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23

Maintenance

PAPER JAM

Received faxes or copies are not ejected.

CHECK PAPER

Check DOCUMENT

SERVICE

Problems faxing or printing

Cannot send a fax.

Cannot receive a fax.

You or the recipient has received a blank sheet.

Your  document has been sent without an error
message but has not been printed out on the
recipient's machine.

The documents you send are arriving with loss of
quality.

Open the cover and take the toner out of the
machine. Pull the green lever towards you. Carefully
remove the paper without tearing it.

Take out the paper cassette and remove the paper.
Fan it and straighten it on a smooth surface and
replace it.

Press 

STOP

. The document will be ejected. If not,

pull it gently out of the machine.

Disconnect the machine from the mains and plug it
back in. If the display still says 

SERVICE

 please

contact customer services.

Check that the recipient's machine is working.
Check whether the display shows an error message.
Press 

l

 to check whether you are getting dial tone. If

not, check the telephone connection.

Check that you have selected the 

AUTO

 mode.

Press l to check whether you are getting dial tone. If
not, check the telephone connection.

The sender has faxed the back of the document.
Check the machine by making a copy of the
document.
If the copy is OK the recipient's fax machine may be
faulty.

Ask the recipient if their machine is working.

Check the document or increase the resolution.
Reduce the transmission speed. Check the machine
by making a copy of the document. If the copy is OK
the recipient's fax machine may be faulty.

Troubleshooting

Summary of Contents for e-studio 80f

Page 1: ...Networking Documents ...

Page 2: ... this may damage both the cable and the fax machine Unplug the fax machine from the mains and the telephone line before cleaning Do not use liquid or aerosol cleaners such as sprays or polishes Never spill liquid of any kind into the machine There is a risk of electric shock or other injury The machine may be damaged If liquid is accidentally spilled into the machine unplug the machine immediately...

Page 3: ...ANU mode 14 AUTO mode 14 Fax reception from a different phone 14 Dial options 15 Re dialling 15 Speed dialling 15 Phonebook 15 Groups 16 Calling line identification 17 Printing a journal 17 Fax 18 Inserting a document 18 Sending a fax 18 Resolution 18 Reducing 18 Memory 19 Broadcast 19 Sending later 20 Sending with code 20 Receive polling 20 Transmit polling 21 Transmission speed 21 Reception spee...

Page 4: ...ludes the following parts Installation Telephone cable with connector User Manual Toner cartridge Document holder Document exit tray Installation Guide Fax machine with paper tray CD Rom for connecting to a computer Printer cable ...

Page 5: ... guide Cover Cover grip Paper tray Maximum 125 pages Cover for paper tray Document exit tray Paper exit tray pull out of paper tray to the power supply to the telephone socket Toner cartridge Paper eject lever Control panel Space for entering names Description ...

Page 6: ...ON Improves the clarity of text and drawings when sending and copying u Select options set volume move display cursor MENU Use to select functions AUTO MANU Set receive mode AUTO MANU R For special functions e g when using a PABX or accessing functions provided by your telephone provider PP Redial the last five numbers dialed insert a pause between two digits Speed dial keys Dial stored numbers m ...

Page 7: ...blocks Document exit tray Insert the document exit tray gently into the opening under the control panel For non standard documents e g larger than A4 just extend the tray Paper exit tray The paper exit tray is permanently attached to the paper tray When pulling out the paper exit tray keep one hand on the paper tray ...

Page 8: ...ush in the paper tray v Do not fill the paper tray above the mark Do not insert paper when the machine is printing Do not use paper that has already been printed by a laser printer as this can lead to paper jams Inserting toner Before you can send receive or copy documents there must be a toner cartridge in the fax machine A free toner cartridge is included with your fax machine 1 Take the cartrid...

Page 9: ...wrap it in a cloth and return it to your local retailer Connecting the fax machine To the mains 1 Plug the fax machine into the wall socket 2 The display shows SELECT COUNTRY 3 Press START COPY and choose the country where the fax machine will be used with u 4 Confirm with START COPY After warming up the machine passes into the energy save mode To the telephone line Connect the telephone cable to ...

Page 10: ...NU and 336 Then press START COPY The display shows LINE TYPE PSTN 2 Use u to select the PABX mode LINE TYPE PABX 3 Press START COPY and then STOP twice v The exchange code is provided by the manufacturer It may be 0 R known as FLASH on some systems or any other digit D In case your PABX requires R to obtain an outside line but it is still not possible to get through to the line your system might n...

Page 11: ...installation CD provided with the fax machine 3 Start the program setup exe on the installation CD Follow the instructions on the screen 4 Once this is complete re start the computer D To uninstall the FAX printer software select the menu Programs FAX printer Uninstall FAX printer ...

Page 12: ...e Each key is assigned several letters see table By pressing a digit key several times you can reach the next character in the table After the fifth character the row starts again 1 Press MENU and 15 The display shows 15 Your NaME 2 Press START COPY The display shows ENTeR NaME 3 Enter your name using the keypad Use to move the cursor one position to the right Use to delete the last digit To delet...

Page 13: ...n STOP twice Energy save mode Energy save mode reduces the energy consumption in standby mode You can select how many minutes after the last entry before energy save mode is activated 1 Press MENU and 335 The display shows SAVE MODE 2 Press START COPY Use u to select POWER SAVE 3 Press START COPY Use u to select 5 15 30 60 minutes or OFF 4 To confirm the entry press START COPY and then STOP three ...

Page 14: ... of rings press MENU and 222 The display shows AUTO RING COUNT 2 Press START COPY and enter the desired number of rings 3 Press START COPY and then STOP twice v If the volume level is set to zero no ringing tone will be heard but faxes will still be automatically received Fax reception from a different phone If you pick up another phone and hear a fax call you will hear a high pitched tone or noth...

Page 15: ... end the function Dial options Speed dial list 1 Press MENU 662 and START COPY 2 The speed dial list will be printed out Phonebook Your fax machine has space to store around 99 names and numbers The precise number will depend on the length of the entries Storing numbers 1 Press MENU and 12 2 Press START COPY 3 Use u to select ENTRY NEW and press START COPY to confirm 4 Enter a name using the digit...

Page 16: ...NOW and press START COPY b If you want to send the fax later select 2 LATER enter the time you want to send it within 24 hours e g 18 30 for 6 30 pm and press START COPY 3 Use u to select the group and press START COPY 4 a If you want to enter further numbers use u to select ANOTHER Y and enter the numbers you want b When you have finished entering numbers use u to select ANOTHER N Then press STAR...

Page 17: ... be printed out automatically as soon as it reaches twenty entries 1 Press MENU and 227 The display shows 27 AUTO PRINT 2 Press START COPY and use u to select 2 CALLER ID LIST 3 Press START COPY and use u to select ON or OFF 4 Press START COPY and then STOP three times to end the function Printing a journal The journal contains the numbers of the last forty faxes sent or received 1 Press MENU 66 a...

Page 18: ...e D If you wish to cancel automatic redial with the document still in the machine press STOP The document will be ejected D If you wish to cancel automatic redial without ejecting the document press MENU 773 and then START COPY Press START COPY to confirm Resolution Your fax machine has four different resolutions In addition to STANDARD for faxes there is FINE for small print and drawings SUPER FI...

Page 19: ...them in memory and send them from memory When they have been sent the faxes are cleared from memory 1 Place the document to be faxed maximum of 15 sheets loosely in the document feeder face down 2 Press MEMORY 2 and START COPY a If you want to sent the fax immediately select 1 NOW and press START COPY b If you want to send the fax later select 2 LATER and press START COPY Enter the time you want t...

Page 20: ...m Sending with code If your fax partner has entered a code to protect the fax reception please follow the procedure 1 Place the document to be faxed maximum of 15 sheets loosely in the document feeder face down 2 Press MENU 442 and START COPY 3 Enter the code which you have received from your fax partner up to 20 digits and pressSTART COPY 4 Enter the fax number and press START COPY Receive pollin...

Page 21: ...hone connection used for transmission is poor transmission errors may occur at normal speed 14 400 bps In such cases it is best to reduce the speed When you have successfully sent the fax remember to set your fax machine back to the standard speed 1 Press MENU and 33 31 TX SPEED 2 Press START COPY and use u to select the speed you want 3 Press START COPY and then STOP twice Reception speed If the ...

Page 22: ... Software Choose the command Scan New in the pull down menu File b Open the graphics program into which you wish to scan Select as source the FAX scanner driver and choose the command to aquire an image 3 The FAX scanner window will open 4 Select the desired scan settings 5 Press the Scan command 6 Once the scanning procedure is completed the image of the document can be stored D If you click on t...

Page 23: ... it gently out of the machine Disconnect the machine from the mains and plug it back in If the display still says SERVICE please contact customer services Check that the recipient s machine is working Check whether the display shows an error message Press l to check whether you are getting dial tone If not check the telephone connection Check that you have selected the AUTO mode Press l to check w...

Page 24: ... a few times If the toner cartridge is empty replace it You can obtain toner from specialist retailers or directly from TOSHIBA Only use TOSHIBA original toner cartridges Clean the toner drum with a soft cloth The toner cartridge is damaged and must be replaced Only use TOSHIBA original toner cartridges You can order them directly from TOSHIBA Check that the machine is connected to the mains and t...

Page 25: ...is sent by the receiving fax machine at the end of transmission The receiving fax machine requests a second transmission as there were too many transmission errors in the first transmission The document is too long Transmission of one page took too long more than eight minutes Problem An error message is received from the sending fax machine at the start of reception The person polling the fax has...

Page 26: ...eeded At the start of password protected polling the machine detects that the wrong password has been entered on the sending fax machine In attempting to poll a fax the machine detects that the sending fax machine has not been set up correctly for polling Problem The correct protocol signal is not sent during the transmission process The correct protocol signal is not sent during the reception pro...

Page 27: ...rtical standard 3 85 lines mm 200x98 dpi vertical fine 7 7 lines mm 200x196 dpi vertical super fine 15 4 lines mm 200x300 dpi Photo 64 greyscales Print resolution 600x600 dpi Data compression scheme MH MR Modulation V29 V27ter V23 V21 V17 Transmission speeds 14k4 12k2 9600 7200 4800 2400 bps Fax memory 2 MB approx 120 pages Recording method Laser Jet Toner capacity Initial cartridge approx 1 650 p...

Page 28: ...that the toner is running out The cartridge can be shaken to provide a short term solution but will need replacing before long Disclaimer Notice The following notice sets out the exclusions and limitations of liability of TOSHIBA TEC Germany Imaging Systems GmbH including its employees agents and sub contractors to any purchaser or user User of the e STUDIO 80F including its accessories options an...

Page 29: ...nsation whatsoever and howsoever caused which arise out of or in connection with the Product or the use or handling of the Product even if TOSHIBA TEC Germany Imaging Systems GmbH is advised of the possibility of such damages TOSHIBA TEC Germany Imaging Systems GmbH shall not be liable for any loss cost expense claim or damage caused by any inability to use including but not limited to failure mal...

Page 30: ...ose the plastic foils either for recycling or with your rubbish This electronic facility contains recyclable material At the end of use of this facility please inform yourself about the corresponding recycling demands of your country Technical changes and errors excepted Copyright 2003 TOSHIBA TEC Germany Imaging Systems GmbH Declaration of conformity We TOSHIBATEC Germany Imaging Systems GmbH Car...

Page 31: ...t process 6 ISDN connection 10 K key A Z 6 AUTO MANU 6 14 MEMORY 6 MENU 6 R 6 RESOLUTION 6 speed dial 6 START COPY 6 STOP 6 L lamp display 6 list group 17 settings 13 M machine description 5 memory key 6 print 19 print later 19 send later 20 MENU key 6 mode 14 AUTO 14 MANU 14 N name enter 12 number enter 12 identification 17 redial 6 O options select 6 other telephone 14 P paper insert 8 quality 8...

Page 32: ...5103 506 4027 1 INT 750 TOTOSHIBA TEC Germany Imaging Systems GmbH Carl Schurz Str 7 41460 Neuss Germany Tel 49 0 2131 1245 0 Fax 49 0 2131 1245 402 www toshiba europe com tec ...

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