Toshiba CIX, User Training Reference

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RECORD
While on an active call, a station user can record the conversation and store it in a
Stratagy voice mailbox. Recordings can also be paused or restarted. Depending upon the
options selected by your System Administrator, you are given either a manual method of
recording that allows you to designate the mailbox where the recording will be sent or an
auto method that automatically sends the recording to a predefined mailbox that is
assigned to the phone you are using. This may be your personal mailbox.
Note: Ask your System Administrator which method to use when recording a call. This
feature requires the presence of a Record and a PS/RES (Pause/Resume) button on your
telephone. Feature codes are not available. Important!
Stratagy ES mailboxes have a
definable time limit on the length of a message can be. If you plan on making lengthy
recordings, see your System Administrator so your message recording time can be
properly defined.
To record a call
1. With a call in progress, press Record. If you are using the auto method ,
the Record LED flashes rapidly and there is approximately a one second
interval (in extreme busy conditions, up to five seconds) before the
recording starts and the Record LED changes to the in-use interval flash
rate. You are now recording. Continue to Step 3.or if you are using the
manual method , the Record LED flashes green rapidly. Continue to Step
2.
2. (Manual method only) If you want to record the call to the predefined
mailbox associated with the phone you are using, press #. The Record
LED flashes rapidly and there is approximately a one second interval (in
extreme busy conditions, up to five seconds) before the recording starts
and the Record LED changes to the in-use interval flash rate. You are now
recording. Or if you want to record this call to another mailbox, enter the
mailbox number (usually the extension number). Finish by pressing #. The
Record LED flashes rapidly and there is approximately a one second
interval (in extreme busy conditions, up to five seconds) before the
recording starts and the Record LED changes to the in-use interval flash
rate. You are now recording.
3. To stop recording, press Record. The LED turns off and the recording
stops. To resume recording at this point, you need to begin a new
recording, see Step 1 Notes.
The following notes apply to telephone systems that are networked. For instance, if your
company is so large that some departments are connected to one system (node) and others
are on another (either in the same building or in another city), the telephones on the other
node are considered “remote” stations.
When a station that started voice recording puts a line on hold
(consultation-hold or line-hold), voice recording stops and cannot be
resumed.