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We would like to congratulate you on buying an appliance
from the TOMADO product range.
Warranty regulations
•
TOMADO provides a 2-year warranty for all defects
caused by hidden deficiencies which render the appliance
useless for normal operation.
•
The warranty runs from the date of purchase; we advise
you to carefully save your receipt.
•
Within the warranty period any defects in production or
material will be resolved free of charge, by means of
reparation, replacement of parts or replacement of the
appliance as a whole.
•
The warranty certificate has to be filled in by the sales
person at the moment of purchase.
•
Repairs will only be made under warranty in case it can
proven (by means of a filled in warranty card and the
receipt) that the day the complaint is filed falls into the
warranty period.
•
The warranty does not apply when defects or damages
result from an accident, misuse, negligence (e.g. incorrect
cleansing), or when repairs of alterations have been
executed outside the authorized TOMADO service centre
(excl. disassembling, as stated in the instruction manual).
•
The warranty does not cover any defects arising when the
appliance is connected to the wrong outlet voltage, not
following the guidelines in the instruction manual and
usual wear and tear.
•
The warranty does not cover any defects arising from the
lack of frequent descaling of appliances, whatever type
of water has been used (especially for steam irons, coffee
machines and water boilers).
•
TOMADO cannot be held responsible for any material
damage or personal accident resulting from connecting
the appliance in breach of the locally applicable safety
regulations and technical standards (for instance an
inferior AC outlet). The warranty under no circumstances
grants the right for any compensation.
•
All other claims, including damages, are excluded unless
the Law states otherwise.
•
Other warranty regulations than the warranty regulations
stated above are not applicable.
Service
For more information you can write to the following
address (postage paid):
TOMADO Consumentenservice
Antwoordnummer 19016
NL - 1000 VC Amsterdam
The Netherlands
What do you do in case your appliance
does not work?
When your appliance shows defects, you can refer to
your salesperson. Your salesperson will make sure any
defect will be repaired as soon as possible.
Repairs outside the warranty period
You can always hand in your appliance to have it
repaired outside the warranty period. This will of
course not be free of charge.
Warranty regulations
