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Toshiba B-880-QQ SERIES Owner'S Manual Download Page 24

11-2

EO1-33017

11. GENERAL MAINTENANCE

7.

Turn the pinch roller lever to the right.

8.

Remove the white screw and detach the ribbon end sensor plate.

NOTE:

When installing the ribbon end sensor plate, be sure to fit both studs in the notches of the ribbon
end sensor plate.

9.

Remove the pinch roller block, then clean the roller belt and feed roller with cloth moistened by
alcohol.

Fig. 11-2

Stud

Stud

Pinch Roller Lever

White Screw

Ribbon End Sensor Plate

Fig. 11-3

Pinch Roller Block

Roller Belt

Feed Roller

10. Reassemble the pinch roller block in the reverse order of removal.

11.1 CLEANING

Summary of Contents for B-880-QQ SERIES

Page 1: ...TEC Thermal Printer B 880 QQ SERIES Owner s Manual ...

Page 2: ...essly approved by manufacturer for compliance could void the user s authority to operate the equipment WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures CAUTION Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the swi...

Page 3: ...s indication Prohibited Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock Do not place metal objects or water filled containers such as flower vases flower pots or mugs etc on top of the machines If metal objects or spilled liquid enter the machines this may cause fire or electric shock If the machines share the same outlet with any other electrical appli...

Page 4: ... ribbons DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high tem peratures high humidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment on the same power supply as high voltage equipment or equip ment likely to cause mains interference...

Page 5: ...LLATION 6 2 7 LOADING THE RIBBON 7 1 8 LOADING THE MEDIA 8 1 9 INSERTING THE OPTIONAL PCMCIA CARD 9 1 10 CARE HANDLING OF THE MEDIA AND RIBBON 10 1 11 GENERAL MAINTENANCE 11 1 11 1 CLEANING 11 1 11 2 UNDER THE MEDIA GUIDES 11 3 11 3 COVERS AND PANELS 11 3 11 4 REMOVING JAMMED MEDIA 11 4 11 5 THRESHOLD SETTING 11 6 12 TROUBLESHOOTING 12 1 Page EO1 33017 CAUTION 1 This manual may not be copied in wh...

Page 6: ...24089500013 Media Holder Destination Code QQ US North America block QQ Except for QQ US Left Right Side Holder Holder Base Holder Shaft Thumbscrew M 4x6 Issue mode S Batch Resolution T 12 dot mm 305 dpi 1 2 ACCESSORIES Thermal direct Thermal transfer Quality control report performance quality printer is equipped with the latest hardware including the newly developed high density 12 dot mm 305 dot ...

Page 7: ...m depth x 395 mm height Weight Available bar code types JAN8 JAN13 EAN8 EAN8 2 digits EAN8 5 digits EAN13 EAN13 2digits EAN13 5 digits UPC E UPC E 2 digits UPC E 5 digits UPC A UPC A 2 digits UPC A 5 digits MSI ITF NW 7 CODE39 CODE93 CODE128 EAN128 Industrial 2 to 5 Customer Bar Code POSTNET KIX CODE RM4SCC ROYAL MAIL 4STATE CUSTOMER CODE Two dimensional code Fonts Times Roman 6 sizes Helvetica 6 ...

Page 8: ...up block and strip block This board enables the following PCMCIA cards to be used LAN card 3 COM EtherLink III recom mended ATA card Conforming to PC card ATA standard Flash memory card 4MB card See Page 10 1 Option Name Cutter module Strip module PCMCIA interface board Type B 4208 QM B 4908 H QM B 8700 PC QM Operation Panel setting Source See NOTE 1 See NOTE 1 See NOTE 1 NOTES 1 Available from yo...

Page 9: ... Standard Standard Outer roll diameter Label Thickness Tag Tag I Print speed up slow down area J Black mark length Label Maximum effective length for on the fly issue H Unit mm NOTES 1 Ontheflyissue meansthattheprintercandrawandprintwithoutstopping between labels 2 To ensure print quality and print head life use only TOSHIBA TEC specified media and ribbons 3 When using the cutter ensure that label...

Page 10: ... occurs when the media ribbon ends or the printer does not operate correctly FEED Key Feeds paper RESTART Key Resets the printer when paused or when an error occurs Used to set the threshold Refer to page 11 6 PAUSE Key Pauses printing Message display shows PAUSE and an unprinted count Used to set the threshold Refer to page 11 6 Fig 3 2 Message Display LCD Top Cover Head Lever Right Side Cover Po...

Page 11: ...ed and the ribbon save mode is ON The ribbon saving module is selected Be sure to set this parameter to ON when using the ribbon saving module The command code out of AUTO ESC LF NUL or I is selected Ribbon type either transmissive or non transmissive is selected The media sensor position is selected CENTER Fixed EDGE Movable Mode Name SPEED DATA LENG STOP BIT PARITY XON READY LCD FORWARD WAIT HEA...

Page 12: ...ied to power line conduits RS 232C Cable description The serial data cable used to connect the printer to the host computer should be one of the following two types NOTE Use an RS 232C cable with imperial inch connector securing screws 5 1 REQUIREMENTS FOR OPERATION DB 9S Connector to PC DB 25P Connector to Printer DB 25S Connector to PC DB 25P Connector to Printer PIN No 1 2 3 4 5 6 7 8 9 Housing...

Page 13: ...arallel I F Cable Centronics Serial I F Cable RS 232C Power Cord Left Side Holder Thumbscrew Right Side Holder Dowel Holder Base 6 INSTALLATION PROCEDURE EO1 33017 6 INSTALLATION PROCEDURE 6 1 CONNECTING THE POWER CORD AND CABLES 6 1 CONNECTING THE POWER CORD AND CABLES WARNING Turn the POWER SWITCH to OFF before connecting the power cord or cables 6 1 NOTE Different cables cannot be used at the s...

Page 14: ...acement 3 As Fig 7 2 shows unroll and loosen the ribbon a little 4 Insert the ribbon under the print block so that the ribbon supply end is positioned backside of the printer Fig 7 1 Ribbon Ribbon Core Right Side Cover Head Lock Plate There are two types of media available for printing on these are standard media and direct thermal media a chemically treated surface DO NOT LOAD a ribbon when using...

Page 15: ...e printing move the ribbon levers back or forth until the wrinkle is removed Protrusion Ribbon Core Notch Ribbon Ribbon Lever STEP 1 STEP 2 Spring Guide Wheel Guide Wheel Fig 7 3 NOTE When removing the ribbon be careful not to snag the ribbon on the part 8 Set the head lock plate 9 Turn the head lever to the proper position depending on the used media Refer to Fig 7 1 1 Labels or thin tag paper 2 ...

Page 16: ...er Holder Shaft Lock Lever Media Lock Lever Release Lock CAUTION DO NOT MOVE the Media Guides using the screw A 1 Install the holder stand on the rear of the printer 2 Loosen the screw A and slide the media guides outside WARNING 1 Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement 2 To ...

Page 17: ... changing the sensor type the sensitivity of the sensor must be adjusted In this case call a TOSHIBA TEC authorized service representative Lock Lever 8 LOADING THE MEDIA The black mark feed gap sensor is selectable between the fixed type and the movable type by changing the printer s PARAMETER settings Please contact your authorized TOSHIBA TEC representative to change the Operation Panel setting ...

Page 18: ...eed it under the print head past the sensor so that the black mark can be seen from above 2 Adjust the sensor position to that of the black mark the upper hole indicates the position of the black mark sensor Fig 8 4 Black Mark Sensor Feed Gap Sensor Black Mark Media Adjusting Knob Fig 8 5 Media Media Adjusting Knob NOTE Make sure to set the sensor to detect the center of the black mark otherwise a...

Page 19: ...l cause the glue to stick to the cutter which may affect the cutter quality and shorten the cutter life 2 3 Use of tag paper with the thickness exceeding the specified valve may affect the cutter life Fig 8 7 Media Media Outlet Cutter Module 8 LOADING THE MEDIA If the top edge of label winds onto the platen in cut issue have the printer s PARAMETER setting adjusted for auto feed after cut Please c...

Page 20: ...ng paper holder After taking up any slack of the media set the backing paper release bar in position Fig 8 8 Media Backing Paper Backing Paper Holder Backing Paper Release Bar 9 Turn the head lever to the proper position depending on the used media Refer to Fig 7 1 1 Labels or thin tag paper 2 Thick tag paper CAUTION When using labels ensure that the head lever is set to position 1 10 Close the to...

Page 21: ...r storing it in a damp place 5 Before inserting or removing the card make sure that the power switch is turned off 6 The following PCMCIA cards can be used WARNING Turn the power OFF when inserting or removing the PCMCIA card CAUTION To protect PCMCIA cards discharge static electricity from your body by touching the printer rear cover prior touching the PCMCIA cards Fig 9 1 PCMCIA Card 2 1 Type AT...

Page 22: ...paper used for direct thermal printing must not have the specifications which exceed Na 800 ppm K 250 ppm and CL 500 ppm Some ink used on pre printed labels may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard substances such as carbonic calcium CaCO3 and kaolin Al2 O3 2SiO2 2H2 O For further information please contact your l...

Page 23: ...performance of your printer it should be regularly cleaned The greater the usage of the printer the more frequent the cleaning i e low usage weekly high usage daily 1 Turn the power off 2 Open the top cover and right side cover 3 Turn the head lever to raise the print head 4 Remove the ribbon and media 5 Clean the element of print head with print head cleaner 6 Clean the platen with an alcohol moi...

Page 24: ...rplate besuretofitbothstudsinthenotchesoftheribbon end sensor plate 9 Remove the pinch roller block then clean the roller belt and feed roller with cloth moistened by alcohol Fig 11 2 Stud Stud Pinch Roller Lever White Screw Ribbon End Sensor Plate Fig 11 3 Pinch Roller Block Roller Belt Feed Roller 10 Reassemble the pinch roller block in the reverse order of removal 11 1 CLEANING ...

Page 25: ... or a cloth slightly dampened with a mild detergent solution NOTE Clean printer cover with an electrostatic free cleaner for automated office equipment Screw Media Guide Screw Media Guide Fig 11 4 WARNING 1 DO NOT POUR WATER directly onto the printer 2 DO NOT APPLY cleaner or detergent directly onto any cover or panel 3 NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers 4 DO NOT cle...

Page 26: ...rp implement or tool as these could damage the printer 7 Clean the print head and platen then remove any further dust or foreign substances 8 Place the portion of the media guide plate on the media sensor Secure the media guide plate with the white screw Fig 11 5 Media Sensor Media Guide Plate Media Guide Plate Clamp Connector White Screw 24741710304 9 Media jams in the cutter unit can be caused b...

Page 27: ...ease bar to remove the jammed media 2 Clean the strip roller and backing paper holder with ethyl alcohol White Screw Cutter Unit Swing Cutter Media Guide Screw Fixed Cutter Cutter Cover Fig 11 7 Backing Paper Release Bar Backing Paper Holder Strip Roller Fig 11 8 WARNING 1 Be sure to turn the power off before cleaning the cutter unit 2 The cutters are sharp and care should be taken not to injure y...

Page 28: ... labels 6 If the printer continues to print out of position after setting the threshold adjust the feed gap sensor in the system mode Reset the threshold again Make sure that the transmissive sensor for pre printed labels is selected in the feed and issue commands 1 The printer is in stand by 2 Load a media roll in the usual way 3 Press the PAUSE key 4 The printer enters the pause mode 5 Press and...

Page 29: ...bon Press the RESTART key Problem 1 The media is not fitted correctly 2 The media path is jammed and does not feed smoothly 3 The installed media type does not match the selected sensor 4 The black mark position on the media does not match the sensor position 5 The installed media size is different from the programmed size 6 The feed gap sensor cannot see the difference between the print area and ...

Page 30: ... the power off and contact your Authorized Service representative Replace the card with a new one and re send data Turn the power off then on again or press the RESTART key Check the program data Call your Authorized Service representative if necessary Problem The print head is too hot This message is displayed when sending the head broken check command ESC HD001 LF NUL and the print head has a br...

Page 31: ...essary 1 Clean the cutter blades 2 The blades are worn Call your Authorized Service representative Problem No print Dots missing in the print Unclear or blurred printing Power does not come on Printer does not cut You see a raised nap where the media has been cut Solution Correct the command and re send it again Turn the power off then on again If the problem still exists turn the power off and co...

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Page 34: ...PRINTED IN JAPAN EO1 33017 ...

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