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Toshiba B-450-R SERIES Owner'S Manual Download Page 41

11. ON LINE MODE

 

 

EO1-33076 

 

11.2 DIAGNOSTIC TEST OPERATION AND TEST PRINT

 

11- 3 

11.2  DIAGNOSTIC TEST OPERATION AND TEST PRINT

 

In self test mode the printer status is printed in two types of sample print.

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 

Power ON 

ON LINE LED 

POWER LED 

ERROR LED

~

 



 

z

[FEED]

 key 

Select the print method

 

[FEED]

 key:  Thermal transfer print 

[PAUSE] 

key:  Thermal direct print 

Turn on the power while holding down the

[PAUSE] 

key. 

Diagnostic test is started.

 

Press the 

[FEED] 

key. 

Test print is started. 

Diagnostic test is finished.

 

[FEED]

 key or 

[PAUSE]

 key 

ON LINE LED 

POWER LED 

ERROR LED

~

 



 

z

The result of the Diagnostic test is 

printed.

 

ON LINE LED 

POWER LED 

ERROR LED

~

 



 

z

Summary of Contents for B-450-R SERIES

Page 1: ...TOSHIBA Barcode Printer B 450 R SERIES Owner s Manual ...

Page 2: ...id the user s authority to operate the equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada for CANADA only N258 IP20 This is a Class A product In a domestic environment this product may cause radio interference ...

Page 3: ...g with wet hands as this may cause electric shock If the machines share the same outlet with any other electrical appliances that consume large amounts of power the voltage will fluctuate widely each time these appliances operate Be sure to provide an exclusive outlet for the machine as this may cause fire or electric shock Do not place metal objects or water filled containers such as flower vases...

Page 4: ...umidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains interference Unplug the machine whenever you are working inside it or cleaning it Keep your work environment static free Do not ...

Page 5: ... YOUR COMPUTER 8 1 9 TURNING THE POWER ON 9 1 10 INSTALLING THE PRINTER DRIVERS 10 1 10 1 INTRODUCTION 10 1 10 2 GENERAL DESCRIPTION 10 1 10 3 INSTALLING THE PRINTER DRIVER 10 1 10 4 UNINSTALLING THE PRINTER DRIVER 10 14 10 5 ADDING DELETING A LAN PORT 10 15 10 6 CAUTIONS 10 17 10 7 USING THE PRINTER DRIVER 10 18 11 ON LINE MODE 11 1 11 1 ON LINE OPERATION 11 1 11 2 DIAGNOSTIC TEST OPERATION AND T...

Page 6: ...RAL MAINTENANCE 12 1 12 1 CLEANING 12 1 12 2 COVERS 12 2 12 3 REMOVING JAMMED PAPER 12 3 13 TROUBLESHOOTING 13 1 APPENDIX 1 LED INDICATION A1 1 APPENDIX 2 INTERFACE A2 1 APPENDIX 3 ASCII CODE FONT BARCODE SAMPLES A3 1 INDEX ...

Page 7: ...nal features include a strip mechanism and cutter mechanism This manual contains general set up and maintenance information and should be read carefully to help gain maximum performance and life from your printer For most queries please refer to this manual and keep it safe for future reference 1 1 APPLICABLE MODEL B 452 TS22 QQ R B 452 TS22 QP R B 4 5 2 T S 2 2 Q Q R Destination Code QQ America B...

Page 8: ...tion and Cut modes Option Both cut and strip modes are available only when their respective modules are fitted Available bar code types JAN8 JAN13 EAN8 EAN8 2 digits EAN8 5 digits EAN13 EAN13 2digits EAN13 5 digits UPC E UPC E 2 digits UPC E 5 digits UPC A UPC A 2 digits UPC A 5 digits MSI ITF NW 7 CODE39 Standard CODE39 Full ASCII CODE93 CODE128 High priority customer bar code Industrial 2 to 5 U...

Page 9: ...Cut mode 2 0 20 0 6 0 20 0 Label Tag 15 0 999 0 13 0 997 0 Label 37 0 999 0 Tag 25 4 999 0 31 0 993 0 Type Spool type Width 60 mm 110 mm Length 300 m Outer diameter Ø65 mm max Use This cutter module uses a rotary cutter It cuts backing paper of labels and tag paper automatically in stop and cut mode This strip module strips the label from the backing paper with the take up block and strip block Wh...

Page 10: ...nting ERROR LED Red Lights when a communication error occurs when the paper ribbon ends or the printer is not operating cor rectly FEED Key Feeds paper PAUSE Key Pauses printing Resets the printer when paused or when an error occurs Fig 3 2 Operation Panel Power Switch O OFF I ON Paper Outlet Fig 3 1 Paper Guide Top Cover Supply Holder AC Power Inlet Optionan Expansion I O I F Serial I F Wireless ...

Page 11: ...power cord or cables Fit the two studs on the bottom of the printer into the holes in the supply holder unit 4 2 CONNECTING THE POWER CORD AND CABLES Fig 4 1 WARNING Turn the power OFF before installing the supply holder unit Supply Holder Unit Power Cord Fig 4 2 Option Slot Expansion I O Interface Serial Interface RS 232C Wireless LAN Interface Parallel Interface Centronics LAN Interface USB Inle...

Page 12: ...n the power off and open the top cover 2 Move the head release lever toward the front of the printer and raise the print head block Fig 5 2 Fig 5 1 Print Head Block Head Release Lever Top Cover 3 Fit the protrusion of the guide wheel into the notch of the ribbon core take up side 4 Pull the knob and set the ribbon core to the spring guide wheel Guide Wheel Protrusion Notch Knob Spring Guide Wheel ...

Page 13: ...ply side by fitting the protrusion into the notch 6 Turn the guide wheel in the arrow indicating direction to remove any slack of the ribbon NOTE Make sure that the ribbon has no wrinkles and the protrusions are fitted into the notches of the ribbon cores Fig 5 3 Fig 5 4 Guide Wheel ...

Page 14: ... mm When using a paper roll of 38 mm 40 mm or 42 mm remove the spacers from the supply holders using the following procedure 1 Push both hooks of the spacer to remove it from the supply holder Keep the removed spacers safe 2 Set the supply holders to both sides of the paper roll Fig 6 1 Supply Holder Hook Fig 6 2 Spacer Fig 6 3 Paper Roll Supply Holder ...

Page 15: ... Supply Holder Guide Lock Lever 4 Push both sides of the supply holder guides against the paper roll then lock them with the lock lever NOTE Make sure that the supply holders rotate slightly 5 Pass the paper through the printer until it is past the paper outlet 6 Adjust the position of the paper guides to the paper width then lock them with the lock lever Fig 6 4 Paper wound inside Paper wound out...

Page 16: ...ly Holder Paper Guide Paper Platen A B A B Cutter type Where a cutter is fitted load the paper as standard and feed it through the cutter module NOTES 1 When using the cutter be sure to cut the backing paper between the labels Cutting on the label will cause the glue to stick to the cutter which may affect the cutter quality and shorten it s life 2 Use of tag paper that exceeds the specified thick...

Page 17: ...om the top edge of the label roll 2 First push the strip lever toward the printer to release the hook and then pull the strip lever 3 Pass the backing paper between the strip roller and the strip guide roller After taking up any slack of the paper set the strip lever in position Fig 6 10 Strip Lever Strip Guide Roller Backing Paper ...

Page 18: ...rmal paper used for direct thermal printing must not have the specifications which exceed Na 800 ppm K 250 ppm and CL 500 ppm 6 Some ink used on pre printed labels may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard substances such as carbonic calcium CaCO3 and kaolin Al2 O3 2SiO2 2H2 O For further information please contact...

Page 19: ... parallel port LPT 2 An Ethernet connection using the standard LAN board 3 A USB cable connection between the printer s standard USB connector and your host computer s USB port Conforming to USB 2 0 Full Speed 4 A serial cable connection between the printer s optional RS 232C serial connector and one of your host computer s COM ports Option 5 Wireless LAN using an optional Wireless LAN board Optio...

Page 20: ...re turning off the printer 1 To turn ON the printer power press the Power Switch as shown in the diagram below Note that is the power ON side of the switch 2 Check that the ON LINE message appears in the LCD Message Display and that the ON LINE LED Green is illuminated CAUTION Use the power switch to turn the printer On Off Plugging or unplugging the Power Cord to turn the printer On Off may cause...

Page 21: ...ing to the IEEE1284 standard USB interface LAN interface 10 3 INSTALLING THE PRINTER DRIVER The installation procedure differs depending on the interface connected to the printer and the operation system you are using Please install the printer driver by performing the appropriate procedure If the previous version of the printer driver has been installed on your host computer be sure to uninstall ...

Page 22: ... TS10 QP TEC B 492 B 492L TH10 QQ B 492R TH10 QQ B 492L TH10 QP B 492R TH10 QP TEC B 572 B 572 QQ B 572 QQ US B 572 QP TEC B 672 B 672 QQ B 672 QQ US B 672 QP TEC B 682 B 682 TS10 QQ B 682 TS10 QQ US B 682 TS10 QP TEC B 852 B 852 TS12 QQ B 852 TS12 QQ US B 852 TS12 QP TEC B 852 R B 852 TS22 QQ R B 852 TS22 QP R TEC B 872 B 872 QQ B 872 QQ US B 872 QP TEC B 882 B 882 TS10 QQ B 882 TS10 QQ US B 882 ...

Page 23: ...you install the printer driver for the first time this screen is not displayed 7 Select the port to be used for printing from the Available ports list then click on the Next button 8 Change the printer name if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button 9 The printer driver is installed When installation is completed the new p...

Page 24: ...N TEC B 472 B 472 QQ B 472 QQ US B 472 GH12 QQ B 472 QP TEC B 472 CN B 472 GH12 CN B 472 GH14 CN TEC B 482 B 482 TS10 QQ B 482 TS10 QQ US B 482 TS10 QP TEC B 492 B 492L TH10 QQ B 492R TH10 QQ B 492L TH10 QP B 492R TH10 QP TEC B 572 B 572 QQ B 572 QQ US B 572 QP TEC B 672 B 672 QQ B 672 QQ US B 672 QP TEC B 682 B 682 TS10 QQ B 682 TS10 QQ US B 682 TS10 QP TEC B 852 B 852 TS12 QQ B 852 TS12 QQ US B ...

Page 25: ...he printer as the default printer Yes or No Click on the Next button 11 Select whether or not the printer will be shared with other network users Shared or Not shared Click on the Next button 12 Select whether or not the test page will be printed Yes or No then click on the Finish button 13 If the Digital Signature Not Found screen is displayed click on the Yes button 14 When the Completing the Ad...

Page 26: ...em s plug and play function 1 Turn the printer ON then connect it to your host computer with the USB cable The New Hardware Found dialog box is displayed and USB Device is detected 2 After a while the Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button Windows 98 Me ...

Page 27: ...0 7 3 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver folder then click on the Next button 4 Check to see that the USB Printing Support driver is detected then click on the Next button ...

Page 28: ...en which indicates the USB Printing Support driver has been installed is displayed click on the Finish button 6 After a while TEC B SA4T is detected as a new hardware 7 The Add New Hardware Wizard dialog box is displayed Select Specify the location of the driver Advanced then click on the Next button ...

Page 29: ...VER 10 9 8 Select Search for the best driver for your device Recommended Mark the Specify a location checkbox then click on the Browse button Specify driver folder then click on the Next button 9 Check to see that the TEC B SA4T driver is detected then click on the Next button ...

Page 30: ...e if necessary and select whether or not you use the printer as the default printer Yes or No Click on the Finish button 11 When the screen which indicates TEC B SA4T has been installed is displayed click on the Finish button 12 When installation is completed the new printer icon is added in the Printers folder ...

Page 31: ...utomatically installed 4 After a while for Windows XP TEC B SA4T is detected as a new device For Windows 2000 Unknown device is detected as a new device In both cases perform the following steps though dialog boxes for Windows XP are used 5 The Found New Hardware Wizard dialog box is displayed Select No not this time then click on the Next button Windows 2000 XP NOTE When plug and play printer ins...

Page 32: ...ct Install from a list or specific location Advanced then click on the Next button 7 Select Search for the best driver in these locations Mark the Include this location in the search checkbox then click on the Browse button Specify the driver folder in the CD ROM then click on the Next button ...

Page 33: ...RIVER 10 13 8 When the dialog box below is displayed click on the Continue Anyway button 9 When the Completing the Found New Hardware Wizard screen is displayed click on the Finish button 10 When installation is completed the new printer icon is added in the Printers folder ...

Page 34: ...ll control access privilege concerning the printer settings 2 Select Settings Printers from the Start menu to open the printer folder 3 Right click on the printer driver icon to be deleted then select Delete The confirmation message is displayed 4 Click on the Yes button to delete 5 After the printer icon is deleted select Server Properties from File menu of the Printers folder 6 Select the printe...

Page 35: ...a LAN port 1 Adding a LAN Port 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 Select the Details tab and click on the Add Port button The Add Port dialog box is displayed 3 Select Other Select Seagull Scientific TCP IP Port from the list then click on the OK button 4 On the Add Seagull TCP IP Port dialog box enter the name or IP address the port num...

Page 36: ...following port s list 2 Deleting a LAN Port 1 Right click on the printer icon Select Properties to open the printer Properties dialog box 2 Select the Details tab and click on the Delete Port button 3 Select the port to be deleted then click on the OK button 4 When deletion of the port is completed the port is also deleted from the Print to the following port list 1 Right click on the printer icon...

Page 37: ... the previous version of the printer driver Or the printer driver is not upgraded properly 2 Others If your operating system is Windows 2000 or Windows XP when plug and play printer installation in progress is stopped be sure to delete the printer detected and displayed on the Device Manager tab of the System Properties dialog box Before uninstalling the printer driver be sure to complete all of p...

Page 38: ...Driver please refer to the Help for Windows Printer Drivers screen 1 Open the Properties screen of the Printer Driver 2 Clicking on the About tab causes the following screen to appear Click on the Help button 3 The Help for Windows Printer Drivers screen appears This screen will provide how to use the printer driver About tab Help button ...

Page 39: ...er Feeds the paper to the print start position When printing is performed with the print position misaligned the printer cannot print data on a proper position therefore feed one or two pieces of paper to set the paper to the proper position before printing Also sets the feed speed adjustment value PAUSE Key Pauses the label issue Restarts printing after a pause or an error LED Function Table LED ...

Page 40: ...NE LED POWER LED ERROR LED z PAUSE key ON LINE LED POWER LED ERROR LED z z PAUSE key ON LINE LED POWER LED ERROR LED z The printer is in idle state or printing Error occurs Press the PAUSE key Restart Press the PAUSE key Press the PAUSE key The printer enters the pause mode Press the PAUSE key Restart The LED is illuminated z The LED is unlit The LED is flashing Turn the power on ...

Page 41: ...ON LINE LED POWER LED ERROR LED z FEED key Select the print method FEED key Thermal transfer print PAUSE key Thermal direct print Turn on the power while holding down the PAUSE key Diagnostic test is started Press the FEED key Test print is started Diagnostic test is finished FEED key or PAUSE key ON LINE LED POWER LED ERROR LED z The result of the Diagnostic test is printed ON LINE LED POWER LED ...

Page 42: ...G PLAY OFF LBL RBN END TYPE1 PRE PEEL OFF OFF 0 0mm BACK SPEED STD MAXI CODE SPEC TYPE1 KB I F OFF LAN ON PRTR IP ADDRESS 192 168 010 020 GATE IP ADDRESS 000 000 000 000 SUBNET MASK 255 255 255 000 MAC ADDRESS 00 80 91 34 00 CC TTF AREA 1280KB EXT CHR AREA 256KB BASIC AREA 128KB PC SAVE AREA 128KB SOCKET PORT OFF 08000 BASIC OFF DHCP OFF DHCP ID FFFFFFFFFFFFFFFFFFFF FFFFFFFFFFFF DHCP HOST NAME ABC...

Page 43: ...current LAN interface setting status is indicated by the LEDs Use the PAUSE key to select a LAN setting ON LINE LED ERROR LED LAN OFF z z LAN ON SNMP ON LAN ON SNMP ON z The printer enters the expansion operation setting mode ON LINE LED POWER LED ERROR LED z z When the FEED key is released the current BASIC setting status is indicated by the LEDs Use the PAUSE key to select a BASIC setting ON LIN...

Page 44: ...thorized TOSHIBA TEC service representative Print Head Thermal Element WARNING 1 Be sure to disconnect the power cord prior to performing any maintenance 2 DO NOT POUR WATER directly onto the printer Fig 12 1 Print Head Cleaner 24089500013 CAUTION 1 Do not use any sharp objects to clean the print head and platen Doing so may damage them causing poor print quality or missing dots 2 Never use a orga...

Page 45: ...Holder Roller Recessed portion of the base Supply Holder Base Platen Black mark Feed gap sensor 12 2 COVERS The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution NOTE Clean printer cover with an electrostatic free cleaner for automated office equipment WARNING 1 DO NOT POUR WATER directly onto the printer 2 DO NOT APPLY cleaner or deter...

Page 46: ...dust or foreign substances 7 Paper jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter Do not use unspecified paper in the cutter If frequent jams occur in the cutter contact your Authorized Service representative Fig 12 4 Print Head Block Top Cover Head Release Lever Cleaning the Cutter Unit 1 Press the cutter cover release lever to detach the cutter cove...

Page 47: ... lever toward the printer to release the hook and then pull the strip lever 2 Remove the jammed paper if any 3 Clean the strip guide rollers A and B with a cloth moistened with alcohol WARNING 1 Be sure to disconnect the power cord before cleaning the strip unit 2 Do not touch the moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in th...

Page 48: ...Service represen tative Problem 1 The paper is not fitted correctly 2 The paper path is jammed and does not feed smoothly 3 The installed paper type does not match the selected sensor 4 The installed paper size is different from the programmed size 5 The feed gap sensor cannot see the difference between the print area and the gap Feeding or printing has been attempted while the print head is raise...

Page 49: ... ribbon are loaded correctly 2 Check that print head is set correctly 3 Check the cabling between the printer and the host Dirty print head Clean the print head Call your Authorized Service representative if necessary 1 Dirty print head Clean the print head 2 Bad or faulty ribbon Replace ribbon 3 Poor paper quality Change paper type 1 Plug power cord into an AC socket 2 Check the circuit breakers ...

Page 50: ...ly Yes Yes 8 z A feed or an issue was attempted with the print head block opened Except when the FEED key is pressed Yes Yes 9 z The print head has a problem Yes Yes 10 z The print head is overheated No Yes 11 z The ribbon has run out The ribbon has been torn A problem has occurred with the sensor that determines the torque for the ribbon motor Yes Yes 12 z A feed or printing was attempted with th...

Page 51: ... operations are performed a system error occurs a Command fetch from an odd address b Access to word data at an odd address c Access to long word data at an odd address d Access to the area of 80000000H to FFFFFFFFH in the logic space in user mode e An undefined instruction in an area other than a delay slot was decoded f An undefined instruction in a delay slot was decoded g An instruction to rew...

Page 52: ...e nStrobe HostClk nAck PtrClk Busy PtrBusy Perror AckDataReq Select Xflag nAutoFd HostBusy nInit nInit nFault nDataAvail nSelectIn IEEE1284Active NOTE To prevent radiation and reception of electrical noise the interface cables must meet the following requirements In case of a parallel interface cable or serial interface cable fully shielded and fitted with metal or metallised connector housings Ke...

Page 53: ...D PAIR GND PIN1 20 TWISTED PAIR GND PIN2 TWISTED PAIR GND PIN2 21 TWISTED PAIR GND PIN3 TWISTED PAIR GND PIN3 22 TWISTED PAIR GND PIN4 TWISTED PAIR GND PIN4 23 TWISTED PAIR GND PIN5 TWISTED PAIR GND PIN5 24 TWISTED PAIR GND PIN6 TWISTED PAIR GND PIN6 25 TWISTED PAIR GND PIN7 TWISTED PAIR GND PIN7 26 TWISTED PAIR GND PIN8 TWISTED PAIR GND PIN8 27 TWISTED PAIR GND PIN9 TWISTED PAIR GND PIN9 28 TWIST...

Page 54: ...ports 1 Connector RJ 45 LED status Link LED Activity LED LAN cable 10BASE T UTP category 3 or category 5 100BASE TX UTP category 5 Cable length Segment length Max 100 m LED LED Status LAN status ON 10Mbps link or 100Mbps link is detected Link OFF No link is detected Communication cannot be made while the Link LED is off ON Communicating Activity OFF Idle NOTE When a generally used twisted pair Eth...

Page 55: ...quest to Send Output 9 CI N C Wireless LAN Option B SA704 WLAN QM R Standard Conforming to IEEE802 11a IEEE802 11b and IEEE802 11g Protocol IP RFC791 ICMP RFC792 UDP RFC768 TCP RFC793 896 ARP RFC826 HTTPD RFC1866 TELNET FTPD RFC959 DHCP RFC2131 SNMP Security protocol WEP 64 bits 128 bits 152 bits or AES AES OCB 128 bits TKIP only when using WPA WPA PSK TWSL unique encryption Antenna Chip type dive...

Page 56: ...put Circuit Operating environment Temperature 0 to 40 C Humidity 20 to 90 No Condensation Pin Signal I O Function Pin Signal I O Function 1 IN0 Input FEED 13 OUT6 Output 2 IN1 Input PRINT 14 N C 3 IN2 Input PAUSE 15 COM1 Common Power 4 IN3 Input 16 N C 5 IN4 Input 17 N C 6 IN5 Input 18 N C 7 OUT0 Output FEED 19 N C 8 OUT1 Output PRINT 20 N C 9 OUT2 Output PAUSE 21 COM2 Common Ground 10 OUT3 Output...

Page 57: ...A3 1 EO1 33076 APPENDIX 3 ASCII CODE FONT BARCODE SAMPLES APPENDIX 3 PRINT SAMPLES APPENDIX 3 ASCII CODE FONT BARCODE SAMPLES ASCII Code Chart Font Sample Barcode Sample ...

Page 58: ... Cutter 12 3 Cutter module 2 2 Expansion I O interface board 2 2 Strip mechanism 1 1 Strip module 2 2 P Paper 2 2 10 1 Paper jam 12 3 Power cord 1 1 4 1 Power switch 4 1 Print head 1 1 2 1 12 1 Print head cleaner 12 1 Print length 2 2 Print speed 2 1 Print width 2 1 Printing method 2 1 R Relative humidity 2 1 Resolution 1 1 Ribbon 2 2 5 1 10 1 S Sensor Feed gap sensor 12 2 Specifications 2 1 Suppl...

Page 59: ...formación sólo concierne a los Estados Miembros de la UE El uso del símbolo de un contenedor con ruedas tachado indica que este producto no puede ser tratado como si fuera un residuo doméstico Asegurando que nos deshacemos de este producto de forma correcta ayudaremos a evitar potenciales consecuencias negativas tanto para el medio ambiente como para la salud pública que podrían producirse debido ...

Page 60: ...EO1 33076A E ...

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