19
THE TORO TOTAL COVERAGE
GUARANTEE
A Full Two-Year Warranty
(Limited Warranty for Commercial Use)
Gas Powered
Snow
Products
What Is Covered By This Express Warranty?
The Toro Company promises to repair any TORO Product
used for normal residential purposes* if defective in materials
or workmanship for a period of two years from the date of
purchase. For single stage snowthrowers, the cost of parts
and labor is included, but the customer pays the transporta-
tion costs.
Transportation within a 15 mile radius of the servicing dealer
is covered under this warranty for two-stage snowthrowers.
What Products Are Covered By This Warranty?
This warranty applies to all gasoline powered snow products.
How About Commercial Use?
TORO Consumer Products used for commercial, institutional
or rental use are covered by a limited warranty for 45 days
from the date of purchase.
How Do You Get Warranty Service?
Should you feel your TORO Product contains a defect in ma-
terial or workmanship, contact the dealer who sold you the
product or any Authorized TORO Service Dealer or TORO
Master Service Dealer. The Yellow Pages of your telephone
directory is a good reference source. The dealer will either
arrange service at his/her dealership or recommend another
Authorized Service Dealer who may be more convenient. You
may need proof of purchase (copy of registration card, sales
receipt, etc.) for warranty validation.
If for any reason you are dissatisfied with the Service Dealer’s
analysis of the defect in materials or workmanship or if you
need a referral to a TORO Service Dealer, please feel free to
contact us at the following address:
Toro Customer Service Department
8111 Lyndale Avenue South
Bloomington, MN 55420–1196
612–888–8801
800–348–2424
What Must You Do To Keep The Warranty
In Effect?
You must maintain your TORO Product by following the main-
tenance procedures described in the operator’s manual.
Such routine maintenance, whether performed by a dealer or
by you, is at your expense.
What Does This Warranty Not Cover?
and
How Does Your State Law Relate To This Warranty?
There is no other express warranty except for special emis-
sion system coverage on some products and the TORO
Starting Guarantee on GTS Engines. This express warranty
does not cover:
•
Cost of regular maintenance service or parts, such as fil-
ters, fuel, lubricants, tune-up parts, blade sharpening,
brake and clutch adjustments.
•
Any product or part which has been altered or misused or
required replacement or repair due to normal wear, acci-
dents, or lack of proper maintenance.
•
Repairs necessary due to improper fuel, contaminants in
the fuel system, or failure to properly prepare the fuel sys-
tem prior to any period of non-use over three months.
•
Pickup and delivery charges for distances beyond a 15
mile radius from an Authorized TORO Service Dealer (cov-
ered products only).
All repairs covered by this warranty must be performed by an
Authorized TORO Service Dealer using Toro approved re-
placement parts.
Repair by an Authorized TORO Service Dealer is your sole
remedy under this warranty.
The Toro Company is not liable for indirect, incidental or
consequential damages in connection with the use of the
TORO Products covered by this warranty, including any
cost or expense of providing substitute equipment or
service during reasonable periods of malfunction or
non–use pending completion of repairs under this war-
ranty. Some states do not allow exclusions of incidental
or consequential damages, so the above exclusion may
not apply to you.
This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
* Normal residential purposes means removing snow on the
same lot as your home. Use at more than one location is
considered commercial use and the commercial use war-
ranty would apply.
COUNTRIES OTHER THAN THE UNITED STATES OR CANADA
Customers who have purchased TORO Products exported from the United States or Canada should contact their TORO
Distributor (Dealer) to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied
with your Distributor’s service or have difficulty obtaining guarantee information, contact the TORO importer. If all other rem-
edies fail, you may contact us at The Toro Company.
