Toshiba A500 ST5605 - Satellite - Core 2 Duo 2.2 GHz User Manual Download Page 36

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Contents

5.375 x 8.375 ver 2.3

Chapter 6: If Something Goes Wrong....................................183

Problems that are easy to fix ................................183
Problems when you turn on the computer............184
The Windows

operating system is not working ..187

Using Startup options to fix problems ............187
Internet problems ...........................................188
The Windows

operating system can

help you ....................................................189

Resolving a hardware conflict ...............................189

problems ..................................198

Printer problems .............................................200
Modem problems............................................201
Wireless networking problems........................202

DVD operating problems.......................................204
Develop good computing habits ...........................205

Data and system configuration backup in the

Windows

operating system.....................206

If you need further assistance...............................211

Before you contact Toshiba ............................211
Contacting Toshiba .........................................211

Other Toshiba Internet Web sites..........................212
Toshiba’s worldwide offices..................................212

Summary of Contents for A500 ST5605 - Satellite - Core 2 Duo 2.2 GHz

Page 1: ... site pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 183 in this guide Satellite A500Series User sGuide ...

Page 2: ...ANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important da...

Page 3: ...adiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Page 4: ...umber REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It is designed to be connected...

Page 5: ...a Corporation Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Customer Support Center within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Disconnection If you s...

Page 6: ...ntative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connect...

Page 7: ...n optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or pcsupport toshiba com in the United States for more information Radio Frequency Interference Requiremen...

Page 8: ...ss LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equip...

Page 9: ...fication number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant l o...

Page 10: ...ore than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for r...

Page 11: ...cations operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the...

Page 12: ...pment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification system...

Page 13: ...val and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan The name of the radio equipment refer to the equipment label provided on the computer Approved by both the JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT and the TELECOM ENGINEERING CENTER The followi...

Page 14: ...garia Caicos Islands Cambodia Canada Cayman Islands Chile China Colombia Costa Rica Croatia Curacao Netherlands Antilles Cyprus Czech Republic Denmark Ecuador El Salvador Egypt Estonia Falkland Islands Finland France French Guinea French Polynesia Germany Ghana Gibraltar Greece Guadeloupe Guam Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jorda...

Page 15: ...slands Ukraine UAE United Arab Emirates United Kingdom Uruguay USA Vatican Venezuela Vietnam Virgin Islands Zimbabwe Albania Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosnia Brazil Brunei Bulgaria Cambodia Canada Chile China Colombia Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzego...

Page 16: ...nd Taiwan Thailand Turkey UAE United Arab Emirates Ukraine United Kingdom Uruguay USA Venezuela Vietnam Yemen Zimbabwe Africa Albania Australia Austria Azerbaijan Bahrain Bangladesh Belgium Bolivia Bosnia Brazil Brunei Bulgaria Cambodia Canada Chile Colombia Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herz...

Page 17: ...a Russia Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Korea Spain Sri Lanka Sweden Switzerland Thailand Turkey UAE United Arab Emirates Ukraine United Kingdom Uruguay USA Venezuela Vietnam Yemen Zimbabwe Argentina Australia Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Canada Chile China PRC Cyprus Czech Republic Denmark Ecuador Egypt Finland France Germany Greece Hong...

Page 18: ...e à 300m un enregistrement auprès de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz ...

Page 19: ...device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this...

Page 20: ...nei Canada Chile China PRC Colombia Costa Rica Cyprus Czech Republic Denmark Ecuador Egypt Finland France Germany Greece Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy Jamaica Japan Jordan Latvia Lithuania Luxembourg Malta Mexico Montenegro Netherlands New Zealand Norway Pakistan Panama Peru Philippines Poland Portugal Russia Saudi Arabia Serbia Slovakia Slovenia South Korea Spai...

Page 21: ...rance Germany Ghana Greece Guatemala Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jate Japan Teleco Jordan Kazakhstan Kenya Kuwait Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Pu...

Page 22: ...de is available in Ch1 Ch11 802 11b g An Infrastructure mode is available in Ch1 Ch11 802 11b g Ch36 40 44 48 52 56 60 64 149 153 157 161 165 802 11a Wake up on wireless lan function is not available in battery mode 802 11b g 2 4 GHz 802 11a 5 GHz Australia Brunei Canada Chile Hong Kong India Indonesia Malaysia Mexico New Zealand Saudi Arabia Taiwan USA Venezuela Vietnam Australia Brunei Canada Ch...

Page 23: ...LAN Adapters are based on the Draft Release Version 1 0 of the IEEE 802 11n specification An adapter with 11a b 11a b g or 11a b g n can communicate on any of its supported formats the actual connection will be based on the access point to which it connects Connection compatibility with the wireless equipment in Draft 11n mode is not guaranteed The Draft 11n function cannot be used with WEP TKIP D...

Page 24: ...n the United States for more information When you use Bluetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yard...

Page 25: ...ts with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret th...

Page 26: ...HIBA shall be used in such a manner that the potential for human contact during normal operation is minimized Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R TTE directive 1999 5 EC and has been provid...

Page 27: ...nstructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the user s guide carefully and keep it for your future reference Never attempt to disassemble adjust or repair an optical drive You could damage the drive You would also be exposed to laser light or other safety hazards resulting in serious injury Always contact an author...

Page 28: ...ulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR...

Page 29: ...d States and other countries Memory Stick Memory Stick PRO and i LINK are trademarks or registered trademarks of Sony Corporation Microsoft Outlook Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital and SD are trade...

Page 30: ...Service options 42 Chapter 1 Getting Started 43 Selecting a place to work 43 Setting up a work environment 43 Keeping yourself comfortable 44 Precautions 44 Important information on your computer s cooling fan 46 Setting up your computer 46 Connecting to a power source 47 Charging the main battery 49 Using the computer for the first time 50 Opening the display panel 50 ...

Page 31: ...tions 68 Creating recovery media 70 Restoring from recovery media 71 Erasing the Internal Storage Drive 73 Checking the internal storage drive operating status 75 Installing drivers and applications 75 Using the TouchPad 75 Scrolling with the TouchPad 76 Control buttons 76 TouchPad ON OFF button 76 Disabling or enabling the TouchPad 76 Using external display devices 77 Connecting the display devic...

Page 32: ...Ctrl Fn and Alt keys 97 Function keys 97 Special Windows keys 98 Starting a program 98 Starting a program from the Start menu 99 Starting a program from Windows Explorer 99 Starting a program using the Start Search field 100 Saving your work 101 Printing your work 102 Backing up your work 103 Restoring your work 104 Using the optical drive 104 Optical drive components 105 Media control buttons 106...

Page 33: ...Charging batteries 115 Charging the main battery 116 Charging the RTC battery 116 Monitoring main battery power 117 Determining remaining battery power 119 What to do when the main battery runs low 119 Setting battery notifications 120 Conserving battery power 121 Power Plans 122 Using a hot key to set the Power Plan 123 Using TOSHIBA eco Mode 124 Changing the main battery 125 Removing the battery...

Page 34: ... Surfing the Internet 139 Internet features 139 Uploading to and downloading files from the Internet 140 Exploring audio features 141 Recording sounds 141 Using external speakers or headphones 141 Using the Web Camera 142 Using an ExpressCard 143 Inserting an ExpressCard 143 Removing an ExpressCard 143 Using the Bridge Media Adapter Slot 144 Inserting memory media 145 Removing memory media 145 Usi...

Page 35: ...ility 165 USB Sleep and Charge 165 Enabling USB Sleep and Charge 167 Power supply mode settings 167 Battery settings 168 TOSHIBA Zooming Utility 168 TOSHIBA Button Support 169 TOSHIBA Accessibility 170 Fingerprint Authentication Utility 171 Fingerprint utility limitations 171 Using the Fingerprint Authentication Utility 171 Fingerprint Logon 172 Care and maintenance of your fingerprint reader 172 ...

Page 36: ...90 Memory problems 191 Power and the batteries 192 Keyboard problems 193 Display problems 194 Disk or internal storage drive problems 196 Optical drive problems tray type drive only 197 Sound system problems 198 ExpressCard problems 198 Printer problems 200 Modem problems 201 Wireless networking problems 202 DVD operating problems 204 Develop good computing habits 205 Data and system configuration...

Page 37: ...Case 218 Hot key functions 218 Volume Mute 219 Lock Instant security 220 Power plan 221 Sleep mode 222 Hibernation mode 223 Output Display switch 224 Display brightness 225 Disabling or enabling wireless devices 226 Disabling or enabling the TouchPad 227 Zoom Display resolution 228 Keyboard hot key functions 229 Appendix B Power Cord Cable Connectors 230 Glossary 231 Index 245 ...

Page 38: ...iency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode We recommend that you leave ...

Page 39: ...formation regarding the ENERGY STAR Program This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitme...

Page 40: ...he time of publication to ensure the accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This gu...

Page 41: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 42: ...entation Your computer comes with the following documentation An electronic version of the user s guide this document It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty Toshiba s s...

Page 43: ...puter in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave ...

Page 44: ...cautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the computer t...

Page 45: ...computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid touching the ...

Page 46: ...sing your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilation section in the Instruction Manual for Safety and Comfort that is shipped with your computer The cooling fan ...

Page 47: ...t toensurea secureelectrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been pr...

Page 48: ...ia to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power light on the indicator panel glows white Never attempt to connect or disconnect a power plug with wet hands Fail...

Page 49: ...nging the main battery on page 125 for information on replacing the main battery Charging the main battery Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows white After that the battery will be completely charged and ready to power the compute...

Page 50: ...y raise the panel 3 Adjust the display to a comfortable viewing angle Sample Illustration Opening the display panel When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the compu...

Page 51: ...haracteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Turning on the power To turn on the computer 1 Make sure any external devices such as the AC adaptor if you plan to use AC power rather than battery power are properly connected and ready 2 Check to ensure ...

Page 52: ...oose your background and then click Next 5 Click the appropriate option from the Help Protect Windows Automatically screen 6 Follow the remaining screen prompts to complete the setup process 7 Click Start when the Thank You message appears The Windows operating system checks the system s performance and then may restart your computer Registering your computer with Toshiba Product registration is s...

Page 53: ...rnal monitor see Using external display devices on page 77 Connect a local printer see Connecting a printer on page 80 Install an ExpressCard see Using an ExpressCard on page 143 Adding memory optional HINT To purchase additional memory modules see the accessories information packaged with your system or visit accessories toshiba com Your computer comes with enough memory to run most of today s po...

Page 54: ...follow these directions could result in minor bodily injury To avoid damaging the computer s screws use a small Phillips screwdriver that is in good condition Installing a memory module with the computer s power on may damage the computer the module or both The computer has two memory slots Slot A and Slot B You can install one or two memory modules Before you install or remove a memory module tur...

Page 55: ... menu 2 Click Shut Down The operating system turns off the computer 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Close the display panel and turn the computer upside down 5 Remove the main battery For information on removing the main battery see Removing the battery from the computer on page 125 Sample Illustration Locating the memory module slot cover Arrow ...

Page 56: ...dule Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 9 Carefully remove the new memory module from its antistatic packaging without touching its connector 10 Locate an empty memory module slot on ...

Page 57: ...nstalled in Slot A 11 Pick up the memory module by its sides avoiding any contact with its connector Position the module toward the socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 12 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the...

Page 58: ... If the latches and cutouts do not line up correctly repeat steps 12 13 Sample Illustration Pressing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module into the slot For this model Slot A is the bottom slot Slot B is the top slot If onl...

Page 59: ...ed the additional memory module If you are adding extra memory after setting up the computer verify that the computer has recognized it correctly as described in Checking total memory on page 61 Removing a memory module If you need to remove a memory module 1 Complete steps 1 8 in Installing a memory module on page 54 to shut down the computer and open the memory module slot cover Do not try to re...

Page 60: ... the system at which time Windows should boot back up normally When Safe Mode is suggested this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive If so consult Windows Help and Support 2 Pull the latches away from the memory module The memory module pops up slightly If your system has the memory modules stacked on top of one another you must r...

Page 61: ...t one memory module installed for the computer to work Checking total memory When you add or remove a memory module you can check that the computer has recognized the change To do this 1 Click Start Control Panel System and Maintenance and then System The System window appears 2 The total memory is displayed below the System heading under Memory RAM If the computer does not recognize the memory co...

Page 62: ... Recovering to out of box state recommended recovery method on page 63 Recover to a custom size partition This option allows you to specify a custom size for the C partition and then restores your C drive to its out of box state Note With this option any changes you made to the C drive and any other drive partitions you may have created are deleted See Recovering to a custom size partition on page...

Page 63: ...nd all information stored in those partitions Be sure to save your work to external media before executing the recovery During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor You can recover the original factory image returning the computer to its out of box state using the utilities stored on your computer s internal s...

Page 64: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 65: ...eding 8 Click Next to begin the recovery When the process is complete a message displays indicating that the internal storage drive has been recovered 9 Press any key on the keyboard to restart the computer Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions Be sure to save your work to exter...

Page 66: ...llow the procedure below To recover using the second method see Restoring from recovery media on page 71 To resize and recover the C drive using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 If your system offers a choice of Windows Vista 32 bit or 64 bit operating sys...

Page 67: ...ocess screen 6 The Recovery of Factory Default Software screen appears Select Recover to a custom size partition Sample Image Recovery of Factory Default Software screen 7 Use the on screen arrow buttons in The size of drive C field to set the partition size 8 Click Next A confirmation message displays reminding you that all data will be lost during the recovery process Be sure to save your work t...

Page 68: ...fected During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor You can recover the C drive without affecting other partitions by either using the utilities stored on your computer s internal storage drive or by using recovery media if you have created recovery discs To recover using the first metho...

Page 69: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 70: ...ecovered 9 Press any key on the keyboard to restart the computer Creating recovery media Depending on your system configuration you may be able to copy the internal storage drive recovery files to DVD which gives you the ability to recover your system if the recovery files have been deleted from your internal storage drive or if you have replaced your computer s internal storage drive The system w...

Page 71: ...cs during recovery 6 Follow the on screen prompts to complete the copy process For information on using the recovery media you have created with the preceding steps see Restoring from recovery media on page 71 Restoring from recovery media The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the recovery During t...

Page 72: ...fers a choice of Windows Vista 32 bit or 64 bit operating system select one at this time If not skip to step 6 6 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten Click Yes to continue 7 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays select Recovery of Factory Default Software and then click Next 8 Select ...

Page 73: ...ee Recovering the Internal Storage Drive on page 62 To delete all data and partitions from the internal storage drive 1 Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery DVDs To access the Recovery Wizard on your internal storage drive Press and hold the 0 zero key while powering on the computer Select Windows Vista 32 bit or 64 bit operating system if your syst...

Page 74: ...he entire internal storage drive for security purposes This process may take several hours depending on the size of your internal storage drive Sample Image Erase the hard disk screen 4 Click Next A confirmation message displays reminding you that all data on the internal storage drive will be lost Be sure you have saved your work to external media before proceeding 5 Click Next to begin erasing t...

Page 75: ...rt All Programs Toshiba Recovery and then TOSHIBA Application Installer 2 Click Next 3 Click the item you want to install 4 Click Install 5 Follow the on screen prompts to complete the installation process Using the TouchPad The TouchPad the small rectangular area located in front of the keyboard is sensitive to touch and enables you to move the cursor with the stroke of a finger Simply move your ...

Page 76: ...d or changed in the Mouse Properties dialog box Control buttons When a step instructs you to click or choose an item move the cursor to the item then press and release the primary left hand button To double click press the primary button twice in rapid succession The primary button usually corresponds to the left mouse button The function of the secondary right hand button depends on the program y...

Page 77: ...tible television or VCR DVD player on page 77 Selecting video cables To connect a device to the HDMI Out port you must purchase an HDMI cable Connecting an HDMI compatible television or VCR DVD player To connect an HDMI compatible television or VCR DVD player to the computer 1 Connect one end of an HDMI cable not included with your computer to the HDMI Out port on the side of your computer and the...

Page 78: ...ting certain desktop icons Enable Disable the HDMI CEC function on the computer For more detailed HDMI CEC information visit pcsupport toshiba com Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen To do this 1 Read the directions that came with the monitor to see if you first need to install new software ...

Page 79: ...wn Fn press F5 repeatedly until the setting you want takes effect Briefly pause each time you press the F5 key to allow time for the display to change This hot key cycles through the settings in the following order Built in display only Built in display and external monitor simultaneously External monitor only TV or other external video device only Built in display and TV or other external video d...

Page 80: ...nnecting the printer to your computer If you do not install the software as instructed by the printer manufacturer the printer may not function correctly Read the documentation that came with your printer Follow the manufacturer s instructions when connecting a printer You can connect a USB compatible printer to your computer through the USB ports To determine if the printer is USB compatible chec...

Page 81: ...a live AC outlet Setting up a printer Some printers require a specific installation process Refer to your printer installation guide for instructions before completing the following procedure If your printer does not support Plug and Play follow these steps to set it up for the first time You only need to set up the printer once 1 Click Start Control Panel Hardware and Sound and then under Printer...

Page 82: ...ending on the operating system installed you have more than one option available for turning off the computer Shut Down Hibernate and Sleep Each option has its advantages Use the Shut Down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer You must turn off your computer in order to upgrade your computer s internal hardware such as mem...

Page 83: ...d consumes more main battery power than restarting from Sleep When starting up again the computer returns to the state in which you left it including all open programs and files you were using For information on how to use and configure Hibernation mode see Using and configuring Hibernation mode on page 86 Sleep mode The Sleep command places the computer into a power saving mode Sleep saves the cu...

Page 84: ...l be lost Be sure to save your work first For information on using Sleep see Using and configuring Sleep mode on page 89 Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer This command closes all open programs shuts down the operating system and then turns off your computer Use the following steps to tu...

Page 85: ... Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears Sample Image Advanced settings tab of Power Options screen 4 Click Power buttons and lid to display the actions that you can configure 5 Select the opti...

Page 86: ...nce the computer is configured you can turn it off by either pressing the power button or closing the display panel depending on the options set Restarting your computer To start the computer up again press the power button until the ON OFF light glows white If you turn off the computer by closing the display panel you can start it again by opening the display panel Using and configuring Hibernati...

Page 87: ... automatically goes into Hibernation mode To use any of these methods you first need to enable them using the Power Options feature 1 Click Start Control Panel System and Maintenance and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced sett...

Page 88: ...tton Start menu power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you click the power button in the Start menu 6 Click Apply 7 Click OK Once the computer is configured you can place it into Hibernation mode by either pressing the power button or closing the display panel depending on the Hibernation options set Starting again from Hibernation mode ...

Page 89: ... off the display and enters into a low power mode The ON OFF light blinks amber indicating the computer is in Sleep mode Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closing the display panel You can also specify an amount of time after which the computer automatically goes into Sleep mode To use any of these methods you first nee...

Page 90: ...Settings window appears Sample Image Edit Plan Settings screen 3 To change the amount of time after which the computer enters Sleep mode Under Put the computer to sleep select the desired amount of time in both the On battery and Plugged in categories To disable the computer from automatically entering Sleep mode select Never ...

Page 91: ... be set separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button Start menu power button Set this opt...

Page 92: ... your computer to suit your particular requirements Refer to your operating system documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 122 There are additional custom settings you can choose See Utilities on page 147 Caring for your computer This section gives tips on cleaning and moving your computer F...

Page 93: ...the back Doing so could damage the system Using a computer lock You may want to secure your computer to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of ...

Page 94: ... Caring for your computer 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is now securely locked Sample Illustration Attaching security lock cable ...

Page 95: ...storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 101 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset ...

Page 96: ... files for viruses This precaution is especially important for files you receive via diskette email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both Before...

Page 97: ...rcase letter l el and the number 1 are not interchangeable The uppercase letter O and the number 0 are not interchangeable Ctrl Fn and Alt keys Sample Illustration Ctrl Fn and Alt keys The Ctrl Fn and Alt keys do different things depending on the program you are using For more information see your program documentation Function keys The function keys not to be confused with the Fn key are the 12 k...

Page 98: ...on as the secondary mouse button Starting a program The easiest way to start a program is to double click the name of the file that contains the information you want to work on To find the file use the Start menu or Windows Explorer If you prefer to open the program first you have four options You can Double click the icon for the program on your desktop Use the Start menu Use Windows Explorer or ...

Page 99: ...s displayed 3 Click the program in this example WordPad WordPad opens To close the program click the Close button in the upper right corner of the program s window Starting a program from Windows Explorer If a program is not listed in the All Programs menu you can start it from Windows Explorer Windows Explorer gives you a view of your computer s contents as a hierarchy or tree You can easily see ...

Page 100: ...lorer shows the contents of the Accessories folder on the right side of the window 9 In the right part of the window double click wordpad The operating system opens WordPad To close the program click the Close button in the upper right corner of the program s window Starting a program using the Start Search field This example uses the Start menu s Start Search field to start WordPad 1 Click Start ...

Page 101: ...at saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature Saving files 1 In your Windows based application click File and then Save 2 Click Browse folders If you are working with a document that already has a file name this is all you need to do If you created a new document your program displays a Save As dialog box Use this dialog box t...

Page 102: ... with a particular format For example Microsoft Word saves files with a doc extension Any file name with an extension of doc is assumed to be a Microsoft Word file Creating your own extension is usually unwise since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly TECHNICAL NOTE By default the Windows operating system does not show file extensio...

Page 103: ...different types of media such as CDs DVDs diskettes or to a network if available To back up several files at one time use the Microsoft Windows backup program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 207 HINT Backing up all the files on your internal storage drive may take a considerable am...

Page 104: ...features that were not available on previous video platforms These features include wide screen movies multiple language tracks digital surround sound multiple camera angles and interactive menus For these reasons your computer may come with an optical drive TECHNICAL NOTE Your optical drive is set to play region 1 North America DVD ROMs If you play a DVD disc from another region the drive will au...

Page 105: ... more information Your optical drive may look like this Sample Illustration Optical drive Drive in use indicator light Indicates when the drive is in use Eject button Press to release the disc tray Do not press the eject button or turn off the computer while the drive in use indicator light is glowing Doing so could damage the disc or the drive When the disc tray is open be careful not to touch th...

Page 106: ...llows you to mute the sound The Volume control allows you to decrease and increase the computer s volume If your computer comes with a solid state drive SSD under certain unusual conditions of prolonged non use and or exposure to high temperatures your SSD may be vulnerable to data retention errors Available on certain models Inserting an optical disc slot type drive Available on certain models To...

Page 107: ... only standard 12 cm CD or DVD Discs Any other size or shape disc cannot be removed from this slot and may damage the system Removing a disc slot type drive Do not press the eject button or turn off the computer while the drive in use indicator light is glowing Doing so could damage the disk or the drive The computer must be powered on to eject a disc 1 Locate and press the eject button The disc p...

Page 108: ... open if the computer s power is off 2 Make sure the drive s in use indicator light is off 3 Press the drive s eject button The disc tray slides partially out of the drive about 1 inch 4 Grasp the tray and pull it fully open Sample Illustration Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust If the disc is dusty clean it as described in Caring for optical d...

Page 109: ... contact only with the center hole and edge Do not touch the surface of the disc Do not stack discs If you incorrectly handle the discs you could lose data 8 Make sure the disc is completely on the spindle and is lying flat on the tray If you insert the disc incorrectly it may jam the drive If this happens contact Toshiba support for assistance 9 Push the disc tray in by pressing gently on the cen...

Page 110: ...ly To do this follow these steps 1 Click Start and then Computer 2 Click the optical drive icon The drive will run the optical disc If your disc does not run using this method try using an application that is associated with the media on the disc For example if it is a music CD open Windows Media Player and use it to select and then play the CD For other types of media use the associated software ...

Page 111: ... optical media For details on how to use the software please refer to the respective Online Help menus Removing a disc with the computer on tray type drive To remove an optical disc with the computer turned on 1 Press the eject button on the drive Do not press the eject button while the drive in use indicator light is glowing Doing so could damage the disc or the drive Also if the disc is still sp...

Page 112: ...om reading the data properly Do not expose discs to direct sunlight or extreme heat or cold To clean a disc that is dirty wipe it with a clean dry cloth The most efficient method to clean it is to start from the center of the disc and wipe toward the outward edge not in a circle If necessary moisten the cloth with water or a neutral cleaner not benzine or rubbing alcohol Let the disc dry completel...

Page 113: ...n it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling ...

Page 114: ...oshiba com Use only batteries designed to work with your Toshiba computer To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery p...

Page 115: ...ain battery you may also have an optional secondary battery not included with your computer If you travel and need to work for many hours without an AC power source you may purchase a battery module for use in the computer or carry additional charged battery packs with you You can then replace a discharged battery and continue working For more information on batteries and accessories see accessori...

Page 116: ...50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you operate your computer on battery power until the battery discharges completely Doing this extends battery life and helps ensure accurate monitoring of battery...

Page 117: ... the main battery s current charge The following also applies to the secondary battery available on certain models if installed Glows amber while the main battery is being charged AC adaptor connected Glows white when the main battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life an...

Page 118: ...ft corner of the keyboard When the ON OFF light or power button light flashes amber it indicates that the system is suspended using the Windows operating system Sleep command Sample Illustration Power and battery light locations Power button System Indicator Lights AC power light Battery light Internal storage drive light Bridge Media ON OFF light Adapter light ...

Page 119: ...orking in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and rep...

Page 120: ...n the notification goes off To change the default notification settings 1 Click Start Control Panel Mobile PC and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears Sample Image Advanced settin...

Page 121: ...your battery Enable Sleep or Hibernation which saves power when you turn off the computer and turn it back on again Use the Windows power saving option plans These power saving options control the way in which the computer is configured By using them you can increase the length of time you can use the computer before you need to recharge the battery Microsoft has combined these options into preset...

Page 122: ...n for your work environment or create your own custom plan 3 Click Create a Power Plan to set up a new plan To edit a plan or to edit advanced settings continue to the following steps 4 Click Change Plan Settings to choose the plan you want to edit This screen allows you to change basic settings 5 Click Change Advanced Settings to access settings for battery notification levels internal storage dr...

Page 123: ...y time but the highest performance from your computer The Balanced plan is a compromise between battery time and performance Using a hot key to set the Power Plan You may use a hot key to set the Power Plan To set the Power Plan 1 Press Fn and F2 simultaneously to display the Power Plan hot key card Sample Image Power Plan hot key card 2 While continuing to press Fn press F2 until you select the d...

Page 124: ...s reduced and the interval before Sleep mode takes effect is shortened To turn on eco Mode press the eco utility button Sample Illustration Locating the eco utility button The TOSHIBA eco Utility monitors your power savings from using eco Mode by tracking real time power consumption and accumulated savings over time To learn how to access the utility see TOSHIBA eco Utility on page 174 For more in...

Page 125: ...ery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery Removing the battery from the computer To r...

Page 126: ...the computer Sample Illustration Removing the battery If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately Always dispose of used battery packs in compliance with all applicable laws and regulations Put insulating tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock ...

Page 127: ... slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slide into the slot easily move the battery release lock to the unlocked position and try again Do not force the battery into position Sample Illustration Inserting the battery 3 Slide the battery release lock to the locked position Sample Illustration Locking...

Page 128: ... charging could damage it Avoid touching the metal terminals of the battery with another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release caustic liquid If a battery is leaking or damaged replace it immediately Use protective gloves when handling a d...

Page 129: ...ect the AC adaptor to the computer and the power cord cable to a power outlet The DC IN or AC power light should glow white and the battery light should glow amber to indicate that the battery pack is being charged If the DC IN or AC power light indicator does not glow power is not being supplied Check the connections for the AC adaptor and power cord cable 5 Charge the battery pack until the batt...

Page 130: ...After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under certain applicable laws and regulations it may be illegal to dispose of old batteries by placing them in the trash Please be kind to our shared environment Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them ...

Page 131: ...or the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When traveling by air you may be required to pass your computer through airport security equipment The X ray equipment will not harm your computer Before using your ...

Page 132: ...erything you can do in the Windows operating system You use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 133: ...p icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area Various icons are initially displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files until you empty the Recycle Bin TECHNICAL NOTE If you delete a file from a diskette or flash media it does not go into the Recy...

Page 134: ... associated with that program appears on the Taskbar With some programs a button appears on the Taskbar for each document or window you open You can use these buttons to quickly switch between the programs or windows To make a program or window the currently active one click the associated Taskbar button Notification Area The Notification Area displays icons of tasks or programs that run continuou...

Page 135: ...mited Your system comes with a wireless LAN module This is a technology that expands wireless communication beyond networking equipment and can connect many different kinds of electronic devices without the need for cables For information on how to set up a wireless connection refer to your wireless networking device documentation or your network administrator To use your wireless communication sl...

Page 136: ...strator for network settings and additional considerations To set up a dial up connection use the Connect to the Internet Wizard 1 Click Start Control Panel Network and Internet and then Connect to the Internet 2 Click Dial Up 3 Enter the phone number and account information of your Internet connection 4 Click Connect and let the program dial the number The computer connects to the Internet Connec...

Page 137: ...to the modem port 2 Connect the other end to the RJ 11 wall jack Sample Illustration Connecting to a wall jack Connect the built in modem only to ordinary analog phone lines Never connect the built in modem to a digital line ISDN Never connect the built in modem to the digital connector on a public telephone or to a digital private branch exchange PBX Never connect the built in modem to a key tele...

Page 138: ...nterlinked documents located on computers connected to the Internet that work together using a specific Internet protocol called Hypertext Transfer Protocol HTTP The World Wide Web offers information as text images audio or video to be referenced from anywhere in the world Special programs called Web browsers are specifically designed to work with HTTP They make it easier to connect to a particula...

Page 139: ...rator about connecting to the Internet Surfing the Internet Once connected to the Internet the Web browser displays a home page for example your ISP s home page on the Internet or your company s Web site home page To visit a desired Web site type in the Web address The Web address or Uniform Resource Locator URL is a unique identifier for that computer system linked to the Internet Web addresses c...

Page 140: ...and adding short comments and Internet links They may also provide a forum to encourage visitors to leave comments and to interact with the publisher Message boards A Message board is a script on a Web site with a submission form that allows visitors to post messages called threads or posts on that Web site for others to read that pertain to a particular subject and unlike blogs are generally shor...

Page 141: ... to the computer 2 Click Start All Programs Accessories and then Sound Recorder Sample Image Sound Recorder screen 3 Click the Start Recording button 4 Speak normally into the microphone 5 When you have finished recording click the Stop Recording button The Save As dialog box appears 6 To save the file type a file name and then click Save Using external speakers or headphones Your computer is equi...

Page 142: ...kers use the volume controls on each speaker For headphones use the computer s volume control Using the Web Camera Available on certain models Your computer may come with a built in Web Camera With this Web Camera you can do the following Take pictures and record videos with your computer Chat with others and have them see you while using instant messaging IM programs Have video conference calls T...

Page 143: ...ssCard 1 Locate the ExpressCard slot on the side of the computer You may first need to remove the card slot protector before you can insert a card 2 Insert the ExpressCard Sample Illustration Inserting an ExpressCard 3 Push the ExpressCard into the slot until it locks in place Removing an ExpressCard 1 Prepare the card for removal by clicking the Safely Remove Hardware icon in the Notification Are...

Page 144: ...D Mini SD Micro SD MMC MultiMediaCard or xD Picture Card media These media can be used with a variety of digital products digital music players cellular phones PDAs digital cameras digital video camcorders etc To use a micro or mini SD card an SD adapter is required The Bridge Media Adapter slot may also support other types of media For a complete list of supported media visit Toshiba s Web site a...

Page 145: ... You could expose the storage area to static electricity which can destroy data Removing memory media 1 Prepare the media for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the...

Page 146: ... with USB ports the i LINK port supports both Plug and Play automatic configuration and hot swapping the ability to connect and disconnect devices while the computer is on Using the eSATA USB combo port Your computer includes an eSATA USB combo port which can be used with both eSATA external Serial Advanced Technology Attachment devices and USB devices The eSATA interface supports fast data transf...

Page 147: ...s These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility TOSHIBA SD Memory Card...

Page 148: ...A eco Utility TOSHIBA Service Station TOSHIBA PC Health Monitor ConfigFree TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click Start All Programs Toshiba Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window ...

Page 149: ... TOSHIBA Assist offers four categories of options Connect Secure Protect Fix Optimize Connect The features available in this category are ConfigFree Connectivity Doctor Bluetooth Settings Sample Image TOSHIBA Assist window Connect tab ...

Page 150: ...150 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 151: ...151 Utilities TOSHIBA Assist Protect Fix The features available in this category are TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 152: ...vailable in this category are TOSHIBA SD Memory Card Format Utility Mouse Utility TOSHIBA Hardware Setup TOSHIBA Zooming Utility TOSHIBA Button Support TOSHIBA Accessibility TOSHIBA Face Recognition Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 153: ...ed with your computer To reinstall drivers and applications 1 Click Start All Programs Toshiba Recovery and then TOSHIBA Application Installer 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen prompts to complete the installation process ...

Page 154: ...s unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor pass...

Page 155: ...ember it Toshiba is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 Click Start All Programs Toshiba Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Supervisor Password tab of the TO...

Page 156: ...upervisor Password tab of the TOSHIBA Password Utility window appears 4 Click Not Registered A pop up screen appears asking for a password 5 Enter the password then click OK 6 Click OK to exit 7 Restart the system to complete the process Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password Toshiba str...

Page 157: ...e Image TOSHIBA Password Utility window 2 Click Registered 3 Enter your password and then enter it again to verify 4 Click OK 5 Click OK to exit Deleting a user password To cancel the power on password function 1 Click Start All Programs Toshiba Utilities and then TOSHIBA Password Utility The TOSHIBA Password Utility window appears 2 Click Not Registered 3 Follow the on screen instructions to remo...

Page 158: ...guring Settings Authentication Functions Please note that some changes to the likeness of a registrant such as hair style changes or wearing a cap or glasses may affect the recognition rates when such changes occur after the registrant s image has been registered TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to...

Page 159: ... the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs Toshiba Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appe...

Page 160: ...et the motion detector s sensitivity level for AC power and battery power operation To use the TOSHIBA HDD Protection utility 1 Click Start All Programs Toshiba Utilities and then HDD Protection or click the HDD Protection icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA HDD Protection Properties window appears Sample Image TOSHIBA HDD Protection Properties window 2 Select ON to enable HD...

Page 161: ...Programs Toshiba Utilities and then SD Memory Card Format The TOSHIBA SD Memory Card Format screen appears Sample Image TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card 3 Select the formatting option Quick Format Full Format 4 Click Start to begin formatting The formatting progress is displayed in the horizontal bar in the window 5 When formatting is comp...

Page 162: ...dware and Sound or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears Sample Image Mouse Properties screen The settings you can change are divided into these categories Buttons Pointers Pointer Options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device 2 Adjust the settings as desired then click ...

Page 163: ... Sample Image TOSHIBA Hardware Setup screen General tab options The TOSHIBA Hardware Setup screen may have the following tabs Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer then quickly pressing the F12 key Select the boot device ...

Page 164: ...ay When the computer restarts it remembers the last configuration If data does not appear on the display you are using after starting in Sleep Mode press Fn F5 For more information see Directing the display output when you turn on the computer on page 79 General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to access the wak...

Page 165: ...abled and shows the position of the USB port that supports the USB Sleep and Charge function It also displays the remaining battery capacity Starting the USB Sleep and Charge Utility To start this utility click Start All Programs Toshiba Utilities and then USB Sleep and Charge USB Sleep and Charge Your computer can supply USB bus power DC 5V to the USB port even when the computer is in Sleep Mode ...

Page 166: ... use Using the USB Sleep and Charge function to charge external devices will take longer than charging the devices with their own chargers If an external device is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to...

Page 167: ...USB Sleep and Charge function for the USB port assigned to that group In the default state the group is disabled Power supply mode settings There are several USB Sleep and Charge function modes The default setting is Mode 1 Select one of the other modes in the drop down menu of the USB Sleep and Charge window if the charge function cannot be used in Mode 1 In this situation select a different mode...

Page 168: ... allows you to select which applications will work with the zoom in out hot keys see Zoom Display resolution on page 228 You may select all applications or any subset of the following Microsoft Internet Explorer Microsoft Office Windows Media Player Adobe Acrobat Reader Icons on the desktop To access the TOSHIBA Zooming Utility 1 Click Start All Programs Toshiba Utilities and then TOSHIBA Zooming ...

Page 169: ...ation Area and then click Help TOSHIBA Button Support TOSHIBA Button Support allows you to customize the Mute and Media buttons These buttons are located on the system control panel directly above the keyboard To access TOSHIBA Button Support 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Button Support window appears Sample Image TOSHIBA Button Support s...

Page 170: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs Toshiba Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Page 171: ... or damage that might arise out of the use of the fingerprint software or utility Using the Fingerprint Authentication Utility To access the Fingerprint Authentication Utility click Start All Programs Toshiba Utilities and then select the Toshiba Fingerprint Utility For information on enrolling fingerprints and using the utility please refer to your online help file It is recommended that you comp...

Page 172: ...e guidelines and or procedures might result in damage to the reader or cause reader failure finger recognition problems or lower finger recognition success rate Do not scratch or poke the reader with your nails or any hard or sharp objects Do not press the reader with too much pressure Do not touch the reader with a wet finger or any wet objects Keep reader surface dry and free of water vapor Do n...

Page 173: ... soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate may be lowered The fingerprint for each finger is different and unique Please ensure that only the registered or enrolled fingerprint or fingerprints are used for identification Check sliding position see illustration below Samp...

Page 174: ...software or utility TOSHIBA eco Utility The TOSHIBA eco Utility monitors your power savings from using eco Mode by tracking real time power consumption and accumulated savings over time To access the TOSHIBA eco Utility do one of the following Click Start All Programs TOSHIBA Utilities and then eco Utility Double click the TOSHIBA eco Utility icon in the System tray Right click the TOSHIBA eco Uti...

Page 175: ...f your Windows desktop The TOSHIBA Agreement Notification Utility displays providing an overview of the TOSHIBA PC Health Monitor and the TOSHIBA Service Station For more information about the TOSHIBA PC Health Monitor please see TOSHIBA PC Health Monitor on page 176 If the icon does not appear in the Notification Area you can use the TOSHIBA Application Installer to install the TOSHIBA PC Health ...

Page 176: ... the computer and related devices and logs service relevant information on the computer s internal storage drive The collected information includes device operation time and number of actuations or status changes e g number of power button and Fn key combination uses and AC adaptor battery LCD fan HDD sound volume wireless communication switch docking and USB information date of initial system use...

Page 177: ...e drive The TOSHIBA PC Health Monitor software does not extend or modify Toshiba s obligations under its standard limited warranty in any way Toshiba s standard limited warranty terms and limitations apply Enabling the TOSHIBA PC Health Monitor To enable the TOSHIBA PC Health Monitor 1 Click the icon in the Notification Area of your Windows desktop The TOSHIBA Agreement Notification Utility displa...

Page 178: ...ept TOSHIBA PC Health Monitor only Accept TOSHIBA Service Station only Decline both If you do not want to install either program at this time but you d like to be reminded to install one or both programs at a later date click the drop down arrow next to days to specify when you would like a reminder and then click Remind me 5 If you chose to install one or both programs in the previous step click ...

Page 179: ...ee Connectivity Doctor on page 180 Profile Settings The Profiles utility lets you switch between network configurations For more information see Profile Settings on page 181 Getting Started This section contains information about the ConfigFree main screen and how to start and set up ConfigFree For more detailed information on setting up and using ConfigFree see the Help File included in the appli...

Page 180: ...oblems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired and wireless network devices Access points The Connectivity Doctor displays the following information Status of the PC Network Connections Status of wired and wireless connections Wireless Connection band a b g etc Stat...

Page 181: ...red network settings on the computer as well as information about any network devices The following settings can be saved or captured in a profile Internet settings includes LAN settings proxy server settings and the address of a home page that opens automatically when Internet Explorer starts Devices lets you enable or disable settings of wired and wireless network devices infrared devices and se...

Page 182: ...182 Utilities ConfigFree 3 Click Open Settings The ConfigFree Profile Settings window appears Sample Image ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard ...

Page 183: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 184: ...utton in the lower right part of the Start menu The Shut Down menu appears Sample Image Shut Down menu 2 Click Shut Down The computer shuts down completely Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adaptor and power cord cable properly or installed a charged battery Press and hold the power b...

Page 185: ...on page 189 The computer is not accessing the internal storage drive or the optional external diskette drive Your computer normally loads the operating system from the internal storage drive If you have an internal storage drive problem you will not be able to start the computer Insert a system diskette into the optional external diskette drive and press F12 when the machine starts and use the arr...

Page 186: ...g 2 Put the battery back into the computer Do not connect the AC adaptor Try turning the computer on again If the computer starts normally the AC adaptor may be defective and will need to be replaced see the Toshiba Web site at accessories toshiba com If the AC power light starts flashing remove the battery and continue with the steps below 3 Connect the AC adaptor to the computer Leave the batter...

Page 187: ...sily detect if the operating system is not working correctly For example The operating system fails to start after the initial startup appears The operating system takes a long time to start The operating system responds differently from the normal routine The screen does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as instal...

Page 188: ...lems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your access can be slow and popularity of the sites you are trying to access If accessing a particular site is very slow try later My browser cannot find the URL address I typed in Make sure you se...

Page 189: ...ware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem try using Windows Help and Support to troubleshoot the problem first For help on hardware conflicts 1 Click Start then click Help and Support or press F1 2 Click Troubleshooting in the Find an answer section A list of category links appears 3 Click a topic under Hardware and dr...

Page 190: ... change the configuration of a device Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them Checking device properties Device Manager provides a way to view the properties of a device Properties includ...

Page 191: ...at seem to be hardware or even software related It is worthwhile checking for these first 1 Click Start and then click the arrow next to the Lock button in the lower right part of the Start menu The Shut Down menu appears 2 Click Shut Down The computer shuts down completely 3 Remove the memory module following the instructions in Removing a memory module on page 59 4 Reinstall the memory module fo...

Page 192: ... by plugging in a lamp or other appliance The AC adaptor and power cord cable work correctly but the battery will not charge The battery does not charge while the computer is consuming full power Try turning off the computer The battery may not be inserted correctly in the computer Turn off the computer remove the battery clean the contacts with a soft dry cloth if necessary and replace the batter...

Page 193: ... accessories information included with your computer or visit the Toshiba Web site at accessories toshiba com Refer to this site often to stay current on the most recent software and hardware options for your computer and for other product information For more information on maintaining battery power see Charging batteries on page 115 Keyboard problems If when you type strange things happen or not...

Page 194: ...Fn key and pressing the F5 key several times will advance you through the display options If you are using an external monitor Check that the monitor is turned on Check that the monitor s power cord cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the computer is firmly attached Try adjusting the contrast and brightness controls on the ext...

Page 195: ...e external display device does not work Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher Devices that do not support this resolution will only work in Internal External mode and not simultaneous mode Small bright dots appear on your TFT display when you turn on your computer Small bright dots may appear on your screen display when you turn on your compu...

Page 196: ... FAT on the disk and repairs any damage it finds To run Error checking 1 Click Start and then Computer 2 Right click the drive you want to check 3 On the pop up menu click Properties The drive s Properties box appears This feature is not available for optical drives 4 Click the Tools tab 5 Click the Check now button The Check Disk box appears 6 You can choose one or both options Automatically fix ...

Page 197: ...e the disc Make sure the tray is clean Any dirt or foreign object can interfere with the laser beam Examine the disc to see if it is dirty If necessary wipe it with a clean cloth dipped in water or a neutral cleaner Replace the disc in the tray Make sure that the disc is lying flat label side up Close the tray carefully making sure it has shut completely You press the disc eject button but the dri...

Page 198: ...lume mute is disabled Check that the volume control on the computer is turned up If you are using external headphones or speakers check that they are securely connected to your computer The computer emits a loud high pitched noise This is feedback between the microphone and the speakers It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too ...

Page 199: ...k Check the ExpressCard status 1 Click Start Control Panel System and Maintenance and then Device Manager 2 Double click the appropriate ExpressCard which will be listed under one of the categories shown for example Disk drives Network adapters Other etc The operating system displays your ExpressCard s Properties dialog box which contains information about your ExpressCard configuration and status...

Page 200: ... on page 83 and Sleep mode on page 83 The system does not recognize your ExpressCard Refer to the ExpressCard documentation Removing a malfunctioning card and reinstalling it can correct many problems An ExpressCard error occurs Reinsert the card to make sure it is properly connected If the card is attached to an external device check that the connection is secure Refer to the card s documentation...

Page 201: ...ifferently from the way they print it See if your program has a print preview mode This mode lets you see your work exactly as it will print Contact the software manufacturer for more information Modem problems Available on certain models This section lists common modem problems The modem will not receive or transmit properly Make sure the cable from the modem to the telephone line is firmly conne...

Page 202: ...adapter check the device list in Device Manager part of the Windows Control Panel Hardware and Sound Some Toshiba models may have a Wireless antenna ON OFF switch even though they do not have an internal Wi Fi adapter Verify that signal strength is good using the utility provided with the Wi Fi adapter If another computer is on the same network verify that it has network access and can connect to ...

Page 203: ...ctly to your router or broadband modem by plugging a standard CAT5 Ethernet patch cable sold separately into your computer s RJ45 Ethernet port If your connection problem disappears the problem lies in the Wi Fi part of your network Use the PING command to verify a connection to the gateway at 192 168 1 1 a default gateway for most wireless routers 1 Click Start to open the Start menu 2 Type Cmd i...

Page 204: ...at the drive supports 2 Ensure that the disc is properly inserted in the drive tray 3 Use the DVD Player software that came with your computer to view DVD movies 4 Clean the disc and try again A dirty drive can also cause audio problems If you have tried several discs and all fail consider sending your drive to an authorized service provider to get it cleaned 5 Verify that your computer recognizes...

Page 205: ...computer to an optical disc or external hard disk Here are some ways you can do this Use the Windows operating system to back up files or your entire computer to an optical disc or external hard disk Copy files to a rewritable external storage device Connect your computer to the office network and copy files to your network partition Some people use a combination of these methods backing up all fi...

Page 206: ...ndows operating system configuration and saves them for later recall If you experience problems after installing some new hardware or software you can easily select a previously established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or softwar...

Page 207: ...e Point you selected is the correct one If it is not click Back to return to step 4 6 Close all programs and save all open files 7 Click Finish and then Yes to begin the system restore 8 Your Windows operating system configuration will now be restored to the state it was in when the chosen Restore Point was created and then the computer will be automatically restarted Backing up your data or your ...

Page 208: ...backup that will be performed periodically and will only include the changes made since the last backup 7 Follow the on screen help to complete your backup For more help click Start Help and Support and search for back up General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware printers pointing devices external hard drives DVD...

Page 209: ...does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your computer system install just one at a time creating Restore Points immediately before each successive installation This will make it much easier to determine the origin of any...

Page 210: ...is set to Enabled the USB Wakeup function does not work for ports that support the USB Sleep and Charge function In that case use a USB port that does not have the USB Sleep and Charge function compatible icon if you have a non Sleep and Charge USB port available or disable the USB Sleep and Charge function For more information see USB Sleep and Charge Utility on page 165 The eSATA device is not r...

Page 211: ...uggestions Contact the software company s technical support group for their assistance Consult the dealer from whom you purchased your computer and or program Your dealer is your best source for current information For the detailed specifications for your computer visit pcsupport toshiba com Go to the Tech Support Center select your particular model from the list and go to the Detailed Specificati...

Page 212: ...hey occurred For technical support call the Toshiba Customer Support Center Within the United States at 800 457 7777 Outside the United States at 949 859 4273 Other Toshiba Internet Web sites Toshiba s worldwide offices toshiba com Worldwide Toshiba corporate site computers toshiba com Marketing and product information in the USA accessories toshiba com Accessories information in the USA www toshi...

Page 213: ...stems 9740 Irvine Blvd Irvine California 92618 USA 800 457 7777 within the US 949 859 4273 outside of the US this call may incur long distance charges Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernand...

Page 214: ...pplications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Mute Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless TouchPad Zoom Display resolution Backlit Keyboard available on certain models ...

Page 215: ...r along the top of the screen Sample Image Hot Key Card display 2 Double click the Card for the system function to be modified The selected Card is displayed full size with its available options below it All other Cards are again hidden from view 3 Click the desired option To use a Hot Key Card using a hot key 1 Press and hold the Fn key 2 Press the hot key associated with the desired function The...

Page 216: ... refer to TOSHIBA PC Diagnostic Tool Utility on page 159 ConfigFree utility For more information refer to ConfigFree on page 179 Bluetooth settings This Application Card launches your Bluetooth settings TOSHIBA Zooming utility For more information refer to TOSHIBA Zooming Utility on page 168 Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility TOSHIBA Hardware Setup...

Page 217: ... Cards display at the top of the screen Sample Image TOSHIBA Card display 2 Click the stacked card on the far right of the display The Application Cards are hidden under this card The Application Cards appear and the Hot Key Cards are stacked under the Card on the far left Sample Image Application Card display 3 Click the Card for the application Card to appear 4 Click the full size Card to launch...

Page 218: ... the bottom row are enabled and can be selected when the Application Cards are displayed The top row contains all of the disabled cards 4 To enable a card drag it from the top row to the bottom row To disable the card drag it from the bottom row to the top row 5 To close the Card Case click the icon in the top corner of the screen Hot key functions Hot key functions are performed using either the ...

Page 219: ...BA Card or hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones Selecting this Card or pressing the hot key displays the following options Sample Image Volume Mute options To enable mute select To disable mute select ...

Page 220: ...ant security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer or Fn This TOSHIBA Card or hot key blanks the display Selecting this Card or pressing the hot key displays the following options Sample Image Security options To enable lock select To cancel select ...

Page 221: ...cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window Selecting this Card or pressing the hot key displays the currently selectable power plans Sample Image Power Plan options Cycle through the power plans then select the desired power plan ...

Page 222: ...IBA Card or hot key places the computer into Sleep mode For more information about Sleep mode please see Using and configuring Sleep mode on page 89 Selecting this Card or pressing the hot key displays the following options Sample Image Sleep options To enable Sleep mode select To cancel select ...

Page 223: ...r into Hibernation mode If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 86 Selecting this Card or pressing the hot key displays the following options Sample Image Hibernation options To enable Hibernation mode select To cancel select ...

Page 224: ...n display and external monitor simultaneously External monitor only TV or other external video device only Built in display and TV or other external video device simultaneously Built in display and external monitor extended desktop Built in display and TV extended desktop Swap Switch primary display between internal display and external monitor when using extended desktop To use a simultaneous mod...

Page 225: ...and External Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display This TOSHIBA Card decreases or increases the screen brightness Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the follow...

Page 226: ...bled Enables just the Wi Fi module Bluetooth enabled Enables just the Bluetooth module All disabled Disables the Bluetooth and Wi Fi modules All enabled Enables the Bluetooth and Wi Fi modules Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To enable Bluetooth select To enable all select To disable all se...

Page 227: ...TOSHIBA Card or hot key enables disables the TouchPad For more information on using the TouchPad see Using the TouchPad on page 75 Selecting this Card or pressing the hot key displays the following options Sample Image Disable or Enable TouchPad options To enable the TouchPad select To disable the TouchPad select ...

Page 228: ...isplay resolution or Fn Space bar This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution ...

Page 229: ... TOSHIBA Zooming Utility to zoom out Fn This hot key turns the TOSHIBA Zooming Utility to zoom in Fn This hot key turns the backlit keyboard off and on Available on certain models The default Fn Z toggle functionality is set to off To enable this functionality see Illumination in TOSHIBA Hardware Setup on page 163 NOTE ...

Page 230: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 231: ...rnating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewrite memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current DMA direct memory access DIMM dual inline memory module ...

Page 232: ... Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integration MB megabyte MIDI Musical Instrument Digital Interface PC personal computer PCI Peripheral Component Interconnect PCMCIA Personal Computer...

Page 233: ...most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be c...

Page 234: ...stem disk boot priority startup sequence The order in which the computer accesses its internal storage drives to locate the startup files Under the default startup sequence the computer looks for the startup files in the diskette drive before checking the internal storage drive bus An electrical circuit that connects the central processing unit CPU with other parts of the computer such as the vide...

Page 235: ...ated See also double click color palette A set of specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility The extent to which computers programs or devices can work together harmoniously using the same commands formats or language as another configuration 1 The collection of components that make up a single computer system 2 How parts of ...

Page 236: ...urn a computer option off See also enable disc A round flat piece of material designed to be read from and written to by optical laser technology and used in the production of optical discs such as CDs and DVDs Compare disk disk A round flat piece of material that can be magnetically influenced to hold information in digital form and used in the production of magnetic disks such as diskettes and h...

Page 237: ...eft mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM digital versatile or video disc read only memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E emulation A technique in which a device or program imitates ano...

Page 238: ...o prepare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Th...

Page 239: ...at represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized world wide network of computers that provides electronic mail the World Wide Web and other services See al...

Page 240: ...nd data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See RAM ROM microprocessor See central processing unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides...

Page 241: ...are the Windows Vista Ultimate and Windows Vista Home Basic operating systems optical drive A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos P palette See color palette parallel Processes that occur simultaneously In communications it means the transmission of more than one bit of information at a time On your compute...

Page 242: ...roperties The attributes of an object or device For example the properties of a file include the file s type size and creation date R RAM random access memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ROM random access ...

Page 243: ...shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware solid state drive A data storage device that utilizes solid state memory as opposed to a hard disk see hard disk Much like hard disks solid state d...

Page 244: ...iversal serial bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management W Web See World Wide Web Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless c...

Page 245: ...ower 121 disposal 129 installing 125 127 low charge 119 maintaining 129 monitoring power 49 117 not charging 192 notifications 120 power plan 221 power plan hot key 123 real time clock RTC 114 116 remaining power 119 removing 125 safety precautions 128 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 145 removing memory media 145 button power 51 start 134 buttons e...

Page 246: ...cable 48 printer 80 connection set up 136 Ctrl keys 97 D desktop creating new icon 133 major features 133 desktop exploration 132 desktop icons 133 Device Manager 190 checking properties 190 devices keyboard 80 mouse 80 Disk Defragmenter 196 disk drive corrupted damaged data files 197 missing files trouble accessing a drive 196 running slow 196 display does not look normal flickers 194 external mo...

Page 247: ...e 80 external display device RGB port 77 external display adjusting 80 F FAT File Allocation Table 196 file extensions 102 file backing up 96 files backing up 103 printing 102 restoring 104 saving 101 fingerprint authentication 171 Fingerprint Authentication Utility using 171 Fn keys 97 function keys 97 H hardware conflicts 189 resolving 190 HDMI Out Port 77 headphones using 141 Help and Support W...

Page 248: ...Ps 138 J jack RJ 11 137 K keyboard character keys 97 function keys 97 hot keys 229 not working 185 special Windows keys 98 troubleshooting 193 using 97 keyboard external 80 L light AC power 47 drive in use indicator 105 lock computer using 93 M main battery changing 125 installing 125 127 removing 125 safety precautions 128 manual eject hole optical drive 105 memory adding 53 problem solving 191 r...

Page 249: ...77 power computer will not start 184 connecting cable to AC adaptor 48 cord cable 48 cord cable connectors 230 energy saving features 113 problem solving 192 turning on 51 power button 51 power plan hot key 123 power plans 121 power source connecting 48 powering down using Hibernation 86 using Shut Down 84 using Sleep 89 precautions 44 printer connecting 80 problem solving 200 201 printing a file ...

Page 250: ...210 USB Wakeup function does not work 210 warning resume failure 185 Windows operating system not working 187 program starting 98 programs not running correctly 197 projector 77 connecting 78 R real time clock RTC battery 114 recording sounds 141 recording sounds 141 Recovering the Internal Storage Drive 62 recycle bin icon 133 registering computer 52 removing CDs and DVDs 107 DVD with computer of...

Page 251: ...A Assist 148 TOSHIBA Button Support 169 TOSHIBA eco Mode Using 124 TOSHIBA eco Utility 174 TOSHIBA Face Recognition Utility 158 TOSHIBA Hardware Setup 163 TOSHIBA HDD Protection Utility 160 Toshiba online resources 112 TOSHIBA PC Diagnostic Tool Utility 159 TOSHIBA PC Health Monitor 176 TOSHIBA SD Memory Card Format Utility 161 TOSHIBA Service Station 175 TOSHIBA Zooming Utility 168 TouchPad contr...

Page 252: ...imited warranty 42 Web 138 Web Camera using 142 Web sites 211 Wi Fi wireless networking 135 Windows Explorer 99 Windows operating system Help and Support 189 problem solving 187 Windows operating system desktop 132 Windows Start menu 99 wireless networking 135 Wizards Connect to the Internet 136 World Wide Web 138 www 138 ...

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