Toshiba AWT310 Series User Manual Download Page 1

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User's Manual

PORTÉGÉ Z10t-A
WT310
series

Summary of Contents for AWT310 Series

Page 1: ...User s Manual PORTÉGÉ Z10t A WT310 series ...

Page 2: ...g mode 2 1 Conventions 2 2 Using your computer for the first time 2 3 Turning off the power 2 10 Chapter 3 The Grand Tour The Computer 3 1 TOSHIBA Keyboard Dock 3 7 The Computer laptop mode 3 10 Internal Hardware Components 3 11 Monitoring of power conditions 3 14 Chapter 4 Operating Basics Operating in Tablet Mode 4 1 Using the Touch Screen 4 3 Using the Touch Pad 4 4 TOSHIBA Pointing Device 4 5 ...

Page 3: ...Medio TrueLink 5 10 TOSHIBA PC Health Monitor 5 11 TOSHIBA Setup Utility 5 12 System Recovery 5 13 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 13 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 3 Legal Footnotes 7 12 Glossary 7 15 Index User s Manual iii ...

Page 4: ...version to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instruction...

Page 5: ... service names in this manual may be trademarks or registered trademarks of their respective companies Regulatory Information The regulatory information herein may vary Pease check the ID information on the back of the device for specific information applicable to the model you purchased FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to co...

Page 6: ...rized by TOSHIBA could void the user s authority to operate the equipment FCC conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Syst...

Page 7: ... light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments...

Page 8: ...s exgences du Règlement sur le matériel brouileur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black ...

Page 9: ...t stick depending on the country and region where you purchased REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according ...

Page 10: ...IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...

Page 11: ...t be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARR...

Page 12: ...met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software mu...

Page 13: ...s found in such packages and which do not fall under their own explicit license The license affects thus the FreeType font engine the test programs documentation and makefiles at the very least This license was inspired by the BSD Artistic and IJG Independent JPEG Group licenses which all encourage inclusion and use of free software in commercial and freeware products alike As a consequence its ma...

Page 14: ...cense applies to all files distributed in the original FreeType Project including all source code binaries and documentation unless otherwise stated in the file in its original unmodified form as distributed in the original archive If you are unsure whether or not a particular file is covered by this license you must contact us to verify this The FreeType Project is copyright C 1996 2000 by David ...

Page 15: ...ll use the name of the other for commercial advertising or promotional purposes without specific prior written permission We suggest but do not require that you use one or more of the following phrases to refer to this software in your documentation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As you have not signed this license you are not re...

Page 16: ...t Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC ada...

Page 17: ... avoid direct contact with the metal plate supporting the various interface ports as this can become hot The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could b...

Page 18: ... minor heat injury Be careful not to subject the computer to impact or shock a failure to follow this instruction could result in damage to computer computer failure or loss of data Never transport your computer with any cards installed this may cause damage to either the computer and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When car...

Page 19: ...y hazardous situation which could result in death or serious injury if you do not follow instructions A caution informs you that improper use of equipment or failure to follow instructions may cause data loss equipment damage or may result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 16 ...

Page 20: ...some models Reserve Pen included in the pen slot with some models AC adaptor and power cord 2 pin plug or 3 pin plug Cleaning cloth provided with some models Stylus Pen is included together with spare pen tips and a tip removal tool in the small case coming with the product Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged con...

Page 21: ...ight click the mouse once Press and hold on the touch screen Double click Tap the Touch Pad or click the left Touch Pad control button twice laptop mode Left click the mouse twice Tap the touch screen twice Charm By swiping in from the right edge of the touch screen or pointing the mouse pointer to the lower right or upper right corner of your screen you will find a list of charms Search Share Sta...

Page 22: ...its content formatting destroys all stored data It is a good idea to periodically back up the internal Solid State Drive or other main storage device to external media General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss Before you install a device or application save any data in memory to the Solid State Drive or other stora...

Page 23: ...the display screen Do not close the computer with pens or any other objects left in between the computer and the keyboard dock Please be careful not to hurt your fingers when you are docking the computer to the keyboard dock Never remove the computer without unlocking by the release latch otherwise it may cause damage to the computer Never turn the computer holder without the computer docked other...

Page 24: ...region The adaptor converts AC power to DC power and reduces the voltage supplied to this computer Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no...

Page 25: ...or bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant...

Page 26: ...uter appearance depends on the model you purchased 3 Plug the power cord into a live wall outlet the Battery indicator should glow Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Monitoring of power condition section for more information After you turn on the power for the first time do not turn it off until...

Page 27: ...isplayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system When it is displayed be sure to read the License Terms carefully Getting to know Windows For detailed information on what is new and how to operate Windows 8 please refer to the Windows Help and Support Start screen The Start screen is the launching pad for everyth...

Page 28: ... photos and your favorite music Share This Charm allows you to share music and photos with your favorite social Web sites Start This Charm allows you to view all of the available apps downloaded to your system Devices This Charm allows you to manage your hardware devices Settings This Charm allows you to manage your system settings Tiles Tiles can be accessed and launched from the Start screen Typ...

Page 29: ... loss 3 Click the Settings charm 4 Click Power and then select Shut down 5 Turn off any peripheral devices connected to your computer Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Restarting the computer Certain conditions require that you reset the computer for example if You change certain computer settings If you need to res...

Page 30: ...urity Power Options To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options To restore the operation of the computer from Sleep Mode press the power button or any key on the keyboard dock for a short amount of time Please note that keyboard keys can only be used if the Wake up on Keyboard option is enabled within the TOSHIBA System Settings If the...

Page 31: ...urned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer Save your data While entering Hibernation Mode the computer saves the contents of memory to the Solid State Drive However for safety sake it is best to save your data manually Data will be lost if y...

Page 32: ...er Hibernation Mode automatically when you press the power button or close the lid In order to define these settings you can follow the steps as described below 1 Click Power Options and then click Choose what the power button does or Choose what closing the lid does 2 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 3 Click the Save changes b...

Page 33: ...efore you operate the computer Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section Please handle your computer carefully to avoid scratching or damaging the surface The Computer The following figure shows each important component of the computer User s Manual 3 1 ...

Page 34: ...ing interface 6 Windows button 20 Securing holes 7 Power button 21 Stereo speakers 8 Force shutdown hole 22 Cooling vents 9 Orientation lock button 23 Web Camera back 10 Volume up down button 24 Web Camera LED 11 Power indicator 25 Reserve Pen 12 Battery indicator 26 Reserve Pen slot 13 Headphone Microphone combo jack 27 Wireless communication antennas not shown 14 Universal Serial Bus USB 3 0 por...

Page 35: ...ool Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Web Camera LED front The Web Camera LED glows when the Web Camera is operating Ambient light sensor Ambient light sensor can detect the light quality and intensity ...

Page 36: ... s charge white indicates the battery is fully charged while the power is being correctly supplied from the AC power adaptor Please refer to the Monitoring of power conditions section for more information on this feature Headphone Microphone combo jack A 3 5 mm mini headphone microphone combo jack enables connection of a monaural microphone or a stereo headphone Both the internal and external micr...

Page 37: ...iniSD microSD Card and MultiMediaCard Refer to the Memory media section for more information Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury SIM Card slot This slot lets you insert a SIM card which enables a high speed access to the In...

Page 38: ...pped with a back Web Camera used for recording video or taking photographs Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Camera LED back The Camera LED glows when the Camera is operating Reserve Pen A Reserve Pen i...

Page 39: ... 11 9 10 6 1 Touch Pad 7 AccuPoint 2 Touch Pad ON OFF indicator 8 Computer holder 3 TOSHIBA eco indicator 9 Hook 4 Touch Pad control button 10 Docking connector 5 Touch Pad control button 11 Hook 6 Keyboard 12 Eject button Product appearance depends on the model you purchased Figure 3 3 Back view of the keyboard dock 13 14 15 13 DC IN 19V jack 15 HDMI port 14 LAN jack 16 External RGB monitor port ...

Page 40: ... are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using Keyboard Keyboard contains character keys control keys function keys and special Windows keys providing all the functionality of a full size keybo...

Page 41: ...its per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction Do not connect the LAN cable to a power supply It could cause damage or malfunction HDMI port HDMI port can connect with Ty...

Page 42: ... TOSHIBA Keyboard Dock is connected Figure 3 5 Front view of the computer display panel closed Product appearance depends on the model you purchased Figure 3 6 Front view of the computer display panel open 1 1 Release latch Product appearance depends on the model you purchased Release latch Slide and hold the release latch to the left to disengage the computer from the keyboard dock Please refer t...

Page 43: ... more information regarding Battery Life please refer to the Legal Footnotes section CPU The processor type varies depending on model To check which type of processor is included in your model open the TOSHIBA PC Health Monitor by clicking Desktop Desktop Assist Support Recovery PC Health Monitor and then click PC Information Legal Footnote CPU For more information regarding CPU please refer to th...

Page 44: ...display The amount of Video RAM available is dependent on the computer s system memory Desktop Desktop Assist Control Panel Appearance and Personalization Display Adjust resolution The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Display controller The display controller interprets software commands into hardware commands that turn pa...

Page 45: ...Display Power Saving Technology check box Intel Rapid Start Technology Your computer supports Intel Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode after a specified period of time With the Intel Rapid Start Technology the Windows can rapidly resume from Hibernation Mode and battery life will be longer than when in Sleep Mode Intel Rapid Start Techno...

Page 46: ...on the Solid State Drive for the Intel Rapid Start Technology cannot be deleted even if Intel Rapid Start Technology is disabled Intel Rapid Start Technology can be used only for Windows 8 The Windows restore time from Hibernation Mode depends on the amount of system memory used in the computer Monitoring of power conditions Power conditions The computer s operating capability and battery charge s...

Page 47: ...ery Amber Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge will stop and the Battery indicator will go out When the battery pack s temperature falls to a normal range c...

Page 48: ...icates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light User s Manual 3 16 ...

Page 49: ... not use the computer while walking or driving a car Do not expose the computer to rapid temperature changes such as would be the case if you brought the computer from a cold environment into a warm room When rapid temperature changes are unavoidable leave the computer for around two hours before turning it on to prevent the formation of condensation Remove all external peripheral devices and thei...

Page 50: ...the screen orientation to Portrait mode by rotating the computer sideways The screen orientation automatically changes according to the rotation angle detected Figure 4 3 Rotating the computer sideways If you are operating in laptop mode however the screen orientation will always be in Landscape mode You can also lock the orientation and always use the computer in Portrait or Landscape mode by pre...

Page 51: ...igital compass Using the Touch Screen You can use your finger to manipulate icons buttons menu items the onscreen keyboard and other items on the touch screen Tap Simply tap your finger once on the touch screen to active an item such as an app Press and hold Press your finger down and leave it there for a few seconds This will show information to help you learn more about an item or will open a me...

Page 52: ...n Never touch the screen with a sharp object such as a ball point pen which may scratch or damage the surface Do not use a protecting sheet for the touch screen as it may decrease its sensitivity to gestures Using the Touch Pad The Touch Pad located on the TOSHIBA Keyboard Dock may support the following gestures Tap Tap once on the touch pad to active an item such as an app Two Finger Tap Tap once...

Page 53: ...bar Some of the touch pad operations described in this section are only supported in certain applications TOSHIBA Pointing Device AccuPoint To use the AccuPoint simply push it with your finger tip in the direction you want to move the on screen pointer The Touch Pad control buttons below the AccuPoint are used like the buttons on a standard mouse press the left button to select a menu item or to m...

Page 54: ...for the pointer to stop then continue operation Replacing the cap The AccuPoint cap is an expendable item that should be replaced after prolonged use 1 To remove the AccuPoint cap gently dig the cap out with finger Figure 4 6 Removing the AccuPoint cap 2 Position a new cap on the peg and press it into place The peg is square so be careful to align the cap s square hole with the peg Stylus Pen and ...

Page 55: ...aser in some applications that support eraser function These applications enable you to select and delete notes or sketches with a one touch action You can choose to enable disable the Pen button or the Eraser button function in Pen Options To access it click Desktop Desktop Assist Control Panel Hardware and Sound Pen and Touch Pen Options Observe the following precautions on the handling of the S...

Page 56: ...h or dry cloth to clean the pen Do not use volatile liquids such as alcohol thinner or petroleum benzine to clean the pen Do not apply excessive force to the pen point as a bent or deformed pen point will cause a malfunction Keep the small parts of the pen such as the pen point or the knob of the side buttons away from infants and small children to prevent the accidental ingestion by them Do not u...

Page 57: ...eserve Pen to remove it from the Reserve Pen slot Figure 4 9 Removing the Reserve Pen 1 2 1 Reserve Pen slot 2 Reserve Pen Inserting the Reserve Pen To insert the Reserve Pen slowly push the Reserve Pen into the Reserve Pen slot until it clicks into place Figure 4 10 Inserting the Reserve Pen 2 1 1 Reserve Pen slot 2 Reserve Pen Pen actions You can use the Stylus Pen or the Reserve Pen to enter da...

Page 58: ...drag it across the screen to select text or objects Drag and drop Touch the pen on the screen to select an object Without lifting the pen drag it across the screen Lift the pen to drop the object to a new location Replacing the pen tip The pen tip of the Stylus Pen can be replaced with a new one which is provided when it is worn To replace the pen tip follow the steps as described below 1 Pinch th...

Page 59: ...d keyboard functions can be performed on the computer The number of keys available on your keyboard will depend on which country region your computer is configured for with keyboards being available for numerous languages In use there are different types of keys specifically typewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboa...

Page 60: ...y device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device FN F6 Decreases the computer s display panel brightness in individual steps FN F7 Increases the computer s display panel brightness in individual steps FN F8 Turns the Airplane mode on or off FN F9 Enables or disables the Touch Pad FN F10 Turns on Arr...

Page 61: ...me function as the secondary right mouse button This key activates the Windows Start screen This key has the same function as the secondary right mouse button Keypad overlay The keyboard dock may not have a separate numeric keypad but includes a numeric keypad overlay which functions like one this is located in the center of the keyboard with the relevant keys having grey letters at their front ed...

Page 62: ...key to return to normal keyboard operation Temporarily changing modes If the computer is in Numeric Mode you can switch temporarily to Arrow Mode by pressing a SHIFT key while if it is in Arrow Mode you can switch temporarily to Numeric Mode by also pressing a SHIFT key Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation but you are able to generat...

Page 63: ...lose this information and the real time clock and calendar will stop working Your computer will automatically power off after 1 minute and the same message will appear again the next time when it is turned on You can change the Real Time Clock settings in the BIOS setup utility Please refer to TOSHIBA Setup Utility section for further information The RTC battery does not charge while the computer ...

Page 64: ...ed Charging Time The following table shows the approximate time required to fully charge a discharged battery in tablet mode Battery type Power off Power on Battery pack about 3 hours about 3 5 8 5 hours RTC battery Doesn t charge about 12 hours Please be aware that the charging time when the computer is on is affected by ambient temperature the temperature of the computer and how you are using th...

Page 65: ...it at least 16 seconds after turning on the computer before trying to monitor the remaining operating time This is because the computer needs this time to check the battery s remaining capacity and then calculate the remaining operating time based on this together with the current power consumption Please be aware that the actual remaining operating time may differ slightly from the calculated tim...

Page 66: ...onnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps as detailed below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least...

Page 67: ... indicator is off 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Locate the SIM card slot 4 To pop the SIM card tray partially open insert a slender object about 10mm such as a straightened paper clip into the eject hole Gently pull to open the SIM card tray Never pull the SIM card tray completely out of the slot Figure 4 14 Open the SIM card tray 2 1 1 Slender ...

Page 68: ... a SIM Card To remove the SIM card follow the steps as detailed below 1 Shut down the computer make sure the Power indicator is off 2 To pop the SIM card tray partially open insert a slender object about 10mm such as a straightened paper clip into the eject hole Gently pull to open the SIM card tray 3 Remove the SIM card from the SIM card tray 4 Insert the SIM card tray back into the SIM card slot...

Page 69: ...u are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable follow the steps as detailed below Connect the AC adaptor before connecting the LAN cable The AC adaptor...

Page 70: ...ces such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Please note that an adaptor is required to use miniSD microSD Ca...

Page 71: ...ogo is The SDXC memory card logo is The maximum capacity of SD memory cards is 2GB The maximum capacity of SDHC memory cards is 32GB The maximum capacity of SDXC memory cards is 64GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting a memory media card Memory media c...

Page 72: ... important to backup important data Do not write to a card if the battery power is low Low power could affect writing accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards About the write protect The memory media cards have a function for protect SD Card SD memory card SDHC memory card and SDXC memory card Set the wr...

Page 73: ... to remove it When inserting the memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost 4 Push the memory media gently until you hear a click Removing a memory media The following instructions a...

Page 74: ...er video capabilities can be enhanced with additional displays External displays allows you to share your desktop or extend the desktop area Connecting an external display Your computer comes with a built in display but you can also connect other external displays via available ports on the computer HDMI port and External RGB monitor port on the keyboard dock can not be connected for use at the sa...

Page 75: ...ad the manual of the monitor and set the display mode which is supporting at the monitor Then it will be displayed with suitable size with correct aspect ratio HDMI port HDMI High Definition Multimedia Interface port digitally transfers both video and audio data without reducing the quality HDMI compatible external display devices including televisions can be connected via the HDMI port To connect...

Page 76: ...nnect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and re plug it please wait at least 5 seconds before you re plug the HDMI cable again When you change the display output device the playback device may not switch automatically In this case in order to set the playback device to the same device as the display output devic...

Page 77: ...ct HD Format To select the display mode follow the steps as detailed below 1 Click Desktop Desktop Assist Control Panel 2 Click Appearance and Personalization 3 Click Display 4 Click Change display settings 5 Click Advanced settings 6 Click List All Modes 7 Select one of the mode at List All Modes Wireless display Some models support Intel Wireless Display Intel WiDi a wireless technology which ut...

Page 78: ...add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Universal AC Adaptor If you frequently use your computer at more than one site it may be convenient to purchase an additional AC adaptor to be kept at each site in order to ...

Page 79: ...hone volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a higher level Audio Enhancements In order to apply the sound effects for your current speaker follow the steps below 1 Click Desktop and right click on the Speakers icon on the Taskbar and then select Playback devices from the sub menu 2 Select Speakers and click Properties 3 On the Enhance...

Page 80: ...uite that utilizes revolutionary audio technology to provide the most immersive and realistic listening experience ever offered for a two speaker playback environment DTS Studio Sound provides the following features Advanced audio rendering to match 2D and 3D video content for enveloping surround sound Accurate placement of audio cues for immersive surround sound from any PC speaker configuration ...

Page 81: ...ntrol Panel Appearance and Personalization Display Change display settings If you are running some applications for example a 3D application or video playback you may see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 33 ...

Page 82: ...you may refer to each utility s online manual help files or README TXT file if applicable All the utilities described here can be accessed from Desktop Desktop Assist Furthermore some utilities can also be launched from Start screen and desktop shortcut TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools and TOSHIBA utilities and appli...

Page 83: ...ou can install Split Screen utility by yourself Split Screen utility enables you to create multiple display zones on a screen and to fit the active windows to within those zones To access this utility click Desktop Desktop Assist Tools Utilities Display Utility For details on Desktop Text Size utility and Split Screen utility see the help file TOSHIBA Password Utility This utility allows you to se...

Page 84: ... back video music and photo TOSHIBA Media Player can play back contents on a local library home network SkyDrive To access it click the Media Player icon on the Start screen For details please refer to the Tutorial TOSHIBA Function Key This utility allows you to perform some features by pressing a specified key or combined with the FN key To setup this utility click Desktop Desktop Assist Tools Ut...

Page 85: ...solution Plug in for Windows Media Player Help You may not have all the software listed above depending on the model you purchased To access the setup files of the drivers utilities type Applications from the Start screen and then click Applications and Drivers from the list that appears TOSHIBA Media Player by sMedio TrueLink application is not included in the setup files above but can be downloa...

Page 86: ... in the Power Options Power on password Two levels of password security supervisor and user are available to prevent unauthorized access to your computer Intelligent power supply 1 A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a volt...

Page 87: ... mouse button or pressing the keyboard will wakeup the computer Heat dispersal 1 To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if...

Page 88: ...aracter and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys Delete button Click this button to delete a registered password Before you can delete a password...

Page 89: ...rvisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Desktop Desktop Assist Tools Utilities Password Utility Supervisor Password This utility lets you do the following Register or delete the Supervisor Password Specify restrictions for general users Starting the computer by password If you have already registered a user password...

Page 90: ...s and closes the TOSHIBA System Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in grey are possible to confirm their status TOSHIBA System Settings screen may have the following tabs General Allows you to view the current BIOS version or change certain settings back to thei...

Page 91: ...will not enter Sleep Hibernation and shut down mode automatically while TOSHIBA Media Player is running The display automatic power off function is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos The Resolution function was specially adjusted for the internal monitor Hence please turn OFF Resolution when viewing on external monitor Playback of high bit rate cont...

Page 92: ...edure to open TOSHIBA Media Player Online help When TOSHIBA Media Player is running click Help of the Settings charm TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health and the system cooling informing you of significant system conditions This application recognizes the system and individual ...

Page 93: ...top Desktop Assist Support Recovery PC Health Monitor The TOSHIBA PC Health Monitor main screen will be displayed and on clicking Please click here to enable TOSHIBA PC Health Monitor the PC Health Monitor Software Notice Acceptance screen will be displayed Please carefully read the information displayed Selecting ACCEPT and clicking OK will enable the program By enabling the TOSHIBA PC Health Mon...

Page 94: ...o designated to execute the corresponding key function on the keyboard dock Details are described as follows Button Key Function Windows Enter key Proceed or confirm operation Volume up Up arrow key Select an item Volume down Down arrow key Select an item Orientation lock Turn on off the virtual on screen keyboard System Recovery There is a hidden partition allocated on the Solid State Drive for t...

Page 95: ...uter is stored on the Solid State Drive and can be copied to either disc media or USB Flash Memory by using the following steps 1 Select either blank disc or USB Flash Memory The application will allow you to choose from a variety of different media onto which the recovery image can be copied including disc media and USB Flash Memory Please note that some of the disc media may not be compatible wi...

Page 96: ... Mode option UEFI Boot in the BIOS setup utility before restoring 1 Load the Recovery Media into the external Optical Disc Drive or insert the recovery USB Flash Memory into one available USB port 2 In the Settings charm click Power and then select Restart 3 Hold down the F12 key and then release this key one second after the computer is power on In tablet mode hold down the Volume up button until...

Page 97: ...comes impossible to setup your computer Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the Solid State Drive may be reformatted and all data may be lost 1 In the Settings charm click Power and then select Restart 2 Hold down 0 zero key and then release this key one second after the computer is power on In tablet mode hold dow...

Page 98: ...d in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this ch...

Page 99: ... random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write dow...

Page 100: ...ing the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then cl...

Page 101: ...n Volume down button press Power button Boot menu F12 while holding down Volume up button press Power button Recovery options 0 zero Recovery options can also be accessed from Boot menu by selecting HDD Recovery If your computer starts to load the Operating System instead of desired advanced options follow the steps below 1 In the Settings charm click Power and then select Restart 2 Hold down the ...

Page 102: ... Procedure Computer shuts down automatically Leave the computer off until the it reaches room temperature If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN Battery indicator Please refer to ...

Page 103: ...ight not charge to its full potential in these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Select a power plan in the Power Options Real Time Clock Problem Procedure The BIOS setting and system date time are lost The charge in the Real Time Clock RTC battery has run out you will need to set the date and time in the BIOS se...

Page 104: ...m Procedure No display Press the function keys to adjust the display priority and to make sure it is not set for output to an external monitor Markings appear on the computer s display panel These marks may have come from contact with the keyboard and Touch Pad while the display panel has been closed You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if...

Page 105: ...efer to Operating Basics Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer a...

Page 106: ...ound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties wi...

Page 107: ...speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on sc...

Page 108: ...software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected ...

Page 109: ...isconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turne...

Page 110: ...istance Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following Review troubleshooting sections in the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult ...

Page 111: ...eters Computer only not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maxi...

Page 112: ...lgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug con...

Page 113: ...e with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product ...

Page 114: ...d result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless products equipment on board of airp...

Page 115: ...hat you enable encryption functionality otherwise your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specific...

Page 116: ...ables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Secur...

Page 117: ... relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the...

Page 118: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 119: ...ly with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Refer to the FCC information section for the detailed information This device and its antenna s must not be co located or operating in conjunction with any other antenna or transmitter The radiated out...

Page 120: ... low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Important notice The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low p...

Page 121: ... 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 1 The interference range of this equipment is less than 10m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems 4 About the JEITA 5GHz Wireless LAN supports W52 W53 W56 Channel Device Authorization This device o...

Page 122: ...ent in the countries regions which are not listed in the table blow please contact TOSHIBA Support Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spai...

Page 123: ... vary from specifications due to design configuration Under some conditions your computer product may automatically shut down This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum ...

Page 124: ...e less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity may vary LCD Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is ...

Page 125: ...andard Code for Information Interchange BIOS Basic Input output System BD ROM Blu ray Disc Read only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read only Memory CD RW Compact Disc rewritable CMOS Complementary Metal oxide Semiconductor CPU Central Processing Unit DC Direct Current DDR Double Data Rate DIMM Dual Inline Memory Module DVD Digital Versatile Disc DVD R Digital Versa...

Page 126: ...ht Emitting Diode MB megabyte MBps megabytes per second MMC Multi Media Card OCR Optical Character Recognition Reader PC Personal Computer PCI Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International Association RAM Random Access Memory RGB Red Green and Blue RFI Radio Frequency Interference ROM Read Only Memory RTC Real Time Clock S P DIF Sony philips Digital Interface...

Page 127: ...AN Wide Area Network WSXGA Wide Super Extended Graphics Array WSXGA Wide Super Extended Graphics Array Plus WUXGA Wide Ultra Extended Graphics Array WXGA Wide Extended Graphics Array WXGA Wide Extended Graphics Array Plus www World Wide Web XGA Extended Graphics Array User s Manual 7 17 ...

Page 128: ...ff 5 4 screen 3 3 Display controller 3 12 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 12 H Hard disk drive automatic power off 5 5 HDMI out port 3 5 3 9 HW Setup accessing window K Keyboard function keys 4 12 Function keys F1 F12 4 12 problems 6 6 Windows special keys 4 13 Keypad overlay Arrow mode 4 13 Numeric mode 4 14 temporari...

Page 129: ...r conditions 3 14 Hibernation Mode 2 12 panel on off 5 5 Shut Down mode 2 10 Sleep Mode 2 10 turning off 2 10 turning on 2 7 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 6 Dual Pointing device 6 8 External monitor 6 11 Hardware and system checklist 6 4 HDD 6 7 6 8 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 5 Real Time Clock 6 6 Sou...

Page 130: ...10 System automatic 5 5 Sound system problems 6 11 T TOSHIBA Desktop Assist 5 1 TOSHIBA Display Utility 5 2 U USB device problems 6 10 V Video mode 4 33 Video RAM 3 12 W Web Camera 3 3 Wireless communication 7 4 User s Manual Index 3 ...

Page 131: ...Reorient or relocate the receiving antenna z Increase the separation between the equipment and receiver z Connect the equipment into an outlet on a circuit different from that to which the receiver is connected z Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the us...

Page 132: ...ompliance with SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1999 and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C ...

Page 133: ...anual The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is vailable a Déclaration d exposition aux radiations Le produit est conforme aux limites d exposition pour les appareils portables RF pour les Etats Unis et le Canada établies pour un environnement non contrôlé Le produit...

Page 134: ...rference and or damage to LE LAN devices iv De plus les utilisateurs devraient aussi etre avises que les utilisateurs de radars de haute puissance sont designes utilisateurs principaux c a d qu ils ont la priorite pour les bandes 5 250 5 350 MHz et 5 650 5 850 MHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL ...

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