Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605
Revision Date: 10-8-12
2 of 11
Part Description with Replacement Instructions
Parts with SKUs listed are available for order as of the revision date on the manual. Contact an SCA
Sales Rep or the SCA Tissue Quality Coordinator to order these parts.
If no SKU is listed, the availability of the part is unknown. Please contact the SCA Tissue Quality
Coordinator for more information (see Contacting SCA section).
Replacement SKU
Description & Replacement Instructions
STRIKE PLATE FOR LOCK
The strike plate is a small strip of metal that the lock
engages when the cover is closed. If the plate is bent, it
can prevent the cover from closing and locking properly.
The strike plate can be removed with a Phillips head
screwdriver.
543434
SCA TORK -ADJUSTMENT TOOL FOR INTUITION
An adjustment tool is provided with all new dispensers, it is
located on one of the roll arms.
INTII ARM
INTUITION RIGHT REPLACEMENT ROLL ARM
Is the right side arm that holds the roll core. The arm can
be removed by loosening the screws with a Phillips head
screwdriver and sliding it sideways. The arm that holds the
plug tip is not included. The plug tip arm is able to hold
European (wider) and North American rolls. Make sure it
is positioned with the “North America” label towards the
towel roll.
3096CAS
CASSETTE ASSEMBLY
Replacement dispenser-drive mechanism/cassette for
309606-309609A.
The cassette contains the motor,
sensor, feed rollers, battery compartment, tear-bar, etc.
The entire unit can be removed by removing the two large
Phillips head screws that attach the cassette to the back of
the dispenser case.
9605CAS
CASSETTE ASSEMBLY
Replacement dispenser-drive mechanism/cassette for
309605, Nickelite. The cassette contains the motor,
sensor, feed rollers, battery compartment, tear-bar, etc.
The entire unit can be removed by removing the two large
Phillips head screws that attach the cassette to the back of
the dispenser case.
HOOD SWITCH
The hood presses the hood switch when closed. This
activates the cassette assembly and it enters its specified
dispense mode. Not replaceable.
INT Hood Pin (Qtz)
INTUITION HOOD PIN (QUARTZ)
INT Hood Pin (Wht)
INTUITION HOOD PIN (WHITE)