The alarm won’t go off if it detects movement - so first of all check for anything near to the sensor pad
that could cause movement or vibrations (like a toy that sings or wiggles). You can also try decreasing
the sensitivity setting. If you’re concerned there’s no alarm even when your baby isn’t in their cot (e.g.
when you take them out to feed), try switching off the sensor pad when you take them out, then switch
the pad back on when you pop them back down.
What should I do if the LCD shows ‘no link’?
This means the signal has dropped between the baby unit and parent unit. The parent unit will also flash
and beep every 10 seconds if this happens. To restore the connection, try moving the parent unit closer
to the baby unit, or repositioning it within the house. The reach of the unit is 300m though, so shouldn’t
be a problem unless you live in a castle!
What should I do if the LCD shows ‘no link’?
This means the signal has dropped between the baby unit and parent unit. The parent unit will also flash
and beep every 10 seconds if this happens. To restore the connection, try moving the parent unit closer
to the baby unit, or repositioning it within the house. The reach of the unit is 300m though, so shouldn’t
be a problem unless you live in a castle!
What should I do if the LCD shows ‘no link’?
This means the signal has dropped between the baby unit and parent unit. The parent unit will also flash
and beep every 10 seconds if this happens. To restore the connection, try moving the parent unit closer
to the baby unit, or repositioning it within the house. The reach of the unit is 300m though, so shouldn’t
be a problem unless you live in a castle!
From time to time, the unit goes completely silent. Why is this?
The DECT digital monitor has a power saving feature which makes the unit completely silent until it
detects a noise. This is completely normal. Changing the sensitivity of the sound detection can be done
very easily and will stop the unit going into power save mode. You can find our step by step guide within
our product instructions.
Can I store my monitor for future use?
Of course! Just ensure it’s packaged securely, away from heat or water, and remove and wrap the
batteries separately. If possible, try to avoid storing in your loft or basement as there’s a high chance of
moisture, which may affect your unit.
