Q2.
Why do I need to turn on DHCP and DNS?
A2.
Turning on DHCP causes the player to automatically detect its IP address and other network
information from your internet service provider's DHCP server. Turning on DNS causes the player to
automatically detect the DNS server address associated with your internet service provider.
Q3.
I purchased an HD DVD disc that contains/has the capability of downloading web-enabled
network content. What do I need to do to view this content?
A3.
First, be sure that you have properly configured the player's Ethernet port. If your Ethernet port
is properly configured, you should then perform the firmware update process to update the player's
firmware to the latest firmware version. Once you have updated the player with the latest firmware,
follow the directions that came with the HD DVD disc or that appear in the menu of the HD DVD
disc. Should you experience problems viewing such content, please contact Toshiba Customer
Service for your country.
Q4.
The HDMI output does not work or works intermittently with the HDMI or DVI input on my
HDTV or monitor. Does the new firmware address that issue?
A4.
The firmware update addresses and improves HDMI and DVI connectivity issues. If you still
experience such issues, try disconnecting and reconnecting the HDMI cable. Make sure your
display input is set to HDMI (or DVI). If your display has more than one HDMI/DVI input, make sure
that all connected HDMI/DVI source devices are powered on (even if not in use). If none of these
solve the issue, please turn off the TV and the HD DVD player. Check all connections. Disconnect
and reconnect the HDMI cable. Turn on the TV first and then turn on the HD DVD player. Should
you continue to experience issues, please contact Toshiba Customer Service for your country.
Q5.
During HD DVD playback I sometimes experience pixelization, block noise or audio dropouts.
Sometimes playback freezes or stops. Sometimes, playback is not smooth. Does the new firmware
address these issues?
A5.
This firmware update addresses various playability issues. You should also check to be sure
that the disc is clean and, if the disc will not operate at all, that you are inserting the disc with the
right side up. In the event that playback freezes or stops, press and hold the ON/STANDBY button
on the front of the HD DVD player for approximately ten seconds. This will cause the HD DVD
player to turn off. After the HD DVD player turns off, turn the HD DVD player back on by pressing
the ON/STANDBY button, and then press the OPEN/CLOSE button to remove the disc. Should you
continue to experience issues, please contact Toshiba Customer Service for your country.
Q6.
Do I need to install prior firmware updates before installing the current firmware update?
A6.
No. The current firmware update includes all of the prior firmware updates.
