Toshiba 8100 series User Manual Download | Manualshive

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207

Troubleshooting
Guide

Some problems you may encounter when using your Tecra 8100
computer are relatively easy to identify and solve. Others may
require help from your network administrator or the manufacturer
of the software program.

This chapter aims to help you solve many problems yourself. It
covers the problems you are most likely to encounter.

Read the section headings on the opposite page, then turn to the
section that covers the type of problem you are having. Read the
section and see if it describes your problem. If so, follow the steps
for solving it.

Problems that are easy to fix

The more you work with your computer, the more likely you are
to encounter one or more of the following problems. Usually, you
can solve them relatively easily.

If your computer or one of the devices connected to it isn’t
working properly, try this procedure first:

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Summary of Contents for 8100 series

Page 1: ...de If you need assistance www pcsupport toshiba com InTouchsm Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see Chapter 10 on page 206 in this guide ...

Page 2: ...e the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE Only peripherals complying with the FCC Class B limits may be attached to this computer Operation with non compliant peripherals or peripherals...

Page 3: ...ng information The telephone number of the line to which you will connect the modem The FCC registration number of the modem The Ringer Equivalence Number REN of the modem which is 0 8B The modem connects to the telephone line by means of a standard jack called the USOC RJ11C Type of Service Your modem is designed to be used on standard device telephone lines Connection to telephone company provid...

Page 4: ...ile a complaint with the FCC In the event repairs are ever needed on your modem they should be performed by Toshiba Corporation or an authorized representative of Toshiba Corporation Disconnection If you should ever decide to permanently disconnect your modem from its present line please call the telephone company and let them know of this change Fax Branding The Telephone Consumer Protection Act ...

Page 5: ...communications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselve...

Page 6: ...closure Location of the required label Sample shown below Location of the label and manufacturing information may vary CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep it for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service ...

Page 7: ...he information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PUR...

Page 8: ... trademark of Mediamatics Inc Macrovision is a trademark of Macrovision Inc SoundBlaster Pro is a trademark of Creative Labs Inc CompuServe is a registered trademark of America Online Inc RingCentral is a registered trademark of Ring Zero Systems Inc S3 Savage MX is a trademark of S3 Corporation IntelliSync is a trademark of Puma Technology Inc Yamaha is a registered trademark of Yamaha Corporatio...

Page 9: ...1 Front with the display panel closed 2 Left side 3 Back 4 Right side 6 Underside 7 Keyboard anddisplay features 8 Front with the display panel open 8 Indicator panel lights 9 External diskette drive 11 Chapter 2 Getting Started 13 Selecting a place towork 13 Creating a computer friendly environment 13 Keeping yourself comfortable 14 Other precautions 17 ...

Page 10: ...evice 32 Directing the display output when you turn on the computer 34 Adjusting the quality of the external display 35 Video limitations 35 Using an external keyboard 36 Making your external keyboard emulate the Fn key 36 Using a mouse 36 Setting up a PS 2 mouse with the AccuPoint II 37 Connecting a local printer 38 Connecting the external diskette drive 39 Connecting external speakers or headpho...

Page 11: ... toWindows NT 61 Using the keyboard 63 Character keys 63 Making your keyboard emulate a full size keyboard 64 Ctrl Fn and Alt keys 64 Function keys 65 Windows special keys 65 Overlay keys 65 Using the AccuPoint II 68 Starting a program 69 Starting a program from the Start menu 69 Starting a program from Explorer 69 Starting a program from Runmenu on the taskbar 70 Saving your work 71 Printing your...

Page 12: ...r on battery power 88 Charging the batteries 88 Monitoring battery power 89 What to do when the battery alarm sounds 92 Starting where you left off 93 Using Standby command 94 Using Suspend Resume memory mode 95 Using Hibernation mode 97 Shutdown mode hot key 101 Restartinga computer inStandby Suspend or Hibernate mode 102 Changing batteries 102 Taking care of your battery 104 Safety precautions 1...

Page 13: ...23 DVD Player controls 124 Using the DVDExpress shortcut keys 128 Using DVDExpress options 129 Playing CDs and files 130 Exchanging data with another computer 132 Using the computer s telephony feature 133 Setting up for communications 134 Connecting the modem to a telephone line 137 Sending a fax 137 Connecting directly to a remote computer 137 Connecting your computer to a network 137 Toshiba s ...

Page 14: ... user level password 168 Using the instant user level password 170 Supervisor level passwords 170 Setting a supervisor level password 170 Deleting a supervisor level password 173 Hard disk drive passwords Windows 98 Second Edition 175 Setting a hard disk drive User password 175 Deleting the hard disk drive User password 178 Setting a hard disk drive Master password 179 Deleting a hard disk drive M...

Page 15: ...password 204 HDD supervisor level password 204 Eject password 205 Dock prevention lock 205 Cable connection 205 Chapter 10 Troubleshooting Guide 207 Problems that are easy to fix 207 Problems when you turn on the computer 208 Resolving a hardware conflict 213 Using the Windows 98 Second Edition troubleshooting feature 213 Aplan of action 213 Resolving hardware conflicts on your own 213 Fixing devi...

Page 16: ...econd Edition 233 DVDExpress problems 236 Developing good computing habits 242 If you need further assistance 243 Contacting Toshiba 244 Toshiba s worldwide offices 247 Part III Appendixes Appendix A Hot Keys 255 Appendix B Features and Specifications 261 Appendix C Power Cable Connectors 273 Appendix D System Resources 275 Appendix E Video Modes 283 Glossary 287 Index 317 ...

Page 17: ...xvii ...

Page 18: ...About this guide xx Safety icons xx Other documentation xxii Operating system differences xxii Service options xxiii ...

Page 19: ...operating system you have a computer that truly meets your specific needs The Tecra 8100 notebook s modular design also lets you add change or update components at any time making this computer one of the most flexible tools you ve ever owned This User s Guide also contains information about your operating system either Microsoft Windows 98 Second Edition or Microsoft Windows NT Workstation 4 0 an...

Page 20: ...nd the index to find specific information If you are new to computers or have not used a notebook computer before read through the first couple of chapters to familiarize yourself with the components of the computer After that seek out whatever interests you most Safety icons This manual contains safety instructions that must be observed in order to avoid potential hazards that could result in per...

Page 21: ... property if the safety instruction is not observed NOTE This icon indicates information that relates to the safe operation of the equipment or related items Other icons used Additional icons highlight other helpful or educational information TECHNICAL NOTE This icon highlights technical information about the unit HINT This icon denotes helpful hints and tips DEFINITION This icon indicates the def...

Page 22: ...uilder CD Instructions explain how to completely recover selectively reinstall or custom configure your system The Windows documentation explains the features of the Microsoft Windows operating system Guides for other software that may come preinstalled on your computer and additional software on your Configuration Builder CD Operating system differences Under Windows 98 Second Edition the followi...

Page 23: ...an still use a USB compliant mouse or keyboard by setting the USB Legacy item in TSETUP to Enabled Service options Toshiba offers a full line of service options built around its SelectServ warranty programs See the warranty and service material included with your computer for registration information If you have a problem or need to contact Toshiba see If you need further assistance on page 243 ...

Page 24: ......

Page 25: ...O KNOW YOUR COMPUTER What s in Part I This part explains the computer components of your Tecra 8100 and how to use them Don t hesitate to skip around Guides such as this one are not meant to be read from cover to cover ...

Page 26: ...Chapter 1 Making sure you have everything 1 Finding where everything s located 1 Keyboard and display features 8 External diskette drive 11 ...

Page 27: ...to locate specific parts of the computer Making sure you have everything Before you do anything else consult the Quick Start card shipped with your unit to make sure you received everything If any items are missing or damaged notify your network administrator Finding where everything s located The next few pages take you on a guided tour of the computer and its components ...

Page 28: ...on page 8 The battery powers the computer when it is not connected to an AC outlet The volume control dial lets you adjust the loudness of thesystem speakers Pressing the reset button restarts the computer This button overrides the Suspend Standby command in Windows which enable you to continue working from where you left off Use this button when other methods of restarting the computer have faile...

Page 29: ...devices to this jack automatically disables the internal speakers The 3 5 mm microphone jack lets you connect an external monaural microphone or other audio input device Connecting a microphone or other device to this jack automatically disables the internal microphone The cooling vent provides ventilation to keep the computer s Pentium processor from overheating This lets the processor continue p...

Page 30: ...Slide this cover toward the rear of the computer to reveal the power button For more information see Turning on the computer on page 22 Back The USB Universal Serial Bus port provides a connection for USB peripherals USB is a single cabling and connection standard that supports a data transfer rate of up to 12 million bits per second Mbps for peripherals such as keyboards pointing devices and a vi...

Page 31: ...ws you to connect an external monitor For more information see Using external display devices on page 31 The expansion port allows you to connect one of several available expansion stations These devices provide additional expansion capability Formoreinformation see Using anexpansion device on page 40 and Expansion capability on page 269 The serial port lets you connect a serial mouse serial print...

Page 32: ...OM drive on page 75 For further information on SelectBay devices see Swapping SelectBay modules on page 47 The modem port lets you connect the computer s internal modem directly to a conventional telephone line The composite video port lets you connect your computer to an external video device such as a standard television set Attaching an optional PORT Noteworthy Computer Lock Cable to the securi...

Page 33: ...SelectBay of the Tecra can contain one of several interchangeable devices offering exceptional system flexibility For more information see Swapping SelectBay modules on page 47 The memory module lets you add more memory to your Tecra computer For more information see Adding memory on page 41 The PC Card lock keeps the PC Cards secure in their slots The PC Card lock retaining screw prevents the PC ...

Page 34: ...e the display latch to the right and lift the display panel 3 Adjust the display panel to a comfortable viewing angle CAUTION To avoid damaging the display panel be careful when opening and closing it Never force the panel beyond the point where it moves easily and never use it to lift the computer Front with the display panel open Screen AccuPoint II AccuPoint II buttons indicator panel Microphon...

Page 35: ...e combines the function of a mouse with the convenience of never having to remove your hands from the keyboard See Using the AccuPoint II on page 68 The built in microphone lets you record sounds The system indicator panel is made up of several status lights that provide information about various system functions See System indicator lights on page 9 for a description of each of the panel lights I...

Page 36: ...e SelectBay if installed The light glows amber when the battery is charging and green when the battery is fully charged The light does not glow if there is no battery in the SelectBay The hard disk drive light indicates that the hard disk is currently in use The SelectBay drive light indicates that the module installed in the SelectBay or the external diskette drive is currently in use Keyboard in...

Page 37: ...stead of the letter printed on the top of the key For more information see Using the overlay to type numeric data on page 66 External diskette drive Your computer comes with an external diskette drive designed for use with 3 5 inch diskettes You may connect the external diskette drive using the external diskette drive port on the left side of the computer or you may remove the drive from its case ...

Page 38: ... 2 Selecting a place to work 13 Other precautions 17 Setting up your computer 19 Turning on the computer 22 Operating system 24 Using the computer for the first time 24 When and how to turn off the computer 26 ...

Page 39: ...provides guidelines for setting up your computing environment Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you need to use such as a printer Leave enough space around the computer and other equipment to give adequate ventilation otherwise they may overheat To keep your computer in prime operating condition p...

Page 40: ...eme heat cold or humidity Operate the computer within a temperature range of 41 degrees to 95 degrees Fahrenheit 5 degrees to 35 degrees Celsius and 20 percent to 80 percent non condensing humidity Keeping yourself comfortable Strain and stress injuries are becoming more common as people spend more time using their computers However with a little care and proper use of the equipment you can work c...

Page 41: ...ng If you use an external monitor the top of the screen should be no higher than eye level If you use a paper holder set it at the same height and distance as the screen Seating and posture When using your computer maintain good posture with your body relaxed and your weight distributed evenly Proper seating is a primary factor in reducing work strain Some people find a backless chair more comfort...

Page 42: ...t Lower back support cushions are available at many office supply stores Sit with your back straight so that your knees hips and elbows form approximately 90 degree angles when you work Do not slump forward or lean back too far Lighting Proper lighting can improve the readability of the display and reduce eyestrain Position the display panel or external monitor so that sunlight or bright indoor li...

Page 43: ...tch your muscles and relieve your eyes A break of two or three minutes every half hour is more effective than a long break after several hours Avoid performing repetitive activities for long periods Intersperse such activities with other tasks Focusing your eyes on your computer screen for long periods can cause eyestrain Look away from the computer frequently and focus your eyes on a distant obje...

Page 44: ... subject it to sharp impacts Excessive pressure or impact can damage computer components or cause your computer to malfunction CAUTION Some PC Cards can become hot with prolonged use If two cards are installed both can become hot even if only one is used extensively Overheating of a PC Card can result in errors or instability in the PC Card operation Be careful when you remove a PC Card that has b...

Page 45: ...the AC adapter to power the computer and to charge its battery Connecting the AC adapter The AC adapter enables you to power the computer from an electrical outlet and to charge the computer s batteries Power cable and AC adapter To connect AC power to the computer 1 Connect the power cable to the AC adapter Connecting the power cable to the AC adapter Power cable AC adapter ...

Page 46: ...les can cause fire or electric shock Never modify forcibly bend place heavy objects on top of or apply heat to the power cable If the power cable becomes damaged or the plug overheats discontinue use There is a risk of electric shock Never remove the power plug from the outlet with wet hands Doing so may cause an electric shock CAUTION Use of the wrong AC adapter could damage your computer Toshiba...

Page 47: ... on the AC adapter If the computer is off the battery should fully charge in about three hours If the computer is on the battery will charge in four to ten hours provided the computer is not consuming full power If you are also charging a secondary battery housed in the SelectBay charging time will be longer NOTE Once the battery is charged for the first time avoid leaving the computer plugged in ...

Page 48: ...avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the computer by the display panel Turning on the power To turn on the computer 1 Make sure any external devices such as the AC adapter are properly connected and ready 2 If the diskette drive is connected check that it is empty 3 Slide the power button cover on the left side of the computer towar...

Page 49: ...ight glows amber while the battery is being charged and glows green when it is fully charged If a battery is installed in the SelectBay the SelectBay battery light glows amber when the battery is charging and green when the battery is fully charged Otherwise the light is off The hard disk drive light flashes to indicate that the hard disk drive is currently in use If there is a disk device install...

Page 50: ... Microsoft Windows 98 Second Edition Microsoft Windows NT Workstation 4 0 The appropriate Microsoft operating system documentation comes with your Toshiba computer Using the computer for the first time When you start your computer for the first time it prompts you to Set up your software Set date time properties Set up your printer Complete the initial start up procedure Register your computer Win...

Page 51: ... also extends your Toshiba warranty worldwide at no charge to you See the registration card and warranty information for details about the warranty options available from Toshiba Windows NT does not support online registration To register your computer complete and mail the registration card provided by Toshiba HINT After you turn on the computer for the first time it may give you the option to re...

Page 52: ...cally return to where you left off In Windows 98 Second Edition click Start Shut Down select Stand by and click OK In Windows NT click Start then Suspend or click Start Shut Down select Stand by and click OK The computer saves the state of all open programs turns off the display and goes into a low power suspended state The on off light pulsates amber indicating the machine is in Standby mode NOTE...

Page 53: ...Down command To shut down Windows 98 Second Edition and turn off your computer 1 Click the Start menu then Hibernate or select Start then Shut Down If you select Hibernate the computer saves the current state to disk and turns itself off If you select Shut Down the Shut Down dialog box appears Shut down the computer Windows 98 Second Edition 2 Select Shut down and click OK The computer shuts down ...

Page 54: ...disk Then the computer switches itself off There are a few additional things to keep in mind when you turn off the power Never turn off the power while the hard disk drive light or the SelectBay drive light on the system indicator panel is on Doing so may damage your hard disk diskette drive or DVD CD ROM drive If you close the display panel while the computer is on the Panel Close Alarm beeps lou...

Page 55: ...Part I Getting to Know Your Computer Getting Started When and how to turn off the computer 29 ...

Page 56: ...36 Connecting a local printer 38 Connecting the external diskette drive 39 Connecting external speakers or headphones 40 Connecting an external microphone 40 Using an expansion device 40 Adding memory 41 Swapping SelectBay modules 47 Inserting and removing PC Cards 53 Connecting a modem 55 ...

Page 57: ...an also connect threedifferent types of external display devices to one of two available video ports A television via the composite video port TECHNICAL NOTE In Windows 98 Second Edition you don t need an Internet connection to watch cable or broadcast TV but you must purchase a compatible TV tuner card A video display device such as a video projection unit via the composite video port An external...

Page 58: ...both the LCD display and an external video device display simultaneously This is available only if you ve set the Controller Option to Dual Controller Set the S3 Savage MX video controller option by clicking Start Settings Control Panel and clicking Display Properties Choose the Settings tab click the Advanced Properties button and select S3 Dual View If you re connecting an SVGA monitor skip to C...

Page 59: ... side of the computer 4 Turn on the external video device 5 Set the display mode by pressing Fn F5 or by setting the Display Properties settings For more information see Directing the display output when you turn on thecomputer on page 34 Connecting an external monitor You can easily attach an external monitor to your computer if you need a larger screen To do this 1 Connect the monitor s video ca...

Page 60: ...ng you want takes effect This hot key cycles through the settings in the following order Built in display only Built in display and external monitor simultaneously External monitor only Built in display and TV or other external video device simultaneously TV or other external video device only 3 Release the Fn key TECHNICAL NOTE You can also change these settings using the Display Properties Box S...

Page 61: ...e quality of the display will be limited to the capabilities of the external video device If the external video device such as an SVGA monitor is capable of displaying at a maximum resolution of 640 x 480 and your system is set for a higher resolution only part of the desktop will appear on the screen You can view the lost area by scrolling to it Since most televisions and video projectors oversca...

Page 62: ...h one of them connected to the USB port Making your external keyboard emulate the Fn key An external keyboard doesn t have the Fn key contained on the Tecra computer s built in keyboard If you use the computer s hot keys or have set up key combinations in Fn esse you ll probably missthesefeatureswhenusingan external keyboard Don t worry you can use a key combination on the external keyboard to emu...

Page 63: ...ble hardware damage PS 2 mouse with Windows 98 Second Edition To set the PS 2 mouse to work simultaneously with the AccuPoint II 1 Click Start Settings then point to Control Panel 2 Double click the Toshiba Hardware Setup icon 3 Select the Pointing Devices tab and click Simultaneous TECHNICAL NOTE You can also set this using the Pointing Devices setting in TSETUP PS 2 mouse with Windows NT To set ...

Page 64: ...ter s documentation If the printer can be switched between serial and parallel mode choose parallel because it is faster You also need a suitable printer cable which may come with your printer Otherwise you can purchase one from a computer or electronics store NOTE If your printer is ECP or IEEE compliant make sure your printer cable is an IEEE 1284 cable These instructions assume you have a paral...

Page 65: ...n for additional configuration steps For more information on getting your printer to print see Printing your work on page 72 Connecting the external diskette drive To connect the external diskette drive connect the cable to the diskette drive port Connecting the external diskette drive TECHNICAL NOTE You can also install the diskette drive as a SelectBay device For more information see Swapping Se...

Page 66: ... jack For more information on using headphones or external speakers see Using Microsoft CD Player on page 121 or Starting DVDExpress on page 123 Connecting an external microphone To record higher quality sounds you can attach an external microphone 1 Locate the microphone jack on the left side of the computer 2 Plug the microphone cord into the microphone jack 3 Turn on the microphone The internal...

Page 67: ...onnected while you are using your computer away from your desk When you return you can quickly connect your computer and have immediate access to all the devices Toshiba offers the following expansion devices for the Tecra 8100 NetDock Expansion Station NOTE The Expansion Station must be used with the NetDock purchased separately For more information see Expansion capability on page 269 and the us...

Page 68: ...ot beyond the BIOS memory check A message may display If this occurs contact Toshiba s support center at 800 457 7777 Since your Tecra 8100 computer was built to order it should have enough memory to run your current applications However if your requirements change you can install extra memory up to a maximum of 256 MB Memory module sizes Additional memory is easy to install Memory modules come in...

Page 69: ...ition 1 Press Fn and F3 simultaneously to display the Shutdown mode pop up window 2 While continuing to press Fn press F3 until you select Shut down 3 Release Fn The Shutdown mode pop up window disappears 4 Click Start then click Shut Down Windows displays the Shut Down Windows dialog box 5 Select Shut down the computer then click Yes or OK as appropriate Windows shuts down and automatically turns...

Page 70: ...s NT Workstation 4 0 shuts down and automatically turns off the computer Inserting a memory module The computer has two memory expansion slots Slot A and Slot B You can install one or two memory modules 1 Unplug the computer CAUTION Installing a memory module with the computer s power on may damage the computer the module or both 2 Close the display panel and remove any cables you may have connect...

Page 71: ...ow Your Computer Connecting Other External Devices Adding memory 45 4 Locate and remove the screws that hold the cover plate in place Unscrewing the memory module cover 5 Lift off the cover Removing the memory module cover ...

Page 72: ...ricity you may have built up To avoid damaging the memory module be careful not to touch its pin connector on the side you insert into the computer 6 Remove the memory module from its anti static packaging 7 Insert the memory module in the slot and gently press it down into place The clips on either side of the module will click to secure the module Inserting the memory module into the slot Pressi...

Page 73: ...h 5 in Installing a memory module to turn off the computer and open the memory slot 2 Pull the clips away from the memory module The memory module pops partially out of the slot Pulling the clips away from the memory module 3 Carefully remove the module from the slot 4 Replace the cover plate and screws 5 Turn the computer over and restart it Swapping SelectBay modules The SelectBay gives you addi...

Page 74: ...kette drive that came with your computer in a case designed for external use An optional secondary battery An optional secondary hard disk drive HDD HINT Items from this list that didn t ship with your computer may be purchased See the Toshiba Accessories Catalog Removing a module from the SelectBay 1 Turn off the power CAUTION Installing or removing a module while the computer power is on can dam...

Page 75: ... of the computer Sliding the module out If you are removing the weight saver retain it for transporting the computer when no other module is installed in the SelectBay NOTE The modules are attached to covers Usually you leave the covers on the modules However you must remove the diskette drive module from its cover to use it in the external casing ...

Page 76: ...iskette drive module on page 50 To install the battery you must make sure it s in the battery case See Placing the battery into the adapter on page 51 and Removing the battery from the adapter on page 52 2 Slide the module all the way into the SelectBay Inserting the diskette drive module The diskette drive module ships in a case ready to connect to the external diskette drive port Before installi...

Page 77: ...e module Once the drive module is out of its case you can attach it to the SelectBay drive cover Using the secondary battery in the SelectBay The optional secondary battery is shipped with an adapter that fits into the SelectBay Placing the battery into the adapter You must assemble the secondary battery and the adapter before placing the battery into the cover and installing it into the SelectBay...

Page 78: ... battery with the contacts on the adapter 2 Push down to snap the battery into the adapter Removing the battery from the adapter Removing the battery from the adapter 1 Holding the front of the battery adapter toward you slide the battery release latch to your right 2 Holding the latch to the right push up on the front of the battery until it pops out of the adapter Battery Adapter Battery release...

Page 79: ...Card Before you insert your PC Card read through the documentation that comes with the card to see if you need to do anything before you insert it CAUTION Your Tecra 8100 computer came with all the Card and Socket Services programs you need Even if your PC Card comes with its own version of Card and Socket Services you should use the files provided on your computer To insert a PC Card NOTE If your...

Page 80: ...upper or lower part of the slot Inserting a PC Card 4 When the card is almost all the way into the slot push firmly but gently to ensure a firm connection with the computer Don t force the card into position 5 Fold the PC Card eject lever into the case Stowing the PC Card eject lever 6 To lock the PC Cards in their slots turn the computer over and locate the PC Card lock remove the retaining screw...

Page 81: ...d The top tab releases a card in the upper slot The bottom tab releases a card in the lower slot 3 Fold out the PC Card eject lever and push it in to remove the PC Card The PC Card ejects slightly from the slot 4 Grasp the edges of the PC Card and slide it out of the slot Setting up your PC Card for your computer Some PC Cards are ready to use as soon as you install them Others such as hard disk c...

Page 82: ...r computer TECHNICAL NOTE Windows 98 Second Edition does not support fax capability Connecting to a phone line Before you can communicate using the modem you need to connect it to a telephone line Your computer s built in modem provides an RJ11 jack allowing you to connect the modem to a standard voice grade telephone line 1 Plug one end of the telephone cable into the modem jack on the right side...

Page 83: ...connect the modem to a digital telephone line A digital line will damage the modem Now you re ready to send a fax or use the modem to connect to an online service or the Internet HINT If you re using a telephone line at home disable Call Waiting before connecting through the modem Call Waiting interrupts transmission For more information on using a modem see Setting up for communications on page 1...

Page 84: ... 63 Using the AccuPoint II 68 Starting a program 69 Saving your work 71 Printing your work 72 Using diskettes 73 Backing up your files 75 Using the optional DVD ROM drive 75 Using PC Cards 80 Using your computer at the office 82 Using a computer lock 82 Caring for your computer 84 ...

Page 85: ...ble Leave the computer turned off overnight to let it dry out before you use it again Don t turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Informati...

Page 86: ...puter to reconnect or your battery runs out of charge while you are working HINT Some programs have an automatic save feature which you can turn on This feature saves your file to the hard disk at preset intervals See your software documentation for details Back up your files to disks or other removable media on a regular basis Label the backup copies clearly and store them in a safe place It s ea...

Page 87: ...tion or Windows NT Workstation 4 0 is the computer s operating system If you ve used a Macintosh or Windows 98 or 95 you ll find Windows 98 Second Edition or Windows NT Workstation is similar in many ways For answers to common questions click Start click Help to open the online help then double click If you ve used Windows before Logging on to Windows NT A major difference between Windows NT and o...

Page 88: ... to select the operating system option in which you want Windows NT to start 5 Use the arrow keys to select one of the following operating system options Windows NT Workstation for normal operation Windows NT Workstation 4 0 VGA mode for troubleshooting 6 Press Enter The Begin Logon dialog box appears NOTE If you don t select an operating system option within 20 seconds the system defaults to the ...

Page 89: ...ing over an area of the page The lowercase letter l el and the number 1 are not interchangeable The uppercase letter O and the number 0 are not interchangeable The Caps Lock key changes only the alphabet keys to upper case the number and symbol keys are not affected The caps lock light on the keyboard indicator glows when you press the Caps Lock key Home PgUp 2 6 8 PgDn End Shift Del Caps Lock Alt...

Page 90: ...ilt in keyboard has only one Enter and one Ctrl key Most of the time this doesn t matter However some programs assign separate functions to the right and left Ctrl and Alt keys or to the regular and numeric pad Enter keys on the full sized keyboard Using the Fn key you can simulate these separate keys as follows Press Fn and Ctrl simultaneously to simulate the Ctrl key on the right side of the enh...

Page 91: ...r more information see Fn esse on page 141 or Hot Keys on page 255 Windows special keys The Windows special keys The keyboard provides two keys that have special functions in Windows The Start key activates the Start menu The Application key has the same function as the secondary mouse or AccuPoint II button Overlay keys The keys with white numbers and symbols on the front of them form the numeric...

Page 92: ...y is on To do so For lowercase letters hold down Fn while you type the letters For uppercase letters hold down both Fn and Shift while you type the letters To use the cursor control keys when the numeric overlay is on Press and hold down Shift while you use the cursor control overlay keys To return to the numeric overlay release Shift Esc Prt Sc F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 Sys Req Pause F11 F12...

Page 93: ...ly The cursor control light on the keyboard indicator panel glows when the cursor control overlay is on To type alphabetic characters while the overlay is on For lowercase letters hold down Fn while you type the letters For uppercase letters hold down both Fn and Shift while you type the letters To use the numeric overlay keys while the cursor control overlay is on Hold down Shift while you use th...

Page 94: ... push the pointing device in the direction you want the cursor to move Pushing harder on the pointing device moves the cursor faster The primary button acts as the left button on a mouse The secondary button acts as the right mouse button The small left button performs the same function as the Page Up key The small right button performs the same function as the Page Down key When a step instructs ...

Page 95: ... If your program is listed go to step 3 otherwise continue with step 2 2 Point to the program group in this example Accessories Windows displays the Accessories menu 3 Click the program in this example Wordpad Windows opens Wordpad a scaled down word processor That s all there is to it To close the program click the Close button at the upper right corner of the window Starting a program from Explo...

Page 96: ...the screen shows all the folders contained within the Program Files folder 4 Click Accessories Explorer shows the contents of the Accessories folder on the right side of the screen 5 Double click Wordpad Windows opens Wordpad Starting a program from Run menu on the taskbar You can start a program from the taskbar if you know its name and location To start a program using the taskbar 1 Click Start ...

Page 97: ...o save A file you are updating open the File menu of your Windows program and click Save A new file choose Save As from the File menu type a name for the file and click OK HINT To make another copy of the file you are currently working with choose Save As from the File menu and give the new file a different name File names Windows 95 and newer operating systems support file names of up to 255 char...

Page 98: ...T Windows 95 Windows 98 MS DOS or OS 2 Windows NT File System NTFS The computer must be running Windows NT to be able to access files on an NTFS volume With Windows NT long and short filenames can be used on both NTFS or FAT volumes Printing your work Make sure that Windows 98 Second Edition is set up for your printer as described in Setting up Windows to work with your printer on page 113 TECHNIC...

Page 99: ... to remove a diskette from the drive When a diskette is fully seated in the drive the button pops out To remove a diskette push in the eject button and the diskette pops out for easy removal CAUTION Check the diskette in use indicator light when you use the diskette drive Do not press the eject button or turn off the computer while the light is glowing Doing so could destroy data and damage the di...

Page 100: ...t them and keep them clean If a diskette is dirty clean it with a soft cloth moistened with water Do not use cleaning fluids Do not slide back the protective metal cover Do not touch the magnetic surface of a diskette Fingerprints can prevent the drive from reading the data stored on a diskette Do not twist or bend a diskette Keep diskettes at room temperature and do not expose them to direct sunl...

Page 101: ... want to copy 4 Double click the folder that contains the file then click the file you want to copy HINT As in earlier versions of Windows you can use the Ctrl and Shift keys to select more than one file 5 Click File then click Send To 6 Click the icon for the diskette drive drive A HINT You can also back up a file to a diskette by clicking the file or files you want to back up click the secondary...

Page 102: ...ns in Swapping SelectBay modules on page 47 HINT Your DVD ROM drive is designed to play Region 1 North America DVD ROMs The DVD ROM drive The DVD in use indicator light indicates when the DVD ROM drive is in use Use the eject button to release the tray CAUTION Check the DVD in use indicator light when you use the DVD ROM drive Do not press the eject button or turn off the computer while the light ...

Page 103: ...ghtened paper clip or other narrow object to press the manual eject button This button is in the small hole just to the right of the DVD ROM eject button Inserting compact discs To insert a disc into the DVD ROM or CD ROM drive 1 Make sure the in use indicator light is off 2 With the computer s power on locate and press the DVD s eject button The disc tray slides partially out of the drive about 1...

Page 104: ...sitioning the disc in the drive 6 Gently press the disc onto the center spindle until you feel it click into place CAUTION Handle DVDs and CDs carefully making contact only with the center hole and edge Don t touch the surface of the disc Don t stack discs If you incorrectly handle the discs you could lose data 7 Make sure the disc is completely on the spindle and is lying flat CAUTION If you inse...

Page 105: ...o not press the eject button while the computer is accessing the DVD ROM drive Wait for the system indicator panel s DVD ROM drive light to go out before you open the drawer Also if the disc is still spinning when you open the DVD ROM tray wait for it to stop before you remove it 2 Pull the tray until it is fully open remove the disc and place it in its protective cover 3 Push the tray in to close...

Page 106: ...wipe it with a clean dry cloth The most efficient method to clean it is to start from the center of the disc and wipe toward the outward edge not in a circle If necessary moisten the cloth with water or a neutral cleaner not benzine or rubbing alcohol Let the disc dry completely before inserting it in the drive Using PC Cards When you buy a PC Card check the package for the type of card you are bu...

Page 107: ...C Card with another while the computer is on This is called hot swapping NOTE Windows NT Workstation 4 0 does not support PC Card hot swapping Before inserting or removing a PC Card you must shut down the operating system and turn off the computer Hot swapping precautions Although you can insert a PC Card at any time remember not to remove a card while it is in use Otherwise you could lose valuabl...

Page 108: ... to remove Using your computer at the office By connecting an external monitor external full size keyboard and a mouse you can work with your notebook as if it were a standard office computer An external monitor connects to the monitor port An external PS 2 compatible keyboard or a PS 2 mouse connects to the PS 2 port An optional Y cable lets you connect both devices to the port simultaneously A s...

Page 109: ...h or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end through the loop 3 Slide the PC Card lock located underneath the PC Card slots to secure your PC Cards in place 4 Insert the cable s locking end into the security lock slot on the computer then give the key a quarter turn and remove it The computer is now ...

Page 110: ...omputer To keep your computer clean gently wipe the display panel and exterior case with a lightly dampened cloth Ask your Toshiba dealer for suggestions for appropriate cleaning products Moving the computer Before moving your computer even across the room make sure all disk activity has ended the drive indicator light stops glowing and all external peripheral cables are disconnected CAUTION Do no...

Page 111: ...Part I Getting to Know Your Computer Learning the Basics Caring for your computer 85 ...

Page 112: ...design 87 Running the computer on battery power 88 What to do when the battery alarm sounds 92 Starting where you left off 93 Changing batteries 102 Taking care of your battery 104 Conserving power 106 Additional options for power 108 ...

Page 113: ...ndby state when it is not being used thereby conserving energy Many of these energy saving features have been set by Toshiba or your network administrator We recommend you leave these features active so that your computer will operate at its maximum energy efficiency For more information on managing your power usage see Using Power Management on page 152 and Power Saver on page 154 This chapter co...

Page 114: ...e NiMH batteries The backup battery provides the power to store information about thesystem when you suspend thecomputer using the Windows 98 Second Edition Standby command or Windows NT Suspend command Thebackup batterymaintainsthisinformation for up to eight hours after the main battery discharges completely The RTC battery powers the RTC memory that stores yoursystem configuration settings and ...

Page 115: ... backup and RTC batteries During normal use the main battery keeps the other batteries adequately charged Occasionally the backup and RTC batteries may lose their charge completely especially if you ve had the computer turned off for a long time To recharge The backup battery plug the computer in and leave it turned off for two and a half to five hours The RTC battery plug the computer in and turn...

Page 116: ...nded using Windows 98 Second Edition Standby command or Windows NT Suspend command Displaying remaining battery power You can monitor the battery s remaining charge The computer calculates the remaining battery charge as it operates based on your current rate of power use To show remaining power in Windows 98 Second Edition 1 Click Start point to Settings then click Control Panel 2 In the Control ...

Page 117: ... box appears Power Saver Properties dialog box Windows NT The Battery Charge section of the Power Save Modes tab displays the remaining percentage of battery charge With repeated discharges and recharges the battery s capacity will gradually decrease A frequently used older battery will not power the computer for as long as a new battery even when both are fully charged HINT Wait at least 16 secon...

Page 118: ...ttery alarm sounds Your Tecra computer can be configured to warn you of a low battery charge condition so you may take the necessary steps to save your work Windows 98 Second Edition offers two alarms before your system shuts down Windows NT offers one To change the default alarm settings in Windows 98 Second Edition 1 Click Start Settings then Control Panel 2 Double click the Power Management ico...

Page 119: ... it takes a snapshot of the current state of your programs and data and saves it When you resume working on your computer the information is recalled returning the computer to its previous state You may suspend your computer in one of the following ways Click Start Shut down then Stand by Click Start then Suspend These features store the current state of the computer including all your open files ...

Page 120: ... lose the information held in memory With Hibernation mode you will not lose that information Using Standby command Standby command maintains the operating state of your computer in memory while the computer is off With Standby enabled whenever you turn the computer on you ll be able to continue working where you left off NOTE Standby command is not available on Windows NT To shut down the compute...

Page 121: ... light pulsates amber indicating the machine is in Standby To turn on the computer press and hold the power button until the on off light changesto green The computer returns to the previous settings You can also configure the computer to shut down in Standby when you press the power button For more information see Shutdown mode on page 257 Using Suspend Resume memory mode Suspend Resume memory mo...

Page 122: ...the F3 key When the pop up window appears press and release F3 until the Suspend Resume memory mode icon is highlighted then release the Fn key Open the Power Saver utility in Control panel click select Battery Power click Details then click the System tab Select the Resume mode option and click OK With this option you can configure your system to Automatically suspend resume operations when you c...

Page 123: ...probably discharged This may happen if you have had the computer turned off for a long time Any work you had not previously saved to disk will be lost To recharge the battery connect the computer to an AC power source and leave it turned off for at least seven hours Using Hibernation mode Hibernation mode saves the current state of the computer to hard disk before shutting down completely Hibernat...

Page 124: ...ECHNICAL NOTE Toshiba recommends that you always have the Hibernate option enabled Hibernate is the function that causes your system to save anything you have in short term memory to the hard disk drive should your battery fail If Hibernate is not enabled and your battery dies you will lose data Activating Hibernation mode To put your computer into Hibernation 1 Open the Start menu The following d...

Page 125: ...o be automatically activated when you close the lid or press the power switch To set automatic Hibernate mode 1 Open the Start menu point to Settings then click Control Panel 2 In the Control Panel window double click the Power Saver icon 3 In the Power Save Mode tab click the Details button then select the System Power Mode tab The following display appears System power mode settings 4 Select Hib...

Page 126: ... will NOT go into Hibernation You should either save your work before leaving your machine or manually put it into Hibernation If your machine enters Standby while running from the battery you will lose data if the battery fully discharges 5 Once you have made your selections click OK to return to the Power Save Mode tab and click OK to apply the changes and close the Power Saver Properties window...

Page 127: ...ow Shutdown mode pop up window Windows 98 Second Edition 2 While continuing to press Fn press F3 until you select the desired power usage mode The Shutdown modes are Standby Hibernation and Shutdown 3 Release the Fn key The pop up window disappears You re now in the selected mode To set the Shutdown mode in Windows NT 1 Press Fn and F3 simultaneously to display the power usage pop up window Shutdo...

Page 128: ...nce it is in Standby Suspend or Hibernate mode press the power button or if you suspended your system by closing the display panel simply open the panel The computer restores the suspended data and you can pick up right where you left off Changing batteries CAUTION When handling battery packs don t drop or knock them Also be careful not to damage the casing or short circuit the terminals To change...

Page 129: ...ng the discharged battery WARNING If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately following the advice in Disposing of used batteries safely on page 105 7 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection 8 Insert the charged battery into the slot until the latch clicks ...

Page 130: ...s on page 47 Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life Safety precautions Never try to disassemble a battery pack Don t overcharge or reverse charge a battery Overcharging will shorten its life and reverse charging could destroy it causing the release of toxic fumes Don t touch the metal terminals of the battery with anot...

Page 131: ...s so it should last for years When the battery pack needs replacing the main battery light flashes amber shortly after you have fully recharged the battery You must discard a battery pack if it has become damaged The battery can explode if it is not disposed of properly So don t simply throw it away Putting spent batteries in the trash is not only irresponsible it may also be illegal Your company ...

Page 132: ... off the computer and turn it back on again Use Toshiba s power saving options These power saving options control the way in which the computer is configured By using them you can greatly increase the length of time you can use the computer before you need to recharge the battery Toshiba has combined these options into preset power usage modes Using one of these modes lets you choose between maxim...

Page 133: ...Using a hot key to set the power usage mode You may use a hot key to set the power usage mode To set the power usage mode in Windows 98 Second Edition 1 Press Fn and F2 simultaneously to display the power usage pop up window Power usage mode pop up window Windows 98 Second Edition 2 While continuing to press Fn press F2 until you select the desired power usage mode The power usage modes under batt...

Page 134: ...Low power and User setting 3 Release the Fn key The pop up window disappears You re now in the selected mode For more information on setting the battery power usage mode see Power usage mode on page 256 or Power Saver on page 154 Additional options for power Depending on the amount of time you spend away from external power sources the capacity of one battery pack may be sufficient for your needs ...

Page 135: ...Part I Getting to Know Your Computer Power Management Additional options for power 109 Purchase a battery charger that charges one mainbattery pack and one secondary battery module at a time ...

Page 136: ......

Page 137: ...PART II TECHNICAL REFERENCE What s in Part II This part documents the Toshiba utility programs that come with your computer ...

Page 138: ...Chapter 6 Setting up Windows to work with your printer 113 Exploring audio features 118 Using the DVDExpress DVD Player 122 Exchanging data with another computer 132 Using MS DOS programs 138 ...

Page 139: ...ine a printer Read this section if you did not do so or if you want to set up a different printer Setting up a printer involves choosing a printer driver This special program acts as a translator that turns your work into a form the printer can understand This section describes how to select a printer driver in Windows If you are using any non Windows programs you need to set up a printer driver f...

Page 140: ...ndows 98 Second Edition to work with your printer To set up a printer with the Windows 98 Second Edition Add Printer Wizard 1 Click the Start button then point to Settings and click Printers The Printers display panel opens Printers panel 2 Double click Add Printer The Add Printer Wizard starts Add Printers Wizard ...

Page 141: ...ext Add Printer Wizard prompts you to select your printer 6 From the list of manufacturers and printers select your printer then click Next Add Printer Wizard prompts for the printer port 7 Select the port settings according to the instructions in your printer s documentation and the port to which your printer is connected then click Next Add Printer Wizard prompts you to enter a friendly printer ...

Page 142: ...e To complete the setup procedure without printing a test page click No then click Finish You are now ready to print 12 Click OK to print Depending on your program you may see various messages indicating the status of your print job Setting up Windows NT to work with your printer To set up a printer with the Windows NT Add Printer Wizard 1 Open the Printers window Printers Window 2 Double click Ad...

Page 143: ... printer are managed by a print server that has been set by the network administrator NOTE The Add Printer Wizard leads you through the printer setup and configuration process The only difference between setting up a network printer and a local printer are as follows For a local printer you must install a printer driver on your computer For a network printer you must specify the path to the printe...

Page 144: ...ernal speakers Instead of using the internal speakers you can connect headphones or a pair of external stereo speakers TECHNICAL NOTE Use amplified speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through headphones or external speakers 1 Locate the headphone jack on the computer 2 Using any necess...

Page 145: ...in Windows 98 Second Edition 1 If you want to use an external microphone connect it to the external microphone jack 2 Click Start point to Programs Accessories and then click Entertainment 3 Click Sound Recorder The Sound Recorder screen displays To record sounds using the microphone in Windows NT 1 If you want to use an external microphone connect it to the external microphone jack 2 Click Start ...

Page 146: ... you just recorded click the Play button 8 To save the file select Save from the File menu Adjusting recording quality The better the quality of the recording the more disk space the sound file requires Experiment to find a balance that fits your needs 1 Open Sound Recorder if necessary 2 Click Start point to Programs Accessories Entertainment and then click Sound Recorder 3 In the Sound Recorder ...

Page 147: ...ng the CD at maximum volume could damage the computer s speakers To insert a CD in the CD ROM drive follow the instructions in Inserting compact discs on page 77 The computer automatically detects the compact disc in the CD ROM drive opens Microsoft CD Player and begins to play the disc To start CD Player manually in Windows 98 Second Edition 1 Click Start point to Programs Accessories and then cl...

Page 148: ...To eject a CD press the Eject button on the CD Player control panel or press the eject button on the CD ROM drive Using the DVDExpressDVD Player DVDExpress is an easy to use full featured multimedia control center that helps you get the most out of the exciting world of DVD technology NOTE DVDExpress is not supported in Windows NT To use the player simply insert a disc into your DVD ROM drive laun...

Page 149: ...amatics DVD Player Mediamatics DVDExpress DVD Player Status display window This windows displays information about the content currently being played In addition to the current play state playing paused etc and the elapsed time the window includes the following indicators Disc type indicates one of the following DVD Video Video CD Audio CD Additional disc information is displayed using one or more...

Page 150: ...o Muted DVD Player controls The Mediamatics DVDExpress DVD Player resembles a standard home VCR but it also has features that are unique to the DVD medium The following table summarizes the functions of the DVD Player controls and indicators Description Keyboard shortcut Open Opens video and or audio files for selection and playback L Eject Opens the DVD ROM drive for loading and or removal of dis...

Page 151: ... Previous Moves the content back to the previous chapter or track and resumes playback Stop Stops content playback and displays the DVDExpress splash screen To resume playback click Play and the content will play from the start of the content file S Play Begins playback of selected content Enter Pause Interrupts content playback Click Pause or Play to resume playback P Next Advances the content to...

Page 152: ...Express display window N Close Exits the DVDExpress application X Camera Angle Changes the camera angle or view of the content currently being played This feature is enabled by the DVD content and is only available when the content was created using multiple cameras and camera angles V NOTE Due to differences in the content mastering process some multi angle views may not function properly 3D Audi...

Page 153: ...ewed on screen This feature is enabled only for DVD content that includes subtitles and offers the ability to make dynamic changes of subtitle information Some subtitle changes must be made through the Main Menu U Root Menu Resume Displays the DVD root menu for selection of DVD content for playback The functionality of the Resume feature depends on the content being played Some content resumes pla...

Page 154: ... The shortcut menu appears when you click the secondary AccuPoint II button on the DVDExpress control panel It offers alternative access to a number of features Title Menu Resume Displays the Title Menu for selection of content for playback The functionality of the Resume feature depends on the content being played Some content resumes playback when you click the Title Menu Resume button again Thi...

Page 155: ...This tab displays copyright trademark version number region code and other relevant information about your DVDExpress application Audio Use this tab to enable or disable Digital Audio Output SPDIF output The Audio tab appears only if certain audio hardware is present in your system It also appears only when playback is stopped Display Use this tab to select or modify various video and display sett...

Page 156: ...s is very much like operating a home CD player In fact you can connect your computer to an external video source and play full screen DVD movies on your TV If you prefer to continue working on your computer while others enjoy the movie you can minimize DVDExpress on your desktop while it continues to play in full screen mode on your external display NOTE When you load a DVD disc the Mediamatics DV...

Page 157: ... those for a DVD disc To access some of the features of VideoCD use your PC keyboard as follows Playback controls Play Pause and Stop within DVDExpress work the same way as in DVD playback Menu Use the keyboard Enter key to access the VideoCD s main menu HINT There are no menus for VideoCD 1 0 titles Track selection To select a specific track on the VideoCD use the numeric keyboard keys Enter the ...

Page 158: ...same way as in DVD playback Playing a file 1 On the DVDExpress control panel click the Open File button The Open file dialog box appears allowing you to select the desired file by browsing 2 Locate then double click the file you want to play The selected file begins to play To play the same file again you must reselect the file Exchanging data with another computer To transfer a large amount of in...

Page 159: ... both computers For detailed information on ways to transfer files 1 Click Start then Help 2 Choose the Index tab 3 In the dialog box type communicating 4 Follow the online instructions Using the computer s telephony feature Your computer comes with RingCentral an integrated telephony application that lets you use the computer s built in modem to send faxes directly from your word processing or sp...

Page 160: ...ocumentation provided with your computer Setting up for communications In order to connect to the Internet use an online service or communicate across the telephone lines with another computer you need A modem one comes with your Tecra 8100 computer A telephone line A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet ...

Page 161: ...port is the physical port on the back of the computer The COM port is a unique identifier the computer uses to communicate with the serial port or other serial devices If you re having trouble connecting through the modem you may need to determine the current COM port name and possibly change it To find out which port your modem is connected to in Windows 98 Second Edition 1 Click Start point to S...

Page 162: ... OK to close the Modem Properties dialog box 7 Close the Control Panel To find out which port your modem is connected to in Windows NT 1 Click Start point to Settings and click Control Panel The Control Panel window appears 2 Double click Modems The Modem Properties dialog box appears Your modem should be listed next to one of the computer s COM ports 3 Make a note of the COM port to which the mod...

Page 163: ...click the RingCentral icon If the icon is not on the desktop click Start then Programs Go to the RingCentral folder and click RingCentral 2 Select Next and follow the instructions on the screen Connecting directly to a remote computer If you are connecting directly to a remote computer or a bulletin board service BBS youneed ageneral purposecommunications program Connecting your computer to a netw...

Page 164: ...can provide information about Toshiba products give help with technical questions and keep you up to date with future upgrades For more information see Contacting Toshiba on page 244 Using MS DOS programs Most MS DOS programs will run in Windows 98 Second Edition If an MS DOS program does not run 1 Click Start then click Shut Down Windows 98 Second Edition displays the Shut Down Windows dialog box...

Page 165: ...never you choose an MS DOS application from Explorer or the Start menu Do not use third party MS DOS based disk programs to repair or defragment a FAT primary partition or logical drive used by Windows NT unless the disk program has been certified as compatible with Windows NT version 3 5 or later While instances of third party utilities corrupting FAT volumesare relatively rare some problems have...

Page 166: ...Chapter 7 Fn esse 141 Hardware Setup 146 TSETUP 151 Using Power Management 152 Power Saver 154 Expansion device properties 158 ...

Page 167: ...utility Together these allow you to ascertain certain system details set additional options or change default options The Toshiba utilities are Fn esse Hardware Setup TSETUP Power Management Power Saver Each of these utilities is described in this chapter Fn esse Toshiba s Fn esse program and Windows shortcuts provide quick ways to open programs documents and folders from within any Windows progra...

Page 168: ... or files from which to choose Fn esse also has several keys that perform preassigned operations known as hot keys For more information see Hot Keys on page 255 You can assign any key that is not associated with a hot key or a keyboard overlay Starting Fn esse To start Fn esse click Start then point to Programs Toshiba Utilities and then click Fn esse The Fn esse keyboard appears The Fn esse windo...

Page 169: ...ram or document 1 Open both Fn esse and Windows Explorer 2 Resize the Explorer window so you can see both the Fn esse keyboard and Explorer at the same time 3 In the Explorer window highlight the program or document file you wish to assign to a key 4 Click and hold the primary button as you drag the highlighted item from Explorer to the key on the Fn esse keyboard to which you wish to assign it 5 ...

Page 170: ...key to open a program or document 1 Start Fn esse 2 Perform one of the following Using the keyboard press and hold the Fn key then press the desired assignment key Using the pointing device with Fn esse active move the pointing device over the desired key and press the secondary button The Assignment Type dialog box appears The Fn esse assignment type dialog box HINT If you are making a direct key...

Page 171: ...t will appear in the pop up list To create a pop up list with items from various folders or to pick only a few items from a folder create a new folder containing only the desired programs and documents If you are unsure how to do this refer to your Windows documentation Click OK to associate the folder with the key you just selected To open a pop up list showing the items in that folder press Fn p...

Page 172: ...rect or Popup and continue as if you were creating a new assignment 3 To remove the key assignment click Clear Hardware Setup Hardware Setup is the Toshiba configuration management tool available through Windows Hardware Setup in Windows 98 Second Edition To access Hardware Setup in Windows 98 Second Edition go to Start Settings Control Panel Double click the Toshiba Hardware Setup icon The Toshib...

Page 173: ...lation PC Card Allows you to change the controller mode default settings Hardware Alarm Allows you to set the volume of the Low Battery alarm the Panel Close alarm and the system beep LAN Allows you to enable or disable Wake on Lan Pointing Device Allows you to use both the AccuPoint II and external pointing devices together or have the system auto select one Display Allows you to change various d...

Page 174: ...ion Windows NT The Hardware Configuration window displays system information The displayed values are calculated by the system software and cannot be changed The Hardware Configuration window contains Setup panel Displays general information about your computer including the installed BIOS version Memory panel Shows how the computer s memory is allocated HDD panel Displays the type of hard disk dr...

Page 175: ...ick Run 2 In the Run dialog box enter Explorer then click OK The Windows NT Explorer window appears Click the Winutils folder then double click the Hardware Setup Help file Hardware Configuration Options window The Hardware Configuration Options window contains several tabs To view or change the configuration of a hardware device click the tab associated with the device Hardware Configuration Opti...

Page 176: ...ble both the CPU cache and Level 2 cache and to set the Write Policy Enabling the cache increases system performance Boot Priority Allows you to change the sequence in which the computer searches the drives for the operating system TECHNICAL NOTE Booting from a CD ROM is not supported by all CD ROM drives Keyboard Allows you to set key combinations on an external keyboard to emulate the Fn key on ...

Page 177: ...guration management tool similar to Hardware Setup available through Windows You can access TSETUP during startup or while in Windows HINT TSETUP doesn t run from within Windows You must exit Windows and run TSETUP while in MS DOS mode There are two methods for accessing TSETUP Hold down the Esc key then turn on the computer When you receive the following message Check system Then press F1 key pre...

Page 178: ...nds that you use the Microsoft Power Manager to set the Hibernation option only For other power saving options use the Toshiba Power Saver utility DISPLAY PowerOnDisplay Auto Selected LCDDisplayStretch Disabled MultiDisplayAdapt SingleAdapt TVConfig SYSTEMSETUP 1 2 BIOSversion x xx MEMORY Total 65536KB BATTERY BatterySaveMode FullPower PASSWORD NotRegistered OTHERS Power upMode Boot CPUCache Enabl...

Page 179: ...ears advising you to use Power Saver to adjust the computer s power management settings Power Management Advisory dialog box 3 Click OK to close the dialog box The Power Management Properties dialog box appears Power Management Properties dialog box The Power Management Properties dialog box contains the following tabs Power Schemes Allows you to choose from among a group of preset power options A...

Page 180: ...r system to save anything you have in short term memory to the hard disk drive should your battery fail If Hibernation is not enabled and your battery dies you will lose data Power Saver Toshiba Power Saver enhances your computer s power management capabilities Power Save Modes is a series of settings for power management You can change which mode your computer uses change settings for each mode o...

Page 181: ...igure that function You may choose a power saving management strategy to best suit your computing needs If you are running on batteries and the programs that you are using do not require a lot of system resources you may experience longer work sessions by enabling the Normal or Long Life settings Any options that you change become the default settings when you exit the program You do not have to r...

Page 182: ...ower Saver Properties window contains the following tabs Power Save Modes Allows you to choose from among a group of preset power options or configure your own Auto Power on Allows you to set the date and time that you wish the computer to automatically turn itself on Power Save Modes tab There are five Power Save modes from which to choose You can use different modes for battery operation and for...

Page 183: ...eds To change the Power Save settings 1 Select Battery Power or External Power 2 Select a Power Save mode 3 Click the Details button The Power Mode Setup dialog appears It has five tabs Display Auto Off Displays power management options HDD Auto Off Hard disk drive power management options Processor Speed Offers CPU power management System Boot mode and Resume mode options Miscellaneous Sound syst...

Page 184: ... and time you wish the computer to turn on Expansion device properties You may view the status of your expansion device or modify its settings using the Toshiba Services Configuration To use the Toshiba Services Configuration 1 Open the Start menu point to Settings then click Control Panel 2 In the Control Panel window double click the Toshiba Services Configuration icon The Toshiba Services Confi...

Page 185: ...Part II Technical Reference Toshiba Utilities Expansion device properties 159 ...

Page 186: ...Chapter 8 Using passwords in Windows 161 User level passwords 162 Supervisor level passwords 170 Hard disk drive passwords Windows 98 Second Edition 175 Hard disk drive passwords Windows NT 182 ...

Page 187: ...ows Setting a password lets you leave your computer secure in the knowledge that nobody can access your files When you set a password you must enter the password before you can work on your computer again Toshiba supports the following types of passwords on the Tecra 8100 computer A power on user level password that requires you to enter the password whenever you start the computer An instant user...

Page 188: ... as both a power on password and an instant password For most users this is all the password security you ll need Protecting against forgetfulness If you ever forget your password a password service diskette lets you bypass the password when starting your computer Once you have used the diskette you must reset your password and create another password service diskette You can set register a user l...

Page 189: ...pe in the password and click OK 5 Reenter the password and click OK 6 Click OK at the bottom of the Hardware Setup window Your user password is now in effect Use it when you start the computer power on password or when you use the hot key Fn F1 instant password To set register a user level password in Windows NT 1 Click Start point to Programs and then point to Toshiba Utilities 2 Click Hardware S...

Page 190: ...ter shuts down and turns itself off 2 If your diskette drive is not installed in the SelectBay connect the external diskette drive or swap drives in the SelectBay To swap drives see Swapping SelectBay modules on page 47 3 Insert a write enabled diskette into the diskette drive HINT Run TSETUP outside Windows at a system prompt If you try to run TSETUP from an MS DOS session under Windows results c...

Page 191: ...word again 10 Press End to save your change TSETUP asks you to confirm your choice 11 Press Y to confirm you want to quit DISPLAY PowerOnDisplay Auto Selected LCDDisplayStretch Disabled MultiDisplayAdapt SingleAdapt TVConfig SYSTEMSETUP 1 2 BIOSversion x xx MEMORY Total 65536KB BATTERY BatterySaveMode FullPower PASSWORD NotRegistered OTHERS Power upMode Boot CPUCache Enabled Level2Cache Enabled Au...

Page 192: ...Remove the diskette and press any key to continue TSETUP closes returning you to the system prompt The next time you start the computer your password will be in effect 14 Store your password service diskette in a safe place away from the computer CAUTION Don t use your password service diskette for any other purpose If you try to access the diskette you ll receive an error message and will have to...

Page 193: ...delete a user level password in Windows NT 1 Click Start point to Programs and then point to Toshiba Utilities 2 Click Hardware Setup click the Hardware Options button and then select the Password tab 3 Click Not Registered A Password dialog box appears 4 Type in the password and click OK 5 Click OK at the bottom of the Hardware Setup window The user password is disabled Disabling a user level pas...

Page 194: ...one second When you receive the following message Check system Then press F1 key press F1 TSETUP displays a setup screen 4 Press P to move to the PASSWORD section of the screen 5 Press the spacebar TSETUP asks you to enter a new password 6 Press Enter 7 When TSETUP prompts you to do so verify the password by pressing Enter 8 Press End to save your change TSETUP asks you to confirm your choice 9 Pr...

Page 195: ...e a password service diskette 1 If your diskette drive is not installed in the SelectBay connect the external diskette drive or swap drives in the SelectBay To swap drives see Swapping SelectBay modules on page 47 2 Turn on the computer with Resume Mode turned off The system prompts you for your password 3 Insert the password service diskette into the diskette drive and press Enter The system prom...

Page 196: ...ord press Enter to unlock your system If you have registered a user level password type your password and press Enter If you enter the password correctly the computer returns to where it was when you pressed the hot key Supervisor level passwords A supervisor level password protectssystem settings by restricting who can make changes in Toshiba Utilities and TSETUP This is useful if more than one p...

Page 197: ...ny combination of up to 10 letters and numbers The Supervisor Password program displays an asterisk for each character you type The Supervisor Password program indicates your password is registered 6 Restart your computer to return to Windows To set a supervisor level password in Windows NT 1 If Suspend Resume memory Mode is enabled turn it off 2 Click Start then click Shut Down The Shut Down Wind...

Page 198: ...sword The following prompt appears Enter Password 10 Type in a password of up to 10 characters and press Enter The following prompt appears Verify Password 11 Reenter the password and press Enter The following message appears SUPERVISOR PASSWORD Registered If the password is incorrect the following message appears Password verify error Do you want to retry Y N 12 Type Y and reenter the password NO...

Page 199: ...want to delete a password 4 Press Y The Supervisor Password program prompts you to enter your password 5 Type your password and press Enter Once again the Supervisor Password program displays an asterisk for each character you type The Supervisor Password program indicates that no password is registered 6 Restart your computer to return to Windows To delete a supervisor level password in Windows N...

Page 200: ...egister the supervisor password Y N 9 Type Y The following prompt appears Enter Password 10 Enter the password and press Enter 11 At the system prompt type c toshiba svpw and press Enter If the password is correct the following message appears SUPERVISOR PASSWORD Not Registered If the password is incorrect the following message appears Password verify error Do you want to retry Y N 12 Type Y and r...

Page 201: ...your hard disk in case you forget the hard disk drive User password If you choose to set a hard disk drive Master password you must set it before you set a hard disk drive User password HINT The hard disk drive shipped with your computer may not support the Master password feature When you attempt to set Master password protection your computer may alert you that this feature is not supported by y...

Page 202: ...rd 6 To set a hard disk drive User password type Y To exit without setting a password type N HDDPWD32 displays another warning and asks you whether you want to set a hard disk drive User password 7 To set a hard disk drive User password type Y To exit without setting a password type N If you choose Y HDDPWD32 prompts you to enter your password CAUTION Make sure you choose a hard disk drive User pa...

Page 203: ...ed diskette in the diskette drive and press any key to continue HDDPWD32 saves the password on the diskette as a text file If you forget your password you can open the text file on another computer and find out what the password is HDDPWD32 displays a warning screen and asks if you want to finish setting the hard disk drive User password 12 To finish setting the hard disk drive User password type ...

Page 204: ...lays a system prompt 3 At the system prompt type c toshiba hddpwd32 and press Enter HDDPWD32 displays a warning screen 4 To delete the hard disk drive User password type 1 and press Enter To quit without deleting the password type 3 and press Enter HDDPWD32 displays another warning and asks you whether you want to delete the hard disk drive User password 5 To delete the hard disk drive User passwo...

Page 205: ...ive is not installed in the SelectBay connect the external diskette drive or swap drives in the SelectBay To swap drives see Swapping SelectBay modules on page 47 2 Click Start then click Shut Down 3 Click Restart the computer in MS DOS mode and click Yes or OK as appropriate Windows shuts down the computer then restarts it in MS DOS mode and displays a system prompt 4 At the system prompt type c ...

Page 206: ...ss Enter If the passwords match HDDPWD32 prompts you to create a password diskette 9 To create a password diskette type Y To continue without creating a password diskette type N 10 If you are creating a password diskette when prompted insert a blank formatted write enabled diskette in the diskette drive and press any key to continue HDDPWD32 saves the password on the diskette as a text file If you...

Page 207: ... in MS DOS mode and click Yes Windows shuts down the computer then restarts it in MS DOS mode and displays a system prompt 3 At the system prompt type c toshiba hddpwd32 and press Enter HDDPWD32 displays a warning screen 4 To delete the hard disk drive Master password type 2 and press Enter To quit without deleting the password type 3 and press Enter HINT If a hard disk drive User password is set ...

Page 208: ...ard disk drive password This password protects your primary and secondary hard disks by preventing an unauthorized user from accessing your hard disk even if it is removed and installed on another computer This password does not encrypt data on the hard disk Setting a hard disk drive password 1 Click Start and point to Programs 2 Click Windows NT Explorer Windows NT Explorer opens 3 Choose the C d...

Page 209: ...alog box appears listing the hard disk drives installed in the computer HINT To exit without setting a hard disk drive password click Cancel 6 The Toshiba Hard Drive Password Utility dialog box appears Click on the box next to the readme file then click OK The readme file appears which explains in detail the difference between the Master and User password features ...

Page 210: ...at results from the loss of access to your hard disk drive 7 When you are done reading the readme file click OK to return to the dialog box Not all drives allow you to set Master passwords The text box within the dialog box shows you if your drive enables you to set a Master password If you choose to set a Master password you must set it before setting a user password To set a Master password you ...

Page 211: ...the box next to the drive To use the same password for all drives click the box next to the message Use the same password for all devices 11 Click OK to continue setting the password The Register User Password dialog box appears informing you that the user password is used to protect against unauthorized access to your drive Read this information carefully Register User Password dialog box ...

Page 212: ... message Enter the password for Register Password dialog box 13 Type the password in the New Password field 14 Confirm the password by typing the password again in the Confirm new password field HINT To exit without setting a hard disk drive password click Cancel 15 Click OK The Register User Password dialog box warns you for the last time that you are about to register a user password Read this w...

Page 213: ...s 11 through 14 for each drive that requires a new password After you complete all these steps the HDD Password utility prompts you to create a password backup diskette Creating a password backup diskette Once a password is registered for each selected hard disk drive the HDD Password utility prompts you to create a password backup file called an HDD key file Create HDD Key file dialog box 1 Click...

Page 214: ...ll prompt you to enter your password When prompted type your hard disk drive password and press Enter If you have also selected a password from Toshiba Utilities a prompt for that will appear as well You get three attempts to enter your password correctly After three incorrect attempts the computer shuts down and you must restart it to try again Deleting the hard disk drive password 1 Click Start ...

Page 215: ...drive passwords Windows NT 189 The Toshiba HDD Password Utility dialog box appears The hard disk drives with a registered password display Registered under the User columns HINT Clicking Cancel allows you to exit the utility Toshiba HDD Password Utility dialog box ...

Page 216: ...log box 7 Click Delete The dialog box lists all the hard disk drives with registered passwords 8 Select one or more of the hard disk drives listed by clicking the box next to the drive 9 Click OK The Delete Password dialog box displays the name of the drive for which the password is being deleted after the message Enter the password for Delete Password dialog box ...

Page 217: ... process for the current drive and starts the deletion process for the next selected drive 11 Click Yes After all the selected drives have been processed the Delete Master Password dialog box appears HINT Clicking No cancels the deletion process 12 Click OK The Toshiba HDD Password Utility dialog box displays the drives with deleted passwords as Deleted Pending in the status column 13 Click Exit A...

Page 218: ...e Hard disk drive passwords Windows NT 192 NOTE If you try to change the password before restarting the computer the password that was in place the last time the computer was started will be the effective password 14 Click OK to shut down the computer ...

Page 219: ...Part II Technical Reference Keeping Your Files Safe Hard disk drive passwords Windows NT 193 ...

Page 220: ...Chapter 9 Industry standard architecture 195 Operating system compatibility 197 System management 197 Security management 203 ...

Page 221: ...rations System management and computer security features specific to many of the latest notebooks including the Tecra 8100 are outlined briefly in this section Industry standard architecture Toshibaincorporatesadvancedindustrystandardarchitecturesinto our computers including Wired for Management Desktop Management Interface and Advanced Configuration and Power Interface Wired for Management Adhere...

Page 222: ...nistrators DMI creates a common manageable PC system that is easily understood DMI is the communications channel for examining and identifying system resource requirements and providing real time system diagnostics Advanced Configuration and Power Interface ACPI provides controls and information so that an operating system can transparently control Plug and Play devices An ACPI description table i...

Page 223: ...ory management Accurate asset management is a requirement for corporate customers working in a network environment Corporate IT personnel must be able to correctly and efficiently identify which hardware and software components make up the IT system infrastructure in order to accurately evaluate the existing inventory and determine what modifications or upgrades may be necessary Detailed reporting...

Page 224: ... connection While sleep is much like Wake on LAN it offers the additional feature of preventing non secure keystrokes to the keyboard while the system is powered up Configuration management Asset management is more than inventory control It includes managing the upgrade and configuration of system software An administrator s console enables network personnel to unobtrusively view each PC workstati...

Page 225: ...on for fault prevention is excellent overall product quality Toshiba products are manufactured using the highest quality components available producing a lower out of box failure rate Toshiba s testing procedures are among the most rigorous in the industry Vertical integration capabilities are leveraged to design new products from the ground up Supercomputers are used throughout the design process...

Page 226: ...w the IT administrator to more quickly and accurately determine the source of a potential fault or prompt the system to reverse that fault on the fly Enterprise management software compatibility Toshiba recognizes the need to manage systems within the context of the enterprise By supporting and integrating a wide variety of system management functions with enterprise management applications Toshib...

Page 227: ...is popular package to include hardware and system configurations By using Toshiba s SMS Connection a wide variety of additional hardware related information is added to the SMS database With SMS Connection installed on the Tecra 8100 computer SMS becomes a significantly more useful management tool in a variety of areas Remote trouble shooting is easier with detailed hardware configuration informat...

Page 228: ...ngs to LAN based networks Service Boot Service Boot is a BIOS based manageability solution that allows a computer to be booted up without any operating system on the hard disk or with a damaged image attaching to a usually server based configuration tool With the configuration tool the IT administrator can reconfigure the hard disk image perform software upgrades of individual components and perfo...

Page 229: ...s in a number of ways Across Toshiba s product lines the system password for user entry is located in flash memory as opposed to CMOS CMOS is battery powered memory If the small CMOS battery is shorted or runs down the password is deleted and the system is left vulnerable to external violation FLASH memory is non volatile ROM memory and is not susceptible to power loss either inadvertent or intent...

Page 230: ...belongs to John Smith Company XYZ Please call for reward if found 555 1212 The boot string sequence is displayed prior to the hard drive start up and serves as the link for recovery of a notebook Hard disk drive password For added security of data Toshiba has implemented the hard disk drive password feature across all portable platforms Should the hard drive be removed transferred and installed in...

Page 231: ...nd or damage Dock prevention lock The Toshiba dock prevention lock is embedded into a docking station itself and prevents unauthorized hot docking The dock prevention feature prevents an outsider from easily logging onto a LAN connection point via the docking station and tampering with data files Cable connection Toshiba portable and desktop computers are designed to accept a PORT Noteworthy Compu...

Page 232: ...en you turn on the computer 208 Resolving a hardware conflict 213 Fixing device related problems 216 DVD operating problems Windows 98 Second Edition 233 Developing good computing habits 242 If you need further assistance 243 Toshiba s worldwide offices 247 ...

Page 233: ... most likely to encounter Read the section headings on the opposite page then turn to the section that covers the type of problem you are having Read the section and see if it describes your problem If so follow the steps for solving it Problems that are easy to fix The more you work with your computer the more likely you are to encounter one or more of the following problems Usually you can solve...

Page 234: ...running the computer on battery power check that the battery charge isn t low If the equipment still isn t working properly refer to the device specific sections of this chapter Problems when you turn on the computer These problems may occur when you turn on the power The computer won t start If you did not follow the steps in the previous section make sure you attached the power cable properly or...

Page 235: ...n may get you running by disabling Resume Mode but it won t solve a resource conflict Read the documentation that came with the conflicting device and Resolving a hardware conflict on page 213 The message WARNING RESUME FAILURE PRESS ANY KEY TO CONTINUE appears This message shows that Resume Mode is disabled The screen you were last working on cannot be restored Press any key to continue the start...

Page 236: ...s Enter several times The message Password appears after the Toshiba logo is displayed This message is displayed when the password has been set If this message appears enter the password and then press Enter Three consecutive mistakes in entering the password turns off the computer You press the power button and hear the system start but you receive a hard disk drive HDD error message There may be...

Page 237: ...pe sys c then press Enter The computer processes the command and displays the message system transferred when complete 6 Remove the diskette from the diskette drive 7 Restart your computer Your system should start Windows from the hard drive You press the power button and hear the system start but Windows NT does not load correctly There is a problem starting Windows NT from your hard disk Follow ...

Page 238: ...is not accessing the hard disk or the diskette drive If the Boot Priority option in TSETUP is set to HDD FDD and you have a hard disk problem you won t be able to start the computer Insert a system diskette into the diskette drive and press F while you turn on the power The computer displays the Non system disk or disk error message Make sure there is no diskette in the diskette drive If there is ...

Page 239: ... your system administrator A plan of action The smooth operation of the system depends on the interaction of all devices programs and features The recommended procedure for getting multiple devices to work together is to add and configure one device at a time After you add each device test it to make sure it and all previously connected devices work The device most recently connected to the system...

Page 240: ...vices use the same DMA the data required by one device overwrites the data required by the other causing a hardware conflict Plug and Play TECHNICAL NOTE Windows NT does not support Plug and Play With Plug and Play and Windows 98 Second Edition avoiding hardware conflicts is easy Plug and Play is a computer standard that helps the system BIOS basic input output system and Windows 98 Second Edition...

Page 241: ...es of a device Properties include the name of the manufacturer the type of device the drivers installed and the system resources assigned to the device TECHNICAL NOTE Windows NT does not support Device Manager To check a device s properties 1 Click Start then point to Settings and click Control Panel 2 Double click the System icon Windows 98 Second Edition displays the System Properties dialog box...

Page 242: ... be related to one of your computer s devices refer to the following list to locate the section relating to the problematic device These sections list common device problems and solutions Memory card problems Incorrectly connected or faulty memory cards may cause errors that seem to be device related So it s worthwhile checking for these first 1 Make sure the computer isn t in Resume Mode 2 Click ...

Page 243: ...ory card installed the error is not caused by the memory card Power and the batteries Your computer receives its power through the AC adapter and power cable or from the system batteries main battery real time clock RTC battery and backup battery Power problems are interrelated For example a faulty power cable will neither power the computer nor recharge the batteries Here are some typical problem...

Page 244: ...d see whether the battery is charging If the battery icon is glowing after 20 minutes let the computer continue charging the battery for at least another 20 minutes before you turn on the computer If the battery icon doesn t glow after 20 minutes the battery may have reached the end of its useful life Try replacing it The battery appears not to power the computer for as long as it usually does If ...

Page 245: ... both the keypad overlays are off make sure the software you are using is not remapping the keyboard Refer to the software documentation and check that the program does not assign different meanings to any of the keys You ve connected an external keyboard and Windows displays one or more keyboard error messages The keyboard you connected may be defective or incompatible with the computer Try using...

Page 246: ...ing alcohol To remove the cap 1 Firmly grasp the cap and pull it straight up Removing the AccuPoint II cap 2 After cleaning the cap position it on the peg and press it into place NOTE The peg is square so be careful to align the cap s hole with the peg Display problems The screen is blank Display Auto Off may have taken effect Press any key to reactivate the screen You may have activated the insta...

Page 247: ...ority is not set for the built in LCD screen The built in screen flickers Some flickering is a normal result of the way the screen produces colors To reduce the amount of flickering try using fewer colors Windows displays a message that there is a problem with your display settingsand that the adapter type is incorrect or the current settings don t work with your hardware Reduce the size of the co...

Page 248: ...ems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors Sometimes a disk problem may cause one or more files to appear to have garbage in them Typical disk problems are You are having trouble accessing a disk or some of the data appears to be missing Make sure you re identifying the drive by its correct name A for the diskette drive or...

Page 249: ...om the Tools menu 5 Click Tools in the Disk properties sheet 6 Click Check Now in the Error Checking box The Check Disk dialog opens 7 Check Automatically fix file system errors and Scan for and attempt recovery of bad sectors Your hard disk seems very slow If you have been using your computer for some time your files may have become fragmented Run Disk Defragmenter in Windows 98 Second Edition 1 ...

Page 250: ...l cover or loose labels may be obstructing the path into the drive Carefully inspect the diskette If the metal cover is loose replace the diskette If the label is loose replace the label and try inserting the diskette again The computer displays the Non system disk or disk error message If you re starting the computer from the hard disk make sure there s no diskette in the diskette drive If you re...

Page 251: ...cations software documentation to customize the modem settings The modem won t receive or transmit properly Make sure the RJ11 cable the one that goes from the modem to the telephone line is firmly connected to the modem s RJ11 jack and the telephone line socket Check the serial port settings to make sure the hardware and software are referring to the same COM port Check the communicationsparamete...

Page 252: ...lose the tray carefully making sure it has shut completely You press the CD ROM or DVD ROM eject button but the CD ROM or DVD ROM tray doesn t slide out Make sure the computer is connected to a power source and turned on The CD ROM or DVD ROM drive eject mechanism requires power to operate If you need to remove a disc and cannot turn on the computer for example if the battery is completely dischar...

Page 253: ...if the computer s power is off If you cannot turn on the computer you can open the DVD ROM drive manually Use a straightened paper clip or other narrow object to press the manual eject button This button is in the small hole just to the right of the DVD ROM eject button Sound system problems You don t hear any sound from the computer Adjust the volume control There is a volume control dial on the ...

Page 254: ... a printer PC Cards an external monitor or any other device you connect to your computer to expand its capabilities For an external monitor see Display problems on page 220 PC Card problems Most PC Card problems occur during installation and setup of new cards If you re having trouble getting one or more of these devices to work together several sections in this chapter may apply Resource conflict...

Page 255: ...sure the card is inserted properly into the slot Refer to Inserting and removing PC Cards on page 53 for how to insert PC Cards and to the documentation that came with the PC Card Make sure all cables are securely connected Make sure the PC Card Controller Mode option in TSETUP is set to Auto Selected See TSETUP on page 151 Make sure the computer has only one version of Card and Socket Services lo...

Page 256: ...ws NT 1 Click Start then point to Settings 2 Click Control Panel Windows opens the Control Panel 3 Double click PC Cards PCMCIA Windows displays the PC Card Properties dialog box This dialog box contains information about your PC Card configuration and status The system doesn t seem to recognize my CardBus PC Card Make sure the PC Card Controller Mode is set to Auto Selected the default setting or...

Page 257: ... to have its own address Hotswapping removingonePC Card and inserting another without turning the computer off fails Follow this procedure before you remove a PC Card 1 Click the PC Card icon on the taskbar 2 Click Stop xxxx where xxxx is the identifier for your PC Card Windows 98 Second Edition displays a message saying you may safely remove the card 3 Remove the card from the slot HINT Windows N...

Page 258: ...r doesn t print Check that the printer is connected to a working electrical outlet and is turned on Check that the printer has plenty of paper Some printers won t start printing when there are just two or three sheets of paper left in the tray Make sure the printer cable is firmly attached to both the computer and the printer Make sure the Parallel Port Mode option in TSETUP is set correctly for y...

Page 259: ... operating problems Windows 98 Second Edition If you experience a problem playing DVDs you may be able to fix the problem yourself For general problems playing a DVD title try the following steps 1 Check that the disc is in a format that the drive supports DVD ROM DVD R or DVD RW 2 Ensure that the drive is properly installed in the SelectBay It must be inserted completely 3 Ensure that the DVD ROM...

Page 260: ...ructions on using Device Manager to view the DVD ROM properties 8 Check the Toshiba Web site for new information on DVD ROM drives and their operation A blank screen appears while watching a DVD ROM movie or title Disable the Shut off Monitor feature in the Display Properties using the following steps 1 Click the secondary mouse button on a blank area of the desktop 2 Click Properties 3 Click the ...

Page 261: ...disable it For more information see TSETUP on page 151 The screen saver runs while you are watching a movie or title If the screen saver is enabled it runs on top of any movie or title you are watching To disable the screen saver 1 Click Start point to Settings then click Control Panel The Control Panel window appears 2 Double click the Display icon The Display Properties dialog box appears 3 Clic...

Page 262: ...on the DVD For example it is common for DVD movie titles to disable fast forward and rewind during the legal notices at the beginning of a movie Playback performance is poor The use of DMA dramatically increases the DVD playback performance of your system To make sure DMA is turned on and check its settings 1 Open the Start menu point to Settings then click Control Panel 2 Double click the System ...

Page 263: ... any potential conflicts between its resource requirements and your current system configuration Also if you change your operating system check with your PC manufacturer or your graphics card vendor to ensure that you have the appropriate drivers for both your hardware for example the graphics card and software drivers must support the operating system and DVD with DVDExpress Slow playback perform...

Page 264: ...rformance of these features In particular the video portion of the movie may become jerky or show pauses The normal version of the movie will not show this problem DVDExpress will not function properly with debug software installed The DVDExpress application will not function properly if it detects that debug software is present on the system Remove the debug software to restore functionality of D...

Page 265: ...y using a disc cleaner The disc may require features that are not supported by DVDExpress Microsoft DirectShow components are missing Microsoft DirectShow is not installed properly on the system Reinstall Microsoft DirectShow version 6 0 or higher available from the Microsoft Web site No audio subsystem could be found for playback There is a problem with the audio card or audio component within th...

Page 266: ...ard and or audio driver may be installed in the system Check installation of audio sound card Check installation of audio card drivers An unexpected error has occurred This error is unclassified Report the problem and any error code to your supplier s Technical Support This is usually a rare title specific problem There is a problem with the copy protection system within the DVD ROM drive Playback...

Page 267: ... control setting The Parental Control setting of DVDExpress is lower than the Parental Control level of the content beingplayed Playbackof theDVD discis not authorized Change the Parental Control level in the DVD Options dialog Note that DVDExpress requires a password for this change Playback has stopped due to a Macrovision copy protection error Macrovision prevents unauthorized copying of conten...

Page 268: ...On a regular basis back up the information stored on your hard disk Files held in your network partition will be backed up for you but you need to back up any important files that reside only on the Tecra s hard disk Here are a few ways you can do this This file appears to contain unsupported data Please refer to the Supported Formats section of the DVDExpress Help file and ensure that this file c...

Page 269: ...backup will save time Read the manuals It s very difficult to provide a fail safe set of steps you can follow every time you experience a problem with the computer Your ability to solve problems will improve as you learn about how the computer and its software work together Get familiar with all the manuals provided with your computer as well as the manuals that come with the programs and devices ...

Page 270: ... administrator Contacting Toshiba If you still need help and suspect that the problem is hardware related Toshiba offers a variety of resources to help you Use one of Toshiba s online services The Toshiba Forum can be accessed through CompuServe and the Toshiba Bulletin Board Service BBS can be reached free of charge from any PC with a modem Accessing Toshiba online You can reach Toshiba on the In...

Page 271: ... is further augmented by a huge library of downloadable information files product specifications utilities drivers and software Toshiba s Bulletin Board Service Toshiba s Bulletin Board Service BBS is available 24 hours a day and is free of charge to anyone with a PC and a modem From Toshiba s BBS you can download files and obtain other useful information Set your modem to Toshiba s BBS protocol D...

Page 272: ...lated to the problem Backup copies of Windows and all other preloaded software on diskettes or CD Name and version of the program involved in the problem along with its installation diskettes or CD Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call Toshiba at 800 457 7777 from inside the United States 949 859 4273 ...

Page 273: ...il Semp Toshiba Informática Silveria Rodrigues 52 05047 000 Sao Paulo SP Brazil Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada Central America Caribbean TechData Latin America 8501 NW 17th Street 101 Miami FL 33126 United States Chile CHS Promark Chile Ltda J Joaquin Aguirre Luco 1339 Huechuraba Santiago Chile Colombia CHS Promark Colombia Ltda Carrera 129 Nro 2957 Parq...

Page 274: ... Same as United Kingdom Italy Progetto Elettronica 92 s r l Viale Certosa 138 20156 Milano Italy Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Luxembourg Same as Belgium Mexico Toshiba de Mexico Paseo de la Reforma no 30 4 Piso Centro 06048 D F Mexico City Mexico Morocco C B I 22 Rue de Béthune Casablanca Morocco The Netherlands Toshiba Information Systems Be...

Page 275: ...v Moinhos no 15A Ur Quinta Grande 2720 Alfragide Portugal Slovakia HTC s r o Kukucinova 26 831 03 Bratislava Slovakia Slovenia Inea d o o Ljubljanska 80 1230 Domzale Slovenia Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain Sweden Scribona PC AB Sundbybergsväegen 1 Box 1374 171 27 Solna Swed...

Page 276: ...hiba s worldwide offices 250 United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Venezuela InterPC de Venezuela Esquina Calle 4 y Calle 8 Edificio Tepal Piso 3 La Urbina Caracas 1073 Venezuela ...

Page 277: ...Part II Technical Reference Troubleshooting Guide Toshiba s worldwide offices 251 ...

Page 278: ......

Page 279: ...PART III APPENDIXES What s in Part III This part provides additional technical information about the computer Review this material if you have additional questions or need additional information ...

Page 280: ...Appendix A Instant password security 255 Power usage mode 256 Shutdown mode 257 Sound 257 Display modes 258 Keyboard hot keys 258 ...

Page 281: ...n or above the key indicating the option or feature the key controls Instant password security Fn This hot key locks the keyboard and blanks the display To resume working you must enter your user password if registered or press Enter For more information about the instant password see Using the instant user level password on page 170 F1 ...

Page 282: ... are Long Life Normal and High Power The power usage mode in Windows 98 Second Edition under AC power is Full Power only Power usage modes Windows 98 Second Edition The power usage modes in Windows NT are Full power High power Medium power Low power and User setting Power usage modes Windows NT The properties of each mode are set in the Toshiba Power Saver utility For more information see Power Sa...

Page 283: ... Shutdown modes in Windows 98 Second Edition are Standby Hibernation and Shutdown Shutdown modes Windows 98 Second Edition The Shutdown modes in Windows NT are Boot and Suspend Resume memory Shutdown modes Windows NT Fn This hot key cycles through the different alarm volume levels The alarm volume options are off low medium and high Off is always first F3 F4 ...

Page 284: ...ly built in display panel and TV or other external video device simultaneously and TV or other external video device only In order to use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Fn This hot key turns the cursor control overlay on and off Fn This hot key turns the numeric overlay on and off Fn This hot key ...

Page 285: ...Part III Appendixes Hot Keys 259 ...

Page 286: ...Appendix B Built in features 261 Optional accessories and devices 268 Specifications 270 ...

Page 287: ...gy and processor Microprocessor 450 MHz 1 6V core 1 8V GTL Intel Mobile Pentium lll processor or 500 MHz 1 6V core 1 8V GTL Intel Mobile Pentium lll processor LSI and CMOS Large scale integrated and complementary metal oxide semiconductor technology providing minimum size and weight low power usage and high reliability L1 cache 32 KB write back 16 KB for code and 16 KB for data level one cache ...

Page 288: ...nabling connection to high speed peripherals used for multimedia communications and fast Ethernet Memory 3 3 volt 64 bit bus PC100 SDRAM delivers high performance with a 10 nanosecond ns access time 2 SODIMM memory slots available Memory modules available 64 MB 128 MB Maximum capacity 256 MB Graphics S3 Savage MX display controller with 64 bit AGP bus with side band 8 MB external memory with digit...

Page 289: ...orage for 6 0 billion bytes or 2 5 inch removable drive and controller provides non volatile storage for 12 0 billion bytes or 2 5 inch removable drive and controller provides non volatile storage for 18 1 billion bytes A second hard disk drive is available by using the SelectBay module 3 5 inch diskette drive module External drive accommodates both 1 44 MB high density 2HD and 720 KB double densi...

Page 290: ...ly disables the internal speakers Microphone jack 3 5 mm stereo jack lets you connect an external monaural microphone or other audio input device such as Dolby Digital Surround Sound support Monitor port 15 pin analog VGA port lets you connect an external SVGA monitor color or monochrome Parallel port Selectable ECP compatibleparallel portthatprovidesa Centronics compatible connection to a printer...

Page 291: ...s up to 16 million colors at 1600 x 1200 virtual display 1280 x 1024 virtual display 1024 x 768 800 x 600 640 x 480 or 14 1 inch measured diagonally active matrix Thin Film Transistor TFT color LCD displays up to 16 million colors at 1600 x 1200 virtual display 1280 x 1024 virtual display 1024 x 768 800 x 600 640 x 480 External video support 16 million colors at 1280 x 1024 1024 x 768 800 x 600 64...

Page 292: ...dicated cursor control keys Sound YamahaYMF744B R chipset supports Windows Sound System V2 0 16 bit stereo Sound Blaster Pro compatible FM Synthesis and Wavetable Full duplex support MIDI 3D sound DirectSound Direct3DSound DirectMusic AccuPoint II and buttons Provide the complete function of a mouse or other pointing device from within the keyboard Resume Mode Electronic bookmark that saves what y...

Page 293: ...umption features for future Windows and Windows NT operating systems User s Guide Explains how to set up the computer gives instructions for basic computing tasks and documents all system components and features Electronic Guide Provides the user s guide in electronic form Install this guide onto your hard drive from your ConfigurationBuilder CD and refer to itwhen you have questions about the com...

Page 294: ...peed DVD ROM drive allows you to play both Digital Versatile Discs and standard CDs and CD ROMs Not available with Windows NT Hard disk drive module 2 5 inch drive provides non volatile storage for 6 0 billion bytes or 12 0 billion bytes or 18 0 billion bytes Battery module Rechargeable 10 4V x 3400mAH lithium ion Li Ion battery module Weight Saver Insert module Honeycombed plastic piece designed ...

Page 295: ...MB The memory module expands the computer s memory by an additional 128 MB NetDock The NetDock 10 100 Network Port Replicator II provides the ports available on the computer in addition to a LAN jack and separate PS 2 mouse and PS 2 keyboard ports a line out jack and two USB ports Expansion Station Connects to the NetDock providing two PCI card slots a 5 25 inch drive bay and a 3 5 inch drive bay ...

Page 296: ...hy Computer Lock cable to deter computer theft Passwords Power on and HDD passwords provide access security HDD security screws Hardware screws for memory built in modem main HDD and PC Card security Weight 5 69 lbs with 13 3 inch display and CD ROM drive module Actual weight will vary slightly depending on configuration and installed modules Size width x depth x height 12 28 inches x 10 0 inches ...

Page 297: ...Relative humidity 20 to 80 non condensing 10 to 90 non condensing Altitude relative to sea level 60 to 3 000 m 197 ft to 9 842 ft 60 to 10 000 m 197 ft to 32 808 ft Shock 10G 1 5G with CD ROM DVD ROM drive installed 60G 50G with CD ROM DVD ROM drive installed Vibration 0 5G 0 25G with CD ROM DVD ROM drive installed 1G 1G with CD ROM DVD ROM drive installed ...

Page 298: ...Appendix C ...

Page 299: ...power supply you can use worldwide This appendix shows the shapes of the typical AC power cable connectors for various parts of the world USA and Canada UL approved CSA approved United Kingdom BS approved Australia AS approved Europe VDA approved NEMKO approved ...

Page 300: ...Appendix D IRQ level assignments 275 DMA channel assignments 277 Input output port address assignments 278 ...

Page 301: ... CPU is called an Interrupt ReQuest IRQ level or channel You ll hear both terms used by technical experts They mean the same thing The following table lists the default IRQ level assignments for the computer IRQ Use Notes 0 Timer 1 Keyboard 2 PIC 2 3 Modem COM port modem 4 COM COM port modem 5 Sound system COM port printer modem ECP MPU ...

Page 302: ...COM port modem ECP sound system 8 Real time clock 9 Not Available Reserved for system 10 Available COM port sound system modem 11 PCI bus Modem sound system FIR 12 PS 2 mouse 13 Math coprocessor 14 Hard disk CD ROM secondary hard disk 15 CD ROM CD ROM SelectBay IRQ Use Notes ...

Page 303: ... assigned a unique DMA channel The computer has two DMA controllers with four channels on each controller a total of eight DMA channels The following table lists the computer s DMA channel assignments DMA Use Notes 0 Sound system Choice for sound system 1 Sound system Choice for ECP 2 3 5 inch diskette drive 3 ECP Choice for sound system ECP 4 Cascade from DMA channel 1 5 Reserved 6 Reserved 7 Res...

Page 304: ...st have a unique I O port address The following table lists the device names and their assigned I O port addresses for the computer Port address h Device function Notes 000 01F 82C37 DMA controller 1 020 03F 82C59 PIC 1 040 05F 82C54 timer 060 06F Keyboard controller 060 and 064 for controller 061 for system status port 070 NMI mask register 070 07F Real time clock 080 09F DMA page register 0A0 0B...

Page 305: ...20 22F SoundBlaster Pro 240 24F Not used Available for sound system 260 277 Not used 278 27F Parallel PRT 2 280 2E7 Not used 2E8 2EF Serial port or built in modem COM4 2F0 2F7 Not used 2F8 2FF Serial port infrared port or built in modem COM2 300 33F Not used 340 35F Not used 360 37F Not used 370 Controller I O address 376 377 Secondary IDE controller Port address h Device function Notes ...

Page 306: ...ry PCMCIA controller when docked only in PCIC mode 3E8 3EF Serial port infrared port or built in modem COM3 3F0 3F7 3 5 inch diskette drive controller I O ports 3F6 and 3F7 are used for the hard disk controller 3F8 3FF Serial port infrared port or built in modem COM1 400 47F Not used 480 49F DMA high page register 530 537 Windows sound system 540 Not used Available for Windows sound system Port ad...

Page 307: ...Part III Appendixes System Resources 281 E80 E87 Not used Available for Windows sound system F44 F47 Not used Available for Windows Sound System Port address h Device function Notes ...

Page 308: ...Appendix E ...

Page 309: ...r graphics Resolution is the measure of the screen s dimensions in terms of horizontal and vertical pixels in graphics modes or rows and columns of characters in text modes Grid is the default number of pels per character LCD Colors is the maximum number of simultaneous colors or shades of gray that the mode can display on the built in screen CRT Colors is the maximum number of simultaneous colors...

Page 310: ... 16 256K 8x8 16 256K 31 5kHz 70Hz E VGA Grph 640x200 pels 8x8 16 256K 8x8 16 256K 31 5kHz 70Hz F VGA Grph 640x350 pels 8x14 Mono 8x14 Mono 31 5kHz 70Hz 10 VGA Grph 640x350 pels 8x14 16 256K 8x14 16 256K 31 5kHz 70Hz 11 VGA Grph 640x480 pels 8x16 2 256K 8x16 2 256K 31 5kHz 60Hz 12 VGA Grph 640x480 pels 8x16 16 256K 8x16 16 256K 31 5kHz 60Hz 13 VGA Grph 320x200 pels 8x8 256 256K 8x8 256 256K 31 5kHz...

Page 311: ...4K 8x16 64K 64K 35 5kHz 48 5kHz 60 0kHz 68 8kHz 87Hz 60Hz 75Hz 85Hz SVGA Grph 1280x1024 pels 8x16 32K 32K 8x16 32K 32K 35 5kHz 35 5kHz 87Hz 60Hz SVGA Grph 1280x1024 pels 8x16 64K 64K 8x16 64K 64K 35 5kHz 35 5kHz 87Hz 60Hz 50 SVGA Grph 640x480 pels 8x16 16M 16M 8x16 16M 16M 31 5kHz 37 6kHz 43 2kHz 60Hz 75Hz 85Hz 52 SVGA Grph 800x600 pels 8x16 16M 16M 8x16 16M 16M 37 9kHz 46 9kHz 53 7kHz 60Hz 75Hz 8...

Page 312: ......

Page 313: ...Alternating Current ANSI American National Standards Institute APM Advanced Power Management ASCII American Standard Code for Information Interchange AVI Audio Video Interleaved BBS Bulletin Board Service BIOS Basic Input Output System BPS Bits Per Second CAD Computer Aided Design CD ROM Compact Disc Read Only Memory ...

Page 314: ...s DIMM Dual Inline Memory Module DOS Disk Operating System DPI Dots Per Inch DSTN Dual SuperTwist Nematic DSVD Digital Simultaneous Voice and Data DVD Digital Versatile Disc ECC Error Correcting Code ECP Enhanced Capabilities Port EDO Extended Data Output EGA Enhanced Graphics Adapter EMS Expanded Memory Specification ESD Electrostatic Discharge FCC Federal Communications Commission FIR Fast Infra...

Page 315: ...LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode LPT1 Line Printer Port 1 parallel port LIM EMS Lotus Intel Microsoft Expanded Memory Specification LSI Large Scale Integration MB Megabyte MIDI Musical Instrument Digital Interface MMX Multimedia Extensions MPEG Movie Pictures Expert Group MPU Microprocessor Unit MS DOS Microsoft Disk Operating System OCR Optical Character ...

Page 316: ...e SDRAM Synchronous Dynamic Random Access Memory SIMM Single Inline Memory Module SPB Synchronous Pipeline Burst cache SRAM Static Random Access Memory STN SuperTwist Nematic SVGA Super Video Graphics Adapter UART Universal Asynchronous Receiver Transmitter UMA Upper Memory Area UMB Upper Memory Block URL Universal Resource Locator USB Universal Serial Bus VCR VideoCassette Recorder VESA Video Ele...

Page 317: ...ter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller address A numberthat identifies a location in the computer s memory or on disk It tells the computer where to find information such as the name of a file or data for processing A device such as a PC Card may use a specific me...

Page 318: ...ntaining MS DOS commands that the computer performs every time you start or restart it For example your computer s original AUTOEXEC BAT file contains commands that load the Windows operating system See also batch file AVI Audio Video Interleaved Microsoft Corporation s trade name for synchronization and digital compression of video and audio signals B backup A copy of a file usually on removable ...

Page 319: ...bits into larger units such as bytes a group of eight connected bits your computer can deal with huge blocks of data See also byte bitmap A graphic composed of dots or pixels It is usually created by a drawing package a screen capture utility or a scanner bits per second BPS A way of measuring the speed at which information is passed between two devices This is the basic measure used in modem comm...

Page 320: ...ation to a printer many times faster than even the fastest printer can handle it A print buffer stores printer information enabling the computer to continue with other tasks As the printer prints a page it looks in the buffer to see what to do next bus An electrical circuit that connects the microprocessor with other parts of the computer such as the video adapter disk drives and ports It is the h...

Page 321: ...uses laser optics instead of magnetic means for reading data The computer can read data from these discs but cannot write data to the discs central processing unit CPU The chips where all the computing takes place The CPU is often referred to as the brain of the computer It takes information from outside sources such as memory or keyboard input processes the information and sends the results to an...

Page 322: ...not compatible with your computer the modem will not work component A part of the computer system Many components are combined to create the whole system compression The translation of data to a more compact form for storage or transmission In computer terms files are compressed by removing repetitive and blank characters Depending on the type of file this can result in a size reduction of over 90...

Page 323: ...ning the computer from an electrical outlet but reducing processing speed saves power when you are using the battery cursor A symbol that indicates the current position on the screen The shape of the cursor varies depending on the program you re using and what you re doing D data Information that a computer can process The word data is actually plural for datum meaning a single piece of informatio...

Page 324: ...e of dialog box is also called a message box DIMM Dual Inline Memory Module A unit of RAM used for memory expansion direct current DC Electriccurrent that flows in onedirection This type of power is usually supplied by batteries Direct Memory Access DMA A dedicated channel which bypasses the Central Processing Unit CPU and enables a device to access memory directly If two devices use the same DMA ...

Page 325: ...nitor which typically has a cathode ray tube CRT docking station A unit which replicates the computer s ports and also provides additional expansion slots See also port replicator document 1 A file containing a report letter user guide etc 2 In Windows 95 Windows 98 and Windows NT any file that contains the information you are working on See also file documentation The set of manuals and or other ...

Page 326: ...isc can hold as much data as several CD ROMs Digital Simultaneous Voice and Data DSVD An all digital technology for concurrent voice and data SVD transmission over a single analog telephone line E EDO DRAM Extended Data Output Dynamic Random Access Memory A new DRAM technology that increases the memory performance of your computer It provides the following advantages over previous types of DRAM 1 ...

Page 327: ...DOS programs use extended memory extension See file name extension external device Any device connected to a port on your computer Examples of external devices are printers tape backup units and external modems F file A collection of related information saved on disk with a unique name such as the information required for a program ordocument file allocation table FAT The section of a disk that ke...

Page 328: ...determined by the operating system and or individual programs G gigabyte GB A unit of data storage equal to 1 073 741 824 bytes 1024 x 1024 x 1024 bytes See also byte graphics Information presented as drawings pictures or other images such as charts or graphs ground A conductor to which all components of an electric circuit are connected It has a potential of zero 0 volts and is the point of refer...

Page 329: ...e also binary decimal Hibernation A feature of many Toshiba notebook computers which preserves the current state of the computer including all open files and programs when you turn it off by saving the information to the hard disk When you turn on the computer again the system will open to the same state it was when the system was turned off See also Standby and Resume Mode high density diskette A...

Page 330: ...at lets them work together There are different types of interface 1 Elements such as the graphics design prompts and menus of an application program allow you to interact with the program These elements make up the user interface 2 A physical connection between one system or device and another so that information can be exchanged interlaced A method of refreshing a computer screen in which only ev...

Page 331: ...A filter over the electrodes permits only non polarized light to pass to the surface of the display creating light and dark pixels load To move information from a storage device such as a CD ROM into memory for processing local bus A type of bus that connects devices directly to the microprocessor Because there are no wires between the CPU and the device information is passed at a much greater spe...

Page 332: ...ion microphone An input device that converts sound into electronic signals for transmission and or recording microprocessor A single integrated circuit chip that executes instructions and monitors and controls functions One such chip forms the Central Processing Unit CPU of your computer MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and comput...

Page 333: ...network allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non interlaced A method of refreshing a computer screen in which each pixel of every line is refreshed as the electron beam scans across and down the screen non system disk A disk for storing programs and data that cannot be used to start the computer See system disk non volati...

Page 334: ... A type of information exchange that simultaneously transmits all the bits representing a character It uses a separate line for each data bit in a byte In contrast a serial interface transmits characters along a single data line one bit at a time making it much slower than a parallel interface parity A method in serial communications of making sure that the information received is the same as the ...

Page 335: ...utomatically provided you use Windows 95 or Windows 98 point A unit of measurement for printed characters One point is 1 72 of an inch A 12 point font is approximately 1 6 inch high pointing device Any device such as the AccuPoint II or a mouse that enables you to move the cursor on the screen port A socket on the computer where you plug in a cable for connection to a network or a peripheral devic...

Page 336: ...uments folders modems printers and so on as self contained objects Each object has its own properties such as the object s name size position on screen and color You can change an object s properties using the Properties dialog box See Windows Help for more information on changing properties protocol A set of rules and conventions that makes it possible to transfer information between computers If...

Page 337: ...ls for programs reducing the need for initialization INI files remapping Redefining a computer component For example remapping the keyboard refers to assigning a new symbol or letter for some or all of the keys removable disk A disk that can be used to transfer files from one computer to another or to hold backup copies Diskettes are an obvious example but removable hard disks are available In add...

Page 338: ...after another serial interface An interface between systems or system components in which information is transmitted sequentially one bit at a time The transmitted bits are reassembled at the receiving component serial port A communications port COM1 or COM2 to which you can connect a serial device such as a modem a mouse or a serial printer serial input output SIO The electronic method of serial ...

Page 339: ...ceiving devices to use special synchronizing characters to correct variations in timing between the devices See also asynchronous system disk A diskette that contains the operating system files that are used to start the computer Any physical diskette can be formatted as a system disk A system disk is also called a bootable disk system prompt 1 Text indicating that the operating system is ready fo...

Page 340: ...pects of your computer function Utilities differ from applications because you don t use them to do real work they just make your life easier Different utilities manage your fonts compress files and check for viruses MaxTime and Hardware Setup are examples of utilities V volatile memory Random Access Memory RAM that stores information while it is connected to a power source If the battery discharg...

Page 341: ...ertion of a ZV PC Card Inserting a ZV PC Card establishes direct communication between the PC Card controller and the audio and video controllers allowing large amounts of multimedia data to bypass the CPU or system bus The Zoomed Video standard makes full screen full motion video available on a notebook computer ...

Page 342: ...Part III Appendixes Glossary 316 ...

Page 343: ... 27 turning off the power 28 battery alarms 92 backup 88 caring for 104 changing 102 charging 19 21 conserving power 106 disposing of safely 105 light 23 SelectBay battery 23 lights 10 main 10 module 7 monitoring power 89 placing into adapter 52 power usage hot key 107 108 power usage mode 256 real time clock RTC 88 remaining charge 91 removing 103 from adapter 52 status 10 storing spare packs 105...

Page 344: ...e 43 modem to telephone line 56 monitor 31 32 33 PC Cards 53 speakers 40 television 31 32 to the composite video out port 33 video projector 31 32 to the composite video out port 33 conserving power 106 copying files 132 CPU fan 3 25 cursor control overlay 10 D Device Manager 215 device properties 215 devices external display 31 keyboard 36 memory module 42 mouse 36 Direct Memory Access DMA 214 27...

Page 345: ...T 72 Windows NT File System NTFS 72 file backing up 60 Fn esse assigning a key to a program or document 143 changing or removing key assignments 146 keyboard 142 program 141 starting 142 viewing key assignments 145 function keys 65 assignments 145 H hard disk drive in use light 23 light 10 Master password 175 password 162 175 passwords 175 troubleshooting 222 User password 175 Hardware Configurati...

Page 346: ...eyboard 85 key 9 caps lock key 63 character keys 63 external 36 full size 9 function keys 65 hot keys 258 indicator panel 9 10 overlays 65 troubleshooting 219 Windows special keys 65 L LCD display 9 lighting 16 lights AC power 9 hard disk drive 10 main battery 10 numlock 11 on off 10 23 SelectBay battery 10 23 SelectBay drive 10 23 line in jack 118 M main battery 10 status 10 Master password 175 m...

Page 347: ... 161 backup file 187 clearing 166 creating 162 deleting a supervisor 173 forgetting 164 hard disk drive 162 175 instant 170 power on 161 service diskette 164 supervisor level 162 170 types 161 user level 161 170 password security 255 PC Card 81 checklist 229 CIS Card Information Structure 228 common problems 229 configuring 55 enablers 229 hot swapping 231 I O conflict 231 inserting 53 54 insertin...

Page 348: ...y button 68 printer Add Printer Wizard 114 116 local 5 parallel 5 serial 5 troubleshooting 232 problems diagnosing 207 forgetting your password 164 solving 207 sound system 227 processor specifications 261 PS 2 compatible keyboard 5 36 mouse 5 R real time clock RTC battery 88 recording wav files 118 sounds 118 removing PC Cards 3 55 reset button 2 restarting the computer 208 reset button 2 Toshiba...

Page 349: ...e 265 storage capacity 263 standard hardware specifications 265 Standby command 94 starting the computer password 168 where you left off 93 starting up 24 status lights 9 stereo headphones 3 storage capacity specifications 263 Suspend Resume memory mode 96 system indicator panel 2 9 T television adjusting display 35 connecting 31 32 to composite video port 33 third party software 139 using DOS bas...

Page 350: ...me Failure 209 run ScanDisk 222 Toshiba s online services 244 Windows Help menu 213 TSETUP 151 methods for accessing 151 U USB Universal Serial Bus hot swapping 4 port 4 User password 175 V video modes 283 supported 283 video projector adjusting display 35 connecting 31 32 33 volume control dial 2 W Windows 98 choosing a printer driver 113 power management utility 152 setting up a printer 113 usin...

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