volume Check the software volume settings Check to see if Mute is turned to Off Check to make sure...

Page 91: ...ce in extended desktop mode it does not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor ar...

Page 92: ...ort TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer you might need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try ...

Page 93: ...TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related visit TOSHIBA technical support website http www toshiba co jp worldwide User s Manual 6 14 ...

Page 94: ...9 8 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximu...

Page 95: ...elgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug ...

Page 96: ...perable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth pr...

Page 97: ... use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products might be restricted by the proprietor of the building or responsible representatives of the ...

Page 98: ...s to be configured for all computers connected to the same network in order to re enable network connections Make sure to use new network name Security TOSHIBA strongly recommends that you enable encryption functionality otherwise your computer is open to illegal access by an outsider using a wireless connection If this occurs the outsider might illegally access your system eavesdrop or cause the ...

Page 99: ...nd 5 65 to 5 85 GHz and that these radars could cause interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment ...

Page 100: ... use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This su...

Page 101: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 102: ...isant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certification number only signifies that the ...

Page 103: ...ct The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Australia and New Zealand regulatory compliance This equipment incorporates a radio transmitting device in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with the Australian and New Zealand Standards Using thi...

Page 104: ...S This equipment uses DS SS modulation 3 OF This equipment uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 2 4 FH 1 2 4 This equipme...

Page 105: ...dify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This equipment is approved to the radio standard by the countries regions in the following table If you use this equipment in the countries regions which are not listed in the belowing table contact TOSHIBA Support As of December 2014 Austria Belgium Bulgaria Canada Cyprus Czech Rep D...

Page 106: ... meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 86 F or 25 C 77 F at high altitude all temperature references are approximate and might vary depending on the specific computer model contact TOSHIBA support for details CPU performance might also vary from specifications due to design configuration Under some conditions your computer product ...

Page 107: ... 3 GB only Computers configured with a 64 bit operating system can address 4 GB or more of system memory Battery Life Battery life might vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on se...

Page 108: ...cated Video Memory System Video Memory and Shared System Memory Shared System Memory varies depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardwa...

Page 109: ...ad Only Memory DVD RW Digital Versatile Disc rewritable DVD R DL Digital Versatile Disc Recordable Double Layer FAT File Allocation Table FCC Federal Communications Commission FHD Full High Definition GB gigabyte GBps gigabytes per second HD High Definition HD High Definition Plus HDD Hard Disk Drive HDMI High definition Multimedia Interface HDMI CEC High definition Multimedia Interface Consumer E...

Page 110: ...n and Blue RFI Radio Frequency Interference ROM Read Only Memory RTC Real Time Clock S P DIF Sony philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDXC Secure Digital Extended Capacity SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin film Transistor URL Uniform Resource Locator USB Universal Serial Bus VGA Video Graphics Array WAN Wi...

Page 111: ...3 10 Display automatic power off 5 5 hinges 3 6 opening 2 5 screen 3 6 Documentation list 2 1 Dual Pointing Device Touch Pad 6 8 E Equipment checklist 2 1 External monitor problems 6 12 G Graphics Processing Unit 3 9 H Hard disk drive automatic power off 5 5 HDMI out port 3 2 K Keyboard function keys 4 4 Function keys F1 F12 4 4 problems 6 6 Windows special keys 4 5 M Media care Card care 4 11 Mem...

Page 112: ...ry 6 5 Dual Pointing device 6 7 External monitor 6 12 Internal display panel 6 6 Keyboard 6 6 Memory Media Card 6 7 Power 6 4 Real Time Clock 6 6 Sound system 6 11 TOSHIBA support 6 13 Touch Pad 6 8 USB device 6 9 USB mouse 6 9 R Recovery hard disk drive 5 20 Recovery Media 5 18 Restarting the computer 2 10 S SD SDHC SDXC Card formatting 4 10 note 4 10 Sleep Mode setting 2 10 System automatic 5 6 ...

Page 113: ...W Web Camera 3 5 Wireless communication indicator 3 7 User s Manual Index 3 ...

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