Toro Compact Utility Equipment Warranty
A One-Year Limited Warranty
CUE Products
Conditions and Products Covered
The Toro® Company and its affiliate, Toro Warranty Company, pursuant
to an agreement between them, jointly warrant your Toro Compact Utility
Equipment (“Product”) to be free from defects in materials or workmanship.
The following time periods apply from the date of purchase:
Products
Warranty Period
Loaders, Trenchers and Attachments
1 year or 1000 operating
hours, whichever occurs first
Kohler Engines
3 years
All other Engines
2 years
Where a warrantable condition exists, we will repair the Product at no cost
to you including diagnosis, labor, and parts.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1.
Contact any Authorized Toro Compact Utility Equipment (CUE)
Service Dealer to arrange service at their dealership. To locate a
dealer convenient to you, access our website at www.Toro.com.
You may also call our Toro Customer Care Department toll free
at 888-865-5676 (U.S. customers) or 888-865-5691 (Canadian
customers).
2.
Bring the product and your proof of purchase (sales receipt) to the
Service Dealer.
3.
If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
LCB Customer Care Department
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll Free: 888-865-5676 (U.S. customers)
Toll Free: 888-865-5691 (Canada customers)
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the
Operator’s Manual
. Such routine
maintenance, whether performed by a dealer or by you, is at your expense.
Parts scheduled for replacement as required maintenance (“Maintenance
Parts”), are warranted for the period of time up to the scheduled
replacement time for that part. Failure to perform required maintenance
and adjustments can be grounds for disallowing a warranty claim.
Items and Conditions Not Covered
Not all product failures or malfunctions that occur during the warranty
period are defects in materials or workmanship. This express warranty
does not cover the following:
•
Product failures which result from the use of non-Toro replacement
parts, or from installation and use of add-on, modified, or unapproved
accessories
•
Product failures which result from failure to perform required
maintenance and/or adjustments
•
Product failures which result from operating the Product in an
abusive, negligent or reckless manner
•
Parts subject to consumption through use unless found to be
defective. Examples of parts which are consumed, or used up, during
normal Product operation include, but are not limited to, digging teeth,
tines, spark plugs, tires, tracks, filters, chains, etc.
•
Failures caused by outside influence. Items considered to be outside
influence include, but are not limited to, weather, storage practices,
contamination, use of unapproved coolants, lubricants, additives, or
chemicals, etc.
•
Normal “wear and tear” items. Normal “wear and tear” includes, but is
not limited to, worn painted surfaces, scratched decals or windows,
etc.
•
Any component covered by a separate manufacturer’s warranty
•
Pickup and delivery charges
General Conditions
Repair by an Authorized Toro Compact Utility Equipment (CUE) Service
Dealer is your sole remedy under this warranty.
Neither The Toro® Company nor Toro Warranty Company is liable
for indirect, incidental or consequential damages in connection with
the use of the Toro Products covered by this warranty, including
any cost or expense of providing substitute equipment or service
during reasonable periods of malfunction or non-use pending
completion of repairs under this warranty. All implied warranties
of merchantability and fitness for use are limited to the duration
of this express warranty. Some states do not allow exclusions of
incidental or consequential damages, or limitations on how long
an implied warranty lasts, so the above exclusions and limitations
may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Except for the engine warranty coverage and the Emissions warranty
referenced below, if applicable, there is no other express warranty. The
Emissions Control System on your Product may be covered by a separate
warranty meeting requirements established by the U.S. Environmental
Protection Agency (EPA) or the California Air Resources Board (CARB).
The hour limitations set forth above do not apply to the Emissions
Control System Warranty. Refer to the California Emission Control
Warranty Statement supplied with your Product or contained in the engine
manufacturer’s documentation for details.
Countries Other than the United States or Canada
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain
guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor’s service or have difficulty obtaining
guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
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