Toro 38451, Operator'S Manual, Page: 20 / 20

CCR
Power Clear
Single-Stage Snowthrowers The Toro 2-Year GTS Starting Guarantee and
The Toro Total Coverage Guarantee
A Two-Year Full Warranty (45 Day Limited Warranty for Commercial Use)
The Toro Starting Guarantee
The Toro Company and its affiliate, Toro Warranty Company, pursuant
to an agreement between them, jointly guarantee that your Toro GTS
(Guaranteed to Start) engine, when used for residential purposes*, will
start on the first or second pull for two (2) years from the date of purchase,
if you provide the routine maintenance it requires, or we will fix it free of
charge.
This warranty covers the cost of parts and labor, but you must pay
transportation costs.
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pursuant to
an agreement between them, jointly promise to repair the Toro Product
listed below if used for residential purposes*, if defective in materials or
workmanship or if it stops functioning due to the failure of a component
for the period listed below.
This warranty covers the cost of parts and labor, but you must pay
transportation costs.
The following time periods apply from the date of purchase:
Products Warranty Period
Power Clear Snowthrowers and Attachments 2 years
Limited Warranty for Commercial Use
Gas-powered Toro Products used for commercial, institutional, or
rental use, are warranted for 45 days against defects in materials or
workmanship. Components failing due to normal wear are not covered
by this warranty.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1. Contact any Authorized Toro Service Dealer to arrange service at their
dealership. To locate a dealer convenient to you, refer to the
Yellow
Pages of your telephone directory (look under “Lawn Mowers”) or
access our web site at www.Toro.com. You may also call the numbers
listed in item #3 to use the 24-hour Toro Dealer locator system.
2. Bring the product and your proof of purchase (sales receipt) to the
Service Dealer. The dealer will diagnose the problem and determine
if it is covered under warranty.
3. If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Customer Care Department, Consumer Division
The Toro Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll free at 866-336-5205 (U.S. customers)
Toll free at 866-854–9033 (Canadian customers)
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the
Operator’s Manual . Such routine
maintenance, whether performed by a dealer or by you, is at your expense.
Items and Conditions Not Covered
There is no other express warranty except for special emission system
coverage and engine warranty coverage on some products. This express
warranty does not cover the following:
•
Cost of regular maintenance or wear parts, such as rotor blades
(paddles), scraper blades, belts, fuel, lubricants, oil changes, spark
plugs, cable/linkage or brake adjustments
•
Any product or part which has been altered or misused and requires
replacement or repair due to accidents or lack of proper maintenance
•
Repairs necessary due to failure to use fresh fuel (less than one
month old), or failure to properly prepare the unit prior to any period
of non-use over one month
•
Pickup and delivery charges
•
Operational misuse, neglect, or accidents
•
Repairs or attempted repairs by anyone other than an Authorized
Toro Service Dealer
•
Repairs or adjustments to correct starting difficulties due to the
following:
– failure to follow proper maintenance procedures
– snowthrower auger/paddles striking an object
– contaminants in the fuel system
– improper fuel or fuel/oil mixture (consult your Operator’s Manual
if in doubt)
– failure to drain the fuel system prior to any period of non-use
over one month
•
Special operational conditions where starting may require more than
two pulls:
– first time starts after extended period of non-use over three
months or seasonal storage
– improper starting procedures
– starting in -10° F (-23° C) or below temperatures
If you are having difficulty starting your unit, please check the Operator’s
Manual to ensure that you are using the correct starting procedures. This
can save an unnecessary visit to a Service Dealer.
General Conditions
All repairs covered by these warranties must be performed by an
Authorized Toro Service Dealer using Toro approved replacement parts.
Repair by an Authorized Toro Service Dealer is your sole remedy under
this warranty.
Neither The Toro Company nor Toro Warranty Company is liable for
indirect, incidental, or consequential damages in connection with the
use of the Toro Products covered by these warranties, including any
cost or expense of providing substitute equipment or service during
reasonable periods of malfunction or non-use pending completion of
repairs under these warranties.
Some states do not allow exclusions of incidental or consequential
damages, so the above exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Countries Other than the United States or Canada
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain
guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor’s service or have difficulty obtaining
guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
*Residential purposes means use of the product on the same lot as your home. Use at more than one location, or institutional or rental use, is considered
commercial use, and the commercial use warranty would apply.
374-0264 Rev B