TLA SSP-1, Owner'S Manual

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TrueLifeAudio
Service Policy
If service is needed
Your dealer will have all relevant information about the service centres in your area, and will ensure that your unit is
serviced without delay. It is our general policy to have your unit returned to you within 20 working days. This is an
average time, and could vary locally, depending on the workload at the service centre.
If, for some reason, there are no service facilities available in your country, please ship the SSP-1 Control
Preamplifier to the following address:
TrueLife Audio (TLA)
Address: Ippokratous 13,Keratsini 18756, Athens, Greece
Phone: +30 210 5757605
+30 694 8787510
You are responsible for all shipping charges, insurance, re-importation to your country, and duty arrangements. When
shipping a product to the factory for service, always include the following:
1) A sales slip or other proof of purchase if repair is claimed under warranty.
2) A proforma invoice with value of the goods, stating that the SSP-1 Control Preamplifier is returned to Greece for
repair.
3) An accompanying note describing faults, symptoms, or problems with the SSP-1 Control Preamplifier .
4) Always ship the SSP-1 Control Preamplifier in the original box and packaging material to prevent damage in
transit.
TrueLife Audio will not cover damages incurred in transit.
If you require further information concerning the SSP-1 Control Preamplifier operation, or if you have any questions
related to service, please do not hesitate to contact your dealer or national TrueLife Audio let distributor. 210
6468010