24
WARRANTY
24
LIMITED WARRANTY
TMAX Digital Inc. warrants this product against
defects in material or workmanship for the first 90
days of parts and labor. Thereafter and up to one
(1) year from the original date of purchase parts
are only covered under warranty. There will be
a labor fee if service is required during this time.
TMAX Digital Inc. at its option either (a) repair
your product with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The
decision to repair or replace will be made solely
by TMAX Digital Inc. Replacement parts or units
are warranted for the remaining portion of the
original warranty or 90 days from warranty service
whichever is greater. TMAX Digital Inc. will incur
no responsibility or liability whatsoever to provide
packaging for warranty items. Upon receipt of the
warranty item, should it be determined that the
packaging is insufficient, TMAX Digital may at its
discretion, void the warranty. The consumer is re-
sponsible for the transportation cost to TMAX Digi-
tal Inc. After the 90 day labor warranty period has
expired, there is a service charge in the amount
of $20.00. You must receive a return authorization
number before sending a unit in for service.
TO OBTAIN WARRANTY SERVICE
Should it be necessary to contact Customer Sup-
port, call (800) 880-1227. You will be instructed on
how your claim will be processed. Have pertinent
information available including proof of purchase
and an understanding of the issue.
You must retain the original bill of sale to provide
proof of purchase. Call a customer support repre-
sentative to assess the problem. No service or ship-
ment will be accepted unless RMA # is provided
to you and attached or printed to the shipping
carton along with a copy of the bill of sale.
CUSTOMER DATA
Customer shall be solely responsible for maintain-
ing backup data necessary to replace Customer
data lost or damaged from any cause.
This warranty is effective only if the product was
purchased through an Authorized Retail Seller
and the unit is operated in North America. You are
responsible for all tariffs and taxes imposed to ship
or receive warranty or replacement units to and
from the U.S. Warranty extends only to defects in
materials or workmanship and does not extend to
any other products that have been lost, discarded
24