The Toro Warranty
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pursuant to
an agreement between them, jointly promise to the original purchaser*
to repair the Toro Products listed below if defective in materials or
workmanship.
The following time periods apply from the date of purchase:
Products
Warranty Period
Walk Power Mowers
•
Cast Deck
5 years Residential Use
2
45 Days Commercial Use
•
Engine
5 years GTS Promise
See engine manufacturer's warranty
1
•
Steel Deck
2 years Residential Use
2
45 Days Commercial Use
•
Engine
2 years GTS Promise
See engine manufacturer's warranty
1
Electric Hand Held Products
2 year limited warranty
Snowthrowers
•
Single Stage
2 years Residential Use
2
45 Days Commercial Use
•
Two Stage
2 years Residential Use
2
45 Days Commercial Use
•
Electric
2 years Residential Use
2
All Ride-On Units Below
•
Engine
See engine manufacturer's warranty
1
1 year Parts only
•
Attachments
1 year
Rear Engine Riders
2 years Residential Use
2
90 Days Commercial Use
Lawn & Garden Tractors
2 years Residential Use
2
90 Days Commercial Use
TimeCutter Z Mowers
3 years Residential Use
2
30 Days Commercial Use
TITAN Mowers
3 years or 240 hours
3
•
Frame
Lifetime (original owner only)
4
TITAN MX Mowers
3 years or 400 hours
3
•
Frame
Lifetime (original owner only)
4
Z Master Mowers — 2000 Series
5 years or 1200 hours
3
•
Frame
Lifetime (original owner only)
4
*Original Purchaser means the person who originally purchased the Toro Product.
1
Some engines used on Toro Products are warranted by the engine manufacturer.
2
Residential use means use of the product on the same lot as your home. Use at more than one
location is considered commercial use and the commercial use warranty would apply.
3
Whichever occurs first.
4
Lifetime Frame Warranty - If the main frame, consisting of the parts welded together to form the
tractor structure that other components such as the engine are secured to, cracks or breaks in
normal use, it will be repaired or replaced, at Toro's option, under warranty at no cost for parts
and labor. Frame failure due to misuse or abuse and failure or repair required due to rust or
corrosion are not covered.
This warranty includes the cost of parts and labor, but you must pay
transportation costs.
Warranty may be denied if the hour meter is disconnected, altered, or
shows signs of being tampered with.
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the
Operator's Manual
. Such routine
maintenance, whether performed by a dealer or by you, is at your expense.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1.
Contact your seller to arrange service of the product. If for any reason
it is impossible for you to contact your seller, you may contact any
Toro Authorized Distributor to arrange service.
2.
Bring the product and your proof of purchase (sales receipt) to the
Service Dealer. If for any reason you are dissatisfied with the Service
Dealer’s analysis or with the assistance provided, contact us at:
Customer Care Department, RLC Division
The Toro Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Manager: Technical Product Support: 001–952–887–8248
See attached Distributor List
Items and Conditions Not Covered
This express warranty does not cover the following:
•
Cost of regular maintenance service or wear parts, such as blades,
rotor blades (paddles), scraper blades, belts, fuel, lubricants, oil
changes, spark plugs, cable/linkage or brake adjustments
•
Any product or part which has been altered or misused and requires
replacement or repair due to accidents or lack of proper maintenance
•
Repairs necessary due to failure to use fresh fuel (less than one
month old), or failure to properly prepare the unit prior to any period
of non-use over one month
•
Engine and transmission. These are covered by the appropriate
manufacturer’s guarantees with separate terms and conditions
All repairs covered by these warranties must be performed by an
Authorized Toro Service Dealer using Toro approved replacement parts.
General Conditions
The purchaser is covered by the national laws of each country. The rights
to which the purchaser is entitled with the support of these laws are not
restricted by this warranty.
374-0268 Rev C
