Toshiba 2010 User Manual Download | Manualshive

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173

If Something Goes Wrong

If you need further assistance

5.375 x 8.375 ver 2.3.2

If you need further assistance

If you have followed the recommendations in this chapter and
are still having problems, you may need additional technical
assistance. This section contains the steps to take to ask for
help.

Before you call

Since some problems may be related to the operating system
or the program you are using, it is important to investigate
other sources of assistance first.

Before contacting Toshiba:

❖

Review the troubleshooting information in your operating
system documentation.

❖

If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.

❖

Consult your network administrator.

❖

Consult your authorized Toshiba representative, who is your
best source for current information.

Contacting Toshiba

If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you.

1

Start with accessing Toshiba on the Internet using any Internet
browser by typing:

pcsupport.toshiba.com

2

Next, try one of Toshiba’s online services. The Toshiba Forum
can be accessed through CompuServe

®

by typing:

go toshiba

.

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Summary of Contents for 2010

Page 1: ...OSHIBA C6631 1002M2 Portégé 2010 User sGuide If you need assistance InTouch Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see Chapter 8 on page 149 ...

Page 2: ...ck up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the data IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA OR ANY OTHER DAMAGE RESULTING THERE...

Page 3: ...ollowing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with no...

Page 4: ...ber REN of the modem which is 0 3B The modem connects to the telephone line by means of a standard jack called the USOC RJ11C Type of Service Your modem is designed to be used on standard device telephone lines Connection to telephone company provided coin service central office implemented systems is prohibited Connection to party lines service is subject to State tariffs If you have any question...

Page 5: ...rotection Act of 1991 makes it unlawful to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone...

Page 6: ...valence Number REN and an explanation notice similar to the following The Ringer Equivalence Number REN of this device can be found on the label affixed to your computer NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of an...

Page 7: ...risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment Regulatory Information The Toshiba Wireless LAN Mini PCI Card must be...

Page 8: ...FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular inst...

Page 9: ...read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Australia Austria Belgium Canada Denmark...

Page 10: ...the owner s manual may result in hazardous radiation exposure Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein 2002 by Toshiba Am...

Page 11: ...UCT AND THE MANUAL IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF Trademarks Portégé Noteworthy Fn esse and InTouch are registered trademarks and SelectServ is a trademark of Toshiba America Info...

Page 12: ...rmation This product contains mercury Disposal of this material may be regulated due to environmental considerations For disposal reuse or recycling information please contact your local government or the Electronic Industries Alliance at www eiae org ...

Page 13: ...ed 23 Other documentation 23 Service options 24 Chapter 1 Finding Your Way Around 25 Making sure you have everything 25 Front with the display panel closed 26 Left side 26 Back 27 Right side 28 Underside 29 Front with the display panel open 30 Keyboard indicator panel 31 System indicator panel 32 ...

Page 14: ... to a power source 46 Connecting other external devices 48 Using the computer for the first time 49 Opening the display panel 49 Turning on the power 49 Using the TouchPad 51 Setting up your software 52 Registering your computer with Toshiba 53 Customizing your computer s settings 55 Powering down the computer 55 Shut down command 56 Hibernation command 56 Standby command 57 Turning off the comput...

Page 15: ...ptional external diskettes 69 Inserting and removing diskettes 69 Copying documents to a diskette 70 Taking care of diskettes 71 Backing up your work 71 Restoring your work 72 Playing audio 73 Setting up for communications 74 Connecting your computer to a network 74 An overview of using the Internet 75 The Internet 75 The World Wide Web 76 Internet Service Providers 76 Connecting to the Internet 7...

Page 16: ...in battery runs low 86 Conserving battery power 87 Setting a power usage mode 87 Using battery alarms 89 Setting battery alarms 89 Turning off the display automatically 90 Enabling the screen saver 90 Changing the main battery 91 Removing the battery from the computer 91 Inserting a charged battery 93 Disposing of used batteries safely 94 Traveling tips 94 Chapter 5 Expansion Options 95 Using your...

Page 17: ...er 6 Enhancing Productivity 107 Windows 2000 special features 107 Personalizing your desktop 108 Customizing the taskbar 108 Bringing the world to your desktop 109 Changing desktop and browsing style 110 Personalizing individual windows 112 Customizing window toolbars 112 Displaying information about each folder 113 Emulating a full size keyboard 114 Setting up for communications 115 Determining t...

Page 18: ...ernation mode more quickly 130 Starting again from Hibernation 131 Using Standby 132 Going into Standby mode more quickly 132 Starting again from Standby 133 Quickly changing your Shut down mode 134 Chapter 7 Toshiba Utilities 135 Fn esse 135 Starting Fn esse 136 Assigning a key to a program or document 137 Viewing existing key assignments 139 Changing or removing existing key assignments 139 Hotk...

Page 19: ...Professional online Help 155 Resolving a hardware conflict 156 A plan of action 156 Resolving hardware conflicts on your own 156 Fixing a problem with Device Manager 158 Memory module problems 160 Power and the batteries 160 Keyboard problems 162 Display problems 162 Disk drive problems 164 Sound system problems 166 PC Card problems 167 Printer problems 170 Modem problems 171 Develop good computin...

Page 20: ...d security 180 Without a password 180 With a password 180 Power usage mode 181 Standby mode 181 Hibernation mode 182 Display modes 183 Display brightness 183 Keyboard hot keys 184 Appendix B Power Cable Connectors 185 USA and Canada 185 United Kingdom 185 Australia 185 Europe 185 Glossary 187 Index 203 ...

Page 21: ... It offers exciting features and easy Internet access This guide This guide introduces the computer s features You can Read the entire guide from beginning to end Skim through and stop when a topic interests you Use the table of contents and the index to find specific information If you are new to computers or have not used a notebook computer before read through the first couple of chapters to fa...

Page 22: ...e instructions as follows DANGER This icon indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed WARNING This icon indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION This icon indicates the existence of a hazard that could result in damage to equipment o...

Page 23: ...dicates the definition of a term used in the text Other documentation Your computer comes with the following documentation This electronic version of the user s guide Guides for other programs that may come preinstalled on your computer and for additional programs on your Recovery CDs Accessories information which lists accessories available from Toshiba and explains how to order them The Microsof...

Page 24: ...ervice options Toshiba offers a full line of service options built around its SelectServTM warranty programs For more information visit Toshiba s Web site at Toshiba com If you have a problem or need to contact Toshiba see If Something Goes Wrong on page 149 ...

Page 25: ...e specific parts of the computer Making sure you have everything Before you do anything else consult the Quick Start card shipped with your unit to make sure you received everything If any items are missing or damaged notify your network administrator or authorized Toshiba representative immediately For additional help see If you need further assistance on page 173 ...

Page 26: ...r your computer to a large heavy object such as your desk The cooling vent prevents the computer s central processing unit CPU from overheating so that it can continue to perform at its maximum speed The Secure Digital SD card slot holds a stamp size flash memory card with a capacity of 16 MB 32 MB 64 MB or 128 MB The Secure Digital SD LED light indicates the card slot is in use Display latch Secu...

Page 27: ... USB diskette drive or other USB peripherals DEFINITION USB 2 0 is a peripheral expansion standard that supports a data transfer rate of up to 480 Mbps for peripherals such as keyboards and pointing devices USB peripherals have a single standard for cables and connectors The USB standard also allows hot swapping of peripherals The RGB monitor port lets you connect an external monitor or projector ...

Page 28: ...page 120 The 3 5 mm diameter monaural microphone jack lets you connect an external microphone for recording sound The infrared port allows cordless communication with a computer or other device such as a printer that has a compatible infrared port The PC Card eject button releases the PC Card from the PC Card slot For more information see Using PC Cards on page 102 The PC Card slot can hold one Ty...

Page 29: ...ou can work without an external power source For more information about inserting or removing the main battery see Changing the main battery on page 91 The speaker allows you to hear sounds such as system alarms or audio files played on optional media devices The expansion memory slot cover protects the slot that holds any extra memory added to your computer For more information on expanding your ...

Page 30: ... viewing angle You can also connect an external monitor to the computer For more information see Using an external monitor on page 100 The keyboard provides all the functionality of a full size keyboard For detailed information see Using the keyboard on page 62 The system indicator panel is located above the keyboard on the left side just below the open display panel It consists of six lights that...

Page 31: ... panel is a set of lights below keys F10 and F11 For more information see Keyboard indicator panel on page 31 The Internet button turns on the computer and launches your default Internet browser The TOSHIBA Console button allows quick access to various functions Keyboard indicator panel The cursor control mode light glows when the cursor control overlay is on When this light is on pressing an over...

Page 32: ...us of the AC adapter No illumination means that the AC adapter is not connected Green means the system is receiving power from the AC adapter Flashing amber means there may be a problem with the AC adapter the main battery or the computer Unplug the AC adapter remove the main battery and reinstall it See Changing the main battery on page 91 For more information see Connecting to a power source on ...

Page 33: ...mination means the main battery is not in use and the AC adapter is not connected Green means the main battery is fully charged Amber means the main battery is charging AC adapter connected Flashing amber means the main battery charge is low and it is time to recharge the main battery or plug in the AC adapter For more information see Monitoring main battery power on page 85 The high capacity batt...

Page 34: ...tor light glows amber when the Wi Fi antenna is turned on NOTE For environments that do not permit wireless use or instruct you to turn off all radio devices for example aboard commercial aircraft you should turn the Wi Fi antenna switch off CAUTION Never turn off the computer while any drive is in use Doing so may damage the media in use and result in loss of data ...

Page 35: ... used in a variety of circumstances and locations Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your...

Page 36: ... or humidity and sources of temperature change such as air conditioner vents or heaters Extreme heat cold or humidity Keeping yourself comfortable Strain and stress injuries are becoming more common as people spend more time using their computers With a little care and proper use of the equipment you can work comfortably throughout the day WARNING Using the computer keyboard incorrectly may result...

Page 37: ... the same height and distance as the screen Seating and posture When using your computer maintain good posture with your body relaxed and your weight distributed evenly Proper seating is a primary factor in reducing work strain Some people find a backless chair more comfortable than a conventional chair Whichever type you choose use the following guidelines to adjust your chair for maximum computi...

Page 38: ...enyouwork Avoid slumping forward or leaning back too far Lighting Proper lighting can improve the visibility of the display and reduce eyestrain Position the display panel or external monitor so that sunlight or bright indoor lighting does not reflect off the screen Use tinted windows or shades to reduce glare Avoid placing your computer in front of a bright light that could shine directly in your...

Page 39: ...y seconds Precautions Avoid spilling liquids on the computer s keyboard If you do spill a liquid that gets into the keyboard turn off the computer immediately Leave the computer turned off overnight to give it time to dry out before you use it again If a drive in use light indicates the drive is being accessed don t turn off the computer Powering off the computer while it is reading from or writin...

Page 40: ...e external power or to charge the battery you must attach the AC adapter See Connecting to an AC outlet on page 46 To register your computer online or to sign up for an Internet account you must connect the built in modem to a telephone line See Connecting the modem on page 45 Before starting to use your computer you may also want to Add more memory Connect a mouse see Connecting a mouse on page 4...

Page 41: ...unts of data One slot is available for adding a memory module To install a memory module 1 Turn the computer off CAUTION Do not try to install a memory module with the computer in Standby or Hibernation mode You can damage the computer and the module 2 Remove all cables connected to the computer Base of the computer 3 Turn the computer upside down and remove the main battery module see Removing th...

Page 42: ...75 x 8 375 ver 2 3 2 Removing the memory slot cover screws 4 Remove the two screws securing the expansion memory slot cover and store them in a safe place NOTE Use a point size 0 Phillips screwdriver 5 Lift off the cover Inserting the memory module ...

Page 43: ... on the electronic components 7 Secure the memory model with the one screw that came with the memory module CAUTION Use only the screw that came with the memory module 8 Seat the memory slot cover and secure it with the two screws NOTE Use a point size 0 Phillips screwdriver 9 When you turn the computer on it should automatically recognize the total memory capacity Use the Toshiba Hardware Setup p...

Page 44: ...n and remove the main battery module 3 Remove the two screws securing the memory module cover and store them in a safe place 4 Lift off the cover 5 Remove the screw that secures the memory module 6 Fit two slender objects such as tweezers under the memory module on each side of the connector and pry up to disconnect the module 7 Grasp the memory module by the sides and lift it out CAUTION Do not t...

Page 45: ... its documentation If it is USB compatible you can connect the printer while the computer is on To make the connection you need a suitable USB cable which may come with your printer Otherwise you can purchase one from a computer or electronics store To connect a printer to your computer or the optional Slim Port Replicator 1 Connect the USB cable to the printer and to one of the USB ports 2 Connec...

Page 46: ...s V 92 modem visit the Toshiba web site at www pcsupport toshiba com Connecting to a power source Your computer requires power to operate Use the power cable and AC adapter to connect the computer to a live power outlet or use the main battery and the high capacity battery Connecting to an AC outlet The AC adapter enables you to power the computer from a wall outlet and to charge the computer s ma...

Page 47: ...age 145 To connect the computer to an external power source 1 Connect the socket end of the power cable to the AC adapter Connecting the power cable to the AC adapter CAUTION Use only the AC adapter supplied with the computer Using any other AC adapter could damage the computer and void your warranty 2 Connect the DC OUT end of the AC adapter cable to the DC IN jack on the back of the computer Con...

Page 48: ...oes Wrong on page 149 for troubleshooting information Using the main battery Your computer came with its main battery already installed Before using the main battery to power the computer you must first charge it To charge the main battery leave the computer plugged in for at least six hours with the computer turned off After that the main battery will be completely charged and ready to power the ...

Page 49: ...isplay panel latch and lift the display panel Opening the display panel CAUTION To avoid damaging the display panel don t force it beyond the point where it moves easily Never lift or move the computer using the display panel Turning on the power 1 If the optional external diskette drive is connected check that it is empty 2 If you have a local printer connected to the computer turn it on and wait...

Page 50: ...tem indicator panel glows green indicating that the computer is on HINT After turning on the computer for the first time don t turn off the power again until the operating system has completely loaded The AC power light glows green when the computer is connected to an external power source The main battery light Glows amber while the main battery is being charged Glows green when the main battery ...

Page 51: ...ve the cursor To move the cursor to the top of the page push your finger forward on the TouchPad To move the cursor to the bottom of the page drag your finger toward yourself To move the cursor to the right side of the page slide your finger across the TouchPad from left to right To move it to the left side slide your finger from right to left NOTE Because the TouchPad is much smaller than the dis...

Page 52: ...epends on the program you are using It usually corresponds to the right mouse button Check your program s documentation to find whether it uses the secondary mouse button Setting up your software The first time you turn on your computer the Setup Wizard guides you through steps to set up your software 1 From the welcome screen click Next to enter the Setup Wizard 2 Confirm acceptance of Microsoft ...

Page 53: ... You can register your computer with Toshiba by double clicking the icon on your desktop or by mailing the registration card that may ship with your computer NOTE To register online your computer s modem must be connected to a voice grade telephone line Setting up a printer If you have a printer follow these steps to set it up for the first time You only need to set up the printer once 1 ClickStar...

Page 54: ...the setup process 3 Enter a name for your printer or use the name supplied in the Printer name text box 4 To set the printer as the default printer for Windows based programs click Yes then click Next 5 To print a test page click Yes recommended then click Finish TECHNICAL NOTE Some printers require a specific installation process In this case the Windows 2000 Add Printer Wizard will display an er...

Page 55: ...here are additional custom settings you can choose See Toshiba Utilities on page 135 Powering down the computer When you power down the computer you have three options to choose from Shut down which powers off the computer Hibernation which saves the current operating mode to the hard disk and powers off the computer Standby which saves the current operating mode to memory and enters a low power m...

Page 56: ...t first saves the current mode of the computer to the hard disk Since Hibernation does not require power to maintain the saved information the system settings are retained indefinitely Restoring information from the hard disk takes longer than restoring it from memory When you start up again the computer runs a self test loads the operating system and then returns to the mode in which you left it ...

Page 57: ... up again this choice uses less time and battery power than does Shut down or Hibernation On restarting the computer returns to the mode in which you left it and opens all the programs and files you were using NOTE If you power down using the Standby command and the battery discharges fully your information will be lost Be sure to save your work often Turning off the computer NOTE Avoid turning of...

Page 58: ...sing the display panel When you are finished using the computer power off and close the display panel to keep dust and dirt out of the computer If you close the display panel while the computer is still on one of these actions will occur If you have the audible warning set the computer will beep to notify you that it is still on See Toshiba Hardware Setup on page 147 If you have an action feature ...

Page 59: ... caustic chemical products to clean the computer To keep your computer clean gently wipe the display panel and exterior case with a lightly dampened cloth Ask your network administrator for suggestions for appropriate cleaning products Moving the computer Before moving your computer even across the room make sure all disk activity has ended the drive in use light stops glowing and all external per...

Page 60: ...hrough or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end through the loop 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is now securely locked ...

Page 61: ...t to the disk You will lose all unsaved work if for example a system error occurs and you must restart your computer or your battery runs out of charge while you are working Your computer can be configured to warn you when the battery is running low See Setting battery alarms on page 89 HINT Some programs have an automatic save feature which you can turn on This feature saves your file to the hard...

Page 62: ...r perform at its optimal level Consult your Windows 2000 operating system documentation for more information on these and other utilities Always use the proper procedure to power off the computer See Powering down the computer on page 122 TECHNICAL NOTE The operating system records information such as your desktop setup during its shutdown procedure If you don t let the operating system shut down ...

Page 63: ...rcase l el and the number 1 are not interchangeable The uppercase O oh and the number 0 are not interchangeable The Caps Lock key changes only the alphabet keys to uppercase the number and symbol keys are not affected Function keys Function keys The function keys not to be confused with the Fn key are the 12 keys at the top of the keyboard They are called function keys because they run programmed ...

Page 64: ...opens the Start menu The Application key has the same function as the secondary or right mouse control button Overlay keys Keyboard overlay keys The keys with numbers and symbols on them form the numeric and cursor overlay This overlay lets you enter numeric data or control the cursor as you would using the ten key keypad on a full size keyboard Start key Application key 8 U I O P J K L M 7 9 0 4 ...

Page 65: ...aracters while the numeric overlay is on Once the numeric overlay is turned on To turn off the numeric overlay hold down the Fn key and press F11 again The numeric mode light on the keyboard indicator panel goes out To Procedure Type lowercase letters Press and hold down Fn while you type the letters Type uppercase letters Press Fn and Shift simultaneously while you type the letters Use the cursor...

Page 66: ...ursor control overlay hold down the Fn key and press F10 again The cursor control mode light on the keyboard indicator panel goes out Exploring the desktop Using the Start menu The Start menu enables you to Access Microsoft Windows 2000 Professional update information Start programs Open documents Adjust system settings Find files Access Windows Help Run programs To Procedure Type lowercase letter...

Page 67: ...ting a program The easiest way to start a program is to double click the name of the file that contains the information you want to work on To find the file use My Computer or Windows Explorer If you prefer to open the program first you have the following options Double click the icon for the program on your desktop Use the Start menu Use Windows Explorer to locate the program file Use the Run dia...

Page 68: ...n be configured to warn you when the battery is running low see Using battery alarms on page 89 Many programs offer a feature that saves documents at regular intervals such as every 15 minutes Check your programs documentation to see whether they have an automatic save feature To save A file you are updating open the program s File menu and click Save A new file choose Save As from the File menu t...

Page 69: ...our program click Print The program displays a Print dialog box 3 Click OK to print Using optional external diskettes To use diskettes you must connect the optional external USB diskette drive to the USB port on the back of the computer or to the optional Slim Port Replicator See Connecting the optional external USB diskette drive on page 98 for more information Inserting and removing diskettes 1 ...

Page 70: ... drive to the computer 2 Insert a diskette into the drive 3 Double click the My Computer icon The operating system opens the My Computer window 4 Double click the drive that contains the file you want to copy The operating system displays the contents of the drive 5 Double click the folder that contains the file then click the file you want to copy HINT Use the Ctrl or Shift key to select more tha...

Page 71: ...uids Avoid Sliding back the protective metal cover Touching the magnetic surface of a diskette Fingerprints can prevent the drive from reading the data held on a diskette Twisting or bending a diskette Placing heavy objects on your diskettes Eating smoking or using erasers near your diskettes Foreign particles can damage the surface Backing up your work To back up several files at one time use the...

Page 72: ...eviously backed up work in the event of a hardware failure accidental erasure or other data loss or damage 1 Connect the backup device to your computer as shown in the manufacturer s instructions 2 Click Start point to Programs Accessories System Tools then click Backup A dialog box that includes the Restore Wizard appears see Sample Backup Wizard box above 3 Click Restore Wizard and follow the in...

Page 73: ...iles Using Windows Media Player To start Windows Media Player manually 1 Click Start point to Programs Accessories and then click Entertainment 2 Click Windows Media Player Using Microsoft CD Player To start CD Player manually 1 Click Start point to Programs Accessories and then click Entertainment 2 Click CD Player You can control various functions of CD Player by clicking the buttons on the CD P...

Page 74: ...r computer you need A modem supplied with your computer A telephone line A browser or communications program An Internet Service Provider ISP or an online service if you plan to use the Internet Before you can use the modem you must connect it to a standard voice grade telephone line See Connecting the modem on page 45 for details Connecting your computer to a network To access a network At the of...

Page 75: ...ber The computer connects with the network An overview of using the Internet The following sections give a quick introduction to the Internet and some of its exciting features under these headings The Internet The World Wide Web Internet Service Providers Connecting to the Internet Surfing the Internet Internet features Uploading and downloading files from the Internet The Internet The Internet is...

Page 76: ...designed to work with HTTP They make it easier to connect to a particular network address and send and receive information Internet Service Providers To connect a computer directly to the Internet many people and businesses use an Internet Service Provider ISP An ISP is a company that has the equipment and the telecommunication lines necessary to maintain an Internet connection You can connect to ...

Page 77: ...out connecting to the Internet Surfing the Internet Once connected to the Internet the Web browser displays a home page for example your ISP s home page on the Internet or your company s Web site home page To visit a desired Web site type in the Web address The Web address or Uniform Resource Locator URL is a unique identifier for that computer system linked to the Internet Web addresses can also ...

Page 78: ...s are placed like a gigantic bulletin board Online shopping Many Web sites offer products and services for sale Uploading and downloading files from the Internet Transferring files from one computer to another is termed uploading transferring data from your computer to a site on the Web or downloading transferring data from a site on the Web to your computer There are several ways to upload or dow...

Page 79: ...features that enhance its energy efficiency Many of these energy saving features have been set by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power Your computer contains a removable rechargeable Lithium Ion Polymer Li Ion Polymer mai...

Page 80: ...ted on AC power either through an AC adaptor or a docking station for an extended period if applicable to your system more than a month the battery may fail to retain a charge It may not function efficiently over the expected life of the battery and the Battery LED may not indicate a low battery condition In addition to the removable Lithium Ion Polymer Li Ion Polymer main battery the computer has...

Page 81: ...d touching the metal terminals of the battery with another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release toxic materials If a battery is leaking or damaged replace it immediately Use protective gloves when handling a damaged battery To replace the...

Page 82: ...rning to indicate a low battery go to step 4 4 Connect the AC adaptor to the computer and the power cord to a power outlet The DC IN or AC power light LED should glow green and the Battery LED should glow amber to indicate that the battery pack is being charged If the DC IN or AC power light indicator does not glow power is not being supplied Check the connections for the AC adaptor and power cord...

Page 83: ... longer to charge when the computer is on The main battery does not charge while the computer is consuming full capacity The main battery light Glows amber while the main battery is being charged Glows green when the main battery is fully charged The main battery may not start charging immediately if The main battery is extremely hot or cold To ensure that the main battery charges to its full capa...

Page 84: ...time clock and calendar become slow or stop working When Hibernation mode is enabled and the RTC battery is completely discharged a warning prompts you to reset the real time clock Using a battery charger You can purchase an optional battery charger that recharges Lithium Ion Polymer Li Ion Polymer battery packs without requiring the use of your computer Use the battery charger to charge the high ...

Page 85: ... not to confuse the main battery light with the on off light When the on off light flashes amber it indicates that the system is suspended using the operating system Standby command Determining remaining battery power NOTE Wait at least 16 seconds after turning on the computer before trying to monitor the remaining battery power The computer needs this time to check the battery s remaining capacit...

Page 86: ...e the main battery Put the computer in Hibernation mode and replace the main battery with a charged spare Connect the computer to the high capacity battery Save your work and turn off the computer If you don t manage to do any of these things before the main battery completely runs out of power the computer automatically enters Hibernation mode and turns itself off Hibernation mode keeps track of ...

Page 87: ... hard disk and other drives Whether you use any optional devices to which the battery supplies power Where you are working since operating time decreases at low temperatures Toshiba s power saving options greatly increase the length of time you can use the computer before having to recharge the main battery Toshiba has combined these options into several preset power usage modes Setting a power us...

Page 88: ...OK you can reconfigure that function You may choose a power saving management strategy to best suit your computing needs If you are running on batteries and the programs that you are using do not require a lot of system resources you may experience longer work sessions by enabling the Normal setting Any options that you change become the active settings when you exit the program You do not have to...

Page 89: ...tery alarms You can set two alarms Each alarm can be set to alert you when a specified percentage of remaining battery power has been reached You can set how the warning occurs sound an alarm display a message both or none You can also set the computer to enter Standby mode or Hibernation mode or to completely power down when the alarm goes off To set an alarm or alarms 1 Click Start Settings then...

Page 90: ...uter You can do this in several ways Use the Display Properties to enable the blank screen saver Use the Power Saver Properties to turn off the LCD panel after a certain amount of time has passed Enabling the screen saver 1 Click Start Settings then Control Panel 2 Double click the Display icon The Display Properties window appears 3 Click the Screen Saver tab Sample Display Properties window with...

Page 91: ...o options plug in the AC Adapter or install a fresh main battery TECHNICAL NOTE To avoid losing any data save your files and then either completely shutdown your computer or put it into Hibernation mode before changing the main battery Removing the battery from the computer 1 Save your work 2 Power off the computer or place it in Hibernation mode according to the instructions in Going into Hiberna...

Page 92: ...ut 5 Carefully slide the battery release latch to the left and use the finger slot near the corner of the battery module to gently pull the battery module free WARNING If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately following the advice in Disposing of used batteries safely on page 94 ...

Page 93: ...the battery slot Make sure that end fits evenly with the surrounding casing 3 If you have inserted that end correctly you will be able to gently press the rear end into place until the battery latch snaps shut If that end resists don t force it Simply start over Inserting the battery CAUTION Failure to lock the battery cover can result in the battery falling out of the computer case 4 Turn the com...

Page 94: ... Use only batteries recommended by Toshiba The materials that came with your computer may include an insert regarding the disposal of batteries If not check with your local government for information on where to recycle or dispose of old batteries Traveling tips The environmental precautions listed in Selecting a place to work on page 35 also apply while traveling Never leave your computer on a su...

Page 95: ...isit toshibaaccessories com Using your computer at the office By connecting an external full size keyboard an external monitor a mouse and a printer you can work with your computer as if it were a standard office model You can connect a monitor and USB compatible devices such as the keyboard mouse and printer directly to the computer or to the optional Slim Port Replicator For information on conne...

Page 96: ...me since attaching the replicator makes the computer ports inaccessible Back of the optional Slim Port Replicator The LAN port lets you connect the computer to a local area network using a 10 100 Ethernet link The RGB monitor port lets you connect an external monitor For more information see Using an external monitor on page 100 Use the Universal Serial Bus USB ports to connect the optional extern...

Page 97: ...Port Replicator connects to the expansion port on the bottom of the computer When the port replicator is attached and the power is on a small light illuminates Attaching the optional Slim Port Replicator to the computer 1 Make sure the computer is turned off 2 Remove all connections from the back of the computer Computer s expansion port for connecting to optional Slim Port Replicator 3 Locate the...

Page 98: ...nect the replicator to a power source Connecting the optional external USB diskette drive The optional external USB diskette drive allows you to use diskettes and is useful for installing software on the hard disk exchanging information with other systems and making backup copies of the files stored on your hard disk You can attach the optional external USB diskette drive to a USB port on the back...

Page 99: ...rive when it is not attached to the computer you will receive an error message To attach the optional external USB diskette drive cable to a USB port on either the computer or the optional Slim Port Replicator gently push the connector into the USB port Attaching the optional diskette drive cable to one of the computer s USB ports The computer automatically recognizes the optional external USB dis...

Page 100: ...r to use an external monitor you can attach one to your computer s RGB monitor port or to the RGB monitor port on the optional Slim Port Replicator Connecting the monitor 1 If you are connecting the monitor to your computer or to the optional Slim Port Replicator and the replicator is connected to your computer turn off the computer NOTE Make sure the computer is off before you attach the monitor ...

Page 101: ...lt in display and an external monitor simultaneously The size of the display image on each screen depends upon the video mode To send information to both the built in display panel and the external monitor change the Display Mode option To do this using the hot key 1 Press Fn and F5 simultaneously 2 While holding down Fn press F5 repeatedly until you get the desired setting This hot key cycles thr...

Page 102: ...e insert in place If you are using a PC Card remove the insert and keep it in a safe place for future use PC Cards are credit card sized expansion cards that greatly increase the capabilities of your computer Some PC Cards combine several functions Multifunction cards allow you to get the most out of your PC Card slot Most PC Cards conform to the PCMCIA Personal Computer Memory Card International ...

Page 103: ...ervices software for your PC Card Even if your PC Card comes with its own version of Card and Socket Services you should use the files included in the operating system To install a PC Card 1 Locate the PC Card slot on your computer Inserting a PC Card into the slot 2 Insert the PC Card in the slot 3 When the card is almost all the way into the slot push firmly but gently to ensure a good connectio...

Page 104: ...emove a card while it is in use Otherwise you could lose valuable information For example Never remove a hard disk card or CD ROM drive card while the system is accessing the card Never remove a network card while you are connected to the network Never remove a SCSI card while any of the SCSI devices connected to it are operating DEFINITION SCSI is an acronym for Small Computer Systems Interface A...

Page 105: ...ard PC Card eject button 1 Press the PC Card eject button once to extend it then press it again to remove the card The PC Card pops out about an inch Removing the PC Card from the slot 2 Grasp the edges of the PC Card and carefully slide it out of the slot PC Card eject button ...

Page 106: ... 1 Turn the card so that the contacts metal areas are face down 2 Push the card into the slot until it locks in place Removing a Secure Digital SD card 1 Right click the Secure Digital SD drive s icon and select Eject from the pop up menu 2 Press the card inward to release it The card pops out slightly 3 Lift the left side of the computer grasp the card and pull it straight out Secure Digital SD c...

Page 107: ...perating system offers you several new features and enhancements including New system file protection An improved help center support automation and automatic Windows operating system update Wizards to simplify setting up your home network Ability to share one Internet connection among multiple PCs An automatic discovery feature that allows your computer to detect new and intelligent devices ...

Page 108: ...hat information appears at the top of each window Customizing the taskbar As you work the taskbar changes to reflect what you are doing Its icons provide shortcuts to programs documents files folders system features and components Open applications also have Forward and Backward buttons to allow navigation through folders documents and Web sites For example you can personalize the taskbar to inclu...

Page 109: ...ktop with complete World Wide Web integration at a single click Turning on the Web content interface The first step to bring active content to your desktop is to turn on the Web content interface 1 Point to an empty space on the desktop and click the secondary button 2 Click Properties The Display Properties window appears 3 Click the Web tab 4 Click the box that says Show Web content on my Active...

Page 110: ...g system documentation or access Windows Help by clicking Start Help and Support Changing desktop and browsing style The operating system enables you to customize the way you view your desktop and browse the files and folders on your local computer or network file server You can specify that Items that normally require a double click will open with a single click Folders will open in their own win...

Page 111: ...ng a style To select desktop and browsing style options 1 Double click My Computer The My Computer window appears 2 Select the Tools menu then click Folder Options The Folder Options dialog box appears Sample Folder Options dialog box 3 Click the preferred options 4 Click Apply then OK ...

Page 112: ...For example using this Web integration feature you can monitor weather game scores stock prices or headlines all in the window of your choice Customizing window toolbars You can display one or more customizable toolbars at the top of a window As you browse the operating system detects the kind of information presented in the window and automatically displays the appropriate toolbar buttons and men...

Page 113: ...ing system display the name of the folder and brief information about how to use the folder This means displaying an individual window as a Web page 1 Double click My Computer The My Computer window appears Toolbar element Description Standard buttons Displays buttons for commonly used commands such as copying pasting deleting items changing views and browsing backward and forward Address Bar Open...

Page 114: ...l Panel window as a Web page The addition of the name of the folder and instructions for how to use the folder on the left give the window the appearance of a Web page Emulating a full size keyboard Although your computer s keyboard is compatible with a full size 101 102 key enhanced keyboard it has fewer keys Pressing the Fn key simultaneously in combination with one of several keys allows you to...

Page 115: ...ervice if you plan to use the Internet Determining the COM port Your modem is connected to one of the computer s COM communications ports The default setting for the modem is COM3 The following procedure is intended to support you if you need to either upgrade your modem or reset the port to the default settings If you re having trouble connecting through the modem you may need to determine the cu...

Page 116: ...tion When your computer starts the Windows operating system attempts to contact a Dynamic Host Configuration Protocol DHCP server If the computer is not connected to a network it may pause a few minutes as it waits for a reply To avoid this delay you can configure the Windows operating system to disable the LAN port To disable the LAN port 1 Click Start Settings and then click Control Panel 2 Doub...

Page 117: ...nother computer with a compatible infrared port you can use a special synchronization program 1 Place the computers so that their infrared ports are aligned 2 Load the synchronization program on both computers 3 Set any specific options 4 Start the transfer 5 When you have finished transferring files close the synchronization programs on both computers Transferring application files There may be i...

Page 118: ...s onto your notebook Use the infrared port to connect your notebook to another computer that has a CD ROM drive Setting up a direct cable connection NOTE To establish a direct cable connection you will need to purchase a Data Transfer Direct Connect cable which is sold separately To establish a direct cable connection with another computer 1 Click Start then Settings 2 Click Network and Dial up Co...

Page 119: ...rs SPANworks 2000 supports communication over a wired LAN or a wireless LAN To access SPANworks 2000 1 Double click the SPANworks icon on the desktop 2 Follow the instructions on your screen to set up a connection to the network To transfer a large amount of information between computers you can use the Windows 2000 Briefcase or a specialized synchronization program and the computer s infrared por...

Page 120: ...can connect headphones or a pair of external stereo speakers TECHNICAL NOTE Use amplified speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack on the computer 2 Using any necessary adapters plug the cable from the headphones or externa...

Page 121: ...A WAV pronounced wave file is one of the formats for storing sound in files You may also record sounds as WAV files by connecting an external microphone or other sound source to the microphone jack Using a microphone 1 Connect an external microphone to the computer 2 Click Start point to Programs Accessories Entertainment then click Sound Recorder Sample Sound Recorder screen Positioning bar Recor...

Page 122: ...nd file requires Experiment to find a balance that fits your needs 1 Open Sound Recorder if necessary click Start point to Programs Accessories Entertainment then click Sound Recorder 2 In the Sound Recorder window click Edit then click Audio Properties 3 In the Audio Properties dialog box adjust the Sound Recording Volume for the Preferred device 4 Click OK Your new settings take effect the next ...

Page 123: ...operating system You must open any programs and files you want to use Factors to consider when choosing Shut down No power is used while the computer is shut down This is the most efficient mode if you will be away from your computer for an extended time Restarting from Shut down uses the most time and battery power When starting up again the system does not automatically open the programs and fil...

Page 124: ... from the hard disk instead of from memory On restarting the computer returns to the mode in which you left it and opens all the programs and files you were using Standby command The Standby command puts the computer into a power saving mode Standby stores the current state of the computer in memory so that when you restart the computer you can continue working from where you left off Factors to c...

Page 125: ...ter turns itself off Shutting down off more quickly You can also shut down the computer by either pressing the power button or closing the display panel To use either of these methods you first need to turn on the feature in Toshiba s Power Saver utility 1 Open the Start menu point to Settings then click Control Panel 2 In the Control Panel window double click the Toshiba Power Saver icon The Powe...

Page 126: ...t down 5 375 x 8 375 ver 2 3 2 Sample Power Saver Properties dialog box 3 In the Running on batteries area choose the power mode of your choice and click the Details button Select the System Power Mode tab A Properties dialog box appears ...

Page 127: ...own for the options you want When I press the power button Set this option to Shutdown so that the computer shuts down when you press the power button When I close the lid Set this option to Shutdown so that the computer shuts down when you close the display panel 5 Click Override all Modes with settings here 6 Click OK ...

Page 128: ...er utility see your user s guide Starting again after Shut down To start the computer up again press the power button until the on off light changes to green If you shut down the computer by closing the display panel you can start it again by opening the display panel Using Hibernation Enabling the Hibernation command To use Hibernation you must first enable the Hibernate option in the Toshiba Pow...

Page 129: ... 1 Click the Hibernate tab Sample Toshiba Power Saver Hibernate tab 2 Check the box associated with Enable hibernate support 3 Click OK to close the dialog box and click OK to close the Toshiba Power Saver utility Then close the Control Panel To power down the computer using the Hibernation option click Start Shut Down select Hibernate then click OK ...

Page 130: ...the display panel To use either of these methods you first need to turn on the feature in Toshiba s Power Saver utility 1 Open the Start menu point to Settings then click Control Panel 2 In the Control Panel window double click the Toshiba Power Saver icon 3 In the Running on batteries area choose the power mode of your choice and click the Details button Select the System Power Mode tab 4 Select ...

Page 131: ...battery power Click All for the settings to apply whether you are using battery power or outlet power 7 Click OK 8 Click OK again then close the Control Panel NOTE For more information about the Power Saver utility see the electronic version of your system user s guide Starting again from Hibernation To start up the computer from Hibernation mode press the power button until the on off light turns...

Page 132: ... amber indicating the machine is in Standby mode Going into Standby mode more quickly You can put the computer into Standby mode by either pressing the power button or closing the display panel You can also specify an amount of time after which the computer automatically goes into Standby mode To use any of these methods you first need to enable them in Toshiba s Power Saver utility 1 Open the Sta...

Page 133: ...ick Override all Modes with settings here 6 In the Set to range dialog box do one of the following Click DC only for the settings to apply only when you are using battery power Click All for the settings to apply whether you are using battery power or outlet power 7 Click OK 8 Click OK again then close the Control Panel NOTE For more information about the Power Saver utility see your user s guide ...

Page 134: ...n mode You can quickly and easily change your Shut down mode by using a hot key To change your Shut down mode to Standby 1 Press Fn and F3 simultaneously to display the Standby mode pop up window Sample Standby mode window 2 Click Yes to select Standby To change your Shut down mode to Hibernation 1 Press Fn and F4 simultaneously to display the Hibernation mode pop up window Sample Hibernation mode...

Page 135: ...default options These utilities are described in this chapter Fn esse Hotkey utility TOSHIBA Mobile Extension Service Configuration TOSHIBA Console TOSHIBA Hardware Setup TOSHIBA Button Controls Fn esse The operating system shortcuts and Toshiba s Fn esse program provide quick ways to open programs documents and folders from within any program without using the Start menu This section describes ho...

Page 136: ...orm preassigned operations For more information see Hot Keys on page 179 You cannot assign any key that is associated with a hot key or a keyboard overlay Starting Fn esse You can access Fn esse in one of two ways Click Start Programs Toshiba Utilities and Fn esse The Fn esse keyboard appears Sample Fn esse keyboard The keys are color coded as follows Available keys are white Assigned keys and key...

Page 137: ...plorer at the same time 3 In the Explorer window highlight the program or document file you wish to assign to a key 4 Click and hold the primary button as you drag the highlighted item from Explorer to the key on the Fn esse keyboard you want to assign to it 5 Release the primary button Fn esse displays the Add Edit Command dialog box with the Description Command Line and Working Directory fields ...

Page 138: ...select Direct to display the Add Edit Command dialog box then complete these steps Enter the Description Command Line and Working Directory for the new Fn esse key assignment or click the Browse button to specify this information Click OK 4 To make a popup assignment select Popup to display the Application Explorer dialog box then complete these steps Select the desired folder The left side of the...

Page 139: ... Assignments from the Fn esse keyboard Fn esse displays the Function Key Assignments dialog box This box lists all the key assignments and the program or document to which each key is assigned To view items in a popup list click the Expand popup lists check box Changing or removing existing key assignments 1 In the Fn esse keyboard click the key you wish to change with the secondary button Fn esse...

Page 140: ...a confirmation message when you use the hot key combination for Standby Fn F3 and Hibernation Fn F4 To activate the utility 1 Click Start Programs Toshiba Utilities then click Hotkey utility The Toshiba Hotkey window appears Sample Toshiba Hotkey utility window 2 Put a check mark next to the desired option 3 Click OK ...

Page 141: ...cessing Mobile Extension Service Configuration You can access the Mobile Extension Service Configuration utility in either of the following ways Click the TOSHIBA Console button and the Toshiba Mobile Extension icon Click Start Settings Control Panel then double click the TOSHIBA Mobile Extension icon The TOSHIBA Mobile Extension Service Configuration window appears Sample TOSHIBA Mobile Extension...

Page 142: ...cess this utility in two ways Press the TOSHIBA Console button located above the Print Screen key on your keyboard Use the Start menu as follows 1 Click Start then click Programs 2 Point to TOSHIBA Console then click the resulting TOSHIBA Console selection The TOSHIBA Console window appears Sample TOSHIBA Console window The TOSHIBA Console offers three categories of features Customizing Your Compu...

Page 143: ...in this category are IR Utility and Wireless LAN Client Security The features available in this category are Supervisor password User password TOSHIBA Button Controls The TOHSIBA Button Controls allow you to enable or disable the TOSHIBA Console and Internet buttons and the programs associated with them Those buttons are located just above the function keys at the top of the keyboard To access the...

Page 144: ... Console 5 375 x 8 375 ver 2 3 2 Sample TOSHIBA Controls Properties window 2 Check the boxes for the TOSHIBA Console button and or the Internet button 3 Under Select a Program make the desired selections 4 Click Apply then click OK ...

Page 145: ...HIBA Power Saver Properties window appears Sample TOSHIBA Power Saver Properties window The Power Save Modes tab shows the power usage modes for both AC power Plugged in and battery power Running on batteries You can either use one of the preset modes or create and use your own customized mode The preset modes cannot be deleted By changing the options that appear in the Toshiba Power Saver Propert...

Page 146: ...esentation Super Long Life Although you can change the properties for any of these modes this is not recommended If you need a customized mode create a new mode with the properties you require Creating a new power mode 1 Highlight one of the preset modes 2 Click Create copy 3 A new mode appears with the title Copy Name where Name is the title of the mode you copied Delete this title type in the na...

Page 147: ...are Setup Toshiba Hardware Setup is the Toshiba configuration management tool available through the Windows operating system It lets you view general system settings and specify the display CPU boot priority USB password device configuration and LAN options for your computer NOTE To set the IRQ I O Address and DMA channel for communication ports use the Windows Device Manager To access Toshiba Har...

Page 148: ...does not appear on the display you are using after starting in Standby Mode press Fn F5 CPU Allows you to set the CPU Frequency Mode Boot Priority Allows you to change the sequence in which your computer searches the various drives for the operating system USB Allows you to enable or disable USB KB Mouse and FDD Legacy Emulation LAN Allows you to enable or disable the Wake on LAN feature and the b...

Page 149: ...u solve many problems by yourself It covers the problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit th...

Page 150: ...en click End Task Closing the failed program should allow you to continue working If it does not continue with step 5 5 Close the remaining programs one by one by selecting the program name then End Task To power off your computer do one of the following If you are not connected to a domain server 1 Click Start then Shut Down The Shut Down Windows screen appears 2 Click Shut down The computer turn...

Page 151: ...he text to the clipboard 3 Open Notepad click Start point to Programs then point to Accessories and click Notepad 4 Press Ctrl and v simultaneously to paste the details into Notepad 5 Add a paragraph break and type some notes describing what you were doing when you received the message 6 Save the file and refer to it when you contact the software manufacturer Problems when you turn on the computer...

Page 152: ...ter normally loads the operating system from the hard disk If you have a hard disk problem you will not be able to start the computer Insert a system diskette into the optional external diskette drive and press the F12 or left or right arrow keys to choose it as your boot up device The computer displays the WARNING RESUME FAILURE message The computer was placed in Stand By mode and the battery has...

Page 153: ...does not look right Unless a hardware device has failed problems usually occur when you change the system in some way such as installing a new program or adding a device If you experience any of these problems use the options in the Startup menu to fix the problem Using Startup options to fix problems If the operating system fails to start properly you may have to change your system s configuratio...

Page 154: ...to a network the Startup menu may display different versions of Safe mode Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include modem speed time of day when everyone else is surfing your access can be slow and popularity of the site If accessing a particular site is very slow try later My browser can t find the ...

Page 155: ...antly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later Using Windows 2000 Professional online Help For answers to common questions click Start then click Help to open the Windows 2000 Professional online Help Sample Windows 2000 Professional online Help window Click an item on the Contents tab or use the Index and Se...

Page 156: ...n of action The smooth operation of the system depends on the interaction of all devices programs and features If the system or one of its attached devices isn t working resolving the problem can be time consuming and frustrating The recommended procedure for getting multiple devices to work together is to add and set up one device at a time After you add each device test it to make sure it and al...

Page 157: ...processor and access memory directly If two or more devices use the same DMA the data required by one device overwrites the data required by the other causing a hardware conflict Plug and Play With Plug and Play and the operating system avoiding hardware conflicts is easy Plug and Play is a computer standard that helps the system BIOS basic input output system and the operating system to automatic...

Page 158: ...Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device CAUTION Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them Disabling a device 1 C...

Page 159: ... Management icon 3 Click the Device Manager button 4 To view the device s installed double click the device type 5 To view the properties double click the device The operating system displays the Device Properties dialog box which provides an array of tabs They include TheGeneraltab whichprovidesbasicinformationabout the device The Resource tab which lists resources assigned to the monitor optiona...

Page 160: ...optional on page 41 and making sure the module is seated properly 5 Check for the error again 6 If the error recurs remove the memory module entirely and check for the error again If removing the memory module eliminates the error the memory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module Power and the batteries Your compute...

Page 161: ...ed battery on page 93 for detailed instructions The battery may be too hot or too cold to charge properly If you think this is the probable cause let the battery reach room temperature and try again If the battery has completely discharged it will not begin charging immediately Leave the AC adapter and power cable connected wait 20 minutes and see if the battery is charging If the battery light is...

Page 162: ...n and F11 simultaneously to turn off the numeric keypad light If the problem occurs when both the keypad overlays are off make sure the software you are using is not remapping the keyboard Refer to the software s documentation and check that the program does not assign different meanings to any of the keys You have connected an external keyboard and the operating system displays one or more keyboa...

Page 163: ...irmly attached Try adjusting the contrast and brightness controls on the external monitor Press Fn and F5 simultaneously to make sure the display priority is not set for the built in screen The screen does not look right You can change the display settings by clicking a blank area of the desktop with the secondary control button then clicking Properties This opens the Display Properties dialog box...

Page 164: ...ick the Settings tab 4 Adjust the screen resolution and or color quality 5 Click OK The display mode is set to Simultaneous and the external display device does not work Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher Devices that do not support this resolution will only work in External monitor only mode Disk drive problems Problems with the hard disk...

Page 165: ...choose one or both options Automatically fix file system errors Scan for and attempt recovery of bad sectors 6 Click Start Error checking tests and repairs the disk Your hard disk seems very slow If you have been using your computer for some time your files may have become fragmented Run Disk Defragmenter To do this click Start then click Programs point to Accessories and System Tools and click Di...

Page 166: ...lace the diskette If the label is loose replace the label and try inserting the diskette again The computer displays the Non system disk or disk error message If you are starting the computer from a diskette the diskette in the drive does not have the files necessary to start the computer Replace it with a bootable diskette The drive cannot read a diskette Try another diskette If you can access th...

Page 167: ...ms when using PC Cards See Resolving a hardware conflict on page 156 Card Information Structure When you insert a PC Card into a slot the computer attempts to determine the type of card and the resources it requires by reading its Card Information Structure CIS Sometimes the CIS contains enough information for you to use the card immediately Other cards must be set up before you can use them Use t...

Page 168: ...mputer is available try the card in that machine If the card malfunctions again it may be defective Resolving PC Card problems Here are some common problems and their solutions The slot appears to be dead PC Cards that used to work no longer work Check the PC Card status 1 Click My Computer icon with the secondary button then click Properties The System Properties dialog box appears 2 Click the Ha...

Page 169: ...the computer off fails Follow this procedure before you remove a PC Card 1 Double click the Unplug or Eject Hardware icon on the system tray 2 Click the identifier for your PC Card and click Stop The operating system displays a message that you may safely remove the card 3 Remove the card from the slot The system does not recognize your PC Card Refer to the PC Card documentation Removing a malfunc...

Page 170: ...inter drivers as shown in Setting up a printer on page 53 You may have connected the printer while the computer is on Disable Stand By mode turn off the computer and turn off the printer Turn the printer back on make sure it is on line then turn the computer back on Try printing another file For example you could create and attempt to print a short test file using Notepad If a Notepad file prints ...

Page 171: ...s parameters baud rate parity data length and stop bits specified in the communications program It should be set up to transmit at 300 1200 2400 4800 9600 19200 38400 57600 115 200 bps bits per second or higher Refer to the program s documentation and the modem manual for information on how to change these settings TECHNICAL NOTE Disable Call Waiting before you connect through the modem Call Waiti...

Page 172: ... a combination of these methods backing up all files to tape weekly and copying critical files to diskette on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your hard disk and start again reloading all your programs and data files from a backup source will save time Read the us...

Page 173: ...on in your operating system documentation If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Consult your network administrator Consult your authorized Toshiba representative who is your best source for current information Contacting Toshiba If you stil...

Page 174: ... copies of your Windows operating system and all other preloaded software on diskettes or CD ROM Name and version of the program involved in the problem along with its installation diskettes or CD ROM Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba InTouch Center Within the United States at 800 457 7...

Page 175: ...index htm Japan http servicio toshiba com Mexico and all of Latin America Australia Toshiba Australia Pty Limited 84 92 Talavera Road North Ryde NSW 2113 Sydney Australia Austria Toshiba Europe GmbH Handelskai 388 1020 Wien Austria Belgium Toshiba Information Systems Benelux Belgium B V Excelsiorlaan 40 B 1930 Zaventem Belgium Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Can...

Page 176: ...ary Ireland Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge KT15 2UL United Kingdom Italy Progetto Elettronica 92 s r l Viale Certosa 138 20156 Milano Italy Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Luxembourg Toshiba Information Systems Benelux B V Rivium Boulevard 41 2909 LK Capelle a d IJssel The Neth...

Page 177: ...2 Boroko NCD Papua New Guinea Poland TECHMEX S A ul Partyzantów 71 43 316 Bielsko Biala 01 059 Warszawa Poland Portugal Quinta Grande Assisténcia Técnica Informática Lda Av Moinhos no 15A Ur Quinta Grande 2720 Alfragide Portugal Singapore Toshiba Singapore Pte Ltd 438B Alexandra Rd 06 01 Alexandra Technopark Singapore 119968 Slovakia HTC a s Dobrovicova 8 81109 Bratislava Slovakia Slovenia Inea d ...

Page 178: ...G Herostrasse 7 8048 Zürich Switzerland United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge KT15 2UL United Kingdom United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany ...

Page 179: ... legend on the key indicating the option or feature the key controls Volume Control Volume Mute Fn Fn This hot key decreases the volume coming from your computer This hot key increases the volume coming from your computer Fn This hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones ...

Page 180: ...e Using the mouse or any key will make the screen saver password dialog box appear and you can then type in either a user or a administrator password For the Windows 2000 operating system you type the user or administrator password into the Windows security screen dialog box To activate the password feature 1 Click Start Settings then click Control Panel 2 Double click Display 3 Select the Screen ...

Page 181: ...ies of each mode are set in the Toshiba Power Management utility For more information see Power Management on page 145 Fn This hot key puts the computer into Standby mode A message box is displayed by default to confirm that the computer is going into Standby mode You can choose not to display this message box Sample Standby confirmation box For more information about Standby mode please see Using...

Page 182: ...n mode is enabled the default a message box is displayed by default to confirm the computer is going into Hibernation mode You can choose not to display this message box Sample Hibernation confirmation box If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using Hibernation on page 128 ...

Page 183: ... display panel only Built in display panel and external monitor simultaneously External monitor only Sample display options window In order to use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness ...

Page 184: ...d hot keys 5 375 x 8 375 ver 2 3 2 Keyboard hot keys Fn This hot key turns the cursor control overlay on and off Fn This hot key turns the numeric overlay on and off Fn This hot key turns the scroll lock feature on and off ...

Page 185: ...tures a universal power supply you can use worldwide This appendix shows the shapes of the typical AC power cable connectors for various parts of the world USA and Canada UL approved CSA approved United Kingdom BS approved Australia AS approved Europe VDA approved NEMKO approved ...

Page 186: ...186 5 375 x 8 375 ver 2 3 2 Blank Page ...

Page 187: ...ay appear in this user s guide AC alternating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewritable memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current ...

Page 188: ...n table FCC Federal Communications Commission FIR fast infrared GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integration MB megabyte MIDI Mus...

Page 189: ...f liquid crystal cells using active matrix technology Also known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type of display works well with notebook computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible conne...

Page 190: ...sic instructions stored in read only memory ROM containing the information the computer needs in order to check hardware and load the operating system when you start up the computer bit Short for binary digit A bit is the smallest unit of information used by a computer A group of eight bits is a byte See also byte bits per second bps A way of measuring the speed at which information is passed betw...

Page 191: ...M compact disc read only memory A form of high capacity storage that uses laser optics instead of magnetic means for reading data See also CD Compare DVD ROM central processing unit CPU The chip that functions as the brain of the computer It takes information from outside sources such as memory or keyboard input processes the information and sends the results to another device that uses the inform...

Page 192: ...nd the computer s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs See also cache L1 cache L2 cache cursor A symbol that indicates the current position on the screen The shape of the cursor varies depending on the program you re using and what you re doing D default The setting selected by a program when you don t specify an alternative s...

Page 193: ... speed past one or more read write heads diskette A thin flexible disk in a protective jacket that stores magnetically encoded data Diskettes can be removed from the computer and come in two sizes 5 25 inch and 3 5 inch Your computer uses 3 5 inch diskettes See also double density diskette high density diskette document Any file created with an application and if saved to disk given a name by whic...

Page 194: ... disable executable file A computer program that is ready to run Application programs and batch files are examples of executable files Names of executable files usually end with a bat or exe extension expansion device A device that connects to a computer to expand its capabilities Other names for an expansion device are port expander port replicator docking station or network adapter extension See...

Page 195: ...alled system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Their function is determined by the operating system and or individual programs G gigabyte GB A unit of data equal to 1 073 741 824 bytes 1024 x 1024 x 1024 bytes See also byte ground A conductor to which all components of an electric circuit are connected It has a potential of zero 0 volt...

Page 196: ...remove devices from a computer while the computer is running and have the operating system automatically recognize the change I icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare no...

Page 197: ...k pixels load To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M megabyte MB A un...

Page 198: ...ities A network allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non interlaced A method of refreshing a computer screen in which each pixel of every line is refreshed as the electron beam scans across and down the screen Compare interlaced non system disk A disk for storing programs and data that cannot be used to start the computer...

Page 199: ...l Short for picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work with peripheral devices When capitalized refers to a standard that when followed by a device manufacturer allows a PC to configure itself automatically to work with the device pointing device Any device such as t...

Page 200: ...n dots per inch dpi For a screen it is expressed as the number of pixels available horizontally and vertically restart Synonymous with reboot To reset the computer by reloading the operating system without turning the computer off See also boot RJ11 A modular connector used on most U S telephone systems and direct connect modems The RJ11 connector is a 6 wire connector ROM read only memory Non vol...

Page 201: ...n off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again system disk A diskette that contains the operating system files needed to start the computer Any diskette can be formatted as a system disk A system disk is also called a bootable disk or a startup disk Compare non system disk system prompt The symbol in the MS DOS ...

Page 202: ...rademarked by the Wireless Capability Ethernet Alliance which stands for Wireless Fidelity Wi Fi is another term for the IEEE 2 11b communication protocol that permits an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the co...

Page 203: ...ckup Wizard 71 battery additional packs 80 alarms 89 changing 91 charge indicator light 85 charge not lasting 161 charging main 82 83 charging RTC 83 conserving power 87 descriptions 79 indicator light 33 50 inserting 93 low charge 86 main battery power status 82 83 monitoring power 85 not charging 161 optional charger 84 power usage mode 87 181 remaining power 85 removing 91 safe disposal 94 stat...

Page 204: ...8 connecting modem 45 printer 45 102 to a network 74 USB compatible keyboard 100 monitor 100 mouse 45 102 control buttons 52 cooling vents CPU 26 copying files 117 CPU 148 cursor control mode light 31 customizing taskbar 108 D DC IN jack 27 desktop 66 browsing style 110 changing styles 110 personalizing 108 Device Manager 158 checking properties 159 disabling a device 158 159 digital audio WAV fil...

Page 205: ...system disk or disk error 152 166 problem with display settings current settings not working with hardware 164 program has performed an illegal operation 151 warning resume failure 152 Error checking 62 165 Ethernet LAN Port disabling 116 using 116 exchanging data 117 expansion memory slot 43 expansion port 29 external diskette drive 98 keyboard 100 monitor connecting 100 not working 164 F FAT Fil...

Page 206: ...ity 140 Hypertext Transfer Protocol HTTP 76 I icons safety 22 infrared port 28 transferring files 117 inserting main battery 93 installing memory module 41 Internet 75 bookmarked site not found 155 button 31 chat rooms 78 connecting to 76 news groups 78 overview 75 slow connection 154 URL address not found 155 Internet Service Provider ISP 76 78 IRQ Interrupt Request 157 J jacks DC IN 27 47 headph...

Page 207: ...rt 27 problem solving 171 resetting port to default settings 115 upgrading 115 modes Hibernation 56 123 124 Shut down 134 Standby 57 124 monitor not working 163 moving the computer 59 N network accessing 74 117 Dial Up Networking Wizard 74 117 numeric mode light 31 O on off light 33 optional additional equipment battery charger 84 carrying case 94 memory modules 41 Noteworthy computer lock cable 5...

Page 208: ...drives 152 battery charge doesn t last 161 battery not charging 161 can t insert diskette in drive 166 can t read a diskette 166 changing display properties 164 checking device properties 159 computer hangs when PC Card inserted 169 computer will not power up 151 corrupted damaged data files 165 Device Manager 158 disabling a device 158 159 disk drive is slow 165 display is blank 162 external disp...

Page 209: ... 85 removing main battery 91 Restore Wizard 72 restoring work 72 RGB monitor port 27 96 RTC battery See real time clock battery S safety icons 22 saving your work 68 screen blank 162 display 30 doesn t look normal flickers 163 screen saver enabling 90 Search Engine 77 secondary control button 31 52 Secure Digital card 26 106 inserting 106 removing 106 using 106 Secure Digital card slot 26 security...

Page 210: ...33 Toshiba utilities HWSetup 147 LAN 148 TouchPad 31 using 51 52 traveling tips 94 turning computer on off 31 49 turning off the computer 55 123 U UniformResourceLocator URL 77 108 Universal Serial Bus USB port 27 96 97 uploading 78 URL UniformResourceLocator 77 108 USB 148 USB compatible diskette drive connecting 98 keyboard 100 connecting 100 mouse connecting 45 printer connecting 45 utilities F...

Page 211: ...special features 107 Windows 2000 Professional Backup Wizard 71 online Help 155 Start button 66 Windows Media Player 73 wireless networking 116 wizards Backup Wizard 71 Dial Up Networking 75 Internet Connection 78 Restore Wizard 72 World Wide Web 76 ...

Page 212: ...212 5 375 x 8 375 ver 2 3 2 ...

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