Toshiba e-STUDIO50F Operator'S Manual Download Page 98

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Troubleshooting

Communication

No dial tone

1. Check the connection of the telephone line.
2. Check the telephone line.

108

No auto answer

1. Check the connection of the telephone line.
2. Check the Reception mode setting.
3. If the Fax Parameter No. 13 (AUTO JOURNAL PRINT) is

set to "Valid" (default setting) and the machine is printing
the received document(s) from memory, which also
happens to be the 32nd transaction, the machine will not
auto answer until the Transaction Journal completes
printing.

108

Cannot transmit or
receive

An information code will be shown on the display. Refer to the
information code table to find out the trouble.

101

No Unit Operation

No unit operation

To reset the machine, unplug the Power Cord for a few
seconds then plug it in again.

Mode

Symptom

Cause / Action

page

Summary of Contents for e-STUDIO50F

Page 1: ......

Page 2: ...ence space is provided below to record information you may need in the future Model No Serial No Date of Purchase Dealer Address Telephone Number Supplies Telephone Number Service Telephone Number Model and Serial Number Copyright 2002 TOSHIBA TEC CORPORATION All rights reserved Unauthorized copying and distribution is a violation of law Printed in Philippines The contents of this Operator s Manua...

Page 3: ...ANY NAME 25 Setting Your Character ID 26 Setting Your ID Number Fax Telephone Number 27 Entering Characters 28 One Touch Abbreviated Dialing Numbers 29 Entering One Touch Abbreviated Dialing Numbers 29 Editing One Touch Abbreviated Dialing Numbers 31 Printing Out a Directory Sheet 33 Customizing Your Machine 34 General Description 34 Setting the Fax Parameters 34 Fax Parameter Table 35 Loading Doc...

Page 4: ...lling 68 General Description 68 Setting the Polling Password 68 To Poll Documents from Another Station 69 Program Keys 70 General Description 70 Setting for Group Dialing 70 Setting for Deferred Transmission 71 Setting for Polling 72 Setting for One Touch Key 73 Changing or Erasing the Program Key Settings 74 Access Code 75 General Description 75 Setting the Access Code 75 Operating Your Machine w...

Page 5: ...X Parameter List 94 Toner Cartridge and Drum Unit Supply Order Forms 95 Power Failure Report 96 Troubleshooting 97 97 Information Codes 101 Clearing a Recording Paper Jam 103 Clearing a Document Jam 104 Cleaning the Document Scanning Area 105 Cleaning the Printer Roller 106 Adjusting the Automatic Document Feeder ADF 107 Checking the Telephone Line 108 Specifications 109 Recording Paper Specificat...

Page 6: ...missions events or accidents beyond the reasonable control of TOSHIBA TEC CORPORATION including without limitation acts of God war riot civil commotion malicious or deliberate damage fire flood or storm natural calamity earthquakes abnormal voltage or other disasters c additions modifications disassembly transportation or repairs by any person other than service technicians authorized by TOSHIBA T...

Page 7: ...ONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE THE MAIN PLUG ON THIS EQUIPMENT MUST BE USED TO DISCONNECT THE MAIN POWER PLEASE ENSURE THAT THE SOCKET OUTLET IS INSTALLED NEAR THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE MAKE SURE THAT THE MACHINE IS INSTALLED IN A SPACIOUS OR WELL VENTILATED ROOM SO AS NOT TO INCREA...

Page 8: ...ecautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following DO NOT USE THIS PRODUCT NEAR WATER FOR EXAMPLE NEAR A BATH TUB WASH BOWL KITCHEN SINK OR LAUNDRY TUB IN A WET BASEMENT OR NEAR A SWIMMING POOL AVOID USING A TELEPHONE OTHER THAN A CORDLESS TYPE DURING AN ELECTRICAL STORM THERE MAY BE A REMOTE RISK OF ELECTRIC SHOCK FROM LIGHT...

Page 9: ...achine Do not install the machine near heating or an air conditioning unit Avoid exposure to direct sunlight Install the machine on a flat surface leave at least 4 inches 10 cm of space between the machine and other objects Do not block the ventilation openings Do not place heavy objects or spill liquids on the machine ...

Page 10: ...g 1 Polling Print List 1 Journal Print View 2 Speed Dial List 3 Program List 4 Fax Parameter List 5 Not Used 6 Individual XMT Journal 7 Directory Sheet Set Mode 1 User Parameters Date Time Company Name Character ID ID Number Fax Telephone Number 2 Speed Dial Numbers 3 Program Keys 4 Fax Parameters 5 7 Not Used 8 Maintenance Cleaning Printer Roller Drum Unit Supply Forms Select Mode 1 Communication...

Page 11: ...1 For some countries the handset may not be available because of the country s regulation or specification Paper Tray Cover Document Sub Tray Control Panel Document Return Tray Recording Paper Tray Paper Tray Handset Available as an option See page 112 ...

Page 12: ...one number or to redial the last dialed number Used to start Abbreviated Dialing and insert a space while entering LOGO character ID and station name See pages 45 and 50 Used to separate the Sub Address from the telephone number Used to start On Hook Dialing See page 53 Used to switch the machine into energy saving mode See page 36 Used to set Normal Lighter or Darker See page 40 Used to set Stand...

Page 13: ...e See pages 46 and 51 Adjust the monitor and ringer volume See page 23 Move the cursor while entering numbers and characters Search the station name for Directory Search Dialing Confirm the entered station for multi station communication Confirm the current communication modes e g Page number ID Dialed Telephone number File number when the unit is ON LINE LCD Display Indicates date and time or the...

Page 14: ...ll the accessories illustrated NOTE 1 Handset Cradle Stopper will be used when installing the option handset Machine Drum Unit Starter Toner Cartridge Paper Tray Paper Tray Cover Document Sub Tray Document Return Tray Telephone Line Cable Power Cord Operator s Manual CD ROM Handset Cradle Stopper ...

Page 15: ... machine and push the Tray down until it locks in place Paper Tray Cover Document Return Tray Hook the projections into the holes on the machine A4 8 1 2 Handset Available as an Option Handset Cord Available as an Option Handset Cradle Available as an Option Hook the projections into the square holes on the machine Connect the cable into the TEL HANDSET jack on the machine Handset Cradle Stopper ...

Page 16: ...and rock it back and forth as shown for 5 or 6 times to even the toner inside 2 Remove the protective seal Note Pull on the seal slowly and straight out 3 Slide the Toner Cartridge all the way into the Drum Unit and rotate the green lever upwards to lock the Toner Cartridge in place ...

Page 17: ...e on page 106 2 When replacing the Drum Unit press to reset the notification message 4 Open the ADF Door and Printer Cover 5 Align the projections on both sides of the Drum Unit Toner Cartridge Assembly with the grooves in the machine as shown and insert the Drum Unit Toner Cartridge Assembly into the machine 6 1 Push the Drum Unit Toner Cartridge Assembly down into the machine snapping it in plac...

Page 18: ...he Blue Paper Width Guide to the left 2 Verify that the papers are fitted squarely and firmly between the Paper Width Guide and the right side of tray If it does not the paper may feed into the printer incorrectly resulting in a paper jam Caution Make sure that the paper is set under the Clips and that it does not exceed the Maximum Paper Capacity Mark You can load about 150 sheets 0 59 inches 20 ...

Page 19: ...19 memo Installing Your Machine ...

Page 20: ...not break off the earth ground prong to fit a 2 prong outlet Telephone Line Cable Plug one end of the telephone line cable into the RJ 11C telephone jack supplied by the telephone company and the other end into the LINE jack on the Rear of the machine NOTE 1 Your machine uses little power and you should keep it ON at all times If the power is turned OFF for too long Over 30 minutes the clock conte...

Page 21: ...Connecting the Telephone Line Cable and Power Cord 21 Installing Your Machine External Telephone Optional You can connect an additional standard single line telephone to the machine ...

Page 22: ...hone line you are connected to If you need to change the dialing method to Tone or Pulse follow the procedure below NOTE 1 For some countries this feature is not available depending on the country s regulation The display may not show this feature 1 SET MODE 1 8 2 NO 01 99 3 DIALING METHOD 4 TONE 5 for PULSE or for TONE PULSE or TONE 6 7 4 0 6 1 2 ...

Page 23: ...ll NOTE 1 You can also adjust the volume of the key touch tone and the volume of the buzzer in the Fax Parameter No 10 KEY BUZZER VOLUME See page 35 Setting the Monitor Volume 1 You will hear the dial tone through the speaker ENTER TEL NO 2 repeatedly to raise the volume or repeatedly to lower the volume L H L H 3 Setting the Ringer Volume 1 Standby OCT 12 15 00 00 2 repeatedly to raise the volume...

Page 24: ...from 2 00 AM to 3 00 AM on the first Sunday of April and set the time back from 2 00 AM to 1 00 AM on the last Sunday of October If your state does not use the D S T system change the Fax Parameter No 35 DAYLIGHT TIME to Invalid See page 36 2 The current Date Time must be set because it is required by the Telephone Consumer Act of 1991 For details see FCC NOTICE at the end of this Operator s Manua...

Page 25: ...ed by the Telephone Consumer Act of 1991 For details see FCC NOTICE at the end of this Operator s Manual Setting Your COMPANY NAME 1 SET MODE 1 8 2 USER PARAMETERS 3 COMPANY NAME 4 NAME 5 Enter your COMPANY NAME max 25 characters and digits by using the Keypad Ex If you make a mistake use or to move the cursor one space beyond the incorrect character press then re enter the new character If more t...

Page 26: ...n only be operated between e STUDIO50Fs NOTE 1 The special characters of Å Ä Ö Ü Æ È É and Ñ cannot be used for Character ID Setting Your Character ID 1 SET MODE 1 8 2 USER PARAMETERS 3 CHARACTER ID 4 ID 5 Enter your Character ID max 16 characters and digits by using the Keypad Ex If you make a mistake use or to move the cursor beyond the incorrect character press then re enter the new character I...

Page 27: ...untry code Ex 1 201 555 1212 1 for U S A country code 81 3 111 2345 81 for Japan country code 2 Your Fax Telephone Number must be set as your ID Number because it is required by the Telephone Consumer Act of 1991 For details see FCC NOTICE at the end of this Operator s Manual Setting Your ID Number Fax Telephone Number 1 SET MODE 1 8 2 USER PARAMETERS 3 FAX TEL NO 4 TEL 5 Enter your ID max 20 digi...

Page 28: ...to the following table Keys Character Table Number of times key is pressed 1 2 3 4 5 6 7 8 9 10 11 12 13 Å Ä Ö Ü È É Æ Ñ 1 A B C a b c 2 D E F d e f 3 G H I g h i 4 J K L j k l 5 M N O m n o 6 P Q R S p q r s 7 T U V t u v 8 W X Y Z w x y z 9 0 Keys Special Usage Enters a SPACE Moves the cursor to the right and left Deletes a character ABC DEF GHI JKL MNO PQRS TUV W XYZ ...

Page 29: ...ch key Entering One Touch Abbreviated Dialing Numbers To enter a One Touch key follow the steps below 1 SET MODE 1 8 2 1 ONE TCH 2 ABBR 3 PRESS ONE TOUCH 4 Ex See Note 1 01 ENTER TEL 5 Enter the telephone number up to 36 digits including pauses and spaces Ex 01 9 555 1234 6 01 ENTER NAME 7 Enter the station name using the Keypad up to 15 characters Ex 01 SALES DEPT 8 To record another number repea...

Page 30: ...aling the digit Ex 9 PAUSE TONE 5551234 3 You can search for an unused One Touch key or ABBR number by pressing or in Steps 3 or 4 To set an Abbreviated Dialing Number follow the steps below 1 SET MODE 1 8 2 1 ONE TCH 2 ABBR 3 ABBR NO 4 Ex 01 to 82 22 ENTER TEL 5 Enter the telephone number up to 36 digits including pauses and spaces Ex 22 9 555 2345 6 22 ENTER NAME 7 Enter the station name using t...

Page 31: ...d Dialing Numbers To change the settings of a One Touch ABBR dialing number 1 SET MODE 1 8 2 1 ONE TCH 2 ABBR 3 Press for One Touch Dialing Number Press for ABBR Dialing Number Ex PRESS ONE TOUCH 4 Enter the station you wish to change Ex 01 9 555 1234 5 then enter a new telephone number See Note 1 Ex 01 ENTER TEL 01 9 555 3456 6 01 SALES DEPT 7 then enter a new station name See Note 1 Ex 01 ENTER ...

Page 32: ...incorrect number press then re enter the new number To erase the settings of a One Touch ABBR dialing number 1 SET MODE 1 8 2 1 ONE TCH 2 ABBR 3 Press for One Touch Dialing Number Press for ABBR Dialing Number Ex PRESS ONE TOUCH 4 Enter the station you wish to erase Ex 01 9 555 1234 5 01 ENTER TEL 6 To return to standby press PRESS ONE TOUCH 7 2 1 2 1 STOP CLEAR ...

Page 33: ...name Cut along the dotted line and place it over the One Touch keys under the Directory Sheet Cover To print out a directory sheet follow the steps below Printing Out a Directory Sheet 1 PRINT LIST 1 7 2 Your machine prints out the directory sheet PRINTING DIRECTORY SHEET DATE OCT 12 2003 TIME 15 00 201 555 1234 SALES DEPT ACCOUNTING TOSHIBA HEAD OFFICE 201 555 1212 6 7 Directory Sheet Cover dotte...

Page 34: ...he transmission ends however these parameters return to their preset values Home position Other parameters can only be changed by the procedure described below NOTE 1 To scroll the Fax Parameters in Step 2 press or 2 To print out a Fax Parameter List see page 94 General Description Setting the Fax Parameters 1 SET MODE 1 8 2 NO 01 99 3 Enter Fax Parameter number from the Parameter Table Ex for CON...

Page 35: ...lid 10 KEY BUZZER VOLUME 1 Off Selecting the volume of the Key Buzzer tone 2 Soft 3 Loud 12 COMM JOURNAL 1 Off Selecting the home position of printout mode for COMM Journal Off Always Inc only Off Does not print Always Always prints Inc only Prints only when communication has failed 2 Always 3 Inc only 13 AUTO JOURNAL PRINT 1 Invalid Selecting whether the machine prints the journal automatically a...

Page 36: ...duction ratio according to the length of the original document 2 Auto 34 ENERGY SAVER MODE 1 Off To reduce the power consumption in standby select either Energy Saver or Sleep mode and specify the Delay Time 1 to 120 minutes for the machine to enter into the selected mode The Delay Timer setting is only available in the Energy Saver or Sleep Modes Off The unit will remain in standby mode and consu...

Page 37: ... REMOTE RECEPTION 1 Invalid Selecting whether or not the machine accepts the remote reception command See page 59 2 Valid 51 REMOTE DIAGNOSTIC 1 Invalid Selecting whether or not the machine accepts to update the firmware or Remote Diagnostics from the remote station 2 Valid 53 SUB ADDRESS PASSWORD Setting a 20 digit password for secured sub address communication 54 FAX FORWARD 1 Invalid Selecting ...

Page 38: ...lded Coated e g glossy paper etc Chemically processed e g pressure sensitive paper carbon coated paper etc or made of cloth or metal Document Size Singlesheet 0 0024 in 0 06 mm to 0 0060in 0 15mm Multiplesheets 0 0024 in 0 06 mm to 0 0039in 0 10mm Document Thickness MaximumSize MinimumSize Direction Direction 78 7 in 2000 mm 5 8 in 148 mm 5 0 in 128 mm 10 1 in 257 mm See Note ABC abcdefghijklmnopq...

Page 39: ...F at one time If you have more than 20 pages wait until transmission or storing in memory starts as pages feed through place any remaining pages on top of the last page in the feeder 3 Adjust the Document Guides to center the document on the ADF When you set a document on the ADF the display message will change from date and time standby to the following message You can now change basic transmissi...

Page 40: ...h darker contrast change the setting to Darker Press to Your machine is preset to Standard resolution which is suitable for most documents If you want to send it with more detail change the setting to Fine Super Fine or Halftone Press to NOTE 1 To change the preset Contrast position change the setting of Fax Parameter No 01 See page 35 2 To change the preset Resolution position change the setting ...

Page 41: ...dition change the setting of Fax Parameter No 12 See page 35 Communication Journal COMM JOURNAL When COMM JOURNAL OFF a Communication Journal will not print When COMM JOURNAL ON a Communication Journal will print automatically after every communication When COMM JOURNAL INC a Communication Journal will print only if the communication has failed 1 COMM JOURNAL 2 INC 3 for OFF or for ON Always print...

Page 42: ...rieve the document immediately You want to take advantage of Dual the Operation design Use Direct Transmission if The memory is full You want to send the document s immediately Use Voice Mode Transmission if You want to send the document s after talking with the other party first You want to send the document s after listening to a voice prompting General Description ...

Page 43: ...mory capacity If no action is taken within 10 seconds the machine will start transmitting the stored document s 2 To stop the transmission press The display shows COMM STOP Press and to stop the transmission The document s you stored will be erased automatically 3 If you would like to print a Communication Journal COMM JOURNAL after stopping a transmission the display shows PRINT COMM JRNL Press a...

Page 44: ...4 2 If you are using Pulse dialing and you wish to change to Tone dialing in the middle of dialing press represented by a The dialing mode will be changed from Pulse to Tone after dialing the digit Ex 9 PAUSE TONE 5551234 1 Set document s face down DOCUMENT SET 2 Enter a telephone number from the Keypad Up to 36 digits You can also designate more that one destination Ex 5551234 3 The document s be...

Page 45: ...ming the telephone number into the built in auto dialer with a 2 digit abbreviated code To program an abbreviated dialing number see page 30 1 Set document s face down DOCUMENT SET 2 Press a One Touch key 01 16 Ex 01 Station name 3 The document s begin to store into memory Then starts dialing the telephone number STORE 05 1 Set document s face down DOCUMENT SET 2 Press then enter a 2 digit code Ex...

Page 46: ...eys or Abbreviated dialing numbers 1 Set document s face down DOCUMENT SET 2 ENTER LETTER S 3 Enter the full station name or part of a station name by using the Keypad Ex for searching SALES DEPT SA 4 or repeatedly until the display shows the station name you want to send to 10 SALES DEPT 5 The document s begin to store into memory Then starts dialing the telephone number STORE 05 S A ...

Page 47: ...by pressing or Press to clear an entered station or group shown on the display if needed 1 Set document s face down DOCUMENT SET 2 Dial by any combination of the following methods One Touch Dialing Abbreviated Dialing Manual Number Dialing press after each station is entered up to 7 stations Directory Search Dialing press after each station is entered For details see pages 44 to 46 Ex If you want ...

Page 48: ... number Ex 9 PAUSE 5551234 2 If you are using Pulse dialing and you wish to change to Tone dialing in the middle of dialing press represented by a The dialing mode will be changed from Pulse to Tone after dialing the digit Ex 9 PAUSE TONE 5551234 3 To stop the transmission press The display shows COMM STOP Press and to stop the transmission Direct Transmission 1 Set document s face down DOCUMENT S...

Page 49: ... you to dial a full telephone number by pressing a single key To set up the One Touch keys see page 29 1 Set document s face down DOCUMENT SET 2 MEMORY XMT 3 DOCUMENT SET 4 Press a One Touch key 01 16 Ex The display will show the One Touch number and station name The full number will then be dialed 01 Station name 8 9 1 ...

Page 50: ...ogramming the telephone number into the built in auto dialer with a 2 digit abbreviated code To program an abbreviated dialing number see page 30 1 Set document s face down DOCUMENT SET 2 MEMORY XMT 3 DOCUMENT SET 4 Press then enter a 2 digit code Ex The display will show the ABBR number and station name The full number will then be dialed 10 Station name 8 9 1 ABBR 1 0 ...

Page 51: ...tion name entered in One Touch keys or Abbreviated dialing numbers 1 Set document s face down DOCUMENT SET 2 MEMORY XMT 3 DOCUMENT SET 4 ENTER LETTER S 5 Enter the full station name or part of a station name by using the Keypad Ex for searching SALES DEPT SA 6 or repeatedly until the display shows the station name you want to send to 10 SALES DEPT 7 The full number will be dialed 8 9 1 S A ...

Page 52: ...the transmission press The display shows COMM STOP Press and to stop the transmission Voice Mode Transmission 1 Set document s face down DOCUMENT SET 2 Lift the fax handset or the external telephone and dial the telephone number from the Keypad Ex PHONE OFF HOOK 3 When you hear the voice of the other party tell the other party to prepare to receive a document Then when you hear a beep and hang up ...

Page 53: ...he full number Ex 9 PAUSE 5551234 2 If you are using Pulse dialing and you wish to change to Tone dialing in the middle of dialing press represented by a The dialing mode will be changed from Pulse to Tone after dialing the digit Ex 9 PAUSE TONE 5551234 1 Set document s face down DOCUMENT SET 2 You will hear dial tone through the monitor speaker ENTER TEL NO 3 Dial the telephone number from the Ke...

Page 54: ...wing procedure Transmission Reservation 1 Your machine is on line ON LINE XMT ON LINE RCV PC MODE PRINTING 2 Set document s face down DOCUMENT SET 3 Dial by any combination of the following methods One Touch Dialing Abbreviated Dialing Manual Number Dialing press after each station is entered up to 7 stations Directory Search Dialing press after each station is entered For details see pages 44 to ...

Page 55: ...is finished Note that you cannot send document s to multiple stations To reserve your machine for sending the urgent documents 1 Your machine is on line ON LINE XMT ON LINE RCV PC MODE PRINTING 2 Set document s face down DOCUMENT SET 3 MEMORY XMT 4 DOCUMENT SET 5 Dial by using any one of the following methods One Touch Dialing Abbreviated Dialing Manual Number Dialing and press Directory Search Di...

Page 56: ...number up to 5 times at 3 minutes interval However if a busy line is not detected the machine will redial only one time During that time a message will appear as shown to the right WAITING TO DIAL To redial the last dialed number through memory 1 Set document s face down DOCUMENT SET 2 5551234 3 The document is stored into memory Then the machine dials the last dialed number STORE 05 REDIAL ...

Page 57: ...unit is displaying WAITING TO DIAL you can press to start redialing immediately To redial the last dialed number through ADF 1 Set document s face down DOCUMENT SET 2 MEMORY XMT 3 DOCUMENT SET 4 Your machine starts to dial the last dialed number 5551234 8 9 1 REDIAL ...

Page 58: ...er No 15 set to 1 Tel 2 Press the IN OUT button to turn the lamp OFF RCV MODE TEL You receive both voice and fax calls Fax Tel Auto Switching Mode IN Mode Unit will answer the incoming call then distinguishes whether it is voice or fax call If it is a fax call the unit will receive automatically If it is a voice call the unit will signal ring through the speaker for your attention See page 60 1 Fa...

Page 59: ...trol panel of your fax machine Telephone Mode 1 Change Fax Parameter No 15 IN MODE to 1 Tel See page 35 2 Make sure that the lamp goes off RCV MODE TEL 1 When your telephone rings lift the handset of the External Telephone If you hear a beep from the phone it means someone wants to send a fax Or if the caller answers and says he she wants to send a fax then 2 Remove any document from the ADF 3a If...

Page 60: ...1 Change Fax Parameter No 15 IN MODE to 2 Fax Tel SW See page 35 2 Make sure that the lamp goes off RCV MODE FAX TEL If it is a Fax call 1 Your machine will answer the call when a call is received then distinguish whether it is a voice or fax call 2 Your machine begins to receive the documents If it is a Voice call 1 Your machine will answer the call when a call is received then distinguish whethe...

Page 61: ... market to your machine and use your existing telephone line very efficiently However some TAMs may not be compatible with this machine Answering Services Voice Mail provided by your Local Phone company are not compatible with this feature For the operation of your TAM please refer to the Operator s Manual of the TAM Fax Mode 1 Change Fax Parameter No 16 OUT MODE to 1 Fax See page 35 2 Make sure t...

Page 62: ...s the OGM Outgoing Message recorded in your TAM to the calling station During the time the TAM is answering the call your fax machine will be monitoring the line to distinguish whether it is a voice or fax call 2 Your TAM continues to record the incoming message ICM after playing the OGM Sample of OGM Hello this is Smith Sorry I am unable to take your call Please leave your message after the beep ...

Page 63: ...re document on a single page If the received document is extremely long over 39 longer than the recording paper the document will be divided into separate pages and print without reduction 2 Fixed Reduction You can pre determine the reduction ratio from 70 to 100 in 1 steps The document s you receive will be reduced to the fixed ratio regardless of size Selecting the Print Reduction Mode Set Fax P...

Page 64: ...f the next page NOTE 1 If the reduction method is set to the Automatic Reduction mode the document is printed out with no reduction when printing out separate pages If the reduction method is set to Fixed Reduction mode the document is printed out by the ratio you set in Fax Parameter No 25 Receiving Oversize Documents Transmitted Document Received Document The receiving document is divided into t...

Page 65: ... remaining memory The unit will print in Reverse Order Stacking Non Collation Mode whenever one of the above requirements is not met NOTE 1 If the memory overflows the machine will stop receiving and release the communication line The document s stored in the memory up to that moment will be printed out 2 If you wish to turn off the substitute reception function change the setting of Fax Parameter...

Page 66: ...py with Super Fine resolution it will be reduced slightly even if the reduction ratio is set to 100 in order to fit the data on one page 3 Standard Resolution is not available in Copy Mode 4 If you experience a memory overflow error while making copies you may turn Off the Memory XMT feature temporarily by pressing However the printed copies will not be collated 1 Set document s face down DOCUMENT...

Page 67: ...ion 1 Set document s face down DOCUMENT SET 2 START TIME 3 Enter the start time from the keypad and press Use a 4 digit 24 hour clock Ex 11 30 p m and ENTER STN S 4 Dial by any combination of the following methods One Touch Dialing Abbreviated Dialing Manual Number Dialing press after each station is entered up to 7 stations Directory Search Dialing press after each station is entered For details ...

Page 68: ...t will be refused automatically This function can only be operated between e STUDIO50Fs NOTE 1 Polling might not function with all fax machines We suggest you attempt a trial polling before you actually poll important document s 2 If a password is not set in the polled station you may poll the other station even though your machine has a password General Description Setting the Polling Password To...

Page 69: ...rarily by overwriting it with a new one This function can only be operated between e STUDIO50Fs To Poll Documents from Another Station 1 PASSWORD 1234 2 Enter a 4 digit polling password See Note 2 Ex PASSWORD 1111 3 ENTER STN S 4 Dial by any combination of the following methods One Touch Dialing Abbreviated Dialing Manual Number Dialing press after each station is entered up to 7 stations Director...

Page 70: ...r Group Dialing 1 GROUP DIAL 2 PRESS P KEY 3 Ex P1 ENTER NAME 4 Enter the Group Name up to 15 characters by using the Keypad See page 28 Ex GROUP A and press ENTER STN S 5 Enter the station numbers by using One Touch Key or and 2 digit code Ex and You may use the or keys to review the entered station s before going to next step If you find an error press to erase the displayed station 01 Station n...

Page 71: ...Enter the starting time using 4 digits Ex 11 30 p m and press ENTER STN S 7 Enter the station numbers by using One Touch Key or and 2 digit code Ex and You may use the or keys to review the entered station s before going to next step If you find an error press to erase the displayed station 01 Station name 10 Station name 8 You can now set other Program Keys by repeating the procedures from Step 3...

Page 72: ...SWORD 1234 6 Enter a 4 digit polling password See Note 1 Ex and press ENTER STN S 7 Enter the station numbers by using One Touch Key or and 2 digit code Ex and You may use the or keys to review the entered station s before going to next step If you find an error press to erase the displayed station 01 Station name 10 Station name 8 You can now set other Program Keys by repeating the procedures fro...

Page 73: ...r the station name up to 15 characters by using the Keypad See page 28 Ex PROG A and press P1 ENTER TEL 5 Enter a telephone number up to 36 digits including pauses and spaces Ex P1 9 555 1234 6 You can now set other Program Keys by repeating the procedures from Step 3 or return to standby by pressing PRESS P KEY 7 3 3 SET 9 PAUSE 5 5 5 SPACE 1 2 3 4 STOP ...

Page 74: ...ation s for group dialing Telephone number and station name for One Touch key Changing or Erasing the Program Key Settings To erase the settings in a Program Key 1 DELETE PROGRAM 2 PRESS P KEY 3 Press the Program Key you want to erase Ex P1 DELETE 4 DELETING 5 You can now erase other Program Keys by repeating the procedures from Step 3 or return to standby by pressing PRESS P KEY 7 3 4 1 STOP ...

Page 75: ...s to standby you have to re enter the access code in order to use the machine again Registering the Access Code does not affect the use of the machine in any other way NOTE 1 To erase the Access Code enter the Access Code and press and follow the procedure above to Step 3 then press and General Description Setting the Access Code 1 SET MODE 1 8 2 NO 01 99 3 4 Enter a 4 digit Access Code Ex 1234 5 ...

Page 76: ...cess Code Restrict All Operations 1 Enter the Access Code Ex ACCESS CODE ACCESS CODE 2 Now you can operate the machine normally OCT 12 15 00 00 Operating Your Machine with the Access Code Restrict Access of Fax Parameters Only 1 SET MODE 1 8 2 ACCESS CODE 3 Enter a 4 digit Access Code Ex ACCESS CODE 4 Now you can operate the machine normally NO 01 99 1 2 3 4 7 4 1 2 3 4 ...

Page 77: ... The following illustration shows a typical set up with your machine set to detect Type B double ring ring pattern NOTE 1 Riiing means a long ringing sound and Ring means a short ringing sound General Description Telephone No Usage Distinctive Ring Sound Ring Pattern 555 1111 Business Riiing Riiing Type A Standard Ring 555 2222 Fax Ring Ring Ring Ring Type B Double Ring 555 3333 Personal Ring Ring...

Page 78: ...er code to get an outside line your machine can be set to prompt the user to enter a PIN code before any dialing General Description Selecting the Access Method Prefix or Suffix 1 SET MODE 1 8 2 NO 01 99 3 NONE 4 for suffix code or for prefix code SUFFIX PREFIX 5 7 4 3 9 2 3 ...

Page 79: ...ing methods One Touch Dialing Abbreviated Dialing Manual Number Dialing press after each station is entered up to 7 stations Directory Search Dialing press after each station is entered For details see pages 44 to 46 Ex If you want to confirm the number of stations you have entered press 01 Station name 10 Station name 002 STN S SET 3 ENTER PIN CODE 4 Ex up to 36 digits 9876 5 Your machine stores ...

Page 80: ...ther place i e your home at night or during a holiday NOTE 1 When the Fax Forward feature is set the One Touch or the Abbreviated dialing number is restricted from editing Please change this function to Invalid when you would like to edit the telephone number 2 It is not possible to receive a document if the memory of your machine overflows or is about 95 used Setting Fax Forward 1 SET MODE 1 8 2 ...

Page 81: ... send a document to the Open Mailbox of a remote party Following two types of Mailboxes are available Confidential Box Confidential Box allows a one time document retrieval from the mailbox Once a document is retrieved it is cleared If a new document is stored using the same box number where another document is already present it is added to the existing one It is possible to setup a password requ...

Page 82: ... or Press to select ABBR NO Ex PRESS ONE TOUCH 4 Press a One Touch key 01 16 Ex 01 ENTER TEL 5 Enter the telephone number press then enter the Sub Address up to 20 digits Up to 36 digits including telephone number pauses spaces FLASH and Sub Address Ex Telephone number 5551234 Sub Address 2762 Enter as 01 551234s2762 6 And then continue to enter the station name See page 29 01 SALES DEPT 7 7 2 1 2...

Page 83: ...n the display 2 Manual Off Hook or On Hook Dialing cannot be used with the Sub Addressing Transmission 3 The Sub Address is not transmitted during Manual Redial Mode Sending a Fax with Sub Address 1 Set document s face down DOCUMENT SET 2 Enter the telephone number press then enter the Sub Address up to 20 digits Up to 36 digits including telephone number pauses spaces FLASH and Sub Address Ex Tel...

Page 84: ...change the setting of Fax Parameter No 13 to Invalid See page 35 General Description Transaction Journal 1 JOURNAL 2 1 PRINT 2 VIEW 3a To print a Journal PRINTING 3b To view a Journal 1 XMT ONLY 2 ALL 4 Select the viewing mode To view transmission transactions only To view all transactions Ex You can view the transactions in the journal by pressing or Press to return to standby Use or to switch th...

Page 85: ...ls and Lists 85 Printout Journals and Lists An Individual Transmission Journal contains the information on the latest transmission Individual Transmission Journal IND XMT JOURNAL 1 IND JOURNAL 2 PRINTING 6 6 ...

Page 86: ... 00 XMT 342345676 OCT 11 17 57 0800420000000 05 STOP 000 005 00 00 34 XMT 12324567 OCT 11 18 35 0210260200000 06 OK 001 001 006 00 00 20 XMT 44567345 OCT 11 18 44 C8044B03C0000 07 408 003 007 00 02 14 XMT 2345678 OCT 11 18 55 0040440A30080 31 OK 002 002 050 00 00 31 XMT 0245674533 OCT 12 08 35 C8044B03C1000 32 OK 003 003 051 00 01 32 XMT 0353678980 OCT 12 08 57 C8044B03C1000 13 TOSHIBA HEAD OFFICE...

Page 87: ...sents the total number of pages that were attempted to be transmitted Asterisk indicates that the quality of some received copies was poor 6 File number 001 to 999 If the communication is stored into memory a file number is assigned for each communication 7 Duration of communication 8 Type of communication XMT means Transmission RCV means Reception POL means Polling FWD means Fax Forward RMT means...

Page 88: ...MM JOURNAL Communication Journal COMM JOURNAL COMM JOURNAL DATE OCT 12 2003 TIME 15 00 1 2 3 MODE MEMORY TRANSMISSION START OCT 12 14 50 END OCT 12 15 00 FILE NO 050 4 5 6 7 8 9 10 STN COMM ONE TOUCH STATION NAME TEL NO PAGES DURATION NO ABBR 001 OK 01 SERVICE DEPT 001 001 00 01 30 002 OK 02 SALES DEPT 001 001 00 01 25 003 407 03 ACCOUNTING DEPT 000 001 00 01 45 004 BUSY 21 111 1234 000 001 00 00 ...

Page 89: ...w or document misfeeding occurred while storing the documents into memory for transmission but successfully stored document s was sent 3 digit Info Code see page 101 Information Codes indicates that the communication has failed In this case the machine will print out the attached report with first page of your document as shown on the previous page 7 Abbreviated number or mark mark indicates diale...

Page 90: ...ted Number and Directory Search List of the telephone numbers you have stored One Touch Abbreviated and Directory Search List 1 SPEED DIAL LIST 2 1 ONE ABBR 2 DIR 3 To print a One Touch ABBR Number List To print a Directory Search List PRINTING 6 2 1 2 ...

Page 91: ...NE TOUCH STATION NAME TELEPHONE NO 01 SERVICE DEPT 121 555 1234 02 SALES DEPT 222 666 2345 03 ACCOUNTING DEPT 313 333 3456 NO OF STATIONS 03 4 TOSHIBA HEAD OFFICE 201 555 1212 ABBR NO LIST DATE OCT 12 2003 TIME 15 00 1 2 3 ABBR NO STATION NAME TELEPHONE NO 01 ENG DEPT 888 555 1234 02 PURCHASE DEPT 999 666 2345 03 REGULATION DEPT 777 333 3456 NO OF STATIONS 03 4 TOSHIBA HEAD OFFICE 201 555 1212 ...

Page 92: ...ASE DEPT 02 555 666 2345 R REGULATION DEPT 03 777 333 3456 S SALES DEPT 01 121 555 1234 SERVICE DEPT 02 222 666 2345T NO OF STATIONS 06 4 TOSHIBA HEAD OFFICE 201 555 1212 1 One Touch number or Abbreviated number nn One Touch number nn Abbreviated number 2 Station name recorded in the machine Up to 15 characters 3 Telephone number recorded in the machine Up to 36 digits 4 Number of recorded One Tou...

Page 93: ... ABBR NOS P1 TIMER XMT XMT 12 00 01 P2 TIMER POLL POLL 19 00 02 TOSHIBA HEAD OFFICE 201 555 1212 1 Program key 2 Program name Up to 15 characters 3 Type of communication XMT indicates transmission POLL indicates polling ABBR GRP indicates that the Program key is programmed as a group key ONE TOUCH indicates that the Program key is programmed as a One Touch key 4 Timer Indicates the starting time i...

Page 94: ...AST HOME 1 Normal 2 Lighter 3 Darker 1 1 02 RESOLUTION HOME 1 Standard 2 Fine 3 S Fine 4 Halftone 2 1 99 MEMORY SIZE 1MB 6 TOSHIBA HEAD OFFICE 201 555 1212 1 Parameter number 2 Description HOME means home position setting 3 Selection 4 Current setting indicates code or password is not set When the code or password is set it is shown in parenthesis 5 Standard setting Factory preset standard setting...

Page 95: ...m To print a Drum Unit Order Form PRINTING DRUM UNIT ORDER FORM It is time to replace the drum Unit To order a replacement Drum Unit from your Authorized Dealer TONER CARTRIDGE ORDER FORM The toner supply in your machine is running low To order a replacement Cartridge from your Authorized Dealer _________________________________________ _________________________________________ Print your name and...

Page 96: ...T DATE OCT 12 2003 TIME 15 00 POWER FAILURE OCCURRED FROM OCT 12 2003 14 50 1 TO OCT 12 2003 15 00 2 FOLLOWING FILE S HAS BEEN LOST PLEASE CHECK THE JOURNAL 3 4 5 6 7 8 FILE COMM TYPE CREATED TIME START TIME PAGES DESTINATION S No 001 MEM DEF XMT OCT 12 12 00 23 00 001 03 TOSHIBA HEAD OFFICE 201 555 1212 1 Power failure date and time 2 Power return date and time 3 File number 4 Communication type ...

Page 97: ...eption No recording paper The information code 010 will appear on the display if the paper runs out 18 Recording paper jam The information code 001 or 007 will appear on the display if the paper gets jammed 103 Recording paper doesn t advance into machine Make sure that there is paper in the Paper Tray Follow the instructions for loading paper 18 Recording paper doesn t eject after printing Check ...

Page 98: ...ing and the machine is printing the received document s from memory which also happens to be the 32nd transaction the machine will not auto answer until the Transaction Journal completes printing 108 58 Cannot transmit or receive An information code will be shown on the display Refer to the information code table to find out the trouble 101 No Unit Operation No unit operation To reset the machine ...

Page 99: ...p at the end of the OGM and before the tape advances to the end of last ICM Your TAM only uses a single cassette tape to give OGM and record ICM Set Fax Parameter No 20 Silent Detection to Invalid And instruct the calling party to press twice on their touch tone phone during the OGM to start up your fax machine remotely 35 Cannot receive from a machine that does not send CNG signal a short beep to...

Page 100: ...uble In Unattended Fax Mode OUT Mode Fax machine will not start to receive with the telephone answering machine in the auto answer mode Increase the ring count for detection on the telephone answering machine Mode Symptom Cause Action page ...

Page 101: ...n did not respond or communication error occurred 1 Check with the other party 2 Reload the document s and send again 402 During initial handshake communication error occurred Reload the document s and send again 403 No polling capability at the remote side Ask remote side to set POLLED ON 404 405 During initial handshake communication error occurred Reload the document s and send again 407 No con...

Page 102: ...irmware Update command was received while the Remote Diagnostic parameters are not set Check the settings of the Fax Parameters No 51 and 52 37 580 Sub Address transmission to a unit that has no Sub Address function Check the remote station 581 Sub Address Password transmission to a unit that has no Password Sub Address function Check the remote station 601 ADF Door was opened during ADF transmiss...

Page 103: ...ge display is reset only by opening and closing of the Printer Cover Clearing a Recording Paper Jam To clear the jam Info Code 001 1 1 Remove the Paper Tray Cover 2 Remove the jammed or wrinkled paper To clear the jam Info Code 007 1 1 Open the ADF Door and Printer Cover 2 Remove the Drum Unit Toner Cartridge Assembly and Document Return Tray 3 Remove the jammed paper 1 2 1 2 3 ...

Page 104: ...eshooting 104 If a document becomes jammed in the machine the display will show the Information Code 030 or 031 Clearing a Document Jam To clear the jam 1 1 Open the ADF Door 2 Remove the jammed document 1 2 ...

Page 105: ...ck or has black lines the document Scanning Area is probably dirty and must be cleaned Cleaning the Document Scanning Area To clean the Scanning Area 1 1 Open the ADF Door 2 Release the Scanning Guide Levers on both sides 2 Wipe the Scanning Area and Roller gently with a soft cloth gauze saturated with ethyl alcohol Be sure to use a clean cloth the scanning area can be easily scratched 1 2 ...

Page 106: ...he Cleaning Charts into the Paper Tray face down 4 MAINTENANCE 1 3 5 The Machine will feed out the charts and clean the printer roller CLEANING 7 8 1 1 PRINTER ROLLER CLEANING CHART HOW TO LOAD THE CLEANING CHARTS 1 REMOVE THE PAPER TRAY COVER 2 SET THESE 3 CLEANING CHARTS IN THE PAPER TRAY FACE DOWN 3 RE INSTALL THE PAPER TRAY COVER 4 PRESS FUNCTION 7 8 SET 1 SET 2 TO START CLEANING 5 DISPOSE OF ...

Page 107: ... suggest you adjust the ADF Adjusting the Automatic Document Feeder ADF To adjust the ADF 1 Slide the Pressure Adjusting Lever to the desired position depending on the condition Position Condition To prevent no feed trouble Standard position To prevent multiple feed trouble 1 2 3 ...

Page 108: ...Checking the Telephone Line 1 Unplug the Telephone Line Cable from the telephone jack that was supplied by the telephone company 2 Plug a different regular telephone into the same telephone jack 3 Check for dial tone through the handset If there is still no dial tone report it to your local telephone company or Call from another telephone to this number If the telephone does not ring report it to ...

Page 109: ... Document Feeder Built in up to 20 Sheets Scanning Method Sheet Feeding with CIS type image sensor Scanner Resolution Horizontal Vertical Standard 203 pels inch x 98 lines inch 8 pels mm x 3 85 lines mm Fine 203 pels inch x 196 lines inch 8 pels mm x 7 7 lines mm Super Fine 203 pels inch x 391 lines inch 8 pels mm x 15 4 lines mm Recording Method Laser printer Recording Paper Plain Paper Recording...

Page 110: ...ed on ITU T Image No 1 chart using Standard Resolution Power Supply 120 VAC 60 Hz Single Phase Power Consumption Standby Sleep Mode On Less than 0 7 Wh Standby Energy Saver On Approx 5 5 Wh Standby Energy Saver Off Approx 17 Wh Room temperature 77 F 25 C Transmission Approx 17 W Reception Approx 450 W Copy Approx 450 W Maximum Approx 470 W Dimensions 14 0 W x 14 3 D x 8 7 H in 355 x 364 x 220 mm e...

Page 111: ...that the paper could meet all of the specifications listed above and still not print well because of the variations in paper manufacturing Therefore we recommend that you test the paper thoroughly before purchasing large quantities Basic Weight 16 to 24 lb 60 to 90 g m2 Cut Edge Conditions Cut with sharp blades no visible frayed edges Grain Long grain Moisture Content 3 7 to 5 3 by weight Opacity ...

Page 112: ...tions and Supplies Please contact your dealer for availability A Options B Supplies Order No Picture Description GJ 1100 Handset Kit Order No Picture Description PS PU500F Drum Unit PS ZT500F Toner Cartridge ...

Page 113: ...vided to the telephone company Ask your telephone company or installer to install the jack suitable for your device if such is not available A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is ...

Page 114: ...early contains in a margin at the top or bottom of each transmitted page or on the first page of transmission the following information 1 Date and Time of transmission and 2 Identification of either business business entity or individual sending the message and 3 Telephone number of either the sending machine business business entity or individual In order to program this information into your fac...

Page 115: ...system if present are connected together This precaution may be particularly important in rural areas Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number T...

Page 116: ...nt importante dans les régions rurales L utilisateur ne doit pas tenter de faire ces raccordements lui même il doit avoir recours à un service d inspection des installations électriques ou à un électricien selon le cas Le présent matériel est conforme aux spécifications techniques d Industrie Canada applicables au matériel terminal Cette conformité est confirmée par le numéro d enregistrement Le s...

Page 117: ...Modified Modified Read MMR coding schemes COMM JOURNAL Refers to either the Communication Journal Relay Transmission Report or the Confidential XMT Report Contrast Signifies the scanning sensitivity in terms of lightness and darkness of your original transmitting pages DDD Direct Distance Dialing A telephone service that allows unassisted dialing no operator assistance is required Deferred Transmi...

Page 118: ...machines ID A programmable address of up to 20 digits identifying your machine Image Memory Capacity This signifies the amount of memory available in your unit capable of storing pages of documents All page units of measure are based on the ITU T Image No 1 Individual Transmission Journal A report that is printed by the transmitting unit stating information regarding the last document transaction ...

Page 119: ...rs after the specified time without actually turning off Station Name Alphanumeric ID which can be programmed for each One Touch dialing and Abbreviated dialing number Stored Documents Documents that have been scanned and now are stored in your machine s memory Sub Address ITU T recommendation for further routing forwarding or relaying of incoming faxes Sub Address Password ITU T recommendation fo...

Page 120: ...120 ITU T Image No 1 All specifications are based on the ITU T Image No 1 The sample shown below is not to scale ...

Page 121: ...ader Format 35 Header Print 35 I ID Number 27 Image Memory Capacity 110 IND XMT Journal 85 ITU T Image No 1 120 J Journal 84 K Key Buzzer Volume 35 L Loading Documents 38 LOGO 25 M Memory Transmission 43 Monitor Volume 23 O Off Hook Dialing 52 One Touch Keys 29 One Touch List 91 One Touch Abbreviated Dialing Numbers 29 On Hook Dialing 53 Operating Environment 110 Overlap Printing 64 P Paper Specif...

Page 122: ...DZSD002075 1 ...

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