30100 BL HDBaseT
Ecco Cine Supply and Service GmbH Contact:
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Please use a shipping company that can demonstrate proof of delivery. TLS
electronics does not accept responsibility for any lost shipments unless proof of
delivery to TLS electronics is provided.
Please note:
Product shipped to TLS electronics must be properly packaged to prevent loss
or damage in transit.
Shipping your RMA to TLS electronics using regular mailing envelopes is not
acceptable, as they do not protect the product from damage during shipping.
TLS electronics will not repair or replace a module that is shipped in such a way
that the product is not properly protected.
TLS electronics will not accept any product that has been damaged as a result
of accident, abuse, misuse, natural or personal disaster, or any unauthorized
disassemble, repair or modification
.
Warranty
Warranty time is two year and from the date of original shipment.
This warranty shall be void if a serial number has been removed from the
product.
Upon determination of a legitimate defect covered by this warranty and at TLS
sole discretion, user should bear the transport cost during the warranty.
If product is out of warranty then repair charge is required. Minimum repair
charge: 10% of the retail price plus the cost of failed components. We will
repair the failed product after repair cost has been approved by Customers and
proper financial arrangements are made. Customer must cover round trip ship-
ment expenses
.
Return and RMA Policies
Shipments will not be receiver and processed for warranty repair/replacement
without an TLS electronics RMA(Return Materials Authorization).
