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www.topazsystems.com
Topaz LinkSign LCD 1x5 Guide
Hardware Compatibility
LinkSign sets purchased after June 2019 are not compatible with sets purchased prior to June
2019. A set includes one base and one LinkSign signature pad.
New LinkSign models can be configured to channels 27-42, whereas old LinkSign models
were configured to channels 11-26. For example, a new base station or LinkSign signature pad
configured to channel 27 cannot be re-configured to channel 26 to replace an old base station
or LinkSign signature pad that was configured to channel 26.
Software Compatibility
All Topaz software remains 100% compatible regardless of when hardware was purchased.
Channel Configurations
Each LinkSign signature pad is configured to work with its own base station. Users with
multiple LinkSign signature pads must have them configured on different channels so that they
do not interfere with each other.
A back-up pad can be configured to work with the same base station as a primary pad but both
are not able to operate with the one base station at the same time. In this case, both LinkSign
signature pads and the one base station must all be configured to the same channel. Contact
the Topaz Sales Dept. to coordinate channel configurations when ordering:
www.topazsystems.com/contact_sales.html
LinkSign RMAs
For LinkSign sets purchased prior to June 2019, repairs are still offered. Replacements are
only available in new model versions. Channel programming must be done at the Topaz
facility. Contact the Topaz Support and RMA Dept. for assistance:
