10
CableCARD Activation Support
Call your local self-service CableCARD activation support number to activate
the CableCARD.
Charter Communications
1-888-438-2427
Charter Support
Comcast/XFINITY
1-877-405-2298
CableCARD Activation Line
Cox Communications
1-877-820-8202
CableCARD Activation Line
Insight Communications
1-866-440-1024
Insight Support
Mediacom
1-866-848-7064
CableCARD/ Self-Install Activation Line
Optimum
1-866-670-0855
Optimum Support
RCN
1-888-891-7770
CableCARD/ Self-Install Activation Line
Suddenlink
1-888-822-5151
Suddenlink Support
Time Warner Cable
1-866-606-5889
CableCARD Activation Line
Verizon FiOS
1-888-897-7499
Automated Activation Line
TiVoPro Tip
Switched Digital Video
Some cable providers have not yet completed their all-digital conversion.
If your customer can connect the coax cable directly to a non-HD television
and receive a signi
fi
cant number of cable network channels, the install may
require the use of an SDV (Switched Digital Video) adapter
. T
his piece connects
to the Roamio DVR via USB and allows Roamio to request channels on a SDV
system. This device will NOT pass a MoCA signal
. I
f this device is required and
you wish to use MoCA, you will need to use a 1 in 2 out coax splitter before the
SDV and Roamio.
CABLE SPLITTER
POWER
