Problem
Possible Cause
Corrective Action
It is difficult to remove the battery pack
from the tool.
1. The battery pack/tool is new or there
is corrosion in the battery terminals
and/or the terminals on the tool.
1. Clean the terminals on the battery and
the tool. Then apply dielectric grease
to the battery terminals; do not use
any other type of lubricant as it can
damage the terminals.
1. The battery pack is not charged.
1. Remove the battery pack from the
machine and charge it.
2. The machine is in an unsafe position
for operation.
2. Ensure that the machine is not at an
extreme angle while operating.
3. The machine is overloaded.
3. Cut the grass at a higher height of cut
or walk at a slower pace while mowing.
The machine is producing a beeping
sound.
4. There is another electrical problem
with the machine.
4. Attempt the other troubleshooting
actions, if the alarm still sounds,
contact an Authorized Service Dealer.
The quality of cut is decreased or
unsatisfactory.
1. The blade is dull.
1. Have the blade sharpened or replaced.
The bagging is decreased or
unsatisfactory.
1. The machine is overloaded
1. Cut the grass at a higher height of cut.
1. The blade is dull.
1. Have the blade sharpened or replaced.
The machine is cutting unevenly.
2. The cutting deck is damaged.
2. Contact an Authorized Service Dealer.
The machine is vibrating.
1. The blade is bent or damaged.
1. Inspect the blade and replace if
necessary.
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